Attachment 1 SOW.pdf

Attachment 1

Statement of Work (SOW)

For the National Test Equipment Calibration Contract

May 2, 2022

STATEMENT OF WORK

1.0 SCOPE

This acquisition is a follow-on effort to acquire professional calibration services for the National Weather Service (NWS) Test, Measurement, and Diagnostic Equipment (TMDE). The Contractor will provide on-site inspection, testing, incidental repair, and calibration of all TMDE listed in Attachments 2 through 5 at all CONUS and OCONUS NWS sites.. The Contractor will furnish all labor, tools, calibration standards, equipment, material, transportation, shipping, Mobile Calibration Facilities (MCFs) and Transportable Field Calibration Units (TFCUs) pursuant to this contract. All Contractor facilities (Fixed, MCF, and TFCU) used for performance of this contract shall have ISO 9001:2008 registration/certification for repair and calibration of electronic/electrical, electromechanical, physical, and dimensional test and measuring equipment.

The Contractor will provide a copy of the certificate of compliance and company quality and procedure manual with its proposal. In addition, ISO/IEC 17025:2005 accreditation is required for all fixed calibration laboratories used to calibrate NWS TMDE and all Contractor facilities (Fixed, MCF, and TFCU) must be compliant with ANSI/NCSL Z540-1-1994 regarding the use of standards. MCFs are required for the following reasons: (1) the NWS TMDE is required at the site for trouble-shooting purposes in case of NWS system equipment failure; (2) there is no room at Continental U.S. (CONUS) sites to set up calibration equipment: and (3) Shipping the NWS TMDE to contractor's site(s) would result in TMDE being unavailable to the NWS site for an unacceptable period of time.

2.0 APPLICABLE DOCUMENTS

The following industry, military and other standards and specifications apply, to the extent applicable, for inspection, testing, incidental repair, shipping, calibration, and evaluation services pertinent to this contract.

ISO/IEC 17025:2005 General Requirements for the Competence of Testing and Calibration Laboratories

ISO 9001:2008 Quality Management Systems – Requirements

ANSI/NCSL Z540-1-1994 (R2002) Calibration –Calibration Laboratories and Measuring and Test Equipment – General Requirements

A10012-1 Quality Assurance for Measuring Equipment – Part 1:

Metrological Confirmation System for Measuring Equipment

MIL-E-17555H(2) Electronic and Electrical Equipment, Accessories, and

Provisioned Items (Repair Parts): Packaging

N/A Preservation, Packing, and Use Best Commercial practices Packaging

3.0 TECHNICIAN QUALIFICATIONS

The following are the metrology technician requirements:

Certification in equipment calibration from military technical schools or a passing grade for the ASQ “Certified Calibration Technician”

Two (2) years’ work experience in electrical and electronics equipment calibration Training and experience documents will be provided to the Contracting Officer’s

Representative (COR) upon request and will be available in the fixed and Mobile Calibration Facilities (MCFs) for review

Training and experience documents will be provided to the COR within five (5) business days when new personnel is hired

4.0 REQUIREMENTS

4.1 MOBILE CALIBRATION FACILITIES (MCFs)

Provide and maintain the Mobile Calibration Facilities (MCFs) for use in performing on-site inspection, testing, incidental repair, and calibration services at the National Weather Service (NWS) sites identified in Attachment 6, NWS Calibration Equipment List.

Provide and identify resources (number of MCFs) to maintain the current NWS calibration schedules and demonstrate the capability to replace, within 15 calendar days, a MCF, if it becomes unserviceable.

4.2 MCFs Environment

The MCFs shall consist of completely enclosed mobile units that are environmentally controlled (air-conditioned and heated) to provide a constant temperature of 75 +5 degrees Fahrenheit (24 +3 degrees centigrade) and a humidity not to exceed 60 percent Relative Humidity (RH) while work is in process.

The MCFs shall have reliable thermometer(s) and hygrometer(s) available for checking and recording these conditions in the MCF(s) during the periods the MCFs are used for calibrating NWS TMDE.

There shall be clean, dry work area(s) for calibration of TMDEs.

The calibration work area(s) shall be of sufficient size to permit two people to work without interfering with each other.

A separate area in the MCFs shall be used for TMDE cleaning and label removal (see paragraph 11.0, TMDE Cleaning and Old Label Removal).

The cleaning area shall be separated by a wall, door, or other suitable divider from the calibration area to prevent dust or dirt from penetrating the calibration area. There shall be no smoking, food or drink allowed in the MCFs.

The MCFs shall not be utilized as sleeping areas.

4.3 MCF(s) Files

The following documents and files shall be maintained in the MCFs and fixed calibration laboratory(s):

(a) A copy of this contract.

(b) A copy of Contractor’s ISO 9001:2008 certificate and ISO/IEC 17025:2005 accreditation.

(c) Contractor’s quality manual and inspection procedures.

(d) A list of all Contractor standards used in the MCFs by model number, manufacturer, serial number, description, and calibration due date.

(e) A certificate of calibration and specification sheet for each standard.

(f) Calibration procedures and any necessary equipment handbooks for NWS TMDE.

(g) Verification of technician training and experience.

(h) Environmental and line power records.

(i) Most recent MCFs’ audit report and records of daily quality inspections.

(j) A current calibration schedule.

(k) Other documentation as required.

4.4 MCFs Minimum Measurement Capabilities

Working standards within the necessary range and accuracy for on-site calibration in the MCFs shall be provided as follows:

Capable of calibrating audio (AF), radio (RF), and microwave (uW) frequency measuring and generating equipment from DC to 26.5 Ghz at power levels from -127 dBm to +30dBm including AM, FM, Phase, pulse modulation, noise, and distortion requirements of the NWS TMDE.

