Attachment 1- SOW_Janitorial_SFO Group.pdf

SEPTEMBER 2023

CONSOLIDATED

STATEMENT OF WORK FOR

Services at Multiple Oakland District Facilities San Francisco (SFO) Group

1. SCOPE: This document outlines the requirements for janitorial service, including the supply of trash dumpsters and trash removal services, at Federal Aviation Administration (FAA) buildings and offices in multiple locations. Some locations may also include Landscape Services. The requirements for landscaping will be listed under Section 14 for the specific site(s).

1. Napa (APC) ATCT

2. Concord (CCR) ATCT

3. Santa Rosa (STS) ATCT

4. Oakland/Bay SSC/Golden Gate District Office (GGDO)

5. Oakland (OAK) ATCT

6. Fresno (FAT) ATCT/TRACON

**Facilities may be added or removed upon mutual agreement of the Government and Contractor.

2. GENERAL INFORMATION

Period of Performance: The period of performance shall be for one (1) Base Year and four 12-month option years.

The Period of Performance reads as follows:

Base Year: 03/01/2024 to 02/28/2025 Option Year 1: 03/01/2025 to 02/28/2026 Option Year 2: 03/01/2026 to 02/28/2027 Option Year 3: 03/01/2027 to 02/29/2028 Option Year 4: 03/01/2028 to 02/28/2029

**Locations #4, #5 & #6 will have a Start Date of 04/01/2024.**

The Government reserves the right to extend the term of this contract at the prices set forth in Section B of the Contract in accordance with the terms and conditions contained in clause 3.2.4-34 Option to Extend Services.

Type of Contract: The Government will award a single firm fixed price contract.

Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. A draft Quality Control Plan will be provided with the offer and once selected for award, the contractor will provide the final plan within 30 days after award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

Interference with Government Business: The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

Protection of Government Property: During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Safety and Fire Prevention: The Contractor shall be responsible for instructing their employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs shall be provided by the Contractor to indicate, “Danger Hazardous Floors, Walk Left or Walk Right”, as applicable, and approved by the COR prior to use. Such signs shall be displayed at all times in all areas where cleaning operations are in progress that necessitate use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which may impose a traffic obstruction or personnel hazard. Contractor's employees will be required to interrupt their work to allow passage of personnel, equipment, or carts. When cleaning of a public traffic area (i.e., lobbies or corridors) results in a temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures.

Recognized Holidays: The contractor will not be required to perform services on these Holidays unless specified in section 13:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Independence Day Christmas Day Independence Day

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

Facilities: The Government will furnish or make available to the Contractor the facilities described in herein. The Contractor will be responsible and accountable for such facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facilities will be provided by the Contractor. The Contractor will obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facilities. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor. At the completion of the contract, all facilities will be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor will be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

Utilities: The Government will furnish utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer Representative. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

The Contractor will be responsible for instructing employees in utilities conservation practices. The Contractor will be responsible for conserving utilities, which shall include, but not necessarily be limited to:

• Lights shall be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR.

• Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

• Water faucets or valves will be turned off after the required usage has been accomplished. To conserve water, only the minimum quantity of water needed for the required usage will be expended.

Janitorial Closets: Janitorial closets may be assigned, if available, to the contractor by the Contracting Officer’s Representative for the storage of bulk supplies inside the building. No other supplies or equipment may be stored on site.

The Government will not be responsible for loss and/or damage to contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result in the withdrawal of the use of such facilities.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBLITIES

The Contractor will furnish all materials, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this Statement of Work.

a. The Contractor must furnish all supplies, including bathroom supplies, waste bin liners, toilet tissue, hand soap, hand sanitizer, paper towels, dishwashing powder or liquid, deodorizers, disinfectants, dish soap, dinner napkins, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract and walk-off mats. The Contractor is responsible for placing these items in their normal place of use.

