Attachment 1 - Hand-Wanding PWS-FINAL 28May2024.pdf

Event Security Screening (Hand-Wanding) Support

Performance Work Statement

Last update: 28 May 2024

X Gilbert Jess Souza

Signature of Functional Service Manager (FSM), Gilbert “Jess” Souza, signifies concurrence with the PWS.

Attachment 1 – Performance Work Statement Event Security Screening Support

Table of Contents

1. General Information

2. Description of Services

2.1. Event Services

2.1.1. Training and Event Support Requirements

2.1.2. Appendix Information

2.2. Oversight

2.2.1. Oversight

2.3. Gate/Event Entry Services

2.3.1. General

2.3.2. Pre-Event Briefings

2.3.3. Search/Screening

2.3.4. Control during Events

2.3.5. Unrestricted Entry

2.3.6. Special Considerations

3. Property, Services, and Equipment

3.1. Government Furnished Equipment and Information

Appendices

Appendix A USAFA Entry Policy and Prohibited Items List

(Cadet Field House, Gym & Falcon Stadium)

Appendix B USAFA Fan Code of Conduct (for all events)

Appendix C USAFA Entry Policy and Prohibited Items List

(Falcon Stadium peculiar)

Appendix D Annual Estimated Event Support Requirements

1. General Information

1.1. The United States Air Force Academy (USAFA) Department of Athletics (AD) coordinates home event support for 27 intercollegiate sports programs, approximately 1,100 student athletes and 100 coaches on an annual basis. This is in direct support of the USAFA mission to create officers of character. A key factor in maintaining status as a “world-class institution” is to provide security screening to supplement the event venue support to a multitude of different venues, to all student athletes, visiting participants and staff, and the 600,000 plus patrons that visit and attend USAFA home sporting events. USAFA also has a vast array of highly visible Protocol and Institutional events which include distinguished visitors and guests.

1.2. The Service Provider shall provide trained personnel and supervision necessary to provide

Event Security Screening Support to the USAFA Department of Athletics, as well as for other special events held on USAFA. Event Security Screening Support includes the intercollegiate home football games played at Falcon Stadium and other intercollegiate home sporting events held at the Cadet Field House, Cadet Gym, and outdoor sports venues. It also covers support for Special Protocol Events and Graduation week culminating in Graduation Day.

1.3. The Service Provider shall perform Event Security Screening Support, in the form of hand-wand screening services, within the standards of this Performance Work Statement (PWS), to include performing outdoors at various times and in various types of inclement weather.

2. Description of Services

2.1 Event Services

2.1.1 Training and Event Support Requirements. The Service Provider shall provide and maintain a trained staff. Training shall be established by the Service Provider and shall be sufficient to allow employees to perform all requirements as identified in this PWS successfully.

2.1.2 The Service Provider shall ensure a sufficient number of trained personnel are available, based on the historical number of personnel required per event, and show time required to cover each event as listed in Appendix D.

2.1.3 The Service Provider shall ensure personnel working events have been adequately trained in all duties and responsibilities to which they are assigned prior to event.

2.1.4 All training shall include how to deal with the public in a courteous and polite manner.

Training shall also include proper search and screening which may include pat-down procedures and use of metal detection hand wands as applicable to the position held or task conducted.

2.1.5 Service Provider personnel shall present a neat and professional appearance and be recognizable as contractor employees for all events. This may be accomplished by wearing distinctive clothing bearing the name of the Service Provider. The Government recommends Service Provider employees working indoor events, or outdoor events when jackets or other protective outerwear is not required, wear a collared shirt (button-up or polo) to achieve a neat and professional appearance. Historically, Service Provider personnel wore neon green, neon yellow, or red polo shirts. Other visible clothing accessories such as hats, beanies, gloves, socks, etc., with other NCAA team names or logos are not permitted to be worn during the events.

2.1.6 Professionalism: Service Provider personnel shall exhibit professionalism and good customer service skills at all times. This includes all pre-event, event, and post-event initiatives. Additionally, Service Provider personnel shall address and resolve problems in a courteous and expedient manner. If Service Provider personnel require assistance with unruly patrons, the Service Provider shall contact the Security Forces or the on-site Government Event Director.

