Attachment_2a_-_Questionnaire.xlsx

XLSX spreadsheet 29 KB Posted

Attached to
Printers and Multifunction Devices (MFD's)
Solicitation number
0000039102
Issued by
California

About this file

This is a questionnaire attachment for a state contract opportunity issued by the California Department of General Services, Procurement Division (DGS-PD) for Printers and Multifunction Devices (MFDs). The solicitation seeks qualified vendors to establish a multi-year statewide contract for various printer and MFD categories, including color and monochrome desktop models, all-in-one devices, mobile/portable units, workgroup printers, and high-volume multifunction devices. The contract term is two years with three one-year extension options and is mandatory for use by all California state departments while being available for use by local governmental agencies. The questionnaire requires bidders to provide proposed model information and specifications for each device category, confirming compliance with detailed technical requirements across 13 distinct product categories (1A through 3D).

The questionnaire establishes comprehensive technical specifications that all proposed equipment must meet, including paper handling capabilities (18-32 lbs), energy-saving modes activating within 30 minutes, secure print functionality with PIN or access card requirements, and business security settings. Additionally, vendors must demonstrate compliance with accessibility standards (WCAG/VPAT), Energy Star certification, and EPEAT environmental assessment levels. The questionnaire specifies requirements for value-added services including asset tagging administration, Internet-based asset information portals, installation services, DoD 5220.22-M compliant data sanitization, equipment disposition and disposal in accordance with EPA standards, and deployment and logistics services. Business security requirements are detailed for MFDs, including mandatory firmware patches, password management, network isolation capabilities, and comprehensive auditing functions to ensure protection of sensitive data.

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Other files

File Type Posted
APP_Cover_Page.docx DOCX document
Attachment_3_-_Narrative_Response.xlsx XLSX spreadsheet
Attachment_1_-_Pricing_Workbook.xlsx XLSX spreadsheet
IFB_0000039102.docx DOCX document
Attachment_2_-_Configuration_Specifications.xlsx XLSX spreadsheet

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Text version

2026 Questionnaire

Event ID: 0000039102
Printers and Multifunction Devices (MFD’s)
Attachment 2a – Questionnaire
Bidder Name:Questionnaire

These requirements will apply to all Printers/MFD's purchased through the resulting contract(s).

Bidders shall enter proposed model information, including specifications where applicable or confirmation of meeting requirement, in all yellow input cells.
Requirements1A
Color Desktop Inkjet1B
Color Desktop Laser1C
Personal Monochrome1D
Color All-in-One Inkjet1E
Color All-in-One Laser1F
Color Mobile (Portable)1G
Color Mobile All-in-One (Portable)2A
Work Group Monochrome2B
Work Group Color2C
High Volume Monochrome2D
High Volume Color3A
MFD Mono Low Volume3B
MFD Mono High Volume3C
MFD Mono High Volume Ledger3D

MFD Color High Volume

OEM
Model Name
Model Number
Paper WeightCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusive16 to 32 lb (plain paper); 20 to 55 lb (envelope); up to 110 lb (cards)Capable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusiveCapable of handling paper from 18lbs to 24lbs inclusive

Energy Saving Mode (minutes) ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30 ≤ 30

Secure Print Yes Yes Yes Yes Yes Yes N/A Yes Yes Yes Yes Yes Yes Yes Yes

Business SecurityN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/ACapable of settings for business securityCapable of settings for business securityCapable of settings for business securityCapable of settings for business security
N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A
End of Sheet

