Attachment A Sample Contract.pdf

WASHINGTON STATE

Department of Children, Youth, and Families

DCYF Contract Number:

Contract Maximum:

26-1201 $216,000.00

From-To:02/01/2026-06/30/2026

Contract Number: 26-1201 Printed Date: 11/25/2025 Page 1 of 3

SERVICE CONTRACT

2026 Early Care and Education Family Access Survey

THIS CONTRACT is made and entered into by and between the State of Washington, acting by and through the Department of Children, Youth, and Families, a department of Washington State government (hereinafter referred to as "DCYF") and , (hereinafter referred to as "Contractor"), located at , .

CONTRACTOR BUSINESS ADDRESS CONTRACTOR CONTRACT MANAGER

DCYF ADDRESS

Department of Children, Youth, and Families PO Box 40970 Olympia WA 98504-0970

DCYF PROGRAM CONTRACT MANAGER

Doni Kotas-Turner Senior Project and Contract Special doni.kotas-turner@dcyf.wa.gov Phone: (360) 338-2332

THE PURPOSE OF THIS CONTRACT is to support the design and implementation of a statewide Family Access Survey to deepen understanding of how families experience and navigate Early Childhood Education (ECE) systems in Washington. This will need to be made available in English and Spanish. If possible, the ability to disseminate and analyze in Russian, Arabic, Vietnamese and Simplified Chinese would be helpful.

THIS CONTRACT is the result of the following competitive solicitation:

BID TYPE AND NUMBER: RFQQ 27-DCYF-EL-004

BID DATE:

CONTRACTOR'S PROPOSAL DATED:

DCYF’s solicitation documents and the Contractor’s proposal are hereby attached and incorporated herein by reference as though set forth in full.

THEREFORE, IT IS MUTUALLY AGREED THAT:

1. CONTRACT MANAGEMENT

a. Contract Managers

(1) The Contract Manager as shown on page 1 for each of the parties shall be the contact person for all communications and billings regarding the performance of this Contract.

(2) Each party shall provide the other party with written notice of any changes of the name and contact information regarding either party's designated Contract Manager. The written notice shall not be effective until fourteen business days from the date of mailing. The requirements contained in the Section titled Contractor Staff of exhibit D shall apply to this Section (Section 1.a).

b. Notices

(1) Any notice or demand or other communication required or permitted to be given under this Contract or applicable law shall be effective only if it is in writing, properly addressed, and either emailed, delivered in person or by a recognized courier service, or deposited with the United States Postal Service as first-class certified mail, postage prepaid and return receipt requested, to the parties at the addresses listed in Section 1.a.

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(2) Notwithstanding RCW 1.12.070, such communications shall be effective upon the earlier of receipt or four calendar days after mailing or emailing. The notice address as provided herein may be changed by written notice given as provided on page 1.

2. EXHIBITS AND ATTACHMENTS

Attached hereto and incorporated herein as though set forth in full are the following exhibits and attachments:

Exhibit A - Statement of Work Exhibit B - Budget Report Exhibit C - Deliverables Report Exhibit D - General Terms and Conditions Attachment 1 - Confidentiality and Non-Disclosure Agreement Attachment 2 - Certification of Data Disposition

The parties agree that the exhibits and attachments listed in this paragraph shall be enforceable against the parties and are a part of this Contract.

3. STATEMENT OF WORK

The Contractor shall perform the activities and obligations as set forth and described in Exhibit A. The Contractor shall also furnish the necessary personnel, equipment material and/or service(s) and otherwise do all things necessary for or incidental to the performance of the work as set forth and described in Exhibit A. The Contractor shall provide the services, goods, products and activities at the costs set forth in this Contract.

4. PERIOD OF PERFORMANCE

The effective date of this contract, shall commence on February 1, 2026 and must be completed on or before June 30, 2026. Performance on this Contract shall not begin before the effective date.

5. COMPENSATION

The cost of accomplishing the work described in this Contract shall not exceed $216,000.00. Any additional authorized expenditures, for which reimbursement is sought, must be submitted as written documentation to the DCYF Contract Manager for pre-approval by the DCYF Secretary or the Secretary's delegate as described in this Contract, and established by a written Contract Amendment. Exhibit B is an actual budget of the costs associated with this Contract. If the Contractor reduces its prices for any of its services during the term of this Contract, DCYF shall receive the immediate benefit of such lower prices for services following the price reduction.

Compensation for services will be paid upon the timely completion of services as described in Exhibit A and is contingent upon acceptance of relevant work products and approval of vouchers by DCYF as described in this Contract.

6. BILLING PROCEDURE

a. The Contractor shall submit, not more than semi-monthly, properly completed A-19 vouchers (the

"voucher") to one of the following:

The Department of Children, Youth, and Families Attn: Doni Kotas-Turner PO Box 40975 Olympia WA 98504-0975

Or, email a scan of an original, signed A-19 voucher directly to the DCYF Contract Manager at doni.kotas-turner@dcyf.wa.gov

b. Payment to the Contractor for approved and completed work shall be made by warrant or Electronic Funds Transfer by DCYF and considered timely if made within 30 days of receipt of a properly completed voucher. Payment shall be sent to the address designated by the Contractor and set forth in this Contract.

