Attachment 2 - 20260724 - Installation Services - Statement of Work (SOW).pdf

Statement of Work (SOW) Solicitation No. FAxxxx-26-x-xxxx Computer Systems Design Services Contract No. FAxxxx-26-x-xxxx

STATEMENT OF WORK (SOW)

FOR

COMPUTER SYSTEMS DESIGN

SERVICES

LOS ANGELES AIR FORCE BASE

EL SEGUNDO, CALIFORNIA

REVISION CONTROL

Revision Number Date Remarks

Basic 7/24/26 This is the initial publication of the Computer Systems

Design Services Statement of Work (SOW).

Coordination:

Functional Service Manager (FSM)

Contracting Officer (CO)

Quality Assurance Program Coordinator (QAPC)

Operations Security (OPSEC) Program Manager or Signature Manager

Table of Contents

1. Description of Service

1.1. Basic Services

1.2. Procurement (CLIN 0001)

1.2.1. Installation Plan

1.2.2. Delivery of Products and Components for Installation

1.3. Installation and Testing (CLIN 0002)

1.3.1. Installation

1.3.1.1. Testing

1.4. Training (CLIN 0003)

1.4.1. Training Requirements

1.5. Service Agreement (CLIN 0004)

1.5.1. Annual Service Plan

1.6. Performance Evaluation

2. Government Furnished Property and Services

2.1. Facilities

2.1.1. Utilities

2.1.2. Telephone

2.1.3. Emergency Medical Service

2.1.4. Parking

2.2. Forms and Publications

3. General Information

3.1. Contractor Personnel

3.1.1. Instructions Applicable to Controlled Areas

3.1.2. Employment of Government Employees

3.2. Hours of Operation

3.2.1. Normal Hours of Operation

3.2.2. Federal Holidays

3.2.3. Performance of Services During Crisis Declared by the National

Command Authority or Overseas Combatant Commander

3.3. Performance

3.3.1. Discrepancy Notification

3.3.2. Scope Changes

3.4. Administrative Records

3.5. Phase Out

4. APPENDICES

Appendix A – Products and Components List

Appendix B – Definitions

Appendix C – Integrated Defense Plan (IDP)

1. Description of Service The Contractor shall furnish all personnel, equipment, labor, tools, materials, supervision, transportation and other items and services necessary to perform Computer Systems Design Services for Los Angeles Air Force Base, El Segundo, California.

1.1. Basic Services

The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform all Procurement, Installation/Testing, Training, and Service Agreement tasks, and functions for Los Angeles AFB (LAAFB) as defined in this Statement of Work (SOW).

1.2. Procurement (CLIN 0001)

The purpose of Procurement is to provide or purchase (if necessary) all products and components that are vital to the successful completion of this project and to create the most favorable conditions possible for the completion of all tasks listed within this SOW by sequencing activities or events. Therefore, the Contractor shall:

1.2.1. Installation Plan

Submit an Installation Plan to the Government for approval within ten (10) calendar days after contract award. If the Government rejects the initial Installation Plan; the second submission will be due within five (5) calendar days after the date of the rejection. At a minimum, the Installation Plan must display or address the following:

a. Roles and Responsibilities:

1. Identification of the personnel or teams involved and their specific responsibilities (e.g., contractors, technicians, project managers).

2. Points of contact for coordination.

b. Timeline and Milestones:

1. A schedule that includes key milestones (i.e. product delivery dates, installation start and end dates, testing, final acceptance, and training.

1.2.2. Delivery of Products and Components for Installation

Deliver all products and components listed in Appendix – A to LAAFB with sixty (60) calendar days after contract award. Coordinate all product and component deliveries with the 61st Security Forces Squadron at least seven (7) working days prior to delivery. If needed, the delivery destination (LAAFB) can be utilized as a temporary storage area until products and components are ready for installation.

1.3. Installation and Testing (CLIN 0002)

The purpose of Installation and Testing is to install all purchased products and components; vital to the successful completion of this project and verify that the products and components function as designed after installation. Therefore, the Contractor shall:

1.3.1. Installation

Install all delivered products and components in accordance with the manufacturer's specifications and the milestone schedule of the approved Installation Plan.

1.3.1.1. Testing

Upon completion of installation, test all products and components to ensure the system operates manufacturer's specifications and that all features function in accordance with Attachment #1 – Weapon Tracker User Guide V05. Any deviations to the installation must be approved by the Contracting Officer (CO) before execution.

1.4. Training (CLIN 0003)

The purpose of training is to improve knowledge, skill, and proficiency of personnel who will utilize the Weapon Tracker system. Therefore, Contractor shall:

1.4.1. Training Requirements

Provide at a minimum one (1) hands-on training session to accommodate at least two (2) Government personnel. At a minimum the training session(s) must address (include) all the topics listed in Attachment #1 – Weapon Tracker User Guide V05. In addition, at the conclusion of the training session(s) the user(s) must be able to demonstrate practical, unassisted proficiency with the Weapon Tracker system.

