ATTACHMENT 1 EMDT_PWS_17 Nov 21.pdf

FA489022Q0002 PWS

EMDT Course Development PWS

Headquarters Air Combat Command (HQ ACC)

Surgeon General (SGX)

Performance Work Statement (PWS) for

USAF Expeditionary Medical Decon Team (EMDT) Training Course

FA489022Q0002

Original Date: 17 November 2021

FA4890-18-R-50XX PWS

1 PWS

Template Ver. 3.3 (14 Nov 18)

1.0 INTRODUCTION and BACKGROUND. Educate Air Force Medical First Receivers on life saving skills required to triage, initiate field treatment, decontaminate and save victims from Chemical, Biological, Radiological/Nuclear (CBRN), or Hazardous Materials. This course is based upon the Center for Disease Control (CDC) and Occupational Safety and Health Administration (OSHA) 3249-08N-2005 Best Practices for Hospital- Based First Receivers Guidelines; and certifies students in all requirements for OSHA’s Hazardous Waste Operations (HAZWOPER) course to the “Operations” level.

2.0 CONTRACT OBJECTIVE. The objective of this contract is to support ACC/SGXT through developing, delivering, validating, and training courses for USAF Expeditionary Medical Decon Team (EMDT) in multiple locations CONUS and OCONUS (see table 4-Travel). The curriculum will encompass all training tasks as listed in the EMDT Tactical Training Plan and the Initial EMDT Course Chart (See Table 1 - GFI). This course is designed to educate Air Force Medical First Receivers on life saving skills required to triage, initiate field treatment, decontaminate and save victims from Chemical, Biological, Radiological/Nuclear (CBRN), or Hazardous Materials.

This course is based upon the Center for Disease Control (CDC) and Occupational Safety and Health Administration (OSHA) 3249-08N-2005 Best Practices for Hospital-Based First Receivers Guidelines; and certifies students in all requirements for OSHA’s Hazardous Waste Operations (HAZWOPER) course to the “Operations” level. Students will be introduced to potential contaminants terrorists may use; ways to identify contaminants using basic detection equipment; signs/symptoms of agents; triage of victims; decontaminants necessary to remove contaminants; and most importantly how to effectively decontaminate patients.

2.1 For this contract, the contractor will utilize EMDT Tactical Training Plan and Initial EMDT Course Chart;

(See Table 1 - GFI) to develop new course materials, as the basis for the curriculum. A minimum viable product (to include the analysis and development phases) will be expected within 14 days after contract award.

2.2 Government Subject Matter Experts (SME): Government will provide 3 SMEs, with EMDT background.

Government SMEs will:

2.2.1 Advise on curriculum content to determine applicability to course

2.2.2 Advise on content for training exercises, tests, text

2.2.3 Participate in trial demonstrations with contractor

2.2.4 Support contractor via telephone, e-mail, or teleconference during standard duty hours.

2.2.5 Provide in person /face-to-face support at multiple CONUS and OCONUS locations.

2.2.6 Be coordinating authorities, for contractor deliverables, but not be responsible for research and development of course content.

2.3 ACC/SGXT main Point of Contact (POC) or Lead Planner, will:

2.3.1 Review Analysis efforts in Phase I and make recommendations to approve plan as is or make adjustments to help transition into phase II.

2.3.2 Review all training materials in Phase II as they are produced, ensure the materials are consistent with the PWS requirements and format, and are ready for in preparation for transition to phase III.

2.3.3 Review and approve efforts in Phase III to include After Action Reports, and review corrected materials during validation.

2.3.4 Assist in scheduling government SME support requests described in paragraphs 4.1.5 and 4.1.6 above

2.3.5 Compile curriculum, content, and deliverables needed to complete a Course Training Plan (CTP) and submit CTP for approval.

3.0 REFERENCE. N/A

4.0 TASK REQUIREMENTS. The contractor shall analyze, plan, design, develop, integrate, modify, update, and deliver the required course material as well as conduct in-person training, to execute the training objectives. This

Template Ver. 3.3 (14 Nov 18) course will be taught in multiple locations, CONUS and OCONUS. Course material developed shall support all classroom training. The contractor shall utilize the Instructional System Design (ISD) Process, Analyze, Design, Develop, Implement, and Evaluate (ADDIE) Model, and Bloom’s Taxonomy for all course content creation. This course will include one day of didactic lecture (26-38 students); a second day of “hands-on” team work training; and a third day for a hands-on cap-stone “timed” exercise to ensure team competency.

