Attachment 1 - Performance Work Statement (PWS) .pdf

WASHER AND DRYER LEASE AND MAINTENANCE PERFORMANCE

WORK STATEMENT (PWS)

FY 2025

PREPARED BY

GOODFELLOW AIR FORCE BASE

SAN ANGELO, TX 76908-4104

Contents

WASHER AND DRYER LEASE AND MAINTENANCE PERFORMANCE WORK STATEMENT (PWS)

1 DESCRIPTION OF SERVICES

1.1 Scope of Work

1.2 Phase-Out and Phase-In

1.2.1 Clean-Up

1.2.2 Phase-In Pro-Rated Payment

1.3 Appliance Inventory

1.4 Appliance Identification and Signage

1.5 Equipment Quality Standard

1.5.1 Single Washers

1.5.2 Single Electric Dryer

1.5.3 Single Gas Dryer

1.5.4 Stacked Electric Dryer and Dryer

1.5.5 Stacked Washer and Gas Dryer

1.5.6 Connections

1.5.7 Water Conditions

1.6 Cleaning Requirements and Operational Checks

1.6.1 Scheduled Preventive Maintenance

1.6.2 Washer/Dryer Maintenance

1.6.3 Non-Operational Appliances

1.6.4 Dyer Vent/Duct Cleaning/Unit Inspections

1.6.5 Dryer Filter Cleaning

1.6.6 Clean Up

1.7 Additional Requirements

1.7.1 Additions of Washers/Dryers

1.7.2 Deletions of Washer/Dryers/Service

1.7.3 Temporary Support Requirements

1.7.4 Relocations

1.7.5 Equipment Abuse

1.8 Service Calls

1.9 Workload Information

1.10 Modifications Unit Pricing

2 SERVICE SUMMARY

2.1 Quality Control

2.2 Quality Control Plan (QCP)

2.3 Quality Assurance

2.4 Unsatisfactory Performance

2.5 Periodic Progress Meetings

3 GOVERNMENT FURNISHED PROPERYT AND SERVICES

3.1 Facilities

3.2 Utilities

3.3 Equipment

3.4 Safeguarding all Government Property

3.5 Medical Services

4 GENERAL INFORMATION

4.1 Mission

4.2 Hours of Operation

4.3 Recognized Holidays

4.4 Base Closure Due to Weather

4.5 Performance of Service During Crisis or Heightened Security

4.6 Contractor Personnel

4.6.1 Project Manager

4.6.2 Contract Employees

4.6.3 Repair Technician

4.7 Communications

4.8 Safety Requirements and Reports

4.9 Fire Codes

4.10 Contracting Officer and Contracting Officer Representative

4.11 Environmental Control

4.11.1 Hazardous Materials Management

4.11.2 Spill Control

4.12 Security Requirements

4.12.1 Base Access

4.12.2 Base Rules and Regulations

4.12.3 Physical Security

4.12.4 Key Control

5 APPENDICIES

PERFORMANCE WORK STATEMENT

WASHER/DRYER MAINTENANCE, REPAIR AND LEASING

SERVICE

1 DESCRIPTION OF SERVICES

1.1 SCOPE OF WORK

The contractor shall provide all personnel, equipment, tools, materials, supervision, and all other items or services necessary for Washer/Dryer Maintenance, Repair and Leasing and Clothes Dryer Exhaust Duct Cleaning service as defined in this Performance Work Statement (PWS) at Goodfellow Air Force Base, San Angelo, Texas. The contractor shall be responsible for the delivery, installation, cleaning, maintenance, repair, removal, and relocation of contractor furnished washers and dryers. Washer/dryer locations and types are listed on Appendix B. Contractor shall monitor, schedule and clean clothes dryer exhaust ducts as necessary to minimize the amount of lint accumulation and ensure ducts do not pose a safety or fire hazard.

Facility numbers, estimated quantities, and recommended cleaning schedules for dryer ducts are listed on Appendix C Dryer Duct.

1.2 PHASE-OUT AND PHASE-IN

The Contracting Officer (CO) and Contracting Officer’s Representative (COR) will coordinate the phase-out and phase-in. The phase-out of old appliances and phase-in of new appliances is performed during the 30-day period after the expiration of the current contract award. The new Contractor will submit a phase-in schedule to the CO for review and acceptance, within ten business days after contract award. The government will provide a copy of the phase-in schedule to the incumbent contractor.

The New contractor will work closely with the incumbent contractor to ensure that there are no lapses in service in any of the buildings. Installation of all appliances coincides with the phase-in schedule and completed within thirty business days after start of phase-in. Ensure appliances are fully operational before proceeding to another building. No building will be without washer and dryer services for any period longer than 1 day. The government is not obligated to provide storage areas for machines during the transition period.

1.2.1 CLEAN-UP

Clean-up after installation of appliances at each location. Remove all packing boxes, paper, and excess materials. These are to be disposed at an off-base site. Appliances and parts will not be disposed of on base.

1.2.2 PHASE-IN PRO-RATED PAYMENT

The contractor shall provide a daily written report of the number of appliances installed by date and building number to the CO and COR. The government will use this report to calculate first month’s invoice on a pro-rated amount. The government will pro-rate the monthly payment for each appliance according to the number of days the appliance is available for use.