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c. Each voucher must clearly reference the DCYF Contract Number and the Contractor's Statewide Payee Registration number assigned by the Office of Financial Management (OFM).

d. Properly completed vouchers and attachments completed by the Contractor must contain the information described in Exhibit A under the Section titled "Compensation and Voucher Payment".

e. For Statewide Payee Registration: OFM maintains a central contractor registration file for Washington State agencies to use for processing contractor payments. This allows many contractors to receive payments by direct deposit. The Contractor must be registered in the Statewide Payee Registration system, https://ofm.wa.gov/it-systems/statewide-vendorpayee-services, prior to submitting a request for payment under this Contract. No payment shall be made until the Statewide Payee Registration is complete.

f. Upon the expiration of this Contract, any claim for payment or voucher not already made shall be submitted to DCYF no later than forty-five (45) days following the expiration date of this Contract. In the event the Contractor does not provide to DCYF a claim for payment or voucher within forty-five (45) days following the expiration date of the Contract, DCYF shall have no obligation to pay such claim for payment or voucher even if the service or product has been delivered and/or accepted. The final voucher shall certify that the Contractor has completed all requirements of this Contract.

7. SIGNATURES

THIS CONTRACT, including the exhibits and attachments described in Section 2, is executed by the persons signing below who warrant they have read and understand this Contract, including the exhibits and attachments.

The persons signing below further represent they have the authority to execute this Contract.

DEPARTMENT OF CHILDREN,

YOUTH, AND FAMILIES

Signature Signature

Name Name

Title Title

Date Date

Children, Youth, and Families

DCYF Contract Number:

Contract Maximum:

26-1201 $216,000.00

From-To:02/01/2026-06/30/2026

Contract Number: 26-1201 Printed Date: 11/25/2025 Page 1 of 3

Exhibit A - Statement of Work

Table of Contents

1. Definitions

2. Background

3. Survey Intent

4. Survey Sample

6. Survey Questions

7. Survey Deployment

8. Deliverables

9. Compensation and Voucher Payment

1. Definitions

a. DCYF – Department of Children, Youth, and Families

b. DCYF OIAA – Department of Children, Youth, and Families Office of Innovation, Alignment, and

Accountability

2. Background This survey collects family experience data to inform the DCYF Strategic Priority to Expand Access to Affordable, High-Quality Child Care Affordable: High-quality child care should be available in all geographic areas, meet family needs, and be culturally and linguistically relevant.

3. Survey Intent

a. Identify barriers and facilitators to accessing ECE programs across geographic regions and populations.

b. Capture family preferences, priorities, and definitions of “best fit” care.

c. Assess awareness and understanding of available programs and services.

d. Explore experiences with disenrollment, affordability, waitlists, and system navigation.

e. Inform future updates to early learning dashboards and mixed delivery system planning.

4. Survey Sample Contractor will conduct a statewide Family Access Survey. This survey will supplement existing administrative data and inform policy, planning, and equity-centered decision-making across the Department of Children, Youth, and Families (DCYF).

a. The survey questions will be aligned to a dissemination document designed in collaboration between DCYF’s Early Learning Division (ELD), and the Office of Innovation, Alignment, and Accountability (OIAA).

b. The work should align with DCYF’s Access and Living Wage (ALW) plan and reflect family voice across diverse communities.

c. The survey must be made available in English and Spanish.

5. Survey Population

a. The sampling strategy and resulting sample must ensure adequate sample size for statistical power in answering key research questions. This includes:

(1) Ensuring oversampling of key sub-populations who are often difficult to reach.

(2) If contractor is unable to design and/or achieve response rates significant enough to have statistical power, payments for Deliverables 3 and 4 will be reduced.

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(3) Contract payments may be renegotiated, if it is determined the survey design did not yield an appropriate response rate.

b. Survey sample population:

(1) Families currently using ECE services, including licensed child care centers, family homes, FFN caregivers, and alternative forms of care

(2) Families seeking B-5 care or on waitlists

(3) Families who have opted out of formal B-5 care

c. Oversampled population:

(1) Rural communities

(2) Spanish speaking and non-English speaking households

(3) Families with infants/toddlers

(4) Families of children with disabilities or complex needs

(a) Families receiving public benefits or subsidies

6. Survey Questions The survey will include the following key research questions:

a. What types of care do families prefer, and why?

b. What do families experience when children lose access to care?

c. What barriers prevent families from accessing their ideal care (e.g., cost, hours, location)?

d. How aware are families of available programming (e.g. WCCC, ECEAP, FFN, TK)?

e. How do different geographies define “best fit” care?

f. How confident are families in their ability to afford care in the near future?

g. How do families experience inclusion, cultural responsiveness, and support for complex needs in the ECE mixed delivery system?

7. Survey Deployment

a. The Contractor will engage in commercially reasonable efforts utilizing best practices to collect survey responses from identified survey population.

b. Telephone surveys will be deployed using CATI software and will utilize Spanish- and Somali-fluent interviewers for surveys completed in Spanish- and Somali (not interpreters).

c. The Contractor will utilize research industry standard methods to ensure quality and validity of survey data collected.

d. The Contractor will begin the survey without an incentive. Should an incentive be needed for telephone interviews, contractor will pay the incentive for telephone interviews from existing budget.

