Attachment 2 VM PWS Final.pdf

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Fort Bliss Vehicle Maintenance
Solicitation number
FA800324Q0004
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This document is a Performance Work Statement (PWS) for a federal contract opportunity to provide vehicle maintenance services at Fort Bliss, Texas. The contractor shall provide mechanics to supplement the government's vehicle maintenance workload, including all base-level, mobile, scheduled and unscheduled maintenance, inspections, repairs, and fleet management for a variety of vehicle types. Key requirements include maintaining a mission capable rate above 90%, responding within 90 minutes to disabled vehicles, and complying with all applicable federal, state, and local laws and regulations. The contract has a period of performance starting on 14 August 2024, and the solicitation number is FA8003-24-Q-0004. The government will provide facilities, equipment, tools, and materials, while the contractor is responsible for personnel training and qualifications. The PWS includes several appendices detailing the existing vehicle fleet, incoming vehicles, applicable publications and forms, a work area layout, and historical work order information.

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Contract Number: TBD Solicitation Number: FA8003-24-Q-0004

14 August 2024

PERFORMANCE WORK STATEMENT (PWS)

FOR

COMBAT SUPPORT TRAINING RANGE (CSTR) SUPPORT

Vehicle Maintenance

(Multi-Functional Area contract)

FORT BLISS

Table of Contents

1. DESCRIPTION OF SERVICES

2. VEHICLE MAINTENANCE

3. SERVICES SUMMARY (SS)

3.4. QUALITY CONTROL

3.5. GOVERNMENT FURNISHED FACILITIES

3.6. GOVERNMENT-FURNISHED SERVICES

3.7. GOVERNMENT FURNISHED MATERIALS

4. GENERAL INFORMATION

4.1. CONTRACTOR PERSONNEL

4.2. SECURITY

4.3. FREEDOM OF INFORMATION ACT PROGRAM (FOIA)

4.4. TRAFFIC LAWS

4.5. OPERATING INSTRUCTIONS

4.6. RADIO CONTROL

4.7. OPERATING HOURS

4.8. ENVIRONMENTAL LAWS AND REGULATIONS COMPLIANCE

4.9. GOVERNMENT PERFORMANCE OF SERVICE DURING LABOR STRIKES/NON-

PERFORMANCE

4.10. CONTRACTOR CHANGEOVER

4.11. GOVERNMENT SURVEILLANCE

4.12. SAFETY

5. APPENDICES

5.1. Appendix A: Existing Vehicles

5.2 Appendix B: Incoming Vehicles

1.1. Appendix C: Publications & Forms

1.2. Appendix D: Map/Work Area Layout

1.3. Appendix E, Historical Work Order Information

1. DESCRIPTION OF SERVICES. Contractor shall provide mechanics to supplement current government Vehicle Maintenance (VM) personnel workload (Appendix A). For CSTR vehicles requiring maintenance at Ft. Bliss, upon arrival, the contractors priority will be to maintain those vehicles listed in Appendix B. Work priority will be assigned by vehicle maintenance leadership. The contractor shall provide services dedicated to providing a safe and serviceable vehicle fleet that is critical to the success of the Ft. Bliss training site. The contractor staff shall be fully trained, professional, and customer-service oriented. The contractor shall ensure quality work performance in accordance with all applicable Federal, State, and local laws, regulations, standards, and guidelines. The contractor shall perform to the standards in this contract. The historical quantities of work orders are listed in Appendix E Workload Estimate data. The coordination of workorder prioritization shall be handled directly though the designated Contracting Officer Representative (COR).

2. VEHICLE MAINTENANCE. The contractor shall provide all base level, mobile, scheduled and/or unscheduled maintenance; preventative maintenance inspections/tests;

Time Compliance Technical Orders (TCTO) inspections; one-time inspections; service bulletins; and safety recalls in accordance with this PWS. The contractor shall repair/replace unserviceable parts, assemblies, subassemblies, OEM attachments, and components as required by TO 36-1-191. The contractor shall refinish, fabricate parts, make modifications, repair accessories and auxiliary equipment, body and structural repair, wood bed/racks, glass replacement, and painting and upholstery repair including carpeting, seat belts, and floor mats as required by TO 36-1-191. The contractor shall manage and maintain a safe, serviceable, and reliable fleet of vehicles, and equipment capable of fulfilling all performance requirements. The contractor shall maintain all vehicles maintenance functions in accordance with (IAW) applicable Technical Orders (TOs); Air Force Instructions (AFIs); regulations;

publications; Air Force Occupational Safety, Fire Protection, and Health (AFOSH) Programs; and forms listed in Appendix C. The contractor shall maintain a Mission Capable (MC) rate above 90%. The MC rate will be validated by the COR as the accuracy of the MC rate identified BLADE (Basing & Logistics Analytics Data Environment) and/or DPAS may be subject to additional unaccounted variables. The contractor shall provide vehicle maintenance for all vehicle types listed in Appendix 2.

2.1 The contractor shall accomplish all base-level maintenance, scheduled/unscheduled, concurrent, and special inspections, tests and calibration IAW intervals established in TO 36-1- 191, Technical and Managerial Reference for Motor Vehicle Maintenance. The contractor shall perform scheduled preventive maintenance, concurrent and special inspections, tests, and calibration on or before the date (ref AFI 24-302, para 1.11), miles, hours, kilometers as specified on the scheduled inspection reports and scheduled/annual maintenance checklists.

