Attachment 1 Draft SOW.pdf

Contents C.1.1 Introduction C.1.2 FAA Strategic Vision, Priorities, and Objectives

C.1.2.1 FAA Locations C.1.3 Background C.2.1 Introduction C.2.2 Requirements

C.2.2.1 Mission Pillars and Functional Work Areas C.2.2.2 Program Management Work Areas

C.3.1 Mission Safety C.3.1.1 Environmental, Occupational Safety and Health (EOSH) Solutions C.3.1.2 Security and Safety Solutions

C.3.2 Mission Execution C.3.2.1 Aeronautical Charting Solutions C.3.2.2 Automation and Information Technology Solutions C.3.2.3 Configuration Management (CM) and Computer Aided Engineering Graphics (CAEG) Solutions 14 C.3.2.4 Emerging Technologies Solutions C.3.2.5 Engineering Solutions C.3.2.6 Flight Procedures Solutions

C.3.3 Mission Management C.3.3.1 Business Intelligence and Data Analytics (BI&DA) Solutions C.3.3.2 Corporate Work Plan (CWP) Solutions C.3.3.3 Financial Management Solutions C.3.3.4 Planning Solutions C.3.3.5 Training Solutions

C.4 NATIONAL PROGRAM MANAGEMENT WORK AREAS

C.4.1 National Program Management

C.4.1.1 National Program Management Office C.4.1.1.1 Providing overall planning, organizing, scheduling, conducting, and managing of all activities required by the Contract C.4.1.1.2 Ensuring all personnel meet appropriate technical qualifications needed to perform work requirements specified in FAA Task Orders issued under NSEMS

C.4.1.1.3 Ensuring all personnel are recruited, vetted, hired, and made available in a timely manner. 20 C.4.1.1.4 Maintaining communications with FAA NSEMS Program Office counterparts and other appropriate FAA personnel C.4.1.1.5 Ensuring that all applicable Contractor activities are fully coordinated with appropriate FAA organizations and FAA personnel C.4.1.1.6 Maintaining high levels of quality control including, but not limited to, periodic reviews of technical adequacy and competency, and establishing and utilizing sufficient internal management controls and systems that provide early detection of deficiencies C.4.1.1.7 Ensuring that appropriate corrective actions and measures are taken to address deficiencies in an expeditious manner C.4.1.1.8 Developing and following a security plan after award that ensures the safeguarding of FAA information, property, and personnel C.4.1.1.9 Providing automation services to the FAA NSEMS Program Office in order to ensure the transfer and review of program data in accordance with FAA requirements C.4.1.1.10 Preparing and conducting Performance Evaluation Board self-evaluation presentations semi-annually, in accordance with NSEMS Section H, SPECIAL CONTRACT REQUIREMENTS, Clause H.12, AWARD FEE, and the NSEMS Program Management Guide, on specific dates, as scheduled by the FAA C.4.1.1.11 Identifying and implementing, on a continuing basis, any tasks, projects, etc., that will contribute to improved, more efficient management of the NSEMS Program, and reporting such to the FAA. 21 C.4.1.1.12 Developing, maintaining, and updating complete inventories of Government-Furnished Property/Equipment (“GFP” or “GFE”) in accordance with applicable requirements and Approved Government Property Management Systems, if applicable C.4.1.1.13 Assisting in the development of periodic updates to the Program Management Guide.

C.4.1.1.14 Coordinating and reporting completion of annual FAA-required training courses, as designated by Contracting Officer’s Representative (COR) or CO C.4.1.1.15 Planning, coordinating, and attending the NSEMS Joint Training event as per NSEMS Section H, SPECIAL CONTRACT REQUIREMENTS, Clause H.9, NSEMS JOINT TRAINING, and any interim training events designated by COR or CO C.4.1.1.16 The Contractors must describe how its National Program Management Office will address the nationwide, geographically dispersed nature of said organization in its performance of Contract work in the continental U.S. and its non-contiguous states, territories, and possessions, and any potential impact(s), with proposed plans for coordination, logistics and travel, of such widely dispersed operations on all Contract requirements. The Contractors will be required to provide its Contractor Management Plan to the FAA after Contract Award C.4.1.1.17 Contractors must provide specific details on the process that it would implement to identify and address risks and problems in Contract execution and management, both at the Task Order as well as at the overall Program level; Contractors must explain the process by which it will identify and highlight risks and problems, describe the escalation process and criteria, stakeholder involvement, problem mitigation/resolution, corrective action strategies, and any continuous monitoring/surveillance to ensure the avoidance of problems; Contractors must explain its plans to leverage any lessons-learned or corrective actions strategies to anticipate and prevent problems from arising. 21 C.4.1.1.18 Contractors must describe its Continuity of Operations (COOP) process, plan(s), and the anticipated measures it would take to retain employees and continue/maintain regular Program Work operations in the event of any declared Government shutdown

C.4.1.2 National Program Manager C.4.1.3 National Program Management Office Facilities

C.4.1.3.1 A headquarters office staffed with Contractor’s National Program Manager, key personnel, and other support staff necessary to perform all Program Management tasks for the NSEMS Contract, as identified in this Contract and its Sections C.4.1.3.2 Identification and maintenance of a nationally distributed network of offices to interface with local FAA personnel, who act as extensions of the FAA CO and COR and the FAA NSEMS Program Office in their capacities as administrative managers for any specific Task Order work segments

