Solicitation amendment 0001.pdf

PDF 134 KB Posted

Attached to
R699--Veteran Service Support Technicians
Solicitation number
36C79124R0002
Issued by

About this file

This solicitation amendment provides additional details for solicitation number 36C79124R0002 from the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19. The amendment pertains to call center services for the Denver Logistics Center, including responding to inquiries from veterans and healthcare providers regarding eligibility, benefits, and the status of medical supplies and equipment. Offerors must submit proposals by the amended due date of January 15, 2023. The period of performance is one base year with four optional one-year periods of performance. Pricing shall be fixed for the base period and each optional period. This opportunity is unrestricted and not set aside for small businesses.

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Other files

File Type Posted
36C79124R0002 0006.docx DOCX document
36C79124R0002_4.docx DOCX document
36C79124R0002 0004.pdf PDF
36C79124R0002 0003 1-9-2024.docx DOCX document
36C79124R0002 0001.docx DOCX document
Attachment D.8 CSSTransactionVolume.xlsx XLSX spreadsheet
Attachment D.6 Price Schedule updated 12-27-2023.xlsx XLSX spreadsheet
Attachment D.9 DLC CSS Phone Call QA Checklist.docx DOCX document
36C79124R0002 0002 12-27-2023.docx DOCX document
36C79124R0002 11-20-2023.docx DOCX document
Attachment D.2 Labor Wage Determination 2015-5419 7-25-2023.pdf PDF
36C79124R0002_2.docx DOCX document
Attachment D.4 Past Performance Questionnaire.docx DOCX document
Attachment D.5 Business Associate Agreement.pdf PDF
Attachment D.7 Information Security Rules of Behavior.pdf PDF
Attachment D.3 Past Performance References.docx DOCX document
Attachment D.1 Contractor Certification Immigation and Nationality Act.docx DOCX document
Attachment D.6 Price Schedule 11.7.23 smm.xlsx XLSX spreadsheet
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