2.2 The contractor shall provide unscheduled mobile maintenance during normal duty hours, as required, to start or repair vehicles and equipment that are disabled and away from the immediate vicinity of shop area. The contractor shall respond, within 90 minutes to disabled vehicles, equipment, and attachments on the Ft. Bliss range complex during normal duty hours. Vehicles that are disabled must be retrieved by coordination with host Vehicle Operations wrecker services IAW the host/tenant support agreement. This coordination must be provided to Ground Transportation. The contractor shall utilize a service call log, which shall be provided to the COR upon request.

3. SERVICES SUMMARY (SS). The SS outlines the specific service required and promotes continuous improvements in contractor performance. The Government expects the contractor to perform at the acceptable level throughout the life of this contract. The contractor’s performance shall be a significant consideration when exercising contract option years and evaluating recommendations for award of future Government contracts. The SS table is at the end of this section.

3.1. Performance Objectives (POs) consists of required services. Specific POs are listed on the

SS table. The contractor shall be rated acceptable or unacceptable based on the number of defects noted each month for each SS item.

3.2. Acceptable performance is achieved when the contractor does not exceed the number of defects stated in the SS table. Unacceptable performance is exhibited when the contractor exceeds the number of discrepancies per month as stated in the SS table.

3.3. Acceptable and unacceptable performance will be documented. For unacceptable performance, the COR will submit the report to the CO and if, after evaluation, the CO determines it is appropriate, he/she will sign and send the report to the contractor. The contractor must complete, in writing, actions taken to fix problem(s) and return it to the CO. The Government will evaluate the contractor’s response and determine if the contractor’s action to correct and prevent the unacceptable performance from recurring is sufficient.

Performance Objective PWS Para.

Performanc e Threshold

Metric Method of Surveillance

SS-1

Contractor shall maintain a Mission Capable (MC) rate for any assigned work on vehicles and equipment at or above 90%.

2.0

Not to exceed 2 consecutive weeks below 90% MC per month

Exceptional MC rate is 100%.

Very good MC rate 95%

Satisfactory MC rate 90%

Unsatisfactory MC rate < 90%.

100% surveillance inspection

SS-2

Contractor shall provide base level, mobile, scheduled and/or unscheduled maintenance, preventative maintenance inspections/ tests, and TCTOs on all vehicles and equipment to ensure uninterrupted Ft. Bliss contingency training mission execution.

2.0

Not to exceed discrepancies per month in accordance with TO 36-1- 191.

Exceptional rating equals 0 discrepancies

Very good rating equals 1-2 discrepancies.

Satisfactory rating equals 3 discrepancies.

Unsatisfactory equals >3 discrepancies

100% surveillance inspection

SS-3

Contractor shall respond within 90 minutes to disabled vehicles, equipment, and attachments on Ft.

Bliss.

2.2

Contractor does not respond within 90 minutes no more than 1 time per month

Satisfactory rating will be less than or equal to 90 minute response no more than 1 time per month.

Unsatisfactory rating will be a response greater than 90 minute response >1 time per month.

100% surveillance inspection

3.4. QUALITY CONTROL. Contractor shall provide and maintain a complete quality control program to ensure vehicle maintenance, vehicle operation, and vehicle fleet management services are performed in accordance with the established performance objectives and performance thresholds addressed in the SS. The contractor shall establish and maintain a complete quality control plan (QCP) to ensure the requirements of the contract are provided as specified. The plan shall include: the role and authority of Primary Quality Control Personnel; methods to be used for identifying and preventing defective services before performance becomes unacceptable; and procedures used to prevent defective services from reoccurring, including what corrective actions will be taken.

3.4.1. PERFORMANCE EVALUATION MEETINGS. The contractor and the CM may be required to meet with the CO, contract administrator, FC/FD, COR, and other Government personnel as deemed necessary. The contractor may request a meeting with the CO when the Contractor believes such a meeting is necessary. If the CO or contract administrator deems necessary, written minutes of any such meetings shall be recorded in the contract file and signed by the CO and contract administrator. If the contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.

3.4.2. QUALTY ASSURANCE. The Government will evaluate the contractor’s compliance with this contract. COR(s) will record all surveillance observations and will maintain a file of all inspection results. Successive months of unsatisfactory performance for any performance objective (PO) item shall result in appropriate action(s) as determined by the CO. When an observation indicates defective performance, the COR will initiate and provide the contracting officer (CO) a corrective action report (CAR) for issuance to the contractor. The contractor shall respond to the CAR IAW instructions provided and return it to the CO as soon as possible but no later than 10 calendar days of receipt.

3.4.3. CUSTOMER COMPLAINT INSPECTION PROCEDURES. Any squadron member that receives unacceptable services, either incomplete and/or not performed, should immediately contact the COR. The COR will complete the Customer Complaint Form (CCF). If the COR determines the complaint is invalid, the COR will document the CCF and notify the customer. If COR determines the complaint is valid, the COR will provide the CCF to the CM for action. The CM will be given 2 hours after notification to correct the unacceptable performance unless additional time is granted by the COR. If the CM disagrees with the complaint after investigation and challenges the validity of the compliant, the CM will notify the COR, and a copy of the CCF will be given to the CO. The CO will make the final determination as to the validity of the complaint. The CM shall return the properly completed CCF annotating actions taken, to the COR, who will file the

CCF.

3.4.4. PRE-PERFORMANCE CONFERENCE. Offerors/bidders are hereby advised that if they are awarded a contract as a result of this solicitation, they shall be required to appear at the pre-performance conference at a date and time to be determined by the Contracting Officer prior to any work on Ft Bliss, Texas.