8. Deliverables

a. Contractor will facilitate monthly status meetings w/ contract sponsor, provide relevant action items in writing within one week of meeting.

b. Phase 1 is due February 17, 2026, and includes:

(1) Workplan

(2) Data collection and outreach plan

(3) Survey design, sampling strategy, and justification

(4) DCYF consultation & survey instrument finalization

(5) Undergo review and/or apply for appropriate consent procedures

c. Phase 2 is due April 17, 2026, and includes:

(1) Data collection with survey instrument

(2) Summary of participant response rates

(3) Any primary qualitative data delivered to DCYF

d. Phase 3 is due May 29, 2026, and includes:

(1) Initial data analysis, using post-stratification weighting

(2) Preliminary quantitative report

e. Phase 4 is due June 30, 2026, and includes:

(1) Presentation with key findings and recommendations

(2) Final written quantitative summary report, DCYF internal staff as intended audience

(3) Deliver all primary data to DCYF

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9. Compensation and Voucher Payment

a. Compensation is Deliverable based, Contractor will be paid the amount shown in Exhibit B

Budget when each Deliverable is complete, and accepted by DCYF.

b. DCYF Contract Manager will be monitoring the work in progress in conjunction with project staff and when invoices are submitted without a deliverable, when work has not yet been completed, the DCYF Contract Manager will rate the performance satisfactory or not satisfactory, and will agree to pay all of the hours invoiced or request to negotiate payment with Contractor prior to payment.

c. If DCYF is not satisfied with the performance of work, DCYF reserves the right to refuse to pay full compensation for amount invoiced by Contractor.

Children, Youth, and Families

DCYF Contract Number:

Contract Maximum:

26-1201 $216,000.00

From-To:02/01/2026-06/30/2026

Contract Number: 26-1201 Printed Date: 11/25/2025 Page 1 of 1

Exhibit B - Budget Report

Any variances to the Payment Points allocated within this Budget must be pre-approved by the DCYF Contract Manager in writing. Failure to obtain pre-approval may result in non-payment of the unapproved expense.

State Fiscal Year 2026 (July 1 2025 - June 30 2026):

Payment Point Budget Limit Note

1. Phase 1 $0.00

2. Phase 2 $0.00

3. Phase 3 $0.00

4. Phase 4 $0.00

Total: $0.00

Contract Maximum: $0.00

Contract Funding Source(s)

Federal Funds $216,000.00

ALN #: 93.434

Children, Youth, and Families

DCYF Contract Number:

Contract Maximum:

26-1201 $216,000.00

From-To:02/01/2026-06/30/2026

Contract Number: 26-1201 Printed Date: 11/25/2025 Page 1 of 1

Exhibit C - Deliverables Report

State Fiscal Year 2026 (July 1 2025 - June 30 2026):

# Deliverable Title, Due Note, Description Due Date

1.00 Phase 1

Workplan, data collection and outreach plan, sampling strategy, and justification, DCYF consultation and survey instrument finalization, consent procedures, and monthly status meeting with contract sponsor

2.00 Phase 2

Data collection with survey instrument, data analysis using post-stratification weighting, summary of participant response rates, any primary qualitative data delivered to DCYF, and monthly status meeting with contract sponsor

3.00 Phase 3

Initial data analysis using post-stratification weighting, preliminary quantitative report and monthly status meeting with contract sponsor

4.00 Phase 4

Presentation with key findings and recommendations, final quantitative summary report, all primary data delivered to DCYF, and monthly status meeting with contract sponsor

Children, Youth, and Families

DCYF Contract Number:

Contract Maximum:

26-1201 $216,000.00

From-To:02/01/2026-06/30/2026

Contract Number: 26-1201 Printed Date: 11/25/2025 Page 1 of 20

Exhibit D - General Terms and Conditions

Table of Contents

1. DEFINITIONS

2. ADVANCE PAYMENTS PROHIBITED

3. AMENDMENT

4. ASSIGNMENT

5. ATTORNEY FEES

6. CHOICE OF LAW AND VENUE

7. COMPLIANCE WITH LAWS, RULES, AND REGULATIONS

8. CONTRACTOR STAFF

9. CONTINUED PERFORMANCE

10. COPYRIGHT

11. DATA SHARE AND PROTECTION OF CONFIDENTIAL INFORMATION

12. DISALLOWED COSTS

13. DISPUTES

14. DUPLICATE PAYMENT

15. ENTIRE CONTRACT

16. EXPENSES

17. FUNDING CONTINGENCY

18. INDEMNIFICATION

19. HEADINGS

20. INDEPENDENT CONTRACTOR

21. INDUSTRIAL INSURANCE COVERAGE

22. LIMITATION OF AUTHORITY

23. INSURANCE

24. MONITORING

25. NEUTRAL AUTHORSHIP

26. ORDER OF PRECEDENCE

27. OVERPAYMENT

28. PUBLICITY

29. RECAPTURE

30. RECORDS MAINTENANCE

31. REMEDIES

32. SEVERABILITY

33. SITE SECURITY

34. SUBCONTRACTING

35. TERMINATION FOR CAUSE

36. TERMINATION FOR CONVENIENCE

37. TERMINATION PROCEDURE

38. TREATMENT OF ASSETS

39. WAIVER

40. CONTRACTOR REPRESENTATIONS AND WARRANTIES

41. WITHHOLDING PAYMENTS

1. DEFINITIONS

The following terms as used throughout this Contract shall have the meanings as set forth below.