C.4.1.4 Guidance Documents C.4.2 National Business Operations C.4.2.1 National Business Operations Management

C.4.2.1.1 Appropriate business operations and financial support, data, and records to substantiate all costs of performance for its National Program Management Office and all respective Task Orders, including management of all travel, travel expenses, and travel reporting in accordance with NSEMS Screening Information Request Section H, Special Contract Requirements, Clauses H.33, Contractor Travel, and H.34, Non-Refundable Airline Tickets C.4.2.1.2 Monthly Task Order and NSMES Cost and Status Reports on a continuing basis, reviewing any content prior to submission C.4.2.1.3 Suggestions and/or recommendations to enhance/maximize NSMES efficiency and effectiveness; even though this data, information, and any reports may be readily available within the NSMES Information Management System (NIMS2), Contractor must be proactive and prepared to research and explain any anomalies that might be discovered when running any NIMS2 cost reports, and to explain and propose any resolution of such anomalous findings C.4.2.1.4 Assist with the development, maintenance, and reporting of all Program, Task Order, and/or other performance metrics to be used in the post-award management and evaluation of this Contract, its Task Orders, and Sub-Task Orders, as applicable C.4.2.1.5 Data accumulation, analysis, reporting, and responses in a timely fashion to FAA inquiries regarding all aspects of this Contract C.4.2.1.6 Analysis and approval of Contractor invoices prior to submission to the FAA with substantiation in support of its invoices, as required by the FAA’s CO, PMO, and Engineering Technical Officers (ETOs) in accordance with, Section G, Contract Administration Data, Clause G.8, Invoice Requirements

C.4.2.2 National Business Operations Manager

C.4.3 National Staffing and Human Resources C.4.3.1 National Staffing and Human Resources Management

C.4.3.1.1 The performance and maintenance of appropriate human resources operations and support, data/information, and/or records to substantiate compliance with all applicable human resources requirements within Contractor’s National Program Management Office and field activities. 23 C.4.3.1.2 The coordination of all recruiting, managing, supervising, assigning, and retention of quality personnel to fill all positions for the performance of work in a manner that represents the best value for the FAA in meeting its NSEMS requirements C.4.3.1.3 Request, manage, and account for the Contractor personnel FAA security badges, as necessary and appropriate C.4.3.1.4 Maintain all applicable records with respect to prospective employees, including, but not limited to, qualifications/experience, hiring decisions, and waivers C.4.3.1.5 Cooperate with all FAA directed audits/oversight with respect to the hiring and management of the Contractor’s NSEMS Program personnel C.4.3.1.6 Develop, in coordination with the FAA PMO, and maintain projections with underlying assumptions (currently assuming flat line projection) of the anticipated workload and staffing estimates for all current and projected NSEMS Task Orders, along with the timely provision of updates. 24 C.4.3.1.7 Coordinate and plan orderly personnel/workforce responses to emerging requirements and Program changes C.4.3.1.8 Provide employee indoctrination and training as deemed necessary in accordance with both the Contractor and FAA requirements C.4.3.1.9 Remove personnel for security, safety, performance, cause, and/or as requested in writing by the FAA, at its sole discretion C.4.3.1.10 Promote quality and consistent responsiveness to client needs throughout Offeror’s entire workforce, to be inclusive of subcontractor personnel C.4.3.1.11 Maintain and update a comprehensive plan to recruit, retain, and reduce excessive turnover of personnel as deemed necessary by the FAA

C.4.3.2 National Human Resources Manager C.4.4 National Contract and Subcontracts Administration Management C.4.4.1 National Contract Administration Management

C.4.4.1.1 Independently conduct all necessary liaison, management, and oversight of all Program team members and/or subcontractors C.4.4.1.2 Manage and direct the submission of all Contract deliverables and/or other Contract requirements. 24 C.4.4.1.3 Provide all contracts, subcontracts, and procurement leadership and strategic support for the entire Contract, all in the context of a nationwide operation with national implications

C.4.4.1.4 Timely preparation, provision, and submission of all periodic (monthly, quarterly, and/or annual) National Program Management Office, Task Order, and subtask contracts and subcontracts reports on a continuing basis C.4.4.1.5 Review of all content for all reporting for compliance and accuracy prior to submission and suggest objective recommendations to enhance/maximize overall contracts, subcontracts, and procurement compliance, efficiency, and effectiveness C.4.4.1.6 Development, maintenance, and reporting of all contracts, subcontracts, and procurement metrics to be used in the post-award management and evaluation of this function in relation to contracts, subcontracts, and procurement management, including Performance Evaluation Plan (PEP) Award Fee determination discussions, if/when applicable C.4.4.1.7 Acceptance of liability/responsibility for and warranty of all subcontracted work from all tiers as if the Contractor had self-performed such work C.4.4.1.8 Evaluation and classification of all Task Order efforts that may fall under the Service Contract Act (SCA), and/or other applicable laws and requirements. The Contractor must have a written plan as to how the efforts will be evaluated/classified as well as a written plan as to how the efforts will be managed and invoiced to the FAA