NOTE: ALL toilet tissue supplied under this contract must be no less than 2-ply. There will be a sufficient stock of supplies such as toilet tissue and paper towels to ensure the facilities does not run out, especially over a weekend or Holiday.

b. The Contractor must furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor- provided tools (i.e. vacuum cleaner, buffing machines etc.) must be commercial grade and must not generate excessive noise that disrupts the work in progress. Vacuum bags must be replaced on a weekly basis or sooner if needed. The Contractor must use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties.

c. All power equipment and attachments, including power cable and extension cords, must be free from any defects. The Contractor must use only the FAA furnished power outlets designated by the COR or CO.

d. No contractor furnished or owned commodity must be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor must keep pilferable items under lock and key at all times and must provide the COR with a key in the event of an emergency.

e. The Contractor will provide the COR and Facility a binder with the complete list of Material Safety Data Sheets (MSDS) for ALL CHEMICALS being utilized to sanitize and clean the facility. The Contractor will also ensure that this list is updated whenever there are Chemical / Product changes.

5. CLEANING SERVICES: Performance requirements for cleaning consist of the following each time an area is serviced. Use of a disinfectant is required where applicable.

a. Furniture or other equipment (including waste bins) moved while performing cleaning services must be returned to their original position.

b. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, metal, wood, and resilient flooring must be swept or dust mopped to remove all loose dirt, dust, and debris.

c. Vacuuming Carpets and Rugs. Carpeted areas, rugs, and mats must be vacuumed free of all loose soil and debris.

d. Emptying Waste Bins. All waste bins must be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking must be replaced with a new plastic liner. Waste bins must be washed inside and outside utilizing a disinfectant as needed to remain free of odors. After washing, bins must be wiped dry and new plastic liners installed. All ashtrays and ash receptacles must be emptied and cleaned free of tobacco residue.

Boxes, cans, bottles, and other items placed adjacent to waste bins and marked "TRASH" must also be removed and disposed of. All waste collected must be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal must be picked up and disposed of by the Contractor. including cigarette butt receptacles, within the building and outside the building

e. Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills must be dusted. Walls, doors, and partitions must be wiped clean (including glass in partitions and doors) to a height of 7’0" above the floor level. Electronic equipment must be dusted with an industry standard approved dusting tool. If present, chalk and marker trays, and erasers must be cleaned. The contractor must verify with the COR that the chalkboards and dry erase boards can be cleaned before cleaning. All dry erase boards must be cleaned with a cleaning solution designed for dry erase boards. Corridor, lobby, and entrance walls and doors must be cleaned. Miscellaneous hardware and bright metalwork must be wiped clean. Drinking fountains/dispensers must be cleaned and disinfected. All surfaces of drinking fountains/dispensers must be free of stains, smudges, and scale.

f. Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area must be cleaned. Soil and moisture underneath mats must be removed and the floor must be cleaned as appropriate along with the rest of the floor. The mats must be returned to their original locations afterwards. The Contractor must report, in writing to the Contracting Officer (CO), all walk- off mats worn out to the point of being ineffective.

g. Damp Mopping. Prior to damp mopping, floors must be swept/dust mopped. Floors must be damp mopped with an industry standards cleaning solution to remove dirt, streaks, smears, and stains.

h. Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors must be damp mopped as specified above. Floors must be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing must contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it must be removed in a manner that must leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor must have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish must be uniform from wall to wall, including corners.

i. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors must be completely waxed and buffed. The Contractor must use a liquid wax system containing not less than 18% solids. The floors must be damp mopped as specified above immediately prior to application of wax. Floors must be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

j. Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks must be washed inside and outside utilizing a disinfectant, and must be free of stains and odors. Pumice sticks and toilet bowl cleaner must be used to remove stains from urinals and water closets. Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) must not be used to clean lavatories or sinks. Floors must be swept/dust mopped free of dirt and mopped with a disinfectant.

Wainscoting, partitions, walls, and doors must be cleaned free of dirt, stains, and graffiti. Mirrors must be cleaned and polished. All metal fixtures and hardware must be cleaned. Waste bins must be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms must be considered part of the restrooms, and cleaned accordingly. Restroom supply dispensers (paper towels, toilet tissue, soap, and hand sanitizer) must be replenished. The Contractor must stock restrooms with sufficient supplies to ensure that the supplies must last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor must replenish them at no additional cost to the Government.

k. Stripping and Waxing Floors. Resilient flooring must be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to waxing. After application of wax, areas must be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The waxed floor must present a clean appearance free from scuffmarks or dirt smears. Furniture or other equipment moved during floor stripping and waxing must be returned to their original positions.

l. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs must be vacuumed free of all loose soil and debris. Carpets and rugs must be shampooed free of streaks, stains, and spots, and must have a bright uniform color. Shampooing must be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing must be returned to their original positions.