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a. “Confidential Information” means information that may be exempt from disclosure to the public or other unauthorized persons under either chapter 42.56 RCW or other state or federal laws. Confidential Information includes, but is not limited to, Personal Information, agency source code or object code, and agency security data.

b. "Contract" or "Agreement" means the entire written agreement between DCYF and the Contractor, including any Exhibit, attachments, documents, program agreement, materials incorporated by reference, and all amendments hereto. The parties may execute this contract in multiple counterparts, each of which is deemed an original and all of which constitute only one agreement. E-mail or Facsimile transmission of a signed copy of this Contract shall be the same as delivery of an original.

c. "Contractor" means one not employed by the department that is the individual or entity performing services pursuant to this Contract and includes the Contractor's owners, members, officers, directors, partners, employees, and/or agents, unless otherwise state in this Contract. For purposes of any permitted Subcontract, “Contractor” includes any Subcontractor and its owners, members, officers, director, partners, employees, and/or agents.

d. “Converted Data” means the data which has been successfully converted by the Contractor for processing by DCYF’s computer system.

e. “Data” means DCYF’s records, files, forms, data, information and other documents in electronic or hard copy form, including but not limited to Converted Data.

f. “Debarment” means an action taken by a State or Federal agency to exclude a person or business entity from participating in transactions involving certain federal or state funds.

g. “DCYF” or “Department” means the Washington State Department of Children, Youth, and Families, including any division, section, office, unit or other entity thereof, or any of the officers or other officials lawfully representing DCYF.

h. “In-home Caregiver” means an in-home child care provider that (1) provides regularly scheduled care for a child; (2) receives child care subsidies; and (3) is either licensed by the state or is exempt from licensing.

i. “Materials” means all items in any format and includes, but is not limited to, Data, reports, documents, pamphlets, advertisements, books, magazines, surveys, studies, computer programs, films, tapes, and/or sound reproductions. Ownership includes the right to copyright, patent, register and the ability to transfer these rights.

j. "Overpayment" means any payment or benefit to a recipient or to a vendor in excess of that to which is entitled by law, rule, or contract, including the amounts in dispute.

k. “Personal Information” means information identifiable to any person, including, but not limited to, information that relates to a person's name, health, finances, education, business, use or receipt of governmental services or other activities, addresses, telephone numbers, social security numbers, driver license numbers, email addresses, credit card information, law enforcement records or other identifying numbers or Protected Health Information, any financial identifiers, and other information that may be exempt from disclosure under either chapter 42.56 RCW or other state and federal statutes.

l. “Response” means the Contractor's response to the RFQQ including revisions to the response.

m. “RCW” means the Revised Code of Washington. All references in this Contract to RCW chapters or sections shall include any successor, amended, or replacement statute. Pertinent RCW chapters can be accessed at http://apps.leg.wa.gov/rcw/.

n. “Regulation” means any federal, state, or local rule, rule, or ordinance.

o. “RFQQ” means a Request for Qualifications and Quote submitted by DCYF.

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p. “Sensitive Personal Information” means personally identifying information including, but not limited to:

names, addresses, GPS [global positioning system] coordinates, telephone numbers, email addresses, social security numbers, driver's license numbers, or other personally identifying information.

q. “Staff” means the Contractor’s directors, officers, employees, and agents who provide goods or services pursuant to this Contract. “Staff” also means Subcontractors’ directors, officers, employees, and agents who provide goods or services on behalf of the Contractor. The term “Staff” also means the Subcontractors’ directors, officers, employees, and agents who provide goods or services on behalf of the Subcontractor and Contractor.

r. "Subcontract" means a contract or contractual action entered into by the Contractor or Subcontractor for the purpose of obtaining supplies, materials, equipment, or services of any kind under this Contract. The terms "subcontract" and "subcontracts" means subcontract(s) in any tier.

s. "Subcontractor" means a person, partnership, company, or other entity that is not in the employment of or owned by Contractor and that is performing services under this Contract under a separate contract with or on behalf of the Contractor. The terms "subcontractor" and "subcontractors" mean subcontractor(s) in any tier.

t. “WAC” means the Washington Administrative Code. All references in this Contract to WAC chapters or sections shall include any successor, amended, or replacement regulation. Pertinent WAC chapters or sections can be accessed at http://apps.leg.wa.gov/wac/.

2. ADVANCE PAYMENTS PROHIBITED

No payments in advance or in anticipation of goods or services to be provided under this Contract shall be made by DCYF.

3. AMENDMENT

This Contract may be amended by mutual agreement of the parties. Such amendments shall not be binding unless they are in writing and signed by personnel authorized to bind each of the parties.

4. ASSIGNMENT

a. Assignment by Contractor. With the prior written consent of DCYF’s Contract Administrator, which consent shall not be unreasonably withheld, the Contractor may assign this Contract including the proceeds hereof, provided that such assignment shall not operate to relieve the Contractor of any of its duties and obligations hereunder, nor shall such assignment affect any remedies available to DCYF that may arise from any breach of the sections of this Contract, or warranties made herein including but not limited to, rights of setoff.

b. Assignment by DCYF. DCYF may assign this Contract to any public agency, commission, board, or the like, within the political boundaries of the state of Washington, provided that such assignment shall not operate to relieve DCYF of any of its duties and obligations hereunder.

5. ATTORNEY FEES

In the event of litigation or other action brought to enforce this Contract, each party agrees to bear its own attorney fees and costs.

