Attachment C - Past Performance Questionnaire.docx

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Attached to
Amendment to a Previous Combined Synopsis/Solicitation - Grounds Maintenance Services for Nashville National Cemetery -- S208
Solicitation number
QSE--36C78624R50078
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About this file

This document is a Past Performance Questionnaire that the Department of Veterans Affairs is using to evaluate an offeror's past performance for a contract opportunity. The questionnaire requests information from evaluators regarding the offeror's compliance with contract requirements, timeliness of performance, labor and safety standards, management of the contract, personnel management, quality of work, responsiveness to changing needs, reliability, and responsiveness to technical directions. Evaluators are asked to rate the offeror's performance on a scale of Outstanding to Unacceptable and provide any additional remarks. The completed questionnaire must be emailed directly to Weston.Worsham@va.gov by April 22, 2024 at 10:00 a.m. CST.

The related federal contract opportunity is for Grounds Maintenance Services for the Nashville National Cemetery. The Department of Veterans Affairs National Cemetery Administration is seeking a contractor to provide a firm-fixed price IDIQ contract for Grounds Maintenance, Headstone/Marker Maintenance, and Interment Services. The contractor will be responsible for providing all equipment, tools, resources, and personnel to perform the services in accordance with the Statement of Work.

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Other files

File Type Posted
Attachment B - SOW - Grounds Maintenance - Nashville NC - Revised.pdf PDF
Attachment H - NCA Operational Standards and Measures Guidebook - Dec 2023.pdf PDF
Attachment G - Nashville Map Handout.pdf PDF
Brand Name Justification - Nashville NC GM S.pdf PDF
Attachment E - WD - TN20240178 Mod 1 dated 22 March 2024.pdf PDF
Combined Synopsis Solicitaton - Nashville GM - Revised.docx DOCX document
Attachment C - Past Performance Questionnaire.docx DOCX document
Attachment I - 41 SOP 021 Turfgrass Maintenance in VA National Cemeteries.pdf PDF
Attachment J - Handbook 3120 Interment Area Layout.pdf PDF
Attachment F - Contractor Laydown Map.pdf PDF
Attachment D - WD - TN2015-4647 Rev 24 dated 26 December 2023.pdf PDF
Attachment K - Q-A - 36C78624R50078 - Nashville NC GM.pdf PDF
Attachment A - Price-Cost Schedule - Grounds Maintenance - Nashville NC - Rev.xlsx XLSX spreadsheet
Attachment F - Contractor Laydown Map.pdf PDF
Attachment A - Price-Cost Schedule - Grounds Maintenance - Nashville NC - Rev.xlsx XLSX spreadsheet
Attachment H - NCA Operational Standards and Measures Guidebook - Dec 2023.pdf PDF
Attachment G - Nashville Map Handout.pdf PDF
Attachment J - Handbook 3120 Interment Area Layout.pdf PDF
Attachment D - WD - TN2015-4647 Rev 24 dated 26 December 2023.pdf PDF
Attachment B - SOW - Grounds Maintenance - Nashville NC - Revised.pdf PDF
Attachment K - Q-A - 36C78624R50078 - Nashville NC GM.pdf PDF
Brand Name Justification - Nashville NC GM S.pdf PDF
Attachment C - Past Performance Questionnaire.docx DOCX document
Attachment E - WD - TN20240178 Mod 1 dated 22 March 2024.pdf PDF
Attachment I - 41 SOP 021 Turfgrass Maintenance in VA National Cemeteries.pdf PDF
Attachment B - SOW - Grounds Maintenance - Nashville NC2.pdf PDF
Attachment A - Price-Cost Schedule - Grounds Maintenance - Nashville NC.xlsx XLSX spreadsheet
Combined Synopsis Solicitaton - Nashville GM.docx DOCX document
Attachment E - WD - TN20240178 Mod 1 dated 22 March 2024.pdf PDF
Brand Name Justification - Nashville NC GM S.pdf PDF
Attachment D - WD - TN2015-4647 Rev 24 dated 26 December 2023.pdf PDF
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Text version

Attachment C – Past Performance Questionnaire Past Performance Information

OFFEROR INSTRUCTIONS: A separate record must be completed for each Past Performance Information and Survey. Offeror must directly send to the evaluator, requesting they complete and return as indicated on the attached Past Performance Survey, no later than, 22 April 2024 at 10:00 a.m., CST to Weston.Worsham@va.gov. Further, Offeror must include a copy of each requested Past Performance Information page with proposal submission.

