PERFORMANCE WORK STATEMENT (PWS)

LAND MOBILE RADIO (LMR) ON-SITE SYSTEM TECHNOLOGIST

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This contract is to provide an on-site Land Mobile Radio (LMR) Communications Trunking System (here after known as the LMR System) Technologist (here after known as the technician) at Tobyhanna Army Depot (TYAD).

1.2 Background: The work required under this service contract is not inherently governmental in nature. TYAD does not have the personnel nor the expertise to perform the required work under this service contract. This service provides for the continuation of current support that includes Motorola proprietary information/technology to perform administration and maintenance of the LMR system.

1.3 Scope: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform total, end-to-end network support for the entire LMR Communications Trunking System located at TYAD, as described herein and in the associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in the technical exhibit A: Performance Requirements Summary (PRS) . The service includes day-to-day routine maintenance and 24 hours, 7 days per week, 365 days (24/7/365) on-call support.

1.4 Objectives:

• To ensure the continuous and reliable operation of the LMR system at TYAD.

• To provide routine and emergency maintenance and technical support.

• To manage the LMR system's configuration, inventory, and documentation.

• To provide training and support to LMR system users.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) calendar days after award. {Deliverable #D.001}.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) calendar days. If the Government has provided comments, the Contractor shall then have ten (10) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than ten (10) calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: On-Site services shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 U.S. Holidays and on-call services: On-Call services shall be performed 24/7/365.

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 7:00 AM to 4:30 PM EST, Monday through Friday, except U.S. Holidays identified in paragraph

1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours are 6:00 AM to 5:00 PM EST, Monday through Friday.

1.5.4.3 Contractor Support Hours: The technician is required to be on-site at TYAD Monday-Friday between 7:30 AM and 4:00 PM EST, 40 hrs per week. The technician shall be on-call 24x7x365 for troubleshooting and repairs. During scheduled absences, a backup certified technician shall be provided. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: RESERVED

1.5.5 Training Holidays: RESERVED

1.5.6 Place of Performance: The work to be performed under this contract will be performed on-site at Tobyhanna Army Depot (TYAD), Tobyhanna PA 18466.

1.6 Security Requirements: All Tobyhanna Army Depot (TYAD) contracts documents and other acquisition-related documents must ensure privacy and security controls follow this information, and that contractors, subcontractors, and service providers protect Privacy Act information in the same way the organization adhering to the Federal Acquisition Regulations (FAR) Privacy Act provisions (Subparts 24.1 and 24.2) and include the specified contract clauses (Parts 52.224-1 and 52.224-2), as appropriate, to ensure that personal information is protected as mandated.

Force Protection Condition (FPCON) Should the Force Protection Condition (FPCON) at the installation change, the Government may require changes in contractor security matters and/or processes.

If based on the requirements of this contract, contractor employees may be designated as mission essential. Mission-essential contractor employees are required to report for duty and remain on duty during declared emergencies and/or elevated FPCON levels unless otherwise directed by the Contracting Officer (KO) via the appropriate Contracting Officer's Representative (COR).

Unscheduled gate closures by Law Enforcement may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

The contractor’s employees shall become familiar with and obey the regulations of the installation, including law enforcement, fire, traffic, safety and security (protecting National security) regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

The contractor, if required, shall provide support during contingencies, exercises, heightened operations, and adverse weather or security closures in the accomplishment of performance requirements. From time to time, the Base Commander may decide to close all or part of a base in response to an unforeseen emergency or similar occurrence. Such emergencies include adverse weather such as snow, or ice, "an act of God,” such as tornado or earthquake, or a base disaster such as a gas leak or fire.

Emergency Communications and Services. If assigned to TYAD for (7) seven days or longer, contractors and subcontractor employees will enroll in the ALERT! Mass Warning

Notification System (MWNS). Common Access Card (CAC) is required to register for ALERT!.