1.3 APPLIANCE INVENTORY

After completion of the phase-in period, provide the CO and COR with a complete appliance inventory.

The inventory contains, at a minimum, appliance type (washer or dryer), model number, serial number, assigned machine identification number and building number where the machine is installed. An updated

This is the property of

Appliance Identification Number: 3135-1-0001W

Report ALL problems by emailing:17CES.CEOES.ServiceContracts@us.af.mil appliance inventory is submitted whenever there is a change in the inventory. Submit a corrected inventory within three business days after CO or COR identifies any inaccuracies in the inventory.

1.4 APPLIANCE IDENTIFICATION AND SIGNAGE

Place an approved sign or decal with operating instructions in each laundry room. The operating instruction will be 24” x 36” in size. If the appliance has operating instructions preprinted on the lid this will meet the requirement.

Label each appliance with a numeric or alpha/numeric combination, which uniquely identifies each appliance (Figure 1). Ensure machines are numbered by their location, for example Bldg. 255, first floor washing machines is numbered 255-1-0001W in consecutive sequence. The numbering format will remain during the contract period. The operator when calling in equipment malfunctions will use this number. The label will be legible at all times and replaced, if necessary, at no additional cost to the government. Numbers must be waterproof and replaced when they become faded, soiled, or defaced within two business days from notification by the CO or the COR. Affix label on the front of each appliance with the following information:

Figure 1 - Sample identification Label

1.5 EQUIPMENT QUALITY STANDARD

Furnish, deliver, install, repair, and maintain the number of washers and dryers for each building as listed in Appendix B. Washers and dryers shall be heavy duty, commercial or industrial brand/design and have the minimum number of control knobs, switches and cycles. All washers and dryers shall be white in color. Ensure the quantity, size, width, and height of the appliances will fit at the specified location as listed in Appendix B. The Contractor must provide catalogs, brochures, or other manufacturer written literature and specifications on washer and dryer equipment that the Contractor proposed to furnish under this contract for approval. Literature must be provided as part of the Contractor’s proposal and with all new requirements during this contract prior to Contractor’s purchase. Furnish all parts and accessories necessary to connect appliances at no additional cost to the government. Additional requirements and replacement of appliances during the life of the contract will be new and the same size and color of existing appliances in that building. Washers and dryers will operate without the use of coins or tokens and not have any coin or token slot attachments. All appliances must meet current Energy Star® and water-efficient requirements, Federal Energy Management Program (FEMP) guidelines if available.

1.5.1 SINGLE WASHERS

The single electric washer units are top load commercial grade heavy duty with non-glass lid. The washer units minimum tub capacity of 4.0 cu. Ft. The washer units have standard hot and cold-water hoses and capable of operating on a 20-amp circuit without overloading the electrical circuit during normal operation. The washer units have standard commercial settings in relation to water temperature and wash cycles for various fabric materials. The Government will provide electrical at 120 volts AC, 60 mailto:17CES.CEOES.ServiceContracts@us.af.mil

Hz. Provide the Government with the manufacturer warranty details and utilize the warranty for covered parts during the duration of the contract.

1.5.2 SINGLE ELECTRIC DRYER

The single electric dryer units are front load commercial grade heavy duty. The dryer units have backguard controls, rear exhaust, exhaust flex hose, and at a minimum, standard commercial setting in relation to drying times and fabric settings. A safety switch to stop the dryer’s operation when the door is opened is mandatory. The dryer units must be capable of operating on a 20-amp circuit without overloading the electrical circuit during normal operation. The Government will provide electrical power at 120 volts AC, 60 Hz. Provide the Government with the manufacturer warranty details and utilize the warranty for covered parts during the duration of the contract.

1.5.3 SINGLE GAS DRYER

The single gas dryer units are front load commercial grade heavy duty. The dryer units have backguard controls, rear exhaust, exhaust flex hose, and at a minimum standard commercial setting in relation to drying times and fabric settings. A safety switch to stop the dryer’s operation when the door is opened is mandatory. The dryer units must be capable of operating on a 20-amp circuit without overloading the electrical circuit during normal operation. The Government will provide electrical power at 120 volts AC, 60 Hz. Provide the Government with the manufacturer warranty details and utilize the warranty for covered parts during the duration of the contract.

1.5.4 STACKED ELECTRIC DRYER AND DRYER

The stacked dryer and dryer units are commercial grade heavy duty. The dryer units have front controls, rear exhaust, exhaust flex hose, and at a minimum, standard commercial settings in relation to drying times and fabric settings. The dryer units must be capable of operating on a 20-amp circuit without overloading the electrical circuit during normal operation. A safety switch to stop the dryer’s operation when the door is opened is mandatory. The Government will provide electrical power at 120 volts AC, 60 Hz. Provide the Government with the manufacturer warranty details and utilize the warranty for covered parts during the duration of the contract.

In accordance with the Appendix B of this solicitation, stackable dryer units are required. Stackable dryer units are no taller than 79” and placed just outside of the enclosed area where the current stackable dryers are located in buildings B700, B3135 and B3139 on the first, second and third floors.

