ATTACHMENT AA

SCOPE OF WORK

CUSTODIAL REQUIREMENTS AND SPECIFICATIONS

For the Nevada Department of Public Safety Highway Patrol Division

Fernley Substation located at:

770 W. Main Street; Fernley NV 89408

USA Parkway Substation located at:

1705 Peru Drive; Sparks NV 89434

A. GENERAL TERMS AND CONDITIONS

1. Requirement of Custodial Contractor. Contractor must be insured and licensed to do business in the State of Nevada as issued by the Secretary of State of Nevada.

2. Use of State Equipment and/or State Employee’s Personal Property. The Contractor and his/her employees are strictly prohibited from using state equipment and/or a state employee’s personal property for any reason.

3. Use of State Telephones. The use of State-owned telephones will be allowed only in the case of an emergency or to call the alarm company for the purpose of activating and deactivating the alarm system for entering and leaving. If an employee of the Contractor uses a phone to make any personal calls, the Contractor will be financially responsible, and the employee may be prohibited from entering the Premises.

B. SECURITY REQUIREMENTS

1. Authorized Personnel. Contractor’s employees or agents are expected to be fully trained, competent individuals. Contractor or Contractor’s employees or agents are strictly prohibited from bringing children, friends, relatives, or any other person into the Premises who is not an authorized employee of Contractor assigned to work in the Premises.

2. List of Contractor’s Employees. Contractor shall furnish the Nevada Highway Patrol Nevada District

Commander, with a list of all proposed employees.

3. Changes in Contractor’s Employees. In the event it is necessary for Contractor to replace or substitute an employee, either on a temporary or permanent basis, Contractor shall notify the Nevada Highway Patrol Nevada District Commander prior to the change.

4. All Office Exterior Doors. All office exterior doors are to be kept locked at all times and Contractor’s employees are strictly prohibited from opening exterior doors for anyone. Any person authorized to enter the office after normal working hours has been provided with a key. An exterior door is never to be propped open except to clean the threshold on the exterior doorway and Contractor’s employees must remain present until the exterior door is closed and locked. The Contractor’s supervisor will be responsible for ensuring all exterior doors have been secured when work is completed.

5. All Office Interior Doors. All office interior doors to individual offices/rooms that are locked are to remain locked and no janitorial services are to be provided in these offices. Additional direction regarding interior office doors may be provided by the Nevada Highway Patrol District Commander.

6. Building Keys. The Contractor shall be fully responsible for the protection of all keys furnished to

Contractor. The Contractor shall notify the Nevada Highway Patrol District Commander in writing when any of the Contractor’s employees resign, become terminated or are reassigned to another facility. Should the key(s) become lost or stolen, causing the corresponding locks to be re-keyed, the Nevada Highway Patrol District Commander may reissue keys at the Contractor’s expense. Failure to return all issued keys upon request or upon termination of the contract may result in the State pursuing any remedies available at law or in equity, including recovery of costs associated with re-keying or securing the facility.

7. Background Check and Fingerprinting. The Contractor, and all persons associated with the contractor who will be entering the building, will pay for and pass a Department of Public Safety Background check and fingerprinting to the satisfaction of the Nevada Department of Public Safety. Failure to meet background requirements may result in denial of access to the facility.

C. PROJECT SPECIFICATIONS

1. Hours of Service. All normal routine service, inspection work, and cleaning of building is to be completed twice a week, Monday through Friday between the hours of 8:00 a.m. to 5:00 p.m., except for emergency call back services. At the discretion of the Nevada Highway Patrol District Commander, the Contractor may work on a Saturday or Sunday in lieu of a weekday.

2. Office Space. The area to be serviced consists of:

a. Fernley Substation: approximately1,920 usable square feet of office space with (2) restrooms and a small break room area.

b. USA Parkway Substation: Approximately 393 usable square feet of office space.

3. Chemical Sensitivity. Sensitivity issues exist in the office; absolutely no bleach or bleach containing products are to be used in the cleaning process. Strong aroma cleaners or air fresheners like lavender may not be used.

4. Remodel of USA Parkway Substation. A remodel of the USA Substation is scheduled to occur between December 25, 2026, and early September 2027. During this period, janitorial services will not be required at this location.

D. CLEANING SPECIFICATIONS

1. General Office and Public Areas. Computer keyboards, monitors, typewriters and calculators are not to be cleaned in any manner by the Contractor’s employees. The users of these items will perform cleaning.

Also, desks and work surfaces that are not cleared off shall not be cleaned.

2. All vacuuming is to be performed using a vacuum equipped with a HEPA filtration system that meets all

State and Federal legal requirements.

3. Spot cleaning is performed when there is a noticeable foreign substance that needs to be removed, and it is not the scheduled timeframe to thoroughly clean the affected area.

4. Upon completion of cleaning, all floors shall be free of dust, dirt, streaks, debris and standing water and present a uniform clean appearance. There should be no visible build-up of wax, dirt or discoloration around the edge of the hard floor where it meets the cove molding, nor at any corners or door jambs.

5. Replacement of light bulbs as necessary to keep all work and storage areas appropriately illuminated.

6. Supplies needed for janitorial services provided by the Contractor shall include all cleaning supplies, including, but not limited to: Trash-can liners, Ashtray Fill, Vacuum HEPA Filters, Light Bulbs, Carpet Shampoo, Floor Strippers & Waxes, Pre-moistened Cleaning Cloth, Bathroom Tissue, Toilet Seat Covers, Paper Towels, Hand-Soap, Spray Cleansers, General Purpose Cleaners, Deep Cleaners, Bathroom Cleaners, Glass Cleaners, Polishers, Disinfectants, Sanitizers and any other specialty chemicals as necessary.