6. SPECIAL PRECAUTIONS: Some areas must be occupied by FAA employees performing official duties during the time contract work is being conducted. Therefore, the contractor must give special attention while conducting work in these areas. These areas contain critical and specialized power for the operation of equipment used by the FAA. At no time may the Contractor’s power-driven equipment be plugged into any electrical outlet used by FAA equipment or racks. Care must be exercised to prevent vacuum cleaners, buffers, mops, etc., from striking FAA electronics equipment and racks. The COR must assist the Contractor in working out the best and safest methods for the proper cleaning of these areas.

7. SERVICES TO BE PERFORMED ON A DAILY BASIS AT ALL LOCATIONS.

Daily will either encompass 3, 5, 6 or 7 days. Section 13 will identify the days for each facility.

a. Wipe down all water fountains/dispensers, cooler fixtures and drain pans.

b. Empty all waste bins.

c. Vacuum all carpeting and sweep all non-carpeted floor space including hallways. Note: Due to the critical nature of Air Traffic Communications, all vacuuming in the Tower Cab must commence after coordination with the COR, who coordinates with the Air Traffic Shift Supervisor.

d. Clean all restrooms.

e. Clean all break rooms. Clean and wipe off all surfaces, including the top of snack machines, TV, tables, and counter tops with odorless disinfectant cleaning solutions. Clean and disinfect microwave ovens. Wipe chairs and/or brush off upholstered chairs. Replenish all paper towel dispensers with properly fitting towels.

f. Disinfect entryway door handles and push bar inside and outside, elevator buttons and all handrails.

g. Remove all trash, garbage, packing, crating, and other extraneous material from the premises and disposed of it in accordance with city, county, and state regulations. The contractor must maintain all refuse areas in a clean, orderly condition, free of flies and vermin. This includes emptying recycle bins.

8. SERVICES TO BE PERFORMED ON A WEEKLY BASIS AT ALL LOCATIONS. Services must not exceed 7 days between each service.

a. Damp mop all non-carpeted floors including hallways and equipment room.

b. Sweep all stairways and landings and clean all ledges in tower stairwell.

c. Remove splash marks from walls around all water fountains/dispensers, coolers and sinks.

d. Dust all horizontal counters, equipment on counters, blinds, windowsills, and ledges.

e. Clean entrance and exit corridors. Wash inside and outside of entrance and exit corridor glass door until free of film, streaks, and stains. Wipe up all spills and drips.

f. Clean and disinfect elevator walls.

g. Restrooms. Clean and flush floor drains with disinfectant.

9. SERVICES TO BE PERFORMED ON A MONTHLY BASIS AT ALL LOCATIONS. Services must not exceed 30 days between each service.

a. Clean all refrigerators externally (if present).

b. Clean stairwells (including handrails and landings) between ground and junction floors.

c. Clean all air conditioning and heating vents.

d. Dust cab window shades to prevent scratching or damage to the shade finish.

e. Breakrooms. Clean stove and inside of oven (if present).

f. Spot clean all carpeting.

10. SERVICES TO BE PERFORMED ON A QUARTERLY BASIS AT ALL LOCATIONS:

Once per three-month period not to exceed 90 days between service, at a time to be coordinated with the COR.

a. Wax and buff all tile floors (except anti-static or slate floors).

b. Clean all glass and frames inside and out. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

c. Wash, clean, and squeegee all facility window glass areas, interior only, excluding cab windows. This work is to be done during daylight hours only. Do not use abrasive or cleaners that may mar or spot the glass. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed. This must be coordinated in advance with the COR.

11. SERVICES TO BE PERFORMED ON A SEMI-ANNUAL BASIS AT ALL LOCATIONS:

Once per six-month period, not to exceed 180 days between services, at a time coordinated with the COR.

a. Strip and wax all tile floors in the building.

b. Clean and shampoo all carpet.

c. Clean and shampoo all cloth furniture.

d. Clean all light covers in towers and base buildings.

e. Clean all blinds and rehang.

