Attachment 1 - CRAC Maintenance Performance Work Statement - 12 Sept 2026.pdf

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CRAC Maintenance Service
Solicitation number
W50S8R27Q0001
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This is a Performance Work Statement (PWS) for Computer Room Air Conditioning (CRAC) Preventative Maintenance and Emergency Repair Services at a federal installation (B409).

The contract requires the contractor to provide non-personal services including preventative maintenance at manufacturer-recommended intervals and 24/7 emergency repair services to reduce equipment failure likelihood and ensure continuous data center operations. The period of performance consists of one base year of 12 months plus four optional 12-month extension years. Services shall be performed between 0600-1630 hours Monday through Friday, excluding recognized U.S. holidays and Government facility closures, with teleworking authorized at no additional cost. The contractor must maintain an adequate workforce for uninterrupted performance and shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, and supervision necessary to execute the work. The Government provides only workspace, desk space, telephones, and computers; the contractor furnishes all other equipment and materials.

Preventative maintenance tasks include examining units for leaks, changing air filters per manufacturer specifications, inspecting and lubricating drive components, checking refrigerant and condenser circuits, inspecting compressor functions, checking fluid cooler and pump operations, maintaining water tower systems with chemical additives, ensuring air handlers reach 72-degree ambient temperature with three-degree variation by April 25 annually, checking belt tension quarterly, greasing bearings annually, and replacing filter driers when refrigeration systems are opened. Emergency response requires arrival on-site within four hours of notification, immediate visual and technical assessment, comprehensive diagnostic testing, preliminary diagnostic summary within one hour, and execution of repairs to restore full OEM operational standards within specified timeframes. The contractor must provide service tickets prior to departure and final written service reports within 24 hours of completion. The contractor shall develop and submit a Quality Control Plan (QCP) within 10 days of award addressing organizational structure, work monitoring procedures, specification compliance, staff qualification maintenance, key control procedures, equipment inventory tracking, non-conforming performance correction, and document retention for the contract life plus five years. Performance standards include 100% completion of scheduled preventative maintenance visits within the scheduled month and meeting required on-site emergency response times for 95% of emergency calls per quarter. Environmental compliance requirements include hazardous material inventory reporting, Safety Data Sheet submission prior to material introduction, proper hazardous waste management and disposal documentation using EPA eManifest systems, participation in the Qualified Recycling Program for ferrous/non-ferrous metals and copper, and refrigerant reporting to Civil Engineering Maintenance and State Environmental Officers. The contractor must comply with all federal, state, and local environmental regulations, maintain proper work clearances for ground disturbance below three inches, coordinate generator and automatic transfer switch testing seven days in advance, obtain burn permits for open flame work, and maintain fire extinguishers on-site.

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PERFORMANCE WORK STATEMENT (PWS)

FOR

Computer Room Air Conditioning (CRAC) Preventative Maintenance and Emergency Repair Services

1.0 General:

1.1 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Paragraph 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.1.1 Objectives The objective of this contract is to provide preventative maintenance at established intervals to reduce the likelihood of equipment failure, and to provide emergency services 24/7 in case of equipment malfunction or failure

1.2 Background: An emergency repair and preventative maintenance service contract for Computer Room Air Conditioning (CRAC) units is critical for ensuring the continuous and efficient operation of data centers and other IT environments. These specialized units are vital for maintaining the precise temperature and humidity levels necessary to prevent servers and other sensitive electronic equipment from overheating, which can lead to hardware malfunctions, data loss, and expensive downtime. A preventative maintenance plan helps to improve the longevity and reliability of CRAC units by identifying and addressing potential issues before they escalate into major failures. This proactive approach not only reduces the likelihood of unexpected and costly emergency repairs but also enhances energy efficiency, leading to lower utility bills. Having an emergency repair service contract guarantees a rapid response from qualified technicians 24/7, minimizing any potential downtime and ensuring that the critical infrastructure remains operational.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and four 12-month option years.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0600 – 1630 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at B409) The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is authorized.

1.4.1.1 Telework: The Government will permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance.

The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary

(PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver s license, current vehicle registration, valid vehicle insurance certificate, and [insert any additional requirements to comply with local security procedures] to obtain a vehicle pass.

3. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Integrated Defense, and DODMAN5200.02_AFMAN 16-1405, Air Force Personnel Security Program.

http://static.e-publishing.af.mil/production/1/af_a4/publication/afi31-101/generic_wms.pdf https://static.e-publishing.af.mil/production/1/saf_aa/publication/dodman5200.02_afman16-1405/dodm5200.02_afman16-1405.pdf

5. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

6. Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1. Reserved

1.4.5.2 For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative)

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.7 Reserved

http://jko.jten.mil/

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.10 Reserved

1.4.5.11 Reserved

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s

QCP.

1.4.7 Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel

1.4.13 Reserved

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials: N/A

3.3 Equipment: N/A

3.4 Services: N/A

3.5 Utilities: N/A

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: N/A

4.3 Contractor Security Clearance: N/A

5.0 Requirements: The contractor shall:

5.1 Basic Services: The Contractor shall provide services for B409 CRAC unit preventative maintenance when required by manufacturers recommendation and be available 24/7 for emergency repairs. Standards to consider are commercial standards, industry standard, National Institute of Standards and Technology (NIST), American National Standards Institute (ANSI), DoD Manuals (http://www.dtic.mil/whs/directives/corres/pub1.html ), Army Regulations (http://armypubs.army.mil/ )

5.2 Tasks: Tasks consist of the following:

5.2.1 Preventative Maintenance

5.2.1.1 Examine unit for evidence of leaks or malfunctions.

5.2.1.2 Change air filters that meet current filters specifications when they become dirty, or in accordance with manufacturer’s recommended schedule, whichever occurs first.

5.2.1.3 Check drive sheaves, pulleys and belts and lubricate. Replace or adjust as needed.

http://www.dtic.mil/whs/directives/corres/pub1.html http://armypubs.army.mil/

5.2.1.4 Inspect refrigerant and condenser circuits and piping for leaks and defects or chilled water system operation and condition if applicable.

5.2.1.5 Inspect compressor functions and refrigerant levels, adjust as needed.

5.2.1.6 Check and verify fluid cooler functions, inspect fans to ensure proper operation.

5.2.1.7 Check function and operation of all pumps. Lubricate and maintain alignment.

5.2.1.8 Check condition and operation of heat transfer surfaces on fluid coolers, wash and maintain clean surface.

5.2.1.9 Check function of make-up system, maintain tank level and monitor for loss.

5.2.1.10 Check function and operation of expansion tank and log system pressures.

5.2.1.11 Check chilled water strainers once per year and drain sediment as necessary until the water is clear.

5.2.1.12 Routine maintenance and inspection of water pumps.

m. Perform any maintenance to eliminate the need to winterize the chillers and air handlers.

5.2.1.13 Water tower requires maintenance in accordance with manufacturer’s recommended schedule, to include pH level check and lube of applicable parts. It is required to utilize and dispense into the water, the necessary additives to reduce corrosion on a routine basis with all applicable PM.

5.2.1.14 Air Handlers. Chiller units need to be configured and operating properly by 25 April of every year to ensure the ambient temperature of the building is 72 degrees with only three (3) degrees variation. Routine maintenance and repairs require minimal impact to operations.

5.2.1.15 All pumps are required to be lubricated in accordance with manufacturer’s instructions along with the A/C filters and related components checked/replaced to include any PM and/or manufacturer’s specifications.

5.2.1.16 To check the filter differential pressure switch for proper adjustment.

5.2.1.17 Belts. Belt tension shall be checked regularly (quarterly) to ensure proper tension. The amount of play in a typical drive set should be one-half (1/2) inch or to manufacturer’s specifications.

5.2.1.18 Bearings. If the pillow block bearings or blower motors have Zerk type grease fittings, then they require grease once annually. All other blower bearings are permanently lubricated and do not require maintenance.

5.2.1.19 Humidifier Canisters (N/A to OFTs). There is no maintenance required other than to replace the canister as required. This frequency will depend on usage and water type. A set of manufacturer's instructions for the humidifier is sent as part of the paperwork placed inside the unit when it ships.

5.2.1.20 Fuses. Fuses will occasionally require changing especially with installations where the voltage is not consistent. Always replace fuses with those of the equivalent rating with regard to

1) amperage, 2) voltage, and 3) speed.

5.2.1.21 Heating Elements. Clean the heating elements periodically to prevent an accumulation of dust or dirt.

5.2.1.22 Refrigerant Filter Drier. When replacing compressors or other repairs that open the refrigeration system to the atmosphere, it is advisable to replace the filter drier. The equivalent type and size should be used.

5.2.1.23 Control Valves. Control valves for both water and refrigerant shall be checked for proper operation and flow rates.

