Attachment 1PWS 11 Aug 2021 Revised 2.pdf

A—Overarching Performance Work Statement (PWS)

Base Operations and Maintenance Contract

Maintenance of Fort Lee Cathodic Protection System

Fort Lee, VA

11 August 2021Rev 2

Table of Contents

1.0 INTRODUCTION …………………………………………………..…………………………4

1.1 Background …………………...…………………………………..……………………4

1.2 Objectives ……………………………………………...…………..…………………. 4

1.3 Personnel….…………………………………………………………………………………….4

1.4 GOVERNMENT-FURNISHED PROPERTY AND SERVICES…………………….5

1.5 CONTRACTOR FURNISHED PROPERTY AND SERVICES……………………5

1.6 SPECIFIC TASKS………………………………………………………………………5

1.7 Report ………...…………………………………………………………………………5

1.8 Deliverables……………………………………………………………………………..5

1.9 Rework……… …………………………………………………………………...……..5

1.10 Service Calls……………………………………………………………………………5

2.0 REQUIREMENTS ……………………………………………….…………………………….5

2.1 Description of Services………………………………………………………………...5

2.2 General Information…………………………………………………………….....…..5

2.3 Emergency Services.…………….………………………………...…….……………7

2.4 Contract Administration and Management...…………………………………….….8

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs) ………………………………………...…14

2.7 Preventive Maintenance Orders (PMOs)………………..…………………………15

2.8 Operations Work Orders (OWOs) ……………………..……………………………16

2.9 Project Work Orders (PWOs) ……………………………………...………………16

2.10 Warranty Program ………………………………..……………………………..17

2.11 Technical Document Library Operation …………………………………………17

2.12 Maintain As-Builts…………………………………………………………………….17

2.13 Historic Property or Archeological Site ………………………………………….17

2.14 Security ……………………………………,,,………………………………………18

2.15 Security Training ……………………………………………………………………19

2.16 Safety ……………………………………………………………………………….20

2.17 Training, Physical Requirements, or other Expertise Required ……………….21

2.18 Recycled Content Materials ………………………………………………………22

2.15 Contingency Plans …………………………………………………………………25

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………26

3.1 Quality Assurance……………………………..…………………………………….26

3.2 Quality Control Plan……………………………………………………………...….27

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...………………27

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..………

6.0 DELIVERABLES ………………………………………………………..………………..28

7.0 RELATED DOCUMENTS ………..…………………...………….………………………...32

7.1 Definitions and Acronyms ……………………………………….......……………...32

7.2 Applicable Directives, Publications …………..……………..………...….………..43

7.3 Technical Exhibit (TE) Index …………….…………………………………….……49

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………..…….50

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE) ….…52

7.6 U.S. Department of Labor Wage Determination (DOL WD)……….………..…...53

1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison Fort Lee, Fort Lee, Virginia. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background.

Fort Lee is located in Virginia, Prince George County, consists of approximately 5907 acres and 440 buildings. The population base consists of approximately 22,750 military, Government civilian, and Contactor personnel, as well as 5450 resident family members.

1.2 Scope or Work. This Performance Work Statement (PWS) consists of the following services: Preventive Maintenance and Repair of Cathodic Protection at Fort Lee, VA.

1.2.2 System Description. Fort Lee maintains an extensive post-wide gas distribution system providing gas to the majority of buildings on post protected by an impress current type cathodic protection.

1.2.3 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Personnel. The Contractor shall provide the names, addresses, and telephone numbers of the project manager and alternate to the Contracting Officer within 5 calendar days following contract award. The Contractor shall provide notice, in writing, to the Contracting Officer 24 hours in advance of any change of project manager or alternate. The project manager and alternate shall be able to understand, speak, read, and write the English language.

1.3.1 Project Manager or Alternate. The Contractor shall provide a Project Manager or Alternate, with full authority to act for the Contractor. These individuals shall be responsible for the supervision, overall administration, and coordination of the required services. The individuals shall be the point of contact to the Government.

1.3.2 Personnel Qualifications. The Contractor shall provide personnel certified by the National Association Corrosion Engineers in maintenance and repair of cathodic protection.

The Contractor shall supply written proof at pre-performance conference and prior to performance. A certified technician shall be on-site during the performance of all work and shall ensure that all work is performed correctly. The technician shall be able to understand, speak, read, and write the English language.

