Attachment 2 Past Performance Questionnaire.docx
DOCX document 26 KB Posted
- Attached to
- Fire Alarm System Maintenance Federal contract opportunity
- Solicitation number
- 60RRBH21R0013
- Issued by
- Railroad Retirement Board
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 60RRBH21R0013 Amendment 0001 Q_A signed.pdf | ||
| Attachment 1 List of Maintained Equipment.doc | DOC document | |
| 60RRBH21TR0013 Fire Alarm System Maintenance FINAL.pdf |
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Text version
PAST PERFORMANCE QUESTIONNAIRE
Offeror: ________________________________ Reference Organization: ___________________ Name of Contact: _________________________ Date: ___________________________________
Please mark an “x” next to the applicable response below.
1. Direct applicability of the referenced project:
The RRB is considering this contractor to provide fire alarm system maintenance services. Did this contractor perform this specific type of services for your organization?
| A. Positively yes, the referenced project was virtually identical to what we are pursuing | ___ | ||
| B. Basically yes; the referenced project was generally similar to what we are pursuing | ___ | ||
| C. The referenced project was only slightly related to what we are pursuing | ___ | ||
| D. The project was fundamentally different than what we are pursuing | ___ |
Comments:
| 2. | Overall customer satisfaction: | ||||
| How satisfied overall were you and others with the service provided? | |||||
| A. Very satisfied with every aspect of the service | ___ | ||||
| B. Relatively satisfied | ___ | ||||
| C. Neither satisfied nor dissatisfied | ___ | ||||
| D. Dissatisfied | ___ |
Comments:
Which of the following statement is most true considering all aspects of the project?
A. There were no contractor-caused problems of any kind ___ B. Contractor-caused problems encountered were minor in nature and were remediated in a timely fashion ___ C. Contractor-caused problems were significant but the contractor was willing to adequately remediate the problems ___ D. Contractor-caused problems were significant and the contractor was unwilling to adequately remediate the problems ___
Comments:
Taking the entire project into account, would you use this contractor again?
| A. Yes, definitely | ___ | ||
| B. Yes, but with certain reservations | ___ | ||
| C. Maybe/maybe not | ___ | ||
| D. Never | ___ |
Comments:
3. Quality of service:
What was the quality of the work performed?
| A. Of the highest quality that could be expected | ___ | ||
| B. Exceeded minimum requirements | ___ | ||
| C. Met minimum requirements | ___ | ||
| D. Below minimum requirements | ___ |
Comments:
To what extend did the contractor display initiative in meeting requirements?
| A. The contractor displayed considerable initiative | ___ | |
| B. The contractor displayed some initiative | ___ | |
| C. The contractor displayed little initiative | ___ | |
| D. The contractor displayed no initiative | ___ |
Comments:
4. Reliability and timeliness of performance:
Was the contractor reliable and timely in their performance of your work?
| A. Yes, in every situation | ___ | |
| B. Yes, in most situations | ___ | |
| C. To a minimum acceptable level | ___ | |
| E. At an unacceptable level | ___ |
Comments:
5. Business relations:
Did the vendor cooperate with your organization on business and contract administration issues?
| A. Yes, in every situation | ___ | |
| B. Yes, in most situations | ___ | |
| C. To a minimum acceptable level | ___ | |
| D. At an unacceptable level | ___ |
Comments:
File details come from the government source that posted it. Updated .