ATTACHMENT 1-Individual Course Descriptions and ObjectivesV2.pdf

ATTACHMENT 1: Individual Course Descriptions and Objectives

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Introduction to Leadership Overview The Introduction to Leadership Course is for employees who are contemplating a leadership position in the future. This introductory course provides participants with a sense of what it takes to be an effective leader, to contemplate leadership positions, and allow them to make an informed career decision early on in their careers. This course will improve and enhance key leadership skills and competencies in order to prepare students to succeed in leadership positions, and to help them learn to develop leadership in others. Suggested objectives:

Objectives

Be familiar with different leadership styles and theories, as well as understating how the role of a leader is critical to organizational success. Identify and analyze behaviors leaders should model in the workplace and what effect these behaviors have on individual and team performance.

Discuss and assess areas in which leaders are held accountable and relate that accountability to individual responsibilities and performance.

Recognize and design different ways to communicate with those around you and above you, including formal and informal communication pathways.

Develop skills to enhance your written and oral communication.

Gain a greater understanding of how personal behaviors and communication styles affect workplace interactions. Arrange appropriate communication styles to suit the situation and build skills through more effective collaboration.

Discuss and introduce concepts of Emotional Intelligence at the individual level and how this concept applies to leaders at all levels of an organization. Identify ways to improve individual Emotional Intelligence in the workplace.

Identify and demonstrate an understanding of conflict management and conflict resolution as it applies to one-on-one relationships. Introduce conflict management tools.

Recognize and practice networking skills and describe what mentoring is and how it will enhance career development.

Develop knowledge and competency in diversity and inclusion principles and acquire tools to help encourage and improve diversity and inclusion in the workplace.

Utilize current Individual Development Plan (IDP) framework to discuss continual development and growth.

Discuss developing personal influence, collaboration, and group dynamics.

Develop understanding on how to effectively give and receive feedback.

Target Audience Individuals who have between 1 and 10 years of federal service and may or may not serve in a formal leadership or supervisory position, including a group lead position. This course is also appropriate for those interested in learning more about leadership and exploring formal supervision and career paths.

Competencies Emphasized

Interpersonal Skills Flexibility Resilience Integrity/Honesty Oral Communication Conflict Management

Communication Skills

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In this course, participants will learn how to improve confidence when building relationships with others, increase positive results when dealing with customers and colleagues, be able to get their message across clearly, and establish and maintain co-operative relationships inside and outside the workplace. Suggested objectives:

Objectives

Understand and apply various communication techniques Critically think about communication processes, messages, and presentations Write effectively for a variety on contexts and audiences Understand importance of communication (verbal and non-verbal) during interactions leadership or supervisory position, including a group lead position. This course is also appropriate for those interested in learning more about communication and potential leadership positions.

Competencies Emphasized

Oral Communication Written Communication Accountability

Influencing/Negotiating

Emotional Intelligence

In this course, participants will learn the social and emotional skills that sustain positive relationships at work.

This course will highlights the foundational and related skills of empathy and “emotional intelligence,” also known as EQ, which refers to the skills of identifying and regulating our own feelings, tuning into the feelings of others and understanding their perspectives, and using this knowledge to guide us toward constructive social interactions. This course will offer practical ways to strengthen empathy, trust, and collaboration among teams with a special emphasis on how socially intelligent leadership can build cultures of belonging and engagement. Suggested objectives:

leadership or supervisory position, including a group lead position. This course is also appropriate for those interested in learning more about self-awareness and potential leadership positions.

Competencies Emphasized

Interpersonal Skills Emotional Intelligence

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Mentoring Skills

In this course, participants will focus on mentoring definitions, benefits, a mentor’s qualities, mentoring skills and best practices. Through class discussion and practice with others, participants will gain practical mentoring skills that can be implemented immediately. Suggested objectives:

Objectives

Understand the role of a mentor and a mentee Provide tools to build a productive mentoring relationship leadership or supervisory position, including a group lead position. This course is also appropriate for those interested in learning more about mentoring others and potential leadership positions.

Competencies Emphasized

Mentoring Others

Presentation Skills

In this course, participants will learn and practice techniques for building presentations, perfecting their delivery, and persuading audiences. Participants will be able to confidently deliver their message with clarity and conviction.

Target Audience Individuals who have between 1 and 10 years of federal service and may or may not serve in a formal leadership or supervisory position, including a group lead position. This course is also appropriate for those interested in learning more about effective presentation techniques and potential leadership positions.

Competencies Emphasized

Communication Influencing