Attachment 1 - PWS Cable TV System Installation_.pdf

(Ver OCT 2024 JS Branch)

PERFORMANCE WORK STATEMENT (PWS) 1

FOR 2

Cable TV Subscription Services with Installation and 3 Integration to Haivision System 4

21 Aug 2026 5

1.0 General: 7

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, 9 supervision, transportation and quality control necessary, except as specified in 10 Paragraph 3.0 as Government Furnished, to perform the installation of 11 telecommunication and network transmission media to allow for cable tv subscriptions 12 and integration into a Haivision streaming distribution system. This system shall be 13 integrated with the client's existing Haivision streaming infrastructure to enable the live 14 streaming of broadcast television channels, as defined in this PWS. The contractor shall 15 provide cable television services provisioned with a core set of channels. Provision of all 16 required reception and distribution equipment necessary to deliver the programming to 17 the Government’s enterprise IPTV distribution system. Professional installation and 18 configuration with ongoing technical support to include repair or replacement of failed 19 equipment for the life of the contract. Endpoint clarification: For purposes of this PWS, 20 the Haivision system (encoder/enterprise IPTV headend) is the service endpoint. 21 Government-owned televisions are display devices connected to the IPTV distribution 22 and are not considered managed endpoints under this requirement. 23

1.2 Background: The Air National Guard Readiness Center (ANGRC) at Andrew AFB, 25 Maryland requires the design, installation, and integration of an end-to-end cable 26 television distribution system at Building 3500. This system will ingest live broadcast TV 27 signals and distribute them campus-wide by integrating twelve (12) professional-grade 28 cable boxes/CODECs or a comparable signal delivery device that is capable of being 29 connected directly into the existing Haivision streaming infrastructure. The ANGRC 30 must maintain real-time situational awareness and information dissemination 31 capabilities. To support this mission, the installation must have the capability to 32 distribute live broadcast television channels over the existing enterprise IP network. This 33 requires expanding the existing Haivision streaming ecosystem to ingest local and 34 national broadcast media. The set top boxes are Haivision specific boxes that work with 35 their systems. The set top boxes will not be directly controlled by the content provider; 36 content will be distributed to the devices through the Haivision controllers. 37

1.3 The Period of Performance shall consist of an installation delivery date of no later 39 than two weeks from the date of award with a 12 month (one-year) subscription for the 40 base period and four 12-month (one-year) option periods for the subscription in 41 accordance with Revolutionary FAR Overhaul (RFO) FAR 52.217-9, Option to Extend 42 the Term of the Contract. 43

1.4 General Information: 47

1.4.1 Place and Performance of Services: The contractor shall provide services 49 between the hours of 0730-1630 on Monday through Friday, except on recognized 50 United States (U.S.) holidays or when the Government facility/installation is closed due 51 to local or national emergencies, administrative closings, or similar Government-52 directed facility/installation closings. Performance shall be at BLDG 3500 Fetchet Ave 53 located on Joint Base Andrews in Maryland. The contractor shall at all times maintain 54 an adequate workforce for the uninterrupted performance of all tasks defined within this 55 PWS when the Government facility/installation is not closed for the above reasons. 56 When hiring personnel, the contractor shall keep in mind that the stability and continuity 57 of the workforce are essential. 58

1.4.1.1 Site Condition: The government has not conducted a full evaluation of existing 60 site conditions at the location. There are currently three satellite dishes on the roof of 61 BLDG 3500, one of which is for DirecTV with four coaxial cables ran into a PVC pipe 62 leading into the building. The contractor shall conduct a thorough evaluation of the site 63 and all existing equipment to determine the best path forward for the new system's 64 installation and performance. This evaluation should include a recommendation on 65 whether to utilize, upgrade, or remove the existing dishes and cabling if needed. The 66 contractor is responsible for identifying any site conditions that may affect the 67 installation or performance of the system. 68

1.4.1.2 Telework: Telework is not authorized for this requirement. The installation, 70 configuration, and physical maintenance must take place on-site, though remote 71 monitoring of the system is required during the maintenance phase. 72

