Attachment 4 PAST PERFORMANCE QUESTIONNAIRE.docx
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- Solicitation number
- 191BWC20R0006
About this file
This document contains a past performance questionnaire template and information about a federal contract opportunity for physical security enhancements. The past performance questionnaire is to be completed by references for a contractor bidding on upgrades to the existing security system at the Amistad Dam Field Office in Del Rio, Texas. It asks references to rate the contractor's performance on a previous contract across criteria such as compliance with contract terms, flexibility, response times, invoice accuracy, and overall performance. The federal contract opportunity is being issued by the International Boundary and Water Commission U.S.-Mexico to provide qualified small businesses the chance to upgrade physical security components including high mast lighting, fencing, gates, access control, intrusion detection and CCTV at the Amistad Dam Field Office location.
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PAST PERFORMANCE QUESTIONNAIRE
COMPANY (providing reference): ____________________________________________
REFERENCE (spoke to): ____________________________________________
TYPE OF WORK: ___________________________________________
CONTRACT PERIOD: __________________________________________________
LENGTH OF SERVICES PERFORMED: ______________________________________________
ESTIMATED CONTRACT AWARD AMOUNT: _________________________________________
For the following questions, please choose the number on the scale from 1 to 5, which most accurately describes the Contractor’s performance on the contract referenced above.
| 1 | - | Unacceptable performance |
| 2 | - | Marginally acceptable |
| 3 | - | Fully acceptable (less than 5 incidents) |
| 4 | - | Very Good, (less than 3 incidents) |
| 5 | - | Superior performance. |
1. Evaluate the company’s compliance with contractual 1 2 3 4 5 N/A terms and conditions and the technical requirements of the contract.
Comments:
2. Has the company demonstrated reasonable and 1 2 3 4 5 N/A cooperative behavior in resolving customer requests and or complaints?
3. Is the offeror flexible in satisfying the requirements 1 2 3 4 5 N/A of the customer?
4. To what extend did the company meet the response 1 2 3 4 5 N/A times in the contract? (if applicable)
5. Are invoices easily understood and do they accurately 1 2 3 4 5 N/A reflect charges?
6. Rate the company’s overall performance: 1 2 3 4 5 N/A
7. Would you award to this company again? 1 2 3 4 5 N/A
Please provide any other comments you wish to let us know:
| Submitted by: | ________________________________________________ | |
| ________________________________________________ | ||
| ________________________________________________ |
File details come from the government source that posted it. Updated .