ATTACHMENT A FASTC EMS FIRE SOW.docx

Emergency Services Contract Department of State Bureau of Diplomatic Security Training Directorate (DS/T) Foreign Affairs Security Training Center (FASTC)

SECTION C- STATEMENT OF WORK

C.1 BACKGROUND

The new Foreign Affairs Security Training Center (FASTC) established at Fort Barfoot near Blackstone, Virginia will provide hard-skills security training to State Department personnel and interagency partners deploying overseas under Chief of Mission authority. Due to the physical risks involved in these training exercises, the Foreign Affairs Training Center, Operational Medicine Unit (DS/T/FASTC/FTO/OMU) requires ancillary emergency services professional Contractor support for emergency response services.

C.2 SCOPE

The Foreign Affairs Security Training Center (FASTC), Operational Medicine Unit (DS/T/FASTC/FTO/OMU) has a need for certified, experienced Contractor support to enhance emergency response services. The Contractor shall provide:

1) On an as needed basis, on-site Paramedics equipped with first response medical equipment and supplies. Expected services will require being stationed at a variety of training venues during training operations to provide Advanced Life Support (ALS) level first response care in the event of an emergency. Medical personnel must be trained and certified at the paramedic level in the Commonwealth of Virginia.

2) On-site ALS ambulances, equipment, and appropriately certified personnel. The Contractor shall maintain Commonwealth of Virginia certification as an ALS ambulance service. Certification requirements must meet Commonwealth of Virginia standards and be consistent with the requirements delineated in this document. Finally, the Contractor shall sufficiently garage, maintain and calibrate all vehicles and equipment in accordance with manufacturers’ recommendations and licensing agency standards.

3) On-site fire suppression equipment suitable for extinguishing fires associated with vehicular or explosive accidents (minimum 300-gallon tank per fire suppression vehicle) and personnel trained in its operations and maintenance. Fire suppression must have the capability to preform vehicle stabilization and extrication of large sport utility vehicles. The Contractor shall respond on-site within six (6) minutes of being notified of any incident occurring at the assigned government facility. The Contractor must sufficiently garage, maintain, and calibrate all vehicles and equipment in accordance with manufacturer’s recommendations.

C.3 GENERAL REQUIREMENTS

Given the hazardous nature of the work to be performed and the various risks involved, immediate access to proper safety equipment and its maintenance is considered critical to the mission. The Contractor must take reasonable due caution not to endanger personnel during performance of this contract as mandated by the Department of Labor, Occupational Safety and Health Administration (OSHA), including, but not limited to, the provision of proper protective gear and equipment; all Contractor staff will be required to comply with uniform requirements as outlined in this solicitation. The Contractor will ensure that all emergency vehicles are in good condition and fully stocked in compliance with applicable state regulations. Vehicles and equipment which require temperature regulation and specialized maintenance must be properly garaged and maintained by the Contractor at an off-site location owned or leased by the Contractor.

All staff must be technically competent and fully qualified prior to presentation to the Government. The Contractor will provide complete resumes and copies of certifications for all potential staff working on this contract, which are subject to review and approval by the Government prior to their provision of services under this contract. The Contractor shall assure all requirements are fully staffed at all times. The Contractor shall provide required sustainment training and skills maintenance activities necessary for personnel to maintain required licenses and certifications, and that training shall not interfere with the uninterrupted provision of services under this contract. The Contractor shall fully participate in all training events scheduled and managed by the Government designed to rehearse emergency response activities. The Contractor will appoint and retain their own off-site Key Personnel, including a Medical Director, to periodically supervise medical services and ensure records management is compliant with federal, state, and local law and regulation. The Medical Director must be available through all phases of the base and potential option years of the contract. Specific contract requirements for this position are described in Attachment B and must also meet the requirements of the Commonwealth of Virginia to be an Operational Medical Director for an ALS ambulance service. Contractor staff, including ambulance staff, firefighters, and paramedics will receive technical direction from the Contract Officer Representative (COR) and/or Government Technical Representative (GTM) on a day-to-day basis, including the issuance of operational direction and deployment scheduling at FASTC.