1.4 GOVERNMENT-FURNISHED PROPERTY AND SERVICES.

1.4.1 Government Furnished Property. No facilities, equipment, or materials will be provided for the Contractor’s use in the performance of any service under this contract. The Contractor shall be furnished maps of the existing cathodic protection system that identify test points or stations, anodes, ground bed, wiring, insulating unions, etc., and necessary data from previous surveys and installation of the system. Any variances noted in the field as opposed to the drawings provided shall be described by the Contractor in his final report.

1.4.2 Emergency Medical Treatment. Medical services for Contractor personnel are the responsibility of the Contractor. For emergencies call 911 and ambulance will transport injured employee to nearest hospital.

1.5 CONTRACTOR FURNISHED PROPERTY AND SERVICES

1.5.1 Property and Services. The Contractor shall provide all labor, material, equipment, tools, transportation, supplies, and supervision necessary to perform the requirements of this contract.

1.5.2 Schedule of Operations. The Contractor shall submit, no later than five (5) working days after award date, a proposed work schedule to the Contracting Officer. The work schedule shall be in agreement with the frequency required at Technical Exhibit 2. The Contractor shall include the exact date for which the proposed work is to be accomplished.

The work may be rescheduled for another day in the same month if notice is given within five (5) working days prior to schedule and the COR concurs.

1.5.3 Materials and Equipment. The Contractor shall furnish all materials and equipment necessary to repair, test, inspect, and make fully operational all cathodic protection systems at Fort Lee, VA.

1.5.4 Hazardous Conditions. During the course of performing work under this contract, should the Contractor find serious or hazardous conditions existing at any of the locations the Contractor shall secure the equipment and immediately notify the COR.

1.6 SPECIFIC TASKS.

1.6.1 Protection. Precautions necessary to prevent injury, to persons and damage to equipment and other property, shall be taken by the contractor.

1.6.2 The maintenance, repair, and installation of replacement parts shall be in compliance with accepted National Association Corrosion Engineers practices. All parts and equipment shall be installed in compliance with the recommendations of National Association Corrosion Engineers or the manufacturer to comply with the contract documents. The Contractor shall replace all broken, missing, deteriorated or otherwise unserviceable components determined during inspection.

1.6.3 Workmanship. The maintenance, repair and installation of repair parts shall be under the supervision of the Contractor’s NACE Accredited Corrosion Specialist or Senior Corrosion Technologist. Installation shall be performed by personnel who are specifically trained in this work by the manufacturer and who are engaged full time in the installation and servicing of cathode protection equipment. Electrical work shall be in compliance with the requirements of the National Electrical Code.

1.6.4 Replacement Parts. All repair or replacement parts shall be NACE approved and similar to original parts. A breakdown of cost for all parts shall be approved on invoices.

Parts shall be new. The Contractor shall be reimbursed for the actual cost of parts, shipping and handling included, and shall show proof of purchase and certification with invoices. No profit will be allowed on parts.

1.6.5 Excavation: Before any excavation is done per Miss Utility Laws, the cathodic protection contractor will identify area for excavation with white paint, call Miss Utility Phone 1-800-552-7001.

1.6.6 The Contractor shall perform the testing listed below for cathodic protection systems.

All requested data and observations shall be included in the report.

1.6.7 Rectifier Readings Test. Obtain AC and DC voltage and current ratings, AC and DC voltage and current, and DC circuit tap settings for each circuit of all rectifiers. Read rectifier meters and verify the meter readings with a separate calibrated voltmeter/ammeter.

1.6.8 Test and, if required, adjust all five such rectifiers of gas distribution.

1.6.9 Adjust rectifiers to achieve “instant off” potentials within a range of -0.85 to -1.20 volts or to achieve negative polarization voltage shifts > 100 mV on the largest possible percentage of gas piping.

1.6.9.1 Structure-to-Soil Potential Measurements.

1.6.9.2 Measure structure-to-soil potentials with reference to a Cu/CuSO4 half-cell.

1.6.9.3 Measure “on” potentials of all protected structures.

1.6.9.4 Measure “instant off” potentials or 100 mV negative polarization shift of all structures protected by impressed current systems. Establish the “current off” or “native” potential at locations which are tested against the 100 mV negative polarization shift protection criteria.

1.6.9.5 Measure structure-to-soil potentials at all test station (T/S) locations. Record the voltage reading at each T/S.

1.6.9.6 Where potential measurements are made, test all accessible flanges and unions to establish electrical isolation. Dielectric condition shall be noted as good, shorted, or none.