6. CHOICE OF LAW AND VENUE

a. This Contract shall be governed by the laws of the State of Washington without regard to the conflict of law rules of any jurisdiction. Every dispute concerning the interpretation or effect of this Contract and/or the use of the goods or services described in this Contract must be resolved in the federal or state courts located in Washington. The Contractor agrees to the exclusive personal jurisdiction, and subject matter jurisdiction of these courts. Thurston County shall be the venue of any litigation arising out of this Contract.

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b. The Contractor agrees that the United States Bankruptcy Court, Western District of Washington in Seattle, shall be the venue of any and all bankruptcy proceedings that may involve the Contractor.

7. COMPLIANCE WITH LAWS, RULES, AND REGULATIONS

a. Assurances. The Contractor agrees that all activity pursuant to this Contract will be in accordance with all applicable current federal, state and local laws, rules, and regulations, including but not limited to the Public Records Act (chapter 42.56 RCW), the Freedom of Information Act (5 U.S.C. 522) and the Records Retention Act (chapter 40.14 RCW).

b. Child Health, Safety, And Well Being And Child Abuse Or Neglect. In the delivery of services under this Contract, children’s health, safety, and well-being shall always be the primary concern of the Contractor. Contractors shall fully comply with the mandatory reporting requirements of RCW 26.44.030 pertaining to child abuse or neglect. In addition, pursuant this Contract, when the Contractor has reasonable cause to believe that a child has suffered abuse or neglect at the hands of any person, the Contractor shall immediately report such incident to Child Protective Services (CPS) Intake at 1-866-

ENDHARM.

c. Civil Rights Laws

(1) During the performance of this Contract the parties shall comply with all federal and state nondiscrimination laws including, but not limited to chapter 49.60 RCW, Washington’s Law Against Discrimination, and 42 U.S.C. § 12101 et seq., the Americans with Disabilities Act (ADA).

(2) Nondiscrimination Requirement. During the term of this Contract, Contractor, including any subcontractor, shall not discriminate on the bases enumerated at RCW 49.60.530(3). In addition, Contractor, including any subcontractor, shall give written notice of this nondiscrimination requirement to any labor organizations with which Contractor, or subcontractor, has a collective bargaining or other agreement.

(3) Obligation to Cooperate.Contractor, including any subcontractor, shall cooperate and comply with any Washington state agency investigation regarding any allegation that Contractor, including any subcontractor, has engaged in discrimination prohibited by this Contract pursuant to RCW 49.60.530(3).

(4) Default.Notwithstanding any provision to the contrary, DCYF may suspend Contractor, including any subcontractor, upon notice of a failure to participate and cooperate with any state agency investigation into alleged discrimination prohibited by this Contract, pursuant to RCW 49.60.530(3). Any such suspension will remain in place until DCYF receives notification that Contractor, including any subcontractor, is cooperating with the investigating state agency. In the event Contractor, or subcontractor, is determined to have engaged in discrimination identified at RCW 49.60.530(3), DCYF may terminate this Contract in whole or in part, and Contractor, subcontractor, or both, may be referred for debarment as provided in RCW 39.26.200. Contractor or subcontractor may be given a reasonable time in which to cure this noncompliance, including implementing conditions consistent with any court-ordered injunctive relief or settlement agreement.

(5) Remedies for Breach.Notwithstanding any provision to the contrary, in the event of Contract termination or suspension for engaging in discrimination, Contractor, subcontractor, or both, shall be liable for contract damages as authorized by law including, but not limited to, any cost difference between the original contract and the replacement or cover contract and all administrative costs directly related to the replacement contract, which damages are distinct from any penalties imposed under Chapter 49.60, RCW. DCYF shall have the right to deduct from any monies due to Contractor or subcontractor, or that thereafter become due, an amount for damages Contractor or subcontractor will owe DCYF for default under this provision.

d. Conflict of Interest

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(1) Notwithstanding any determination by the Executive Ethics Board or other tribunal, DCYF may, in its sole discretion, by written notice to the Contractor terminate this Contract if it is found after due notice and examination by DCYF there is a violation of the Ethics in Public Service Act, Chapter

42.52 RCW, or any similar statute involving the Contractor in the procurement of, or performance under, this Contract.

(2) In the event this Contract is terminated as provided above, DCYF shall be entitled to pursue the same remedies against the Contractor as it could pursue in the event of a breach of the contract by the Contractor. The rights and remedies of DCYF provided for in this clause shall not be exclusive and are in addition to any other rights and remedies provided by law. The existence of facts upon which DCYF makes any determination under this clause shall be an issue and may be reviewed as provided in the "Disputes" clause of this Contract.

e. Licensing, Accreditation and Registration. The Contractor and its Subcontractors shall comply with all applicable local, state, and federal licensing, accreditation and registration requirements/standards necessary for the performance of this Contract.

f. Noncompliance with Laws, Regulations, or Policies. The Contractor shall be responsible for and shall pay any fines, penalties, or disallowances imposed on the State or Contractor arising from any noncompliance with the laws, regulations, policies, guidelines and Collective Bargaining Agreements that affect the Services, goods, or Deliverables that are to be provided or that have been provided by Contractor, its Subcontractors or agents.

g. Registration with Department of Revenue and Payment of Taxes

The Contractor must pay all taxes including, but not limited to, sales and use taxes, Business and Occupation taxes, other taxes based on the Contractor’s income or gross receipts, or personal property taxes levied or assessed on the Contractor's personal property. The Contractor shall complete registration with the Washington State Department of Revenue and be responsible for payment of all taxes due on payments made under this Contract.

