Attachment 3-FA460020Q0023 Past Performance Questionnaire (PPQ).pdf

Attachment 3 FA460020Q0023

PRESENT / PAST PERFORMANCE EVALUATION QUESTIONNAIRE

SPECIALIZED CLEANING SERVICES

OFFUTT AFB, NE

SOLICITATION NO: FA4600-20-Q-0023

Your assistance is respectfully requested in providing information on the attached performance questionnaire. The importance of your opinion cannot be overstated. This survey measures the present/past performance of prospective offeror for providing Specialized Custodial Services (window cleaning services) at Offutt AFB, NE.

FORM COMPLETION INSTRUCTIONS: Please fill this questionnaire in by hand or type, and please email the results to the Contracting Officer, Mayra Hernandez at mayra.hernandez.1@us.af.mil and to the Contract Specialist, Tiffany Shaffer at tiffany.shaffer.4@us.af.mil.

Please direct questions to Tiffany Shaffer 402-232-5992 or Mayra Hernandez at 402-232-1456.

Your participation is greatly appreciated.

PLEASE RETURN NO LATER THAN: 31 August 2020, at 2:00 PM (Central Time)

Section A: Contractor Information.

Contractor’s name and address:

a. Point of Contact:

b. Phone #:

c. Contract Number:

d. Project Title:

e. Period of Performance:

SECTION B: RESPONDENT INFORMATION

a. Respondent’s name and address: Organization:

Address:

City: State: Zip:

b. Respondent’s Name and Title:

Signature:

c. Commercial Phone #: _________________________ DSN Phone #: _________________________________

Fax #: E-Mail: ____________________________________________

d. Contract Type:

e. Award Amount: $ Final Amount: $

f. What was the job title for this project?

mailto:mayra.hernandez.1@us.af.mil mailto:tiffany.shaffer.4@us.af.mil

g. What were the scope and major functions performed under this contract? _______________________________

h. What was the approximate square footage of Specialized Cleaning Services (Window Washing Projects)?

For any ratings less than satisfactory rating, please provide explanation in Remarks section below.

1 2 3 4 Unsatisfactory Marginal Satisfactory Very Good

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. the contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance meets contractual requirements.

The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Performance meets contractual requirements and exceed some to the Government’s benefit.

The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Remarks:

CONTRACTOR PAST PERFORMANCE EVALUATION SURVEY 1

U ns at isf ac to ry

M ar gi na l

Sa tis fa ct or y

V er y

G oo d

N /A

MANAGEMENT PERFORMANCE

1. U.S. Government contracts commonly require thorough advance coordination to access to facilities. How well did the Contractor coordinate access to facilities – including interior and exterior facility work spaces?

2. How well did the contractor plan (including scheduling) periodic services (e.g.

monthly, quarterly, or semiannual)? Did Contractor personnel arrive at the facility on time and on schedule with clear instructions for work to be performed?

3. How effective was the contractor in maintaining professional business relationships with government personnel and in resolving contract issues?

TECHNICAL PERFORMANCE

1. Did Contractor personnel demonstrate proficiency operating specialized equipment – e.g. water-fed pole cleaning systems; man-lift devices; scaffolding, and similar equipment?

2. How well did the contractor perform services? For example, were glass surfaces free from streaks after cleaning? Did the Contractor demonstrate attention to detail when cleaning ancillary surfaces – sills, ledges, frames, shelves or similar surfaces?

3. Did Contractor employees demonstrate proper safety procedures at the work site – especially as it pertains to fall protection and personal protective equipment?

4. Did the Contractor employ effective measures to protect customer property (e.g. tarps or plastic sheeting to protect carpet or similar surfaces)?

5. Did the contractor submit reports in an accurate and timely manner?

CORRECTIVE ACTION HISTORY:

1. Have there been any show cause or cure notices issued or legal actions taken? (Check one)

YES NO N/A

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

2. If Contract Discrepancy Reports (CDR) were issued, were they addressed appropriately? If so, how? (Check one)

YES NO N/A

If yes, explain and indicate the status.

EVALUATION SUMMARY:

1. Overall evaluation of the contractor. (Check one.) 1 2 3 4

2. Would you enter into another contract with this contractor? (Check one)

YES NO N/A

If no, please explain.

(End of Survey)