Calibrate pulsed RF signal measuring and generating TMDE.

Power standards shall be on the MCFs capable of 100 mW to 100 Watts for calibration of

NWS wattmeters and elements (up to 500 watts for the fixed calibration lab).

Maintain working standards on the MCFs to provide on-site calibration for AC/DC current, AC/DC voltage, inductance, capacitance, and resistance measuring and generating TMDE.

Maintain working standards on the MCFs to calibrate low-frequency measuring and generating equipment including volt/amp/ohm meters, audio power meters, audio generators, function generators, transmission line test sets, etc.

Provide working voltage standards that shall include 1 uVDC to 10 KVDC and 1 uVAC to 1 KVAC from 1 mHz to 50 KHz and resistance calibration capabilities from 0.1 mohm to 1 Tohm. The MCFs shall maintain a minimum frequency traceability of 1 x 1010.

4.5 MCFs Power and Safety Requirements

Provide all required electrical power.

Provide self- contained power generation source.

Provide at least 20% excess capacity over the full MCFs equipment, lighting, heater or air conditioner (continuous load or peak demand - whichever is the greater), computer, printer, etc., load.

The MCFs shall have two (2) power circuits. One circuit will be for heating, air conditioning, and lighting and the second for the TMDE standards and TMDE under calibration.

Protect the TMDE and standards against line power surges (UL 1449 or 1449 2nd edition listing) including protection on the following three lines: hot to neutral, neutral to ground, and hot to ground.

The MCFs shall be properly grounded to prevent damage in the event of a lightning strike, protection for equipment from electrostatic discharge (ESD), and Electromagnetic Interference/Radio Frequency Interference (EMI/RFI) noise filtration.

Monitor the TMDE and standards power line for voltage variances and transients and record any deviations.

The MCFs shall not inadvertently, or by design, generate or cause the generation of electronic or electrical interference in NWS equipment.

In the event of damage to Government TMDE due to Contractor power anomalies, the Contractor must repair or replace the damaged TMDE at no cost to the Government.

Utilize the NWS sites power to connect the MCFs as long as the Contractor understands that NWS shall not incur any liability for damage or injury arising from this use.

Provide any necessary connecting devices.

4.6 MCFs TMDE Common Replacement Parts

Maintain an assortment of common parts (knobs, switches, screws, nuts, fuses, batteries, light bulbs, etc.) for TMDE incidental parts replacement. In some instances these inexpensive parts may be furnished by NWS, which will be specified at the task order level.

Provide all labor and parts required for incidental repair which is considered to be part of the calibration process.

5.0 WORKING STANDARDS

5.1 Working Standards Calibration

Calibrate at least once every twelve (12) months, or more frequently if so specified by manufacturer’s standards.

Report any standard found to be out of tolerance to the Contracting Officer’s

Representative (COR) within one (1) business day. The report shall include all pertinent data relating to the out-of-tolerance condition, including ‘as found’ calibration data and number and type of NWS TMDE calibrated using the out-of-tolerance standard. If the COR determines the out of tolerance condition adversely affected the calibrations, all NWS TMDE calibrated using the out-of-tolerance standard shall be re-calibrated. Re-calibration shall take place within five business days from COR notification and will be performed by the Contractor at no cost to the Government.

Maintain a copy of the Calibration Report for the standards in the MCF(s) and fixed laboratory and, if requested, will be supplied to the COR both five (5) business days before and after calibration.

5.2 Working Standards Accuracy

All MCFs Contractor calibration Working Standards utilized in the calibration process shall be more accurate than the NWS TMDE being calibrated. Accuracy ratios (Working Standards to TMDE being calibrated) shall be maintained at 4:1 as a minimum except in rare cases where less than a 4:1 ratio is approved by the Contracting Officer’s Representative (COR). For example, a power meter whose accuracy is +1dBm cannot be calibrated by a source whose output is known to be +1dBm.

The accuracy of MCFs Transfer Standards utilized to calibrate NWS TMDE shall be certified as being traceable to the National Institute of Standards and Technology (NIST)/U. S. Naval Observatory (USNO).

Documentation of standards traceability shall be provided to the COR within ten (10) calendar days of request and shall include the following:

(a) Calibration source

(b) Name/identification of calibrating technician

(c) Environmental conditions during calibration

(d) Date certified and date due re-certification

(e) Identification of all standards and procedures used for certification and calibration report number. If calibration report number is used, the reports shall be available for inspection.

(f) Condition of receipt: in tolerance or out-of-tolerance operational or repairable.

Out-of-tolerance conditions and values shall be recorded on document before adjustment.

(g) Statement of traceability.

5.3 Working Standards Inventory

Provide a separate inventory for each MCFs and fixed laboratory’s Working Standards to the Contracting Officer and COR within 30 calendar days of contract award. The inventory shall include the following: manufacturer, model, serial number, certification date, next calibration date, and description of standards.

Provide updated listings ensuring the accuracy and completeness of the inventory throughout the contract period. Upon request from the COR, a complete list of specifications for any Working Standard or the standards used to calibrate it must be provided within ten (10) days of receipt of request.

5.4 Working Standards Location

Working standards and services may be temporarily moved from the MCFs to an NWS facility in rare instances where it is advantageous to both the NWS and contractor, and agreed upon in advance by both the contractor and COR.

6.0 EQUIPMENT WARM UP TIME

No calibrations will be performed until the MCFs meet the environmental requirements of this specification (paragraph 4.2, MCFs Environment) and have maintained the requirements continuously for a period of one (1) hour.