2.1.7 Maintaining Assigned Post: Service Provider personnel shall be posted on time according to event requirements and remain visible and posted in key areas of responsibility and stay through the duration of the event. Standard show time is 90 minutes for all events other than football and USAFA Graduation (See Appendix D for Football Show time). Service Provider personnel shall ensure safe and efficient entry prior to event, as well as safe and efficient exiting after said event has concluded.

2.1.8 Appendix D covers all required, anticipated, and potential events. Any additional event where 1,000 or more patrons, or 400 identified DoD fans are in a venue, will require security screening services.

2.2 Oversight

2.2.1 The Service Provider shall provide enough oversight to screen all patrons entering said event properly and IAW this PWS.

2.3 Gate and Event Entry Services

2.3.1 General. Controlling entry means allowing only authorized access to the event. This will be done by screening patrons properly while ensuring a smooth and orderly flow through entry gates, as well as ensuring a secure and safe environment for all participants, officials, staff, and patrons. Intoxicated people who display a hostile attitude and/or appear to show signs of excessive intoxication shall be refused admittance to the event.

2.3.2 Pre-Event Briefings. For indoor sport events, Hand-Wanders are required to be on site 90 minutes prior to said event and will participate in a government led event briefing. For football and graduation, when applicable, Hand-Wanders are required to be on site 2.5 hours prior to said event and will participate in a government led event briefing.

2.3.3 Searching and Screening. At gates and security checkpoints, the Service Provider, using metal detection hand-wands, shall clear all patrons before allowing entry into the event IAW specified security measures established by 10 SFS (Security Forces Squadron) on-site Government Event Director (e.g., visual inspection, or hand wands).

All persons and personal belongings entering events at USAFA are subject to search.

At a minimum, the Service Provider shall conduct a visual inspection of all spectators, attendees and shall search all hand-carried items that could conceal prohibited items or as required by the Government (see appendices A, B, and C for a list of prohibited items). Any changes in prohibited items will be provided to the Service Provider prior to event if necessary. Note: Cadets are allowed to enter with backpacks but are subject to search.

2.3.4 During an event, the Service Provider shall control all designated entry areas into facilities, to include limited re-entry back into facilities. The Service Provider shall monitor exit and entrance areas for unauthorized entry. Service Provider personnel shall not attempt any physical restraints on their own unless immediate potential harm exists to themselves or others. When necessary, event entry personnel will request assistance from the USAFA on-site Government Event Director or 10 SFS personnel.

2.3.5 Unrestricted Entry: The Service Provider shall allow unrestricted entry for all game officials, team officials, team members, team coaches, and properly credentialed event staff without these individuals having to go through the metal detectors; this includes any bags and equipment. Any contraband brought in by said individuals shall be done at the risk of the Academy, for which the Service Provider shall bear no liability. Any questions regarding entry should be directed to the USAFA on-site Government Event Director.

2.3.6 Special Considerations. Storage of prohibited or other items is not provided. Patrons shall be given the option to dispose of prohibited items or to take prohibited items back to their vehicle. All cadets must have their military ID card or Proxy card to gain entry into an event.

3. Property, Services, and Equipment

3.1 Government-Provided Equipment and Information.

3.1.1 The Government will provide all magnetic wands needed to perform the services of this PWS. Replacement batteries will be provided by the Government as well.

3.1.2 The Government will provide police and fire protection in the event of an emergency.

3.1.3 The Government will provide an area at the event location for the Service Provider to store their equipment during an event and for personnel to change if necessary.

3.1.4 The Government will provide, at each event, the hand wands required to clear patrons to meet current security requirements. The Government will collect the hand wands at the end of each event.

3.1.5 Stanchions or other items necessary for crowd control at entry points will be provided by the Government.

3.1.6 The Government will provide all security, policy, and procedural information as required for each event or as event changes occur. Examples of information that will be provided by the Government are venue seating plans, evacuation plans, roster of authorized patrons, prohibited items list, event rules/policies, parking plans, and charts and maps as necessary.