C.3 TRAINING VENUE SUPPORT PARAMEDIC

Many training venues must have on-site medics to provide immediate or first response medical care at an incident PRIOR to the arrival of an ambulance. On an as needed basis, the Contractor will staff and equip up to six (6) paramedics to remain on-site during training hours of operation. Paramedics will be scheduled according to need and receive notice at least one (1) week prior to required service. Coverage will be scheduled in shifts and hours may be extended or reduced for individual days. The venue support paramedics will be independent of the ambulance crew paramedics and remain at a venue so that training can continue. Medical personnel must be trained and certified within the Commonwealth of Virginia in Advanced Life Support (ALS) for emergency treatment of all illnesses and injuries to include those associated with vehicular, firearms, and explosive accidents. It is the Contractor’s responsibility to properly dispose of all medical waste generated as a result of medical care (i.e.: gauze, bandages, needles, used equipment, etc.) in accordance with applicable federal, state, and local law and regulation. Contractor will be responsible for providing, maintaining, and sanitizing all medical equipment and supplies necessary to provide immediate emergency care. The paramedic must be equipped to provide ALS medical care consistent with regional protocols until ground or rotor wing medical transport is available as established in FASTC policy and the medical contingency plan.

C.3.1.1 Staff Qualifications

Paramedic (NRP)

· Must have a minimum of 5 years of experience as an ALS level Provider.

· Must hold a valid and current Virginia Paramedic certification.

· Must hold a valid and current Basic Life Support for Healthcare Providers Certification (CPR) through either the American Heart Association or American Red Cross.

· Must hold a valid and current Advanced Cardiac Life Support Certification (ACLS).

· Must hold a valid Prehospital Trauma Life Support (PHTLS) certification. .

While at a Fort Barfoot controlled venue, the training venue paramedic must have a safety vehicle that meets the requirements established in Fort Barfoot Installation and/or Fort Barfoot Range Operations specific regulations. The Contractor will provide copies of current certifications and licenses for all staff. Additionally, the Contractor must enable regular (quarterly or bi-monthly) educational updates to maintain skill-levels, including emergency response and disaster response exercises for the contract staff; these updates and exercises may be monitored by the GTM/COR.

C.3.2 AMBULANCE SERVICES

The Contractor must be a licensed Advanced Life Support (ALS) EMS Agency in the Commonwealth of Virginia. The Contractor will supply (two) 2 ambulances that meet Virginia Office of EMS regulations and standards for functionality, equipment, and supplies during FASTC hours of operation. The COR may request up to (two) 2 additional ambulances to accommodate FASTC operations. Ambulances must be either type I or type III. Coverage will be scheduled in shifts and hours may be extended or reduced for individual days or weeks. The Contractor must be prepared to provide ambulance services as delineated in this contract within 30 days of signing. This timeframe includes obtaining any licenses and/or certifications to operate as an ALS ambulance service within the Commonwealth of Virginia. The Contractor will be required to have a sufficient ambulance fleet to ensure that Virginia licensed ALS ambulance(s) are available in the event of a vehicle breakdown:

1) Redundancy must be in place for both equipment and personnel to provide expedient replacement in the event of service interruption. The Contractor shall develop a risk mitigation plan to address unexpected issues (e.g.: staff call outs, vehicles out of service, etc.) without interruption of services under this contract.

2) If an ambulance is unavailable to respond to an incident on FASTC for greater than three hours, a replacement unit and crew must be available within 90 minutes.

Contractor shall, at all times, know the availability, location, and status of all emergency ambulances and equipment. Additional ALS Ambulances may be requested on an as needed or permanent basis with 30 days’ notice. These additional units may be tasked to support FASTC operations, during normal hours of operations, outside of normal operating hours, and on weekends and holidays. Emergency vehicles requiring temperature regulation and specialized maintenance must be properly garaged and maintained by the Contractor at an off-site location.