1.5.5 STACKED WASHER AND GAS DRYER

The stacked washer and gas dryer units are commercial grade heavy duty. The stacked washer units will have front controls, a minimum tub capacity of 2.8 cu. ft., 20-amp circuit, have standard hot and cold-water hoses. The stacked dryer units have an exhaust fan with exhaust flex hose, and have automatic dry cycles, minimum tub capacity of 7 cu. ft., 20-amp circuit. The Government will provide electrical power at 120 volts AC, 60 Hz. Provide the Government with the manufacturer warranty details and utilize the warranty for covered parts during the duration of the contract.

1.5.6 CONNECTIONS

The Contractor is responsible for ensuring the connections for the utilities and vents are compatible with the existing connections.

1.5.7 WATER CONDITIONS

San Angelo is known to have very hard water. The Contractor should take any precaution they deem necessary to protect and minimize any potential damage to the machine. The government will not be held responsible for the condition of the water nor any damage that may be incurred.

1.6 CLEANING REQUIREMENTS AND OPERATIONAL CHECKS

1.6.1 SCHEDULED PREVENTIVE MAINTENANCE

Submit a monthly maintenance schedule to the COR for all appliances within ten business days after contract award and by the first day of each month thereafter. Include at a minimum the building number and the date in which services will be performed. If there are any revisions to the schedule, notify the COR in writing within 24 hours from change.

If government assistance is needed for maintenance involving government-supplied utilities or property such as electrical outlets, drains, or faucets, immediately notify the COR in writing with all applicable information, i.e., bldg., machine number, etc.

If an appliance is found inoperable during preventive maintenance and requires service beyond a same day fix, notify the COR with the appliance number and an estimated date of repair and return to service and attach a sign to the appliance stating “OUT OF SERVICE – DO NOT USE” with the company name or logo.

Any appliance out of service for more than 72 hours, excluding weekends and holidays from the time of notification may result in a deduction calculated from a daily amount of $5.00 per machine contingent upon the approval of the CO. Reference paragraph 1.6.3.

1.6.2 WASHER/DRYER MAINTENANCE

At a minimum, the contractor shall monitor and inspect all washers and dryers monthly to ensure equipment is operational and performing according to design. Preventive maintenances shall be performed to maintain and repair appliances as needed. This includes, but is not limited to, all parts and labor, hot and cold-water connection hoses, include cleaning water hose screens, dryer vents, dryer clamps and flexible exhaust hoses. Ensure that proper maintenance/repair is performed on units in accordance with the PWS during the period of performance and that the manufacturer’s warranty is utilized.

1.6.3 NON-OPERATIONAL APPLIANCES

The contractor is required to repair nonoperational appliances within 72 hours, excluding weekends and holidays. Notify the COR upon completion. There may be reasons and justification as to why the appliance cannot be completed within 72 hours such as but not limited to waiting for parts to be shipped, parts on back order, and emergency situations. Should the contractor experience delays, the contractor must notify the COR with anticipated new completion date prior to the expiration of the 72 hours. The key is communication and keeping the government informed. The COR will evaluate and if necessary, forward to CO for approval.

1.6.4 DYER VENT/DUCT CLEANING/UNIT INSPECTIONS

The contractor shall inspect and clean all dryer exhaust vents quarterly, Oct, Jan, April and July, from the dryer itself to the permanent exhaust system. The contractor shall monitor, schedule and clean ducts as needed to ensure ducts do not fill with lint, are clean and lint/dirt free and do not pose a fire/safety hazard.

The contractor shall thoroughly clean all areas of the interior and exterior of dryer exhaust ducts and adjacent areas so that all traces of dirt, mildew, lint, etc., are removed. The contractor shall clean the floor area around all dryers, specifically behind the dryers where lint and trash accumulate. Floor shall be cleaned of all dirt, lint, grime, trash, etc.

Upon completion of the duct cleaning the contractor shall affix a duct cleaning inspection verification, (figure 4), label to the right side of the entrance/exit door of the laundry room, if an area other then the entrance/exit door is used notify the COR of the location and the building number. The label identifies the date when the ducting was cleaned and inspected and date when next inspection and cleaning is due.

Write out the date by month and year; to avoid confusion the month will be spelled out. The label must include a place for Contractor’s signature indicating the technician’s name that performed services. The cleaning and inspection of the duct work is critical to the government to eliminate potential fire hazards.

Figure 4 – Permanent duct cleaning and inspection verification

1.6.5 DRYER FILTER CLEANING

Contractor shall inspect dryer lint filters and immediately replace torn or unusable filters. Contractor shall ensure dryer exhaust vents are properly secured to dryer and exhaust ducting to prevent fire hazards.

Contractor shall identify and replace deteriorated ducting as part of the monthly cleaning schedule.

Contractor shall ensure areas surrounding dryers are free from lint, debris etc., after each service.

1.6.6 CLEAN UP

The contractor shall clean work area after completed services. Debris generated by the contractor shall be disposed at an off-base disposal site. Appliances and parts will not be disposed on base.

1.7 ADDITIONAL REQUIREMENTS

1.7.1 ADDITIONS OF WASHERS/DRYERS

The COR will notify the contractor when additions are required, and the contractor shall install the appliances within thirty calendar days of the notification or on the date agreed upon by the COR and the contractor. If contractor needs longer than thirty calendar days, contractor shall submit to CO and COR in writing with justification and suggested completion date. Appliances shall be new. The contractor shall ensure all additional appliances match existing appliances (color, size, and model) in that bldg.