E. WEEKLY CLEANING PROCEDURES

1. Offices and Common Areas

a. Empty trash receptacles once a week for the Fernley Substation and once a week for the USA Parkway Substation. All trash and other waste material labeled as “trash” must be removed from the building and placed in the dumpster. In the event a “recycling program” is instituted, all recycled materials shall be emptied into the appropriate exterior containers. Liners shall be replaced weekly. The trash receptacles are to be cleaned whenever there has been a liquid spill in it or if the liner has slipped and food or other particles are in the trash receptacles.

b. Completely vacuum once a week for the Fernley Substation and once a week for the USA Parkway

Substation, including offices and hallways, and spot clean carpeted areas beneath desks, tables and furniture. In the event stains or other foreign substances cannot be removed from the flooring, the Nevada Highway Patrol District Commander shall be notified on the next business day.

c. Cigar/Cigarette Receptacles in the Outside Smoking Area. All cigar/cigarette butts, matches, bits of paper etc. are to be removed. The Contractor shall empty, clean and maintain smoking receptacles once a week for the Fernley Substation and once a week for the USA Parkway Substation, including but not limited to: sand urns, smoker domes, combination ash/trash containers, smokers’ outposts, freestanding poles and coffee cans.

d. Clean all exterior glass doors once a week for the Fernley Substation and once a week for the USA

Parkway Substation. The doors are not to show any residual streaks or marks.

e. Dust weekly, all exposed (clear of all papers/materials) furniture tops and sides, including but not limited to desks, chairs, tables, lamps, filing cabinets, tops of half-walls (including tops of modular walls), shelves, sills and ledges and doorframes. Walls and doors shall be kept clean and free from noticeable spots and handprints. This task should be accomplished in a manner that does not disturb any of the objects that are on the surface.

2. Restrooms

Fernley Substation:

a. All fixtures, including but not limited to toilets, toilet seats, trim, walls, and floors, are to be cleaned once a week with an approved disinfectant cleaner that will not harm finishes and shall dry completely streak-free and stain free. Stock piling of refill supplies in the areas of these dispensers is not permitted. All refill supplies should be kept in a locked janitorial closet.

b. Check and refill hand soap, toilet paper, paper towel, and seat cover dispensers once a week.

c. Empty trash containers, spray and damp-wipe with disinfectant and change liner. In the women’s restrooms all sanitary napkin depositories are to be checked and emptied weekly, replacing the bag after each use. The units are to be wiped outside and inside with a disinfectant cleaning solution and left in a streak free condition.

d. Clean mirrors with a glass cleaner once a week. The mirrors are not to show any residual streaks or marks.

e. Linoleum floors are to be damp mopped once a week.

USA Parkway Substation:

a. All fixtures, including but not limited to toilets, toilet seats, trim, walls, and floors, are to be cleaned once a week with an approved disinfectant cleaner that will not harm finishes and shall dry completely streak-free and stain free. Stock piling of refill supplies in the areas of these dispensers is not permitted. All refill supplies should be kept in a locked janitorial closet.

b. Check and refill hand soap, toilet paper, paper towel, and seat cover dispensers once a week.

c. Empty trash containers, spray and damp-wipe with disinfectant, and change liner. In the women’s restrooms all sanitary napkin depositories are to be checked and emptied weekly, replacing the bag after each use. The units are to be wiped outside and inside with a disinfectant cleaning solution and left in a streak free condition.

d. Clean mirrors with a glass cleaner once a week. The mirrors are not to show any residual streaks or marks.

e. Linoleum floors are to be damp mopped once a week.

F. MONTHLY AND QUARTERLY PROCEDURES

a. Monthly: Dust/clean blinds on all windows. Blinds are to be free from dust particles and cobwebs.

b. Monthly: Dust wall hangings.

c. Quarterly: Wipe down/clean all base coves throughout the office.

d. Quarterly: All interior doors should be cleaned using appropriate cleaners. All thresholds, door trims and door jamb tops, are to be cleaned as well. The doors are not to show any residual streaks or marks.

e. Quarterly: Clean all interior light fixtures including ceiling lights and diffusers/reflectors to remove dust, marks and bugs.

f. Quarterly: Wipe down/clean all ceiling vents throughout the office and clean any dust trails collected around vents.

g. Quarterly: Vacuum/dust all high areas including walls to ensure they are clean of dust and webs.

G. SEMI-ANNUAL PROCEDURES

a. Wash windows inside and out. The windows are not to show any residual streaks or marks

b. All carpet throughout the office shall be cleaned. Cleaning must be scheduled with the Nevada

Highway Patrol District Commander prior to the work being done. All carpet areas are first to be thoroughly vacuumed and then steam cleaned. Carpets shall be cleaned utilizing STAM HOT WATER

EXTRACTION. Proper cleaning will result in carpets free from all types of soil, dry dirt, water-soluble soils, and petroleum-soluble soils.

c. Hard surface floors are to be stripped and waxed.

Vendor Acknowledgment

By signing below, the vendor confirms that they have reviewed the full Scope of Work, understand all requirements outlined in the solicitation, and agree to comply with all terms, conditions, and deliverables as stated.

Authorized Vendor Representative Name: ____________________________________ Title: _____________________________________ Company: __________________________________ Signature: __________________________________ Date: ______________________________________