C.3.2.1 Ambulance Staff

The ambulances must each be staffed with at least one (1) Virginia certified paramedic and one (1) Virginia certified Emergency Medical Technician or higher. All personnel shall possess a valid motor vehicle license issued by Virginia or other state and successfully complete an approved Emergency Vehicle Operator's Course (EVOC) training course or equivalent. Service providers must be able to respond to a call for service within 2 minutes of dispatch and be on-scene within 10 minutes of dispatch. Daily assignment will require the ambulance and crew is to be prepared to transport a patient to the appropriate medical treatment facility or rotor wing helicopter landing zone consistent with FASTC policy and Virginia Office of EMS regional council protocols. All contractor ambulance vehicles provided by the contractor shall be checked by contractor personnel at the beginning of each shift for appropriate stock of supplies and equipment. Emergency care providers will be responsible for ensuring that ambulance apparatuses and equipment are fully operational, including cleaning and inspecting equipment for functionality. Vehicles shall be cleaned inside after each patient transport, by the Contractor, in accordance with applicable laws & Emergency Services infection control standard operating procedures. It is the Contractor’s responsibility to properly dispose of any and all medical waste generated as a result of medical care (i.e.: gauze, bandages, needles, used equipment, etc.) in accordance with applicable federal, state, and local law and regulation.

C.3.2.2 EMS Staff Qualifications

Paramedic

· Must have a minimum of 5 years of experience as an ALS level Provider.

· Must hold a valid and current Virginia Paramedic certification.

· Must hold a valid and current Basic Life Support for Healthcare Providers Certification (CPR) through either the American Heart Association or American Red Cross.

· Must hold a valid and current Advanced Cardiac Life Support Certification (ACLS).

· Must hold a valid and current Prehospital Trauma Life Support (PHTLS) certification.

· Must have a valid unrestricted driver’s license issued in the United States with a driving record consistent with company policy.

· Must have successfully completed an approved Emergency Vehicle Operator's Course (EVOC) Level 2 training course or an equivalent.

Emergency Medical Technician (EMT):

· Must have a minimum of 5 years of experience as an EMT.

· Must hold a valid and current Virginia EMT certification.

· Must hold a valid and current Basic Life Support for Healthcare Providers Certification (CPR) through either the American Heart Association or American Red Cross.

· Must hold a valid and current Prehospital Trauma Life Support (PHTLS) certification.

· Must have a valid unrestricted driver’s license issued in the United States with a driving record consistent with company policy.

· Must have successfully completed an approved Emergency Vehicle Operator's Course (EVOC) Level 2 training course or an equivalent.

The Contractor will provide copies of current certifications and licenses for all staff. Additionally, the Contractor must enable regular (quarterly or bi-monthly) educational updates to maintain skill-levels, including emergency response and disaster response exercises for the contract staff; these updates and exercises may be monitored by the GTM/COR.

C.3.3 FIRE SUPPRESSION AND RESCUE SERVICES

The vendor will supply at least one (1) fire suppression vehicle that complies with National Fire Protection Association (NFPA) codes and regulations for functionality during FASTC hours of operations (typically between 0700-1600) Monday through Friday. The COR may request up to one (1) additional fire suppression vehicle to accommodate FASTC operations. Coverage will be scheduled in shifts and hours may be extended or reduced for individual days or weeks. The Contractor must be prepared to provide fire suppression services as delineated in this contract within 30 days of signing. All vehicles may not be immediately requested by the Government. Roll-out of fire suppression and rescue services will be tied to training needs. Fire suppression vehicles must be equipped to support a full range of emergency response duties to include fire suppression, first responder basic life support level emergency medical care, hazardous materials control and containment at the operations level, specialized rescue, and natural disaster response. At minimum, a fire suppression system with a 300 gallon tank and extrication tools sufficient for use on fully armored vehicles are required for this contract. The Contractor must be prepared to provide fire suppression services as delineated in this contract within 90 days of award. All vehicles shall be equipped to handle uneven terrain and unapproved roads. The Contractor will be required to have a sufficient fire suppression fleet to ensure that equipped and capable vehicles are always available and functional as scheduled. Additional fire suppression vehicles may be requested on an as needed or permanent basis with 30 days’ notice. These additional units may be tasked to support FASTC operations, during normal hours of operations, outside of normal operating hours, and on weekends and holidays. Emergency vehicles requiring temperature regulation and specialized maintenance must be properly garaged and maintained by the Contractor at an off-site location. Training and equipment to address Department of State-owned vehicle specific requirements may be provided to vendor at the sole discretion of the environment.