Mismatching of appliances will not be allowed.

The contractor shall notify the COR in writing when installation of additional appliances is complete;

notification shall include building number, quantity, serial number(s) and date installed.

Contractor will invoice and be paid according to the prorated daily rate beginning with the day the appliances become operational as described in paragraph 1.2.2. The contractor shall submit an updated appliance inventory within three business days of additional appliances. As a reminder, the CO is the only one that has the authority to negotiate with the contractor for new requirements not listed in the PWS.

1.7.2 DELETIONS OF WASHER/DRYERS/SERVICE

The COR will notify the contractor with appliance deletion requirements. Prorated calculations (reference paragraph 1.3.10.) will be effective for deleted appliances the day of contractor notification of the deletion, but the contractor will have up to fourteen calendar days from notification or on the date agreed upon by the COR and the contractor, to remove the appliance. The contractor shall submit an updated appliance inventory within three business days of deletion of appliances.

1.7.3 TEMPORARY SUPPORT REQUIREMENTS

In the event of a natural disasters, temporary facility occupation and other events of a similar nature, the contractor shall provide functional washers and dryers as requested by the government for a temporary period. The contractor shall provide machines in the locations requested by the government on the installation even if not listed in the Appendix of this PWS. Equipment/service may be required for several days, weeks or months. Pricing shall be in accordance with the submitted/established pricing for the type of equipment requested.

1.7.4 RELOCATIONS

The CO will notify the Contractor when appliances need to be relocated. Relocate the appliances within three business days of the notification or on the date agreed upon by the CO and the Contractor.

Relocation services performed by the Contractor will be invoiced under the appropriate line item.

Relocation fees will be assessed each time the Contractor is required to move the appliance (i.e. it will be charged to move it and another charge to replace it back to the original location).

In the event of an emergency requiring immediate relocation of the appliances, the Contractor acknowledges that Contractor owned appliances may be moved by Civil Engineer personnel. An example of an emergency may include but is not limited to: pipes bursting, water leaks, gas leaks, or structure damages in which it is vital for the appliance to be relocated to gain access to the area in need of attention.

The COR will immediately notify the Contractor in this situation. After the emergency repairs and recovery operations have been complete the Government will restore the appliances to their original location.

1.7.5 EQUIPMENT ABUSE

The contractor shall notify the COR in writing, immediately after discovering abuse to the equipment. The COR will go to the site with the contractor and verify if the equipment has been abused. Abused equipment is not subject to the time requirements of paragraph 1.6.1. The contractor shall submit in writing all equipment abuse items to the COR no later than three business days of discovering the abuse, to include the cost of the replacement parts. The contractor shall provide the cost of parts to the COR when the need for additional parts/equipment has been identified. Any cost exceeding $2000 (total) per machine requires approval by the Contracting Officer (CO). COR shall provide the contractor written approval (email is sufficient) prior to repair of equipment for costs at and under $2000. For costs exceeding $2000, the CO shall provide contractor written approval (email is sufficient) prior to repair of equipment.

1.8 SERVICE CALLS

The COR will notify the contractor via text, email or phone of service calls and the contractor shall respond within 24 hours from notification. The contractor shall notify the COR with status of the service call repair within 24 hours or sooner from when the contractor was initially contacted.

1.9 WORKLOAD INFORMATION

The Contractor is advised washer and dryers will receive a very high use above normal wear and tear due to the training mission on Goodfellow AFB and the number of training students that process in and out. There is a continuous flow of students. The Contractor can also expect to continually replace expendable parts due to high use and/or overloading such as but not limited to knobs and handles at no additional cost to the government.

1.10 MODIFICATIONS UNIT PRICING

Any modifications to the contract shall be based on the negotiated unit price for that particular Contract Line Item Number (CLIN). The Contractor will submit calculated changes utilizing Appendix B.

Those figures shall be used for any modifications throughout each contract performance period.

2 SERVICE SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to contract success.

Performance Objective PWS Para Performance Threshold

1. Operational machines (Washers and Dryers) to include equipment standards

1.6.3

No machine will be non-operational for longer than 72 hours (excluding weekends and holidays)

2. Schedules for Preventive Maintenance.

1.6.1

The schedule should be provided to the COR on the first day of each month. Schedule should be followed and accurate 95% of time for each given month. If revisions are made notify the COR in writing within 24 hours from change.

3. Dryer Vent/Duct Cleaning. 1.6.4 Quarterly scheduled cleanings are completed each quarter.

4. Appliance Inventory 1.3 Submit inventory listing after phase in and within three business days whenever there are changes or corrections made. 98% accuracy at time of submission.

5. Additions of washers/dyers (new) 1.7.1 Delivery and installation of new appliances within thirty business days or the date agreed upon.

6. Deletion/removal of appliances 1.7.2 Removal of appliances within fourteen business days from notification

7. Relocation of appliances 1.7.4 Relocate within three business days of notification

8. Service Calls 1.8 95% of all service calls are completed within required time.

2.1 QUALITY CONTROL

The contractor shall develop and maintain a Quality Control Program to ensure services are performed in accordance with the PWS. The contractor shall develop and implement procedures to track, identify, prevent, remedy and ensure non-recurrence of defective service. The contractor is responsible for the quality control program to include updates to ensure compliance with the PWS.

