Attachment 4 - Performance Risk Assessment Questionnaire.pdf

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AMDMT 4 Answers to more Questions: Instructor Training Support and Development (Sustainment Center of Excellence/CASCOM)
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W911S020R0001
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This document contains a sample performance risk assessment questionnaire for federal contractors. The questionnaire requests information about a contractor's past performance on a specific federal contract, including compliance with specifications, project management effectiveness, timeliness of deliverables, cost control, customer satisfaction, and overall performance. Respondents are asked to provide ratings and explanations in these areas using an adjectival scale. Contact information is also requested for performance references and the respondent completing the questionnaire. The questionnaire appears to be a template used to evaluate offerors on future federal contract awards and assess risk. Relevant performance history would need to be provided by the offeror or their references within three days of the request date.

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Sample Performance Risk Assessment Questionnaire Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within 3 days.

Adjectival Rating Definitions:

Outstanding: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective.

Good: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Acceptable: Performance meets contractual requirements. Work was accomplished with some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective.

Unacceptable: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identification/Title:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent)

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship ・ Outstanding (Explanation must be provided in Comments field below) ・ Good ・ Acceptable ・ Marginal (Explanation must be provided in Comments field below)

・ Unsatisfactory (Explanation must be provided in Comments field below) Comments:

B. Effectiveness of Project Management (to include use and control of subcontractors).

・ Outstanding (Explanation must be provided in Comments field below) ・ Good ・ Acceptable ・ Marginal (Explanation must be provided in Comments field below) ・ Unsatisfactory (Explanation must be provided in Comments field below) Comments:

C. Timeliness of Performance for Services and Product Deliverables.

・ Outstanding (Explanation must be provided in Comments field below) ・ Good ・ Acceptable ・ Marginal (Explanation must be provided in Comments field below) ・ Unsatisfactory (Explanation must be provided in Comments field below) Comments:

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

・ Outstanding (Explanation must be provided in Comments field below) ・ Good ・ Acceptable ・ Marginal (Explanation must be provided in Comments field below) ・ Unsatisfactory (Explanation must be provided in Comments field below) Comments:

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest ・ Outstanding (Explanation must be provided in Comments field below) ・ Good ・ Acceptable ・ Marginal (Explanation must be provided in Comments field below) ・ Unsatisfactory (Explanation must be provided in Comments field below) Comments:

F. General Comments. Provide any other relevant performance information.

G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number Address:

E-mail Address:

PART III. RETURN INFORMATION

Please return this completed Questionnaire via e-mail to the Contracting Officer identified in the cover letter.

Thank you for your assistance.

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