Attachment 2 - PWS with Deliverables_11pgs.pdf

RFQ 89303020RMA000035

PERFORMANCE WORK STATEMENT (PWS)

U.S. DEPARTMENT OF ENERGY (DOE)

ACQUISITION WORKFORCE TRAINING DEVELOPMENT AND DELIVERY

1.0 BACKGROUND

The mission of the U.S. Department of Energy (DOE) is to ensure America’s security and prosperity by addressing its energy, environmental and nuclear challenges through transformative science and technologies. Created in 1977 the Department traces its lineage to the Manhattan Project effort to develop the atomic bomb during World War II and its various energy-related programs that previously had been dispersed throughout various Federal agencies.

The Department has more than 14,000 employees in offices in 34 of 50 states.

Professional development offices within DOE provide training, oversight and management of DOE’s workforce requiring certification and credentialing as defined in DOE Order 361.1C, Acquisition Career Management Program. The Order defines DOE’s acquisition workforce (AWF) as personnel with positions in Contracting, Contracting Officer Representative, Certification in Financial Assistance, Technical Project Officer, Personal Property Management, Realty Property Management, and Purchasing, Project Management Career Development Program (PMCDP) Federal Project Director certification, and the Information Technology Project Management certification.

Professional development offices provide guidance, oversight and support to AWF members as defined in DOE Order 361.1C, namely, the Acquisition Career Management Program (ACMP) and PMCDP. This is accomplished through support services including DOE specific curriculum support, course development and delivery for DOE specific training not available elsewhere—all in place to award required certifications and credentialing for AWF members in the requisite positions.

2.0 PROGRAM OBJECTIVES

The scope of this requirement shall require the contractor to design, develop, deliver and evaluate acquisition related courses, manage and support certification programs for DOE’s AWF as defined in DOE Order 361.1C. The Contractor shall assist the ACMP Professional Development Division (PDD) and PMCDP to accomplish their missions by providing programmatic support that includes, but is not limited to the following objectives:

1. Conduct periodic learning needs analysis to determine organizational acquisition training and developmental needs per Federal Acquisition Institute (FAI) Competency Assessments, Government Employees Training Act and DOE Order 360.1, Federal Employee Training under the Office of Human Capital.

2. Provide program support (ancillary) for professional credentialing that includes curriculum management support and training support services to the DOE acquisition workforce in accordance with Federal Acquisition Institute (FAI), DOE Order 361.1C, DOE Order 413.3B

(Program and Project Management for the Acquisition of Capital Assets), Office of Management and Budget (OMB), Office of Procurement Policy (OFPP) Federal Acquisition directives and related memoranda.

3. Provide Classroom and Alternative Delivery training and development for the ACMP and

PMCDP custom certification courses per the Federal Acquisition Regulation (FAR) Subpart 1.6-Career Development, Contracting Authority, and Responsibilities and PMCDP Certification Equivalency Guidelines.

3.0 SCOPE

GSA Professional Services - Training schedule will be used. Eligible SIN includes 611430 - Professional and Management Development Training.

This BPA will support both the ACMP and PMCDP programs in their effort to deliver training (both in a traditional classroom setting and or in a virtual environment) and systems. This will include technical and or skills training, leadership and professional development, job performance aids, continuous learning courses, and other activities designed to help the target professionals build the skills needed to effectively accomplish their assigned job duties.

4.0 GENERAL STIPULATIONS

The Government reserves the right to postpone, reschedule or cancel training 15 calendar days before the start date of training for the convenience of the Government.

All training and education programs must comply with Section 508 of the Rehabilitation Act for disabled/hearing impaired personnel.

Modifications to Commercially-off-the-Shelf (COTS) courses of less than 10% of the course materials, even if such modifications are paid for by DOE, do not result in DOE ownership of the course materials.

Obtain advanced approval in writing from the government 45 days in advance to change the training date and time.

