Attachment 8-Initial Task Order Performance Work Statement.docx

Attachment 8-Initial Task Order Performance Work Statement.

U.S. ARMY RESEARCH INSTITUTE OF ENVIRONMENT MEDICINE – MEDICAL DEVICE/MEDICAL DEVICE SYSTEMS (MD/MDS) AND MEDICAL/LABORATORY/SCIENTIFIC EQUIPMENT MAINTENANCE (MLSE), REPAIR, ADMINISTRATIVE, ADVISORY, INVENTORY AND TRAINING SERVICES.

1.0. BACKGROUND:

1.1. Introduction: U.S. Army Research Institute of Environmental Medicine (USARIEM) seeks services to perform scheduled routine preventative maintenance and emergency repairs to Medical Devices/Medical Device Systems.

1.2. Mission: USARIEM's mission is to optimize Warfighter health and performance through medical research.

USARIEM is internationally recognized as the DoD's premier laboratory for Warfighter health and performance research and focuses on environmental medicine, physiology, physical and cognitive performance, and nutrition research. Military guidance has been published for operations in heat, cold, and high-altitude environments and nutrition for health and performance. The Institute is organized into five divisions: Biophysics and Biomedical Modeling, Military Nutrition, Military Performance, Thermal and Mountain Medicine, and Research Support. By leveraging its unique capabilities and facilities with industry, academia, and the government, USARIEM produces a variety of important products, including performance optimization doctrine, preventive medicine and planning doctrine, materiel development support, physiological monitoring strategies and predictive algorithms, and Health Hazard Assessments.

1.3. The purpose of this Initial Task Order (ITO) Performance Work Statement (PWS) is to supplement the PWS contained in the base Indefinite Delivery Indefinite Quantity (IDIQ) contract and further define what is required for each of the services being executed with the ITO. The base IDIQ PWS remains in effect and the requirements listed in this ITO PWS provide further elaboration and clarification pertaining to duties, tasks, work schedule, work location, and any additional requirements that may be necessary for each of the required services in this task order.

1.4. The Period of Performance (POP) is to be a 12-month base period with four (4) option periods for a total possible POP of sixty months.

1.5. The contract types utilized on this task order are Firm Fixed Price (FFP) and Time and Materials (T&M).

1.6. Specific equipment location listings are provided in the Technical Exhibits of this PWS (Section 9). .

1.7. Below is the requiring agency address (location of performance) for this task order:

U.S ARMY RESEARCH INSTITUTE OF ENVIRONMENT MEDICINE (USARIEM)

10 General Greene Ave, Bldg. 42 Natick, MA 01760-5007

1.8. Below are additional off-site government locations of performance for this task order:

Pikes Peak, CO Fort Jackson, SC Fort Sill, OK

2.0 SCOPE:

2.1. Administrative Support Services. The contractor shall provide administrative support services for the base IDIQ contract and the subject task order. The contractor shall implement management best practices along with associated measurement metrics and standards in accordance with the contractor’s best practice policies. Examples of administrative support duties include (but are not limited to): subcontract/preferred vendor network management, invoices, and balance reporting.

The language above is condensed description for task order purposes. Please refer to the base IDIQ contract PWS for the full requirements of the contract.

2.2. MD/MDS and MLSE Maintenance and Repair. The contractor shall provide all labor, material, supplies, tools, diagnostic software, and test equipment necessary to perform maintenance and repair services on all equipment delineated in the subject task order. The contractor shall provide services including (but not limited to): diagnostics tests, evaluation, installation, maintenance, repair and maintenance / replacement / repair parts. The contractor shall have a system in which all maintenance / repair work order requests are placed (refer to base IDIQ PWS section 1.3.2.15).

The language above is condensed description for task order purposes. Please refer to the base IDIQ contract PWS for the full requirements of the contract

2.2.1. Scheduled Routine Maintenance. The contractor shall provide scheduled routine maintenance services on a requested, work order basis.

2.2.2. Unscheduled Routine Maintenance and Repair. The contractor shall provide unscheduled routine maintenance and repair services on a requested, work order basis.

2.2.3. Unscheduled Urgent Maintenance and Repair. The contractor shall provide unscheduled urgent maintenance and repair services on a requested, work order basis.

2.2.4. Unscheduled Emergency Maintenance and Repair. The contractor shall provide unscheduled emergency maintenance and repair services on a requested, work order basis.