The contractor will ensure that all firefighter staff are authorized and credentialed to provide medical first responder care at their designated Virginia Certification level and follow approved local protocols.

C.3.3.1 Fire Fighting Staff

The fire suppressions vehicles must each be staffed with two (2) DOD, IFSAC, or ProBoard certified Firefighters including an operator who possesses a valid motor vehicle license issued by Virginia or other state and has successfully completed an approved Emergency Vehicle Operator's Course (EVOC) Level 2 training course or equivalent. Service providers must be able to respond to a call within 2 minutes and have an average on-scene time within 10 minutes (see national standards for response time; NFPA 1720, Chapter 4). Firefighters must be prepared and able to perform a full range of emergency response duties to include fire suppression, emergency medical care, hazardous materials control and containment, specialized rescue, and natural disaster response. Firefighters shall be able to move objects 20-50 lbs. short distances (20 feet or more), perform duties requiring pulling 40 lbs. or more such as removing the fire hose from apparatus and starting power equipment, and frequently lift objects weighing 50-100lbs such as extrication equipment. Firefighters will be responsible for ensuring that fire apparatuses and equipment are operational, including cleaning and inspecting equipment and apparatus after returning from a fire.

C.3.3.2 Fire Fighting Staff Qualifications

Firefighter

· Education: High School Diploma or GED equivalent and DOD, IFSAC, or ProBoard Fire Fighter I or Fire Fighter II, Vehicle Extrication Operations, and HazMat Awareness and Operations

· Must hold a valid and current Virginia EMT certification or higher.

· Must hold a valid and current Prehospital Trauma Life Support (PHTLS) certification.

· Must hold a valid and current Basic Life Support for Healthcare Providers Certification (CPR) through either the American Heart Association or American Red Cross

· Must maintain state mandated continuing education requirements, including current American Heart Association (AHA) certification in Basic Life Support (BLS)

· Must maintain an unrestricted driver’s license issued in the United States with a driving record consistent with company policy.

The Contractor will provide verification copies of current certifications and licenses for all staff. Additionally, the Contractor must enable regular (quarterly or bi-monthly) educational updates to maintain skill-levels, including emergency response and disaster response exercises for the contract staff; these updates and exercises shall be monitored and approved by the GTM/COR.

C.4 UNIFORMS

Uniforms must be provided by the contractor and approved by the COR. Attire must be considered appropriate for related active duties, e.g. no shorts or open-toed shoes are permitted and must include personal protective gear and weather appropriate options. Firefighters must have fire resistant uniforms that meet current NFPA standards. Uniforms must also clearly identify the type of medical personnel and level of certification for ease of recognition during emergencies. Uniforms may also bear the name of the contract company as approved by OMU. Contractor personnel working under this contract shall practice high standards of personal hygiene, maintain a neat, clean (free from visible dirt and stains), and professional appearance while on duty, and adhere to FASTC dress policy. The Contractor’s personnel shall not present an unfavorable appearance, reflect discredit upon, or embarrass the U.S. Government. All contractor employees shall be clearly identifiable by a HSPD-12 badge furnished by the Government which must always be worn while working at the government facility.

