Attachment 1 PERFORMANCE WORK STATEMENT.docx

PERFORMANCE WORK STATEMENT (PWS) FOR

Master Resilience Trainer Services

1.1 General:

1.2 Scope: The contractor shall provide all personnel, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Master Resilience Training Services, as defined in this PWS

1.3 Background: 426th Regional Training Institute (RTI): The 426th Regiment (RTI) instructs designated Army Training Requirements and Resources System (ATRRS) and State courses to the Total Force at the Wisconsin Military Academy. Approved Mobile Training Teams travel to locations to provide technically proficient Soldiers to the operational force utilizing experiential learning concepts and operational environment factors.

1.4 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and four 12-month option years. The Period of Performance reads as follows:

1.5 General Information:

1.5.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary.

1.5.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.5.2.1 New Year’s Day: January 1st

1.5.2.2 Martin Luther King, Jr.’s Birthday

1.5.2.3 President’s Day

1.5.2.4 Memorial Day

1.5.2.5 Independence Day: July 4th

1.5.2.6 Labor Day

1.5.2.6 Columbus Day

1.5.2.7 Veteran’s Day: November 11th

1.5.2.8 Thanksgiving Day

1.5.2.9 Christmas Day

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0730-1630) on Monday through Friday), except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Work hours may vary but will average 40 hours per week. Occasional weekend and evening hours may be required. Flexibility with working schedule is mandatory. Travel may involve weekends and extended hours while traveling to and from training destinations. Overtime is not authorized. Performance shall be at Wisconsin Military Academy (WMA) 90 South 10th Avenue, Fort McCoy, WI and alternate training locations up to 8 weeks per year. At all times Contractor shall maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.2 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.3 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4. 1.4.5.4 CAC Requirements: The Common Access Card (CAC) is the Department of Defense (DOD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

1.4.5.4.i. HSPD-12 Background Investigation Requirements: The contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment (TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.4.ii. Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical that contractor employees maintain their AKO accounts.

It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS

Application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The contractor's FSO Or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be:

The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/.

The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI).

The government will inform the contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s)

c. Returned. Additional information or correction to the application required by the contractor employee

d. At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier.

The contractor shall return issued CAC's to the DEERS office upon departure or dismissal of each contractor employee. Obtain a receipt for each card and provide to the TA/COR.

1.4.5.5 AT Level 1 Awareness Training (AT): All contractor

employees requiring access to Army Installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training .Level 1 AT is available at https://atlevel1.dtic.mil/at/.

1.4.5.6 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army training requirements in DoD 8770.01-M and AR 25-2 within six months of the start of the contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.7 Information Awareness: All contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) (https://atc.us.army.mil/iastar/index.php) prior to commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://ia.signal.army.mil/DoDIAA/).

1.4.5.8 WATCH Training. The contractor with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each affected contractor employee and subcontractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training.

1.4.5.9 Operational Security (OPSEC) Training. In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.5.10 OPSEC SOP/Plan. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan and provide it to the COR or the Contracting Officer within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified in accordance with AR 530-1.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications: Individuals must be Master Resilience Trainer, Instructor Qualified

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive directions and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e- mail) and dealings with Government or non-Government entities

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel

The contractor may be required to travel to off-site training locations and to ship training aids to these locations in the performance of this contract. The cost of shipping training aids shall be borne by the contractor. Anticipated travel for each contractor is 3-6 training events per year. Total travel time during the performance of this contract will not exceed 8 weeks per year, per trainer. The contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR). All travel requires COR recommendation for approval and authorization by the KO prior to travel arrangements being made.

1.4.13 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.14 Telework: The contractor shall have an established telework program subject to review by the Government. All telework agreements shall be authorized and approved by the COR and include the date, time, and description of the tasks to be performed. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure the Government's mission-critical operations stay operational during times of National Emergency or incidents of National Significance. The COR(s) must identify to the Contracting Officer any tasks that are required to ensure continuity of critical supplies and services and at what level those supplies and services must be delivered. Telework shall be at no additional cost to the Government.

1.4.15

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

2.1.6 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

FAR Federal Acquisition Regulation

3.1 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.2 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.3 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.1 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.2 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.2, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 The following specifications are required to demonstrate the task environment in which the services will be delivered. The following specifications are not directives on how the services are to be provided but an example of what traditionally has been required to successfully support the task order objective. The contractor is encouraged to exceed these minimum technical specifications to demonstrate its technical, operational, and administrative expertise in support of customer’s organizational and departmental objectives.

5.1.1 Course Development/Instruction: Provides guidance and instruction on multiple training methodologies and topics.

5.1.2 All course instruction shall follow the required local guidelines, proponent Program of Instruction (POI), and shall be provided to the Government POC for pre-approval. Contractor will utilize appropriate Comprehensive Soldier & Family Fitness (CSF2) and Army National Guard accepted practices and techniques during training creation and delivery. Grade student examinations, practical exercises, and homework. Provide tailored, information feedback within 24 hours to students and timely follow-up feedback to student supervisors, as appropriate; directly contribute to the refinement and upgrade of course materials; and, utilize guidance, coaching, and motivation techniques to ensure student involvement and comprehension.