NOTE: Schedule variances and additional tasks that differ from above will be listed for each Specific Site listed in Section 13.

12. SPECIAL INSTRUCTIONS:

a. The Contractor must provide the COR with a monthly work schedule. The schedule must include work hours, employees involved, and any special services to be performed during the monthly cycle, I.E. buffing floors, etc.

The schedule must be submitted to the COR every fourth Tuesday of the preceding month for it to be effective.

The Contractor shall provide the COR with a signed and dated checklist documenting the completion of the various services. Any changes to the schedule require prior approval of the COR. Tasks must not be scheduled using the fiscal year as a basis (October through September). Tasks must not be scheduled during the last week of the month, last month of the quarter, or the last month of the semi-annual period.

b. The Contractor must arrange for satisfactory supervision of the contract work. The contractor or his/her supervisors must be available at all times. The name of the supervisor must be submitted in writing through the COR to the CO. Where weekly services are required, such supervisor must meet with the COR once each week to inspect contract performance. Where services are performed no more than biweekly (every other week) or monthly, such meeting must be conducted once each month.

c. Prior to the commencement of the contract, the CO/COR and the Contractor must meet and review the total workload and working methods proposed by the Contractor. The Contractor must submit prior to the contract starting date an annual schedule of all periodic work by dates and areas. The Contractor must be required to submit a work report of the periodic jobs performed for comparison with the schedule requirements.

d. Employee Training -The Contractor will be responsible for training his/her employees on the following subjects:

• Proper use and handling of specified and approved detergents, supplies, and equipment.

• Care and maintenance of Contractor and Government-furnished property.

• Familiarization with fire prevention and safety procedures. This will include fall protection if applicable for cleaning in high areas and proper use of ladders.

• Familiarization with applicable FAA policies/regulations and their effect on housekeeping services.

Documentation of this training will be made available to the Contracting Officer and/or their Representative upon request.

e. The Contractor must ensure each employee completes the appropriate security forms required by FAA, Western Personnel Security Division, in order to conduct local background checks and appropriate national agency checks.

If the background security checks reveal the employee does not meet FAA’s suitability standards, he/she must not be allowed to work at the FAA facility. Security must notify the CO prior to notifying the Contractor to remove the employee from the facility. The Contractor must submit to the COR a list of all employees by name who are to work at this facility not later than ten (10) days after receipt of contract award. The Contractor must likewise notify the COR in writing of any deletions or additions of employees performing under this contract immediately.

The Contractor and his/her employees must be subject to all rules and regulations relative to entering and leaving the buildings and grounds for security purposes.

f. Badges-All employees shall wear FAA-supplied security badges above the waist, on the front of the body, and on their outermost clothing at all times while on the premises. Upon termination of employment, security badges shall be turned in to the Contracting Officer’s Representative.

Special Badging is required at the sites below.

• No Special or additional Badging is required at the current locations listed.

g. Additional Airport Authority Insurance Requirements are required at the sites below.

• No additional insurance requirements are required for any of the current sites listed.

h. The contractor is responsible for all government-furnished keys and access cards. The contractor must bear the cost of replacement keys and re-coring and all applicable locks if the keys and/or access cards become lost or destroyed.

13. SERVICES SPECIFIC TO EACH LOCATION.

Please Note: Facility-specific requirements contained in this section are in addition to all other requirements contained in the SOW, and to the extent that there are any inconsistencies, the facility-specific requirements will take precedence.

a. Napa ATCT, 4000 Airport Rd Napa, CA 94558

Janitorial Service to be Performed: Facility to be cleaned encompasses approximately 1781 square feet. Space consists of stairways, administrative offices, operational areas, break rooms, equipment rooms, storage rooms, restrooms, closets, workshop areas, and a Tower Cab. The ATCT has 5 levels, including the Ground and Cab Levels. The APC ATCT also has a stairwell running from the Ground level to the 4th Floor.

Clean Light Fixtures: Easily removable (not requiring tools) light fixtures will be cleaned to remove bugs, dirt, dust, grease, and other foreign matter. Permanently attached fixtures shall be dusted and cleaned in place monthly.

After cleaning Light fixtures shall be free of bugs, dirt, dust, grease and other foreign matter.

Replace Burned Out Lamps: Burned out light bulbs and/or fluorescent tubes shall be replaced when discovery of light burn out or upon notification.

Defrost and Clean Interior Refrigerator: Defrost, clean with a mild disinfectant and deodorize the interior of the refrigerator semiannually.

High Cleaning: High cleaning will he performed on a weekly basis. Ceilings and items which are part of the ceiling (such as light fixtures) and those areas and items not covered in previous paragraphs; overheads, pipes, ducts, air discharge assemblies, tops of lockers and cabinets, windows and window ledges, exit signs, clocks, venetian blinds. Electronic Equipment is excluded. When dusting does not remove accumulated dirt and grime, contractor will wash with a suitable cleaner, resulting in dust free high areas.

Hours Service is to be Performed: All services must be conducted seven (7) days a week, Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday including Holidays between 7:00am and 10:00pm. In the operations area, services shall be accomplished after the ATCT closes. Times for Cab window cleaning and cleaning other than the operations area will be coordinated with the Contracting Officer's Representative.

Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

b. Concord ATCT, 20 I John Glenn Drive Concord, CA 94529

Janitorial Service to be Performed: The facility to be cleaned encompasses approximately 1410 square feet.

Space consists of stairways, administrative offices, operational areas, break rooms, equipment rooms, storage rooms, restrooms, closets, workshop areas, and a Tower Cab. ATCT has 5 levels, including the Ground and Cab Levels. Offices on the first level are occupied by Contra Costa County and are not included in this contract.

However, the entryway and common areas of the first floor are included. The CCR ATCT has a service elevator shaft running from the Ground Level to the 3rd floor. The CCR ATCT also has a stairwell running from the Ground Level to the 5th floor.

Clean Light Fixtures: Easily removable (not requiring tools) light fixtures will be cleaned to remove bugs, dirt, dust, grease, and other foreign matter. Permanently attached fixtures shall be dusted and cleaned in place monthly.

After cleaning Light fixtures shall be free of bugs, dirt, dust, grease and other foreign matter.

Replace Burned-Out Lamps: Burned-out light bulbs and/or fluorescent tubes shall be replaced when the discovery of light burn-out or upon notification.

High Cleaning: High cleaning will he performed on a weekly basis. Ceilings and items which are part of the ceiling (such as light fixtures) and those areas and items not covered in previous paragraphs; overheads, pipes, ducts, air discharge assemblies, tops of lockers and cabinets, windows and window ledges, exit signs, clocks, venetian blinds. Electronic Equipment is excluded. When dusting does not remove accumulated dirt and grime, the contractor will wash with a suitable cleaner, resulting in dust free high areas.

Hours Service is to be Performed: All services must be conducted one-shift basis seven (7) days a week, Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday, including Holidays between 7:00am - 10:00pm. In the operations area, services shall be accomplished after the ATCT closes. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work. FAA personnel on site may direct worker to appropriate times to complete tasks and coordinate inaccessible rooms to be cleaned.

c. Santa Rosa ATCT, 2245 Airport Boulevard, Santa Rosa, California, 95403

Janitorial Service to be Performed: The facility to be cleaned encompasses approximately 1781 square feet.

The space consists of stairways, administrative offices, operational areas, equipment rooms, storage rooms, restrooms, closets, and workshop areas.

Clean Light Fixtures: Easily removable (not requiring tools) light fixtures will be cleaned to remove bugs, dirt, dust, grease, and other foreign matter. Permanently attached fixtures shall be dusted and cleaned in place monthly.

After cleaning Light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter Replace Burned-Out Lamps: Burned-out light bulbs and/or fluorescent tubes shall be replaced when the discovery of light burn-out or upon notification.

Defrost and Clean Interior Refrigerator: Defrost, clean with a mild disinfectant and deodorize the interior of the refrigerator semiannually.

Hours Service is to be Performed: All services will be provided on a one-shift basis seven (7) days a week, Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday including Holidays between 7:00am to 10:00pm In the operations area, services shall be accomplished after the ATCT closes. Times for window cleaning and cleaning other than the operations area shall be coordinated with the Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

d. Oakland & Bay System Support Center (Oak SSC, Bay SSC) & Golden Gate District Office (GGDO)

Oak SSC & Bay SSC is located at: 1029 Grumman Street Oakland, CA 94621.