2.2 QUALITY CONTROL PLAN (QCP)

A written QCP shall be submitted as part of the contractor’s proposal package. Any changes after initial QCP submission shall be provided to the CO prior to implementation.

2.3 QUALITY ASSURANCE

The Government may use any method to inspect and evaluate the Contractor’s performance to ensure that services have fulfilled the contract obligations pertaining to quality and quantity. Inspections include validating actual work performance, physically checking an attribute of the completed task, validating a management information report, investigating customer complaints, and conferring with facility managers. The CO or COR will use the Contractor’s work schedule or a modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold is unsatisfactory or Contractor performance not accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the Contractor. Respond to the CDR IAW instructions provided and return it to the CO within one business days of receipt.

2.4 UNSATISFACTORY PERFORMANCE

Unsatisfactory performance is defined as the service does not meet most contractual requirements, and recovery is not likely in a timely manner. Failing to meet the performance threshold, for any performance objectives, in any one month, may result in a warning or letter of concern. An unsatisfactory inspection is recorded and may require re-performance of the service. Failing to meet the performance threshold objectives for any two or more consecutive may constitute an immediate Progress Meeting with the Multi-functional Team.

2.5 PERIODIC PROGRESS MEETINGS

The CO, Functional Commander, QAP, other government personnel as appropriate, and the Contractor will periodically meet to discuss the Contractor’s performance. Areas of discussion include opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance, and steps taken by the Contractor to prevent unacceptable occurrences in the future. Provide a summation of inadequate inspections and customer complaints and provide insight into any identified trends. The minutes of these meetings will be writing, signed by the CO, and any other signatures as deemed appropriate, distributed to the functional area and the Contractor. Should the Contractor not concur with the minutes, provide written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 FACILITIES

The government will not provide a building, room or trailer space on the installation for contractor use during the performance of the contract.

3.2 UTILITIES

The government will provide water, electricity and gas as needed in performance of work. The contractor shall provide all tools, equipment, and other items as necessary to perform tasks in accordance with the PWS. If the Contractor notes a deficiency regarding the utilities, immediate notification is required to the

COR.

3.3 EQUIPMENT

No Government Furnished Equipment will be provided during the performance of the contract.

3.4 SAFEGUARDING ALL GOVERNMENT PROPERTY

Conduct work so that property, personnel, and work areas shall be protected at all times from inconvenience, damage, or injury. In the event of damage caused by Contractor operations or employees, due to improper protection, precaution, or safety measures, such damages shall be repaired or replaced by the Contractor at his expense.

3.5 MEDICAL SERVICES

Goodfellow AFB does not have an ambulance service, therefore in the event of a medical emergency call Goodfellow AFB Emergency services, (325) 654-7000, an ambulance will be dispatched from the City of San Angelo Fire Department/Paramedic. The Contractor will be responsible to pay for services received.

4 GENERAL INFORMATION

4.1 MISSION

The overall Civil Engineer mission at Goodfellow AFB is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for assigned Airmen, families, and civilian employees.

4.2 HOURS OF OPERATION

Perform services during regular duty hours, which are 0730 - 1630, Mondays through Fridays, excluding federal holidays, unless otherwise required in the contract or approved by the CO. There may be situations that require the Contractor to work at times other than regular working hours. When the Contractor’s work schedule conflicts with an Air Force mission requirement, advise the COR and reschedule the work to minimize disruption.

4.3 RECOGNIZED HOLIDAYS

The Contractor is not required to provide service on the following holidays. Under current definitions, the following four are set by date:

New Year's Day January 1 Independence Day July 4 Veteran’s Day November 11 Christmas Day December 25 Juneteenth June 19

If any of the above falls on a Saturday, then Friday is observed as a holiday. Similarly, if one falls on a Sunday, then Monday is observed as a holiday. The other six are set by a day of the week and month:

Martin Luther King’s Birthday Third Monday in January Washington’s Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Day Fourth Thursday in November

4.4 BASE CLOSURE DUE TO WEATHER

Work scheduled but not accomplished because of base closure due to weather, exercises, or Actual Alert, will be performed as soon as possible after reopening the base.

4.5 PERFORMANCE OF SERVICE DURING CRISIS OR HEIGHTENED SECURITY

The services under this contract are not essential for performance during a crisis. The CO will determine the circumstances, which constitute a crisis based on direction from Security Forces and base leadership.

4.6 CONTRACTOR PERSONNEL

4.6.1 PROJECT MANAGER

Provide a project manager who will be responsible for the operations, management, and ensure compliance of contract requirements. The name of this person and an alternate and/or alternates, who act on behalf of the Contractor when the manager is absent, will be designated in writing to the COR and the CO within five business days of contract award. The project manager or alternate will have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

4.6.2 CONTRACT EMPLOYEES

Present a neat appearance; and be easily recognizable while on the installation in conjunction with this contract, this can be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

4.6.3 REPAIR TECHNICIAN

Have a local, qualified, and experienced repair technician who will be responsible for the day-to-day appliance repair and maintenance and be able to respond to service calls within a 24-hour period. The repair technician will be designated in writing to the CO prior to the contract start date.