4.1 PHASE I.

4.1.1 Analysis. The Analysis phase will not exceed 4 calendars days after award of contract. During the Analysis phase of the course development the contractor shall work closely with subject matter experts to establish the framework based on the provided GFI (see Table 1 – GFI) and task descriptions

4.1.1.1 GFI Analysis Report. The contractor shall submit a GFI Analysis Report within 4 calendar days after award. This report shall cover each task selected for training or education and state if the GFI, that is to be provided per Table 1, is available, unavailable, not required, not current, or inadequate. The contractor shall also explain why the GFI is inadequate, if applicable. The information in Table 1 is submitted as GFI for this project.

The GFI is current and will be provided through DoDSafe (https://safe.apps.mil) at contract award date.

Table 1 – Government Furnished Information

Para # Date/Version Title

2.0 (OSHA) 3249-08N-2005 Best Practices for Hospital-Based First

Receivers Guidelines

2.0 OSHA’s Hazardous Waste Operations (HAZWOPER) course

2.1 EMDT Tactical Training Plan

2.1 Initial EMDT Course Chart

4.6.3 After Action Report (AAR) Sample

4.7.2.5 USAF Bio Environmental Officer Advanced course, B3OAY43E3X

0A1A

4.1.1.2 Task/Topics Analysis. The contractor shall conduct Task/Topic analysis for EMDT Training Course to articulate the learning outcomes, prioritize and sequence tasks based on GFI provided (See Initial EMDT Course Chart Table 1 - GFI). Analyze and determine structure of Enabling Learning Objectives (ELOs) and Terminal Learning Objectives (TLOs), tasks, topics, hands-on training, and exercise development. Course structure must include one day of didactic lecture (all 26-38 students should be present); a second day of “hands-on” team work training; and a third day for a hands-on cap-stone “timed” exercise to ensure team competency .

Contractor will need to evaluate existing course materials as a source for the EMDT Training Course. Contractor shall apply EMDT Training Course concepts and defined structure. Contractor will need to develop course material if no existing course material is available.

4.1.1.3 Integrated Master Schedule (IMS). The contractor shall provide an IMS that will detail the sequence of events and timelines to meet the requirements and deliverables associated with phase two of this PWS. The IMS will document the key events, accomplishments, and deliverables to complete contract requirements. The IMS will outline start and end dates, design and development, Government approvals, and proposed schedule of meetings. The government will serve as final approval authority for proposed delivery dates.

4.2 PHASE II.

4.2.1 Design and Development. The design and development phase will not exceed 7 calendar days after completion of Phase I. The contractor shall design and develop training to maximize students’ knowledge and skill retention within the prescribed course lengths. Development process will follow Center for Disease Control (CDC) and Occupational Safety and Health Administration (OSHA) 3249-08N-2005 Best Practices for Hospital- Based First Receivers Guidelines, and requirements for OSHA’s Hazardous Waste Operations (HAZWOPER) https://safe.apps.mil/

Template Ver. 3.3 (14 Nov 18) course to the “Operations” level. SME personnel will assist contract to meet guidance however contractor will bear primary responsibility for content as provided in attachments (See Table 1 - GFI). All samples provided for the following paragraphs can be found in Table 1 – GFI.

4.2.1.1 EMDT Course Chart. Course will consist of 3 days of lecture, training, and exercises as listed in the Initial EMDT Course Chart (see Table 1 - GFI). The Initial EMDT Course Chart will serve as an initial frame work for design and curriculum development, and a guide to the specific learning objectives and tasks required. Contractor may propose different course elements subject to government approval (EMDT Course Chart, Table 2 - Deliverables). Entire course length shall not exceed 3 academic days.

4.2.1.2 Lesson Plans (LP). Contractor will develop a master lesson plan. An LP is a detailed outline of information and activities used by instructors to guide and conduct the training activities prescribed in the POI.

4.2.1.3 Visual Aids. Visual Aids will consist of Microsoft PowerPoint slide presentations that align with student text and lesson plan. Presentations may include links to video, embedded video, audio, computer-assisted programs, or other material to meet Lesson Plan training/activities.

4.2.1.4 Capstone Exercise. The contractor shall work with assistance from government subject matter experts to create hands-on capstone timed exercise to ensure team competency. Exercise may include interactive, critical thinking, problem solving, reflection, group cooperation, or other concepts. Capstone shall integrate lecture and hands on concepts from learning objectives/tasks per EMDT Course Chart (see Table 1 – GFI).