5.1.3 Receive feedback on performance from evaluations and inspections by designated representatives of the National Guard MASTER RESILIENCE TRAINER Training Center located at WMA, Ft. McCoy, WI. Contractor shall instruct in his/her areas of expertise and facilitate in course modifications and development.

5.2 Training Development: Working in concert with MRT-C personnel and the MRT Primary Instructor, the contractor will assist in the maintenance of the MRT-C Curriculum. Contractor shall develop a method that tracks the success of the training program and provides a means to generate new training ideas.

5.2.1 Manages lesson plans and instructs or coordinates the staffing of in-house trainers for required training. Contractor shall design, develop, revise and validate classroom training. Contractor shall train MRT instructors on course duties and course preparation as deemed necessary by the MRT Primary Instructor. Contractor shall coordinate with MRT Primary Instructor to further develop training as required. Comment by Clements, Curtis P SFC MIL USA: Corrected REV2

5.2.2 Create, supplement, and manage the training syllabus utilized at the Wisconsin Military Academy. This syllabus will provide overall guidance for training to perform unit missions with particular emphasis on MRT-C Course training and execution. Write examinations, practical exercises, student handouts, homework, and conduct other related training development activities pertaining to subjects currently taught in the courses or planned for incorporation in the future.

5.3 Training Assessment and Instructional Recommendations:

5.3.1 Conduct training exercises, post exercise critiques, and complete written evaluation of student performance In accordance with (IAW) Training and Doctrine Command (TRADOC) regulatory guidance. Maintain subject matter expertise on required subjects within the scope of the training outline.

5.3.2 Contractor shall provide a report to MRT Primary Instructor at the conclusion of each training session that will show the quality of instruction, instructor evaluation, and student capabilities and course satisfaction.

5.4 Courses Taught:

5.4.1 Master Resilience Training Level 1- Grow and thrive in the face of challenges and bounce back from adversity. Build Resilience Competencies that enable mental toughness, optimal performance, strong leadership, and goal achievement. Contractor shall instruct up to 12, 80 hour courses a training year. Instructor to student ratio is 1/6, Course max is 120 Students.

5.4.2 Deployment Cycle Resilience Training- DCRT are modules designed to prepare Soldiers, leaders, and Family members for the unique challenges and demands of Army life, combat and operational deployments, and the return to Families and the garrison environment once the deployment has been completed. Contractor shall instruct up to 12, 24 hour courses a training year. Instructor to student ratio is 1/6, Course max is 36 Students.

5.4.3 Executive Resilience Performance Training- The Executive Resilience and Performance Course (ERPC) is available in a 4, 8 and 16 hour course. It is designed to train Army Leaders (Company Commanders/First Sergeants and above, their spouses, GS12 and above), and familiarize them with the same Resilience and Performance Enhancement skills MRTs provide Soldiers, Family members and Army Civilians. Contractor shall instruct up to 10 courses, either 4, 8, or 16 hours a training year. Student to instructor ratio is 1/15, course max is 26 Students.

5.4.4 MRT Refresher Training- 3 day course that refreshes the skills learned in MRT Level 1. Students will be refreshed on core aspects of each skill and will engage in teach backs. Contractor shall instruct up to 12, 24 hour courses a training year. Instructor to student ratio is 1/8, Course max is 48 Students.

5.4.5 Engage- Engage is an awareness based training designed to discuss how our values and beliefs play a role in helping those who need assistance. The course allows soldiers to discuss in open format how and when to intervene in potentially harmful or dangerous situations to help fellow soldiers or civilians and to create a climate of trust within the unit. Contractor shall instruct up to 12, 4 hour courses a training year. Instructor to student ratio is 1/12, Course max is 48 Students.

5.4.6 Performance Enhancement- Performance Enhancement training focuses on the tenets of Sport Psychology and enables participants to perform to their authentic ability more consistently. Focusing on the mind, PE training helps soldiers build confidence, manage energy, focus attention, develop goals and integrate imagery into their trainings. Contractor shall instruct up to 12 courses a training year.

5.4.7 ASIST- ASIST is a two day class that helps to change the historical approach to suicide to a present day approach. Acknowledgment, openness, respectfulness and understanding, along with the steps of the PAL model will give the participants an opportunity to learn specific, life assisting skill to help prevent persons with thoughts of suicide from acting upon those thoughts. Contractor shall instruct up to 12, 16 hour courses a training year. Instructor to student ratio is 1/13, course max is 26 Students.

5.4.8 SAFE Talks- SAFE Talks is a three hour condensed version of ASIST training. The curriculum is designed to empower participants to not only notice the red flags, but to ask the critical questions surrounding suicide. Small classes will experience video, virtual and in class instruction, and role play scenarios during the course. Contractor shall instruct up to 12, 4 hour courses a training year. Instructor to student ratio is 1/30, course max is 60 Students.

