Attachment_1_SOW_DOI_Wellness_Center_Operations.pdf

Attachment 1

Department of the Interior Stuart Lee Udall Building

Wellness Center Operations

STATEMENT OF WORK

1. BACKGROUND

The Department of the Interior (DOI), Office of the Facilities and Administrative Services (OFAS), Occupational Safety, Health and Environmental Branch (OSHE), provides safety, health, and environmental services for occupants of the Stewart Lee Udall DOI Building (Udall Building) and oversees operations of the Wellness Center. The Wellness Center delivers walk-in nursing care, emergency triage services, and employee wellness programs that support DOI’s workforce health and readiness initiatives. The Wellness Center handles approximately 1,000 visits annually for day-to-day first aid, convenient care, and wellness services. The wellness center also provides four health/wellness related presentations per year, coordinates with the American Red Cross three blood drives, and participates in the OSHE Safety Fair. The wellness center also provides nursing support for two to three after hours special events including July 4 th and high level Secretarial events. The OSHE Branch Chief provides oversight and supervision of the Wellness Center and employees, while Medical direction is provided by a USPHS Officer stationed in Denver, CO. The Medical Director’s specialty area is Occupational and Environmental Health Medicine.

2. PURPOSE AND OBJECTIVE

OSHE is seeking a base year plus four option year contract to provide a full-time Nurse Manager overseeing administrative, compliance, and overhead requirements, a supplemental Registered Nurse (RN) and/or Licensed Practical Nurse (LPN) to augment coverage during scheduled Nurse Manager’s leave and/or to allow for the Nurse Manager to attend meetings or provide health/wellness presentations and nursing support (two Nurses) coverage for two to three after hours special events including July 4th and high level Secretarial Events.

Requirements include compliance with federal occupational health reporting standards, tracking and submission of monthly, semiannual, and annual clinical reports, ongoing coordination with OSHE staff and federal leadership, management of Wellness Center scheduling, coverage, and emergency preparedness, security, credentialing, and badging processes unique to federal facilities, quality assurance, incident reporting, and performance monitoring and lastly, administrative oversight and program management support including, clinical oversight, daily operational leadership, and provide effective implementation of special programs such as flu shot season, seasonal clinics, health promotion activities, and ongoing wellness initiatives.

3. SCOPE OF SERVICES

Clinical Care Delivery: Provide comprehensive ambulatory nursing services to enhance patients' overall wellness and address workplace health-related needs, including acute conditions and chronic illnesses.

Technical Expertise: Provide expert health care services and programs. This role requires high proficiency in nursing and experience in occupational health care. This position also requires working with various Contract Officer Representatives (CORs) and contracts related to a wellness center environment and within the OSHE branch.

Collaborative Health Program Development: Actively engage in responding to the immediate health needs of employees by collaborating with the Department’s Medical Officer, colleagues within OFAS, and Security personnel. This collaboration is aimed at initiating and sustaining a wide array of employee health programs, which may include:

Health and wellness webinars On-site health screenings Blood drives Health fairs First Aid/CPR Classes Other wellness initiatives are designed to enhance employee health and well-being.

3.1. Managing the Day-to-Day Operation of the Stewart Lee Udall Wellness Center

Delivers a wide range of health care, administrative, and operational services to DOI employees, OFAS leadership, and the Udall Building occupants, utilizing current nursing principles to ensure high-quality patient care, including conducting thorough patient histories and screenings and managing treatment of injuries, illnesses, and wellness programs (e.g., immunizations and health counseling).

Collaborates with the OSHE branch team members on operational assignments, tasks, and various safety, health, and wellness activities and events.

Provides acute care during medical emergencies, delivering critical interventions to prevent loss of life or limb and alleviate suffering until safe transport to a medical facility can be arranged.

Oversees the annual flu vaccine campaign, leading efforts to order vaccine supplies and coordinate promotional messaging for the clinic.

Manages and dispenses medications in accordance with a pre-approved formulary, ensuring compliance with established guidelines. Including inventorying and replenishing supplies and medications on a cyclic schedule, as needed.

Facilitates and tracks referrals, transfers, and consultations for patient health issues that exceed the scope of practice or require expert intervention.

Maintains and protects confidential employee health records per Departmental guidelines, including preparing performance metrics related to visits, injuries, immunizations, and accommodations.

Oversees the Wellness Center’s operations, conducting physical inspections to ensure all equipment and systems are functional and managing the administrative functions for effective service delivery.