5.2.2 Emergency Response and Site Assessment

5.2.2.1 The Contractor shall arrive on-site within 4 hours of official notification by the Contracting Officer (KO) or Contracting Officer’s Representative (COR).

5.2.2.2 The Contractor shall conduct an immediate visual and technical assessment of the inoperable or degraded Computer Room Air Conditioning (CRAC) unit to identify the point of failure and impact on mission-critical IT infrastructure.

5.2.2.3 The Contractor shall perform comprehensive diagnostic testing on the mechanical, electrical, and environmental control systems of the designated CRAC unit.

5.2.2.4 The Contractor shall provide a preliminary diagnostic summary—including the root cause of the fault, required replacement parts, and the estimated time to restore full operational capability (FOC)—to the COR within one (1) hour of arriving on site.

5.2.2.5 Upon authorization from the COR, the Contractor shall execute all necessary emergency repairs to restore the CRAC unit to full Original Equipment Manufacturer (OEM) operational standards.

5.2.2.6 Repair tasks shall encompass all components required to restore service, which may include, but are not limited to: compressors, condensers, evaporator coils, refrigerant lines (including leak patching and recharging), chilled water valves, blower motors, belts, filters, and electronic control boards.

The broken CRAC unit (Serial Number: C15E8E0070), will turn on, run for about 1 to 2 minutes, then it shuts itself down. There are 2 error codes that are continuously displayed on the control panel screen:

1. “Circuit 1 High Pressure”

2. “Circuit 2 High Pressure”

5.2.2.7 All work shall comply with OEM specifications, DoW safety regulations, and applicable industry standards (e.g., ASHRAE, EPA).

5.2.2.8 Following repair execution, the Contractor shall test the CRAC unit across all operational modes to ensure proper temperature cooling, humidity control, and airflow metrics are achieved.

5.2.2.9 The Contractor shall recalibrate environmental controls and verify seamless integration and alarm clearing with the facility’s Building Management System (BMS).

5.2.2.10 The Contractor shall monitor the system for a minimum of 2 hours post-repair under normal IT load to verify sustained operational stability.

5.2.2.11 The Contractor shall furnish all necessary tools, diagnostic equipment, and OEM-approved replacement parts required for the emergency repair.

5.2.2.12 If specialized parts are not immediately available, the Contractor shall utilize expedited procurement/shipping. In such events, the Contractor shall propose a temporary cooling mitigation plan to the COR to protect mission-critical equipment until permanent repairs can be completed.

5.2.2.13 The Contractor shall maintain a secure, clean, and safe work environment throughout the repair process, minimizing disruption to ongoing data center operations.

5.2.2.14 Upon completion, the Contractor shall remove all debris, packaging, and defective components from the DoW facility.

5.2.2.15 The recovery and disposal of hazardous materials (e.g., refrigerants, oils, contaminated filters) must strictly comply with federal EPA regulations and local base environmental policies.

5.2.2.16 Service Ticket: The Contractor shall provide a signed service ticket to the COR prior to departing the site. This ticket must detail the initial symptoms, exact repairs performed, parts replaced, and the final operational status of the unit.

5.2.2.17 Final Service Report: The Contractor shall submit a formal, written Final Service Report within 24 hours of repair completion. This report shall document the root cause of the failure, corrective actions taken, environmental readings post-repair, and any recommendations for future preventative maintenance.

5.2.3 Worksite: The worksite shall be maintained in a clean manner at the end of each workday.

The Contractor shall clean and restore the jobsite to its original or better condition.

5.3 ENVIRONMENTAL COMPLIANCE: Provide and maintain, during the life of the contract, environmental protection as defined. Plan for and provide environmental protective measures to control pollution that develops during performance of the contract. Plan for and provide environmental protective measures required to correct conditions developing during contract performance which may have a negative effect on the natural and cultural environment.

Protect the environmental resources within the project boundaries and those affected outside the limits of permanent work during the entire duration of this Contract. Comply with federal, state, and local regulations pertaining to the environment, including air, cultural and natural resources, hazardous materials, solid waste, hazardous waste, noise, pesticides, toxic substances, and water quality.