MCFs Transfer Standards and NWS TMDE shall have power applied continuously for a minimum of one (1) hour or for the time specified by the manufacturer, if longer, before

7.0 TMDE CALIBRATION REQUIREMENTS

7.1 Calibration Intervals

The calibration interval for all NWS TMDE will be 12 months unless otherwise specified by the COR.

There is no “grace” period in the first 3 months of contract performance. After the first 3 months of contract performance, a 30-day ‘grace’ period past the calibration due date (with the COR’s approval) will be allowed due to unforeseen delays by the MCFs.

The above 12 month calibration interval is subject to a yearly review by the COR and some TMDE may be adjusted to longer or shorter intervals as required. In addition, some items of TMDE may be temporarily suspended or eliminated from the list in Attachment 2, Contiguous Continental U.S. (CONUS) Test, Measurement and Diagnostic Equipment (TMDE), Attachment 3, Outside Contiguous Continental U.S. (OCONUS) Test, Measurement and Diagnostic Equipment (TMDE), and Attachment 4, Special or High Power TMDE calibrated on-site or off-site for CONUS or OCONUS, after the yearly COR review.

7.2 On-site Calibration Requirements

Provide MCFs calibration services and incidental repairs on-site at each of the (??) sites listed in Attachment 6, NWS Calibration Equipment List (Equip. by Location tab).

However, there may be a change of some site locations and number of sites in the option years.

Provide MCF calibration within 2 business days of TMDE being presented to the Contractor.

The quantity breakdown of on-site calibrations is as follows:

Each Continental (contiguous) U. S. (CONUS) NWS Forecast Office site has on average about 60 items of TMDE.

The NWS Training Center (NWSTC) has approximately 200 items of TMDE.

The National Reconditioning Center (NRC) and the National Logistics Supply Center

(NLSC) has approximately 800 items of TMDE.

Some TMDE that is removed from stock by the NWS representative may have been recently calibrated. Any TMDE calibrated within the last three (3) months shall not be re-calibrated. Calibration certificates for the TMDE spares at NLSC shall be placed inside each box of TMDE.

Multiple yearly MCFs calibration visits to NLSC, NRC, and NWSTC may be required, all of which are located in the Kansas City, Missouri area.

7.3 Outside CONUS (contiguous) TMDE Calibration

Perform site visits for calibration of both NEXRAD and miscellaneous TMDE at three

(3) sites in Alaska - the Anchorage Forecast Office in Anchorage, Alaska, the Fairbanks Forecast Office in Fairbanks, Alaska, and the Juneau Forecast Office in Juneau, Alaska;

four sites in the Pacific region - the National Weather Service Warehouse in Honolulu, Hawaii, the NWS office in Hilo, HI, the NWS office in Lihue, HI and the NWS Office in Tiyan, Guam; and the Forecast Office in Carolina, Puerto Rico (see Attachment 3, Outside Contiguous Continental U.S. (OCONUS) Test, Measurement and Diagnostic Equipment (TMDE) – Alaska, Hawaii, Puerto Rico, Guam and Attachment , Special or High Power TMDE calibrated on-site or off-site for CONUS or OCONUS). Shipping of TMDE to a nearby Outside CONUS office for calibration due to unforeseen circumstances requires COR approval.

Calibration by MCF is not required at these sites. Transportable Field Calibration Units

(TFCUs) and working standards may be used at the above sites. Due to the remote locations of some TMDE at the Alaska and Pacific region sites, at least 30 days of advance notification to those sites and the COR is required prior to the calibration date.

The Contractor shall meet the requirements of paragraphs 7.5, Scheduled Off-site Calibration and 7.6, Unscheduled Off-site Calibration.

7.4 Number and Type of NWS TMDE

Attachments 2 and 5 represent the types and quantities of NWS TMDE requiring calibration. However, the exact types and quantities of NWS TMDE continually change to meet NWS support requirements. The COR will coordinate planned new acquisition of TMDE with the Contractor and provide the appropriate manufacturer and model number information. The NWS reserves the right to add to or delete items from the attachments.

7.5 Scheduled Off-site Calibration

The majority of NWS TMDE is commercial off-the-shelf (COTS) equipment and is capable of being calibrated in an MCF on-site.

Identify any type of TMDE listed in Attachments 2 and 5 that can not be calibrated by the MCFs.

Provide the list of TMDE that can not be calibrated with its pertinent information. The

COR will review the list and ascertain mission impact and not withstanding current MCFs capabilities, the NWS reserves the right to require on-site calibration for mission critical items.

One of the items that may be calibrated off-site is the Hewlett Packard 346A Noise

Source (not currently calibrated, but may be in the future). In addition, watt-meters (usually a Bird, model 43) and their associated elements may be calibrated off-site.

7.6 Unscheduled Off-site Calibration

In some cases, sites will require TMDE to be calibrated out of their normal calibration schedule or if TMDE is in use at the NWS site.

These units of NWS TMDE may be shipped to the Contractor’s fixed laboratory or current MCF(s) location for calibration. The site Point Of Contact (POC) shall request authorization and direction from the COR before sending TMDE to the Contractor for

The Contractor shall be responsible for (return) shipping charges after calibration and calibration shall be billed at the contract’s standard unit rate.

Turn-around time for these items, once received by the Contractor, shall be ten (10) business days. After calibration, when returning the TMDE to the NWS site, the Contractor shall include the calibration certificate in each container.

