Solicitation amendment 0001.pdf
PDF 134 KB Posted
- Attached to
- R699--Veteran Service Support Technicians
- Solicitation number
- 36C79124R0002
About this file
This solicitation amendment provides additional details for solicitation number 36C79124R0002 from the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19. The amendment pertains to call center services for the Denver Logistics Center, including responding to inquiries from veterans and healthcare providers regarding eligibility, benefits, and the status of medical supplies and equipment. Offerors must submit proposals by the amended due date of January 15, 2023. The period of performance is one base year with four optional one-year periods of performance. Pricing shall be fixed for the base period and each optional period. This opportunity is unrestricted and not set aside for small businesses.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C79124R0002 0006.docx | DOCX document | |
| 36C79124R0002_4.docx | DOCX document | |
| 36C79124R0002 0004.pdf | ||
| 36C79124R0002 0003 1-9-2024.docx | DOCX document | |
| 36C79124R0002 0001.docx | DOCX document | |
| Attachment D.8 CSSTransactionVolume.xlsx | XLSX spreadsheet | |
| Attachment D.6 Price Schedule updated 12-27-2023.xlsx | XLSX spreadsheet | |
| Attachment D.9 DLC CSS Phone Call QA Checklist.docx | DOCX document | |
| 36C79124R0002 0002 12-27-2023.docx | DOCX document | |
| 36C79124R0002 11-20-2023.docx | DOCX document | |
| Attachment D.2 Labor Wage Determination 2015-5419 7-25-2023.pdf | ||
| 36C79124R0002_2.docx | DOCX document | |
| Attachment D.4 Past Performance Questionnaire.docx | DOCX document | |
| Attachment D.5 Business Associate Agreement.pdf | ||
| Attachment D.7 Information Security Rules of Behavior.pdf | ||
| Attachment D.3 Past Performance References.docx | DOCX document | |
| Attachment D.1 Contractor Certification Immigation and Nationality Act.docx | DOCX document | |
| Attachment D.6 Price Schedule 11.7.23 smm.xlsx | XLSX spreadsheet |
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