4.3 PHASE III.

4.3.1 Validation. The government will require approximately 3 days to review all Phase II deliverables.

During this period, minimal contract support will be required. The validation phase will begin at the end of Phase II Design and Development and end on the scheduled first day of class. Contractor will provide at least one employee highly familiar with entire course curriculum and qualified to validate and revise course material during implementation of training courses. While contractor is conducting training, they will work with course SME’s to make approved updates during course training period.

4.3.1.1 Contractor shall be responsible for real time updates as needed during phase IV, with assistance from government SMEs. Contractor will provide the government with a After Action Report (see 4.6.3), upon any updates to course materials (see After Action Report (AAR), Table 2 – Deliverables). All course development and implementation shall be coordinated with ACC/SGXT POC. The course will be considered validated once the Subject Matter Experts (SMEs)/SGXT POC approve the final product.

4.4 PHASE IV.

4.4.1 Instruction/Curriculum Management. The contractor shall ensure placement of the necessary personnel to accommodate all training events (see Table 3 – Travel), and manage curriculum. The contractor shall provide the EMDT pre-training coordination package (see Table 2 – Deliverables) to the ACC/SGXT lead planner at least 60 days prior to Scheduled training start-date. Instruction should occur through 2 courses during the week of execution. Instructors are typically expected to travel early on Sunday so they can view the training site and classroom late Sunday afternoon. Instructors provide the first of two classes Mon -Wed, and the second class Thu – Sat. Most instructors will travel home Saturday evening or Sunday morning. More time will be allocated for OCONUS courses on a case by case basis with approval from the ACC/SGXT Lead Planner (see Table 3 – Travel). Contractor personnel will be responsible for management of curriculum equipment, materials, and instruction for the duration of the courses. All instructor’s incidental materials (auto-injector trainers, airway instructional equipment, etc.) shall be provided by the contractor. For more information on the specific contractor tasks refer to the updated EMDT Course Chart (see Table 3 – Deliverables)

4.4.2 Pre-Training Coordination Package. The contractor shall detail required pre-course communication, coordination, materials, and equipment in the Pre-Training Coordination Package. A complete Expeditionary Decon System (902A) equipment and Supply Package shall be at each base to be trained upon (see Government Furnished Equipment 6.2.1). The package will detail required email/phone correspondence with students and ACC/SGX team as well as the provision of any required pre-course materials. Pre-training coordination must begin 60 days prior to class.

Template Ver. 3.3 (14 Nov 18)

4.4.3 Training.

4.4.3.1 Teach students lifesaving skills required to triage, initiate field treatment, decontaminate and save victims from Chemical, Biological, Radiological/Nuclear (CBRN), or Hazardous Materials based upon the Center for Disease Control (CDC) and Occupational Safety and Health Administration (OSHA) 3249-08N- 2005 Best Practices for Hospital-Based First Receivers Guidelines. Demonstrate the ability to perform initial and continuous decontamination until patient has crossed the hot line IAW Expeditionary Medical Decontamination Team TTP (See Table 1- GFI 2.1).

4.4.3.2 Certify students in all requirements for OSHA’s Hazardous Waste Operations (HAZWOPER) course to the “Operations” level.

4.4.3.3 Introduce students to potential contaminants terrorists may use; ways to identify contaminants using basic detection equipment; signs/symptoms of agents; triage of victims; decontaminants necessary to remove contaminants; and most importantly how to effectively decontaminate patients.

4.4.3.4 Provide students hands-on EMDT equipment (902A) training to meet Full Operational Capability (FOC) standards listed in the TTP and manufacturer’s standards.

4.4.4 After Action Report (AAR). Report (with photos) after training at each location detailing how well the Medical Staff was prepared for training, equipment conditions, how training went overall, and recommendations for future improvements (for example see Table 1 – GFI).

4.4.4.1 After Action Report Meeting. Contractor shall participate in virtual meetings with government representatives, to include ACC/SGXT Lead Planner and SMEs, after the delivery of each After Action Report.

Results and conclusions of this meeting shall result in the contractor modifying or updating any course elements, within scope, agreed upon at After Action Report Meetings. Resulting updates to course materials shall be detailed in the AAR.

4.5 Desired Qualifications. Contractor personnel shall have a blend of the following experiences and familiarity:

4.5.1 Course Design/Development

4.5.1.1 Expertise in curriculum design, development and delivery.

4.5.1.2 Expertise in training material design and development, to include graphic design and expertise in Microsoft office tools to assist material design and development.