C.4.4.2 National Procurement and Subcontracts Administration Management C.4.4.2.1 Establish and maintain an Approved Purchasing System with the capability to award subcontracts and/or purchase orders that are properly chargeable to the Contract without a need to request and receive the Contracting Officer’s written approval in advance C.4.4.2.2 Submit Approved Purchasing System for periodic Contractor Purchasing System Reviews (CPSRs) to maintain its approved status, as deemed necessary by the Government but no less than bi-annually, once the Approved Purchasing System has been approved by the CO or other appropriate authorities C.4.4.2.3 In the absence of an Approved Purchasing System, the Contractor must obtain the Government Contracting Officer’s Approval prior to any award of a purchase order or subcontract that may be chargeable to the Prime Contract C.4.4.2.4 Establish and maintain comprehensive subcontract management, oversight, and communications to monitor the cost, schedule, and technical progress of subcontracted work and ensure consistency of administrative procedures at all levels (e.g., National Program Management Office, field-level Task Orders, and Subtasks) regarding personnel practices, such as use of Government equipment, inclement weather days, etc C.4.4.2.5 Identify the Contractor’s process for the identification of small business teammates, subcontractors, suppliers, and/or vendors and actively encourage the participation of small, small disadvantaged, women-owned, and/or veteran/specially disabled veteran-owned small business concerns to ensure compliance with prescribed subcontracting goals and objectives C.4.4.2.6 Identify the Contractor’s process for the bid, evaluation, and award of subcontracts and justify awards to other-than-small business concerns C.4.4.2.7 Explain how performance, costs, set asides, etc. are determined/established and how subcontracts are managed during their life cycle after award, and through subcontract close-out C.4.4.2.8 Promote mentor-protégé relationships, as appropriate, in accordance with FAA policies and procedures

C.4.4.2.9 Ensure that all required small business requirements (e.g., Small Business Subcontracting Plans; Standard Form 294, Subcontracting Report for Individual Subcontracts; and Standard Form 295, Summary Subcontract Report, and their successors or equivalents) are accurate and filed timely C.4.4.2.10 Monitor subcontractor administrative support and report any aberrant technical performance matters and/or cost expenditures C.4.4.2.11 Ensure all subcontractor(s), suppliers, vendors, and/or their employees performing work under this Contract adhere to the following requirements, including, but not limited to:

C.4.4.3 National Contract Administration Manager C.4.4.3.1 National Procurement and Subcontracts Administration Manager

C.4.5 Cost Management C.4.5.1 Total Cost Innovation C.4.5.2 Levels of Cost Control C.4.5.2.1 Labor Rates: The Contractor must definitively demonstrate how labor rates charged represent good value to the Government for both the associated level of resourcing and in comparison, to the associated local market for such labor rates and resourcing C.4.5.2.2 Overhead, Fringe, and G&A: The Contractor must demonstrate how the charges for these items represent a good value to the Government for both comparably sized private and public contracts, as well as showing a definitive tie to the appropriateness of these charges on this specific Contract. 27 C.4.5.2.3 Costs at Task Order Level: The Contractor must show that, at the Task Order level, the Government is getting the best value. This demonstration of best value must include documentation to show the appropriate level of resource(s) (at the above documented rates) is matched to the Task Order requirements

C.4.6 Task Order Management C.4.6.1 Contractor Task Order Staffing C.4.6.2 Contractor Task Order Point-of-Contact C.4.6.3 Task Order Quality Control C.4.6.4 Task Order Communications C.4.6.5 Task Order Procedures

C.4.7 Information Management C.4.7.1 Information Systems C.4.7.1.1 NSEMS Development Environment (NDE2) C.4.7.1.2 Internal IT Infrastructure C.4.7.1.3 NSEMS Invoice Approval Tool (NIAT2) C.4.7.1.4 NSEMS Information Management System (NIMS2) C.4.7.2 Information Systems Interfaces C.4.7.2.1 Contractor Systems-to-NIAT

C.4.7.2.2 NIAT2-to-NIMS2 C.4.7.2.3 NIMS2-to-FAA C.4.7.3 Information Systems Security

C.4.8 Transition

PART I - SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 GENERAL

C.1.1 Introduction The Federal Aviation Administration’s (FAA’s) continuing mission is to provide the safest, most efficient aerospace system in the world. This mission is a continuing one, and the FAA is prioritizing the modernization of the national airspace system to enhance safety, increase capacity and efficiency, improve air traffic management and give controllers the updated tools they need.

The agency is focused on replacing the current air traffic control system to enhance safety in the sky, reduce delays, and unlock the future of air travel.

This Description/Specifications/Work Statement sets forth a broad set of needs and requirements for the National Airspace System (NAS) Safety, Execution and Management Solutions Contract(s), (“NSEMS” or “Contracts”) to assist the FAA in accomplishing its mission and to support bringing the FAA vision to realization.

The goal of NSEMS is to support the FAA’s strategic vision and priorities:

To make aviation safer, smarter, more secure, and efficient; and

To deliver benefits to the NAS through enhancements, improvements, innovations, and upgrades to its technology and infrastructure.