Contractor shall provide key points of contact.

3.5. GOVERNMENT FURNISHED FACILITIES. The government will provide office and workspace in BLDG 2661 and 2667 (Approximately 18,028 SF).

3.5.1. No alterations to the office space shall be made without the specific written permission base level approval from the COR. In case of alterations necessary for compliance with OSHA, such permission shall not be reasonably withheld. The contractor shall return the office space to the government in the same condition as received, except for fair wear and tear and approved modifications.

3.5.2. Smoking in Facilities. Contractors are advised that the Commander has placed restrictions on the smoking of tobacco products in facilities. DAFI 40-102, Tobacco Use in the Air Force, outline the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as government personnel. Smoking is permitted only in designated smoking areas.

3.5.3. DUTY LOCATION CLEANING. The contractor shall be responsible for the orderliness and cleanliness of all areas, along with Government employees, to include: shop areas, bathrooms, offices, storage, maintenance of equipment, etc.

These spaces shall be clean and neat, free from fire hazards, unsanitary conditions, and safety hazards.

3.5.4. EQUIPMENT. The Government will provide the contractor vehicles, equipment and tools, hereafter referred to as equipment. GFE shall be managed IAW AFI 24- 302.The procedures specified are in addition to those required by the Government property clause of this contract. The contractor shall submit requests for additional or replacement of Government- furnished Equipment Authorization Inventory Data (EAID) equipment to the COR if required for the performance of the contract.

Vehicles shall be provided to the contractor “For Official Use Only” to perform vehicle maintenance duties outside of the duty location or in the field when required.

3.5.5. EQUIPMENT ACCOUNTABILITY. By completion or extension of the contract, a joint inventory of equipment shall be conducted by the contractor and a Government representative. The contractor shall be liable for loss or damage to GFE beyond fair wear and tear IAW the clause 52.245-1 Alt 1, “Government Property.” Compensation shall be affected either by reduced amounts owed to the contractor or by direct payment by the contractor, the method to be determined by the CO. In the case of damaged property, the amount of compensation due the Government by the contractor shall be the actual cost of repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the contractor's liability shall be the depreciated replacement value of the item to be determined by the CO.

3.5.6. TEST MEASUREMENT AND DIAGNOSTIC EQUIPMENT SUPPORT.

The Government will provide calibration/maintenance for GFE only IAW existing Precision Measurement Equipment Laboratory (PMEL) support procedures, i.e., thermometers, vacuum and pressure gauges, pressure relief valves, precision scales, differential pressure gauges, hydrometers, torque wrenches, and meters.

3.5.7. INFORMATION TECHNOLOGY EQUIPMENT (ITE). The Government will provide ITE as listed in TE 6. The COR is the designated custodian for the equipment. The contractor shall not use Government-furnished ITE or services for non-contract related purposes.

3.6. GOVERNMENT-FURNISHED SERVICES.

3.6.1. UTILITIES. The Government will furnish utilities related to services that are required for the operation of the facilities provided. These utilities include gas, electricity, water, sewage, and heating fuels. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

3.6.2. POSTAL/INSTALLATION DISTRIBUTION. Official

Government/contractor mail that is addressed to or from a Government agency and generated as a result of performance under this PWS will be handled via the Official Mail Center (OMC) at Government expense. Number and place of pickup/delivery points will be determined per organizational structure. OMC shall have authority to determine all pickup/delivery points. Non-Government mail to or from the contractor must be handled through a non-DoD post office.

3.6.3. TELEPHONE. The Government will provide base, local, and long-distance commercial telephone service. The contractor shall use Government provided telephone services for official Government business only.

3.6.4. REFUSE COLLECTION. The Government will provide refuse collection and disposal services. The contractor shall follow guidelines established by the base regarding proper use of dumpsters. The contractor shall not dump prohibited items in dumpsters to include, but not limited to: paint, petroleum, oil filters, hydraulic filters, hazardous waste, tires, batteries, and liquids. The contractor shall comply with all Ft. Bliss base-recycling programs.

3.6.5. INSECT AND RODENT CONTROL. The Government will furnish insect and rodent control for contractor-utilized Government provided facilities.

3.6.6. EMERGENCY MEDICAL SERVICES. The government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

3.6.7. MATERIAL MOVEMENTS. The Government (AFSFC/Det 3) will coordinate transportation requirements necessary to affect material movement. The contractor will coordinate requirements in advance and provide necessary funds.

3.7. GOVERNMENT FURNISHED MATERIALS.

3.7.1. The Government will provide all fuel necessary to perform all work listed herein.

The contractor shall comply with applicable energy consumption goals.

3.7.2. Tools required for vehicle maintenance will be provided by the Government, in the specified location. The contractor shall replace lost, stolen, or abused tools as the need arises. Normal wear and tear replacement shall be at Government expense except for items listed on.

3.7.3. Removal of equipment, supplies, and materials from government facilities. Upon completion of the contract, all contractor equipment, supplies, and materials shall be removed. All Government Furnished Equipment (GFE) shall remain in its designated area, or disposed of as directed by the COR. All parts, materials, and supplies invoiced to the Government will remain the property of the Government and shall remain in its designated area. A final inventory and evaluation of GFE shall be made prior to payment of final invoice. Facilities being vacated by the outgoing contractor shall be in the same condition as received; fair wear and tear and approved modifications excepted.