4.5.2 Instructor

4.5.2.1 Training/education specialist with a desired understanding of Innovative Learning Theory and/or mixed methodology learning processes.

4.5.2.2 Understanding and familiarity with DoD and Air Force organization, strategy, guidance, policy and authority hierarchies, processes and staffing considerations.

4.5.2.3 Understanding of Air Force Medical First Receivers skills and capabilities, including; lifesaving skills required to triage, initiate field treatment, decontaminate and save victims from Chemical, Biological, Radiological/Nuclear (CBRN), or Hazardous Materials as listed on EMDT Course Chart.

4.5.2.4 Certified OSHA Hazardous Waste Operations (HAZWOPER) instructor.

4.5.2.5 Experience with classroom training/education to include the elements of lecture, hands-on training, and assessment exercises as detailed in EMDT Course Chart (see Table 2 – Deliverables).

4.5.2.6 Instructors must have understanding of information from USAF Bio Environmental Officer Advanced course, B3OAY43E3X 0A1A

4.5.2.7 Minimum of two instructors with 5 years’ experience with UTS shelter/equipment (allowance standard 902A) per training course.

5.0 DELIVERABLES.

5.1 The Contractor shall provide contract deliverable(s) in a format mutually agreed upon by the Government

Template Ver. 3.3 (14 Nov 18) and the Contractor. All deliverables will be reviewed for timeliness, accuracy and format. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last workday prior to the due date.

Table 2 - Deliverables

Deliverables Phase PWS Reference Deliver To Due Date

GFI Analysis Report I 4.3.1.1 COR 4 days after PoP start Integrated Master Schedule I 4.3.1.3 COR 4 days after PoP start EMDT Course Chart I 4.4.1.1 COR as defined in IMS Lesson Plans II 4.4.1.2 COR as defined in IMS Visual Aids II 4.4.1.3 COR as defined in IMS Capstone Exercise II 4.4.1.4 COR as defined in IMS After Action Report (AAR) Template IV 4.6.3 COR as defined in IMS

After Action Report (AAR) IV 4.6.3 ACC/SGXT lead planner

15 days after each course

Pre-Training Coordination Package IV 4.6.1 ACC/SGXT lead planner

60 days prior to scheduled training start date

5.2 Deliverables will be reviewed, coordinated and approved by government subject matter experts prior to submission for final government acceptance. Government will be allotted 2 calendar days to review and provide feedback for modification. Deliverables returned for modification will be resubmitted within 2 calendar days.

5.3 Original source files shall be provided in a Microsoft Office, common audio/video or PDF formats.

5.4 Services Summary. See Attachment A

6.0 GOVERNMENT FURNISHED PROPERTY.

6.1 Government Provided Documentation. The Government will provide access to relevant Government organizations’, information, documentation, manuals, texts, briefs and other materials as required and available.

6.2 Government Furnished Equipment / Office. For visits planned in coordination with COR approval, the Government shall provide projection equipment for the display of course materials. Contractor should prepare to present materials without internet access.

6.2.1 The Government will provide complete Expeditionary Decon System (902A) equipment and Supply Package at each location where training is performed.

7.0 GOVERNMENT STANDARDS.

7.1 Government Standards Specifications and Compliance. [Detail any specific standards contractor held to and link to associated reference which will be in references attachment B.]

7.2 Doctrinal Correctness. The contractor shall ensure that all analysis and design tasks are conducted with doctrinal correctness being of paramount importance. The contractor shall rely on provided Subject Matter Experts (SMEs). SMEs will interact with contractors on a daily basis as needed, via e-mail, telecons, or video conference.

ACC/SGXT Lead Planner will be available on a daily basis to assist contractor.

8.0 DATA. N/A

9.0 OTHER DIRECT COSTS (ODC).

9.1 Travel. All trips will be in accordance with regulatory requirements and actual travel shall be coordinated and pre-approved by the COR in writing. The Government will only reimburse allowable costs in accordance with FAR 31.205-46 and the current Joint Travel Regulation. The Contractor shall be required to provide travel receipts

Template Ver. 3.3 (14 Nov 18) to the COR as attachments in WAWF. Travel projections are subject to change based on Government requirements.

Travel costs must comply with DoD Per diem Rates listed at http://www.defensetravel.dod.mil/site/perdiemCalc.cfm.

9.1.1 All travel outside of the base year will be negotiated upon determination of locations. Proposals will be required to be submitted and approved by the Operational Contracting Officer (OCO).