5.3.1 CONTRACTOR HAZARDOUS MATERIAL INVENTORY: Submit the Government provided Contractor Hazardous Material Inventory, which provides information required by EPCRA Sections 312 and 313, to the Contracting Officer 30 days from final acceptance and update no later than January 31 of each calendar year during the life of the contract. At the end of the project, provide the Contracting Officer with the maximum quantity of each material that was present at the site at any one time, the dates the material was present, the amount of each material that was used during the project, and how the material was used

5.3.2 SAFETY DATA SHEETS: Submit the correct and current SDS each hazardous material to the Contracting Officer prior to bringing the material on the installation. Typical materials requiring SDS and quantity reporting include, but are not limited to, oil and latex based painting and caulking products, solvents, adhesives, aerosol, and petroleum products. Keep copies of the SDSs onsite.

5.3.3 HAZARDOUS MATERIALS AND HAZARDOUS WASTE: Only pre approved hazardous material can come on the installation. Use hazardous materials in a manner that minimizes the amount of hazardous waste generated. Certify that hazardous materials removed from the site are hazardous materials and do not meet the definition of hazardous waste, in accordance with 40 CFR 261. Do not bring hazardous waste onto Government property. Do not dispose of hazardous waste on Government property. Do not discharge any waste to a sanitary sewer, storm drain, or to surface waters or conduct waste treatment or disposal on Government property. Manage hazardous waste in accordance with all federal, state, local, and USAF laws and regulations. Store hazardous wastes in approved containers in accordance with 49 CFR 173 and 49 CFR 178.

Hazardous waste generated within the confines of Government facilities is identified as being generated by the Government.

5.3.4 DISPOSAL DOCUMENTATION FOR HAZARDOUS AND REGULATED WASTE:

Contact the Contracting Officer or Contracting Officer Representative for the facility RCRA(Resource Conservation and Recovery Act) identification number that is to be used on each manifest. Submit a copy of the applicable EPA and or state permit(s), manifest(s), or license(s) for transportation, treatment, storage, and disposal of hazardous and regulated waste by permitted facilities. Provide a hazardous waste manifest to the Installation Environmental Management Office for review, approval, and signature prior to shipping waste off Government property. Submit any waste manifests in the EPA’s eManifest system. The installation can no longer accept paper copies and must manage all waste manifests electronically. To obtain specific disposal instructions, coordinate with the Installation Environmental Management Office.

5.3.4.1 QUALIFIED RECYCLING PROGRAM (QRP): In accordance with Air Force Manual 32-7002: “Environmental Compliance and Pollution Prevention”, the Contractor shall participate in the installation’s Qualified Recycling Program.

5.3.4.1.1 Segregate the following materials generated during contract performance: ferrous and non-ferrous scrap metal, and scrap copper including cable and wire. Place items in separate containers apart from normal debris. Label containers to prevent non-QRP materials from being disposed of in the containers. Ensure security of the containers to prevent theft. Arrange for transport or deliver QRP materials to a licensed recycler.

5.3.4.1.2 Obtain weight tickets, sales price, and sale amount for Environmental Management Office records. The following forms of payment from the recycler are acceptable:

Bank Drafts, Cashier’s Checks and Certified Checks. Payment should be to the order of:

U.S. Treasury Attn: 179th Environmental 1947 Harrington Memorial Rd.

Mansfield, Ohio 44903

5.3.4.1.3 On a monthly basis, provide copies of the recycling facility’s weight tickets, receipts, bills of sale, and other sales documentation. In lieu of sales documentation, a statement indicating the disposal location for the recycled materials that is signed by an employee authorized to legally obligate or bind the firm may be submitted. The sales documentation must include the receiver's tax identification number and business, EPA or state registration number, along with the receiver's delivery and business addresses and telephone numbers.

5.3.5 REFRIGERANTS: Whenever refrigerants are removed or added to devices, the contractor shall report the amount used or removed to the Civil Engineering Maintenance Superintendent and the State Environmental Officer. Contact the State Environmental Officer for refrigerants to be removed from the base to ensure proper handling and manifesting is completed.

5.4 General:

5.4.1 The contractor shall provide the government project manager or COR 7 days written notice before performing any disturbance of the ground to a depth below 3”. The notice shall include a drawing of the area where the work is to be done. Mark the work area and proposed excavations with white flags or marking paint if required by the government, so existing utilities can be properly identified before beginning any demolition or excavation. Contractor shall ensure an approved Air Force Form 103 Work Clearance is issued before beginning any excavations.

5.4.2 The contractor shall coordinate all generator load testing, automatic transfer switch

(ATS) testing, or any maintenance activity that may disrupt facility utility power with the COR at least seven (7) calendar days in advance of the scheduled work. No power interruptions shall occur without written approval from the COR.