4. GENERAL INFORMATION.

4.1. CONTRACTOR PERSONNEL.

4.1.1. CONTRACT MANAGER. The contractor shall provide a contract manager (CM) who shall be responsible for the performance of the work. The name of this person and an alternate or alternates, who shall act for the contractor when the primary manager is absent, shall be designated in writing to the COR and CO prior to the contract start date. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract. The CM or alternate shall be available during normal duty hours within 1 hour of notification to meet with the COR and CO or CA to discuss a problem area. The contractor shall exercise management and operational control and retain full responsibility for performance of assigned functions. The Government will not exercise any supervision or control over the contractor employees performing services under this contract. Such employees shall be accountable not to the Government but solely to the contractor, who, in turn, is responsible to the Government.

4.1.2. CONTRACTOR EMPLOYEES. Contractor personnel shall conduct daily operations involving customers in a professional/courteous manner and present a clean, neat appearance and be easily recognized as contractor personnel. Proper maintenance attire is required and will not possess rips or holes. Personnel shall be in uniform NLT 60 days following contract start date and NLT 30 days for newly hired employees.

4.1.3. SPECIAL QUALIFICATIONS. Contractor technicians shall be currently Automotive Service Excellence (ASE) certified in medium/heavy duty truck specialty or possess 3 years’ experience in medium/heavy duty vehicle maintenance.

Minimum of 1 Class A Commercial Driver’s License is needed to haul equipment/attachments when needed for maintenance purposes.

4.1.4. EMPLOYEE TRAINING.

4.1.4.1. FORMAL TRAINING. In the event that Air Force mandated formal training is required for contracted personnel, Air Education and Training Command (AETC) will provide it. The Government will fund actual training costs, per diem, and travel IAW Joint Travel Regulations (JTR). Pending COR approval, the Government may fund contractor requested additional formal training pending funding and class availability.

4.1.4.2. The Government will provide training to supply customers and the incoming contractor's designated trainer during the transition period. After transfer of accountability, the contractor shall be responsible for all training identified in the PWS.

4.1.4.3. ADDITIONAL TRAINING. Contractor employees may attend or be required to attend other training courses and seminars requiring Temporary Duty (TDY) during the life of this contract that would be of benefit to the Government. The COR shall notify the contractor of additional training requirements. There shall be no charge for these additional formal or informal training courses. The Government will fund actual training cost, per diem, and travel at Government rates IAW JTR.

4.1.4.4. To ensure that contractor employees retain suitable and adequate qualifications, key personnel shall be afforded training as identified above for such things as seminars, workshops, and/or educational courses. The contractor shall be prepared to allow training annually to those persons requiring such training, in addition to those specified in the PWS.

4.1.4.5. The contractor shall provide additional internal training as required resulting from changes and amendments to publications and by inspection, audit, and COR surveillance reports.

4.1.4.6. The contractor shall obtain and use AF furnished training materials and develop local training material to satisfy local training requirements.

4.1.4.7. The contractor shall document training conducted utilizing AF Form 2426, Training Request and Completion Notification, or any alternate means of notification and/or record of attendance and provide notification of class completion to supported organizations and applicable activities.

4.1.5. DRIVER’S LICENSE. Personnel operating motor vehicles must possess a valid state driver’s license for the type of vehicle/equipment that shall be operated prior to operating. All contractor employees operating Government vehicles must maintain a current commercial driver’s license for the type of vehicle being operated.

Hazardous material endorsement shall be required by drivers to operate vehicles carrying hazardous material on and off base. Government vehicles shall not be utilized by contractor personnel to acquire commercial drivers’ license or for any type of training. This licensing requirement is the responsibility of the contractor and shall be done at no cost to the Government.

4.2. SECURITY.

4.2.1. SUITABILITY INVESTIGATIONS. Personnel working in a government facility

6 months or longer or at any time requiring access to the Local Area Network will require a National Agency Check with Written Inquiry (NACI) clearance. An open NACI investigation, at a minimum, is required before access to government furnished workstations that have access to Air Force e-mail systems can be granted.

A Network Waiver may be granted by the Unit Commander after Local Files Check is completed. The contractor shall comply with AFI 33- 119, Air Force Messaging.

These investigations will be submitted by the Government at no additional cost to the contractor.

4.2.2. PASS AND IDENTIFICATION ITEMS. When registering for an online pass, you must enter the information “exactly” as it is on your government-issued identification. Entering information that is not consistent with information on your government-issued identification, i.e., expiration date or name variations will result in your pass being denied. You will be directed to go to one of the Visitor Control Centers (VCCs) located at either Buffalo Soldier Gate or Chaffee Gate. Denied pass applications must be resolved at a VCC. Contractors not authorized to receive a DoD CAC must obtain a Fort Bliss Automated Installation Entry (AIE) access pass or Fort Bliss AIE access badge. Contractors having a need to obtain access longer than 24 hours will have a contracting officer who will provide the contractual agreement with a cover memorandum signed by a verifying officer vouching for the need to possess a Fort Bliss AIE access badge. The expiration date of the badge will be the end date of the contract or visit, not to exceed 1 year from the date of issue.

The contractor shall ensure the following pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles:

4.2.2.1. DBIDS, Defense Biometrics Identification System - Contractor Identification Card. Process a DBIDS Application to obtain a DBIDS contractor ID card (If no network access is required). A DBIDS contractor ID card is required for performance on the installation in a contractor capacity, regardless of alternate base access forms of identification (ex: retired military

ID).