C.5 PERFORMANCE STANDARDS

The Contractor shall demonstrate understanding of all Government standards, rules, and procedures including requirements for any organizational and/or personnel licensure, credentialing, and quality assurance requirements. The Contractor shall be prepared to submit a quarterly report highlighting any certifications expiring within ninety (90) days and the anticipated action for recourse. The Contractor will demonstrate timely and effective solutions to problems by employing evidenced based practices. The Contractor will also provide accurate, current, and complete data and reports that meet timeline requirements. Records management must include a Quality Assurance/Quality Improvement (QA/QI) charting plan that is HIPAA compliant.

The performance of all Contractor staff will be expected to meet professional standards of practice as defined by the COR or other source of clinical oversight. This includes, but is not limited to, adequate performance of medical services in accordance with current national standards, timeliness and professionalism, adequate response times as outlined in the scope of work, and 100% compliance with the inspection and maintenance of equipment and vehicles including cleaning and calibrating.

C.5.1 QUALITY CONTROL

The Contractor shall be responsible for the quality of products and services provided under the terms of this contract, to include those provided by subcontractors. The Contractor’s quality control protocol shall ensure contract requirements are being accomplished in accordance with the specifications of this contract and industry standards. The following should be included in the plan:

A. The Contractor’s corporate representative, other than supervisors assigned under Key Personnel, shall visit all facilities periodically, at times agreed upon by the Government and the Contractor for general supervisory purposes. Site inspections shall be made at least once a month.

B. Specific tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, delegation of monitoring processes to subordinate supervisory-level personnel (i.e., team leaders), and the percentage of the work that will be inspected on a recurring basis.

C. A process for patient care record review of all patient contacts by the contractor to include evaluation of key benchmarks established by the Commonwealth of Virginia Office of EMS Regional Council.

D. A method of identifying deficiencies in the quality of services performed. This shall contain processes for corrective action without dependence on Government direction.

E. Process control and process performance management procedures that include how the Contractor will affect preventive corrective actions, as opposed to reliance in Government or customer identification of deficiencies prior to resolving the problem.

F. A method of documenting and enforcing quality control operations of both prime Contractor and subcontractor work as applicable, including inspection or reviews.

G. Customer Complaint Program to identify and correct validated customer complaints and provide feedback to the Government and customers on corrective action(s) taken.

H. Periodical performance evaluation meetings to be provided at the COR’s request in review of contract performance. Meetings shall include a discussion of any problems and issues pertaining to the contract.

C.5.2 SPECIAL INSURANCE REQUIREMENTS

The Contractor will be required to retain and provide evidence of Medical Liability insurance documenting the required coverage per service provider on the contract. Covered liabilities shall meet or exceed $1,000,000 per occurrence and $3,000,000 aggregate at the individual provider level. As this is a non-personal services contract, the Government may evaluate the quality of services provided, but retains no control over the Contractor’s professional medical judgment, diagnosis, or specific medical treatments. The Contractor shall be solely liable for and expressly agrees to indemnify the Government with respect to any liability producing acts or omissions by it or by its employees or agents (FAR 52.237-7).

The Contractor will also be required to retain and provide evidence of Motor Vehicle Liability insurance for each emergency vehicle. The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, resulting from the fault, negligence, or wrongful act or omission of the Contractor, its agents, or employees. Covered liabilities shall meet or exceed $200,000 per person, $500,000 per occurrence for death or bodily injury, and $20,000 per occurrence for property damage or loss (FAR 52.228-8).

C.6 SECURITY REQUIREMENTS

Language regarding Security requirements is updated as follows:

A. All contract staff will require a DoS Facility Access Card. To obtain DoS Personal ID, the contractor employee must appear in person at the Diplomatic Security Identification Services (DSIS), located at FASTC, Building A1, with the listed documents in their original form:

1. DS-1838, Request for Building Pass Identification Card signed by an authorized DoS government sponsor (good for five business days from date of signature);2. Original proof of U.S. citizenship, such as an original or certified copy of a U.S. birth certificate, an original or certified certificate of naturalization, an original or certified certificate of citizenship (Form N-550), Consular Report of Birth Abroad (Form FS-240, FS-545, or a DS-1350), or a valid U.S. passport.