If a CAC has not been deemed necessary for the contractor or subcontractor, the COR will provide the necessary information to TYADs Antiterrorism Officer or TYADs Emergency Manager in the Security Operations Branch for manual input into the ALERT! System.

ALERT! MWNS is NOT optional - it is a Headquarters Department of the Army (HQDA) requirement to be a registered user.

Due to the life-safety implications of the information being relayed and the requirement to provide immediate alerts and warnings, personnel assigned to TYAD must ensure that their personal contact information, including after-duty hours contact information, as appropriate (e.g., personal cellular phone numbers or landline phone numbers), e-mail addresses, home address, etc., are entered into the system and regularly updated or verified every 90 days to remain current and accurate.

In the event of a life-threatening emergency or natural disaster, COR will account for assigned contractors. COR will send personnel accountability report to Emergency Operations Center

(EOC).

Base closure announcements will be disseminated via ALERT! MWNS.

Antiterrorism (AT) Level I Training. In accordance with AR 525-13, all contractor and subcontractor employees requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training annually. This training must be completed prior to being granted installation access and beginning work. The contractor is responsible for ensuring this requirement is met and for providing certificates of completion for each employee to the COR upon request. The web-based training is available at https://jko.jten.mil (Course: JS-US007).

AT Level I and iWATCH training is not required to be in person. While in-person training is an option, the most common and widely accepted method is web-based. Army regulations explicitly provide multiple ways to meet the training requirement to ensure flexibility for all personnel, regardless of their location or access to a classroom setting.

iWATCH Army Training. This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. Contractors and all associated sub-contractors will be briefed by the TYAD Antiterrorism/Force Protection officer. It is recommended this training be conducted as part of an initial entry briefing or unit/organization newcomer’s briefings. Send training requests to TYADs Antiterrorism Officer. Contractor employee training will be documented on a local form.

Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by https://jko.jten.mil/ government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by TYAD Law Enforcement. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy.

Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190- 13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

A background check and approval from TYAD Law Enforcement is required for all contractor and subcontractor personnel prior to on-site access at TYAD. All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the contractor anticipates will be performing work or visiting on-site. This security screening process may be time consuming, and access may be delayed or denied. COR will provide specifics to the contractor after award and at least ten days prior to the expected visit date for completion.

This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug screening. Contractor workers will not be granted access to the work site until security screening is completed and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to TYAD. Ensure undocumented workers are not included in contracted work related to Army missions.

The company will ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

Pre-Bid Site Visit Controls: Any pre-bid site visits held before the contract award will be conducted under strict security controls. These protocols—including mandatory pre-registration for baseline vetting and constant escorting—apply to all potential bidders, regardless of any previous work history with TYAD or current installation access. During this public solicitation phase, a contractor's prior access or familiarity with the installation does not grant them a "need-to-know" for a new requirement. All bidders will be treated as external entities, and the site visit is strictly for a visual inspection of physical conditions only.

Post-Award Information Release: Conversely, all project specifics—including exact locations, detailed plans, and mission context—can and must be provided to the contractor only after the contract is awarded and their personnel have completed all mandatory security training (AT, OPSEC, CUI). At this stage, the contractor has an established "lawful government purpose," and the controlled release of detailed information is appropriate and necessary for the performance of the contract.

For contractors that do not require CAC, but require access to a DoD facility or installation:

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13);

applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

Collection of Badges: The Contractor shall account for all forms of Government-provided identification (even visitor badges) issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

1. When no longer needed for contract performance

2. Upon completion of the Contractor employee’s employment

3. Upon contract completion or termination

The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements. The Contractor shall insert the substance of this clause, including this paragraph, in all subcontracts when the subcontractor’s employees are required to have routine physical access to a federally controlled facility and/or routine access to a federally controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in of this section, unless otherwise approved in writing by the Contracting Officer. The company will return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility. Contractor personnel will obtain a vehicle pass for access to the military installation and Common Access Cards for computer access, if applicable.