1.5. Service Agreement (CLIN 0004)

The purpose of Service Agreement is to establish ongoing upkeep, repair, and support of equipment, systems, or infrastructure and to ensure the proper functioning, reliability, and longevity of asset(s). Therefore, the Contractor shall:

1.5.1. Annual Service Plan

Provide one (1) annual service plan consisting of one (1) year in accordance with the terms and conditions outline in Attachment #2 – Service Agreement.

1.6. Performance Evaluation

Performance of a service will be evaluated to determine whether or not it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer will take measures in accordance with appropriate “Inspection of Services” clause.

2. Government Furnished Property and Services At the close of each work period, Government facilities, property, and materials must be secured.

2.1. Facilities

No smoking is allowed in Government facilities.

2.1.1. Utilities

Water, electricity, and restroom will be available for Contractor use in performing this contract.

2.1.2. Telephone

The Contractor will be allowed the use of a telephone for contacting the Contracting Officer, Civil Engineer, Fire Department, Security Forces, and any other directly contract related communications.

2.1.3. Emergency Medical Service

Emergency medical treatment and emergency patient transportation service is only available through the local community.

2.1.4. Parking

Contractor employees are not guaranteed to be able to park on LAAFB proper when parking lots are full. Contractors that are physically disabled will be permitted to park on LAAFB proper if a state issued Handicapped Parking Permit is displayed in the windshield of the Contractor operated vehicle.

2.2. Forms and Publications

The Contractor is responsible for obtaining and maintaining all forms and publications needed to perform the contract.

3. General Information

3.1. Contractor Personnel

The Government reserves the right to restrict the employment, under this contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general well-being, or the operational mission of the installation and its population.

3.1.1. Instructions Applicable to Controlled Areas

The Contractor shall comply with the requirements of AFFARS 5352.242-9000 Contractor Access to Air Force Installations when applicable.

3.1.2. Employment of Government Employees

The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The Contractor is prohibited from employing off-duty COR who are managing any contracts or subcontracts awarded to the Contractor.

https://www.acquisition.gov/affars/part-5352-solicitation-provisions-and-contract-clauses#AFFARS_5352_242_9000 https://www.acquisition.gov/affars/part-5352-solicitation-provisions-and-contract-clauses#AFFARS_5352_242_9000

3.2. Hours of Operation

3.2.1. Normal Hours of Operation

The Contractor shall perform the services required under this contract at any time during the following window of hours of operations: 06:00 – 15:30 Monday through Friday

3.2.2. Federal Holidays

The Contractor is not required to provide services on the following federal holidays:

New Year’s Day Martin Luther King’s Birthday Presidents Day Memorial Day Juneteenth Independence Day

Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

If the federal holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

3.2.3. Performance of Services During Crisis Declared by the National

Command Authority or Overseas Combatant Commander According to DoDI 1100.22, Policy and Procedures for Determining Workforce Mix, unless otherwise directed by an authorized Government representative, it is determined that service requirements under this SOW are essential to be performed during a crisis.

3.3. Performance

The Contracting Officer (CO) may require the Contractor to meet at least weekly with the Contracting Officer Representative (COR) and the Contracting Officer during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the Contracting Officer. However, if the Contractor requests, a meeting will be held whenever a Corrective Action Report (CAR) is issued. The Contractor, CO, and COR, will be required to sign the Contract Administrator’s (CA) written minutes of these meetings.

Should the Contractor not concur with the Contractor Administrator's minutes, the Contractor shall so state any areas of nonconcurrence in writing to the Contracting Officer within ten (10) calendar days of receipt of the signed minutes.

3.3.1. Discrepancy Notification

COR will inform the Contractor PM (or authorized representative) when discrepancies occur and will request corrective action. COR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the Contractor (or authorized representative) to initial the entry on the checklist.

3.3.2. Scope Changes

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred only to the CO.

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/110022p.pdf?ver=2019-03-11-081731-063

Installation Services Contract No. FAxxxx-26-x-xxxx

3.4. Administrative Records

All records, documents, and associated papers provided by the Government and generated during the period of this contract become Government property and will remain in place upon contract termination or completion.

3.5. Phase Out

If the contracted operation reverts to in-house operations, the Contractor shall cooperate with S-1 personnel to ensure an orderly change over. In the event a follow-on contract is awarded to other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly transition to the successful Contractor. Recruitment notices may be placed in each facility to allow successor Contractor's access to incumbent employees.