1.4.1.3 Remote Work. N/A 74

1.4.1.4 Unscheduled gate closures by the Security Police may occur at any time 76 causing all personnel to enter or exit a closed installation to experience a delay. This 77 cannot be predicted or prevented. Contractors are not compensated for unexpected 78 closures or delays. Vehicles operated by contractor personnel are subject to search 79 pursuant to applicable regulations. Any moving violation of any applicable motor vehicle 80 regulation may result in the termination of the contractor employee’s installation driving 81 privileges. 82

1.4.1.5 The contractor’s employees shall become familiar with and obey the regulations 84 of the installation; including fire, traffic, safety and security regulations while on the 85 installation. Contractor employees should only enter restricted areas when required to 86 do so and only upon prior approval. All contractor employees shall carry proper 87 identification with them at all times and shall be subject to such checks as may be 88 deemed necessary. The contractor shall ensure compliance with all regulations and 89 orders of the installation, which may affect performance. The Government reserves the 90 right to direct the removal of an employee from Government property or revoke access 91 to Government systems for misconduct, security reasons, or any overt evidence of 92 communicable disease. Removal of contractor employees for reasons stated above 93 does not relieve the Contractor from responsibility for total performance of this contract. 94

1.4.2 Recognized Holidays: The contractor shall not perform services on recognized 96 U.S. holidays. All recognized holidays can be found at https://www.opm.gov/policy-data-97 oversight/pay-leave/federal-holidays/. Most Federal employees work on a Monday 98 through Friday schedule. For these employees, when a holiday falls on a non-workday 99 (Saturday through Sunday) the holiday is usually observed on Monday (if the holiday 100 falls on a Sunday) or Friday (if the holiday falls on Saturday). The contractor shall be 101 responsible for knowing when Federal holidays are recognized as this may affect the 102 status of Federal facilities and contractor access to such facilities. 103

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC 105 Plan (QCP) to ensure services are performed in accordance with this PWS. The 106 contractor shall develop and implement procedures to identify, prevent, and ensure non-107 recurrence of defective services. The contractor’s QCP is how it assures itself that its 108 work complies with the requirements of the contract. As a minimum, the contractor shall 109 develop QC procedures that address the areas identified in Technical Exhibit 1, 110 Performance Requirements Summary (PRS) (Deliverable 1). 111

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s 113 performance under this contract in accordance with the Quality Assurance Surveillance 114 Plan (QASP). This plan is primarily focused on what the Government will do to ensure 115 that the contractor has performed in accordance with the performance standards. It 116 defines how the performance standards will be applied, the frequency of surveillance, 117 and acceptable quality level(s) or defect rate(s). 118

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor 120 shall comply with all applicable installation/facility access and local security policies and 121 procedures, which may be obtained from the COR. The contractor shall also provide all 122 information required for background checks to meet installation access requirements to 123 be accomplished by the local installation’s Security Forces, Director of Emergency 124 Services or local Security Office. The contractor shall ensure compliance with all 125 personal identity verification requirements as directed by DOD, Headquarters Air Force 126 (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the 127 Government may require changes in contractor security matters or processes. 128

1. The contractor shall obtain base identification, and vehicle passes, if required, 129 for all contractor personnel who make frequent visits to or perform work on the 130 Air Force installations(s) cited in the contract. Contractor personnel are required 131 to wear or prominently display installation identification badges or contractor-132 furnished contractor identification badges while visiting or performing work on the 133 installation. 134

2. The contractor shall submit a written request on company letterhead to the 135 contracting officer listing the following: contract number, location of work site, 136 start and stop dates, and names of employees and subcontractor employees 137 needing access to the base. The letter will also specify the individual(s) 138 authorized to sign a request for base identification credentials or vehicle passes. 139 The contracting officer will endorse the request and forward it to the issuing base 140 pass and registration office or Security Forces for processing. When reporting to 141 the registration office, the authorized contractor individual(s) should provide a 142 valid driver s license, current vehicle registration, valid vehicle 143 insurance certificate, and any other local installation requirements to obtain a 144 vehicle pass. 145