7.7 Inability to Calibrate NWS TMDE

The Contractor is responsible for calibrating all NWS TMDE presented for calibration. If any NWS TMDE not previously designated as an off-site calibration cannot be calibrated on-site by the Contractor due to lack of calibration standards, technical expertise, technical documentation on the MCFs, or omission by the Contractor, the Contractor shall immediately notify the COR of the Contractor’s inability or omission to calibrate the item of TMDE in order to resolve the problem.

The contractor is responsible for calibrating such NWS TMDE at the Contractor’s fixed laboratory or at another laboratory that is capable of calibrating the unit in the environment and within the precision required by this Statement of Work. If an item of NWS TMDE must be calibrated ONLY by the manufacturer, the contractor is authorized to send the NWS TMDE to the manufacturer for calibration. The turnaround time for these items from receipt by the manufacturer’s calibration facility to receipt of the item by the Government can be up to 30 days. Attachment 5 lists the current TMDE that requires calibration by the manufacturer.

8.0 SERVICE SCHEDULE AND LOCATION

Provide a detailed schedule of visits to the COR for each site listed in the equipment location attachment no later than 30 days after contract award. Equipment may not be available at a NEXRAD calibration site in the winter due to difficulty of equipment retrieval in adverse weather. The Contractor should be aware and schedule accordingly sites located in the northern U.S. and those with remote mountaintop test equipment locations (Missoula, MT; Medford, OR; Las Vegas, NV and others.).

Provide the COR with a cell phone number of each of the calibration teams.

The Contractor must be prepared to begin calibration services no later than 30 days after contract award.

All services are required to be provided at the sites listed in the equipment location attachment (except in the case described below). Site personnel will be responsible for transporting TMDE from the radar transmitter or other sites when required.

Occasionally, usually due to the TMDE being in use, a Forecast Office site may request that calibration of TMDE be performed at a radar transmitter site.

The MCFs travel to radar transmitter sites to calibrate test equipment is subject to agreement by the Contractor who may decline if travel to those sites causes them to incur additional cost.

9.0 ADVANCE NOTICE

9.1 Site Point of Contact (POC) Notification

The Contractor is required to notify the calibration site POC no less than 10 business days prior to arrival on-site so that final arrangements for site access, test equipment retrieval from remote sites, electrical power (if necessary), and parking space may be resolved.

Notification of any change in the Contractor supplied visit schedule must also be made at that time and the call will be documented (or logged) by the Contractor’s calibration team. In addition, at least two days prior to the scheduled site visit, the Contractor team will again call to confirm the date and time of the visit and log the call. The call log will identify the MCF number, name of caller, dates, times, and name of individual contacted.

Notification must be made separately with the NWS Training Center (NWSTC), National

Reconditioning Center (NRC), National Severe Storms Laboratory (NSSL), and the National Logistics Supply Center (NLSC), no less than 30 business-days prior to arrival of the MCFs to prevent interference with training, repair, or other activities at those sites.

In addition, three facilities, the National Hurricane Center, the Aviation Weather Center, and the Storm Prediction Center must be separately notified at least 10 business days in advance (so that TMDE can be co-located).

9.2 Service Delay Notice

The NWS calibration site representative is required to be notified by phone within one (1) business day and the COR or alternate COR by phone or email within two (2) business days of any changes in mobile calibration facility arrival dates(s) which deviates from the schedule in possession of the COR.

10.0 WORK SCHEDULE

The MCFs daily working schedule is required to be oriented to that of the office being serviced (i.e., if the site personnel work from 8 am to 4 pm, the MCFs shall be open for business from 8 am to 4 pm). Services shall be provided on-site Monday through Friday during normal working hours with the exception of federal Holidays. Any deviation from normal working hours must be approved by the COR.

11.0 TMDE CLEANING AND OLD LABEL REMOVAL

Clean NWS TMDE cases and all external TMDE surfaces.

Clean inside of opened equipment by utilizing low pressure air [No more than 5 psi (pounds per square inch)].

Old (expired) calibration labels and damaged "Calibration Void if Broken" seals shall be carefully removed without damaging TMDE finish. Cleaning of TMDE shall be done in an area separated from the calibration work area (see paragraph 4.2, MCFs Environment).

12.0 CALIBRATION PROCEDURES

Provide copies of all pertinent manufacturers’ calibration procedures manuals providing step-by-step calibration instructions, any necessary equipment handbooks/manuals, and also have copies of Standard Operating Procedures for the MCFs available.

NWS site personnel will furnish NWS calibration documentation (not commercially available) for special NWS TMDE when the COR receives written notification 15 days in advance and in writing, by the Contractor, of the need for this type of instruction book.

If requested, written procedures for each type of equipment listed in Attachments 2 and 5 will be submitted to the COR within 7 business days after contract award and approved by the COR before calibration services commence. The COR will approve or return disapproved procedures to the contractor within 14 business days after receipt. The Contractor then has an additional 7 business days to resubmit disapproved procedures for approval. No calibration services will be performed until all calibration procedures for which approval has been requested are approved by the COR.

13.0 TMDE CALIBRATION

Calibrate all TMDE submitted by comparison with traceable Working Standards of a known and greater accuracy. Corrective action shall be required when a unit of TMDE is found to be out of tolerance. Opening an instrument and adjusting internal components so that an instrument will meet required specifications is considered a normal part of the calibration process. See paragraph 5.2, Working Standards Accuracy.

13.1 TMDE Quantity Considerations

TMDE having plug-in units and multi-purpose TMDE shall be considered one (1) unit of TMDE regardless of the number of plug-in units contained in the unit. Spare plug-in units such as oscilloscope vertical amplifiers, time bases, and electronic counter plug-ins shall be considered individual units of TMDE.