C.1.2 FAA Strategic Vision, Priorities, and Objectives The Facilities and Engineering Services (AJW-2) directorate is a part of the Air Traffic Organization’s Technical Operations service unit and is responsible for the safe and effective lifecycle management of the facilities infrastructure of the National Airspace System (NAS). Its mission is to manage and execute programs and projects to safely establish, replace, modernize, and sustain the NAS. Its vision is to build a high-performance organization that values innovation and delivers quality products and services to meet the evolving needs of the FAA.

The FAA has identified 13 functional work areas (as detailed further in Section C.3, Functional Work Areas) which are vital in realizing this vision by providing comprehensive solutions across its three mission pillars: Safety, Execution and Management. Additionally, NSEMS has identified eight (8) program management work areas (as detailed further in Section C.4, Program Management Work Areas), under which NSEMS work efforts will be managed by the Contractors.

The three (3) Mission Pillars and 13 Functional Work Areas represent a diverse set of solution services that will require a broad range of labor families, resource categories, and skill levels. With such a broad scope of work, the Contractors under the Contract(s) will provide critical professional, technical, program and planning support to a wide range of FAA organizations that support the existing NAS, in addition to those organizations tasked with the planning, development, and integration of the latest developments for new entrants into the current NAS framework.

C.1.2.1 FAA Locations The work will be accomplished at the following locations:

• FAA Headquarters;

• Air Traffic Organization (ATO) Service Areas;

• Regional Offices;

• FAA Aeronautical Center;

• FAA Technical Center;

• Specific field sites within the United States, including its possessions and territories, the District of Columbia, U.S. Virgin Islands, Guam, and Puerto Rico

• Authorized Contractor site locations as necessary and appropriate; and

• International locations associated with FAA international agreements (ICAO, etc.).

Work locations will be specifically designated within individual Task Orders.

C.1.3 Background The FAA is prioritizing the modernization of the NAS to enhance safety, increase capacity and efficiency, improve air traffic management and give controllers the updated tools they need. Simultaneously, support for the ongoing maintenance, repair, sustainment, and enhancement of the existing NAS infrastructure must be provided through transition, innovation, integration, and implementation of the Federal Aviation Administration's NAS modernization and support programs, including the FAA’s Capital Investment Plan (CIP) and its successor plans. The CIP is the FAA’s structured approach to prioritize its investments in the context of a limited budget to generate maximum efficiencies and benefits for the NAS.

C.2 SCOPE

C.2.1 Introduction Unless otherwise specified in the Contract(s) or individual Task Orders, the Contractor(s) shall provide all personnel, management, facilities, and equipment required to execute the services defined within the work areas of this section. All Contractors must be able to provide support to FAA locations as outlined in C.1.2.1. Contractors must support the FAA throughout the life of the Contract(s) and be prepared to supply a broad range of labor families, resource categories, and skill levels to address complex issues and problems for varying periods of time, and often under time-sensitive response constraints. Solution services offered by Contractor personnel must provide depth, breadth, and quality. Depth is required to accommodate unexpected surges in requirements, breadth is required to respond to a wide range of needed support services at multiple locations throughout the United States and beyond, and quality is required to assure the best possible results are achieved in any given work effort. Quality requirements further dictate that the Contractors must possess the requisite experience levels and past performance history, as well as the ability to acquire and manage personnel resources to provide the highest possible levels of quality.

It is important to note that while the NSEMS Statement of Work (SOW) comprises three (3) Mission Pillars with 13 Functional Work Areas and eight (8) Management Work Areas, it is anticipated that individual Task Orders issued under the Contract(s) will be in support of specific FAA organizational entities or customers. It is anticipated that award(s) will be made for each of the Functional Work Areas (contractors may be awarded more than one Functional Area) and that each contractor will operate under all the Management Work Areas. It is anticipated that NSEMS will be the continuation contract vehicle for much of the efforts performed under NISC-4. It is also important to note that, although current NISC customers include headquarters, centers, service areas, and regional organizations, future potential FAA reorganizations could affect the ordering and organization of subsequent NSEMS work. In fact, mitigating the impact of possible reorganization is one reason why the NSEMS SOW has been structured in this manner so that regardless of organizational makeup, customers will still be able to order work efforts, as needed, from within and across a series of generic work areas.

C.2.2 Requirements The NSEMS Contract(s) are intended primarily for the acquisition of solution services and not for the purchase of material, equipment, and/or hardware; provided, however, it is understood that certain such items that are incidental to acquired solution services may be required. Such incidental purchases (based on a dollar value criteria) may require pre-approval prior to purchase and should not be made until the Contractor has the FAA’s authorization in writing from the FAA’s duly authorized Contracting Officer (CO). While the purchase of such items, material, equipment, and/or hardware is not entirely precluded by NSEMS, when such items are acquired the acquired material, equipment, and/or hardware must be in direct support of the administration or performance/accomplishment of the NSEMS mission and ordered via NSEMS, if the NSEMS vehicle is the only practicable vehicle by which to order such items.

All requirements under the Contract(s) must be ordered using Task Orders. This process will be paperless, including digital signatures at Task Order approval.

The Contractors must support the FAA by providing services as defined in this SOW and must ensure that services provided reflect quality workmanship and are delivered in a timely manner.

Operational Risk Management (ORM) practices must be adhered to on all projects and support of ORM processes is expected by/of the Contractor for all Work Areas.