8. CONTRACTOR STAFF

a. Prior to the effective date of this Contract, the Contractor shall have provided to DCYF an organization chart of the Contractor’s Staff, including the names and positions of Staff that will be performing services pursuant to this Contract. The Contractor shall also provide to DCYF job descriptions for the Staff performing services pursuant to this Contract.

b. During the term of the Contract, DCYF reserves the right to approve or disapprove Contractor’s and any Subcontractor’s Staff assigned to this Contract, to approve or disapprove any proposed changes in Staff, or to require the removal or reassignment of any Contractor or Subcontractor Staff found unacceptable by DCYF, subject to DCYF’s compliance with applicable laws and regulations. Contractor shall provide DCYF with a resume of any member of its Staff or a Subcontractor’s Staff assigned to or proposed to be assigned to any aspect of the performance of this Contract prior to commencing any Services.

c. All Staff proposed by Contractor as replacements for other Staff shall have comparable or greater skills for performing the activities as performed by the Staff being replaced. The Contractor shall provide DCYF with written notice of any Staff changes that the Contractor proposes. The written notice shall not be effective until fourteen (14) business days from the date of the mailing.

d. Contractor assumes sole and full responsibility for its acts and the acts of its personnel. Contractor shall ensure that any transition to new Staff will not affect the schedule or provision of services set forth in this Contract. Contractor understands and agrees that DCYF does not assume liability for the actions of the Contractor’s, the Contractor’s Subcontractors, or the Contractor’s agents. Contractor agrees that it has no right to indemnification or contribution from DCYF for any judgments rendered against Contractor, its Subcontractors or agents.

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e. Due to the confidential nature of the information and Materials which will be accessible to Contractor, DCYF shall have the right to conduct reference checks and background checks on the Contractor Staff to be used to provide the services and goods pursuant to this Contract. DCYF reserves the right in its sole discretion to reject any proposed Staff as a result of information produced by such reference checks, background checks, or additional sources of information. In addition, the Contractor shall conduct its own reference and background checks on Staff or their substitutes to be used to provide the services pursuant to this Contract, subject to Contractor providing to DCYF the questions asked during such checks and other information about the checks as requested by DCYF, and to those questions and this information satisfying DCYF’s requirements. Contractor further agrees to cooperate fully with DCYF in completion of these requirements.

9. CONTINUED PERFORMANCE

If DCYF, in good faith, has reason to believe that Contractor does not intend to, or is unable to perform or has refused to perform or continue performing all material obligations under this Contract, DCYF may demand in writing that Contractor give a written assurance of intent to perform. Failure by Contractor to provide written assurance within the number of days specified in the demand (in no event less than five (5) business days) may, at DCYF's option, be the basis for terminating this Contract under the terms and conditions or other rights and remedies available by law or provided by this Contract.

10. COPYRIGHT

a. Unless otherwise provided, all Materials produced under this contract shall be considered "works for hire" as defined by the U.S. Copyright Act and shall be owned by DCYF. DCYF shall be considered the author of such Materials. In the event the Materials are not considered "works for hire," under the U.S. Copyright Laws, Contractor hereby irrevocably assigns all right, title, and interest in Materials, including all intellectual property rights, to DCYF effective from the moment of creation of such Materials.

b. For Materials that are delivered under the Contract, but that incorporate preexisting materials not produced under the Contract, Contractor hereby grants to DCYF a nonexclusive, royalty-free, irrevocable license (with rights to sublicense others) in such Materials to translate, reproduce, distribute, prepare derivative works, publicly perform, and publicly display. The Contractor warrants and represents that Contractor has all rights and permissions, including intellectual property rights, moral rights and rights of publicity, necessary to grant such a license to DCYF.

c. The Contractor shall exert all reasonable effort to advise DCYF, at the time of delivery of Data furnished under this Contract, of all known or potential invasions of privacy contained therein and of any portion of such document which was not produced in the performance of this Contract. DCYF shall receive prompt written notice of each notice or claim of infringement received by the Contractor with respect to any Data delivered under this Contract. DCYF shall have the right to modify or remove any restrictive markings placed upon the Data by the Contractor.

11. DATA SHARE AND PROTECTION OF CONFIDENTIAL INFORMATION

a. Scope of Protection. This Section (DATA SHARE AND PROTECTION OF CONFIDENTIAL

INFORMATION AND SENSITIVE PERSONAL INFORMATION) applies to Data, information, or Materials related to the subject matter of this Contract which is received, created, developed, revised, modified, or amended by DCYF, the Contractor, or Subcontractors. Such Data, information, and Materials shall include but is not limited to all Confidential Information and Sensitive Personal Information.

b. Use of Confidential Information and Sensitive Personal Information

(1) For Sensitive Personal Information, Data, and Confidential Information that is collected, used, or acquired in connection with this Contract the parties shall comply with the following:

(a) All federal and state laws and regulations, as currently enacted or revised, regarding the protection, security, and electronic interchange of Sensitive Personal Information of In-home Caregivers, data, and Confidential Information; and

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(b) All federal and state laws and regulations, as currently enacted or revised, regarding the use, disclosure, modification or loss of Sensitive Personal Information, data, and Confidential Information.

