Attachment 1 - Performance Requirements Summary.pdf

Attachment 1

Performance Requirements Summary

1.1 General: The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth in this solicitation. Specifically the Government reserves its right under the Inspection of Services and Termination for Default clauses. Any deductions pursuant to the Performance Requirements Summary (PRS) (not attached) shall reflect the reduced value of service performed under the contract. The Contractor shall not be relieved of full performance of the services hereunder and may be terminated for default based upon inadequate performance of service even if a deduction was previously taken for inadequate performance. The Government may modify the type and frequency of inspection of items.

2.1 Purpose: The Performance Requirements Summary is designed to:

2.1.1 List the contract requirements considered most critical to acceptable contract performance.

2.1.2 List the contract paragraph number(s) which describe the requirements.

2.1.3 Define the standard of performance for each required service specified.

2.1.4 Show the maximum allowable degree of deviation or Acceptable Quality Levels (AQLs) from perfect performance for each required service that will be allowed by the Government before contract performance is considered unsatisfactory, and the lot used in surveillance.

2.1.5 Explain the quality assurance methods the Government will use to evaluate the Contractor's performance in meeting the contract requirements.

2.1.6 Show the percentage of the total contract work that each listed contract requirements represents.

3.1 Performance Requirements Summaries: The Performance Requirements Summaries list those services/tasks for which the Government will make deductions from payment due the Contractor when services/tasks are found to be unsatisfactory during inspections made using the checklists.

4.1 Quality Assurance Procedures: The Government's primary quality assurance procedures are based on random sampling of the recurring critical output products of the contract using the sampling concepts of ANSI/ASQC Z1.4 or other methods as prescribed by the Government.

Other areas will be reviewed periodically (i.e., monthly, quarterly, semi-annually). Inspection and evaluation of the Contractor's performance of required services will be conducted by the Contracting Officer's Representative or other authorized representatives of the Government. The Government reserves the right to increase the number of inspections as deemed necessary by the Contracting Officer to assure that contract requirements are being met or to reduce the number of inspections when deemed appropriate by the Contracting Officer.

5.1 Criteria for Acceptable and Unacceptable Performance:

5.1.1 Criteria for requirements were derived from estimates of the level of performance experienced when the service was done by Government personnel or are the levels of performance deemed acceptable to the Government. Performance in a required service is considered satisfactory when the number of defects found by the Quality Assurance Evaluator

(QAE) during the contract surveillance does not exceed the number of defects allowed by the

AQL.

5.1.2 When the number of defects in the Contractor's performance discovered by the QAE exceeds the AQL, the Contractor's performance is considered unsatisfactory. The Contractor shall be required to complete a contract discrepancy report (CDR). The CDR will require the Contractor to explain in writing why performance was unacceptable and how recurrence of the problem will be prevented in the future.

5.1.3 Determination of the Number of Defects that Renders a Service Unsatisfactory:

5.1.3.1 For services surveilled by random sampling, the number is determined from the ANSI/ASQC Z1.4 charts.

5.1.3.2 For Services Surveilled by Other than Random Sampling:

5.1.3.2.1 If the AQL is a constant number of defects (e.g., 2 defects), the reject level equals one plus the AQL (e.g., 3 defects).

5.1.3.2.2 If the AQL is a percentage value, it is multiplied against the lot size to determine the number of defects allowed for satisfactory performance. If the resulting value has a decimal fraction, it will be rounded off to the next higher whole number if the fraction is .5 or greater and to the lower whole number if the fraction is less than .5. One or more additional defects renders the performance unsatisfactory.

6.1 Reduction In Payments:

6.1.1 Each month Contractor performance will be compared to the contract standards and AQLs using the Quality Assurance Surveillance Plan (QASP).

6.1.2 If performance in any required service is unsatisfactory, and the poor performance was not directly caused by Government interference or Government failure to provide requirements, the percentage cost of the service will be withheld from the Contractor's monthly payment as adjusted for quantities actually accepted.