1.6.9.7 Test potential of all permanent reference half cells.

1.6.9.8 Record observable damage or potentially hazardous condition of structures and equipment.

1.6.9.9 Record observable deterioration of cathodic protection systems.

Potential Readings. Measure potentials of gas distribution piping at all building gas service risers, T/S, valve stations and pressure reducing stations (PRS). For planning purposes, expect that testing shall be distributed according to the following table. Modify this table to reflect field conditions.

Area No. of Risers No. of Valves/PRS Description And Dielectrics and Dielectrics No. of T/S

Rectifier 1 22 40 3 Rectifier 2 37 52 0 Rectifier 3 5 15 20 Rectifier 4 0 2 6 Rectifier 5 100 64 10

TOTALS 172 173 139

1.6.9.10 Frequency Area Description

Annually Gas Lines Visual inspection and reports for all Rectifiers, Anodes, Test Stations, and Dielectric Unions.

Every other Month Gas Lines Inspect, test, repair five Impressed Current Point Anode Rectifiers and associated systems.

1.7 Report. The Contractor shall prepare the Draft and the Final Report and incorporate all data obtained from the work performed per this PWS.

1.7.1 The Draft and the Final Report shall each include a cover sheet, title sheet, executive summary, table of contents, introduction, major topic sections, appendices, tables, figures, glossary, and distribution list.

1.7.2 The executive summary shall contain priority recommendations and a very brief discussion of the regulatory and/or economic impact of the recommendations.

1.7.3 Required information for preparation of the report cover sheet, title sheet, and a distribution list which the Contractor shall incorporate into the report are to be provided by the COR after the Notice to Proceed.

1.7.4 Conclusions shall incorporate brief discussions of applicable background technical information, remedial measures, priority of corrective measures, and cost estimates, as applicable.

1.7.5 Reports shall be presented in descending order of priority and summarize corrective measures discussed in the conclusions.

1.7.6 Tables shall be prepared on standard forms in accordance with tables found in the sample technical report provided by COR after award. Additional or modified data forms may be proposed by the Contractor. The Contractor must submit proposed data forms to the COR for approval before completion of the First Draft. Typed tables shall be prepared for all data gathered during the evaluation.

1.7.7 The Contractor shall perform all evaluation work in accordance with applicable safety procedures identified in OSHA regulations and the Engineering Safety and Health Manual 385-1-1. The Contractor shall be responsible for acquiring all required safety regulations.

1.8 Deliverables. The Contractor shall submit all deliverables to the Contracting Officer, or his/her COR within 14 calendar days from inspection. The Contractor shall provide two copies of the First and Second Drafts of the Technical Report. The Contractor shall provide 1 Hard Copy and 2 Electronic Copies (CD) of the final report. Final report Hard Copy shall be printed using both sides of each page of 8 1/2” x 11” size paper and shall be bound and jacketed as per sample technical report provided by COR after award.

1.9 Rework. The Contractor shall correct all deficiencies which are due to poor Contractor workmanship, use of unauthorized materials, or neglect at no additional cost to the Government. Rework calls shall be completed within two work days. Appropriate deduction in accordance with the Performance Requirements Summary will be taken regardless of rework.

1.10 Service Calls. During the course of the contract, failures may exist in the cathodic protection system identified and covered under the contract. Upon identification of any failure, the Government will place a service call to the Contractor. All service calls will be placed during normal working hours. The Contractor shall respond to all service calls within forty-eight (48) hours after the service call has been placed. Response shall be deemed to exist when a certified mechanic is physically present at the site where the failure exists. All work associated with the service call shall be completed within five (5) working days after the call has been placed. The Contractor will be provided a service call number, a brief description of the problem, and the location of the site where the failure exists. The Contractor shall report to the COR (Bldg. 6220) before performing any work.

2.0 Requirements

2.1 Description of Services. See Section 5.0 for the specific Common Level of Support

(CLS).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 Period of Performance (PoP). The PoP consists of a five (5) year ordering period.

The PoP is as follows:

Base Year 29 Sep 2021 – 28 Sep 2022 Option Year I: 29 Sep 2022 – 28 Sep 2023 Option Year 2: 29 Sep 2023 – 28 Sep 2024 Option Year 3: 29 Sep 2024 – 28 Sep 2025 Option Year 4: 29 Sep 2025 – 28 Sep 2026

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out).

The Contractor shall prepare and submit electronically (within ten (10)) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.2.2 Phase-out.