The Contractor shall provide for remote collaboration with government participants. Work hours shall conform to the same time zone as PDD or the requesting agency based on the resultant task order to include daylight savings time adjustments.

5.0 TASK AREAS:

The Contractor shall in consultation with the PDDs, deliver the following:

5.1 Task Area 1: Integrated programmatic consulting support services for a Federal acquisition workforce.

http://www.acquisition.gov/far/html/Subpart%201_6.html

The Contractor shall conduct periodic learning needs analysis to determine organizational acquisition training and developmental needs for the DOE acquisition workforce per Federal Acquisition Institute (FAI) Competency Assessments, Government Employees Training Act and DOE Order 360.1C. The Contractor shall provide ancillary support to this Task Area as needed.

Sub-Tasks

5.1.1 Conducts needs analysis to create courses that improve participants performance gaps, skill deficiencies, and career development opportunities.

5.1.2 Based on the evaluation results, provide recommendations for the most effective and efficient delivery methods for specific programs/projects, given the objectives of the program/project, budget and technical constraints, and factoring the different learning styles among adult learners.

5.1.3 Based on the recommendations, identify timelines and priorities to address learning needs and recommend strategies and mitigation plans for identified gaps and needs.

5.1.4 Perform assessments, studies or other related services to recommend improvements in accordance with DOE Order 360.1C.

5.1.5 Identify high level measurable objectives of all strategies and recommended methods of delivery.

5.1.6 Conduct cost-benefits analysis of existing alternatives and provide proposed solutions.

5.1.7 Assess all existing content of program courses that can be reused or repurposed.

5.1.8 Based on assessments, provide recommendations for effective approaches to engage employees through role-playing; case studies/exercises; ice breakers, question/answer sessions, etc.

5.1.9 Address how the course or activity design accommodates different learning styles. The number of learning styles to address shall be identified in the Task Order, if none are identified, then content shall account for at least four (4) learning styles and an executive summary is to be written documenting the approach.

5.1.10 Identify gaps in content of existing program courses and close gaps that do not reach stated learning objectives.

5.1.11 Based on identified gaps, document and group all tasks, knowledge, skills, attitudes and behaviors for all approved training and education strategies.

5.1.12 Produce full functional development specifications for each strategy (i.e. Storyboards, Lessons Plans, Module details, etc.)

5.1.13 Create course content and training materials, perform course development activities, and edit existing or new course materials.

5.1.14 Execute Alpha (internal development team) testing of all materials and update with feedback.

5.1.15 Execute a pilot or dry run of a limited group of target learners and supervisors. Finalize and package all materials for delivery.

5.1.16 Create and distribute Kirkpatrick Evaluations Levels 2-4 to determine learning, behavior and results of training conducted.

5.1.17 The Contractor shall provide Ancillary Support to this Task Area as needed.

5.2 Task Area 2: Commercially-Off-the-Shelf Acquisition Courses for the DOE Acquisition Workforce.

The Contractor shall provide program and curriculum management support and training support services to the DOE acquisition workforce in accordance with DOE Order 361.1 Acquisition Career Management Program, DOE Order 413.3b, Program and Project Management For The Acquisition Of Capital Assets, and the Office Of Management and Budget (OMB), Office Of Federal Procurement Policy (OFPP) Federal Acquisition Regulations (FAR) and related memoranda and conduct acquisition program support (ancillary) for professional credentialing.

The Contractor shall provide Ancillary Support to this Task Area as needed.

Sub-Tasks

5.2.1 Issue and maintain all certifications and manage certification requests as required within twenty-one (21) business days of receipt for the DOE specific certifications: Certification in Financial Assistance (CFA); Technical Project Officer (TPO), Personal Property, Purchasing, and Federal Project Directors (FPD).

5.2.2 Review and recommend curriculum updates, changes, revisions or additions based on incoming information about certification requirements, changes to regulations and laws affecting the DOE acquisition workforce.