4.7 COMMUNICATIONS

Provide a phone number where the project manager and repair technician can be contacted during normal duty hours of operation. Establish and maintain a cellular/mobile telephone system for two- way communications with the COR prior to the contract start date. The communications system shall be no cost to the government and consists of sufficient phones, power, and range to establish and maintain immediate, direct, and sustained communications between any key Contractor personnel and the COR.

4.8 SAFETY REQUIREMENTS AND REPORTS

All Contractor operations shall be conducted and performed in accordance with the Department of Labor, OSHA requirements found in 29 CFR 1910 and 29 CFR 1926, and Air Force Safety & Health standards, including AFMAN 91-203, Air Force Occupational Safety, Fire and Health Standards.

Provide a verbal report to the CO within two hours of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

4.9 FIRE CODES

Comply with all fire and safety codes. This will include using metal/nonflammable exhaust vent hoses for all dryers. The Contractor will also ensure that gas connection for the dryers comply with local fire codes and that all dryer safety devices are fully operational.

4.10 CONTRACTING OFFICER AND CONTRACTING OFFICER REPRESENTATIVE

The CO will appoint a primary and alternate representative for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the Contractor after contact award.

4.11 ENVIRONMENTAL CONTROL

A copy of the DOD INSTALLATIONS OR FACILITIES STANDARD OPERATING PROCEDURE (SOP) - Contractor Tracking Requirement document will be provided to the Contractor at the pre-performance meeting to satisfy the requirement for all Contractors to submit a Contractor Hazardous Materials Usage Tracking Form (to be completed by the Contractor) and the Contractor will need to submit copies of the Safety Data Sheets (SDS’s) for all chemicals that will be used under any contract.

Prior to bringing or using any hazardous chemicals on the installation, the Contractor must obtain written authorization and approval from the Contracting Officer and IHMP office. For materials required during the contract, an AF Form 3000 and SDS for each item listed must be completed and provided to the Contracting Officer. If additional items are required the Contractor shall submit a new authorization request, utilizing the AF Form 3000 and SDS no later than fifteen (15) business days prior to delivery of the materials onto the installation. The Prime Contractor is responsible for the chemical submittals for approval and all required reporting requirements for all sub-contractors who will be working on the project and throughout the duration of their contract to the Contracting Officer, COR and IHMP office.

The government (HAZMART personnel) will document all chemicals that the Contractor brings onto Goodfellow AFB or any property under the control of Goodfellow AFB. Any products that meet the criteria of “Hazardous Waste” must be tracked until permanently removed from government property.

Criteria for identifying hazardous waste, is contained in Subpart C of 40 CFR, Part 261.

If the Contractor has hazardous materials, they shall report hazardous material usage data to the COR by the fifth business day of each month or as determined by the Contracting Officer and the IHMP. The usage shall be submitted via the Contractor Hazardous Materials Usage Tracking Form. The report will show the product name and part number (stock number if already assigned to each material), any amount received during this period, unit of issue, amount used during this period, and any balance left to still be used by the Contractor.

4.11.1 HAZARDOUS MATERIALS MANAGEMENT

The Contractor shall remove all hazardous materials from Goodfellow AFB at the end of each workday, unless permission is granted by the CE Environmental Flight. The Contractor is responsible for proper storage and labeling of chemicals brought on base.

4.11.2 SPILL CONTROL

The Contractor will be responsible for any and all spills, releases, emissions, and discharges of any toxic or hazardous substance, any pollutant, or any waste, whether sudden or gradual, caused by or arising under the performance of the contract or any substance, material, equipment, or facility to comply with any and all environmental statutes or regulations to protect human health or the physical environment. The Contractor will be responsible in the same manner as above, regardless of whether activities leading to or causing a spill, release, emission or discharge is performed by the contractor, its agent or designee, visitor, or any third party. If the Contractor spills or releases any substance into the environment, the Contractor will immediately report the incident to the Contracting Officer, the Installation Environmental Office (325) 654- 5946 and the Installation Fire Department (325) 654-7000.

The Contractor shall be liable for containment and environmental clean-up of the spill or release of such substance. Contractor may be held liable for all expenses incurred by the Government during the spill response and any cleanup operations including, but not limited to a hazardous materials/waste cleanup Contractor, Contractor supplies and equipment rental, waste transportation, laboratory analysis, and disposal costs.

The liability for the spill or release of such substance’s rests solely with the Contractor and its agent and at no time will the Contractor dispose of hazardous, toxic, or caustic substances by unsafe methods. Unsafe methods include spreading or pouring materials onto the ground, dumping in a lake, river or stream, and flushing into sewers. Disposal of any materials, wastes, effluents, trash, garbage, oil, grease, chemicals, and similar hazardous substances shall be transported to a suitable disposal site by the Contractor subject to the approval of the Contracting Officer and the Installation Environmental Office.

The Government will, as is deemed necessary, inspect the Contractor’s operations and records for compliance with Air Force, State and Federal regulations. The Contractor shall cooperate fully with the TCEQ, US EPA and/or Government representatives during these inspections. The Contractor shall be fully and completely responsible for payment of all fines and/or penalties imposed by the TCEQ or US EPA for violation of regulations governing Environmental Management during performance of this contract. No hazardous materials, lubricants, oils, liquids or related materials shall be deposited in the refuse containers on base. The contractor will adhere to all other Federal, State, and Local guidelines regarding environmental practices.