2026 Specification Definitions

Specification Definitions
TermDefinition
N/ARequirement not specified or not applicable for the device
FunctionalityMinimum capability of the proposed device
TechnologyTechnology employed for its main function
Print Speed measured in ipm using ISO/IEC 24734 unless otherwise specifiedNumber of images produced per minute in accordance with ISO/IEC 24734 Standard unless otherwise specified, color ipm for color device. ESAT is defined as Estimated Saturated Throughput in ISO 24734 standard.
Print ResolutionThe nominal dpi rating the device is capable of producing when printing in dots per inch (dpi)
Scan QualityThe nominal dpi rating the device is capable of producing when scanning
First Print or First Copy Page out TimeMaximum allowable time in seconds for the device to print first page on printer or to copy first page on MFD from ready mode on a 8.5"x11" single-sided plain paper unless otherwise specified
DuplexAble to program the default settings to automatically print on both sides of the paper
Paper SizeMinimum and maximum size of paper the device is capable of printing or scanning
Paper WeightWeight of paper the machine is capable of printing on. Weights less than minimum value or more than maximum value are acceptable.
Input Paper HandlingMinimum size/capacity of paper drawer(s) or tray(s) or bin(s), roll(s) and sheets for plotter
Output Paper HandlingMinimum total storage capacity to accomodate paper output of the device
Feeder CapacityDocument feeder capacity in number of sheets
File FormatFile formats in Scan and Email
MemoryMinimum internal memory
ConnectionsConnection types for communication to external devices
Duty Cycle (impression / month)
Std mode & Letter sized pagesMinimum number of letter-sized pages or impressions the device can print in one month in standard mode (peak usage, not on a continual basis)
AccessibilityCompliance to WCAG/VPAT standards (including 1194.25 a - j)
Energy StarMeets or exceeds the Energy Star criteria effective 7/1/2009 or later
EPEAT levelElectronic Product Environmental Assessment Tool levels: gold, silver, or bronze
Energy Saving ModeSetting to be able to enter "sleep mode" within 30 minutes of inactivity, per California ITPL 10-09
Minimum WarrantyLevel of warranty coverage (NBD means 'next business day' )
Secure PrintCapable of accepting a PIN or access card or similar to retrieve print jobs in addition of non-secured print in non-secured print mode
Business SecurityAble to accept settings enabling the device to perform as specified in "Requirements for Business Security".
Optional WarrantyAvailable warranty upgrade to the duration specified
AccessoriesAccessories available for specific use per individual purchase contract
Add additional 500 sheet input drawer/feederAble to add drawer or feeder with capacity of at least 500 sheets
Upgradable to 2000 sheet total capacityAble to add drawer(s) to a total capacity of at least 2000 sheets
StaplerAble to add a stapler function
Fax optionAble to send and receive faxes
Memory UpgradeAble to upgrade to the listed internal memory
Value added ServicesServices to be offered on the proposed device
Asset tagging - Bidder administration of State provided tag (with number)Able to:

- Receive customer provided tag

- Affix tag on hardware components

- Supply electronic report to State Agency on daily or less frequent basis

- Maintain control log of all tags issued, lost, or destroyed (desirable) Asset information via the internet Website for asset inquiry including information on:

- Origin configuration as shipped

- Warranty expiration date

InstallationInstall equipment as specified in the Installation Section of RFP
DoD 5220.22-M compliant data wipeSanitize data from all device hardware capable of storing data per Department of Defense Directive 5220.22 M, National Industrial Security Program, September 24, 2020 or guideline of NIST 800-88 Clear and Purge
Take Back/Disposition & Disposal ServicesDisposition & Disposal must be in compliance with the State Administrative Manual, Section 5900, Information Technology Disposal of IT Equipment

- De-installation service - removal and recycle of equipment and packaging materials at end of life cycle

- Disposal according to EPA standard with electronic certification

Deployment & Logistics ServicesCharge per order in special handling and coordination of multiple delivery: scheduling, set up. Warehousing staff in un-palletizing, unpacking/repacking, disposal of dunnage. Warehousing charge in en route storage of equipment. Advanced Training will also be covered in this section.
Requirements for Business Security
A. Ensure the MFD is able to:
1) Have patches applied to comply with the original equipment manufacturer's and software vendor's maintenance.
2) Prohibit large group distribution via outbound e-mail.
3) Delete or disable any software applications that are not required or approved for the operation of the MFD.
4) Disable all unneeded management protocols and services (such as DHCP, SMTP, and BOOTP).
5) Replace any default passwords with complex passwords.
6) Disable dial-in diagnostic capabilities.
7) Be remotely managed by only an authorized IT administrator personnel from specific (non-publicized) Internet Protocol (IP) addresses.
8) Be configured to prevent unauthorized IT administrator personnel from altering the global configuration of the MFD.
9) Disable the re-print feature at the discretion of the purchaser.
10) Maintain its configuration state (passwords, service settings, etc.) after a power down or reboot occurs.
11) Lock and prevent unauthorized access to the hard drive.
12) Be isolated on a local area network, utilizing Virtual Local Area Network (VLAN) switches or router controls.
13) Have a static IP address so that if Domain Name System cache is poisoned (corrupted), print files containing sensitive data cannot be redirected, leading to the further compromise of sensitive data.
14) Have a firewall or route rule established in the internal network to block all ingress and egress traffic from the enclave perimeter to the MFD.
B. For MFDs that use print spoolers:
1) Verify the MFD is configured to restrict jobs to only print spoolers and cannot directly accept one or more large print jobs from unauthorized users (to prevent denial of service).
2) Verify the MFD is able to implement IP address restrictions or may be installed behind a firewall, switch or router with an appropriate discretionary access control (DAC) list.
3) Verify the MFD is able to restrict access to unauthorized users and restrict users to managing their own individual jobs.
4) Ensure the MFD is able to have auditing fully enabled. Auditing includes but not limited to find and log the malicious activities such as password change, failed logons, failed accesses to MFD, administrative privilege usage, etc.
5) Ensure the state agency may retain physical custody of the hard drive when repair is required or at end of life.
6) Ensure the MFD is flash upgradeable and is configured to use the most current firmware available.
Changes:
1DODI, NISP date changed

End of Sheet

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