Attachment 2_Statement of Work_1232SA26Q0592.pdf
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- Solicitation number
- 1232SA26Q0592
About this file
This is a Statement of Work for a service contract for maintenance, repair, and rebuild of the Sciclone G3 NGSx instrument used for RNA and DNA sequencing projects at the US Dairy Forage Research Center. The contract will be a one-year base term with four option years. The service provider must be factory trained and certified by Revvity Health Sciences with at least eight years of documented experience in successful service, repair, and rebuild work specific to the Sciclone G3 NGSx system, evidenced through completed contracts.
The contractor's scope includes providing unlimited repair and rebuild services using patented parts and proprietary software, annual preventative maintenance, direct remote/phone support by certified engineers, and continued support for proprietary custom-designed workflows. All service work must be performed without government supervision and ensure the instrument operates at original factory-level performance. Key deliverables encompassing certified parts, labor, and travel costs are the responsibility of the contractor. The place of performance is 1925 Linden Drive, Madison, Wisconsin, with facility access Monday through Friday, 8:00 AM to 4:00 PM. The government retains ownership of all log data generated by the instrument and prohibits distribution without government permission. No security requirements or special contractual vehicles are specified in this SOW.
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Statement of Work (SOW) Project: Purchase of a service contract that provides maintenance, repair and rebuild of the Sciclone G3 NGSx system
GENERAL INFORMATION
1.0 Background:
Several research programs at the US Dairy Forage Research Center are presently performing RNA and DNA sequencing projects. In the past five years, we have exclusively used the Sciclone G3 NGSx instrument to meet the needs of preparing sequencing libraries and related clean up from a large quantity of samples collected from a wide range of tissue types.
To avoid malfunction of this instrument, we rely on a service contract provider who has the required experience, and exclusive access to patented parts to provide timely repair and rebuild, implementation and training of all the workflows currently installed on instrument.
2.0 Objectives:
Provide 1 Base year service contract with 4 option years and technical support that covers maintenance, repair and rebuild of the Sciclone G3 NGSx instrument using patented parts and proprietary software
Service provider consists of certified engineers to provide service support for the design, validation and implementation of existing and on-going custom-designed workflows using patented parts and proprietary software
3.0 Scope: A service contract that provides preventative maintenance, unlimited service repair and rebuild using patented parts and proprietary software to maintain smooth operation of Sciclone G3 NGSx.
4.0 Technical Requirements/Tasks:
The service contract should include the following:
a. Provides unlimited repair and rebuild service, using patented parts and software by Revvity Health Sciences to ensure smooth operation of the instrument
b. Provides annual preventative maintenance to ensure the smooth operation of the instrument
c. Provides direct remote/phone support by certified engineers
d. Contract provider consists of Revvity factory trained/certified engineers
e. Provide continued service support for proprietary custom-designed workflows
f. Demonstrated successful service, repair and rebuild experience specific to the Sciclone G3 NGSx for at least 8 years evidenced by successfully completed Contracts
g. The service contract should include option years.
5.0 Deliverables or Delivery Schedule
The contractor performs the needed repair, rebuild and annual maintenance of the instrument using proprietary parts and software without government supervision. The repair service will ensure the instrument operates at the original, factory level of performance.
6.0 Government Furnished: Government will receive and review the service work provided by the contractor. The facility is located at 1925 Linden Dr.
Madison, WI. It is open Monday-Friday, from 8-4PM.
7.0 Deliverables / Schedule:
Key Deliverables:
1. The contractor provides annual maintenance, unlimited repair and rebuild of the said instrument, covering the cost of certified parts, labor and travel.
2. Provide patented parts and proprietary software required for the repair and rebuild
3. The service contractor consists of factory trained/certified engineers to ensure the instrument operates at the original, factory level of performance.
4. The service contractor provides continued service support for existing and on-going workflows that are proprietary and custom-designed
5. The contractor/vendor must demonstrate successful service, repair and rebuild experience specific to the Sciclone G3 NGSx for at least 8 years through evidence of successfully completed contracts
8.0 Travel: The service contract covers the travel required for the service repair.
9.0 Place of performance: 1925 Linden Dr. Madison, WI.
10.0 Key Personnel Requirement: the key to successful performance of the contract will include the following:
1. Successful delivery of annual preventative maintenance.
2. Unlimited service repair and rebuild of the said instrument with factory certified parts and proprietary software.
3. The service will be provided by factory trained/certified engineers.
4. Successful service support for workflows that are proprietary and custom-designed by certified engineers using patented parts.
5. Must demonstrate past successful service, repair and rebuild experience specific to
Sciclone G3 NGSx for at least 8 years
11.0 Security Requirements: NA
12.0 Data Rights: Any log data on the instrument belongs to the government and cannot be distributed without government permission.
File details come from the government source that posted it. Updated .