3. During performance of the contract, the contractor shall be responsible for 146 obtaining required identification for newly assigned personnel and for prompt 147 return of credentials and vehicle passes for any employee who no longer 148 requires access to the work site. 149

4. When work under this contract requires unescorted entry to controlled or 150 restricted areas, the contractor will be always accompanied by government 151 personnel. 152

5. Upon completion or termination of the contract or expiration of 153 the identification passes, the prime contractor shall ensure that all base 154 identification passes issued to employees and subcontractor employees are 155 returned to the issuing office. 156

6. Failure to comply with these requirements may result in withholding of final 157 payment. 158

1.4.5.1. RESERVED 159

1.4.5.2 Contractors that do not require CAC but require access to a DOD Facility and/or 161 Installation. Contractor and all associated sub-contractors’ employees shall comply with 162 adjudication standards and procedures using the National Crime Information Center 163 Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air 164 Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), 165 applicable installation, facility and area commander installation/facility access and local 166 security policies and procedures (provided by Government representative) 167

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, 169 including subcontractor employees, requiring access to US Government installations, 170 facilities and controlled access areas shall complete AT Level I training within 15 171 calendar days after contract start date or effective date of incorporation of this 172 requirement into the contract, whichever is applicable. AT Level I may be accomplished 173 by a Level I qualified instructor; completing the Force Protection computer-based 174 training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint 175 Knowledge Online at https://jko.jten.mil. Tracking for each contractor or subcontractor 176 employee is the responsibility of the COR or unit AT Representative. The contractor 177 shall submit certificates of completion for each affected contractor and subcontractor 178 employee to the COR within 15 calendar days after completion of training by each 179 employee or subcontractor personnel (Deliverable 2). 180

1.4.5.4 RESERVED. 182

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All 184 communications with DOD organizations are subject to COMSEC review. All telephone 185 communications networks are continually subject to intercept by unfriendly intelligence 186 organizations. DOD has authorized the military departments to conduct COMSEC 187 monitoring and recording of telephone calls originating from, or terminating at, DOD 188 organizations. Therefore, the contractor is advised that any time contractor personnel 189 place or receive a call they are subject to COMSEC procedures. The contractor shall 190 ensure wide and frequent dissemination of the above information to all employees 191 dealing with DOD information. The contractor shall abide by all Government regulations 192 concerning the authorized use of the Government's computer network, including the 193 restriction against using the network to recruit Government personnel or advertise job 194 openings. 195

1.4.5.6 Reserved 197

1.4.5.7 RESERVED 199

1.4.5.8 RESERVED 201

1.4.5.9 RESERVED 203

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall 205 protect all PII encountered in the performance of services in accordance with RFO 206 DFARS 224.103, Personally Identifiable Information, and DODD 5400.11, Department 207 of Defense Privacy Program, and DOD 5400.11-R. If a PII breach results from the 208 contractor’s violation of the aforementioned policies, the contractor shall bear all 209 notification costs, call-center support costs, and credit monitoring service costs for all 210 individuals whose PII has been compromised. 211

1.4.5.11 RESERVED 213

1.4.5.12 RESERVED 216

1.4.5.13 RESERVED 218

1.4.5.14 RESERVED 220

1.4.5.15 RESERVED 222

1.4.5.16 RESERVED 224

1.4.6 Physical Security The contractor shall safeguard all Government property 226 provided for contractor use. At the close of each work period, Government facilities, 227 equipment and materials shall be secured. 228

1.4.7 Special Qualifications: The Government does not provide training to contractors. 230 Contractors must ensure that any personnel performing under a contract are fully 231 trained, licensed, certified, and otherwise qualified to provide services. 232

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to 234 attend any post award conference convened by the KO in accordance with RFO FAR 235

42.302 Contract Administration Functions. The KO, COR, and other Government 236 personnel, as appropriate, may meet periodically with the contractor to review the 237 contactor’s performance. At these meetings, the KO will apprise the contractor of how 238 the Government views the contractor’s performance and the contractor shall apprise the 239 Government of problems, if any, being experienced. The contractor shall resolve 240 outstanding issues raised by the Government. Contractor attendance at these meetings 241 shall be at no additional cost to the Government. 242

