Utility Billing & Customer Service Courier Schedule

Attachment A is a utility billing and customer service courier schedule for Collier County, Florida's Public Utilities Division. The document outlines a comprehensive daily courier service routing plan that specifies pickup and delivery locations, times, and frequency for financial documents and deposits across the county's utility billing operations. The schedule mandates five-days-per-week courier service (Monday through Friday) with multiple daily pickups and deliveries coordinating between three primary pickup locations and two main delivery destinations. Cash deposits are collected from the Collier Boulevard facility at 9:00 am daily, check payments are retrieved from the Orange Blossom Drive lockbox at 10:00 am daily, and bank deposit bags are picked up from the Mercantile Avenue location between 10:00 am and 1:00 pm daily. All materials must be delivered to either the primary Utility Billing & Customer Service office at 4420 Mercantile Avenue (before 11:00 am on pickup day) or to FFB at 3560 Kraft Road (by 2:00 pm same day).

This schedule document serves as the operational framework for the ITB No. 25-8427 courier services contract, which targets comprehensive daily delivery services across seven county departments with a bid due date of October 22, 2025, at 3:00 pm. The contract includes a three-year initial term with two potential one-year renewals, and vendors must submit all-inclusive unit pricing covering labor, insurance, equipment, materials, fuel, and travel expenses with prices remaining firm throughout the initial three-year period. Historically, county departments have spent approximately $60,000 annually on courier services, though this figure may not reflect future spending patterns. Qualified vendors must carry Workers' Compensation, Employer's Liability, Commercial General Liability, and Automobile Liability insurance with specified minimum limits, maintain E-Verify enrollment, and possess a current local Business Tax Receipt for consideration under the county's local vendor preference program.