(2) DCYF does not warrant or guarantee the accuracy of the Sensitive Personal Information of In-home Caregivers, Data, or Confidential Information provided pursuant to this Contract. The Contractor understands all the risks and liabilities of the use and misuse of the information provided pursuant to this Contract.

c. Protection of Sensitive Personal Information

(1) The Contractor agrees to protect the confidentiality of Sensitive Personal Information.

(2) The Contractor further understands and agrees that Sensitive Personal Information may only be released or disclosed if required by this Contract, or a lawfully issued court order. The Contractor further understands and agrees that before the Contractor can release the Sensitive Personal Information pursuant to a third party request, or for any other reason, the Contractor must comply with all the requirements, including notice requirements, contained in this Section (Protection of Sensitive Personal Information).

(3) Notice of Third Party Request and Intended Disclosure

(a) Written Notice Required. If a third party requestor seeks from the Contractor the Sensitive Personal Information, or the Contractor intends to release or disclose the Sensitive Personal Information for any other reason not related to a third party request, the Contractor shall give notice to DCYF of such request and/or the Contractor’s intent to release or disclose such information.

(b) Notice Deadline: Third Party Request. The notice required under this Section (Notice of Third Party Request and Intended Disclosure) shall be provided to DCYF’s program contact within five (5) calendar days from the date of the request, to allow DCYF to seek a protective order from the proper tribunal.

(c) Notice Deadline: Disclosure for any Other Reason. If the Contractor intends to release or disclose the Sensitive Personal Information for a reason that is unrelated to a particular third party request, the Contractor shall provide written notice to DCYF no less than twenty-one (21) calendar days prior to the intended release date.

(d) Basis for Disclosure. The Contractor understands and agrees that it will not release the Sensitive Personal Information without the express written consent from DCYF, or a lawfully issued court order in which DCYF has been given an opportunity to oppose prior to entry of the order.

(4) If the Contractor is required by this Contract to release or disclose the Sensitive Personal Information, prior to such release or disclosure the Contractor must obtain from the recipient of such Sensitive Personal Information a signed Statement of Confidentiality and Non-Disclosure Agreement consistent with Attachment 1 to this Contract.

(5) The Contractor understands and agrees that before the Contractor releases or discloses, pursuant to the terms of this Contract, the Sensitive Personal Information to a subcontractor, the Contractor must obtain prior written approval from DCYF agreeing to such disclosure.

d. Information Technology Security Standards

(1) The Contractor and its Staff and the Subcontractors and their Staff shall comply with the following:

(a) All security standards, practices, and procedures which are equal to or exceed those of the DCYF (which security standards, practices, and procedures of DCYF shall have been provided to Contractor in writing); and

(b) The Washington State Office of the Chief Information Officer IT Standards.

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(2) The parties agree to implement physical, electronic, and managerial policies, procedures, and safeguards to prevent the unauthorized access, use, or disclosure of Sensitive Personal Information, Data, and Confidential Information. The Contractor shall make the Sensitive Personal Information, Data, and Confidential Information available to amend as directed by DCYF and incorporate any amendments into all the copies maintained by the Contractor or their Subcontractors.

e. Confidentiality Protection

To safeguard the confidentiality of all Sensitive Personal Information, Data, and Confidential Information, and in addition to the requirements contained in this Section (DATA SHARE AND PROTECTION OF CONFIDENTIAL INFORMATION AND SENSITIVE PERSONAL INFORMATION) the Contractor must:

(1) Ensure that the Contractor’s Staff, Subcontractors, and the Subcontractors’ Staff use Sensitive Personal Information, Data, and Confidential Information solely for the purposes of accomplishing the services set forth in this Contract. The term “Staff” shall have the same meaning as set forth in Section (DEFINITIONS).

(2) Limit access to Sensitive Personal Information, Data, and Confidential Information to the Contractor’s Staff and Subcontractors’ Staff requiring access for performance of their assigned duties.

(3) Require that the Contractor’s Staff and Subcontractors’ Staff having access to Sensitive Personal Information, Data, or Confidential Information sign a Statement of Confidentiality and Non- Disclosure Agreement consistent with Attachment 1. Sensitive Personal Information, Data, and Confidential Information shall not be released to the Contractor’s Staff person(s) or Subcontractors’ Staff person(s) until the following conditions have been met:

(a) DCYF approves the Contractor’s Staff person, or Subcontractor’s Staff person, to work on this Contract; and

(b) DCYF must receive the signed original Statement of Confidentiality and Non-Disclosure Agreement, signed by the Staff person, from the Contractor or Subcontractor.

(4) Notify its Staff person(s) and ensure its Subcontractors notify the Subcontractors’ Staff person(s) of the requirements of Section (COMPLIANCE WITH LAWS, RULES AND REGULATIONS), and this Section (DATA SHARE AND PROTECTION OF CONFIDENTIAL INFORMATION AND

SENSITIVE PERSONAL INFORMATION).

(5) Ensure that Sensitive Personal Information, Data, and Confidential Information is not released, disclosed, published, modified, transferred, sold, or otherwise made known to unauthorized persons without the prior written consent of the individual named or as otherwise authorized by law.

(6) Ensure that Sensitive Personal Information, Data, and Confidential Information is protected from loss and from unauthorized physical or electronic access.

(7) Ensure that the input of user identifications and passwords are necessary and required before the Contractor, the Contractor’s Staff, or Subcontractor’s Staff can access electronically stored Sensitive Personal Information, Data, and Confidential Information.

