Attachment 2_SOW Appendix.pdf

U.S. Department of Homeland Security U.S. Customs and Border Protection

SOW Appendices

Aircraft Support Services Indefinite Delivery / Indefinite Quantity (IDIQ)

APPENDICES

Appendix 1 ACRONYMS

Appendix 2 DEFINITIONS

Appendix 3 AIRCRAFT MAINTENANCE LABOR CATEGORIES

APPENDIX 1 ACRONYMS

AC Alternating Current ACOR Alternative Contracting Officer Representative AED Aircraft Evaluation Division AMO Air and Marine Operations CBP Customs and Border Protection CD Compact Disk CDR Critical Design Review CDRL Contract Deliverable Requirements List CFR Code of Federal Regulations CO Contracting Officer COR Contracting Officer Representative CM Configuration Management DC Direct Current DER Designated Engineering Representative DHS Department of Homeland Security DOD Department of Defense DVD Digital Video Disk E3 Electromagnetic Environmental Effects ECP Engineering Change Proposal EMC Electromagnetic Compatibility EMI Electromagnetic Interference FAA Federal Aviation Administration FAR Federal Acquisition Regulation FFP Firm Fixed Price FSR Field Service Representative FTR Federal Travel Regulations GFE Government Furnished Equipment GFI Government Furnished Information GFP Government Furnished Property IDIQ Indefinite Delivery Indefinite Quantity ICAO International Civil Aviation Organization ICD Interface Control Document LRU Line Replaceable Unit MSO Mission System/Sensor Operator MSR Monthly Status Report NDS Non-disclosure Statement

NSTISSAM National Security Telecommunications and Information Systems Security Advisory Memorandum

OSHA Occupational, Safety and Health Act PDR Preliminary Design Review PM Program Manager PMO Program Management Office PMR Program Management Review

PWS Performance Work Statement QASP Quality Assurance Surveillance Plan RFW Request for Waiver SDD System Description Document

SOW Statement of Work SRR System Requirements Review STC Supplemental Type Certificate SWaP-C Size, Weight, and Power Consumption T&E Test and Evaluation T&M Time and Materials TDP Technical Data Package TIM Technical Interchange Meeting TO Task Order

TRR Test Readiness Review

APPENDIX 2 SCOPE DEFINITIONS AND EXAMPLES

MAJOR AIRCRAFT ALTERATIONS: Airframe major alterations refer to significant modifications made to an aircraft’s structure that can appreciably affect its weight, balance, structural strength, performance, powerplant operation, flight characteristics, or other qualities related to airworthiness. These alterations are not listed in the aircraft, aircraft engine, or propeller specifications issued by the FAA:

Airframe Components Involved:

• Wings

• Tail surfaces

• Fuselage

• Engine mounts

• Control system

• Landing gear

• Hull or floats

Specific Alterations Considered Major:

Changes to the empty weight or empty balance that result in an increase in the maximum certificated weight or center of gravity limits of the aircraft.

Changes to the basic design of the fuel, oil, cooling, heating, cabin pressurization, electrical, hydraulic, de-icing, or exhaust systems.

Modifications to the wing or to fixed or movable control surfaces that affect flutter and vibration characteristics.

Examples of Powerplant Major Alterations:

Conversion of an aircraft engine from one approved model to another, involving changes in compression ratio, propeller reduction gear, impeller gear ratios, or the substitution of major engine parts that require extensive rework and testing.

Changes to the engine by replacing aircraft engine structural parts with parts not supplied by the original manufacturer or not specifically approved by the Administrator.

Installation of an accessory not approved for the engine.

Removal of accessories listed as required equipment on the aircraft or engine specification.

Installation of structural parts other than the type of parts approved for the installation.

Conversions for using fuel of a rating or grade other than that listed in the engine specifications.

Examples of Propeller Major Alterations:

Changes in blade design Changes in hub design

Changes in the governor or control design These alterations are critical to maintaining the safety and airworthiness of an aircraft, and they must be performed according to accepted practices and regulations.

MINOR AIRCRAFT ALTERATIONS: Minor alterations are alterations having no appreciable effect on the weight, balance, structural strength, powerplant operations, flight characteristics or other characteristics affecting the airworthiness of any aircraft. Minor alterations require data that is “acceptable” to the FAA and a logbook entry. If the alteration is minor, the approval can be done by any licensed A&P mechanic. Removal and replacement of a current system with an updated version (Sensor, Internal Communication System, Radio, GPS, etc.)

FABRICATION, INSTALLATION, AND INTEGRATION (may be for major or minor alterations as noted in the Statement of Work (SOW): Examples include:

New radio system: Fabrication of an external antenna, installing the antenna, and ensuring the antenna functions correctly with the new radio system.