13.2 TMDE Calibration Limitations

Calibrate all TMDE functions and ranges unless prior approval for limited calibration has been provided by the COR (approval may be delegated by the COR to the NWS site technical representative). Limited calibration may be authorized by the COR (or delegated authority) for the limited instrument functions and ranges used to measure key performance parameters of NWS systems. Red-tagged TMDE (paragraph 15.0, Rejection Tags) may be approved for limited calibration by the COR (or delegated authority) if functions are not deemed as critical to NWS operations.

Provide a list of functions and ranges not calibrated to the on-site technical representative when completing limited calibration. The Contractor shall provide limited calibration labels. Either the ranges, functions, etc. calibrated or the ranges, functions, etc. not calibrated, whichever is more concise, shall be recorded on the limited calibration label.

The Hewlett Packard Signal Generator, Model 8614A according to specification H06-

8614A is approved for limited calibration.

If a unit of TMDE cannot be adjusted to tolerance and requires repair other than incidental (see paragraph 15.0, Rejection Tags), the Contractor is required to attach a rejection tag and return the unit of TMDE to the NWS site.

13.3 TMDE Shipping Requirements

The Contractor is responsible for all shipping costs, from NWS site to calibration facility and returned to NWS site, and any resultant damage caused by shipping NWS TMDE which is not calibrated on-site (the exception being NWS caused failure to calibrate-see paragraph 7.6, Unscheduled Off-site Calibration).

Provide durable protective shipping containers for each NWS TMDE and package the

NWS TMDE in accordance with best commercial practices. The Contractor may utilize NWS TMDE shipping containers specifically designed for that instrument, if such containers are available at the site location and the use approved by the site POC. The use of NWS-provided containers shall not reduce the Contractor’s liability for NWS TMDE during shipment.

All transported items shall be in accordance with MIL-E-1755H(2), Method II, Level B, Intermediate Protection, dated November 2, 1992. The contractor shall pay transportation charges and have adequate insurance for the replacement value of the TMDE(s) being shipped to cover return to the contractor’s laboratory for calibration, and back to the NWS facility from which it originated. This packaging shall be such that shock and vibration incidental to shipping and handling will not affect the characteristics or factory settings of the components so as to ensure that field performance will be within specification tolerances after recalibration and final adjustment.

The Contractor shall be responsible for replacement/repair of all NWS TMDE damaged in shipment. After calibration, when returning the TMDE to the NWS site, the Contractor must pack each TMDE with its respective calibration certificate together in a separate container. Turn-around time for TMDE, located in CONUS, and authorized for off-site calibration shall be five (5) business days from Contractor receipt to site receipt.

14.0 CALIBRATION LABELS AND CHARTS

Remove old calibration labels upon completion of calibration and supply and attach a new calibration label to the calibrated TMDE. The calibration label shall indicate, as a minimum, Contractor's company name, date of calibration (DD/MM/YY), calibration due date and technician's initials or stamp.

Limited calibration labels shall be applied to TMDE when all functions or ranges are not calibrated. The label shall be marked "Limited Calibration", indicate the above information, and have a concise listing of either the functions and ranges calibrated or the functions and ranges not calibrated.

The calibration labels shall be affixed to the front of the TMDE or at a conspicuous location where it does not interfere with the operation or cover markings of the TMDE.

The labels shall be self-adhering, constructed of a durable material, and all markings shall be in permanent ink and legible.

A new attenuation or calibration factor chart label, if different from the original, shall be attached to each fixed attenuator and power sensor, respectively. The new label will have at least the same frequency listings as the old chart. In addition, a hardcopy printout for each fixed attenuator and power sensor will be provided, with at least the following frequencies measured:

for fixed attenuators: 10 MHZ, 50 MHZ, 100 MHZ, 1 GHz, 2, 2.7, 2.8, 2.9, 3, 3.5, 4, 6, 8, 10, and 12 Ghz;

for power sensors: 10 MHZ, 30 MHZ, 100 MHZ, 300 MHZ, 500 MHZ, and 1 GHz to 12 GHz in 1 GHz steps.

15.0 REJECTION TAGS

A red rejection tag must be affixed to all rejected TMDE. This tag must be marked REJECTION and show at least the following: Contractor's name, date of rejection, instrument model number, serial number, cause for rejection, and the technician's name or initials. The Government shall not be billed for rejected TMDE. Limited calibration may be approved by the COR (or delegated authority) as an exception to red-tagging if functions are not deemed as critical to NWS operations (paragraph 13.2).

16.0 CALIBRATION REPORTS AND TRACKING DATABASE

Complete a report (or certificate) on each unit of TMDE calibrated, repaired, or rejected.

If this work has been performed on-site, the site representative shall be given a copy of each calibration report before the MCF(s) departs. If this work has been performed at the Contractor's off-site calibration laboratory, a copy is required to be packed with EACH item of TMDE when it is returned to the respective site.

The report shall include the following:

a. Contractor’s name and address

b. Site name, city, state, and site identifier (SID)

c. TMDE item manufacturer

d. TMDE model number

e. TMDE serial number

f. TMDE description or type

g. Commerce Department bar code

h. Calibration interval

i. TMDE date of calibration

j. TMDE next Calibration due date

k. Type of calibration (calibrated, limited cal, rejected)

l. Report (or certificate) number

m. MCF or fixed lab temperature during calibration

n. MCF or fixed lab humidity during calibration

This report must also include data consisting of any readings that were out-of-tolerance, all adjustments made, the complete list of working standards identifying the manufacturer, model, serial number, and calibration date (and next due date) of all Working Standards used to calibrate the unit of TMDE, a statement of traceability of the TMDE, and the calibration procedure used to calibrate the TMDE item.