C.2.2.1 Mission Pillars and Functional Work Areas

• Mission Safety (C.3.1) o Environmental Occupational Safety and Health (EOSH) Solutions (C.3.1.1) o Security and Safety Solutions (C.3.1.2)

• Mission Execution (C.3.2) o Aeronautical Charting Solutions (C.3.2.1) o Automation and Information Technology Solutions (C.3.2.2) o Configuration Management (CM) and Computer Aided Engineering Graphics

(CAEG) Solutions (C.3.2.3) o Emerging Technologies Solutions (C.3.2.4) o Engineering Solutions (C.3.2.5) o Flight Procedures Solutions (C.3.2.6)

• Mission Management (C.3.3) o Business Intelligence and Data Analytics (BI&DA) Solutions (C.3.3.1) o Corporate Work Plan (CWP) Solutions (C.3.3.2) o Financial Management Solutions (C.3.3.3) o Planning Solutions (C.3.3.4) o Training Solutions (C.3.3.5)

C.2.2.2 Program Management Work Areas In addition to the Functional Work Areas identified above and as detailed in Section C.3, Functional Work Areas, the Contractor must provide a variety of overall program management oversight services as per Section C.4, Program Management Work Areas, to ensure the effective and efficient accomplishment of all requirements under NSEMS Contract(s) at the overall Program level, as well as within its individual Task Orders.

The following are the Program Management Work Areas under which such efforts will be performed:

• National Program Management (C.4.1)

• National Business Operations (C.4.2)

• National Staffing and Human Resources (C.4.3)

• National Contract and Subcontracts Administration (C.4.4)

• Cost Management (C.4.5)

• Task Order Management (C.4.6)

• Information Management (C.4.7)

• Transition (C.4.8)

The Contractor also must ensure the proper integration and quality control of all work efforts performed by any team member or subcontractor to the Prime Contractor. See Section C.4 for detailed information regarding the Contractor’s required Management Support services.

C.3 MISSION PILLARS AND FUNCTIONAL WORK AREAS

This section contains an overview of each of the Mission Pillars and Functional Work Areas; the services required; definitions, as necessary; and, in some cases, examples of the type of functions, activities, or deliverables anticipated within a given functional work area. Any examples or references provided of functions, activities, or deliverables are for illustrative purposes only and, as such, do not necessarily indicate an all-inclusive listing of the support services required and that may be requested within a given Functional Work Area under any actual, individually-issued Task Orders.

C.3.1 Mission Safety

C.3.1.1 Environmental, Occupational Safety and Health (EOSH) Solutions This provides comprehensive Environmental, Occupational Safety and Health (EOSH) expertise and technical assistance to the FAA, ensuring strict compliance with 29 CFR 1960, national consensus standards, and applicable federal and state regulations. Primary responsibilities include identifying workplace hazards, managing the storage and disposal of hazardous materials, and assessing the environmental impacts of modern NAS initiatives such as NextGen, UAS, and Commercial Space. The scope of work encompasses conducting technical inspections, delivering OSHA-compliant training, facilitating safety and health committees (OSHECOM), and developing critical documentation ranging from feasibility studies to disaster recovery and transition plans. Additionally, the contractor is responsible for the immediate reporting of workplace hazards or environmental incidents and must maintain rigorous adherence to safety protocols and liability standards to protect the integrity of the National Airspace System.

Sample summaries of expected EOSH Solutions Statement of Objectives:

Provide professional Subject Matter Expertise (SME) to the FAA’s DASHO Support Group (AJW-25) to manage and enhance EOSH programs across all regional offices and centers. The contractor’s responsibilities are divided into three primary areas: supporting the Regional Occupational Safety, Health, and Environmental Resource (ROSHER) program through facility inspections, industrial hygiene, and comprehensive drinking water testing; managing the

Employee Compensation Operations and Management Portal (ECOMP) to track work-related injuries and analyzing incident trends; and administering the DASHO Awards program to incentivize safe workplace behaviors. Key activities include conducting job hazard analyses, drafting standard operating procedures, and providing technical guidance to ensure compliance with federal regulations and FAA Order 3900.19. Ultimately, this effort aims to protect the FAA workforce and visitors by identifying and mitigating workplace hazards while maintaining robust injury reporting and recognition systems.

Provide solutions for the implementation and execution of national EOSH policy, support and compliance with a wide array of Federal law and FAA regulations, legacy Regional, and subordinate facilities to ensure safety of personnel in the workplace and compliance with law.

Provide technical, financial, and procurement assistance on Environmental and Safety issues at various Service Area locations to include FAA service area offices, System Support Centers (SSC), EOSH Support Operations Group (ESOG) and other field locations. These tasks require interface with FAA headquarters offices, FAA field offices and support contractors. The scope of these tasks includes the following specific EOSH program areas: Asbestos and Lead Program Support, Environmental Compliance Support, Occupational Safety & Health (OSH) Compliance Support, Confined Space Program Support, Fall Protection Program Support, EOSH Training Support, Drinking Water Program Support and Indoor Air Quality Support. Additionally, other facility EOSH inspections (i.e. Workplace Inspection Team – WIT) and ad-hoc assistance with national and/or local emergencies are allowable under this task order.