Name of Offeror being evaluated:

Address of Offeror:

Contract Details (i.e. Contract #/ Delivery or Task Order #, Title, Location, etc)

Evaluator’s Full Name:

Evaluator’s Position held or function in relation to project:

Evaluator’s Company/Organization Name, Address and Phone number:

Evaluator’s email address:

Please complete and return to: Weston.Worsham@va.gov No Later Than: 22 April 2024, at 10:00 a.m., CST

Past Performance Survey

Reference Instructions: The Department of Veterans Affairs is considering the Offeror listed above for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Federal Acquisition Regulation (FAR) 15.506 prohibits the release of the names of the individuals providing reference information about the Offeror’s past performance. Survey should be completed by the evaluator and returned to Weston.Worsham@va.gov, no later than the above date.

Please evaluate the Past Performance using only the following ratings without variation. If the rating is Marginal or Unacceptable, provide additional information in the appropriate block or in the remarks section of this form.

O = Outstanding = Performance greatly exceeded contract requirements

A = Above Average = Performance exceeded contract requirements

S = Satisfactory = Performance met contract requirements

M = Marginal = Performance met the minimum contract requirements but some material aspects of the contractor’s performance were less than satisfactory.

U = Unacceptable = Performance was poor and/or did not satisfy contract requirements

NOTE: Do not use a color marking pen to circle the response. Best to use a ball point pen (Black or Blue) to circle your response.

Describe the services provided to your company/organization?

Length of the Service (Provide dates):

Rate the following questions if the company provided grounds maintenance, headstone/marker, and internment services or similar services. Provide information/comments in the Remarks Section below.
Circle One

Q1. To what extent did the contractor comply with contract requirements?

O A S M U

Q2. How timely was the contractor’s performance?

O A S M U

Q3. How well did the contractor comply with the labor and safety standards?

O A S M U

Q4. Rate the effectiveness of the contractor’s management of the contract?

O A S M U

Q5. Rate the contractor’s personnel management practices.

O A S M U

Q6. Quality Control: Rate the overall quality of contractor’s work.

O A S M U

Q8. What extent was contractor flexible in responding to changing needs?

O A S M U

Q9. To what extent was the contractor reliable?

O A S M U

Q10. To what extent was the Contractor responsive to technical directions?

O A S M U

Q11. Have any cure notices, show cause letters, suspension of payment, or termination been issued? If yes, explain on the following page.

Yes No

Q12. Would you award another contract to this contractor? If no, explain on the following page.

Yes No

Q13. Was the customer satisfied with the service provided? If no, explain on the following page.

Yes No

Q14. To what extent did contractor notify you of problems of potential issues?

O A S M U

Q15. Did the Contractor submit accurate invoices during the performance period?
Yes No
Q16. Was the contractor professional and courteous in its interaction with you?
Yes No
Q17. Did the contractor respond promptly to requests?
Yes No
Q18. Did the contractor meet all expectations under the contract?
Yes No

Past Performance Survey – Remarks Section

Evaluator’s Additional Remarks regarding services:

Signature of Evaluator: Date of Evaluation:

Print Name of Evaluator:

Please email scanned copy directly to Weston.Worsham@va.gov DO NOT return survey to the company you are evaluating.

Source Selection Sensitive IAW FAR 2.101 and 3.104

File details come from the government source that posted it. Updated .