Note: Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be separately reimbursed.

Table 3 - Travel

Course/Location # of Trips # of Days Per Trip

# of Travelers Destination

Other Points of Origin 1 6 6 CONUS Location

Other Points of Origin 1 6 6 OCONUS Location

Other Points of Origin 1 6 6 CONUS Location

Other Points of Origin 1 6 6 OCONUS Location

Other Points of Origin 1 6 6 OCONUS Location

Other Points of Origin 1 6 6 OCONUS Location

9.2 Defense Base Act Insurance. Defense Base Act Insurance (DBA) coverage is required for employees of all Contractors working outside of the United States, according to the Department of Labor (FAR 28.305). Insurance costs shall not be included in the negotiated fully-loaded labor rates. The Contractor shall include a breakdown of all authorized costs in each applicable invoice.

10.0 SECURITY. The Contractor and all Contractor personnel shall abide by all AF and local rules, procedures and standards of conduct. A Department of Defense Contract Security Classification Specification (DD Fm 254) is required for access to classified material. The Contractor shall also perform in accordance with the Compliance with National Industrial Security Program Operating Manual (NISPOM--DoD 5220.22M).

10.1 Security Clearances. N/A

10.1.1 Clearance Requirement. N/A

10.2 Listing Of Employees. The contractor shall maintain a current listing of employees. The list shall include the employee's name, position, and level of security clearance. The list shall be validated and signed by the company FSO and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes. The HSR/Personnel Roster may be used to satisfy this requirement.

10.3 Notification. The contractor shall notify the Servicing Security Activity (SSA) at each location (s) and the local unit through the Joint Personnel Adjudicative System (JPAS), 30 days prior to contract performance on base.

In the remarks section in the JPAS visit request add the contract number and the company FSO name and contact number.

10.4 Pass and Identification Items. The contractor shall ensure the pass and identification items required for http://www.defensetravel.dod.mil/site/perdiemCalc.cfm

Template Ver. 3.3 (14 Nov 18) contract performance are obtained for employees and non-government owned vehicles. Contractor should interface with ACC/SGXT Lead Planner 60 days prior to training, for assistance in acquiring base guest passes for the required course length.

10.5 Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc.

10.6 Traffic Laws. The contractor and its employees shall comply with base traffic regulations.

10.7 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any Government installation.

10.8 For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

10.9 Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

10.10 Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

10.11 Controlled/Restricted Areas. N/A

10.12 Key Control/Access Badge Control. The contractor shall establish and implement methods of making sure all keys/badges issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

10.12.1 Lost Keys. The contractor shall immediately report to the Quality Assurance Evaluator (QAE) or Program Manager any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

10.12.2 Prohibited Use. The contractor shall prohibit the use of keys, issued by the government, by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

11.0 ADMINISTRATION CONSIDERATIONS.

11.1 Performance Schedule. The timeframe for phases I - III is approximately 14 days from date of contract award. The three phases are: Phase I Analysis, Phase II Design and Development, and Phase III Validation. Details are:

11.1.1 Phase I. Duration of Phase I is 4 days and begins on day 1 of PoP start. The period of performance begins on the date of award unless otherwise specified in this PWS.

11.1.2 Phase II-. Duration of Phase II is 7 days. Begins 4 days from PoP start and upon the completion of the analysis phase and ends 11 Days from PoP start when all design and development duties are complete.

Template Ver. 3.3 (14 Nov 18)

11.1.3 Phase III. Duration of this phase is approximately 3 days and begins 11 days after contract award and completion of Phase II. Ends once Course Training Plan is approved and last first class is scheduled to start, approximately 14 days after award of contract.

11.1.4 Phase IV. Duration of this phase is dependent upon the number, and dates, of required classes (see Table 3

- Travel). This phase ends upon the completion of the last scheduled class.

11.2 Place of Performance. Multiple CONUS and OCONUS locations.

11.3 Contractor Identification. Each Contractor employee shall, while on duty, wear in plain view on the upper portion of his outer garment a metal or plastic identification badge to be furnished by the Contractor, containing the company name, employee name, and the section where the employee works. Contractor employees shall clearly identify themselves as "Contractors" at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractors with access to the base LAN or with an official Government e-mail address shall include their company name in the signature block and the designation "CTR" in the global address. The Contractor shall notify the Government if the "CTR" designation is not included in the global address.

11.4 Base Shutdown/Inclement Weather. The Contractor will follow guidance of the installation containing their place of performance to determine reporting schedules whether due to a base closure or inclement weather.