Maintain a computer database [MS Word format (2000, XP, or 2003) or one acceptable to the COR] with the above information included and make it available to the COR either by e-mail transmission, diskette, or CD-ROM.

17.0 CALIBRATION SUMMARY

Provide the site representative with a summary of services performed upon completion of on-site work and before departing the site, MCFs technician(s) must provide at a minimum the following:

a. Contractor’s name

b. Site name, city, state, and site identifier (SID)

c. TMDE item manufacturer

d. TMDE model number

e. TMDE serial number

f. TMDE description or type

g. Commerce Department bar code

h. Calibration interval

i. TMDE date of calibration

j. TMDE next calibration due date

k. Type of calibration (calibrated, limited cal, rejected)

l. Report (or certificate) number

m. Total number of TMDE items calibrated and rejected

Include the following lines on the Site Summary Report to be filled out by the NWS site representative:

- NWS site representative’s approval printed name

- NWS site representative’s title and phone number

- NWS site representative’s approval signature

- Date of calibration summary acceptance

The COR or the site representative will review the summary of work performed by the MCF(s) technician(s). If the summary is considered correct, the COR or the site representative will certify the accuracy as to type of services performed by the contractor. When the COR receives each invoice, this summary will be used to verify and certify the accuracy of the contractor's invoice. Should the site representative disagree with the contractor's summary, they will attempt to resolve the discrepancy before the MCF(s) departs/depart the site. Should agreement not be reached, the site representative's supervisor will be advised immediately so that he/she may assist in resolving the problem. If agreement is still not reached, the COR must be notified to complete resolution.

18.0 CONTRACT REPAIR

18.1 On-site Incidental Repair Requirements

Provide incidental TMDE repair, such as replacement of Contractor or NWS-supplied hardware, knobs, fuses, pilot lamps, etc., needed to return a unit of TMDE to operational condition.

Opening an instrument and adjusting internal components, cleaning intermittent switches and potentiometers so that a unit of TMDE meets required specifications shall be considered a normal part of the calibration process.

Battery replacement shall be considered incidental repair; however, the replacement batteries for NWS TMDE shall be provided by the site representative.

Replacement of NWS-supplied integrated circuits (ICs), required for TMDE upgrades or software fixes, prior to calibration, must be considered part of the calibration process.

Incidental repair must be considered part of TMDE calibration.

18.2 Other Than Incidental Repair

TMDE found in need of other than incidental repair is required to be rejected by the MCF technician and shall be returned to the NWS site representative.

19.0 CONTRACT WARRANTY REQUIREMENTS

Provide NWS with a 90-day warranty from the date of calibration for all TMDE calibrated. If a unit is found to be out-of-tolerance during the 90-day period, the

Contractor must re-calibrate the unit at no additional cost to the NWS. TMDE found in need of calibration within the contract warranty period may be calibrated off-site.

The warranty must include a turn-around time of 5 working-days (from Contractor receipt to site receipt) and overnight delivery to respective NWS sites of all under-warranty TMDEs sent to the Contractor's facility for re-calibration.

20.0 QUALITY ASSURANCE REQUIREMENTS

All operations performed by the Contractor in compliance with this contract will be subject to NWS verification at unscheduled intervals. Results of inspections or audits must be used by NWS to determine the Contractor's compliance with this contract.

Verification will include but not be limited to the following (paragraphs 20.1, MCFs Readiness Verification to 20.7, Discrepancies and Contractor Response):

20.1 MCFs Readiness Verification

NWS may verify the readiness and capability of the MCFs to perform expected calibration and incidental TMDE parts replacement. The COR or his/her representative reserves the right to make unscheduled inspections of the MCFs for compliance with the requirements of this contract.

20.2 Calibration Documentation, Compliance, and Accreditation Report Review

NWS will review Contractor's documentation for calibrated systems, primary, transfer, and Working Standards, and calibration procedures to determine compliance with the detailed requirements of this contract. The NWS may review the Contractors’ ISO 9001:2008 Surveillance Reports including the nonconformance reports. The NWS will review the Contractor’s ISO/IEC 17025 accreditation report and associated documentation.

20.3 Calibration Operations Review

The NWS may observe the MCFs calibration operations for conformance to the Contractor's documented calibration procedures.

20.4 Calibration Results Verification

The NWS may review calibration results to verify adequacy of the Contractor's calibration procedures. The Contractor's primary and transfer standards must be made available for inspection by the NWS representative. When requested, Contractor personnel shall be made available to assist with such inspections.

20.5 Random TMDE Recalibration

A unit of TMDE calibrated by the Contractor may be selected at random and tested and recalibrated by an independent calibration laboratory. This quality assurance step is to ensure that the unit of TMDE is being calibrated to manufacturer's performance parameters. If the unit of TMDE is found to be in tolerance by the independent laboratory, NWS will pay for the cost of the calibration. If the unit of TMDE is found to be out-of-tolerance, the cost of recalibration shall be paid by the Contractor.

20.6 Review of Contractor’s Internal Quality Program

Upon award of this contract, the Contractor’s internal Quality Assurance/Control Plan(s) submitted for review and ISO 9001:2008 documentation become an integral part of this contract. NWS may review all internal quality records pertaining to this contract. NWS may choose to audit the Contractor’s Quality Plan to ensure implementation of the plan requirements.