3. Non-U.S. citizen employees must provide acceptable Department of Homeland Security credentials that prove immigrant status or employment authorization. See Attachment 3 for a list of acceptable documents.

B. For Personal Identity Verification, the contractor must provide two forms of identification as described in paragraph 4.

C. For issuance of DoS Personal ID, DoS will perform a suitability check of the contractor employee. The conduct of this check takes approximately five days. For the suitability check, the contractor must provide the following:

1. A completed and signed SF-85P, Questionnaire for Public Trust Positions; and

2. DoS Form DS-4002, Disclosure and Authorization Pertaining to Consumer Reports.

D. DSIS will collect a full set of the applicant's fingerprints using an electronic device, or two full sets of inked fingerprints on FBI fingerprint card FD-258 (Rev. 5-11-99).

E. DoS will notify the contractor of the results of the suitability check. If the check is favorable, the contractor employee must again appear in person for issuance of DoS Personal ID. At issuance, the contractor employee must present the original two identity documents provided in paragraph 7.2.2.3 B.

C.6.2 Certifications

Pursuant to § 32.1-111.5, each Contractor must submit fingerprints and provide personal descriptive information to be forwarded by the Virginia Office of EMS (Office) along with his or her fingerprints through the Central Criminal Records Exchange (CCRE) of the Virginia State Police to the Federal Bureau of Investigation, for the purpose of conducting a state and national criminal history check. The Contractor will also be required to provide a certified driver record or motor vehicle report history obtained from the DMV that is valid within two weeks of hire for each emergency vehicle operator.

The Contractor will provide verification of current certifications and licensure for all staff supporting FASTC as applicable, including:

· Advanced Cardiac Life Support Certification (ACLS) – recertification every two (2) years

· Basic Life Support Certification (CPR)

· Tactical Emergency Casualty Care certification (TECC)

· DOD, IFSAC, or ProBoard Firefighting certifications

· Driver’s License

· Emergency Vehicle Operator's Course (EVOC) Level 2

The Contractor will be responsible for ensuring that all personnel certifications remain current throughout the duration of the contract. The Contractor shall be prepared to submit a quarterly report highlighting any certifications expiring within ninety (90) days.

C.7 DELIVERABLES

C.7.1 Kick off meeting An in-person meeting with key contractor personnel and Government representatives will occur at a location of the Government’s choosing within 30 days of contract award. Expenses for contractor travel will be the sole responsibility of the contractor.

C.7.2 Monthly Status Report The Contractor shall develop and submit Monthly Status Reports to the Contracting Officer and the Contracting Officer’s Representative not later than the 10th of the month following the reporting period. The Monthly Status Report shall include a summary of activities for the month, any issues or areas of concern, and projected activities for the following month. It should include:

· A narrative review of work accomplished during the reporting period and significant events.

· Status of any major procurements such as contractor-furnished equipment and/or vehicles.

· Summary of any issues that may have arisen during the reporting period and the resolution of same.

· Problem areas and task risks.

· Anticipated activity for the next reporting period.

· Total number of patient contacts subdivided by transports, signed refusals, and treat and release. Once the numbers are subdivided by transports, signed refusals, and treat and release, the contractor must also include types of illness and injuries and location of patient contact.

The monthly status report will be reviewed on a conference call with key contractor personnel and representation of the Government between the 15th and 20th of each month. The call will be scheduled at a time of mutual convenience between the Government and the contractor.

C.7.3 Yearly Program Review

An in-person meeting with key contractor personnel and Government representatives within three months of the end of the period of performance at a location of the Government’s choosing. Expenses for contractor travel will be the sole responsibility of the contractor.