2.3. COR and ACOR: The Contracting Officer’s Representative (COR) will be the Government’s point of contact. The COR will be designated in writing and the scope of authority will be set forth therein. At the time of award, the Government will provide the names and telephone numbers of Government CORs or ACORs authorized to place maintenance requests against this contract. The Contracting Officer and the Contracting Officer’s Representative shall be notified in writing if there is a change in the POC.

Contracting Officers Representative (COR): TBD after Award.

Name:

Phone:

Email:

Alternate Contracting Officer’s Representative (ACOR): TBD after Award.

Name:

Phone:

Email:

3.0 PROPOSAL INFORMATION:

3.1. Offerors shall use the figures provided below in the development of their price proposal. Please refer to the “Addendum to 52.212-1 Instructions to Offerors – Commercial Items”.

3.1.1. The figures provided below shall be inserted in the Attachment 10- Initial Task Order Pricing Sheet.

3.2. The estimated quantity of labor hours required per 12 month base or option period is delineated below.

3.3. The following figures are the Governments estimated amounts per 12 month base or option period. Offerors shall use the figures provided below in the development of their price proposal.

Prime Contractor:

Prime Contractor Material (CLIN 0003): $1,795.00 Prime Contractor Travel (CLIN 0004): $1,000.00

Subcontractor:

Subcontractor Material (CLIN 0006): $54,885.00 Subcontractor Travel (CLIN 0007: $2,500.00

4.0. TRAINING REQUIREMENTS:

4.1. Anti-Terrorism (AT) Level 1. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) with 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil. (Base Contract PWS Deliverable 6).

4.2. iWATCH Training. The contractor and all associated subcontractors shall brief all employees on Fort Detrick iWATCH program, available on-line at http://www.detrick.army.mil/ready/iwatch.cfm. This locally developed on-line training will be used to inform contractor personnel of the types of behavior to watch for and instruct them how to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new contractor personnel commencing performance, with the results reported to the COR no later than 30 days after contract award. (Base Contract PWS Deliverable 6).

5.0. Security and Safety:

5.1. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

5.2. For contractors that do not require a CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

6.0 Deliverables:

6.1. The contractor shall provide the following deliverables as delineated in the table below of which the base IDIQ PWS sections are annotated.

Please note that the deliverable numbers (Item-first column) correlate to the numbering in the base IDIQ PWS.

Unscheduled Urgent Maintenance and Repair.

NLT October 31 of each calendar year.

7.0. Methods Of Quality Surveillance:

7.1 The contractor shall provide all necessary personnel required to provide all requested MD/ MDS and MLSE maintenance, repair and administrative services for USARIEM.

This Quality Assurance Surveillance Plan (QASP) serves as the principal basis for assessing overall performance quality by the contractor and is delineated in the table below. The QASP provides the methodology by which the contractor’s performance will be monitored to determine compliance with established performance objectives and to establish performance standards (benchmarks) that ensure a quantifiable basis for measuring effectiveness. The plan is designed so that surveillance is limited to that which is necessary to verify the contractor is performing satisfactorily and relates directly to performance objectives of the performance objectives delineated in the PWS.

Performance Objective / PWS Reference

Performance meets all technical and functional requirements in the PWS and is performed within the timeline specified in the PWS.

Excellent: Performance meets and exceeds contract requirements. Performance delivered with no required re-performance /rework; problems encountered were minor and resolved in a highly effective manner, having no impact on schedule, costs, and overall contractor performance.

Acceptable: Performance meets most contract requirements. Performance delivered with minimal re-performance/rework; problems encountered were minor and resolved in a satisfactory manner.

Unacceptable: Performance fails to meet many contract requirements. Substantial problems were encountered and were resolved in a less than satisfactory manner causing significant impact to schedule, cost, and/or overall contractor performance. Significant re-performance or rework required.

Provide Unscheduled Routine Maintenance and Repair Services IAW PWS Section 1.3.2.2.

Unscheduled Routine Maintenance and Repair services provided /contract requirements met with few minor and no significant problems encountered.

Performance meets all technical and functional requirements in the PWS and is performed within the timeline specified in the PWS.

Excellent: Performance meets and exceeds contract requirements. Performance delivered with no required re-performance /rework; problems encountered were minor and resolved in a highly effective manner, having no impact on schedule, costs, and overall contractor performance.

