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Performance Requirements Summary Table Metrology and Calibration Services
Requirement (Task number and title from SOW/)
CDRL
(if applicable)
| Performance Objective |
| Performance Standard |
| Acceptable Quality Level (AQL) |
| Monitoring Method |
| 4.1.1 Material Coordination |
| Not Applicable (N/A) |
| Timely movement of instruments |
| Instruments have been relocated within 3 days of notification of the requirement in MCMS or the Customer Request E-Mailbox |
| 95% |
| Periodic review of in process material |
| 4.1.2 Material Coordination |
| N/A |
| Accurate Documentation |
| MCMS record reflects actual location |
| 99% |
| Random review of MCMS records |
| 4.1.3 Material Coordination |
| N/A |
| Timely update of instrument location |
| MCMS record matches current location |
| 99% |
| Periodic review of in process material |
| 4.1.4 Material Coordination |
| N/A |
| Accurate Documentation |
| Affixed calibration certification label matches MCMS record |
| 99% |
| Periodic review of in process material |
| 4.1.5 Material Coordination |
| N/A |
| Minimize non-value inventory |
| Disposal request processed in DTS within 5 business days |
| 80% |
| Periodic review of in process material |
| 4.2.1 Shipping/Receiving |
| N/A |
| Accurate Documentation |
| MCMS record reflects actual location |
| 99% |
| Random review of MCMS records |
| 4.2.2 Shipping/Receiving |
| N/A |
| Timely update of instrument location |
| MCMS record matches current location |
| 99% |
| Periodic review of in process material |
| 4.2.4 Shipping/Receiving |
| N/A |
| Timely update of instrument location |
| MCMS record matches current location |
| 99% |
| Periodic review of in process material |
| 4.3.1 Calibration |
| N/A |
| Quality Control |
| Correct procedure was followed in accordance with Applicable Documents in Section 3.0 of the SOW |
| 99% |
| Random sample of calibrations performed |
| 4.3.2 Calibration |
| N/A |
| Accurate Documentation |
| MCMS record reflects calibration performed |
| 99% |
| Random review of MCMS records |
| 4.3.3 Calibration |
| N/A |
| Accurate Documentation |
| Affixed calibration label is complete and accurate |
| 99% |
| Periodic review of in process material |
| 4.3.5 Calibration |
| N/A |
| Procedural Compliance |
| No calibrations performed when environmental conditions are not met |
| 99% |
| Review operational logs |
| 4.3.6 Calibration |
| N/A |
| Timely movement of instruments |
| Completed instruments relocated by the end of each workday |
| 99% |
| Periodic review of in process material |
| 4.4.1 Repair |
| N/A |
| Completion of follow through action |
| Repairable instruments are complete with no more than 12 items awaiting repair at any given time. Items awaiting materials or technical data are exempt. |
| 95% |
| Periodic review of in process material |
| 4.4.2 Repair |
| N/A |
| Completion of follow-on action |
| Out Of Tolerance (OOT) instruments are reported |
| 99% |
| Random review of MCMS records |
| 4.4.3 Repair |
| N/A |
| Accurate Documentation |
| MCMS record reflects calibration performed |
| 99% |
| Random review of MCMS records |
| 4.4.4 Repair |
| N/A |
| Completion of follow-on action |
| Obsolete instruments are reported |
| 99% |
| Random review of MCMS records |
NOTE: The above standards are applicable to Unscheduled Calibration & Repair Tasking, SOW Task 4.5.