C.7.4 Annual Proof of Insurance Coverage Provide annual proof of insurance required under C.5.2 SPECIAL INSURANCE REQUIREMENTS, C.8 PLACE OF PERFORMANCE

Place of performance will primarily be on-site at the Department of State government training facility:

Foreign Affairs Security Training Center 700 Kemper Avenue Blackstone, VA 23824

There are specific training zones at the FASTC site that warrant emergency medical vehicles due to the nature of the course activity. Ambulances and fire suppression vehicles will be posted at these locations in the event of a medical emergency and/or life safety issue. If necessary, the ambulance crew must be prepared to transport a patient to an appropriate hospital, or transfer to medevac as determined by FASTC policy. Ambulances will need to be garaged within 50 miles and available for back-up purposes (e.g.: If an ambulance is expected to be transporting off-site or out of service for an extended period of time, a replacement unit and crew must be available within four (4) hours).

C.9 PERIOD OF PERFORMANCE

The contract period of performance shall be one year from August 5, 2024, through August 4, 2025, with four (4) twelve-month option periods to be exercised at the discretion of the Government. Ambulance and fire suppression apparatus requirements to include the separate requirement for paramedics to support specific training venues will be phased in over the base year and tied to the start of new training programs at FASTC. All option years are expected to be at full operating capability.

C.9.1 HOURS OF OPERATION

Normal FASTC hours of operation are 0600-1800 Monday through Friday, but training may occur at any time, on any day, including nights, weekends, and holidays. Contractor staff will be scheduled in shifts based on industry standards. First Responder Paramedic, fire suppression, and ambulance shifts will include a standard twelve (12) hour shift, an extended sixteen (16) hour shift, and an overnight twenty-four (24) hour shift. First Responder Paramedics will be scheduled according to need and given at least one (1) weeks’ notice of required service.

The following Government holidays are normally observed by Government personnel: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Juneteenth, Memorial Day, Independence Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other day designated by Federal Statute, Executive Order, and/or Presidential Proclamation.

C.10 TRAVEL REQUIREMENTS

Travel for emergency service staff is expected to remain on-site among FASTC facilities. The Contractor may on occasion be required to travel to an Urgent Care Center, Clinic, Hospital, or transfer to medivac as determined by local EMS and/or FASTC policy. Emergency travel is considered inherent to the nature of work and all anticipated costs shall be agreed to in advance (e.g.: fuel cap of $2.50 per gallon with overage billed as Other Direct Costs); local travel within a 50-mile radius from station is considered a cost of doing business and shall not typically be reimbursed under this contract.

C.11 GOVERNMENT FURNISHED PROPERTY (GFP)

The Government anticipates on-site support only for this requirement. The Government will provide and maintain the on-site approved radio communication devices that will be provided to the Contractor staff by a government supervisor (COR, ACOR, or GTM) for daily usage. Contractor staff shall remain compliant with equipment terms of use as provided at assignment.

As it pertains to the performance of duties, it is the Contractor’s responsibility to properly remove all medical waste generated as a result of medical care (i.e.: gauze, bandages, needles, used equipment, etc.) in accordance with applicable federal, state, and local law and regulation. The Contractor is also responsible for maintaining and sanitizing all equipment and property that is furnished by the Contractor. Property furnished by the Government, including facility floors and plumbing utilities, will be maintained by a government contracted cleaning service.

The Contractor shall become directly responsible and accountable for all Government-Furnished Property when transferred to the Contractor and shall be liable for the shortages, loss, damage, destruction, or excessive consumption of Government property as specified in FAR Part 45.504. Upon completion or termination of the contract or expiration of employee identification passes, the prime Contractor shall ensure that all GFP are returned to the COR.

U.S. Government records, copies of original results and reports, verified original data, corrected data, and final reports remain the property of the U.S. Government. Upon completion or termination of the contract, the Contractor shall catalog and return all Protected Health Information received from the Government or created or received by the Contractor on behalf of the Government. This provision shall apply to Protected Health Information that is in the possession of subcontractors or agents of the Contractor.