4.2.2.2. DoD Common Access Card (CAC). A CAC (contractor) ID card is required for performance on the installation in a contractor capacity, regardless of alternate base access forms of identification (ex: retired military ID). The contractor shall comply with all requirements and procedures IAW AFFAR 5353.242-9000, Contractor Access to Air Force/Army Installations. All documentation shall be submitted at the pre-performance conference.

4.2.3. RETRIEVING IDENTIFICATION MEDIA. The contractor shall retrieve all identification media from employees who depart for any reason before the contract expires; e.g., terminated for cause or retirement and submit them to the COR.

4.2.4. LISTING OF EMPLOYEES. The contractor shall maintain a current listing of employees. The list shall include employee's name and level of security clearance or base access (to include if escort privileges are authorized) on company letterhead.

The list shall identify any mission essential personnel, be validated and signed by the company facility security officer (FSO) and provided to the COR (and Unit Security Manager) prior to the contract start date. Updated listings shall be provided when an employee's status or information changes. The USM copy must have SSNs to ensure validity and processing of security investigations.

4.2.5. PHYSICAL SECURITY. The contractor shall safeguard all Government property including controlled forms, provided for contractor use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

4.2.5.1. COMPUTER SECURITY REQUIREMENTS. In accordance with DoD

5200.01 V1- 4 and DAFI 16-1404, the contractor shall comply with DAFI 33- 115 V2, Licensing Network Users and Certifying Network Professional, DAFMAN 33-282, Access to Information Systems, and DAFI 33-200, Information Assurance Management as they apply to required security clearances and training requirements prior to being granted access to systems.

4.2.5.2. DoD IA training is located on Advanced Distributed Learning System (ADLS) accessible via the AF Portal. A publicly accessible version of the DoD IA training is located on the Information Assurance Support Environment (IASE) website (http://iase.disa.mil/eta/ProductDownload/awareness_download.html).

4.2.5.3. ANTI-TERRORISM/FORCE PROTECTION. Contractor personnel, including subcontractors, must comply with and participate in the installation AT/FP Program, specifically including the conduct of Random Antiterrorism Measures (RAM).

4.2.6. KEY CONTROL. The contractor shall establish and implement key control procedures in the Quality Control Plan (QCP) to ensure keys issued to the contractor http://iase.disa.mil/eta/ProductDownload/awareness_download.html) by the Government are properly safeguarded and not used by unauthorized personnel. The contractor shall not duplicate keys issued by the Government.

4.2.6.1. LOST KEYS. Lost keys shall be reported immediately to the site key custodian. The Government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying, or lock replacement shall be deducted from the monthly payment due to the contractor.

4.3. FREEDOM OF INFORMATION ACT PROGRAM (FOIA). The contractor shall comply with DoD Regulation 5400.7/Air Force Supplement, DAFMAN 33-302, DoD Freedom of Information Act Program, DAFI 33-332, Air Force Privacy Program and DoD Manual 5200.01-V4 requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.3.1. PRIVACY ACT PROGRAM (PA). The contractor shall comply with DoD 5400.11-R, The Privacy Act Program requirements and DAFI 33-332, Air Force Privacy Program. The regulation sets mandatory guidelines for collecting, safeguarding, maintaining, using, accessing, amending and disseminating personal information kept in systems of records to comply with the Privacy Act, Title 5, United States Code (U.S.C.), Section 552a.

4.3.2. RECORDS MANAGEMENT. Records management at the functional level is life-cycle management (creation, maintenance, storage, use, and disposition) of information as a government record, regardless of media. All data created for Government use and delivered to, or fall under the legal control of the government, are federal records and shall be managed in accordance with DoD and AF directives. These records include information for official use only or information subject to the Privacy Act of 1974. DAFMAN 33-363, Management of Records, gives details on records management. DAFI 33-364, Records Disposition, provides procedures and responsibilities for contractor’s records. Air Force WEB-RIMS RDS located at https://webrims.amc.af.mil/rds/index.cfm provides records disposition guidance.

4.4. TRAFFIC LAWS. The contractor and its employees shall comply with base traffic regulations.

4.5. OPERATING INSTRUCTIONS. The contractor shall adhere to the Air Force activity Operating Instructions (OIs) for internal circulation control, protection of resources and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations.

4.6. RADIO CONTROL. The contractor shall ensure contractor employees are trained on proper radio discipline when radio use is required.

https://webrims.amc.af.mil/rds/index.cfm

4.7. OPERATING HOURS. The contractor shall perform the services required under this contract during the following hours. Vehicle Maintenance normal hours of operation shall be continuously from 0700 to 1600 hours MST daily, Monday through Friday, except for federal holidays, totaling 40-hour work week with the possibility to flex those hours should the need occur based on mission requirements. Mechanic(s) shall be available for mobile maintenance coverage as required by this PWS for all training weeks. There may be mission situations that require the contractor to work other than normal hours (e.g. military exercises, contingency operations, and weather emergencies).

Vehicle maintenance leadership will notify contractors for any base closures or delays.

Note: Vehicle maintenance contract personnel shall not use Government furnished facilities for personal use.

4.7.1. FEDERAL HOLIDAYS. The following is a list of federal holidays observed by this installation:

4.7.1.1. New Year's Day, January 1st or the Friday preceding or Monday following.

Martin Luther King Day, 3rd Monday in January.

Presidents Day, 3rd Monday in February.

Memorial Day, last Monday in May.