C.3.1.2 Security and Safety Solutions This provides comprehensive support to ensure the physical and digital safety and security of FAA facilities by applying Facility Security Risk Management (FSRM) and Safety Management System (SMS) principles. Key responsibilities include conducting facility safety audits, performing quality control assessments, and identifying infrastructure-related risks to mitigate hazards across the NAS environment. Furthermore, the Contractor will manage national security initiatives through cybersecurity oversight, insider threat monitoring, and support for classified programs requiring personnel clearances up to the TS/SCI level. By integrating risk reduction strategies and independent evaluations, the Contractor will maintain the integrity and resilience of the FAA’s operational facilities and supporting infrastructure.

Sample summaries of expected Security and Safety Solutions:

The Contractor shall provide program management, financial, and technical solutions for the Facility Security Risk Management (FSRM) program. The Contractor will manage the planning, analysis, and coordination of FSRM processes to ensure the physical security of FAA infrastructure and facilitate formal facility accreditation. Key objectives include resolving Physical Security Report findings and supporting the integration of NAS modernization initiatives through outcome-based technical engineering services. This effort is designed to sustain the safety of aviation assets and personnel by leveraging dedicated expertise to meet evolving security requirements and program goals.

C.3.2 Mission Execution

C.3.2.1 Aeronautical Charting Solutions Aeronautical Information Services is the provider of visualized, display-ready aeronautical information that supports safe Instrument Flight Rules (IFR) and Visual Flight Rules (VFR) operations for the National Air Space utilizing the Instrument Procedures Group (IPG) and Charting Group (CG).

Aeronautical Information Services includes briefings and discussions on recommendations regarding pilot procedures for instrument flight and developmental policies for instrument approach and departure procedures. These briefings support VOR MON (Very High Frequency Omnidirectional Range;

Minimum Operation Network) Implementation Program. Instrumental Flight Procedures (IFP) Charting is responsible for creating and maintaining the IFP Charts (approaches, arrivals, and departures) used by the flying public for safe navigation of the Terminal environment within the NAS. These charts include Take- Offs, Alternates, and Radars; Visual Flight Procedures; Standard Terminal Arrival Routes; Standard Instrument Approach Procedures; Departure Procedures/Standard Instrument Departures; Performance Based Navigation (PBN) procedures including Area Navigation (RNAV) and Required Navigation Performance (RNP); Wide Area Augmentation System (WAAS) procedures; and Localizer Performance / Localizer Performance with Vertical (LP/LPV) procedures.

Sample summaries of expected Aeronautical Charting Solutions Statement of Objectives:

The Contractor shall provide specialized technical expertise to the Aeronautical Information Services Charting Group (AJV-A2) to support the authoritative development, maintenance, and dissemination of critical NAS aeronautical data and charting products. This scope encompasses the full lifecycle of aeronautical information, including the production of Terminal, Radar Video, Airport, Enroute, and Visual charts, as well as the management of NOTAM integrity and navigable airspace hazard studies. To meet the evolving demands of the aviation community, the contractor will drive Automation and Information Technology Support by developing an enterprise-compliant, data-driven system to modernize chart production. Furthermore, the contractor will provide essential Program and Financial Management Stewardship to ensure the seamless integration of these products into the National Airspace System, promoting increased capacity, safety, and predictability through the electronic delivery of aeronautical services.

C.3.2.2 Automation and Information Technology Solutions This provides the foundational automation and IT services, including network management, server maintenance, cybersecurity operations, and the development and management of automation platforms. It ensures the core computing, networking, and data storage elements of the information infrastructure are operational, secure, and capable of handling the massive data flows and processing demands.

Sample summaries of expected Automation and Information Technology Solutions Statement of Objectives:

Provide professional technical and management support to develop, modernize, and administer critical database systems and applications used for tactical and strategic safety planning. The Contractor is responsible for the end-to-end lifecycle of EOSH data solutions, including data normalization, database administration, SharePoint development, and the creation of visualization dashboards to ensure environmental and occupational health compliance across the NAS. By integrating disparate data sources and streamlining collection processes, this effort identifies efficient methods for tracking and presenting compliance data to support national program execution and the safety of the FAA workforce. Ultimately, the Contractor focuses on the transition and implementation of modernized database systems to provide sound data analysis and reliable reporting for stakeholders nationwide.

Contractor will provide IT services for gathering and development of requirements, design of architecture, equipment selection, procurement, installation, configuration, network support, facility support and information security to provide a stable NSEMS Development Environment (NDE) and

IT infrastructure supporting contract management systems and maintain and update the NED database. The contractor will sustain a robust disaster recovery plan. In addition, the Contractor will provide support to the Program Management Office (PMO) in the design and administration of FAA hosted SharePoint sites as requested by the FAA NSEMS PMO. In addition, the Contractor will provide updates to FAA NSEMS websites upon direction/request of the FAA NSEMS PMO.