Operations Security (OPSEC). OPSEC is mandatory for all and is not a one-time checklist, it is a dynamic, ongoing process embedded in every phase of planning, execution, and daily operations. It requires continuous critical thinking and vigilance from everyone who interacts with government information or operates on a government installation. This includes military personnel, Department of Defense civilians, contractors, subcontractors, and family members.

OPSEC is not just a policy, it’s a mindset. Its success depends on consistent awareness and execution by every member of the TYAD community.

At TYAD, all observations, communications, and experiences must be protected and must not be shared with anyone lacking a lawful government purpose or a validated business need-to-know. This disciplined approach ensures that emerging threats, evolving vulnerabilities, and shifting mission parameters are constantly reassessed and addressed to safeguard critical information.

OPSEC applies across the full spectrum of DoD missions, functions, programs, and activities under this contract. Practicing OPSEC daily is a requirement that is essential to mission success and the protection of national security assets.

Failure to properly safeguard sensitive or classified information—whether through negligence, willful misconduct, or ignorance—may result in administrative, disciplinary, contractual, or criminal consequences.

Mandatory Annual OPSEC Training Requirements. In accordance with AR 530-1 (4-2-a), all contractors and subcontractors shall complete OPSEC Level I certification training annually (Initial and Continual – detailed below).

The Contracting Officer’s Representative (COR) serves as the oversight authority: the COR verifies contractual compliance by collecting and reviewing certificates, ensuring they’re submitted within the required timeframe – first 30 days of assignment.

According to AR 530-1 (para 4-2) and DoDM 5205.02, there is no “grace period” or minimum number of days on-site before OPSEC Level I Initial and Continual training becomes mandatory—any contractor, subcontractor, or support‐service provider who requires access to TYAD information, systems, or facilities must complete both parts of their OPSEC Level I training.

OPSEC Level I training is comprised of two parts (Initial and Continual):

1. OPSEC Level I Initial training (annual):

o To be completed within first 30 days of assignment to TYAD and annually thereafter – preferably before the job starts o Provides specific information about TYADs OPSEC program o Contractors and subcontractors must set up an appointment with TYADs OPSEC Officer for Initial training. The COR will provide the necessary point of contact to schedule this training.

o Conducted by TYAD’s OPSEC officer or alternate – training can be in person or via MS Teams (30 minutes) and is tracked by a TYADs OPSEC Officer via a local training form

2. OPSEC Level I Continual training (annual):

o Commonly referred to as annual OPSEC training o To be completed within 30 days of assignment to TYAD and annually thereafter – preferably before the job starts o Provides general information about OPSEC and reemphasizes sound OPSEC practices throughout the contract period o Title of the training is: “OPSEC Awareness for Military Members, DoD Employees and Contractors” and is available online -https://securityawareness.dcsa.mil/opsec/index.htm o Certificates of completion must go to the COR

OPSEC Measures to Protect Critical Information. All personnel are required to protect critical information at all times and in all forms. This section is critical because it moves beyond a simple, vague requirement to “practice OPSEC” and provides the contractor with specific, actionable, and enforceable rules of behavior.

All contractors and subcontractors shall implement the following mandatory OPSEC measures during the entire period of performance to protect critical and sensitive unclassified information:

1. Training and Compliance: Complete all mandatory OPSEC training as specified in this contract and actively apply all TYAD OPSEC measures in daily, contract-related operations.

2. Secure Communications: Avoid discussing government operations in public spaces or over unprotected communications (e.g., personal cell phones). Transmit Controlled Unclassified Information (CUI) only through authorized, encrypted channels as directed in the SOW/PWS = DoD Safe Access File Exchange (SAFE) is the accredited method for sending files that contain CUI, Personally Identifiable Information (PII), or other sensitive data that should not be transmitted over unencrypted, commercial email channels. The files are encrypted during the transfer process.