20.7 Discrepancies and Contractor Response

The COR will forward the results of all verification, inspections, and audits to the Contracting Officer. If discrepancies are found, the COR will forward a Contract Discrepancy Report (CDR) to the Contracting Officer. The Contracting Officer will review the CDR and if in agreement will forward the CDR to the contractor. The Contractor will have fifteen (15) days to reply to the Contracting Officer and COR with a detailed explanation as to how the discrepancy occurred and steps taken by the Contractor to ensure the discrepancy will not re-occur. Minor discrepancies may be resolved between the COR and Contractor by written memo or e-mail. If these minor discrepancies cannot be resolved to both parties satisfaction, either party may request resolution by the Contracting Officer. The designation of a serious or minor discrepancy will be at the COR’s discretion except failure to meet turn-around times, which shall be termed serious in all instances.

20.8 SUB-CONTRACTING

The Contractor shall not sub-contract any portion(s) of the calibration services unless coordinated with and approved, in writing, by the Contracting Officer and COR.

Approved sub-contractors are required to meet all requirements, specifications, and standards as listed and described in this Statement of Work.

21.0 NWS FURNISHED SERVICES

21.1 PARKING SPACES

If given the required 10-day advance notice, NWS will provide a reasonable location for parking the MCFs.

21.2 EQUIPMENT ASSEMBLY

The NWS will consolidate all TMDE at the calibration site so that handling delays shall be minimized. The NWS will cooperate to expedite the work in the MCFs. In a few locations, it may be necessary to request the calibration work be performed at the radar site (see paragraph 8.0, Service Schedule and Location).

21.3 CONTRACTOR NOTIFICATION OF EQUIPMENT CHANGES

The NWS will notify the Contractor of equipment substitutions in TMDE inventory or type which might impact the scheduling of the MCFs. The COR will notify the Contractor at least 5 business days in advance of scheduled arrival of any substitutions.

The NWS reserves the right to substitute similar items of TMDE for calibration at any time. In no case shall the NWS pay for work not performed. New equipment may require equipping the MCFs with new standards, obtaining approval for new calibration procedures, and deploying procedures to the MCFs. Accordingly, NWS will notify the Contractor, at the earliest time possible, of any new equipment acquisitions and deployments. (For example, in order to modernize NWS TMDE, the Bird 43 Wattmeter and associated elements may be replaced with a USB Power Sensor and directional couplers).

21.4 WORK INSPECTION

The COR and the site representative (POC) may inspect both work in progress and completed work. Care must be taken to minimize any disruption of work in progress.

21.5 MAJOR REPAIRS

Major repairs are not covered under this contract.

21.6 INSTRUCTION BOOKS

Provide calibration procedures, instructions, and manuals for TDMEs. The COR, if notified fifteen (15) business days in advance, will provide calibration procedures for NWS peculiar equipment, if requested by the contractor.

22.0 DELIVERABLES

The following deliverable time frames shall be followed, at a minimum, unless otherwise agreed upon between the Government and the Contractor:

PARAGRAPH

NUMBER

DELIVERABLE TITLE REQUIRED

TIMEFRAME

3.0 Calibration Technician Resumes

(including training and experience)

For new employees within 5 business days

4.1 Replacement of Unserviceable MCFs Within 15 Calendar Days

4.3 Documents maintained in MCFs and

Fixed Lab 30 Calendar Days After Contract Award

5.1 Calibration of Working Standards Once Every 12 Months or

as specified

5.1 Re-Calibration of out of tolerance

Working Standards

Within 5 Working Days from COR notification

5.2 Documentation of Standards

Traceability

Within 10 Calendar Days of Government Request

5.3 List of specifications for Working

Standard or Standards (used to calibrate TMDE)

Within 10 calendar days of Government Request

7.2

Calibrate NWS TMDE when presented to MCF

Within 2 business days

7.3 Visit TMDE sites in Alaska and Pacific

Region Sites 30 Calendar Days Advance Notification

7.6 Unscheduled TMDE calibration 10 Business days After

Receipt

7.7 Calibration of the TMDE by the

manufacturer

Government Receives within 30 Calendar Days

8.0 Detailed schedule of visits to TMDE

sites

No Later Than 30 Calendar Days After Contract Award

8.0 Prepared to begin calibration services No Later Than 30 Calendar Days After Contract Award

9.1 Notify site POC of visit by Contractor No Less Than 10 Business days Prior to Arrival

9.1 Notify NWSTC, NSSL, NRC, and

NLSC of visit by contractor

No Less Than 30 Business days Prior to Arrival

9.1 Notify NHC, AWC and Storm

Prediction Center

At Least 10 Calendar Days in Advance

9.2 Notify NWS POC of Change in MCF

Arrival Date

1 Business Day Prior to Visit

9.2 Notify COR of Any Changes in MCF

Arrival Date

2 Business Days Prior to Visit

12.0 Documentation for Special NWS

TMDE to Contractor (Government Deliverable)

Written Request from Contractor 15 Calendar Days in Advance

12.0 Written calibration Procedures for

TMDE in Attachments 6 if requested

Within 7 Calendar Days After Contract Award

12.0 Government Approval or Disapproval

for Contractor Written Procedures (Government deliverable)

Within 14 Calendar Days After Receipt

12.0 Resubmit NWS Disapproved Written

Procedures

7 Calendar Days After Notification from COR

13.3 Replacement/Repair of TMDE

damaged in shipment

5 Business days from Contractor receipt to Site receipt

19.0 Warranty for all Calibrated TMDE 90 Days from date of

calibration

19.0 Warranty TMDE recalibration 5 Business days with

Overnight Delivery

20.2 Calibration Documentation, ISO

Compliance and Accreditation Report Review

10 Calendar Days

20.7 Response to Contract Discrepancy

Report from Contractor

15 Calendar Days from Receipt of CDR

21.1 Parking Spaces for Contractor Vehicle

(Government deliverable)

See Paragraph 9.1

21.3 COR Notification of Scheduled

Substitutions (Government deliverable)

At Least 5 Calendar Days in Advance

23.0 DEFINITIONS

ACCURACY. The degree of conformity of the measured value to the standard or true value.