1.4.9 Contract Manager (CM)/ Program Manager (PM): The contactor shall designate a 244 CM/PM who shall ensure performance under this contract. The name of this person, 245 and an alternate who shall act for the contractor when the CM/PM is absent, shall be 246 designated in writing to the KO. The CM/PM or alternate shall have full authority to act 247 for the contractor on all contract matters relating to daily operation of this contract. The 248 CM/PM shall work through the COR to resolve issues, receive technical instructions, 249 and ensure adequate performance of services. The CM/PM shall ensure that contractor 250 employees do not perform any services outside the scope of the contract without an 251 official modification issued by the KO. The CM/PM shall ensure contractor employees 252 understand that services performed outside the scope of the contract are performed 253 wholly at the expense of the contractor. 254

1.4.10 RESERVED 256

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) 258 from its employees who depart employment for any reason. The contractor shall return 259 all identification media (i.e., badges and vehicles pass) to the COR within two calendar 260 days of an employee’s departure 261

1.4.11. Combating Trafficking in Persons: The United States Government has adopted 263 a zero-tolerance policy regarding trafficking in persons. Contractors and contractor 264 employees shall not engage in any forms of trafficking in persons during the PoP of the 265 contract; procure commercial sex acts during the PoP of the contract; or use forced 266 labor in the performance of the contract. The Contractor shall notify its employees of the 267 United States Government’s zero tolerance policy, the actions that will be taken against 268 employees for violations of this policy. The contractor shall take appropriate action, up 269 to and including termination, against employees or subcontractors that violate the US 270 Government policy as described at RFO FAR Subpart 22.17, Combating Trafficking in 271 Persons. 272

1.4.12 RESERVED 274

1.4.12.2 RESERVED 276

1.4.12.3 RESERVED 278

1.4.13 Data Rights the Government has unlimited rights to all documents/materials 280 produced under this contract. All documents and materials, to include the source codes 281 of any software, produced under this contract shall be Government owned and are the 282 property of the Government with all rights and privileges of ownership/copyright 283 belonging exclusively to the Government. These documents and materials may not be 284 used or sold by the contractor without written permission from KO. All materials supplied 285 to the Government shall be the sole property of the Government and may not be used 286 for any other purpose. This right does not abrogate any other Government rights. 287

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor 289 personnel performing services under this contract may receive, have access to or 290 participate in the development of proprietary or source selection information (e.g., cost 291 or pricing information, budget information or analyses, specifications or work 292 statements, etc.) or perform evaluation services which may create a current or 293 subsequent OCIs, as defined in RFO FAR Subpart 9.5, Organizational and Consultant 294 Conflicts of Interest. The contractor shall notify the KO immediately whenever it 295 becomes aware that such access or participation may result in any actual or potential 296 OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The 297 contractor’s mitigation plan will be determined to be acceptable solely at the discretion 298 of the KO. In the event the KO unilaterally determines that any such OCI cannot be 299 satisfactorily avoided or mitigated, the KO may impose other remedies as he or she 300 deems necessary, including prohibiting the contractor from participation in subsequent 301 contracted requirements which may be affected by the OCI. 302

2.0 Definitions and Acronyms: 304

2.1 Definitions: 306

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or 308 service to the Government. The term used in this contract refers to the prime. 309

2.1.2 Defective Service: A service output that does not meet the standard of 311 performance associated with PWS. 312

2.1.3 Deliverable: Anything that can be physically delivered and includes non-314 manufactured things such as meeting minutes or reports. 315

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection 317 process and that may be required to be used in the performance of a contract by PWS. 318 When key personnel are used as an evaluation factor in best value procurement, an 319 offer can be rejected if it does not have a firm commitment from the people that are 320 listed in the proposal. 321

2.1.5 Physical Security: Actions that prevent the loss or damage of Government 323 property. 324

2.1.6 Quality Assurance: The Government procedures to verify that services being 326 performed by the Contractor are performed according to acceptable standards. 327

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document 329 specifying the surveillance methodology to be used for surveillance of contractor 330 performance. 331

