Attachment 2 Performance Work Statement.pdf

Performance Work Statement

Project Name

Rochester Ranger District Janitorial Services 2025-2028

1.0 General

1.1 Background

The mission of the USDA Forest Service to sustain the health diversity and productivity of our Nation’s Forests and Grasslands. This acquisition is needed to ensure facilities are clean and sanitary for the safety and well-being of employees, residents, and visitors of the Rochester Ranger District administrative site, in support of USDA Forest Service mission. This acquisition will provide janitorial services at the Rochester Ranger Station located at 99 Ranger Road, Rochester, Vermont.

1.2 Objective

To maintain cleanliness and sanitation of the facilities at the Rochester Ranger District administrative site. This is implemented through basic custodial services providing a consistent standard of cleanliness and sanitation for working environments throughout the year, with additional periodic intensive cleaning and sanitation services as specifically required throughout the year.

1.3 Scope of Work

This solicitation is to provide janitorial services on the Green Mountain National Forest, Rochester Ranger Station Administrative Site. The contractor shall provide all labor, equipment, and supplies needed as well as supervision and transportation to perform all work described in this document.

The work consists of a variety of janitorial services in common areas, restrooms, office areas, and meeting rooms. The contractor will be responsible for procuring and resupplying restrooms with soap, toilet paper, and paper towels. As specified below, the contractor will be responsible for procuring and resupplying trash bags, emptying trash and recycling bins into a Forest Service-provided refuse container, dusting furniture, cleaning floors, carpets, counters, toilets, sinks, showers, wall surfaces, and windows. The contractor will be responsible for procuring all cleaning products necessary to complete tasks and subtasks.

1.4 Period of Performance

The performance period of this contract consists of a base year, beginning July 1, 2025 and ending June 30, 2026, with option years continuing through 2027 and 2028.

1.5 Place of Performance

The Rochester Ranger District administrative site is located in Rochester, Vermont, Windsor County. The address is 99 Ranger Road. The area to be serviced includes two structures; “the Office” and the front tiled portion and restrooms of “the Shop” (see attached map) totaling approximately 9000 square feet, as follows: approximately 6250 square feet of carpeted floor, 1000 square feet of tile, 300 square feet of slate, 600 square feet of ceramic tile, and 850 square feet of hardwood flooring. The “Office” contains one kitchen and three restrooms, including four toilets, one urinal, five sinks, and five soap dispensers and five paper towel dispensers. The “Office” contains two water fountains. The “Shop” contains two restrooms, which have two toilets, two sinks, two soap dispensers, and two paper towel dispensers. The “Shop” contains a single water fountain.

The sites are occupied by approximately 30 employees, four to five days a week. Two of the Office restrooms are open to the public. On average, throughout the year, approximately 20 visitors per day visit the public visitor center.

2.0 Specific Requirements/Tasks

2.1 Task One: The Rochester Ranger Station administrative site shall have basic cleaning services performed twice weekly, with work performed after 1730 and before 0700 Monday-Friday, and anytime Saturday-Sunday, unless the COR requests or approves some change in this stipulation. In the event of an extended facility closure the Contracting Officer may direct that the work be forgone and payment reduced.

2.1.1 Subtask: All receptacles for trash and recycled items shall be emptied. This includes the bins on the front porch. The trash shall be placed in the dumpster outside and the items for recycling placed in an unbagged state into the zero-sort recycling bin. Plastic liners in each receptacle are replaced if soiled. Receptacles are free of odors and visible dirt.

2.1.2 Subtask: Inside entrances, lobbies, and corridors shall be swept. Carpets and floor mats (inside and outside the main entrances) shall be vacuumed.

Hard-surfaced floors shall be swept and mopped. Floors shall be free of dirt, debris, litter, scuffs and other marks. A protective finish shall be maintained on all floors of vinyl or ceramic tile. Ceramic floors shall have a sealant to protect the grout and vinyl floors shall be re-waxed and buffed once per month, or as needed.

2.1.3 Subtask: Tables and seating in common areas and flat surfaces and chairs in workspaces are free of dust, visible dirt and debris, and stains. Tabletops are disinfected. Kitchen sink is disinfected and paper towels are replaced.

2.1.4 Subtask: All wall surfaces, including switch plates, vents, baseboards, wall edges, window sills and frames shall be shall be damp-wiped to insure the removal of any easily removed dirt and other stains, and this shall be done with a cleaner and a procedure that will leave the paint and wood without fading or blemishing.

2.1.5 Subtask: In all restrooms, both inside the office and the shop: all toilets, urinals, showers, floors, surface drains, and fixtures, mirrors, countertops, and sinks shall be cleaned. Bathroom supplies such as toilet paper, hand soap, and hand towels shall be replenished. Deodorizers shall not be used in bathrooms.

2.1.6 Subtask: Drinking fountains shall be cleaned, free of stains, spots, scale, and other deposits.

2.1.7 Subtask: The glass of the visitor desk and its countertops shall be cleaned.

The interior glass doors and glass of the main-entrance doors shall be cleaned. All heating elements, baseboards, counter tops, filing cabinets, desktops, and other equipment within the visitor center to a height of 6 feet shall be cleaned.

2.1.8 Subtask: Telephones shall be cleaned and sanitized weekly.

2.2 Task Two: The Rochester Ranger Station administrative site shall have periodic intensive cleaning services performed twice annually at six-month intervals. A minimum of 3 business days’ notice shall be provided to the contractor’s representative so that the Rochester Ranger Station staff can move any personal items necessary for these tasks to take place.