7.1 Computation Of Reductions: Monthly payment will be computed using the following methods:

7.1 For Areas Surveilled by Sampling: Assume the AQL is 10 percent, a lot size of 450 units, a resulting sample size of 50 units, and that 20 defects were found. The payment computation would be as follows:

(1) Maximum contract payment per month $40,000

(2) Maximum payment percentage for service (Column 5) x 20%

(3) Maximum payment for acceptable service $8,000

(4) 20 defects exceeds reject level of 11 defects

(5) Percentage of sample found unacceptable = 40% (20 divided 50, or defects divided by sample size times 100)

(6) Percentage of sample found acceptable (100% minus Line 5) x 60%

(7) Payment for percentage of acceptable services (Line 3 times Line 6) $4,800

(8) Deduct for unacceptable service (Line 3 minus Line 7) $3,200

7.2 Services Not Surveilled by Sampling: Assume an AQL of 5 percent, a lot size of 50 units, and that 5 defects were found. The payment would be computed as follows:

(1) Maximum contract line payment per month $40,000

(2) Maximum payment percentage for service (Column 5) x 20%

(3) Maximum payment for acceptable service $8,000

(4) 5 Defects exceeds reject level of 3 defects

(5) Percentage of sample found unacceptable = 10% (5% of lot size of 50 minus 2.5 defects rounded to 3)

(6) Percentage of lot found unacceptable = 10%

(7) Percentage of lot found acceptable = (100% minus Line 5) x 90%

(8) Payment for percentage of acceptable service (Line 3 times Line 6) $7,200

(9) Deduct for unacceptable service (Line 3 minus Line 7) $800

7.1.3 For Those Areas Surveilled Less Often Than Monthly:

7.1.3.1 For those services that are surveilled on a less than monthly basis, any deduction from unsatisfactory performance will be taken from the month's invoice when that service was scheduled to be completed. Since a monthly percentage of the service price will be accumulated to reflect the actual number of months that the surveillance covers, it is possible for the deduction to be larger than the one month price for the service. Because surveillance is not completed in the early months, the Contractor is paid during those months as if the service will prove satisfactory for all months. The final adjustment is done during the month surveillance is completed.

7.1.3.2 Example: Assume that the surveillance is semi-annual, the AQL is 5, and the lot size is

50. If 10 defects were found, the payment computation would be as follows:

(1) Monthly Contract Price $10,000

(2) Percent for exceeding the AQL (Column 5 of PRS) 4%

(3) Number of months represented by surveillance x 6

(4) Total percent of six months of service of the Contract effort against one month's invoice (Line 2 times Line 3) x 24%

(5) Total six month period cost of service (Line 1 times Line 4) $2,400

(6) Percentage defective (10 defects divided by lot size of 50) x 20%

(7) Total deduction from that month's invoice $480

8.1 Other Areas of Inspection: All areas of this contract will be subject to inspection. Required services not listed on the following Performance Requirements Summary will be inspected under the Inspection of Services clause.

8.2 Performance Requirements Summary:

PERFORMANCE REQUIREMENTS SUMMARY

REQUIRED SERVICE STANDARD

MAXIMUM

ALLOWABLE

DEGREE OF

DEVIATION

FOR

REQUIREMENT

(AQL)

METHOD OF

SURVEILLANCE

THE

PROPORTION

OF REQUIRED

SERVICE TO

TOTAL

CONTRACT

PRICE

Task 2 - Scheduling: Designate a Project Manager and submit an overall implementation schedule, for approval by the PW Roof Manager, covering all phases, within 7 days following the telephonic coordination meeting.

The Contractor’s Project Manager shall serve as a single point of contact and liaison for all work required under this statement of work. Refer to paragraph 3.3.2.1.

Project Manager is designated and an overall implementation schedule submitted within 7 days following the telephonic coordination meeting. Refer to paragraph 3.3.2.2.

0% Lot is schedule submitted

100% Inspection 1%

Task 3 - Verify Building and Roof Section Inventory Database Entries: Create a new Implementation Complex in the SMS ROOFER Database for the current year’s inspection program (if the PW Roof Manager has not already created it). The new Implementation Complex shall include all the buildings and roof sections on the deliver order.

Review, compare against existing conditions, and correct building and roof section inventory database entries during visual inspection of the roof sections listed on the delivery orders. For building inventory records verify the entries under the General Tab in the SMS ROOFER Database.

For roof section inventory records verify the entries under the General, Layout, Structural, Insulation, Membrane, and Flashing Tabs in the SMS ROOFER Database. Refer to the SMS ROOFER Program On-Line HELP for assistance. Refer to paragraph 3.3.3.1.

All building and roof section inventory database entries are verified. Refer to paragraph

3.3.3.2.