5.2.3 Remain current with Congress, the Office of Management and Budget (OMB), Office of Procurement Policy (OFPP), DOE, Federal Acquisition Institute (FAI), certification and career development requirements ensuring requirements are supported by documented regulations, policy and requirements.

5.2.4 Ensure that all participant materials are kept current with references to the DOE directives and guidance, Federal Acquisition Regulation and other laws, regulations, or other authoritative references are accurate, and that all documents (written and electronic) are free from spelling and typographical errors to the greatest extent possible.

5.2.5 Develop, maintain and disseminate task completion metrics, status reports, newsletters and production of additional communication materials as requested, customized by occasion and target.

5.2.6 Create an activities schedule containing upcoming meetings, conference calls, training sessions, spending plan, etc.

5.2.7 Assist in the creation, development and maintenance of a comprehensive ACMP and PMCDP master training schedule.

5.2.8 Design, create and deliver communication tools and resources to support training delivery.

5.2.9 The Contractor shall provide Ancillary Support to this Task Area as needed.

5.3 Task Area 3: Custom and COTS Training and Curriculum Management Support

The Contractor shall provide classroom and alternative delivery training and course development for the Acquisition Career Management Program (ACMP) and Management Career Development Program (PMCDP)custom certification courses per the Federal Acquisition Regulation (FAR) Subpart 1.6-Career Development, Contracting Authority, And Responsibilities and the Project Management Career Development Program (PMCDP) in alignment with DOE Order 413.3B and the PMDCP Certification Equivalency Guidelines. The Contractor shall provide Ancillary Support to this task as needed.

Sub-Tasks

5.3.1 Build learning and development solutions on a wide variety of programs supported by Acquisition Certifications Programs, Project Management Career Development Programs that include acquisition training utilizing various blended learning platforms. These learning and development solutions are custom built to address specific skill gaps for DOE.

5.3.2 Deliver training classes as directed.

5.3.3 Create, provide and distribute end of course evaluations and issue training certificates as part of the course closeout process.

5.3.4 Create an Operations and Maintenance plan for systems and courses, provide a schedule for regular maintenance and updating, and cost estimates for hosting, if applicable.

5.3.5 Assist in the management of the Course Audit Management Program as directed.

5.3.6 Use approved methodologies for gathering statistical data to measure the success of training programs.

5.3.7 Provide reporting tools and schedule to track learner activity, interaction, successes and failures and recommendations for remedial action.

5.3.8 Provide all instructional materials prior to course delivery.

5.3.9 Produce high level outline that includes course scope, measurable course objectives, lessons, lessons descriptions. Produce detailed outline that includes, terminal and enabling lesson objectives, lesson delivery methods

5.3.10 Ensure all content produced is in a reusable structure for government use such as Sharable Content Reference Model/Aviation Industry Computer-Based Training Committee

(SCORM/AICC).

5.3.11 Produce training materials using Instructional System Design (ISD) practices and industry standards. Participant guides apply green packaging practices as much as possible.

5.3.12 The Contractor shall provide Ancillary Support to this Task Area as needed.

6.0 PERSONNEL SECURITY AND PRIVACY REQUIREMENTS

There are no Personnel Security Requirements in the sense that DOE will provide any particular type of security clearance for either the vendor or its employees however, contractor employees are required to comply with DOE security requirements to gain access to DOE facilities, as required.

Contractor personnel having access to Privacy Act-covered information in the course of contract performance shall submit nondisclosure statements to the COR.