4.12 SECURITY REQUIREMENTS

Security and base access requirements are contained in clause 5352.242-9000 “Contractor Access to Air Force Installations.” Contractor employees will be required to obtain and display identification badges.

Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base. Procedures for commercial vehicle access to the base are subject to change without prior notice. The regulations are available for review in the Contracting Office.

4.12.1 BASE ACCESS

The Contractor and DoD ID card holding sponsor shall ensure a Defense Bio-Metric Identification System (DBIDS) identification card or pass is obtained for all Contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Installation access is restricted to only authorized persons and their vehicles. Authorization to enter Goodfellow will be granted following a process of identity proofing and vetting, at minimum for each unescorted visitor, to determine fitness of the individual requesting and/or requiring access to the base and issuance of access credentials. Prior to allowing access to Goodfellow, a minimum of a National Crime Information Center (NCIC) will be completed on all visitors (16 years of age and older), requesting unescorted access to validate the visitor’s fitness. Authorization to enter Goodfellow will be immediately denied in instances revealing the following items: felony conviction within ten (10) years, any violence within seven (7) years, indecent acts with minors, violence with a weapon, terrorist threats, repetitive history of criminal activity or any other misconduct the commander determines may have a negative effect on good order and discipline or installation security. All information is subject to review and recommendation by Defense Force Commander (DFC) as delegated by TRW/CC. All personnel denied entry will be issued a letter containing instructions on how to appeal the decision.

Submit a written Base Access List (BAL) request on company letterhead to the 17 CES representative listing the following: contract number, location of the work, start and stop dates, days of the week entry/access is required, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The sponsoring agency will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized Contractor individual(s) will provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate, and be listed on the submitted BAL to obtain a vehicle and personal pass. Contract employees will report to Pass and Registration with 10 days from the date of the BAL to receive the access card/pass. After 10 days, a new BAL must be provided.

Contractor personnel are required to wear or prominently display installation identification badges or Contractor-furnished, Contractor identification badges while visiting or performing work on the installation.

During the performance of the contract, the Contractor and base sponsoring agent shall be responsible for obtaining required identification for newly assigned personnel, and prompt return of credentials and vehicle passes for any employee who no longer requires access to the worksite. Workers are ONLY authorized on the installation when required to complete work in accordance with the active contract.

Entering the installation for private/personal business or any reason not associated with the obligations of the current contract is “unauthorized” and subject to criminal prosecution. Entering/attempting to enter a federal installation with a fraudulent credential or using a pass that is no longer valid can result in a federal charge of “trespassing” and, at the discretion of the Installation Commander, can result in subsequent debarment from the installation. Requesting 24/7 access to the installation is generally not authorized. The sponsoring agent will determine if the Contractor requires access to the installation outside the contract work hours and will pre-announce access to Security Forces through an established Civil Engineering or Comm Focal Point work-order location.

When work under this contract requires unescorted entry to controlled or restricted areas, comply with AFI 31-101, Integrated Defense, and AFI 31-501, Personnel Security Program Management citing the appropriate paragraphs as applicable.

Upon completion or termination of the contract or expiration of the identification passes, the prime Contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office. Personnel failing to return DBIDS credentials may be denied a return entry into the installation until accountability of the pass is resolved.

Failure to comply with these requirements may result in withholding of final payment.

4.12.2 BASE RULES AND REGULATIONS

Contractor personnel will report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of Department of Defense (DoD) personnel, Contractor personnel, resources, and classified or unclassified defense information. Contractor employees are required to obey base rules and regulations. All contract personnel will obey posted signs (controlled entry, speed limits). Comply with base traffic regulations; failure to do so could result in terminating base access. Smoking is prohibited in all government facilities, unless otherwise posted.

4.12.3 PHYSICAL SECURITY

Comply with base operations plans/instructions for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The government will provide/make available AT Level I training/information at the Contractor's request. This information can be provided through the 17 TRW Contractors AT Level I awareness pamphlets/binders, through computer-based training programs, or through the unit/installation Antiterrorism Officer.

4.12.4 OPSEC REQUIREMENTS

OPSEC is a structured process that identifies critical information, analyzes friendly actions, integrates threat analysis and risk assessments, then helps personnel apply protective measures to mitigate unacceptable risk. The contractor is required to protect controlled unclassified information and/or indicators that may reveal classified information, sensitive or critical information or information that can be collected in aggregate to identify vulnerabilities. Specifically, the contractor is prohibited from disclosing, without express permission from the United States Air Force, any structured process that identifies critical information, analyzes friendly actions, integrates threat analysis and risk assessments that helps personnel apply protective measures to mitigate unacceptable risk. The basis for the OPSEC program is AFI 10-701.

4.12.5 KEY CONTROL

Establish and implement methods of making sure all keys/combinations issued to the Contractor by the government are not lost or misplaced and are not used by unauthorized persons. Key duplication, issued by the government, is not authorized. Immediately report to the CO & COR any occurrences of lost or duplicated keys. In the event keys other than master keys are lost or duplicated, the Contractor may be required, upon the written direction of the CO, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system, and the total cost will be deducted from the monthly payment due to the Contractor.

