Attachment_1_PWS_RFQ_1305M326Q0370.pdf
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- Attached to
- Janitorial Services for the Ketchikan Office
- Solicitation number
- 1305M326Q0370
About this file
Summary: Ketchikan Office Cleaning Performance Work Statement
This is a Performance Work Statement for ongoing custodial services required by the National Oceanic and Atmospheric Administration (NOAA) Office of Law Enforcement (OLE) Alaska Division (AKD) field office located at 624 Mill Street, Suite 202, Ketchikan, AK 99901. The contract is a firm-fixed price, non-personal services purchase order with a period of performance from October 1, 2026 to September 30, 2027, with four additional option years. The contractor must coordinate the cleaning schedule with the Government at least 72 hours in advance and complete all services Monday through Friday between 8:00 AM and 4:00 PM Alaska Time.
The scope of work consists of three tasks: Task A (weekly cleaning including trash removal, dusting, vacuuming, floor cleaning, bathroom sanitization, and restocking supplies); Task B (monthly maintenance including wiping horizontal surfaces, removing wall marks, and mopping uncarpeted floors); and Task C (bi-annual deep cleaning including window cleaning, carpet shampooing, and light fixture dusting). Performance standards establish acceptable quality levels of 10% error rate for Tasks A and B, and 5% for Task C. Meeting performance standards results in timely payment and potential option period exercises, while failure to meet standards results in invoice withholding until rectification, negative past performance ratings, and potential exclusion from future work. The contractor is responsible for all labor, equipment, and materials costs. All contractor employees must possess a REAL ID and pass Tier 1 vetting process requirements. The technical point of contact information will be provided before award.
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National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Office of Law Enforcement (OLE), Alaska Division (AKD)
Ketchikan Office Cleaning Performance Work Statement 143011-26-0146
I. Background/ Intent
NOAA Office of Law Enforcement (OLE) Alaska Division (AKD) field office located at 624 Mill Street, Suite 202, Ketchikan, AK 99901 requires ongoing custodial services to ensure cleanliness of the workspace. The period of performance will be October 1, 2026 to September 30, 2027 with four additional option years.
II. Scope of Work
Tasks This is a firm-fixed price non-personal services purchase order. The Contractor is responsible for coordinating the schedule with the Government, at least 72 hours in advance.
a. Task A
1) Description: Weekly
2) Deliverable:
• Empty trach bins and re-line trash containers as needed
• Dust surfaces
• Vacuum carpets
• Sweep, clean, mop floors & sanitize bathrooms, reload all toilet paper and hand towels, fill soap dispensers as needed.
b. Task B
1) Description: Monthly
2) Deliverable:
• Wipe down horizontal surfaces
• Wipe off wall smudges/marks
• Mop uncarpeted floors
c. Task C
1) Description: Bi-Annually
2) Deliverable:
• Clean inside and outside windows and ledges
• Shampoo all carpets and mats
• Dust accessible light fixtures
III. Requirements
Required qualifications include:
a. All contractors and sub-contractors required to pass Tier 1 vetting process requirements
b. Requirements found at this link .
IV. Performance Requirements Summary
Service Output
Performance Objective
Acceptable Quality Level (AQL)
Incentive/ Disincentive
1. Task A Weekly ≤ 10% error rate Meets AQL: Timely payment, potential for exercising option periods.
Fails to meet AQL: Withholding of invoice until rectified, negative past performance rating, may not be considered for future work
2. Task B Monthly ≤ 10% error rate Meets AQL: Timely payment, potential for exercising option periods.
Fails to meet AQL: Withholding of invoice until rectified, negative past performance rating, may not be considered for future work
3. Task C Bi-Annually ≤ 5% error rate Meets AQL: Timely payment, potential for exercising option periods.
Fails to meet AQL: Withholding of invoice until rectified, negative past performance rating, may not be considered for future work
V. Access, Equipment and Security
The Contractor is responsible for all labor, equipment, and materials costs as required to complete the work in this Performance Work Statement. Services shall be completed Monday – Friday 8:00 AM to 4:00 PM Alaska Time, and shall be scheduled with the Technical Point of Contact at least 72 hours in advance. All contractor employees must carry a REAL ID.
VI. Place of Performance
NOAA OLE AKD
624 MILL STREET
SUITE 202
KETCHIKAN, AK 99901-6541
VII. Technical Point of Contact
Name: TBD before award Phone: TBD before award Email: TBD before award https://urldefense.proofpoint.com/v2/url?u=https-3A__www.wrc.noaa.gov_wrso_investigation.htm&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=MH3wRCcUc5FQflQ17EGiAIwk42_OQBoq7bmC9UHBxFcytb38P2hDxvED0X1oetdD&m=A833uXd5kfDtBm6IdU80-cO8CVJhqWSgIWWuZSdrF3J218bVuKoPnMkJzd7CWyCs&s=-bmM7rAHrkfTZmyA2x2stSk2kotxKjEIdGZyIwnLc7w&e=
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