7.0 GOVERNMENT FURNISHED PROPERTY AND OTHER RESOURCES

7.1 Government Furnished Property is not anticipated.

8.0 REPORTING REQUIREMENTS

8.1 Deliverables Table

Reference Task Number

Deliverable Due Date

8.1.1 Provide PDD with end of course evaluations with

recommendations to close identified

Weekly

8.1.2 Provide PDD with reports, charts, and graphs showing

course evaluation results

Monthly

8.1.3 Provide PDD with a timeline and mitigation plan As required

8.1.4 Provide PDD with results of assessments and studies Monthly

8.1.5 Provide PDD with strategies and recommended methods of

delivery

Monthly

8.1.6 Provide PDD with results of cost/benefit analyses and

recommendations

Bi-weekly

8.1.7 Provide PDD with results of assessments and

recommendations

As required

8.1.8 Provide PDD with list of recommended effective approaches and strategies for implementation

As required

8.1.9 Provide with a documented approached that enhanced

learning through various learning styles

As required

8.1.10 Provide a list of identified course gaps, recommendations and strategies to close course gaps

As required

8.1.11 Provide PDD with reports of best practices for

implementation for each specification

As required

8.1.12 After consultation with PDD, provide a strategy for

implementing new

As required

8.1.13 Provide PDD with results of testing conducted As required

8.1.14 Submit final packages and materials for review and approval and provide feedback of results.

As required

8.1.15 Submit created evaluations for review and recommended

dissemination timeframes for each evaluation

As required per session

8.2.1 Provide a report of the following DOE specific certifications issued: CFA Certification in Financial Assistance (CFA);

Technical Project Officer (TPO) Personal Property, and Purchasing. and Federal Project Directors (FPD)

By the third Monday of each month

8.2.2 Provide approved list of classes conducted by the following DAU approved training institutions Defense Acquisition University, (DAU), Management Concepts International (MCI), Federal Executive Institute (FAI)

At the beginning of each FY and as required there after

8.2.3 Provide a report of changes pertaining to Federal acquisition certifications

Monthly

8.2.4 Provide a status report of all changes made to training materials, including date, learning style, content, and expected outcomes

As required

8.2.5 Submit training materials for approval 45 days prior to course beginning

8.2.6 Submit for review and approval As required

8.2.7 Provide activities schedule Weekly

8.2.8 Provide a final Master Training Schedule and updates Monthly and as required

8.3.1 Provide courses based on this requirements As required

8.3.2 Submit resumes’ of instructors qualified to deliver training classes As required

8.3.3 Submit end of course evaluations and provide participants with certificates NLT 7 days after each course

8.3.4 Provide an operations and maintenance plan Monthly and as required

8.3.5

Provide results of courses audited, changes recommended and changes implemented

Monthly

8.3.6

Provide a list of methodologies for gathering statistical data to measure the success of training programs

As required

8.3.7 Provide reporting tools and schedule to track learner activity, interaction, successes and failures and recommendations for remedial action

8.3.8

Provide training location with instructional materials, name of instructor, and pre-work for each course

45 days prior to each course

8.3.9 Submit a comprehensive matrix that identifies the delivery methodology Monthly

8.3.10

Submit a report that identifies reusable structures with various delivery methods

8.3.11 Provide login instructions and access links to vendors training sites As required

9. 0 DOE PERFORMANCE LOCATIONS

The Department of Energy has more than 34 Field Offices throughout the United States. The table below contains Site Offices were training will be conducted. Other Site Offices may request training, once the training needs assessments is completed.

9.1 Place of Performance

It is anticipated that class locations will be within the continental United States. The facility provider for all agency requirements will be detailed at the ordering level. Facilities shall accommodate class sizes, IT needs, and special accommodations as required. The cost of the facility shall be included in the price of the course offering for those courses designated to be held at the Contractor facility. See the revised place of performance locations, effective in the Table below:

DEPARTMENT OF ENERGY PROGRAM OFFICES

Loan Programs Office Washington, DC Office of Electricity Delivery & Energy Reliability Washington, DC Office of Energy Efficiency & Renewable Energy Washington, DC Office of Environmental Management Washington, DC Office of Fossil Energy Washington, DC Office of Indian Energy Policy and Programs Washington, DC Office of Legacy Management Washington, DC Office of Nuclear Energy Washington, DC Office of Science