5.4.3 The contractor shall ensure all work complies with all federal state and local laws and ordinances applicable to the execution of this project. Install all equipment according to the manufacturer’s written instructions. If a conflict is found, notify the Contracting Officer for resolution of the conflict prior to proceeding.

5.4.4 Prior to performing any operation requiring use of an open flame, or spark producing work obtain a burn permit from the base fire department (419-520 6393). The contractor shall provide and maintain fire extinguishers and other safety equipment at the job site at all times as required to perform the work.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandator y or

Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/curr ent/index.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelre g.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020 http://www.esd.whs.mil/Directives/issuances/do dm

Federal Information Processing Standards (FIPS) Publication 201-

Personal Identity Verification

(PIV) of Federal Employees and Contractors

(paragraph 9)

August http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIP S.201-2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/d odm/

DoDI 5200.46

DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC)

09/09/14 (Change 1:

05/04/2018 https://www.esd.whs.mil/Directives/issuances/d odi/ https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.esd.whs.mil/Directives/issuances/dodm http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common

Identification Standard for Federal Employees and Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs

01/29/2019 odi/

DoD 5400.11-R

Department of Defense Privacy Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/d odm/ DoDD 8140.01

Cyberspace Workforce Management

10/05/2020 odd/

DoD 8570.01-M

Information Assurance Workforce Improvement Program

12/19/2005 (Change 4:

11/10/2015

DoD 5220.22-M National Industrial Security Program Operating Manual

(NISPOM)

02/28/2006 (Change 2:

05/18/2016

Army Directive 2014-05 Policy and Implementation

Procedures for Common Access Card Credentialing and

Installation Access for Uncleared Contractors

03/07/2014 https://armypubs.army.mil/ProductMaps/PubFo rm/ArmyDir.aspx

AR 25-2

Information Assurance

04/04/2019 http://armypubs.army.mil/ProductMaps/PubFor m/AR.aspx

AR 530-1

Operations Security

09/26/2014 http://armypubs.army.mil/ProductMaps/PubFor m/AR.aspx

AR 525-13

Antiterrorism

12/09/2019 http://armypubs.army.mil/ProductMaps/PubFor m/AR.aspx

AR 381-12

Threat Awareness and Reporting

Program (TARP) (Section II, ¶ 2-4.b)

06/01/2016 http://armypubs.army.mil/ProductMaps/PubFor m/AR.aspx

AFI 10-245

Antiterrorism

03/28/2013 (Certified current 03/30/2017 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1& series=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1& series=-1&modID=449&tabID=131 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AFMAN 31-113

Security Forces Standards and

Procedures

03/05/2013 Change 1:

12/02/2015 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1& series=-1&modID=449&tabID=131

AFPD 17-1

Information Dominance Governance and Management

04/12/2016 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1& series=-1&modID=449&tabID=131

AFMAN 17-1301

Computer Security (COMPUSEC) 02/12/2020 https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1& series=-1&modID=449&tabID=131

AFI 10-701

Operations Security

7/24/2019 (Change 1:

06/09/2020 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1& series=-1&modID=449&tabID=131

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility

Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i- 9.pdf

DD 441

Department of Defense Security Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms000 1-0499.htm

DD 250

Material Inspection and

Receiving Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/ http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/index.htm https://www.uscis.gov/sites/default/files/files/form/i-9.pdf https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

1.4.3 Quality

Control Plan

(QCP)

At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (e.g., timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including

Department of Defense (DoD) Contractor Personnel

Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will

The report must be submitted no later than 10 days after the contract award. This may occur no more than twice during the period of performance.

COR Review remain controlled items (Paragraph 1.7 Key

Control);

(f) How the Contractor will inventory and track maintenance of all

Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

5.2.1 Execution of Preventive

Maintenance

(PM)

The contractor shall perform all scheduled PM in accordance with the COR-approved PM Plan and checklists.

100% of all scheduled PM visits are completed within the scheduled month.

Review of on-site logbooks and submitted PM checklists; Random inspection of work. / By

COR.

5.2.2.1 Timely

Response to Emergency

Service

The contractor shall arrive on-site within the response times specified for Emergency conditions

The contractor meets the required on-site response time for 95% of all emergency calls per quarter.

Review of service call reports, logbooks, and contractor invoices. / By

COR.

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.3 AT Level

1 Awareness

Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

KO

1.4.10 Identification

Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO

5.2.2.16 Service

Call Report

Per Service Call 1 Electronic/Paper COR

1.4.5.1. Reserved

File details come from the government source that posted it. Updated .