Attachment 5 - Past Performance Evaluation Questionnaire.docx

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Jefferson Laboratories On-Site Laboratory Equipment Maintenance, Repair, and Fabrication Services
Solicitation number
75F40125R126822
Issued by

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This document is a Past Performance Evaluation Questionnaire for Solicitation Number 75F40125R126822, issued by the Department of Health and Human Services Food and Drug Administration, seeking on-site laboratory equipment maintenance, repair, and fabrication services at Jefferson Laboratories. The comprehensive questionnaire is designed to assess a contractor's performance across seven key evaluation areas: quality of product/service, schedule, cost control, management/business relations, small business subcontracting, regulatory compliance, and other areas, with ratings ranging from Exceptional to Unsatisfactory.

The questionnaire requires detailed documentation from both the offeror and the client, including contract identification, reference information, contract details, performance description, and specific performance ratings with supporting narratives. The document emphasizes the importance of providing substantive evidence and explanations for performance ratings, and includes sections for evaluating the contractor's commitment to customer satisfaction and potential future hiring recommendations. Contractors are expected to provide comprehensive information about their contract history, project scope, responsibilities, and any problems encountered during performance.

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ATTACHMENT 5 – Past Performance Evaluation Questionnaire Solicitation Number 75F40125R126822

1. Contract Identification: (to be completed by offeror) Offeror Name and Address, Offeror Point of Contact Name/Title, Telephone Number, and E-Mail Address:

Reference (client) Information: Agency/Company Name and Address, Agency Point of Contact Name/Title, Telephone Number and E-Mail Address, for/ to whom this questionnaire was submitted:

Contract information for which this questionnaire was submitted:

Contract Number: _____________________________________________________________________ Contract Type: _______________________________________________________________________ Period of Performance: _________________________________________________________________ Total Contract amount: _________________________________________________________________ Location of Work: _____________________________________________________________________

Description of Work, scope, and responsibilities: ______________________________________________

Relevance of the referenced contract to the current requirement: __________________________________

Problems encountered in performance and corrective actions taken: ________________________________

Company’s capacity served on the project, i.e., prime, subcontractor etc.

2. Agency/Company Identification: (to be completed by Client) Description of Work Performed and the Contractor’s Association with the Project (Prime, Subcontractor, etc.) _________________________________________________________________________________

3. Contractor Performance Ratings:

https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Evaluation+Areas Please rate the Contractor’s performance by utilizing the rating and definition provided below. For the FDA to fully assess performance, it is imperative that ratings be accompanied by supporting narrative (comments):

Rating
Definition
Justification
Exceptional
Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
To justify an Exceptional rating, identify multiple significant events and state how they were of benefit to the Government. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.
Very Good
Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
To justify a Very Good rating, identify a significant event and state how it was a benefit to the Government. There should have been no significant weaknesses identified.
Satisfactory
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
To justify a Satisfactory rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract/order. There should have been NO significant weaknesses identified. A fundamental principle of assigning ratings is that contractors will not be evaluated with a rating lower than Satisfactory solely for not performing beyond the requirements of the contract/order
Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented
To justify Marginal performance, identify a significant event in each category that the contractor had trouble overcoming and state how it impacted the Government. A Marginal rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter).
Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective
To justify an Unsatisfactory rating, identify multiple significant events in each category that the contractor had trouble overcoming and state how it impacted the Government. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency reports, or letters).

PLEASE EVALUATE THE FOLLOWING AREAS:

1. Quality of Product or Service (https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Quality)

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

Rating Narrative: ______________________________________________________________________

2. Schedule (https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Schedule)

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

3. Cost Control (https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Cost+Control)

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

4. Management Business Relations/Key Personnel https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Management

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

5. Small Business Subcontracting (https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Small+Business)

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

6. Regulatory Compliance (https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Regulatory)

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

7. Other Areas (https://cpars.cpars.gov/cpars/common/helpinfo_input.action?module=cpars&scope=de&topic=Other+Areas)

☐Exceptional
☐Very Good
☐Satisfactory
☐Marginal
☐Unsatisfactory
☐N/A

8. Is/was the contractor committed to customer satisfaction? ☐ Yes / ☐ No Narrative: ___________________________________________________________________________

9. Would you hire this contractor to provide products/services for your organization in the future?

☐ Yes / ☐ No Please explain why or why not: ___________________________________________________________

Evaluator Information:

Name (please print): ____________________________________________________________________

Title: _______________________________________________________________________________

Work phone number (including area code): __________________________________________________

E-Mail address: ________________________________________________________________________

Signature: ____________________________________________________________________________

File details come from the government source that posted it. Updated .