Attachment B - Cost Proposal.xml

XML file 149 KB Posted

Attached to
Kentucky Historical Society - POS/CRM System RFP
Solicitation number
RFP 758 2000000153 5
Issued by
Elliott County, Kentucky

About this file

This is a Cost Proposal Form for RFP 758 issued by the Commonwealth of Kentucky for the implementation of a Point of Sale System (POS) and Customer Relationship Management System (CRM). The project involves implementing an integrated POS/CRM system for KHS (Kentucky Health Services or similar state health agency) with a contract term spanning nine years. The vendor must provide implementation costs for Year 1, which includes software, Blackbaud system integration, configuration, project management, software licensing, hosting, and maintenance support. Hosting and maintenance costs are required for Years 2 through 9, with the system designed to support up to 75 users. The proposal requires vendors to specify costs for three point-of-sale locations: CKH Front Desk, KMHM Admissions, and Gift Shop/Retail Operations, with separate pricing for additional hard-wired and mobile POS terminals.

The cost proposal requires vendors to provide implementation and hosting/maintenance pricing broken into specific annual categories, along with fully loaded hourly rates for custom development services including software architects, software developers/programmers, and business analysts. Training costs must be provided at not-to-exceed hourly rates for both in-person implementation training and web-based training, with approximately 25 staff members requiring instruction. Vendors must also list monthly software costs for additional POS hardware terminals. The Commonwealth of Kentucky is tax-exempt and will handle POS hardware purchases through existing Master Agreements with the State. The proposal requires vendors to identify any supplementary products or services needed to support the POS/CRM system, with associated purchase prices to be sourced through state procurement channels.

Text of this file

Attachment B - Cost Proposal Form Point of Sale System (POS) and Customer Relationship Management System (CRM) RFP 758 20000000153 The vendor shall provide their proposed costs for implementing the proposed POS/CRM system as detailed below. The product prices should not include any sales tax as the Commonwealth is exempt. Implementation and Hosting/Maintenance Costs The vendor should provide their costs as shown below, ensuring to read the notes section to determine which costs should be included for each category. As noted below the total costs for year 1 shall include all costs for implementation, excluding training costs for go-live, which shall be paid separately. Year 1 Description Timeframe Cost Configuration/Implementation Year 1 $ Hosting & Maintenance Year 1 $ TOTAL YEAR 1 C OSTS $ Years 2 - 9 Description Timeframe Cost Hosting & Maintenance Year 2 $ Hosting & Maintenance Years 3 through 4 $ Hosting & Maintenance Years 5 through 6 $ Hosting & Maintenance Years 7 through 8 $ Hosting & Maintenance Years 8 through 9 $ Notes Implementation – The implementation cost should include all costs for software, interface with the Blackbaud system, configuration, project management, software licensing, hosting, support, and maintenance through year 1 . Training costs for go-live will be excluded, but provided below on a fully loaded hourly rate. Hosting & Maintenance – This shall include all costs associated with hosting the POS/CRM system for up to 75 users. The vendor shall be responsible for all costs associated with hosting, including maintaining appropriate security and software updates to maintain compliance with the Commonwealth’s security policies and standards. The price shall also include all help desk support, bug fixes, software licensing, and all other fees connected with maintaining and obtaining access to the system. Custom Development Costs In the event the Commonwealth needs customization for reports, functionality, etc. please provide the hourly billing rates for the following personnel: Position Hourly Rate Software architect $ Software developer/programmer $ Business analyst $ Training Costs The vendor shall provide the not to exceed hourly rate to include all travel, lodging, and meal expenses for Implementation Training. KHS has approximately 25 staff that will need to be trained on the system. KHS will provide the space and PC computers at their location. The web-based hourly training rate shall be for remote training of staff. KHS reserves the right to decide if staff training shall be on line or in- person. Description Rate Notes Implementation Hourly Rate $ Fully loaded hourly rate to include travel to KHS , not to exceed rate Web-based Training Hourly Rate $ Fully loaded hourly rate for web-based training , not to exceed rate POS Cos t s KHS shall purchase the POS hardware. The vendor shall include the POS costs (including all software and services) for each area shown below: Description Cost CKH Front Desk $ KMHM Admissions $ Gift Shop (Retail Operations) $ List the monthly software cost for including an additional POS hard-wired and mobile terminal: Description Cost Monthly software cost for hard-wired POS terminal $ Monthly software cost for mobile POS terminal $ Fill out the information below for the Commonwealth to purchase products to support and supplement the POS system. Add additional lines as necessary. The Commonwealth of KY will purchase these from existing Master Agreements with the State. Manufacturer Item Number Description Purchase Price $ $ $ $ $ $ $ $ $ $ Attachment B – Cost Proposal ( RFP 758 2000000015 3 ) Page PAGE \* MERGEFORMAT 3 Blunt, Brad B (COT) Blank, Stacy (Finance) 5 2019-10-02T19:27:00Z 2019-11-08T17:46:00Z 2019-11-19T20:30:00Z Normal 3 3 542 3093 Microsoft Office Word 0 25 7 false Title 1 Commonwealth of Kentucky false 3628 false false 16.0000

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