5 APPENDICIES

Appendix A: Laundry Equipment Type and Quantities Appendix B: Machine Inventory and Equipment Pricing Appendix C: Facility Preventive Maintenance/Duct & Vent Cleaning Appendix D: Base Map

APPENDIX A: Laundry Equipment Type and Quantities

Summary

Single Washers

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer / Gas Dryer

Base 5 5 0 0 0 Security Forces

Lodging 43 15 28 0 0 Dorms 182 82 21 73 21 Grand Total 231 103 49 67 21

APPENDIX B – Machine Inventory and Equipment Pricing

Base

Building Number

Building Type

Floor

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer / Gas Dryer

Price

(EA)

(Extended)

140 Fitness Center 1 2

140 Fitness Center 1 2

410 Army Supply 1 1

410 Army Supply 1 1

3519 Civil Engineer 1 1

3519 Civil Engineer 1 1

3540 Civil Engineer 1 1

3540 Civil Engineer 1 1

Level 4 & Base Subtotal

$0.00

$0.00

Security Forces

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer

3341 Dog Kennel 1 1

3341 Dog Kennel 1 1

Security Forces Subtotal 1 1 0 0 0 $0.00 $0.00

Lodging

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer

135 VIP Lodging 1 1

135 VIP Lodging 1 1

702 Laundry Room 1 2

702 Laundry Room 1 2

711 Laundry Room 1 2

711 Laundry Room 1 2

711 Laundry Room 2 2

711 Laundry Room 2 2

711 Laundry Room 3 2

711 Laundry Room 3 2

910 Laundry Room 1 5

910 Laundry Room 1 6

3305 Laundry Room 1 14

3305 Laundry Room 1 16

3305 Laundry Room 2 15

3305 Laundry Room 2 12

Lodging Subtotal 43 15 28 0 0 $0.00 $0.00

Dorm

Bldg Type

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer

238 Dorm Laundry Room 2 6

238 Dorm Laundry Room 2 8

239 Dorm Laundry Room 2 5

239 Dorm Laundry Room 2 8

240 Dorm Laundry Room 2 5

240 Dorm Laundry Room 2 7

241 Dorm Laundry Room 1 7

242 Dorm Laundry Room 1 7

251 Army Laundry Room 1 12

251 Army Laundry Room 1 14

256 Army Laundry Room 1 12

256 Army Laundry Room 1 12

356 Dorm Laundry Room 1 7

700 Dorm Laundry Room 1 4

700 Dorm Laundry Room 1 4

700 Dorm Laundry Room 2 4

700 Dorm Laundry Room 2 4

700 Dorm Laundry Room 3 4

700 Dorm Laundry Room 3 4

3126 Dorm Laundry Room 1 6

3126 Dorm Laundry Room 1 5

3126 Dorm Laundry Room 2 6

3126 Dorm Laundry Room 2 5

3126 Dorm Laundry Room 3 6

3126 Dorm Laundry Room 3 5

3135 Dorm Laundry Room 1 11

3135 Dorm Laundry Room 1 8

3135 Dorm Laundry Room 2 12

3135 Dorm Laundry Room 2 9

3135 Dorm Laundry Room 3 11

3135 Dorm Laundry Room 3 8

3139 Dorm Laundry Room 1 7

3139 Dorm Laundry Room 1 8

3139 Dorm Laundry Room 2 7

3139 Dorm Laundry Room 2 10

3139 Dorm Laundry Room 3 7

3139 Dorm Laundry Room 3 10

3208 Dorm Laundry Room 1 12

3208 Dorm Laundry Room 1 11

3208 Dorm Laundry Room 2 10

3208 Dorm Laundry Room 2 11

3208 Dorm Laundry Room 3 10

3208 Dorm Laundry Room 3 11

3227 Marine Dorm Laundry Rm 1 6

3227 Marine Dorm Laundry Rm 1 7

3227 Marine Dorm Laundry Rm 2 6

3227 Marine Dorm Laundry Rm 2 7

3227 Marine Dorm Laundry Rm 3 6

3227 Marine Dorm Laundry Rm 3 7

Dorm Subtotal 182 82 21 73 21 $0.00 $0.00

APPENDIX C – Facility Preventive Maintenance/Duct & Vent Cleaning

Base

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer

PM

Duct/Vent Cleaning

140 Fitness Center 1 2 2 Monthly Quarterly 410 Army Supply 1 1 1 Monthly Quarterly 3519 Civil Engineer 1 1 1 Monthly Quarterly 3540 Civil Engineer 1 1 1 Monthly Quarterly

Security Forces

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer

3341 Dog Kennel 1 1 1 Monthly Quarterly Lodging

Single Electric Dryer

Single Gas

Dryer

Stacked Electric Dryer

Stacked Washer

135 VIP Lodging 1 1 1 Monthly Quarterly 702 Laundry Room 1 2 2 Monthly Quarterly 711 Laundry Room 1 2 2 Monthly Quarterly 711 Laundry Room 2 2 2 Monthly Quarterly 711 Laundry Room 3 2 2…