GGDO is located at: 1027 Grumman Street Oakland, CA 94621.

Janitorial Service to be Performed: Oakland & Bay System Support Center building has approximately 15,000 square ft. of building space. The Golden Gate District Office has approximately 11,850 square ft. of building space. This space consists of administrative offices, conference rooms, meeting rooms, equipment rooms, break rooms, storage rooms, closets, entryways, restrooms, and workshop areas.

High Dusting: After high dusting, all dust, lint, litter, and dry soil shall be removed from all surfaces above 5’0” from the top of the floor surface. Venetian blinds, where installed, are included in high dusting.

Low Dusting: After low dusting, all dust, lint, litter, and dry soil shall be removed from the horizontal surfaces of desks, chairs, file cabinets, and other types of office furniture and equipment and from horizontal ledges, window sills, hand rails, etc., to a line 5’0”above the floor level.

Clean and Defrost Refrigerator: Clean, defrost, and deodorize the refrigerator. Clean the outside of the refrigerator removing handprints, dirt and scuff marks.

Clean Light Fixtures: After cleaning, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

Clean Chalkboards: Unless marked “DO NOT ERASE”, chalkboards shall be cleaned by removing all writing, dust, streaks, marks, and smudges from the chalkboard and chalk tray.

Walk-Off Mat Cleaning: Carpet-type entrance mats shall be vacuumed to remove soil and grit and to restore resiliency of the carpet pole. Rubber or polyester entrance mats shall be swept, vacuumed, or hosed-down outside to remove soil and grit. Soil and moisture underneath entrance mats shall be removed and mats returned to their normal location.

Hours Service is to be Performed: All services must be conducted Monday, Tuesday, Wednesday, Thursday, and Friday excluding Holidays between 6:00 am and 4:00pm. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

e. Oakland Int’l ATCT & Base Building- 101 Air Cargo Way, Oakland, CA 94621

Janitorial Service to be Performed: ATCT height is 218'-9" to control cab, 11floorsincluding the cab.

2,945 sq. ft. occupied: Administrative offices, operational areas, break room, storage rooms, restrooms, closets, workshop, and tower cab.

7,859 sq. ft. unoccupied: Stairways and landings.

Base Building: 13,000 square feet, 2-floors. Space consists of stairways, administrative offices, operational areas, break rooms, equipment rooms, storage rooms, restrooms and closets.

Glass & Windows: The Tower has 4 in-swing windows on Level 9,12 inoperable windows in the Cab and 36 Cab Catwalk glass. The Base Building has approx. 221 exterior windows and 41 interior windows. The windows in the Tower Level 9 (where the break room is) are in-swing windows and the exterior of the windows can be cleaned from inside. Window cleaning (excluding cab windows inside and outside): Glass windows must be washed using such instruments as to assure the cleaning is thorough. Windows must be free of all traces of film, dirt, smudges, water deposits, and other foreign matter. Window frames, casings, and sills must be free of spots, dust, dirt, streaks, smudges, water deposits, and other foreign matter. Glass railing system (tower catwalk & second story break room patio): Entire system must be spotless; free of bird droppings, visible dust, dirt, stains, streaks, smudges, fingerprints, water deposits, and other foreign matter.

Burned-Out Lamps: Burned-out light bulbs and/or fluorescent tubes shall be replaced when discovery of light burn-out or upon notification.

Entrance Mats: The contractor must supply and maintain mats at all public entry points. The mats must be at least 4 feet wide by 6 feet long in the primary direction of travel to capture dirt and particulates entering the building. The contractor must coordinate with the COR for a decision as to style and color of the entrance mats.

The contractor must develop the associated cleaning strategies to maintain those entryway systems as well as exterior walkways within 12 feet of the entrance. Public entryways that are not in use or serve only as emergency exits are excluded from the requirements, as are private offices.