2.2.1 Subtask: All surfaces in the building shall be vacuumed, or dusted, including light fixtures and blinds. Flies and insects shall be removed from the light fixtures.

2.2.2 Subtask: The damp-wiping with a mild cleaner of all wall surfaces, switch plates, vents, mopboards, doors, window sills and frames, and trash receptacles shall receive additional cleaning at this time, removing more challenging grease or marks.

2.2.3 Subtask: Grout shall be cleaned, and floors resealed in bathrooms. All carpets and rugs shall be shampooed.

2.2.4 Subtask: All interior and exterior windows shall be washed.

2.2.5 Subtask: Desktops and tables within workspaces shall be cleaned and disinfected, and this shall be done with a cleaner and a procedure that will leave the paint and wood without fading or blemishing.

3.0 Delivery or Deliverables

Timely completion of services is essential to successfully completing delivery of tasks as outlined in the contract. Schedules for deliverables are specified in the table below. All deliverables shall be completed according to schedule described in the SOW.

3.1 Selection of Cleaning and Paper Products

The Contractor shall ensure that all cleaning solutions shall be used in strict conformance with the product's Environmental Protection Agency (EPA) and state requirements. All manufacturers' instructions and recommendations for the use of cleaning solutions shall be strictly followed. In addition, the contractor shall comply with all federal, state, or local laws and regulations concerning the use, storage, and disposal of hazardous materials.

Biobased products shall be purchased for cleaning supplies and materials when biobased products exist. Biobased products can be found on http://www.biopreferred.gov.

http://www.biopreferred.gov/

Below are minimum requirements for paper products, trash liners, and cleaning fluids that must be used by Contractors in a USDA service contract. The successful Contractor will be required to meet or exceed the below listed mandatory environmental preferability criteria. The offered products must meet requirements as stated below: a. Disposable paper products: Paper products shall have a minimum 30% post-consumer recycled content. Paper towels in restrooms must be in the Z-Fold form-factor. Toilet paper must have at least 2-ply. b. Plastic trash bags:

Plastic trash bins and recycling bins are in the 10 gallons and 40 gallons in size and liners must have a minimum of 30% post-consumer recycled content. c. Hand soap: shall be anti-microbial/foaming type and fit the 1 liter-“Dial-type” foaming hand dispenser. Cleaning agents: Cleaning products shall have highest percentage of bio-based products practicable.

The contractor shall provide Material Safety Data Sheets and other product information for cleaning materials and supplies utilized in this award on file and available for request by the COR.

4.0 Meetings

Prior to commencement of work, a meeting may be requested by the contracting officer to be attended by the contractor, the contracting officer or his authorized representatives. The meeting will be held at a time agreeable to the Forest Service for the discussion of work schedules and a general review of the scope of the contract. The meeting will take place at the Rochester Ranger Station or through an alternative method of communication (such as teleconferencing), as approved by the Contracting Officer.

The time and date of the meeting will be confirmed by the contracting officer prior to awarding the contract.

4.1 Service Monitoring Review

The Government will conduct monthly inspections at both sites to review the services provided to identify any risks, issues, or concerns, and provide feedback on the Contractor’s performance. The Contractor shall provide written response for any identified any risks, issues, or concerns and their mitigation or its plans for their mitigation.

5.0 Government Furnished Property/Equipment/Information

The contractor shall furnish all equipment used in maintain floors including vacuum cleaner, floor buffer, steam cleaner, rug shampooer, brooms, mops, and any cleaning products specifically needed for use with these pieces of equipment, such as: waxes, floor sealers, and spot removers.

Items used in the maintenance of the restrooms, such as toilet paper, paper towels, hand soap, cleaners, as well as plastic bags for removing trash and lining baskets, will be provided by the contractor. The contractor shall supply buckets, sponges, rags and all other equipment necessary to maintain a quality standard of clean and sanitary working environments at the Rochester Ranger Station administrative site.

The government shall provide keys and access codes to access the property.

6.0 Special Instructions

6.1 Supervision: The contractor shall provide a contract representative for the performance of the work. The name of this person and any alternate(s) who are authorized to act for the contractor shall be designated in writing and submitted to the contracting officer within 10 days of contract award. The contractor’s representative and their alternate(s) shall have full authority to act for the contractor on all matters related to the daily operation of the contract.

6.2 Security: All contractor employees accessing the Rochester Ranger District administrative site shall provide identification information and fingerprints to the USDA Forest Service for a criminal background check completed by a third party.

Upon completion of the background check and favorable findings, access codes and keys would be provided.

6.3 Work Standards and Conduct:

6.3.1 All work under this contract shall be performed according to its specifications by persons who are technically qualified.

6.3.2 The contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to employees as may be necessary.

6.3.3 The contractor shall prohibit their employees from disturbing papers on desks, personal belongings, food items, or cooking utensils, opening desk drawers or cabinets, using telephones or other office equipment provided for government use, and from using the property of any government employee.

6.3.4 The contractor shall report any damage, incidental or otherwise, caused by their employees to USDA-owned building or equipment to the COR within 1 business day.

6.3.5 The contractor shall avoid propping open doors of leaving doors open and unattended while cleaning is performed. Employees and their supervisors are responsible for making sure that the doors and windows are locked and the lights are turned off when they are leaving the building.

Notice to contractors:

All information and data related to this project that the contractor gathers or obtains shall be both protected from unauthorized release and considered the property of the government. The contracting officer will be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables, or any other written or printed materials pertaining to this contract. Press releases, marketing material, or any other printed or electronic documentation related to this project, must not be publicized without the written approval of the contracting officer.