20% Lot is number of roof sections on the delivery order

Periodic Inspection 4%

REQUIRED SERVICE STANDARD

MAXIMUM

ALLOWABLE

DEGREE OF

DEVIATION

FOR

REQUIREMENT

(AQL)

METHOD OF

SURVEILLANCE

THE

PROPORTION

OF REQUIRED

SERVICE TO

TOTAL

CONTRACT

PRICE

Task 4 - Verify Header Information on Building Identification Sheets and Roof Inspection Worksheets and Roof Section Plans: Review, compare to existing conditions, and correct the header information and roof plan drawings on Building Identification Sheets and Roof Inspection Worksheets during visual inspection of the roof sections listed on the delivery orders (Refer to Figures 2 and 4 in M-90/04). Building Identification Sheets show Building Key Plan Drawings with roof section locations and designations. Roof Inspection Worksheets show Roof Section Plan Drawings with dimensions and location of all roof mounted equipment, roof penetrations such as vents, drains, pitch pans, access ladders, walkways, piping, ductwork and other items located on the roof and adjacent roof sections. Symbols used to identify roof top features are in accordance with Figure 2 in M-87/13 or when other symbols are used their meanings are indicated on the worksheets. Refer to the SMS ROOFER Program On-Line HELP for assistance. Refer to paragraph 3.3.4.1.

All header information on Building Identification Sheets and Roof Inspection Worksheets are verified. Refer to paragraph

3.3.4.2.

20% Lot is number of roof sections on the delivery order

Periodic Inspection 5%

Task 5 - Visually Inspect Roof Sections: Perform visual inspection of the roof sections listed on the delivery orders in accordance with the procedures stated in M-87/13, FM-93/11, and TR-10-3.1.1. Inspectors must be familiar with the construction details in NRCA Roofing and Waterproofing Manual and SMACNA Architectural Sheet Metal Manual.

Record the inspection results on Roof Inspection Worksheets (Refer to Figure 4 in M-87/13 Volume II, Figure 4 in FM-93/11, and Figure 3 in TR-10-5). Permanently mark the roof membrane surface or flashing adjacent to each medium and high severity distress identified during the inspection. Each marking shall include a distress identification number which corresponds to the number recorded on the Roof Inspection Worksheet. Make the markings with yellow or orange traffic marking spray paint to be clearly visible to repair personnel. Refer to the SMS ROOFER Program On-Line HELP for assistance. Refer to paragraph 3.3.5.1.

Visual inspection of roof sections are performed in accordance with paragraphs 3.3.5.1, 3.3.5.1.1 and 3.3.5.1.2.

20% Lot is number of roof sections on the

Periodic Inspection 50

REQUIRED SERVICE STANDARD

MAXIMUM

ALLOWABLE

DEGREE OF

DEVIATION

FOR

REQUIREMENT

(AQL)

METHOD OF

SURVEILLANCE

THE

PROPORTION

OF REQUIRED

SERVICE TO

TOTAL

CONTRACT

PRICE

Task 6 - Infrared Roof Surveys: Perform infrared surveys of the roof sections listed on the delivery orders in accordance with the procedures stated in ASTM C1153. Infrared surveys shall be accomplished using roof top based tripod-mounted or aerial digital infrared video recording equipment specifically designed for infrared roof surveys. Refer to paragraph 3.3.6.1.

Infrared surveys of roof section are performed in accordance with paragraphs 3.3.6.1,

3.3.6.1.1 and 3.3.6.1.2.

0% Lot is number of roof section surveyed

100% Inspection 13%

Task 7 - Collect and Analyze Roof Core Samples: Collect and analyze roof core samples and repair core sample areas on the roof sections listed on the delivery orders in accordance with the procedures stated in M-90/4.

Refer to paragraph 3.3.7.1.

Roof core samples are collected and analyzed and core sample areas are repaired in accordance with paragraphs 3.3.7.1 and

3.3.7.1.1 thru 3.3.7.1.3.

10% Lot is number of core samples

Periodic Inspection 7%

Task 10 - Reports: Produce the reports below in Adobe *.pdf digital format and enter the .pdf files into the PW ROOFER Microsoft Windows Folder System provided by the PW Roof Manager on DVD+R disc within 45 days following completion of the roof inspections. The reports shall include all the buildings and roof sections listed on the delivery order.

Submit the DVD+R disc with all the newly produced reports to the PW Roof Manager in accordance with Attachment 6 - Deliverables. Refer to the SMS ROOFER Program On-Line HELP for assistance. Refer to paragraph 3.3.10.1.

Reports are prepared in accordance with paragraphs

3.3.10.1, 3.3.10.1.1 and 3.3.10.1.2, are complete and accurate, and submitted within 45 days following completion of the roof inspections.

10% Lot is number of roof sections on the

Periodic Inspection 10%