During the 30 business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

The work to be performed under this requirement will be performed throughout the entire area occupied by Fort Lee and at any pertinent locations in and around Fort Lee. A map of Fort Lee is located at Technical Exhibit (TE) 2.

2.2.3.2 Hours of Operation.

The Contractor shall conduct business, between the hours of 0700 to 1530, Monday through Friday on most facilities, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Mission essential facilities (DECA and DFAC’s) will need to will require work to be performed on nights and holidays at no additional cost to the government.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor may be called upon to deliver a wide variety of services to the installation through an emergency DMO/PWO in support of emergency response. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the KO, however emergency response requirements will take precedence over normal DMO/PWO activities.

2.2.3.6 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below.

Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C.

6103).

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day

2Juneteenth Thanksgiving Day

Independence Day Christmas Day

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident by email or telephone. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document.

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO at the start of the contract. These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work electronically. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.4.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.4.4.2 Qualification Standards.

The Contractor shall provide personnel certified by the National Association Corrosion Engineers in maintenance and repair of cathodic protection. The Contractor shall supply written proof at pre-performance conference and prior to performance. A certified technician shall be on-site during the performance of all work and shall ensure that all work is performed correctly. The technician shall be able to understand, speak, read, and write the English language.

2.4.4.3 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.4 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.5 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO/COR corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Manual Operations.

The Contractor shall establish a contingency plan for manual operation in the event that power or other utilities prevent the computer processing of the DMO and PMO related work documentation. The plan shall be delivered to the KO within 15 business days after contract award date. The contingency plan shall include coordination with DPW and its operations.

2.5 Work Management.

Applicable to all CLS. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW and their operations. Work requirements and timelines shall include coordination with the DPW or COR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.3 Work Status.

The status of all assigned work shall be available to the designated Government representative/COR within one (1) hour of Contractor receipt of request during normal working hours, and 8 hours at all other times. For emergency DMOs, the Contractor shall respond within 2 hours to any inquiries from the KO, COR, Quality Assurance Representatives (QAR), and DPW management.

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed.

Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials).

Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.6.1 The Contractor shall comply with Executive Order 13834, Efficient Federal Operations, for diversion of construction and demolition (C&D) materials and debris from landfills (refer to

TE 3).

2.5.7 Environmental Requirements.

The Contractor shall meet all requirements of the Fort Lee Environmental Special Conditions 2018 (refer to TE 4).

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the DPW-ENV IAW DoD regulations.

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO/COR.

2.5.7.9 New Components.

New components shall match or exceed existing components in both manufacture and quality.

The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection.

If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation.

2.5.8 Reporting Requirements

The Contractor shall furnish, with each invoice submitted, reports on the condition of the equipment monthly and provide annual reports. Reports shall be submitted electronically within five (5) working days after the end of the month in which the work was performed. Each report shall include a resume of the services performed by the Contractor, parts replaced, and deficiencies noted that will require future corrections and recommendations relative to methods for improving the operational effectiveness of the equipment. Specific equipment items will be clearly identified in the report. The format of the report is subject to approval of the Contracting Officer/COR. All repairs and parts that are incidental to normal continuous and safe operation of the listed systems are covered by this contract.

2.6 Demand Maintenance Orders (DMOs).

2.6.1 Directorate of Public Work (DPW).

The Contractor shall receive notification of work from the COR. The Contractor is authorized to execute DMOs that do not exceed 32 work hours in labor. DMOs exceeding the Contractor’s authorized limit shall be executed IAW Attachment 400.

2.6.2 DMO Call Receipt and Entry.

The COR assigns all DMO priorities. All DMOs shall be executed by the Contractor within the following timelines:

Priority 1 (Emergency) The Contractor shall notify the COR of the DMO within 30 minutes of receipt of the DMO from the DPW WR. DMOs are classified as Emergency (Priority

1) when immediate action is required to eliminate life threatening or serious injury hazards to personnel. These DMOs are responded to as soon as possible and no later than one (1) hour after the request. Emergency/Critical DMOs are completed within 24 hours of request, unless the urgency of the work has been reduced to a Priority 2 or 3.

Priority 2 (Urgent) These DMOs shall be completed by the Contractor within seven (7) business days from receipt, unless reduced to a Priority 3.

Priority 3 (Routine) These DMOs shall be completed by the Contractor within 30 calendar days of receipt.