(8) Destroy all Sensitive Personal Information, Data, and Confidential Information so that it cannot be accessed by unauthorized individuals and cannot be recovered when the information is no longer required or used for providing services under this Contract, and retention is no longer required by the Records Retention Act (chapter 40.14 RCW) or Section (RECORD MAINTENANCE), whichever is longer. Unless the Washington State Office of the Chief Information Officer IT Standards require a different method for the destruction of Sensitive Personal Information, Data, or Confidential Information, the information required to be destroyed under this Section (DATA

SHARE AND PROTECTION OF CONFIDENTIAL INFORMATION AND SENSITIVE PERSONAL

INFORMATION) must be destroyed as follows:

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(a) For paper documents containing Data, but not Sensitive Personal Information or Confidential Information, a contract with a paper shredding firm is acceptable, provided the contract ensures that the confidentiality of the Data will be protected. Such documents may also be destroyed by on-site shredding, pulping, or incineration.

(b) For paper documents containing Data, but not Sensitive Personal or Confidential Information, a contract with a paper shredding firm is acceptable, provided the contract ensures that the confidentiality of the Data will be protected. Such documents may also be destroyed by on-site shredding, pulping, or incineration.

(c) If Sensitive Personal Information, Data, or Confidential Information has been contained on optical discs (e.g. CDs or DVDs), the Contractor shall either destroy by incineration the disc(s), shredding the discs, or completely deface the readable surface with a coarse abrasive.

(d) If Sensitive Personal Information, Data, or Confidential Information has been stored on magnetic tape(s), the Contractor shall destroy the Sensitive Personal Information, Data, or Confidential Information by degaussing, incinerating or crosscut shredding.

(e) If Sensitive Personal Information, Data, or Confidential Information has been stored on server or workstation data hard drives or similar media, the Contractor shall destroy the Sensitive Personal Information, Data, or Confidential Information by using a “wipe” utility which will overwrite the Sensitive Personal Information, Data, or Confidential Information at least three (3) times using either random or single character data, degaussing sufficiently to ensure that the Sensitive Personal Information, Data, or Confidential Information, cannot be reconstructed, or physically destroying disk(s).

(f) If Sensitive Personal Information, Data, or Confidential Information has been stored on removable media (e.g. floppies, USB flash drives, portable hard disks, or similar disks), the recipient shall destroy the Sensitive Personal Information, Data, or Confidential Information by using a “wipe” utility which will overwrite the Sensitive Personal Information, Data, or Confidential Information at least three (3) times using either random or single character data, degaussing sufficiently to ensure that the Sensitive Personal Information, Data, or Confidential Information cannot be reconstructed, or physically destroying disk(s).

(9) Ensure that within fifteen (15) calendar days after the completion of the requirements contained in Section (Confidentiality Protection) the Contractor shall complete and deliver to DCYF a signed Certification of Data Disposition (Attachment 2).

(10) Ensure that paper records are protected by storing the records in a secure area which is only accessible to authorized personnel. When not in use, such records must be stored in a locked container, such as a file cabinet, locking drawer, or safe, to which only authorized persons have access.

(11) Shall immediately notify DCYF after becoming aware of any potential, suspected, attempted or actual breaches of security including, but not limited to, unauthorized access, use or disclosure, and compromised Data, or compromised login IDs or passwords. The Contractor shall take all necessary steps to mitigate the harmful effects of such breach of security. The Contractor agrees to defend, protect and hold harmless DCYF for any damages related to a breach of security by their officers, directors, employees, Subcontractors or agents. Immediately after becoming aware of a suspected, attempted, or actual breach the Contractor must contact the DCYF Shall immediately notify DCYF after becoming aware of any potential, suspected, attempted or actual breaches of security including, but not limited to, unauthorized access, use or disclosure, and compromised Data, or compromised login IDs or passwords. The Contractor shall take all necessary steps to mitigate the harmful effects of such breach of security. The Contractor agrees to defend, protect and hold harmless DCYF for any damages related to a breach of security by their officers, directors, employees, Subcontractors or agents. Immediately after becoming aware of a suspected, attempted, or actual breach the Contractor must contact the DCYF Contract Manager, DCYF’s Help Desk at (360) 407-1960 or dcyf.servicedesk@dcyf.wa.gov and DCYF Privacy Officer at privacyofficer@dcyf.wa.gov.

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f. Confidentiality Breach

(1) In the event of a breach by the Contractor of this Section (DATA SHARE AND PROTECTION OF CONFIDENTIAL INFORMATION AND SENSITIVE PERSONAL INFORMATION) and in addition to all other rights and remedies available to DCYF, DCYF may elect to do any of the following:

(a) Terminate the Contract;

(b) Require that the Contractor return all Sensitive Personal Information and Confidential Information to DCYF that was previously provided to the Contractor by DCYF;

(c) Require that the Contractor destroy all Sensitive Personal Information and Confidential Information so it cannot be accessed by unauthorized individuals and cannot be recovered; or

(d) Suspend the Contractor’s on-line access to accounts and other information.

g. Method of Transfer

(1) All Data transfers to or from the Contractor shall be made by using an approved solution that meets agency and state IT security standards.

(2) Approved options include:

(a) MFT service provide Washington Technology Solutions (WaTech)

(3) Any information containing sensitive data elements must be encrypted and password protected using a tool such as WinZip, 7zip, or something similar.

(4) An…