3. Public Release and Social Media Prohibition: Do not disclose or post any images, data, or operational details (e.g., maps, pictures, schedules, equipment, tactics) to any unofficial media, including personal or corporate social media platforms. All information or materials intended for public release require a documented OPSEC review by a TYAD certified OPSEC Level II reviewer. Coordinate all press releases through the COR and TYADs Public Affairs Office.

4. Reporting Requirements: Immediately report any attempts by unauthorized third parties to solicit sensitive information to the TYAD Security Operations Branch, the contract POC, and the contractor's Facility Security Officer (FSO).

5. Credential Control: Conceal or remove all government-issued badges and identification when off the installation. Do not duplicate, loan, or leave credentials unattended (CACs, badges, and/or parking passes or placards). Report any lost or stolen passes/badges/credentials to TYAD Law Enforcement Branch. The COR will provide all POC contact information.

6. Protection of Sensitive Data: Mark and protect internal company data related to this contract (e.g., schedules, deliverables, vulnerability reports) as CUI. All government-provided information, such as drawings and technical data, must be protected in https://securityawareness.dcsa.mil/opsec/index.htm accordance with DoD, Army guidance and guidance within contract package documents.

7. Information Disposal: At contract completion or upon Government request, return all government information to the COR or destroy it in accordance with approved TYAD procedures for handling CUI.

Photography or Videography. Contractors and subcontractors who take photos or video at TYAD must notify their COR at least fourteen business (14) days in advance and complete OPSEC Level I Initial training. The COR will provide the contractor with the security branch’s points of contact after the contract is awarded. All individuals must follow TYAD policy regarding photography/videography and the use of personal electronic devices.

All photos and videos must undergo an OPSEC Review—per AR 530-1 Chapter 4—to evaluate them against TYAD’s Critical Information List and identify any vulnerabilities. That review must be fully documented and signed off by a TYAD employee who holds OPSEC Level II certification before disseminated.

COMMUNICATIONS SECURITY (COMSEC) (If applicable) All telephonic and electronic communications with DoD organizations are subject to Communications Security (COMSEC) review and monitoring. The contractor is advised that any calls placed to or received from a DoD organization may be subject to monitoring and recording. The contractor shall ensure frequent dissemination of this notice to all employees who communicate with DoD personnel.

Information Security (INFOSEC). The contractor shall comply with all applicable regulations for the protection of government information. Information handled under this contract is categorized as either Controlled Unclassified Information (CUI) or Classified National Security Information (CNSI).

Controlled Unclassified Information (CUI) The handling, marking, safeguarding, and destruction of all CUI shall be in strict accordance with DoD Instruction 5200.48, Controlled Unclassified Information (CUI). Specific contractor responsibilities are detailed in the "Safeguarding CUI" section of this document.

CUI Training Requirement Any contractor or subcontractor personnel who will generate or have access to CUI under this contract must complete mandatory CUI training prior to accessing such information. The "DoD Mandatory Controlled Unclassified Information (CUI) Training" course available on the DCSA CDSE Security Awareness Hub (https://securityawareness.dcsa.mil/cui/) satisfies this requirement. Completion certificates shall be provided to the COR upon request.

Contractor Responsibilities for Handling CUI – even if it is their own information that must be controlled (example: Personal Identifiable Information, etc.). Contractors are responsible for handling CUI when it is created, collected, or maintained in performance of a government contract. The contractor shall comply with all CUI requirements outlined in Executive Order 13556 and 32 CFR Part 2002. www.dodcui.mil The contractor's responsibilities include, but are not limited to:

http://www.dodcui.mil/

• Marking: Applying uniform CUI markings to all CUI data and deliverables.

• Access Controls: Restricting CUI access to personnel with a lawful government purpose and validated need-to-know.

• Flow Down: Ensuring all CUI protection requirements are passed down to subcontractors.

• Physical Safeguarding: Implementing appropriate physical controls (e.g., locked storage, controlled-access areas) for all CUI, whether in hard copy or on electronic media.

