Attachment 14 Past Performance Questionnaire.docx

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Attached to
GSA: PJM Carbon-Pollution Free Electricity/Retail Electricity 2024
Solicitation number
47PA0724R0005
Issued by

About this file

This document is a Past Performance Questionnaire (PPQ) that is used to collect information about a contractor's past performance on a federal contract. The PPQ requests details about the contractor, the contract, and the client's assessment of the contractor's performance in areas such as quality, schedule, customer satisfaction, and cost/financial management. The questionnaire includes rating scales and comment sections for the client to provide feedback on the contractor's strengths, weaknesses, and overall satisfaction. This PPQ is related to a federal contract opportunity for the supply of retail electricity, including carbon pollution-free electricity, to federal and non-federal agencies located in the PJM Interconnection/Regional Transmission Operator (PJM/RTO) market area. The solicitation is for a 10-year delivery period and the total estimated annual quantity is 1.1 million MWh's. The contract will be a Firm-Fixed-Price, Requirements Type contract.

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ATTACHMENT: PAST PERFORMANCE QUESTIONNAIRE (PPQ)

CONTRACT INFORMATION (Contractor/Offeror to complete Blocks 1-4)

1. CONTRACTOR/OFFEROR INFORMATION

Offeror Name:

UEI Number:

Address:

Contact Name:

Email Address:

Contact Phone Number:

Alternate Contact:

2. GENERAL WORK INFORMATION

Work performed as: ☐ Prime Contractor ☐ Subcontractor ☐ Joint Venture ☐ Other (Please explain):

Percent (%) of project work performed:

If a subcontractor, who was the prime (Name/Phone #):

3. CONTRACT INFORMATION

Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: ☐ Firm Fixed Price ☐ Cost Reimbursement ☐ Other (Please explain)

Contract Title:

Contract Location:

Contract Value:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

4. PROJECT DESCRIPTION

Provide a brief description of work.

INSTRUCTIONS FOR CLIENTS COMPLETING THIS QUESTIONNAIRE: GSA requests that the client completes this questionnaire and submits it directly to the Contracting Officer Bonnie Bueter at bonnie.bueter@gsa.gov. The government reserves the right to verify any and all information on this form.

Use the following adjective ratings and definitions in your evaluation of the Contractor’s performance.

RATING
DEFINITION
NOTE
(E) Exceptional
Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.
An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.
(G) Good
Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
A Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.
(S) Satisfactory
Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.
(M) Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.
A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.
(U) Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.
An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.
(N) Not Applicable
No information or did not apply to your contract
Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

CLIENT INFORMATION

Client Point of Contact Information Name of Person Completing Questionnaire:

Company/Agency:

Phone Number:

Email Address:

Describe your role in the project:

Date Questionnaire was completed (mm/dd/yy):

Client’s Signature:

Instructions: Please select the adjective rating that best reflects your evaluation of the contractor’s performance.

1. QUALITY:
E G S M U N
(a) Ability to meet quality standards specified for technical performance.
☐ ☐ ☐ ☐ ☐ ☐
(b) Timeliness/effectiveness of contract problem resolution without extensive customer guidance.
☐ ☐ ☐ ☐ ☐ ☐
(c) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance).
☐ ☐ ☐ ☐ ☐ ☐

COMMENTS SECTION

Please provide responses to the above questions (if applicable) and/or additional remarks. Also please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk.

2. SCHEDULE/TIMELINESS OF PERFORMANCE:
E G S M U N
(a) Ability to comply with the delivery or performance schedule
☐ ☐ ☐ ☐ ☐ ☐
(b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract.
☐ ☐ ☐ ☐ ☐ ☐

COMMENTS SECTION

Please provide responses to the above questions (if applicable) and/or additional remarks. Also please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk.

3. CUSTOMER SATISFACTION:
E G S M U N
(a) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication).
☐ ☐ ☐ ☐ ☐ ☐
(b) Overall customer satisfaction.
☐ ☐ ☐ ☐ ☐ ☐

COMMENTS SECTION

Please provide responses to the above questions (if applicable) and/or additional remarks. Also please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk.

4. COST/FINANCIAL MANAGEMENT
E G S M U N
(a) Ability to meet the terms and conditions within the contractually agreed price(s)?
☐ ☐ ☐ ☐ ☐ ☐
(b) Please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation.
☐ ☐ ☐ ☐ ☐ ☐
(c) Is the Contractor’s accounting system adequate for management and tracking of costs? (If no, please explain in the comment section below.)
☐ Yes ☐ No
(d) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? (Indicate if show cause or cure notices were issued, or any default action in the comment section below.)
☐ Yes ☐ No
(e) Have there been any indications that the contractor has had any financial problems? (If yes, please explain in the comment section below.)
☐ Yes ☐ No

COMMENTS SECTION

Please provide responses to the above questions (if applicable) and/or additional remarks. Also please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk.

5. SUMMARY

Would you hire or work with this firm again? (If no, please explain in the comments section below.)
☐ Yes ☐ No

COMMENTS SECTION

Please provide responses to the above questions (if applicable) and/or additional remarks. Also please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk.

FOR OFFICIAL USE ONLY – SOURCE SELECTION INFORMATION FAR 2.101 AND 3.104

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