New Avionics Rack: Cutting, bending, and assembling materials to create rack. Installation of rack in aircraft. Integrating component(s) by securing to rack and ensuring avionics functionality.

AIRCRAFT ENGINEERING DESIGN: The aircraft design process is a loosely defined method used to balance many competing and demanding requirements to produce an aircraft that is strong, lightweight, economical and can carry an adequate payload while being sufficiently reliable to safely fly for the design life of the aircraft. Similar to, but more exacting than, the usual engineering design process, the technique is highly iterative, involving high-level configuration tradeoffs, a mixture of analysis and testing and the detailed examination of the adequacy of every part of the structure. Engineering design process would be applied to tasks involving major alterations to an aircraft.

AIRCRAFT ENGINEERING ANALYSIS: Engineering focusing on the study, design, development, and maintenance of aircraft and related systems with a goal of enhancing flight safety, efficiency, and cost-effectiveness.

Data Analysis: Crucial for designing, testing, and optimizing aerospace systems.

Aerodynamics: Understanding how air flows around aircraft surfaces.

Avionics: Dealing with the electronics and communication systems in aircraft.

Materials Science: Ensuring lightweight yet durable components.

Propulsion: Designing efficient engines for aircraft.

Structural Analysis: Ensuring strength, durability, and weight characteristics.

AIRCRAFT HEAVY MAINTENANCE (DEPOT LEVEL): Depot-level maintenance is a process of materiel maintenance or repair involving the overhaul, upgrading, rebuilding, testing, inspection, and reclamation of weapon systems, equipment end items, parts, components, assemblies, and subassemblies. It includes any action performed on materiel or software in the conduct of inspection, repair, overhaul, or the modification or rebuild of end-items, assemblies, subassemblies, and parts.

PURCHASING AIRCRAFT PARTS AND EQUIPMENT: The process of procuring and delivering parts and equipment. The procurement process for aircraft parts and equipment is a critical aspect of aviation operations and plays a crucial role in ensuring the smooth delivery of aircraft support services.

APPENDIX 3 AIRCRAFT MAINTENANCE LABOR CATEGORIES

Program Manager (applicable for Deputy Program Manager too)

Business professional who oversees many projects for the company. Oversees all aspects of projects, from defining its requirements to evaluating the finished product. Works closely with engineers to establish technology and product architecture for the company. Manages schedules and generates reports. Conducts risk management.

Maintenance Supervisor Supervises day-to-day support maintenance in accordance with (IAW) the scope of the Statement of Work (SOW). Coordinates and supervises technical and administrative operations and all other aspects of support program to ensure timely completion of requirements. Ensures Contractor support services meet or exceed contract task order requirements. Provides expertise and advice on technical, and logistical matters.

Aircraft Mechanic (Hangar) 23023 AIRCRAFT MECHANIC: A person in this position does the following;

maintains repairs and modifies aircraft structures, structural components and engines of complex to extreme difficulty, maintains and repairs aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems and mechanical components, and applies technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation.

Aircraft Mechanic (Shop) 23023 AIRCRAFT MECHANIC: A person in this position does the following;

maintains repairs and modifies aircraft structures, structural components and engines of complex to extreme difficulty, maintains and repairs aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems and mechanical components, and applies technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation.

Quality Control (Chief) Primary interface for all quality and safety matters. Assists in managing day-to-day support services in accordance with (IAW) the scope of the SOW. Assists in coordinating and managing technical and administrative operations and all other aspects of support program to ensure timely completion of requirements.

Ensures Contractor support services meet or exceed contract performance requirements.

Quality Control (Inspector) 99610 QUALITY CONTROL INSPECTOR This inspector implements quality control and safety plans to ensure compliance with contract specifications and applicable regulations, inspects all phases of a variety of goods, services or operation for conformity to established quality, health and safety, and other operational standards by performing on-going work for compliance with contractual provisions; ensures all services listed on the performance requirement summary are performed in a satisfactory manner, specifies areas to be inspected (scheduled and unscheduled) and how often inspections will be accomplished, communicates deficiencies to proper persons, maintains Quality Control files, and document results of all inspections.

Aircraft Repairman 23080 AIRCRAFT WORKER The Aircraft Worker makes repairs to aircraft following orders of higher grade worker, assists in troubleshooting malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneudraulic, engines, auxiliary power unit, and ventilation and heating systems, removes, cleans, reinstalls, or replaces defective parts, accessories, and components such as worn gaskets, couplings, and fittings, bad actuators, accumulators, gauges, sections of corroded fuel and oil lines, This worker may supervise the jacking and towing of aircraft, makes adjustments and settings such as cable tension and seat movement settings and adjustments; obtains standard parts such as fuel and oil line connections and fittings, cable linkage, and spark plug cables and harnesses by referring to parts manuals and by making comparisons with samples, may perform pre-flight, thru-flight, and post-flight maintenance inspections, enter in the maintenance records description of the work performed, and services engines and aircraft components at line station making repairs, short of overhaul required to keep aircraft in safe operating condition.