• Incident Reporting: Reporting any actual or suspected loss or compromise of CUI to the COR immediately.

• Disposition: Returning all CUI to TYAD control or destroying it in accordance with DoD and Army guidelines upon contract completion.

Physical Security.

Safeguarding of Government Property The Contractor shall be responsible for safeguarding all government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Key Control - The Contractor shall establish and implement methods of making sure all keys and key cards issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized personnel.

• No keys issued by the Government shall be duplicated.

• The Contractor shall develop a key control procedure, to be included in their Quality Control Plan, which includes procedures for the turn-in of keys by personnel who no longer require access.

• The Contractor shall immediately report any lost or duplicated keys to the Contracting Officer (KO). In the event a key is lost or duplicated, the Government may, at its option, re-key or replace the affected locks, and the total cost shall be deducted from the monthly payment due to the Contractor.

Lock Combinations The Contractor shall establish and implement methods to ensure that lock combinations are not revealed to unauthorized personnel when applicable. The Contractor shall ensure combinations are changed when personnel with knowledge of the combination no longer have a need-to-know.

1.7 Key Control: RESERVED

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The on-site LMR System Technician is considered key personnel.

During scheduled absences, a backup certified Motorola factory-authorized technician shall be provided by the contractor.

The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent.

Qualifications for all key personnel are in section 5.3 and shall be submitted ten (10) days after award. (Deliverable #D.002)

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.12.2 Contractor Identification Badges: RESERVED

1.13 Contractor Travel: RESERVED

1.14 Other Direct Costs (ODCs): RESERVED

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: RESERVED

1.19 Organizational Conflict of Interest (OCI): RESERVED

1.20 Phase In /Phase Out Period: RESERVED

1.21 Safety:

S1.0 Safety Requirements:

The following provides information pertaining to Safety and Accident Prevention for Non-Construction or Technical Services related contracts while at the Tobyhanna Army Depot. These do not substitute or deflect in any way the requirement to institute and adhere to the provisions of all applicable referenced contractual Federal Acquisition Regulations (FAR) while performing the work under this contract. Failure to enforce safety requirements while at Tobyhanna Army Depot can result in termination of the contract.

S2.0 Safety Laws and Regulations:

1. The Contractor or Vendor shall comply with all Federal and State requirements governing safety and health protection and other applicable occupational safety codes.

2. Tobyhanna Army Depot requires full contractor or vendor compliance with all governmental, state & local safety regulations and standards. The Contractor or vendor is responsible for maintaining, monitoring, and enforcing all rules, regulations, and codes, by ALL personnel working for the contractor or vendor, including all subcontract employees.

3. As noted in Tobyhanna Army Depot Safety Regulation 385-1 - TYAD follows all and is certified as an ISO 45001 facility. Accordingly, the requirements contractor shall comply with and maintain these high safety standards and provide full compliance with all applicable safety regulations and standards. The Contractor shall maintain, monitor, and enforce employee compliance with all applicable rules, regulations, and codes.

4. If applicable, the Contractor or vendor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

S3.0 Important Phone Numbers:

Fire or Emergency: 911 Fire Department – (Non-Emergency): 570-615-7300 Security: 570-615-7550 Safety Office - 570-615-7027 S4.0 Red Card Program:

Tobyhanna Army Depot utilizes a program to allow employees to stop an action which is considered unsafe. Employees carry small red cards that can be thrown down when employee sees an action they consider unsafe. Work ceases until TYAD management http://www.dimoc.mil/resources/limitations/ can decide if it is safe or not. Contractors / vendors are required to comply with this program. If a TYAD employee presents the red card to the contractor / vendor, the contractor or vendor must stop working until the COR and Safety Office can determine if there is a safety hazard or not.