Appendix A

Cadet Field House Entry Policies

NOTE: There is no available storage of prohibited items. Please take them back to vehicle.

The Cadet Field House and Ticket Office open 1 hour prior to the start of the event. Early arrival is recommended.

All persons/personal belongings are subject to search. Entry will be denied if you elect not to consent. Be prepared to show keys, cell phones, and other metal related items during metal detection process.

BAGS: There is a CLEAR BAG POLICY for events in the Cadet Field House o APPROVED BAGS: One clear bag per ticket holder that is plastic/vinyl/PVC not exceeding 12”x12”x12”; one-gallon clear zip lock bag; small clutch bag or fanny pack no larger than 5.5” x 7.5” o UNAPPROVED BAGS: Backpacks, camera/binocular cases, bota bags, camelbacks, mesh bags, large printed bags, large purse, tinted plastic bags, oversized tote bags, diaper bags

BEVERAGES/BOTTLES: The only beverages/bottles permitted are clear, soft plastic water bottles, 24 oz. or less, either factory-sealed or empty.

o UNAPPROVED BEVERAGES/BOTTLES: alcohol, glass containers, bottles/cans, aerosol sprays, hard sided plastic bottles, open cups/containers

FOOD: Permitted if brought inside a transparent, one-gallon zip lock bag – one bag per ticket holder

NOTE: Food and Beverage exceptions are made for medical conditions and infants.

PROHIBITED ITEMS:

o Illegal substances (Marijuana is an illegal substance on Federal property).

o Weapons (including, but not limited to: firearms, knives of any type/size, pepper spray/other aerosols, stun-guns, self-defense key rings/key chains, any item that may be used as a projectile or deemed unsafe by Venue Mgmt.)

o Laser pointers, fireworks, or any item deemed unsafe by security personnel o Unapproved banners/signs (no signs larger than 18” x 24”) o Pets (other than ADA Compliant Service Animals) o Sticks, bats, poles, umbrellas, frisbees, footballs/balls of any kind, including inflatable balls o Artificial noisemakers of any kind o Baby seats, large strollers (collapsible umbrella strollers are permitted) o Any item that cannot be readily inspected o Flash photography o Smoking or tobacco of any kind (including vapes/vapor cigarettes)

REENTRY: Permitted but must receive handstamp prior to exiting venue. Reentry through metal detector is mandatory.

CADETS: Must have military ID card and game ticket (if applicable); backpacks are permitted but will be searched prior to entry; empty water bottles are permitted; food permitted if inside one clear one-gallon zip lock bag

Appendix B

Fan Code of Conduct (For all events)

*The following behavior will not be tolerated and may lead to automatic ejection*

- Foul, obscene, offensive or abusive language, gestures or actions that are disruptive or illegal in nature

- Ethnic intimidation of any kind. i.e. slurs based on race, gender, sexual orientation, religion or creed

- Intoxication or signs of alcohol/substance impairment that results in irresponsible behavior.

- Interfering with the game or throwing any object onto the field or in the venue -premises.

- Verbal/ physical harassment of home/visiting team, game mgmt. fans, game officials.

- Fighting and/or any conduct that endangers/threatens the safety of others

- Indecent exposure or the wearing of obscene or indecent clothing.

The Air Force Academy Department of Athletics thanks everyone for their cooperation. Our policies are developed to ensure fans enjoy a safe and secure game-day experience.

Appendix C

Falcon Stadium Entry Policies

NOTE: There is no available storage of prohibited items. Please take them back to vehicle.

USAFA North and South Gates & Parking Lots open 4 hours prior to kickoff.

Stadium Entry Gates & Ticket/Will Call Booths open 2 hours prior to kickoff. Early arrival is recommended.

Post-Game tailgating will close 2 hours after the conclusion of each football game.

All persons/personal belongings are subject to search. Entry will be denied if you elect not to consent.