Aircraft Servicer 23060 AIRCRAFT SERVICER The The Aircraft Servicer (Airport Utility Worker) does the following tasks: operates service vehicles to replenish fuel, oil, water, waste system chemicals, oxygen, hydraulic fluid, and to remove waste, enters in the maintenance records description of the servicing performed, checks for fuel contamination by draining sumps and fuel drains; operates ground support equipment such as electrical power supply and engine starting units, examines tires for specified air pressure and condition, assists in jacking and towing aircraft, removes and replaces defective tires, positions and removes boarding platforms to unload or load aircraft passengers, unloads and loads luggage and cargo, using tow truck with luggage carts, and cleans exterior or interior of aircraft, using portable platform ladders, brushes, rags, water hose, and vacuum. The Aircraft Servicer may de-ice aircraft wings and assemblies load and unload containers of food, beverages, and dishes for in-flight meal services, trace lost luggage for customers and prepare lost baggage claims, and install drag chutes or retrieve them and send them to parachute shop for repacking.

GSE Technician 23380 GROUND SUPPORT EQUIPMENT MECHANIC The Ground Support Equipment Mechanic diagnoses malfunctions and repairs Ground Support Equipment (GSE), advises and trains lower grade workers on diagnosis and repair of less complex repair/maintenance problems, inspects and approves completed maintenance actions, solves repair problems by studying drawings, wiring diagrams and schematics, and technical publications; uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, maintain equipment records, and document maintenance actions, and analyzes, diagnosis, and repairs GSE using conventional and digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, circuit card testers, transistor testers, and hand tools.

Buyer Purchasing Agent responsible for purchasing materials, supplies or equipment for a business. Duties include negotiating deals with suppliers, researching possible item selections and taking inventory of current products.

Supply Supervisor 01410 SUPPLY TECHNICIAN (Supervisor of Supply Technicians) This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty.

The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

Supply Technician 01410 SUPPLY TECHNICIAN (Non- Supervisory) This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities.

Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility.

Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions.

This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

Contracts Manager Responsible for preparing, negotiating and recording business contracts on behalf of their employer. Duties include researching a contract’s terms, alerting parties to renewals or extensions and tracking all communications between their employer and various accounts.

IT Technician Diagnoses, repairs, and maintains computer hardware and software components.

Installs and configures computer hardware.

Troubleshoots and diagnoses computer hardware and software issues. Sets up computer networks.

Technical Records Agent 13090 TECHNICAL ORDER LIBRARY CLERK The Technical Order Library Clerk maintains technical publications in a complete and current status per regulations.

Incumbent requisitions, files, receives, screens, reviews, routes, and distributes all incoming technical manuals. Position also monitors dispersed libraries and necessary control functions to distribute data.

Incumbent complies with processes established for classified technical media receipt, storage, distribution, inventory, and disposition in accordance with current regulations.

Avionics Technician Works with aircraft to install, inspect, test, and repair the avionics equipment and electronics, including radios, navigation systems, and missile control systems.

Generally works on the communication, navigation, and flight control systems that power the aircraft, as well as the wiring that connects them.

Program Manager (Engineer) Technical Program Manager. Possesses an engineering degree.

Mechanical Engineer Applies principles of physics, mathematics, and material science to design, analyze, and manufacture mechanical systems and devices. Researches, designs, and develops machinery for various industries. Evaluates functionality of machinery. Evaluates functionality of machinery. Installs and operates machinery. Designs and manufactures machines, engines, and mechanical devices.

Electrical Engineer Develops electrical devices and tests them for safety and efficiency. Manages the manufacturing process for new electrical equipment. Uses design software to produce schematics. Oversees the installation process of their designs.

Specializes in designing, developing, and maintaining electrical systems and devices.

Aerospace Engineer Responsible for designing, repairing, and enhancing aircraft components, materials, and manufacturing processes. Conducts research, analyze data, and test aircraft to ensure compliance with safety and quality standards.

Mechanical Drafter Produce standard, uncomplicated drawings from rough sketches, instructions, maps, charts, or diagrams from detailed sketches and in accordance with established practices and techniques. Prepare simple plans, and layouts for buildings, equipment, or locations from reference drawings or catalogues. Finalizing drawings from uncomplicated mechanical equipment diagrams. Develops 2D and 3D drawings with guidance and oversight from senior team personnel.