Office of Science – Integrated Support Center, Chicago Office

HQ

Washington, DC Argonne, IL Germantown, MD

DEPARTMENT OF ENERGY STAFF OFFICES

Office of Congressional and Intergovernmental Affairs Washington, DC HQ, Office of Project Management Washington, DC Office of Economic Impact and Diversity Washington, DC Office of Energy Policy and Systems Analysis Washington, DC Office of Environment, Health, Safety & Security Washington, DC Office of Hearings and Appeals Washington, DC Office of Enterprise Assessments Washington, DC http://www.energy.gov/lpo http://www.energy.gov/oe http://www.energy.gov/eere http://www.energy.gov/em http://www.energy.gov/fe http://www.energy.gov/indianenergy http://www.energy.gov/lm http://www.energy.gov/ne http://science.energy.gov/ http://www.energy.gov/congressional http://www.energy.gov/diversity http://www.energy.gov/epsa http://www.energy.gov/ehss http://www.energy.gov/oha http://www.energy.gov/ea

Office of Inspector General Washington, DC Office of Intelligence and Counterintelligence Washington, DC Office of International Affairs Washington, DC Office of Management Washington, DC Office of NEPA Policy and Compliance Washington, DC Office of Public Affairs Washington, DC Office of Small and Disadvantaged Business Utilization Washington, DC Office of the Chief Financial Officer Washington, DC Office of the Chief Human Capital Officer Washington, DC Office of the Chief Information Officer Washington, DC Office of the General Counsel Washington, DC Office of the Under Secretary for Management and Performance Washington, DC Office of the Under Secretary for Science and Energy Washington, DC Strategic Petroleum Reserve Office New Orleans, LA Environmental Management – Consolidated Business Center Cincinnati, OH

POWER MARKETING ADMINISTRATION

Bonneville Power Administration Portland, OR Southeastern Power Administration Elberton, GA Western Area Power Administration Lakewood, CO

(Denver Metro Area)

Southwestern Power Administration Tulsa, OK

DEPARTMENT OF ENERGY FIELD SITES

Albuquerque Operations Office Albuquerque, NM Kansas City Site Office Kansas City, KS Golden Field Office Golden, CO Idaho Operations Office Idaho Falls, ID Oak Ridge Office of Environmental Management Oak Ridge, TN Richland Operations Office: Aviation Audit (Richland Site Office/Pacific Northwest National Laboratory) (HAMMER)

Richland, WA

Savannah River Operations Office Aiken, SC

DEPARTMENT OF ENERGY - OTHER AGENCIES

Energy Information Administration Washington, DC http://www.energy.gov/ig http://www.energy.gov/intelligence http://www.energy.gov/ia http://www.energy.gov/management http://www.energy.gov/nepa http://www.energy.gov/news-blog http://www.energy.gov/osdbu http://www.energy.gov/cfo http://www.energy.gov/hc http://www.energy.gov/cio http://www.energy.gov/gc http://www.energy.gov/office-under-secretary-management-and-performance http://www.energy.gov/office-under-secretary-science-and-energy http://www.bpa.gov/ http://www.energy.gov/sepa http://www.wapa.gov/ http://www.wipp.energy.gov/ http://www.eere.energy.gov/golden http://www.id.doe.gov/ http://www.energy.gov/orem http://www.hanford.gov/rl/ http://sro.srs.gov/ http://www.eia.gov/

National Nuclear Security Administration

• Kansas City – Kansas City, KS

• Los Alamos - Los Alamos, NM

• Livermore – Livermore, CA

• Nevada – Las Vegas, NV

• NNSA Production Office – Oakridge, TN,

• Sandia – Albuquerque, NM

Washington, DC /Albuquerque, NM

NNSA Navel Reactors West Mifflin, PA National Energy Technology Laboratory Pittsburgh, PA

Morgantown, WV ARPA-e – Advanced Research Projects Agency - Energy Washington, DC http://www.nnsa.energy.gov/