S5.0 Fossil Fuel Vehicles:

Tobyhanna Army depot has restrictions on the use of fossil fuels in all buildings. When it is determined that electric or other alternatively fueled vehicles are insufficient or unavailable for movement of material within the buildings on the installation, fossil fueled vehicles can be used only when all alternatives of accepted electric material movement equipment have been considered, and the last option is use of a fossil fuel vehicle or project failure. This includes any situations where safety of employees and equipment may be jeopardized. Convenience will never be an acceptable justification to utilize fossil-fueled vehicles. The Government Designated Representative (GDR) will notify the appropriate supervisor(s) or leader(s) in the area where the need to utilize a fossil fuel vehicle is required. The supervisor / leader will take the necessary steps to notify the employees in the work area of the option to leave the area during the material movement process. The GDR and Contractor will also document all actions the Contractor took to utilize electric or other alternatively fueled vehicles. The documentation will specifically state why electric or alternatively fueled vehicles are insufficient and all mitigation efforts used to minimize the effects of fossil-fueled vehicles to include information as to any appropriate scrubbers that can be utilized along with any ventilation or exhaust systems that can be used to externally vented to the outside of the facility. The documentation must be submitted to the TYAD Safety office for approval prior to any equipment being used. A final copy of the Approved documentation will be provided to the TYAD Safety Division.

S6.0 If An Incident Happens:

1. Any serious injury or medical emergency:

• Immediately call emergency responders

• Dial 911 and give accurate location and nature of emergency. Make sure to tell the operator that you are calling from Tobyhanna Army Depot.

• Send someone to the nearest exit to assist responders.

• Treat victims to the best of your ability.

• Notify COR / call work order desk at 570-615-7805 if there is any blood or body fluids that must be cleaned up.

2. In the event of the smell of natural gas:

• Call dial 911and give accurate location and nature of emergency. Make sure to tell the operator that you are calling from Tobyhanna Army Depot.

• Have all personnel evacuate the area if the smell is significant.

• Upon arrival of fire personnel, provide information as to specific equipment and exact location of potential leak.

3. In the case of a fire:

• If the fire is small, use a fire extinguisher and call 911.

• Otherwise, dial 911 and pull the fire alarm.

• Evacuate the building.

S7.0 Operation & Maintenance Manuals

1. The Contractor shall provide to the COR a copy of all Operation and

Maintenance (O&M) Manuals and Parts Manuals for any equipment provide.

2. The O&M Manuals shall contain a complete set of mechanical drawings and diagrams; a complete set of electrical drawings and diagrams including electrical schematics; logic circuitry descriptions; spare parts list; operator and maintenance instructions for operating, testing, and maintaining all system components.

3. The O&M Manuals shall contain complete detailed instructions and schedules for system PM.

4. The O&M Manuals shall contain a detailed description of the lock-out/tag-out procedures needed to bring the system and individual components to a zero energy state for maintenance and servicing.

5. The O&M data must be consistent with the manufacturer's standard brochures, schematics, printed instructions, general operating procedures, and safety precautions.

IN ANY CONFLICT BETWEEN STANDARDS, THE STRICTER OF THE TWO SHALL

APPLY. IF UNSURE CONTACT THE COR / ET VIA PROPER RFI PROTOCOLS FOR

VERIFICATION THROUGH THE TYAD SAFETY OFFICE.

1.22 Environmental Compliance: See Section Standard Specifications for Projects Under the National Environmental Policy Act in Accordance with 32 CFR 651 Proponent ELTY-ISP-N.

1.23 Required Training: See Section 1.6 Security Requirements for listing of required training. See Part 6, “Applicable Publications”, Section 6.1.13.

1.24 Authorization to Perform Services in Germany: RESERVED

1.25 Notice to Proceed: The notice to proceed will be provided as indicated below.

_ X The effective date of contract will constitute the date of notice to proceed A notice to proceed letter will be issued The date of the letter transmitting the contract will constitute the date of the notice to proceed

1.26 Electromagnetic Compatibility Directive: RESERVED

1.27 Government Property and Services: RESERVED

1.28 Conventional Forces Europe (CFE) Treaty Verification Inspection: RESERVED

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order.