4. APPENDICES

A. Products and Components List B. Definitions C. Integrated Defense Plan (IDP)

Appendix A – Products and Components List Note this can be used as a Bid Schedule

No Description Qty Unit of

Measure

Server License: Production (Database and app on two servers)

1 each

User Licenses: Unlimited Users at Single Site for Multiple Sites

1 each

3 RFID/Barcode Software Module 1 each

Officer CAC Card monitoring, weapons certifications monitoring/maintenance software module

1 each

Software Configuration and Setup (days): requirements analysis

3 each

Implementation And Training: 4 days onsite, Train Users and IT staff

4 each

7 System Maintenance & Support (1 year) 5 each

8 USB RFID-Barcode Scanner 1 each

Issue-Return Station: Mobile 'Cart" Tracking Station, RFID Reader, Accessories

1 each

Mobile RFID-Barcode Scanner: Inventories and Storage Locations

1 each

11 Barcode Tags-10 sets of 3 30 each

12 Weapon Tracker Shipping and Handling 1 each

Appendix B – Definitions

Contract Administrator (CA): individual who supports the Contracting Officer and assists with the day-to-day administration of contracts. The CA may be involved in pre-award and post-award contract activities, but they do not have the legal authority to bind the government. Their role is to handle administrative tasks and ensure smooth contract performance.

Contracting Officer (CO): individual who has been delegated authority in writing to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the federal government. COs are the only individuals with the legal authority to bind the government contractually with contractors.

Contracting Officer's Representative (COR): individual designated by the Contracting Officer (CO) to perform specific technical or administrative functions in support of contract oversight and management. The COR acts as the Government’s technical liaison with the Contractor to ensure compliance with the terms and conditions of the contract, particularly for projects involving the installation of equipment, systems, or infrastructure. The COR's primary responsibilities include monitoring contractor performance, validating deliverables, inspecting work to ensure it meets contractual requirements, and verifying that the contractor adheres to the agreed-upon schedule, quality standards, and specifications. However, the COR does not have the authority to make changes to the contract, which remains solely the responsibility of the Contracting Officer.

Corrective Action Report (CAR): formal tool used in Government contracting and acquisition to document and address deficiencies, nonconformances, or failures to meet contract requirements by a Contractor. It is part of the broader contract administration process and is often issued by a Contracting Officer (CO) to ensure compliance with contract terms and conditions.

Installation Plan: a comprehensive document that outlines the detailed steps, processes, resources, and timelines required to successfully install a product, system, or equipment at a designated location. It serves as a roadmap to ensure that the installation is completed efficiently, safely, and in compliance with all applicable regulations, contractual requirements, and performance standards.

Hands-on training: an instructional method where learners build skills by actively doing the tasks they need to learn, rather than passively listening to lectures or reading textbooks. It emphasizes "learning by doing" through direct practice, allowing individuals to interact with real-world tools, equipment, or scenarios.

Appendix C – Integrated Defense Plan (IDP)

PROOFING AND VETTING FOR EMPLOYEES/CONTRACTORS/VISITORS FOR

INSTALLATION ACCESS

1. Criminal Background History (CBH) Requirements. In accordance with (IAW) Directive- Type Memorandum (DTM) 09-012, Interim Policy on Guidance for DoD Physical Access Control, personnel requiring access to a DoD installation must be identity proofed and vetted, as a minimum through the NCIC/CLETS database to determine fitness and eligibility for access to base.

2. Contractor/Newly Hired Employees Pre-Employment Background Checks. A favorable CBH check must be completed for all contractors, subcontractors, their employees and newly hired government employees prior to being granted unescorted access/entry onto LAAFB for a period of 31 consecutive days or longer.

2.1 A CBH will be considered current during a three year period from the date they are completed or if they are a contractor, as their contract dictates.

2.2 Prior to issuing installation entry credentials the 61st Security Forces Squadron (61 SFS) Visitor Control Center will ensure CBHs are conducted on 100% of contractors, subcontractors, their employees and newly hired government employees.

2.2.1 Contracting/Manpower will provide a list of contractors or newly hired government civilians to 61 SFS Visitor Control Center (VCC) at least 14 days prior to the start of their contract/work.

2.2.2 The VCC will run a check of all personnel using the CLETS. IAW AFI 10-245, Antiterrorism Operations, Section 2.18.2 a CBH will consist of a National Criminal Information Center (NCIC) check

3. Contracting Office or Administrator: IAW the AF Federal Acquisition Regulations Supplement (AFFARS), Contracting Officers or administrators will ensure CBH requirements are incorporated into all new, revised, or modified contract documents (statements of work, requests for proposal, invitations for bid, task orders, basic contracts, etc.). In general, existing contracts will not be modified solely to meet this requirement nor will these requirements be added to existing contracts unless the contract requires modification for other reasons and the contract has more than six months remaining life.