BAGS: There is a CLEAR BAG POLICY for events at Falcon Stadium o APPROVED BAGS: One clear bag per ticket holder that is plastic/vinyl/PVC not exceeding 12”x12”x12”; one-gallon clear zip lock bag; small clutch bag or fanny pack no larger than 5.5” x 7.5 o UNAPPROVED BAGS: Backpacks, camera/binocular cases, bota bags, camelbacks, mesh bags, large printed bags, large purse, tinted plastic bags, oversized tote bags, diaper bags

BEVERAGES/BOTTLES: The only beverages/bottles permitted are clear, soft plastic water bottles, 24 oz. or less, either factory-sealed or empty.

o UNAPPROVED BEVERAGES/BOTTLES: alcohol, glass containers, bottles/cans, aerosol sprays, hard sided plastic bottles, open cups/containers

FOOD: Permitted if brought inside a transparent, one-gallon zip lock bag – one bag per ticket holder

NOTE: Food and Beverage exceptions are made for medical conditions and infants.

PROHIBITED ITEMS:

o Illegal substances (Marijuana is an illegal substance on Federal property).

o Weapons (including, but not limited to: firearms, knives of any type/size, pepper spray/other aerosols, stun-guns, self-defense key rings/key chains, any item that may be used as a projectile or deemed unsafe by Venue Mgmt.)

o Laser pointers, fireworks, or any item deemed unsafe by security personnel o Unapproved banners/signs (no signs larger than 18” x 24”) o Pets (other than ADA Compliant Service Animals) o Sticks, bats, poles, umbrellas, frisbees, footballs/balls of any kind, including inflatable balls o Artificial noisemakers of any kind o Baby seats, large strollers (collapsible umbrella strollers are permitted) o Any item that cannot be readily inspected o Flash photography o Smoking or tobacco of any kind (including vapes/vapor cigarettes) o Sunscreen tubes larger than 6 oz. or in bottle/aerosol spray o Seatbacks wider than 18 in. (no excessive pockets, concealable areas, or protruding arm rests) REENTRY: NOT permitted at Falcon Stadium.

CADETS: Must have military ID card and game ticket; backpacks are permitted but will be searched prior to entry; empty water bottles are permitted; food permitted if inside one clear one-gallon zip lock bag

Appendix D – Hand-Wanding (“Wanding”) Historical Needs (For Reference Only)

Event Position # of

Personnel Show Time

(NLT)

Total Hours

Events/ Days

USAFA Athletic Department Events

Services Required

Men's Basketball Wanding 4 90 Minutes 4 18 Ice Hockey Wanding 4 90 Minutes 4.5 21 Football Wanding – Gate Entry 34 150 Minutes 5.5 6 Football Wanding - Cadet Tailgate 14 210 Minutes 3.5 6 Boxing Wing Open Wanding 2 90 Minutes 4.5 1 Cadet Awards Wanding 4 90 Minutes 6 1 NCLS Wanding 6 60 Minutes 12 2

Services Anticipated

Cadet Graduation Wanding 22 2.5 Hours 6 1

Services Possible

Women’s Basketball

Wanding 2 90 Minutes 4 TBD

Indoor Track Wanding 2 90 Minutes 10 TBD Volleyball Wanding 2 90 Minutes 3.5 TBD Wrestling Wanding 2 90 Minutes 3 TBD Gymnastics Wanding 2 90 Minutes 3.5 TBD Fencing Wanding 2 90 Minutes 11 TBD Swim/Dive Wanding 2 90 Minutes 4 TBD Water Polo Wanding 2 90 Minutes 3.5 TBD Soccer Wanding 2 90 Minutes 3 TBD Outdoor Track Wanding 2 90 Minutes 10 TBD Lacrosse Wanding 2 90 Minutes 3.5 TBD

*Possible Additional

Wanding TBD TBD Not to exceed

TBD

NOTE:

The events listed as “Required” will be performed by the event security screening services.

The events listed as “Anticipated” will be performed by the event security screening services if the Cadet Security Team does not perform the taskings.

The events listed as “Possible” will be performed by the Cadet Security Team but may be covered by the event security screening services. Any event where 1,000 or more patrons, or 400 identified DoD fans are in attendance, would constitute additional screening services.

When applicable, the appropriate number of screeners would be requested through the Athletic Department onsite Government Event Director.