C.12 CONTRACT OFFICER’S REPRESENTATIVE (COR)

Christopher Sippel Operational Medicine Unit (DS/T/FASTC/FTO/OMU) 700 Kemper Avenue Blackstone, VA 23824

TO BE DETERMINED (ACOR)

Operational Medicine Unit (DS/T/FASTC/FTO/OMU) 700 Kemper Avenue Blackstone, VA 23824

C.13 PAYMENT SCHEDULING

This contract is expected to be a cost-plus fixed fee to provide coverage as detailed within the performance work statement. Pricing shall be estimated per unit per shift per day and shall be fully loaded to include all staff, equipment and supplies, patient contact (including refusals or transportation), and all applicable malpractice and liability insurance. All anticipated costs shall be evaluated to reflect realism and reasonableness given the scope of this solicitation. Please price CLINS 001 through 008 for one (1) base and four (4) option year (Appendix A). Offerors may choose to breakdown pricing per transition phase.

C.14 Student Non-Medical Transport Services

The Contractor must be a licensed EMS Agency in the Commonwealth of Virginia. The Contractor will supply a wheelchair capable vehicle that meets Virginia Office of EMS regulations and standards for functionality, equipment, and supplies during FASTC hours of operation. The transport vehicle must be able to accommodate a minimum of one wheelchair bound occupant and an additional ambulatory occupant in the back-passenger compartment of the vehicle. No additional occupants will be permitted in the front driver/operator compartment other than the assigned vehicle operator. Service will be available Sunday through Saturday from 0600 to 2200. Coverage will be scheduled in shifts and hours may be extended or reduced for individual days and/or weeks. The Contractor will be required to have a sufficient non-medical transport fleet to ensure that Virginia licensed transport vehicle(s) are available in the event of a vehicle breakdown:

1) Redundancy must be in place for both equipment and personnel to provide expedient replacement in the event of service interruption. The Contractor shall develop a risk mitigation plan to address unexpected issues (e.g.: staff call outs, vehicles out of service, etc.) without interruption of services under this contract.

The contractor shall know at all times the availability, location, and status of all non-medical transport vehicles and equipment. Non-emergency vehicles requiring temperature regulation and specialized maintenance must be properly garaged and maintained by the Contractor at an off-site location.

C.15 Non-Medical Transport Staff

The non-medical transport vehicle must be staffed with at least one (1) CPR and First Aid certified individual. All personnel shall possess a valid motor vehicle license issued by Virginia or other state and successfully complete an approved Emergency Vehicle Operator's Course (EVOC) training course or equivalent. Service providers must be able to respond to a call for service within 45 minutes of dispatch and be on-scene within 2 hours of dispatch. Daily assignment will require the vehicle and crew to be prepared to transport a patient to the appropriate medical treatment facility or designated lodging facilities within Central Virginia and/or Washington D.C. Metropolitan Area. All contractor vehicles provided by the contractor shall be checked by contractor personnel at the beginning of each shift for appropriate stock of supplies and equipment. Assigned vehicle operators will be responsible for ensuring that apparatuses and equipment are fully operational, including cleaning and inspecting equipment for functionality. Vehicles shall be cleaned and disinfected inside after each patient transport, by the Contractor, in accordance with applicable laws & Emergency Services infection control standard operating procedures.

C.16 STANDARDS

The contractor shall ensure all work is completed in accordance with U.S. Government and DOS standards, policy, procedures, and guidelines as provided. All products and services under these tasks, and as part of the agreement, are the sole property of the U.S. Government.

C.17 EMERGENCY INFORMATION:

Contract employees are required to provide their home and cellphone numbers to the U.S.

government office to which they are assigned.

C.18 CONTRACTOR IDENTIFICATION

Contract performance may require contractor personnel to attend meetings with government personnel and the public, work within government offices, and/or utilize government email.

Contractor personnel must take the following actions to identify themselves as non-federal employees:

Use an email signature block that shows name, the office being supported and company affiliation (e.g., "John Smith, Office of Human Resources, ACME Corporation Support Contractor") Clearly identify themselves and their contractor affiliation in meetings.

Identify their contractor affiliation in Departmental e-mail and phone listings whenever contractor personnel are included in those listings; and Contractor personnel may not utilize Department of State logos or indicia on business FASTC Emergency Services 1 Statement of Work