Juneteenth National Independence Day – 19 June.

Independence Day, July 4th or the Friday preceding or Monday following.

Labor Day, first Monday in September.

Columbus Day, 2nd Monday in October.

Veterans Day, November 11 or the Friday preceding or Monday following.

Thanksgiving Day, 4th Thursday in November.

Christmas Day, December 25 or the Friday preceding or Monday following

On occasion, services may be required for support outside the normal duty hours described above. Upon notification and approval by the CO, the contractor shall provide services to support weekend/holiday training schedule, if the Government deems necessary. Contractor will receive a minimum of 1 weeks’ notice.

4.8. ENVIRONMENTAL LAWS AND REGULATIONS COMPLIANCE. The

contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws and permits, and DoD, AF, Army, and Ft. Bliss environmental regulations, policies, and guidance. The contractor shall establish policies and procedures to protect the health and safety of personnel using, or working on, properties under the jurisdiction of Ft. Bliss and minimize or eliminate risks of environmental pollution. Contractor facilities and operations are subject to environmental compliance inspections without notice.

4.8.1. ENVIRONMENTAL SPILL PROCEDURES. The Contractor will be briefed on Ft. Bliss Army Post spill response procedures. The Contractor is responsible to report (within 24 hours) and promptly cleanup all spills in a manner consistent with current environmental regulations, in the event that it is necessary to utilize government material, equipment or personnel to clean up a Contractor caused spill, the Contractor shall be required to reimburse the government for all associated costs. The Contractor will be briefed on Ft. Bliss Army Post Hazardous Material /

Waste Management Plan at the pre-performance conference. HAZMAT will be reported to the appropriate personnel, agency, or department immediately and follow the established or given protocol given by the responder.

4.8.2. HAZARDOUS WASTE/MATERIAL MANAGEMENT. The contractor shall manage the collection and disposal of hazardous waste the contractor generates on Ft. Bliss properties in accordance with applicable federal, state, and local laws and the Ft. Bliss Hazardous Waste Management Plan. The contractor shall be responsible for the proper disposal in accordance with 40 CFR 261-279. The contractor shall provide training to its employees in accordance with 40 CFR 265.16, in the proper management of hazardous waste and special wastes. It is anticipated that the contractor will generate used oils, cleaning solvents, and spent aerosol cans, and various hazardous items. The contractor shall provide the Government with a copy of its actions plan on how hazardous wastes and materials will be managed and how training will be provided to its employees. Hazardous waste and used oil storage will be provided. These areas will be inspected without notice. Deficiencies identified will be corrected within 24 hours after being notified.

4.8.3. ENVIRONMENTAL POLLUTION PREVENTION. The contractor shall perform all work so as to minimize environmental pollution or degradation of the environment of natural/cultural resources. When refueling equipment or performing maintenance on equipment, the contractor shall ensure operations are conducted on an impervious surface (e.g., concrete pad) to prevent soil contamination in the event of a spill. Any storage tank placed on site shall comply with any federal, state, and local regulations. Open burning and burial of material on base properties is prohibited.

4.8.4. ENVIRONMENTAL, SAFETY, OCCUPATIONAL HEALTH COMPLIANCE

ASSESSMENT AND MANAGEMENT PROGRAM (ESOHCAMP). Government ECAMP evaluations are performed every year by an internal team (base personnel) and every 3 years as part of the Unit Effectiveness Inspection (UEI). All organizations compliance with federal, state, local, and AF environmental regulations and laws are evaluated. The contractor shall support the ECAMP process.

4.8.5. NATURAL AND CULTURAL RESOURCES. The contractor shall comply with base natural and cultural resource policies and procedures.

4.8.6. GOVERNMENT-OWNED SALVAGEABLE GOODS. Precious metals shall be turned into the appropriate base agency. Additionally, all metal-type waste, i.e., steel, iron, etc., shall be recycled and/or disposed IAW base policies.

4.8.7. ENVIRONMENTAL INSPECTIONS. Hazardous waste and used oil accumulation and satellite collection points shall require regular inspection by point managers as defined in the base Hazardous Waste Management Plan. Contractor shall be responsible for initiating corrective action for any discrepancies within 24 hours of identification. Additionally, the base Environmental Flight may also inspect any accumulation point (AP) of a facility at any time. Environmental Flight representatives have the authority to initiate shutdown of operations if discrepancies could lead to environmental violations.

4.8.8. ENVIRONMENTAL VIOLATIONS AND FINES. The contractor shall reimburse the Government for any remediation undertaken to clean up releases by the contractor and for any civil or criminal fines or penalties for any environmental infraction caused by the contractor.

4.9. GOVERNMENT PERFORMANCE OF SERVICE DURING LABOR

STRIKES/NON-PERFORMANCE. Due to the critical importance of this service contract, the Government reserves the right to take over performance of this contract in the event of a labor strike or period of non-performance, (i.e., bankruptcy, default) by the contractor's employees. In such event, the services shall be performed exclusively by AF employees and not a mix of AF and non-striking contractor employees. At the direction of the CO, the contractor agrees to remove its non-striking work force from the performance site and not to interfere in any way with Government performance. The contractor further agrees, under such circumstances, to permit the Government to use any essential contractor-furnished property. The Government will equitably compensate the contractor for the use of such property.