5.4.9 ACE-SI- ACE-SI or Ask, Care, Escort Suicide Intervention is a course designed to identify the relationship between suicide prevention and Army culture by demonstrating practical application of the ACE model. It will help participants recognize and identify warning signs and know when to take action. It helps participants describe effective approaches for challenging stigma and its impact on help-seeking behaviors. This course also promotes active listening skills that are critical to getting care to those that need it. Contractor shall instruct up to 12, 6 hour courses a training year. Instructor to student ratio 1/30, course max is 60 Students.

5.4.10 Wellness Camp- Wellness Camp equips students with the proper tools to work on and improve life, health, and wellness. Students can expect to learn about the five pillars of health and wellness with practical application in each area (mental, physical, social, spiritual and financial). The two week course helps students identify root-cause behaviors, develop appropriate interventions, and make comprehensive lifestyle changes that stick. Contractor shall instruct up to 2, 80 hour courses a training year.

Instructor to student ratio is 1/10, course max is 60 Students.

5.4.11 Wellness Camp Leaders Course- Wellness Camp Leaders Course trains leaders to accurately and ethically help their Soldiers improve health and wellness. Students will learn basic motivational interviewing competencies and how to manage the culture of health and wellness at their unit. Contractor shall instruct up to 2, 40 hour courses a training year. Instructor to student ratio 1/10, course max is 20 Students.

5.5 Additional Requirements and Notes:

5.5.1 Recommend at least 5 years of experience in the facilitation of instructional courses, training programs, workshops, and seminars. Recommend an AAS or BA in Instructional Systems Technology, Education, Human Factors, or a related discipline. Professional experience is commensurate with a formal undergraduate degree. Must have excellent oral and written communications skills; an ability to learn course content quickly; an ability to train course instructors and work with Instructional Systems Development professionals. Possess the ability to prioritize, assign, categorize, and track training course events. Other combinations of experience and education that meet the minimum qualifications may be substituted.

5.5.2 Not all contractors need to be qualified to instruct Performance Enhancement however in order for a contractor to qualify as a Performance Enhancement instructor there are some physical requirements. These physical requirements can typically be characterized as active: Lifting, bending, sitting on the floor, climbing may be required in the position. Requires lifting or moving various pieces of equipment, maximum 40 lbs. Position may require work on hands and knees to conduct program activities.

5.5.3 The Contractor shall have a strong working knowledge and possess the following in order to successfully complete the tasks:

5.5.3.1 Must be Master Resilience Trainer (MRT) – Instructor Qualified. MRT level 1 train the trainer is a 2 week, 80 course where participants are taught 14 mental toughness skills to teach at the unit level. This training is conducted at the RTI where the contract resides. Following MRT level 1 is MRT level 2. MRT level 2 teaches level 1 graduates how to facilitate the Level 1 course. Level 2 course is what qualifies the instructor as a member of the training team. This training is conducted at the RTI where the contract resides.

5.5.3.2 Knowledge of MRT-C Course conduct, scheduling and events conducted within the MRT-C Course.

5.5.3.3 Knowledge of operational and logistical needs to support the MRT-C Course.

5.5.3.4 Ability to perform the duties and responsibilities as required by the MRT-C Course POI, IAW AR 350-53, and National Guard MRT Training Center MRT-C Course written SOPs. See Technical Exhibit 4.

5.5.3.5 Possess interpersonal skills and team building skills to effectively take part in instructional duties for MRT-C Course instruction.

5.5.3.6 Meet all Instructor Roles & Responsibilities as outlined in the MRT-C Course curriculum.

5.5.3.7 Be able to participate in and instruct Resilience Trainer Assistant (RTA) courses and Executive Level Performance and Resilience Courses (EPRC) as required.

5.5.3.8 Prepare and take part in concurrent and MRT-C Course curriculum changes.

5.5.3.9 Strong organizational skills.

5.5.3.10 Knowledge of standing operating procedures and the ability to interpret guidance.

5.5.3.11 The ability to use Microsoft Office - Power Point, Excel, Word, Access.

5.5.3.12 Shall ensure classroom meets safety, comfort, and hygiene standards.

5.5.3.13 Contractor must read, write, speak and understand English fluently.

5.5.3.14 All applicants shall possess interpersonal skills to effectively communicate with students.

5.5.3.15 Must possess a valid Driver’s License and must be able to drive a rental car.

5.5.3.16 Be a U.S. citizen

5.5.3.17 Excellent verbal and written communications skills.

5.5.3.18 Has experience teaching and developing lesson plans that utilize Demonstration-Performance, informal lecture and guided discussion methods.

5.5.3.19 Able to perform duties of Instructor/Facilitator Level 2 through Primary Instructor Level 4. See Technical Exhibit 7.

5.6 Contractor Manpower Reporting Application (CMRA):

5.6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Wisconsin Army National Guard via a secure data collection site.

5.6.1.1 contractor shall completely fill in all required data fields using the following web address: http://sam.gov/ . Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://sam.gov/

6.0 Applicable Publications: Publications applicable to this PWS are listed below: