Attachment 1 - Performance Requirements Summary.pdf

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Building and Grounds Maintenance Services at Stonewall Lake and Dam
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W911WN23Q3001
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Attachment 1 – Performance Requirements Summary

Statements Standards/AQLs Inspections C.2.

Grounds Maintenance Mowing, Trimming, and Herbicide Application

Deliverables:

AHAs

APP

MSDS

QCP

a) Performance In accordance with the PWS Section C-2 and Attachment 3.

AQL: 80% of the time.

b) Environmental In accordance with the PWS Section C-6.

AQL: 80% of the time.

c) Safety In accordance with the PWS Section C-1.9.

AQL: 90% of the time.

What: Grounds Maintenance How: 100% Inspection, Periodic Inspection, Random Inspection, Customer Feedback Who: COR Documented: Inspection Reports, Monthly Status Reports, CPARS

Remedy: If standard is not met, the KTR shall be penalized:

A minor (Level I) non-conformance is remedied via re-performance of the task when possible.

A major (Level II) non-conformance up to 20% cost of the service. Deductions will be calculated using the annual price divided by the estimated quantities times the deduction percent applicable.

A critical (Level III) non-conformance up to 50% cost of the service. Deductions will be calculated using the annual price divided by the estimated quantities times the deduction percent applicable.

Standard(s): Inspection applies to all standards

C.3.

Cleaning Services Cleaning, disinfecting, sanitizing, vacuuming, sweeping, dusting,

a) Performance In accordance with the PWS Section C-3 and Attachment 3.

What: Cleaning Services How: 100% Inspection, Periodic Inspection, Random Inspection, Customer Feedback Who: COR policing, window cleaning and emptying exterior trash receptacles.

Deliverables:

AHAs

APP

MSDS

QCP

AQL: 80% of the time

b) Environmental In accordance with the PWS Section C-6.

AQL: 80% of the time.

c) Safety In accordance with the PWS Section C-1.9.

AQL:90% of time

Documented: Inspection Reports, Monthly Status Reports, CPARS

Incentive: If standard is not met, the KTR shall be penalized:

A minor (Level I) non-conformance up to 20% cost of the service. Deductions will be calculated using the annual price divided by the estimated quantities times the deduction percent applicable.

A major (Level II) non-conformance up to 50% cost of the service. Deductions will be calculated using the annual price divided by the estimated quantities times the deduction percent applicable.

Standard(s): Inspection applies to all standards

The Government pays only for those services delivered and accepted.

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