4.10. CONTRACTOR CHANGEOVER. This is a new contract and there is no incumbent.

4.11. GOVERNMENT SURVEILLANCE. The COR will be responsible for surveillance of the contractor's performance under this contract. In addition to the COR, other Government personnel, such as USAF/AFMC Inspector General or staff assistance agencies shall be permitted to observe service operations to ensure that the contract and standards are met. All areas of this contract shall be subject to Government surveillance

IAW DAFI 63-124.

4.11.1. All observations of incomplete or defective performance, or safety and health standards violations shall be recorded by the COR using the corrective action report (CAR) form. Written notices issued by the CO shall require the contractor to reply, in writing, to the CO as soon as possible but no later than 10 calendar days after receipt, explaining reasons for the existing conditions, the corrective action, and procedures taken to prevent recurrence.

4.12. SAFETY. The contractor shall comply with all federal Occupational Safety and Health Act (OSHA) requirements and standards as published in the 29 Code of Federal Regulations (CFR). Additionally, the contractor shall comply with Air Force Occupational Safety and Health (AFOSH) standards, along with installation safety and health requirements. Authorized Government personnel may issue an order to the contractor or employees to stop any identified unsafe practices until all violations are corrected. No part of the time lost during this period shall be allowed to be the subject of a claim by the contractor for time and money compensation. Contractor shall not be excused from unsatisfactory performance that may result from unsafe practices. The contractor shall provide training and enforce the use of required personal protective equipment (hearing protection, respirators, steel toed footwear, and safety glasses) and report to the COR any malfunctioning equipment requiring evaluations other than the annual surveys.

5. APPENDICES.

Appendix A, Existing Vehicles Appendix B, Incoming Vehicles Appendix C, Publications/Forms Appendix D, Map/Work Area Layout Appendix E, Historical Work Order Information

5.1. Appendix A: Existing Vehicles.

Existing Vehicles Quantity

10K Forklift 1

15 Passenger Van 4

20T 25 FT Trailer 1

20T 38FT Trailer 1

25T 45FT Trailer 1

44 Passenger Bus 27

6K Forklift 4

6X4 Semi-Truck 1

8 Passenger Van 1

AM GENERAL HMMWV 35

AM GENERAL HMMWV UP-ARMORED 52

Ambulance 6

Box Truck 4x2 7

Fuel Trailer 600 Gal 3

JLTV HEAVY GUNS CARRIER 5

Light/Medium Pickup Truck 45

Light/Medium Stakebed Truck 15

Light/Medium SUV 3

Light/Medium Tactical Vehicle 9

M-SERIES 20T Cargo/passenger truck 8

M-SERIES Trailer 5

M-SERIES Water Trailer 7

TLR CGO 1 1-2T M105 1

Water Trailer 400-500 GAL 4

5.2 Appendix B: Incoming Vehicles.

Quantity Vehicle Description Expected Delivery Date (EDD) 2 Grader ± 1 Dozer (D-7) 4 Loader (4-CY)* 1 Tractor (10-Ton) 1 Trailer (50/60 Ton - Lowboy) 3 Vacuum Sweeper 2 Tractor Mounted Sweeper 1 F/L 6K Warehouse 3 Material Trailer - 38'/20-Ton 4 Telehandler (F/L 10K Ext. Boom) 3 Dump truck (10-Ton)* 2 Wheeled Excavator with Attachments* 1 Vibratory Roller 1 Pneumatic Roller 2 Water Truck (1500 gal) 5 Compact Track Loader (CTL) with attachments*

2 Attachment Trailer - 38'/20-Ton 2 Volumetric Mixer 4 2,000 Gallon Water Trailer 2 Asphalt Recycler

1.1. Appendix C: Publications & Forms.

PUBLICATIONS AND FORMS

The publications applicable to this PWS are listed below. Changes (including, revisions, supplements, and amendments) to listed publications from any organizational level may be issued during the life of this contract. The contractor shall immediately implement those changes in publications that result in a decrease or no change in the contract price. Prior to implementing any such change that will affect contract price, the contractor shall submit to the CO a price proposal and obtain the prior approval of the CO. The price proposal shall be submitted within 30 calendar days from the date the contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Failure of the contractor to submit a price proposal within the 30 calendar days from the date of receipt of any change shall entitle the Government to performance in accordance with such change at no increase in contract price. The publications can be obtained electronically by accessing the following web site: http://www.e-publishing.af.mil/

1. INSTRUCTIONS, REGULATIONS, MANUALS, AND OTHER DIRECTIVES. The following instructions, regulations, manuals, and other directives, as supplemented, are applicable to the requirements set forth in this contract. The most current referenced directives and supplements thereto are to be utilized in the pricing of the contract. If additional publications are applicable or noted in the PWS, which are not listed below, they should be considered in the pricing.