AMERICAN NATIONAL STANDARDS INSTITUTE (ANSI). U.S. member body of the International Organization for Standardization (ISO).

ANNUAL VISIT. All designated locations shall receive at least each year one (1) visit by the Contractor to provide calibration service.

AVIATION ON WEATHER CENTER (AWC). TMDE from this location in Kansas City, MO will be transferred to the NWS Training Center site for calibration.

CALIBRATION. The comparison of TMDE of unknown accuracy to traceable Primary or Transfer Measurement Standards of known and greater accuracy in order to detect, correlate, report, and eliminate by adjustment all deviation from specified tolerance limits, thereby, providing certification of traceability for the TMDE.

CALIBRATION LABEL. A self-adhesive label providing information about the calibration status of the TMDE. This information must include the calibration company name, date of calibration, next calibration due date, and signature of calibration technician.

CALIBRATION LABORATORY. A facility which provides calibration services traceable to the National Institute of Standards and Technology (NIST) and U.S. NAVAL OBSERVATORY (USNO). The environment (temperature, humidity, dust, etc.) of this facility shall be controlled to the extent necessary to assure confirmation to proper operation of facility standards and TMDE to be calibrated.

CALIBRATION SITE. Location where vendors' Mobile Calibration Facilities (MCFs) perform calibration.

CALIBRATION PROCEDURE. A document that contains the technical specifications of the unit of TMDE to be calibrated, a step-by-step description of the calibration method, and a list of Primary or Transfer Standards necessary to accomplish calibration of TMDE. The calibration procedure normally consists of the following sub procedures:

a. CALIBRATION PERFORMANCE/VERIFICATION PROCEDURE. Steps required to perform the certification or measurement process, the comparison of the TMDE to known and higher accuracy standards, to determine whether the TMDE meets or fails to meet specified tolerances. Operator checks, internal self-tests, or internal self-calibration procedures, although sometimes a necessary part of the procedure, are not considered a calibration performance/verification procedure.

b. CALIBRATION ADJUSTMENT PROCEDURE. Required to return TMDE to an in-tolerance condition after repairs or the failure to meet the calibration performance/verification procedure.

Applicable manufacturers’ calibration/service manuals, Department of Defense calibration technical orders, or NWS calibration documents are the only approved calibration procedures for this contract.

CERTIFICATE OF CALIBRATION/CALIBRATION REPORT. A document declaring and supporting traceability of each Primary/Transfer Standard and TMDE applicable to this contract.

CONUS- Continental United States. For this contract, it is defined as the contiguous U.S., and does not include Alaska.

COR. Contracting Officer’s Representative

FIXED CALIBRATION LAB. A calibration or testing laboratory erected on an immovable location.

IN TOLERANCE. An instrument is considered "in tolerance" or "in spec." when each range and function is calibrated and is found to be performing better than or equal to the parameters and tolerances in the calibration procedure.

INVALID CALIBRATION. A calibration is considered to be invalid when:

(a) After calibration is completed, through inspection/detection, one or more parameters of the TMDE are determined to not meet specifications in the calibration procedure.

(b) An out-of-tolerance Primary or Transfer Standard is used to calibrate a unit of TMDE.

(c) A Primary or Transfer Standard with an expired calibration date is used to calibrate a unit of TMDE.

INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO). International organization founded in 1946 to promote the development of international standards and related activities, including conformity assessment, to facilitate the exchange of goods and services worldwide.

ISO/IEC 17025 ACCREDITATION – Accreditation standard for calibration and test facilities.

This includes testing of a laboratory’s functional elements (personnel, training, equipment, environment), the laboratories processes (traceability, test and calibration methods, uncertainty, handling, etc), management, documentation, etc.

LIMITED CALIBRATION. A calibration process which does not verify all of the ranges or parameters on a unit of TMDE. Limited calibration will only be acceptable if prior approval has been granted by an authorized Government representative. Units of equipment with limited calibration will have a “Limited Calibration” label attached.

LIMITED CALIBRATION LABEL. A self-adhesive label providing the same information required on a calibration label plus a concise and complete listing of ranges and parameters calibrated or not calibrated.

MOBILE CALIBRATION FACILITY (MCF). An MCF is a completely enclosed van or trailer that is environmentally controlled, having a clean dry work area with sufficient space for a minimum of two (2) technicians to calibrate TMDE, having an area for storage of documentation, and having an area separate from the calibration area for cleaning of TMDE.

NATIONAL HURRICANE CENTER (NHC) [OR TROPICAL PREDICTION CENTER].

TMDE from this location in Miami, FL will be moved to the Miami WFO site for calibration.

NATIONAL LOGISTICS SUPPORT CENTER (NLSC). Kansas City, MO, site where NOAA equipment, TMDE, and spare parts are stocked for future use.

NATIONAL RECONDITIONING CENTER (NRC). Kansas City, MO, site where NWS equipment is reconditioned and repaired.

NATIONAL SEVERE STORMS LABORATORY (NSSL). A NOAA research and development laboratory in Norman, OK.

NATIONAL WEATHER SERVICE (NWS). An agency of the National Oceanic and Atmospheric Administration (NOAA) and owner of TMDE being calibrated.

NATIONAL WEATHER SERVICE HEADQUARTERS (WSH). Location in Silver Spring, MD which administers the National…