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that 333 the quality of a product or service shall meet contract requirements. 334

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The 336 Government does not have privity of contract with the subcontractor. 337

2.2 Acronyms: 339

AEI Air Force Enterprise Infostructure 341 AT/OPSEC Antiterrorism/Operational Security 342 BI Background Investigation 343 CM Contract Manager 344 COR Contracting Officer Representative 345 DD254 Department of Defense Contract Security Classification Specification 346 DFARS Defense Federal Acquisition Regulation Supplement 347 DOD Department of Defense 348 DSCA Defense Counterintelligence and Security Agency 349 FAR Federal Acquisition Regulation 350 GFP/M/E/S Government Furnished Property/Material/Equipment/Services 351 HSPD Homeland Security Presidential Directive 352 IA Information Assurance 353 IS Information System(s) 354 KO Contracting Officer 355 NGB National Guard Bureau 356 OCI Organizational Conflict of Interest 357 PII Personally Identifiable Information 358 PIPO Phase In/Phase Out 359 POC Point of Contact 360 PRS Performance Requirements Summary 361

PWS Performance Work Statement 362 QA Quality Assurance 363 QASP Quality Assurance Surveillance Plan 364 QC Quality Control 365 QCP Quality Control Program 366 RFO Revolutionary FAR Overhaul 367 SCR Service Contract Reporting 368 SRT Secure Reliable Transport 369 SSN Social Security Number 370 TE Technical Exhibit 371 USD(I) Under Secretary of Defense for Intelligence 372

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): 374 The Government will provide the property, material, equipment, and/or services listed 375 below solely for the purpose of performance under this contract: 376

3.1 Property: The Government will furnish the necessary workspace for the contractor to 378 perform services outlined in this PWS. Contractors have the duty to preserve and 379 protect government property and resources which the contractor is responsible for any 380 and all items in which a hand receipt is given or required for. All property issued will 381 utilize DA Form 3161, Request for Issue or Turn IN; form will be maintained by the COR 382 or designated representative. The Government shall be responsible for the control, 383 reporting, inventory requirements, maintenance, repair, disposition, and loss of property 384 incidental to the place of performance, except in cases of resulting from willful 385 misconduct or lack of good faith in the part or any of the Contractor’s managerial 386 personnel (reference RFO FAR 52.246-25). 387

3.2 Materials: The Government will provide the following solely for the purpose of 389 performance under this contract 390

3.2.1 Access to the existing Haivision streaming system. 392

3.2.2 A secure space for the installation of 12 cable boxes/CODECs and other 394 equipment. 395

3.3 Equipment: The Government will provide the contractor with access to the following 397 existing, on-site equipment for the sole purpose of integration. The contractor is not 398 responsible for the maintenance or warranty of the GFE but is responsible for ensuring 399 the new cable TV system integrates with it successfully. Current equipment is as 400 follows: 401

MB6 - Makito/Makito/Barracuda/Torpedo2 6 Slot Chassis 403

Makito X Dual SDI Encoder Appliance - H.264 IP Video Encoder 404

Haivision Media Platform - Enterprise Appliance 405

Makito X4 SDI Encoder Appliance 406

3.4 Services: RESERVED 408

3.5 Utilities: All utilities in the facility will be available for the contactors’ use in the 410 performance of this contract. The contractor shall instruct employees in utilities 411 conservation practices. The contractor shall operate under conditions that preclude the 412 waste of utilities, which include turning off the water faucets or valves after using the 413 required amount. 414

3.6 RESERVED 416

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): 418

4.1 General: Except for those items specifically stated to be Government-Furnished in 420 Paragraph 3.0, the contractor shall provide all equipment and services necessary to 421 deliver the required programming to the Haivision system, such that the programming is 422 streamed via the enterprise IPTV distribution. Including but not limited to: 423 professional-grade cable boxes/video CODECs or comparable to that are 425 compatible with the Haivision IPTV system. 426

All necessary cabling, connectors, amplifiers, and other signal distribution 427 equipment. 428