Promotes compliance with regulatory and contractual standards, ensuring customer service expectations are met in all clinical care aspects.

Contributes to the quality assurance program by planning for periodic external compliance audits of the Wellness Center.

Manages the lactation facilities and scheduling at the Udall Building and collaborates with the Medical Officer for review requests for disabled parking permits specific to this location.

Manages and coordinates the building-wide Automated External Defibrillator (AED) program which includes conducting monthly inspections and replacing key components for 31 AED units. Organizes regular AED/CPR training for employees, conducting monthly inspections, and replacing key components as needed.

Provides critical nursing support for high-level secretarial events, such as the annual July 4th celebration, ensuring the health and safety of all attendees.

3.1. Wellness and Health Promotion and Educational Outreach Programs

Educates employees on various health-related topics, including wellness initiatives and medical education programs. Promotes health and wellness through lectures, speaking engagements, seminars, health/safety fairs (health screenings, blood drives, wellness classes, and other bureaus and offices’ safety, health, and wellness outreach initiatives.

Empowers employees with strategies to maintain or enhance their health status. Offers counseling to individuals, focusing on health prevention and maintenance practices such as nutrition and exercise. Additionally, provides support for recovery from acute and chronic conditions.

4. CONTRACTOR GENERAL REQUIREMENTS

4.1. Nursing Manager – Minimum Qualifications

o The Nursing Manager shall meet the following minimum qualifications:

i. Bachelor of Science in Nursing (BSN) from an accredited nursing program in the United States or Canada.

ii. Active, unrestricted Registered Nurse (RN) license in a State, the District of Columbia, or a U.S. territory.

iii. Minimum of four (4) years of clinical nursing experience, with at least one (1) year in an ambulatory or occupational health setting preferred.

iv. Minimum of two (2) years of supervisory or lead nursing experience (e.g., Charge Nurse, Lead RN, Clinical Supervisor).

v. Demonstrated experience managing day-to-day clinic or wellness center operations.

vi. Current Basic Life Support (BLS) certification for healthcare providers.

vii. Ability to meet federal facility suitability, credentialing, and security requirements.

4.2. Supplemental Registered Nurse – Minimum Qualifications

o Bachelor of Science in Nursing (BSN) from an accredited nursing program in the

United States or Canada.

o Active, unrestricted Registered Nurse (RN) license in a State, the District of Columbia, or a U.S. territory.

o Minimum of four (4) years of clinical nursing experience, with ambulatory care experience preferred.

o Current Basic Life Support (BLS) certification for healthcare providers.

o Ability to meet federal facility suitability, credentialing, and security requirements.

4.3. Supplemental Licensed Practical Nurse – Minimum Qualifications o Completion of an accredited Licensed Practical Nurse (LPN) program.

o Active, unrestricted LPN license in a State, the District of Columbia, or a U.S.

territory.

o Minimum of two (2) years of clinical experience.

o Current Basic Life Support (BLS) certification.

o Ability to meet federal facility suitability, credentialing, and security requirements.

5. PERFORMANCE STANDARDS

The Contractor shall ensure all services are performed in accordance with professional nursing standards, applicable federal regulations, and DOI policies. The Contractor shall safeguard Personally Identifiable Information (PII) and Protected Health Information (PHI) in accordance with HIPAA and DOI requirements. Failure to meet performance standards may result in corrective action or contract remedies.

6. PLACE OF PERFORMANCE AND HOURS OF OPERATION

The primary place of performance is at the Udall Building Wellness Center located at 1849 C Street NW, Washington, DC. Normal hours of operation are Monday through Friday, 0800–1200 and 1300–1630, excluding federal holidays, except as required for designated special events.

7. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

The Government shall provide clinical space, medical equipment, and supplies necessary for the performance of services. Contractor personnel shall complete all required federal information security and facility access training, complete security document requirements, fingerprinting, and receive a favorable adjudicated security clearance prior to performing work.

8. PERIOD OF PERFORMANCE

The period of performance shall consist of a one (1) base year with up to four (4) option years, as specified in the contract.

9. PERFORMANCE DATES

Base Year: June 3, 2026, to June 2, 2027 Option Year 1: June 3, 2027, to June 2, 2028 Option Year 2: June 3, 2028, to June 2, 2029 Option Year 3: June 3, 2029, to June 2, 2030 Option Year 4: June 3, 2030, to June 2, 2031