12.0 CONTRACT MANAGEMENT.

12.1 Face-to-face status updates will occur in the form of After Action Report Meetings (see 4.6.3.1). The contractor or government may schedule additional formal or informal meetings to discuss progress, review deliverables, clarify tasks, address any issues, and review contract status.

12.2 The PM shall ensure that contractor (and any sub-contractor) personnel comply with all applicable DoD, Air Force, and local regulations.

12.3 The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance to the standards levied on the prime contractor herein.

12.4 The contractor shall not employ any person for work on this contract if such employment is identified to the contractor by the OCO as a potential threat to the health, safety, security, general well-being, or maintenance mission of the installation and its population. All contractor employees shall be able to read, write, speak and understand the English language to the extent necessary in the performance of the work.

13.0 COR DESIGNATION. The OCO will provide the Contractor with a COR Designation Memorandum to inform the Contractor of the designated COR on the contract.

13.1 Performance Evaluation. Contractor performance is subject to Government COR surveillance to ensure PWS compliance. The Contractor shall comply with the following:

13.1.1 Access. The Contractor shall permit the OCO or authorized representative access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, CORs, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one (1) workday after the request.

13.1.2 Non-conformances. Identify and control non-conformances through root cause analysis, corrective actions, and preventive actions. Focus on eliminating the cause to prevent reoccurrence. Maintain records of non-conformities and actions taken. Correct and provide response to all Government-identified non-conformances IAW time frames specified by the OCO. This contract identifies two types of non-conformances: Minor and Major.

Template Ver. 3.3 (14 Nov 18)

13.1.3 Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost.

It normally does not increase risk to the Government. Minor non-conformances are typically low risk and are communicated through notices; first notices are issued for any identified non-conformance, second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a non-conformance notification (first or second notice), the Contractor shall complete applicable sections and return it to the OCO within time constraints directed by the OCO in the notice. A formal corrective action plan is not required for notices.

13.1.4 Major Non-conformance. A major non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This type of nonconformance increases risk to the Government and therefore has a risk assessment rating of moderate or high. An example of increasing risk would be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures/actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The OCO will communicate major non-conformances on a Corrective Action Request (CAR) form with a suspense date for the Contractor’s corrective action plan. As a minimum, the Contractor’s corrective action plan will address:

• Action taken to fix the immediate problem

• Root cause analysis of the problem to determine cause

• Corrective action on the cause of the problem

• Actions taken to prevent recurrence

14.0 ENVIRONMENTAL SAFETY AND HEALTH.

14.1 Environmental Requirements. The Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments), and all Presidential Executive Orders in effect on the date of issuance of this contract.

The Contractor shall comply with the highest degree of environmental protection where any disagreements exist.

For OCONUS work, the Contractor shall also comply with all applicable host nation statutes and agreements. In addition, the Contractor shall comply with the following publications: the DoD Overseas Environmental Baseline Guidance Document (OEBGD) or the Final Governing Standards (FGS), if adopted for a particular location.

14.2 Safety and Health Requirements. The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications both within and outside of the United States. The Contractor shall comply with the highest degree of safety protection where any disagreements exist.

15.0 HUMAN RESOURCE MANAGEMENT.

15.1 Removal of Personnel at Government Request. The Government may request removal (permanent or temporary) of personnel on this contract for security, safety or health reasons, upon discovery of fraudulent resume documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person. The Contractor shall provide a sufficiently detailed qualification summary/resume of proposed personnel for Government coordination prior to replacing/substituting personnel under these circumstances.

Template Ver. 3.3 (14 Nov 18)

Attachment A: Services Summary

Table 4 - Services Summary Performance Objective PWS Paragraph Performance Threshold Develop and submit all required deliverables

5.0

Performance is acceptable when

a) deliverable requirements are met and received on time

AND

b) critical information is accurate.

Note: The government reserves the right to inspect or test services that have been tendered for acceptance. The government may require performance of any nonconforming services at no increase in contract price. If performance will not correct the performance issue or is not possible, the government may seek an equitable price reduction or contractual processes will begin to terminate the contract. Past performance history will be reported in Contractor Performance Assessment Reporting System (CPARS) to reflect satisfactory or unsatisfactory performance.

10.3 Notification. The contractor shall notify the Servicing Security Activity (SSA) at each location (s) and the local unit through the Joint Personnel Adjudicative System (JPAS), 30 days prior to contract performance on base. In the remarks section...