Acceptable: Performance meets most contract requirements. Performance delivered with minimal re-performance/rework; problems encountered were minor and resolved in a satisfactory manner.

Unacceptable: Performance fails to meet many contract requirements. Substantial problems were encountered and were resolved in a less than satisfactory manner causing significant impact to schedule, cost, and/or overall contractor performance. Significant re-performance or rework required.

Provide Unscheduled Urgent Maintenance and Repair Services IAW PWS Section 1.3.2.3.

Unscheduled Urgent Maintenance and Repair services provided / contract requirements met with few minor and no significant problems encountered.

Performance meets all technical and functional requirements in the PWS and is performed within the timeline specified in the PWS.

Excellent: Performance meets and exceeds contract requirements. Performance delivered with no required re-performance /rework; problems encountered were minor and resolved in a highly effective manner, having no impact on schedule, costs, and overall contractor performance.

Acceptable: Performance meets most contract requirements. Performance delivered with minimal re-performance/rework; problems encountered were minor and resolved in a satisfactory manner.

Unacceptable: Performance fails to meet many contract requirements. Substantial problems were encountered and were resolved in a less than satisfactory manner causing significant impact to schedule, cost, and/or overall contractor performance. Significant re-performance or rework required.

Provide Unscheduled Emergency Maintenance and Repair Services IAW PWS Section 1.3.2.4.

Unscheduled Emergency Maintenance and Repair services provided / contract requirements met with few minor and no significant problems encountered.

Performance meets all technical and functional requirements in the PWS and is performed within the timeline specified in the PWS.

Excellent: Performance meets and exceeds contract requirements. Performance delivered with no required re-performance /rework; problems encountered were minor and resolved in a highly effective manner, having no impact on schedule, costs, and overall contractor performance.

Acceptable: Performance meets most contract requirements. Performance delivered with minimal re-performance/rework; problems encountered were minor and resolved in a satisfactory manner.

Unacceptable: Performance fails to meet many contract requirements. Substantial problems were encountered and were resolved in a less than satisfactory manner causing significant impact to schedule, cost, and/or overall contractor performance. Significant re-performance or rework required.

Calibration Services and Specifications are provided IAW PWS Section 1.3.2.5.

Calibration services (in accordance with the OEM) provided / contract requirements met with few minor and no significant problems encountered.

Performance meets all technical and functional requirements in the PWS and is performed within the timeline specified in the PWS.

Excellent: Performance meets and exceeds contract requirements. Performance delivered with no required re-performance /rework; problems encountered were minor and resolved in a highly effective manner, having no impact on schedule, costs, and overall contractor performance.

Acceptable: Performance meets most contract requirements. Performance delivered with minimal re-performance/rework; problems encountered were minor and resolved in a satisfactory manner.

Unacceptable: Performance fails to meet many contract requirements. Substantial problems were encountered and were resolved in a less than satisfactory manner causing significant impact to schedule, cost, and/or overall contractor performance. Significant re-performance or rework required.

8.0. Contractor Manpower Reporting (CMR):

The contractor shall report ALL contractor labor hours (including subcontractor labor) required for performance of services provided under this contract for the USAMRDC Enterprise-Wide MD/MDS and MLSE Maintenance, Repair, Administrative, Advisory, Inventory and Training Services Indefinite Delivery Indefinite Quantity (IDIQ) Contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

The four Service components user accounts and system data were merged and transferred to the new consolidated Enterprise Contractor Manpower Reporting Application (ECMRA) effective 1 October 2017 at www.ecmra.mil.

Contractors may direct questions to the new ECMRA Support Desk at dod.ecmra.support.desk@mail.mil or obtain detailed instructions from the CMR Contractor Manpower Reporting User Guide available on the new ECMRA website www.ecmra.mil.

The Order Data tab on the CMRA Contractor Data Entry website asks for the “Requiring Activity Unit Identification Code” (UIC). This is the UIC of the USAMRDC or other USAMRAA Supported activity or organization (such as DHS), the Requiring Activity that would be performing the mission if not for the contractor. This is not necessarily the Contracting Office, Contracting Administrative Office, or Funding Source. The UIC is not the same as the Department of Defense Activity Address Code (DODAAC).

The UIC of the requiring activity for this task order is USARIEM: W03WAA.

9.0. Technical Exhibits:

Initial Task Order Technical Exhibit 1: MDS Sample Equipment List (External Attachment-RFP Attachment 9).