Hours Service is to be Performed: Services within the tower cab shall be performed between the hours of 12:00 am and 5:00 am. Areas outside of the tower cab are recommended to be serviced after 5:00 pm. All services are to be performed seven days a week, including holidays. The service schedule shall be coordinated with the Contracting Officer’s Representative (COR). Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

f. Fresno ATCT and TRACON - 5055 E. Andersen Ave., Fresno CA, 93727

Janitorial Service to be Performed: Facility to be cleaned encompasses approximately 17,203 sq ft. and consist of 7 floors.

Hours Service is to be Performed: All services shall be performed seven (7) days a week Sunday through Saturday including Holidays after 8 pm local time – and no later than 5 am local time. All floors accept the fifth floor TRACON. The fifth floor would need to be done after 10 pm local time. Contractor personnel need to be aware of times when Air Traffic is particularly heavy and therefore, adjustment of hours may be required to perform the necessary work.

14. OTHER

Policing Grounds: Paper, bottles, cans, and all other trash and refuse shall be removed from all grounds, sidewalks, and interior courts within the facility grounds. All removed items shall be deposited in the nearest waste container.

Unforeseen Facility Closures: When an unforeseen facility closure occurs on a regularly scheduled day of work, the Government shall have the following options:

a. To require the Contractor to perform the work on the following day, unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

b. To forego the work and accordingly reduce payment due to the Contractor, on a prorated basis for work not performed.

c. To reschedule the work on any day satisfactory to both parties.

Emergency Services: In the event that an emergency situation occurs, such as flooding, glass breakage, spillage of liquids, storm clean up, etc., prior to or after normal working hours, the Contractor will be required to provide clean up when ordered by the Contracting Officer, shall execute the following special cleaning protocols:

Phase 1: General Damp wipe with I 0% bleach solution twice (mid-morning and midafternoon) daily:

• Entry and exit doors

• Escalator handrails (if applicable)

• Elevator control panels and call buttons

• Restroom doors

• Conference room doors

• Public use telephones (Guard Desks, Lobbies, conference rooms, etc.)

• Public use tables (inside and outside)

• Cafeteria tables should be cleaned between each use

Damp wipe with 10% bleach solution daily:

• Conference room tables

• Stairwell handrails and doors

Phase 2: Sick Individual (microbial cleaning protocols):

(On a "call as needed" basis. A 24 HOUR RESPONSE TIME IS REQUIRED when a call-out service is requested.)

High-Efficiency Particulate Air (HEPA) vacuum all porous (cloth/fabric) surfaces and lightly mist with a 2-5% bleach solution (test areas to ensure fading does not occur):

• Workstation fabric walls (interior)

• Workstation fabric walls (exterior and common areas)

• Workstation fabric chairs

• Workstation carpet

• Workstation fabric flipper storage cabinets

• All common area fabric walls from floor to ceiling.

• All common area carpets

• All conference room fabric walls, chairs, and carpets.

• Workstation flipper storage doors

Damp wipe with IO% (in child care settings 5%) bleach solution:

• All nonporous (hard, plastic, wood, metal, painted, etc.) surfaces inside workstation

• Nonporous surfaces in common areas

• In conference rooms all horizontal surfaces and ledges

• All hard walls

• All doors and doorframes, including door handles, openers, etc.

• All storage cabinets and filing cabinets

• Workstation non-fabric flipper storage cabinets

• All "other" horizontal surfaces and ledges

• All outside surfaces of computer equipment- COMPUTER PERSONNEL ONLY!

• Telephone surfaces

• Inside flipper storage doors if empty

• Non-carpeted (tile, hardwood, etc.) flooring

Clean with 2-5% bleach solution:

• Carpet. Test area to ensure fading does not occur.

Waste Management and Pollution Prevention: In accordance with EO 13514, FAA is required to divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of its operations. In support of meeting this requirement, the Contractor shall divert from landfill or incineration facility disposal a minimum of 50% of the non-hazardous waste generated as a result of the Contractor’s work, to the maximum extent feasible. In doing so, the Contractor shall appropriately utilize the facility’s existing waste and recycling program. The Contractor will establish a program to promote cost-effective waste reduction in all operations and facilities covered by the contract in accordance with clause 3.6.3-7. All reports will be provided to the CO and COR monthly.