All necessary racks, mounts, and other support hardware. 429

4.2 Secret Facility Clearance RESERVED 431

4.3 Contractor Security Clearance: “RESERVED”. 433

5.0. Requirements: The contractor shall: 435

5.1. Site Survey and System Design: 437

5.1.1. Conduct a thorough site survey to determine the optimal routing for all cabling 439 and the placement of equipment. 440

5.1.2. Design a complete, end-to-end cable TV distribution system that integrates with 442 the existing Haivision streaming ecosystem. 443

5.1.3. Provide a digital detailed technical drawing for client approval before installation 445 begins. Provide a finalized digital copy upon project completion only if changes 446 occured. (Deliverable 3). 447

5.2. Equipment and Installation: The contractor shall provide, install, and maintain all 448 equipment necessary to receive and deliver the television programming and convert it to 449 a HDMI that the Haivision encoder/headend can ingest. 450

5.3 Provide new, commercial-grade equipment, including but not limited to: 452

5.3.1. Telecommunication and network transmission media for integration. 454

5.3.2. Provide cabling, fiber, and connection devices necessary to feed the television 456 signal(s) into the Haivision system. 457

5.3.3. Perform a professional, clean installation. All cabling must be neatly organized, 459 concealed where possible, bundled, and labeled according to industry best practices, 460 safety codes, and the approved cable labeling plan. 461

5.3.4. Coordinate with the Government Point of Contact (POC) located within ANGRC-463 CCYC to schedule installation during normal business hours, unless otherwise 464 approved by the Government. 465

5.3.5. Upon completion of installation, conduct a joint inspection with the Government 467 POC to verify the required channel lineup is available, all CODECs are HD capable, and 468 all contractor-furnished equipment is labeled as appropriate, and functioning correctly. 469

5.3.6 Provide programming successfully delivered to the Haivision system and is 471 viewable on representative sample of Government-owned televisions (displays) and any 472 additional displays identified by the Government POC. 473

5.3.7. Install all necessary cabling from the demarcation point on the roof, above the 3rd 475 floor of Bldg 3500- to the centralized server room rack located on the first floor in Bldg 476 3500. 477

5.4. System Integration: 480

5.4.1. Install and configure 12 cable box/CODECs and connect to the Haivision 482 streaming system. 483

5.4.2. Ensure that the video streams are at a minimum 720p resolution, low-latency, and 485 stable, utilizing the Secure Reliable Transport (SRT) protocol where applicable. 486

5.4.4. Shall provide a channel lineup to include, at a minimum, the following categories 488 and representative channels (or Government-approved equivalents): 489

• Major National News: CNN, Fox News, MSNBC, BBC World News. 491

• Financial News: CNBC, Bloomberg Television. 492

• Local News: All local broadcast affiliate channels (e.g., ABC, CBS, NBC, FOX). 493

• Weather: The Weather Channel. 494

5.4.5. The contractor is responsible for third-party cable tv service subscription fees to 496 include monthly service bills, all broadcast, retransmission, copyright, and licensing fees 497 associated with the provided content. These costs shall be included in the firm’s fixed 498 price of the contract. 499

5.4.6. Test and verify that all channels can be successfully streamed and viewed 501 through the Haivision system. 502

5.5. Equipment and Technical Support: 504

5.5.1. The contractor shall provide ongoing maintenance for all contractor owned and 506 installed equipment and support to ensure service continuity. 507

5.5.2. The contractor shall provide a toll-free telephone number (or Government 509 approved equivalent) for technical support, available 24 hours a day, 7 days a week, to 510 report service outages or equipment malfunctions. 511

5.5.3. In the event of a service outage, the contractor shall begin troubleshooting efforts 513 within four (4) hours of notification and restore service within twenty-four (24) hours. 514 If an equipment failure causes or contributes to a service outage, the contractor shall 515 restore service within forty-eight (48) hours via repair, replacement, or a temporary 516 workaround. 517

5.5.4. The contractor shall repair, replace, or upgrade; any obsolete or failed contractor-519 provided equipment within forty-eight (48) of notification at no additional cost to the 520 Government. 521

5.6. RESERVED 523

6.0 Applicable Publications: Publications applicable to this PWS are listed below: 547

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

RFO Federal Acquisition Regulation Mandatory https://www.acquisition.gov/far-overhaul/far-part-deviation-guide

RFO Defense Federal Acquisition Regulation Supplement

Mandatory https://www.acq.osd.mil/dpap/dars/dfars_far_overha ul_class_deviations.html

Joint Travel Regulation (JTR) Mandatory https://www.travel.dod.mil/

DODM 1000.13-M-V1

DOD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020)

Mandatory http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

January

Advisory https://doi.org/10.6028/NIST.FIPS.201-3

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 (Change 1:

10/29/2020

Advisory https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common

Access Card (CAC)

09/09/14 (Change 2:

11/2/2020)

Mandatory https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 Advisory https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019 (Change 1:

12/8/2020)

Advisory https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 Mandatory https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020

Advisory https://www.esd.whs.mil/Directives/issuances/dodd/

DoDM 8140.03 Information Assurance Workforce

Improvement Program

2/15/2023 Advisory https://www.esd.whs.mil/Directives/issuances/d odm/

DoD 5220.22-M National Industrial Security Program Operating Manual

(NISPOM); Part 117 of Title 32, Code of Federal Regulations

12/21/2020 Mandatory https://www.ecfr.gov/current/title-32/subtitle- A/chapter-I/subchapter-D/part-117

AFI 10-245 03/28/2013 Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

Antiterrorism; 252.204-7004, DoD Antiterrorism Awareness Training for Contractors, in solicitations and contracts, including solicitations and contracts using FAR part 12 procedures for the acquisition of commercial products and commercial services, when contractor personnel require routine physical access to a Federally-controlled facility or military installation.

(Certified current

03/30/2017)

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFMAN 31-113

Security Forces Standards and Procedures

03/05/2013 Change 1:

12/02/2015

Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFPD 17-1

Information Dominance Governance and Management

04/12/2016 Advisory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFMAN 17-1301

Computer Security (COMPUSEC) 02/12/2020 Mandatory https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1&series =-1&modID=449&tabID=131

AFI 10-701

Operations Security

7/24/2019 (Change 1:

06/09/2020)

Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

6.1 Applicable Forms: Forms applicable to the PWS are listed below 550

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

APR 2020 https://www.cac.mil/portals/53/documents/dd1172-2.pdf

I-9 Employment Eligibility Verification

08/01/2023 https://www.uscis.gov/i-9

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Portals/54/Documents/DD/form s/dd/dd0250_2020.pdf

TECHNICAL EXHIBIT 1 564

Performance Requirements Summary (PRS) 566

This PRS includes performance objectives the Government will use to determine 568 contractor performance and will compare contractor performance to the Acceptable 569 Quality Level (AQL). 570

PWS

Paragraph

Task Performance Standard

(STD)

Acceptable Quality Level (AQL)

Surveillance Method/By COR

5.2 & 5.3 Equipment and Installation

Service is continuously available with the specified channel lineup. All 12 cable channels successfully received, decoded, and ingested into the Haivision system

99% uptime per month, excluding scheduled maintenance.

Periodic checks; user feedback;

random inspection/COR

5.3.2 Signal Quality All 12 channels can

be successfully streamed and viewed through the Haivision system.

100% of the channels required must be in HD. No more than 2 user-reported quality issues per month.

Random inspection; user feedback/ COR

5.5.5 System Outage Troubleshooting

efforts within four (4) hours of notification and restore service within twenty-four

(24) hours

On-site within 24 hours 95% of the time

Periodic Monitoring /

COR

5.5.6 Equipment Repair

Failed equipment is repaired or replaced within 72hrs of notification

98% of all equipment issues are resolved within 72hrs of notification

Review of maintenance logs.

TECHNICAL EXHIBIT 2 573

Deliverables Schedule 575

Deliverable

PWS

Paragraph Reference

Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1 1.4.3

Quality Control Plan

(QCP)

10 business days after contract award

1 Electronic Submission;

MS Office;

Email

COR/KO

2 1.4.5.3 AT Level 1 Awareness

Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

3 5.1.3 System Design

Document within 7 days of contract award

1 Electronic Submission

COR