C.3.2.3 Configuration Management (CM) and Computer Aided Engineering Graphics (CAEG) Solutions

With a highly interconnected and constantly evolving infrastructure, managing changes is paramount. CM ensures consistency, version control, and traceability across all facilities and equipment configurations within the NAS infrastructure. This area provides comprehensive CM Solutions and the administration of specialized tools that support engineering and design efforts within the NAS infrastructure. It ensures consistency, version control, and traceability across all facilities by managing and maintaining CAEG platforms, such as AutoCAD, MicroStation, and ProjectWise, which are essential for developing site-specific design drawings and technical specifications. By providing technical support for these engineering tools alongside robust CM practices, the program prevents unintended consequences from system modifications and maintains the overall integrity, reliability, and resilience of NAS services.

Sample summaries of expected CM and CAEG Solutions Statement of Objectives:

Provide for the successful operation of the Air Traffic Facilitates Support Services to ensure orderly Configuration Management of facilities and operations and maintenance of the Air Traffic Control Facilities Tool Kit. Support includes efficient tracking, documenting, and managing the technical configuration of Air Traffic Facilities and En-Route Facilities. The services include support with CM Planning, CM Identification, Change Control, Configuration Audits, and Configuration Status Accounting. The services will extend to analytical support in the management of facilities while maintaining an available and secure hosting environment that meets all applicable FAA orders.

Provide specialized technical and subject matter expert support for the FAA’s CAEG Program, focusing on the management, operation, and modernization of the electronic document management system for NAS engineering drawings. The contractor is responsible for overseeing four (4) key service areas—program management, data management, systems operation, and client services—to support a stakeholder community of over 5,000 users. Key objectives include implementing the CAEG Five Year Strategic Plan to improve data trustworthiness and storage resilience, as well as providing technical support for industry-standard CAD platforms such as Bentley (MicroStation and ProjectWise) and Autodesk (AutoCAD and Revit). Additionally, the contractor will manage software testing and integration, perform system diagnostics, and deliver training to ensure the integrity and accessibility of critical engineering records across FAA facilities nationwide.

C.3.2.4 Emerging Technologies Solutions This provides solutions for the integration of emerging technologies and Aviation Modernization operational paradigms directly into FAA facilities and Air Traffic Control (ATC) systems. This effort focuses on defining technical requirements, hardware-software interoperability, and deployment protocols for advanced technological insertions within towers, centers, and remote facility infrastructure. By prioritizing the modernization of ATC equipment and supporting infrastructure, the Contractor will ensure the seamless transition of new capabilities—such as advanced automation, sensing, and resilient communication tools—into the existing NAS architecture, facilitating the safe and efficient coexistence of legacy systems and modernized facility equipment.

Sample summaries of expected Emerging Technologies Solutions:

The Contractor shall provide technical, analytical, and data visualization support to the National Engineering Support Group (AJW-26) and the Voice Switch and Recorder (VS&R) Program Office for the integration and enhancement of ArcGIS Survey123 applications. The primary objective is to accelerate the Voice Over Internet Protocol Communications Enterprise (VoICE) program by developing customized, form-centric survey templates to execute over 800 site surveys efficiently. Key responsibilities include requirements definition, application testing, and the maintenance of centralized ArcGIS Hub sites and dashboards for real-time data monitoring and reporting. Additionally, the Contractor will manage data classification within ArcGIS Online, coordinate data-sharing protocols with the Telecommunications Enterprise Management Tools suite and provide comprehensive user training and onboarding to ensure the accurate collection and analysis of critical NAS infrastructure data.

C.3.2.5 Engineering Solutions Contractor shall provide expertise in design, development, procurement, and construction for all NAS facility and equipment components. This includes engineering robust and scalable infrastructure, defining architectural and space requirements, developing defined systems, and implementing solutions that are essential for delivering ubiquitous, resilient, and agile services across the entire NAS.

Sample summaries of expected Engineering Solutions Statement of Objectives:

Provide civil engineering and technical services to support the transition, integration, and implementation of FAA modernization programs within the Enroute Engineering Group- Construction Support. The contractor is responsible for overseeing construction projects, ensuring compliance with plans and specifications, maintaining daily records, and coordinating directly with general contractors and stakeholders. Key responsibilities include monitoring construction schedules, preparing site-specific drawings and cost estimates, and managing ORM requirements, such as Integrated Risk Management Checklists. The effort requires employees with at least six

(6) years of commercial or government facilities experience and a working knowledge of building codes and engineering tools. Performance is measured through monthly productivity status reports, and while the FAA provides technical guidance and specific training, the contractor must maintain independent supervision of its personnel.

Provide engineering, programmatic, and technical support to the FAA’s Mobile Asset Sustainment Program. The contractor shall assist in the surveying, design, and technology refresh of mobile air traffic facilities—including towers and radar approach controls—to ensure the continuity of NAS operations given the aging state of the existing fleet. Key responsibilities involve managing the construction of the Mobile Asset Deployment Center, providing subject matter expertise for facility designs, overseeing NAS equipment logistics, and maintaining comprehensive reporting such as risk management logs and financial summaries. Qualified personnel must possess experience with NAS systems and engineering drawings, with a preference for proficiency in CAD tools like MicroStation or AutoCAD. The work may require frequent travel, secret security clearances for certain positions, and the provision of asset storage for up to 18 months to support MTRACON integration.

C.3.2.6 Flight Procedures Solutions

The Contractor must supply technical expertise to the FAA’s National Flight Procedures Group and the various field organizations tasked with supporting Flight Procedures work efforts. The support will be in the areas of engineering support, training instruction, and administrative support.

Sample summaries of expected Flight Procedures Solutions Statement of Objectives:

Current knowledge of FrontPage is required to maintain information for all planned, original and amended: IAP's, Airways, Minimum Vectoring Altitude Charts (MVA), NavAids, Fixes, and Airports. Services shall include assisting the FAA with: porting required data from Transmittal Letters, Digital Terminal Procedure Publications, FAA Coordination Web Sites, and Specialist Inputs to FrontPage databases on a cyclic schedule. FAA personnel charged with Obstruction Evaluations and Non-Rule Making Actions are the primary beneficiaries of this support.

The contractor shall provide advanced Instrument Flight Procedures Database Integrity and Automation Support to Aeronautical Information Services, ensuring the accuracy and synchronization of the nation’s authoritative aeronautical data. This role involves the high-fidelity review and maintenance of public instrument flight procedures and airways in strict compliance with 14 CFR Part 77, FAA Order 8260, and other governing directives. Leveraging the Instrument Flight Procedure Automation (IFPA) suite, APWS, and the POET database, the contractor will perform rigorous data verification across 28- and 56-day publication cycles, resolve APAS integrity tickets, and coordinate corrective actions with diverse stakeholders including Technical Operations, Air Traffic, and military representatives. Furthermore, the contractor will support Technical Stewardship by developing ISD-compliant training materials and laboratory exercises, while utilizing business intelligence tools to monitor program transitions and ensure the seamless integration of aeronautical data into the NAS.

C.3.3 Mission Management

C.3.3.1 Business Intelligence and Data Analytics (BI&DA) Solutions Business Intelligence and Data Analytics (BI&DA is crucial for optimizing operations in a data-rich environment. This functional area provides the tools and expertise to collect, process, and analyze vast amounts of operational data from across the NAS. This analysis helps identify trends, predict potential bottlenecks, optimize traffic flow strategies, and measure the efficiency and capacity improvements gained from the analytical approach, enabling continuous operational refinement.

Sample summaries of expected BI&DA Solutions Statement of Objectives:

Deliver integrated business intelligence solutions to modernize the FAA’s Facilities Infrastructure Portfolio (FIP) and Facility Asset Inventory (FAI) systems, transitioning manual workflows into a centralized, cloud-based decision-support ecosystem. By automating the six-phase FIP development process, encompassing requirements origination, portfolio refinement, and prioritization, the contractor streamlines project scoring and budget formulation while enhancing the FAI system through containerized deployment and high-fidelity geospatial visualizations.

Furthermore, the deployment of advanced artificial intelligence for predictive risk modeling and real-time leadership metrics ensures a resilient and authoritative data framework that optimizes strategic sustainment planning and mitigates operational risks across the NAS.

C.3.3.2 Corporate Work Plan (CWP) Solutions The contractor shall provide comprehensive solutions for the CWP by assisting the Program Office in the development and implementation of enterprise policies, strategic plans, and system guidelines. This functional area requires a highly integrated approach to Data Management and Technical Stewardship, including the research, collection, and maintenance of critical data within the CWP’s web-based ecosystem (Oracle, Primavera P6, and SharePoint). Furthermore, the contractor will drive Budgeting and Analysis efforts through the design and testing of headquarters-level budget software and the creation of advanced business intelligence dashboards, ensuring robust data visualization and analytical oversight for FAA facilities, equipment, and personnel.

Sample summaries of expected Corporate Work Plan (CWP) Solutions Statement of Objectives:

The contractor shall provide specialized technical and administrative support to the FAA AJW-26 National Engineering Support Group, focusing on the CWP as the primary vehicle for managing NAS modernization projects. This scope entails the comprehensive management of the CWP lifecycle, including the research and input of high-fidelity data to populate databases, the generation of project performance reports, and the development of business intelligence dashboards for executive-level analysis. The contractor will serve as a key integrator, utilizing the CWP toolset to interface with Oracle, Primavera P6, and SharePoint to ensure all Air Traffic Control Tower (ATCT), Terminal Radar Approach Control (TRACON), and Brand New Air Traffic Control System (BNATCS) installation and upgrade projects are accurately tracked from concept to construction. By maintaining the CWP’s documentation and providing development support for the Strategic Leadership Plan and NES web platforms, the contractor ensures that site surveys, design packages, and cost estimates are seamlessly synchronized with the FAA’s broader fiscal and operational requirements.

The contractor shall provide the Western Service Center (WSC) Program Implementation Teams (PITs) with comprehensive project lifecycle expertise, delivering strategic support from initial resource loading through deployment to final financial closeout of NAS projects. This role centers on CWP stewardship, where the contractor will manage schedule methodology, maintain data integrity within Tableau reports, and coordinate resource assignments with Program Implementation Managers to ensure the accurate reflection of F&E, Operations, and Reimbursable funded programs. Furthermore, the contractor will implement robust, verifiable quality control and audit procedures to assess performance measures and drive continuous service improvements, ensuring that all WSC programs are managed with fiscal precision and operational transparency.

C.3.3.3 Financial Management Solutions The contractor shall provide comprehensive financial management solutions across the F&E, OPS, and RE&D budget lifecycles, offering expert assistance in the formulation, submittal, and execution of FAA program budgets.