Lost and Found Property: It is the Contractor’s responsibility to ensure that all articles of possible personal or monetary value found by the Contractor's employees are turned in to an office designated by the COR.

Asbestos-related requirements: Asbestos containing materials can create a hazard if they are disturbed or are damaged and the asbestos fibers become airborne and are breathe by building occupants. To avoid exposure, it is important for building occupants to know which building materials contain asbestos to avoid disturbance or damage. Common applications of asbestos included spray-on fireproofing, soundproofing, thermal system insulation, acoustical ceiling tiles, pipe insulation, floor tile and mastics. All building materials included in the common applications of asbestos must be treated as suspect asbestos in facilities built prior to 1981.

In order to prevent releases of asbestos fibers, suspect materials or materials known to contain asbestos should not be drilled, sanded, cut abraded or perforated; items should not be hung from ceilings or pipes with asbestos containing material. In general, occupants should avoid touching or disturbing asbestos containing materials in any way. Damaged suspect material or materials known to contain asbestos should not be vacuumed with standard vacuums or dry swept, but should be immediately reported to the supervisor.

The contractor shall be responsible for developing and implementing written SOPs to be followed during the cleaning operations. These SOPs shall ensure workers, visitors, building occupants and the environment are protected from the potential for asbestos fiber releases. These SOPs shall include:

1. Procedures for wet cleaning in ways that minimize the potential for airborne particulates. It is the intent of the FAA and this specification that all dust shall be removed from each designated area carefully and completely.

2. Provisions for safe work practices in the work place

3. Procedures and provisions for reporting a suspected asbestos fiber release episode to include:

a. Reporting structure by the contractor to the FAA shall be defined and enforced.

b. Employee requirements shall be adhered to in the event of an asbestos release.

c. Employee lines of communication shall be defined.

d. Employee awareness training shall be current and ongoing.

The contractor's SOP shall include the following requirements regarding custodial staff response to an asbestos incident:

a. All employees shall be able to identify suspect materials and/or debris.

b. The employees shall not clean up suspect debris in known ACM areas.

c. The employees shall notify the contractor's supervisor concerning any identification of suspect asbestos debris.

d. The supervisor shall notify the COR of any reports regarding suspected asbestos debris immediately.

Training (IA W 29 CFR 1910.1001(j)(7)(iv)): The Contractor will be responsible for providing all their personnel asbestos awareness training and Employee Right-to-Know training in compliance with all applicable Federal, State, and local regulations.

Employees without proper training or identification documentation shall not be allowed on the job site. Original copies of any certification or identification shall be shown to the COR upon his request. The COR reserves the right to verify the authenticity of all certificates and identification submitted.

All employees shall have current Asbestos Awareness training to be in compliance with 29 CFR l

910.100 I (General Industry Standard: Asbestos). In addition, all workers shall have received appropriate training as required by Occupational Safety and Health Administration (OSHA) Employee Right-To-Know requirements. This includes special training in the handling of solvents if the contractor plans to use solvents in any cleaning operation.

Legible copies of each worker's training certificate(s) and driver's license shall be provided to the COR for review prior to the worker being admitted on the job site.

Supervisors are required to have current training to be in compliance with 29 CFR 1910.100 I (General Industry Standard:

Asbestos): the supervisor must attend a minimum of 16 hours of Asbestos Awareness training or Worker/Supervisor training as outlined in 29 CFR 1910.1001. All certification(s) indicating the supervisor's qualifications shall be provided to the COR for review prior to the commencement of work. All supervisors are required to be cognizant of any asbestos documentation available at the facility, including the Asbestos Control Plan (ACP), Compliance Action Plan (CAP) and all Asbestos Survey Inventories (ASls). All supervisors will be required to generally understand the contents of the documents. The supervisor shall be responsible for informing all employees regarding asbestos locations and associated briefings. The supervisor is responsible for providing a statement to the COR stating that all applicable employees have received the appropriate training and are aware of facility documentation concerning ACM locations and protocols for the facility.

Fluorescent Light Fixtures The contractor shall clean light fixtures or change light bulbs only at non-ACM areas. These areas shall be defined to the contractor by the COR during the initial facility walk-through between the COR and the supervisor. ACM locations shall be documented by site-specific asbestos documentation at the facility.