2. AIR FORCE PUBLICATIONS

AFI 10-2501 Air Force Emergency Management (EM) Program Planning and Operations DAFI 16-1404 Air Force Information Security Program DAFI 21-103 ` Equipment Inventory, Status and Utilization Reporting DAFI 23-201 Fuels Management AFI 23-502 Recoverable and Waste Petroleum Products AFI 24-101 Passenger Movement AFI 24-301 Ground Transportation AFI 24-302 Vehicle Management AFI 24-306 Operation of Air Force Government Motor Vehicles AFI 25-201 Support Agreement Procedures AFI 31-501 Personnel Security Management Program AFI 31-601 Industrial Security Program Management DAFMAN 16-1405 Dept of the AF Personnel Security program DAFI 33-200 Information Assurance Management DAFMAN 32-1024 Standard Facility Requirements AFI 32-2001 Fire & Emergency Services Program AFI 32-7001 Environmental Management AFI 33-115V2 Licensing network Users and Certifying Network Professionals AFI 33-119 Air Force Messaging AFI 33-200 Information Assurance Management AFI 33-332 Air Force Privacy Program AFI 33-364 Records Disposition - Procedures and Responsibilities DAFI 40-102 Tobacco Use in the Air Force DAFI 48-117 Public Facility Sanitation AFI 91-202 The US Air Force Mishap Prevention Program DAFMAN 91-203 Air Force Occupational Safety, Fire & Health Standards DAFI 91-204 Safety Investigating and Reports DAFI 91-207 The US Air Force Traffic Safety Program AFMAN 33-152 User Responsibilities and Guidance for Information Systems AFMAN 33-153 Information Technology Asset Management DAFMAN 33-282 Access to Information Systems AFMAN 33-363 Management of Records AFMAN 91-201 Explosive Safety Standards AFPAM 91-210 Contract Safety AFPD 23-1 Materiel Management AFPD 24-2 Preparation and Movement of Air Force Materiel AFPD 24-3 Management, and Use of Transportation Vehicles AFPD 32-10 Installations and Facilities AFPD 33-3 Information Management AFPD 91-2 Safety Programs AFPD 91-3 Occupational Safety and Health

3. AIR FORCE FORMS

AF 75 Visitor/Vehicle Pass AF 813 Request for Environmental Impact Analysis AF 1800 Operator’s Inspection Guide and Trouble Report AF 1823 Vehicle and Equipment Work Order AF 1827 Minor Maintenance Work Order

AF 1829 Refueling Equipment Inspection Record AF 1830 Refueling Equipment Hose Installation and Hydrostatic Test Data Card AF 2293 USAF Motor Vehicle Operator Identification Card AF 2426 Training Request and Completion Notification AF 4355 Vehicle Incoming Inspection AFTO 91 Limited Technical Inspection—Motor Vehicles AFTO 781A Maintenance Discrepancy and Work Document

4. DEPARTMENT OF DEFENSE

DoD 4500.36M Acquisition, Management, and Use of DoD Non-Tactical Vehicles DoD 5200.01 V1-4 DoD Information Security Program: Controlled Unclassified Information (CUI) DoD 5400.7-R DoD Freedom of Information Act Program DoD 5400.11-R Department of Defense Privacy Program DoD 6055.04 DoD Motor Vehicle & Traffic Safety

5. AIR FORCE OCCUPATIONAL

AFOSHSTD 48-20 Occupational Noise and Hearing Conversation Program AFOSHSTD 48-137 Respiratory Protection Program

6. TECHNICAL ORDERS (TO). All TOs are MANDATORY compliance.

0-1-01 Numerical Index, Alphabetical Index, Cross-Reference Table 0-1-02 Technical Orders Index 0-1-34 Shop Machinery and Shop Support Equipment 0-1-36 Vehicles, Construction and Material Handling and Component Technical Order 0-1-38 Non-Aeronautical Engines and Component Technical Order 00-5-1 AF Technical Order System 00-5-2 Technical Order Distribution and Requisition System 00-35D-54 Material Deficiency Reporting and Investigation System 36-1-27 USAF Vehicles, Materials Handling, and Construction Equipment 36-1-121 Standardization of Lunettes and Pintles (towing attachments) 36-1-191 Technical and Managerial Reference for Motor Vehicle Maintenance 36A-1-6 Installation of Safety Belts in Air Force Vehicles 36A-1-1301 Vehicle Management Index File 36Y4-1-171 Vehicle and Powered Ground Equipment Storage Batteries 36Y31-1-1 Removal of Rust and Sediment from Fuel and Oil Servicing Truck and Trailer Tanks, and Application of Coating, Interior, Fuel and Water Resistant 37A-1-101 Fuel, Water and Lubricant Dispensing Equipment 38-1-23 Exhaust Spark Arrestor and Exhaust Purifiers (Catalytic Mufflers) on Non-Aircraft Engines 42B-1-23 Management of Recoverable and Waste Liquid Petroleum Products https://etims.cce.af.mil/ETIMS/index eTOs are distributed with a media suffix code added to the end of the TO number. While this suffix code is displayed by the ETIMS catalog and used in the ordering process, it does NOT appear on the title page of the TO itself. The media suffix code for ETIMS eTOs is -WA-I (e.g. TO 00-5-1-WA-I), for non- ETIMS distributed eTOs the suffix is -WA-2.

https://etims.cce.af.mil/ETIMS/index

1.2. Appendix D: Map/Work Area Layout.

1.3. Appendix E, Historical Work Order Information:

Dates Open Closed Delta Jul-22 33 10 -23 Aug-22 16 31 15 Sep-22 24 21 -3 Oct-22 13 0 -13 Nov-22 9 20 11 Dec-22 45 63 18

Jan-23 10 11 1 Feb-23 7 12 5 Mar-23 57 43 -14 Apr-23 43 37 -6 May-23 51 55 4 Jun-23 28 33 5 Jul-23 8 12 4 Aug-23 26 18 -8 Sep-23 22 19 -3 Oct-23 17 14 -3 Nov-23 30 32 2 Dec-23 78 27 -51

Jan-24 18 17 -1 Feb-24 14 15 1 Mar-24 20 21 1 Apr-24 18 14 -4 May-24 37 27 -10 -72

1.1. Appendix C: Publications & Forms.

File details come from the government source that posted it. Updated .