2.6.3 Completed Work.

The maintenance, repair and installation of repair parts shall be under the supervision of the Contractor’s NACE Accredited Corrosion Specialist or Senior Corrosion Technologist.

Installation shall be performed by personnel who are specifically trained in this work by the manufacturer and who are engaged full time in the installation and servicing of cathode protection equipment. Electrical work shall be in compliance with the requirements of the National Electrical Code.

2.6.4 Materials.

All repair or replacement parts shall be NACE approved and similar to original parts. A breakdown of cost for all parts shall be approved on invoices. Parts shall be new. The Contractor shall be reimbursed for the actual cost of parts, shipping and handling included, and shall show proof of purchase and certification with invoices. No profit will be allowed on parts.

2.7 Preventive Maintenance Orders (PMOs).

2.7.1 The Contractor personnel shall complete scheduled preventive maintenance work within five (5) business days for monthly preventive maintenance, 14 business days for quarterly preventive maintenance, and 30 business days for semi-annual and annual PM’s.

2.7.2.1 The preventive maintenance scheduler shall be MS Excel based and include work center, maintenance plan, equipment number, equipment description, building number, frequency, task list, date called/scheduled, and any additional notes pertinent to the preventive maintenance (e.g.-date added, new building, etc.). Additionally, by close of business (COB) each week, the Contractor shall provide the COR in MS Excel, a project preventive maintenance planning schedule of work to be accomplished in the following week.

2.7.3 Approved preventive maintenance schedule.

The Contractor shall strictly adhere to the scheduled preventive maintenance dates to facilitate verification of work by the COR. If the Contractor finds it necessary to reschedule a PMO, a written request shall be made to the COR detailing the reasons for the proposed change at least five (5) business days prior to the originally scheduled preventive maintenance date. No scheduled preventive maintenance dates shall be changed without the prior written approval of the COR.

2.7.4 PMO Tag /Log.

Upon completion of the preventive maintenance inspection, the Contractor shall attach a tag to the equipment item (or in the immediate vicinity thereof) indicating the equipment Maintenance Control Designation (MCD) number, the date of maintenance, and the initials and identification number of the Contractor employee who performed the work. Preventive maintenance will not be considered performed unless the tag is current and affixed. The preventive maintenance tag information which includes the MCD number, date of maintenance and warranty information.

In instances where a PMO tag is not practicable, then the Contractor may elect to maintain a current PMO log in lieu of a tag.

2.10.3 Routing of Warranty DMOs.

The Contractor personnel shall be familiar with all facilities and equipment under warranty to notify the COR of DMOs requests impacting warranties. For DMOs assigned to other service providers, the COR shall notify the service provider, who shall then determine if the problem is a valid warranty item. If the item is a valid warranty request, the service provider shall route the DMO back to the COR and the DMO shall be routed to the warranty provider for repair. If the repair requirement item is not covered by the warranty, the DMO shall be completed by the service provider. Warranty items that may have been overlooked by the DMO review may be flagged by technicians or workmen as warranty items. In such cases, the DMO shall be routed back to the COR and the DMO shall be routed to the warranty provider for repair. Contractor shall place warranty calls and track status until warranty repair has been completed.

2.13.1 Repair and Replacement.

The Contractor shall report damages to the KO/COR within two (2) hours. Damages can include those found on site during inspections and/or repair of other areas or damages caused by the Contractor during the repairs. The Contractor shall repair or replace parts with products similar in appearance to the original.

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.14.5 Contractor and Vendor Access.

Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess a valid United States National or State issued identification to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.14.5.1 All Contractor personnel requesting access to Fort Lee will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Lee.

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion electronically for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil.

2.15.1 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Rock Island’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Lee, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR electronically within 30 calendar days of completion.

2.15.2 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion electronically or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html.

2.15.4 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit electronically the safety plan to the KO/COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.16.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for persons, including outside Contractors and property managers, who manage, supervise, and perform hot work. It covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.

2.16.3.1 A Hot Work Permit Log shall be i s s u e d b y t h e F o r t L e e F i r e D e p a r t m e n t S t a t i o n # 3 ; i t w i l l b e maintained and presented to the KO or designated Government representative/COR u p o n r e q u e s t . The Contractor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The KO and COR shall be notified of deficiencies beyond the terms of this contract.

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certified.

The Contractor shall provide personnel certified by the National Association Corrosion Engineers in maintenance and repair of cathodic protection. The Contractor shall supply written proof at pre-performance conference and prior to performance.