During the contracting process, the contracting office or administrator will ensure contractors are aware of CBH requirements and local installation procedures and requirements.

4. CBH Requirements: CBH checks will be conducted prior to contract starting date. CBH checks are considered favorable if they do not contain any of the following eighteen disqualifiers.

4.1 The individual is known to be or reasonably suspected of being a terrorist or belongs to an organization with known terrorism links/support.

4.2 The installation is unable to verify the individual's claimed identity.

4.3 There is a reasonable basis to believe the individual has submitted fraudulent information concerning his or her identity.

4.4 There is a reasonable basis to believe the individual will attempt to gain unauthorized access to classified documents, information protected by the Privacy Act, information that is proprietary in nature, or other sensitive or protected information.

4.5 There is a reasonable basis to believe the individual will unlawfully or inappropriately use an access credential outside the workplace.

4.6 There is a reasonable basis to believe, based on an individual's criminal or dishonest history, that issuance of an access credential poses an unacceptable risk to the installation/mission.

4.7 The individual has/had been barred from entry/access to a Federal installation or facility.

4.8 The individual is wanted by Federal or civil law enforcement authorities, regardless of offense or violation.

4.9 The individual has been incarcerated within the past ten years, regardless of offense/violation, unless released on proof of innocence.

4.10 The individual has any conviction for espionage, sabotage, treason, terrorism, or murder.

4.11 The individual’s name appears on any Federal or State agency’s ―watch list‖ or ―hit list‖ for criminal behavior or terrorist activity.

4.12 The individual has been convicted of a firearms or explosive violation within the past ten years.

4.13 The individual has been convicted of sexual assault, armed robbery, rape, child molestation, child pornography, trafficking in humans, drug possession with intent to sell or drug distribution.

4.14 There is a reasonable basis to believe, based on the individual's material, intentional false statement, deception, or fraud in connection with Federal or contract employment, that issuance of an access credential poses an unacceptable risk to the installation/mission.

4.15 There is a reasonable basis to believe, based on the nature or duration of the individual's alcohol abuse without evidence of substantial rehabilitation, that issuance of an access credential poses an unacceptable risk to the installation/mission.

4.16 There is a reasonable basis to believe, based on the nature or duration of the individual's illegal use of narcotics, drugs, or other controlled substances without evidence of substantial rehabilitation, that issuance of an access credential poses an unacceptable risk to the installation/mission.

4.17 A statutory or regulatory bar prevents the individual's contract employment; or would prevent Federal employment under circumstances that furnish a reasonable basis to believe that issuance of a access credential poses an unacceptable risk to the installation/mission.

4.18 The individual has knowingly and willfully engaged in acts or activities designed to overthrow the U.S. Government by force.

Note: The above guidelines will be followed as closely as possible, but the Installation CC reserves the right to deny access to any civilian with proper justification. The CBH is protected by the Privacy Act of 1974. All information received is accessible only to Law Enforcement personnel acting in accordance with their assigned duties.

5. Processing Base Access Pass: Before starting work the contractor/employee will go to the VCC and receive a signed letter verifying that a favorable CBH was completed and at that time will be issued a temporary base pass.

LAAFB Integrated Defense Plan2.6.7 Contractor Personnel/Vehicles:

2.6.7.1 All prime contractors/subcontractors/vendors on LAAFB requiring continuous entry/registration of either company or employee-owned vehicles, must submit a complete vehicle listing on company letterhead, to operational contracting (SMC/PK), at 483 N. Aviation Blvd, Los Angeles AFB, El Segundo, CA 90245-2808.

2.6.7.2 If the vehicle listing is approved, the requestor will present the certified list to pass and registration located in Bldg. 272, with the following documents to receive their vehicle pass:

2.6.7.3 Driver’s license

2.6.7.4 Valid vehicle registration

2.6.7.5 Valid proof of insurance

2.6.7.6 Proof of Trusted Agent Sponsorship System (TASS) clearance (via AF FM 2586).

2.6.7.7 If the vehicle listing is not approved, operational contracting/sponsoring activity will provide the contractor/vendor the circumstances surrounding the decision and point-of-contact.

2.6.7.8 Subcontractors may be added to the prime contractor’s vehicle listing by submitting a new request form to operational contracting/sponsoring agency for approval.

2.6.7.9 Successful registration for contractor/vendor vehicles is authority for employees to operate a privately owned or contract/vendor vehicle on LAAFB in pursuit of work, and to drive to and from work. Registration is not, however, authority to drive on base during non-working hours and is not transferable to other vehicles.

2.6.7.10 Before the sale or trade of the vehicle, or upon contract termination, the contractor/vendor must turn-in the vehicle pass to Pass and Identification Office (61

SFS/S5PID).