Attachment (1) CFAO ISWM PWS_combined3Oct2025.pdf

CUI

0100000 – General Information Table of Contents

Spec Item Title 1 General Information

1.1 Outline of Services

1.2 Acquisition of Additional Work

1.3 Background Information

1.4 Navy PBSA Approach

1.5 Standard Template

1.6 Related Information

1.7 Verification of Workload and Conditions

1.8 Contractor's Knowledge

1.9 Technical Proposal Certification

Spec Item Title Description 1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Kadena Air Base (CFAO only), Camp Shields, White Beach, Tengan Pier, Awase Transmitter Site, Naha Military Port, Camp Lester, by means of a performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the fully expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff – N/A Annex 4 Public Safety – N/A Annex 5 Air Operations – N/A Annex 6 Port Operations – N/A Annex 7 Ordnance – N/A Annex 8 Range Operations – N/A Annex 9 Health Care Support – N/A Annex 10 Supply – N/A Annex 11 Personnel Support – N/A Annex 12 Morale, Welfare and Recreation Support – N/A Annex 13 Galley – N/A Annex 14 Housing – N/A Annex 15 Facilities Support

Sub-annex 1503030 – Integrated Solid Waste Management Annex 16 Utilities – N/A Annex 17 Transportation – N/A Annex 18 Environmental – N/A

1.2 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations, within the scope of the annexes and areas included in Spec Item 1.1 Outline of Services, in addition to the services and locations identified in the requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the non-recurring work provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.3 Background Information See website provided below for locality information:

https://www.cnic.navy.mil/regions/cnrj/installations/cfa_okinawa.html

1.4 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts, which are:

1) performance outcomes

2) measurable standards

3) consideration of incentives

4) performance assessment plan

1.5 Standard Template Key to implementing the PBSA approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs.

The standard template contains 18 standard annexes. Annex 1 will always contain General Information that is relevant to the entire scope of the contract. Annex 2 contains Management and Administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 and their associated sub-annexes contain the General Information, Management and Administration requirements, Performance Objectives, Related Information, and Performance Standards that are relevant to that technical annex. Except where otherwise stated, Annexes 3 through 18 and their associated sub-annex requirements are not relevant to one another. Within each technical annex and sub-annex, the organization of information and requirements are also standardized. Specification Item 1 will always contain General Information. Specification Item 2 will always contain the Management and Administrative requirements. Specification Item 3 will always contain the Recurring Work requirements.

Specification Item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1 nor are they considered subordinate to one another. All costs associated with Annexes 1 and 2 and Specification Items 1 and 2 shall be priced, and their price shall be allocated pro rata share to the Exhibit Line Items.

1.6 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors’ to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 and their associated sub-annexes are subject to this disclaimer. Offerors’ may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractually binding requirement on either party.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Sections C and J. Section C provides data such as descriptions, specifications, and the statement of work. Section J provides data such as system descriptions, maps, floor plans, and tables to represent the type and location of services to be provided.

All facilities, systems, and assets identified in this contract shall be accepted by the Contractor in "AS-IS" condition. The Contractor is fully responsible for all work up to and including the limits of liabilities specified.

As prescribed in FAR 52.237-1, offerors’ or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.8 Contractor's Knowledge The Navy expects to receive insightful management from its contractors.

This management shall include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.9 Technical Proposal

Certification

The Contractor warrants that its proposal including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives and standards set forth in this contract during execution thereof. The Contractor is not excused from meeting such performance objectives and standards in the event such proposal proves inadequate as conceived or executed to meet such performance objectives and standards. The Contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objectives and standards.

0200000 – Management and Administration

Spec Item Title 2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Directives, Instructions, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.3.10 Performance Evaluation

2.4 Contractor-Furnished Items

2.5 Management

2.5.1 Safeguarding Information

2.5.2 Dissemination of Information

2.5.3 Work Reception

2.5.4 Work Control

2.5.5 Work Schedule

2.5.6 Deliverables

2.5.7 Service Interruptions

2.5.8 Quality Management System (QMS)

2.5.8.1 Quality Management (QM) Plan

2.5.8.2 Quality Inspection and Surveillance

2.5.8.3 Quality Inspection and Surveillance Report

2.6 Personnel Requirements

2.6.1 Key Personnel

2.6.1.1 Project Manager (PM)

2.6.1.2 Quality Manager (QM)

2.6.1.2.1 Quality Control Personnel

2.6.1.3 Site Safety and Health Officer (SSHO)

2.6.1.4 Environmental/Energy Manager

2.6.2 Employee Requirements

2.6.2.1 Employee Certification and Training

2.6.2.2 Employee Appearance

2.6.2.3 Employee Conduct

2.6.2.4 Identification as Contractor Employee

2.6.2.5 Removal of Employees

2.6.2.6 Proof of Legal Residency

Spec Item Title

2.6.3 Service Contract Reporting (SCR)

2.7 Security Requirements

2.7.1 Employee Listing

2.7.2 Vehicles

2.7.3 Passes and Badges

2.7.4 Access to Installation

2.7.4.1 DBIDS Program

2.7.4.2 DBIDS Credentials

2.7.5 Access to Buildings

2.7.6 Access Arrangements

2.7.6.1 Escort Arrangement for Secured Areas

2.7.7 Security Clearances

2.7.8 Access to Controlled Unclassified Information

2.7.8.1 Information Security

2.7.8.2 Information Safeguarding Requirements

2.7.8.3 Disclosure of Information Requirements

2.7.8.4 Operations Security (OPSEC) Requirements

2.7.8.5 Violation of the Information Security Requirement

2.7.9 Employee Status

2.8 Contractor Safety Program

2.8.1 Contractor Safety Requirements

2.8.2 Accident Prevention Plan (APP)

2.8.3 Activity Hazard Analysis (AHA)

2.8.4 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.8.4.1 Alcohol and Drug Abuse Prevention Plan

2.8.4.2 Chemical Hazard Communication Program

2.8.4.3 Fall Prevention and Protection Plan

2.8.4.4 Pathogen Exposure

2.8.5 Accident and Damage Reporting

2.8.5.1 Accident Reporting and Notification Criteria

2.8.6 Fire Protection

2.8.7 Monthly On-Site Labor Report

2.8.8 OSHA and/or Japanese Labor Standards Inspection Office (LSIO) Citations and Violations

2.8.9 Safety Inspections and Monitoring

2.8.10 Safety Certification

2.8.11 Safety Apparel on Jobsites

2.8.12 Emergency Medical Treatment

2.9 Environmental Management and Sustainability

2.9.1 Environmental Protection

2.9.1.1 Solid Waste Management and Recycling

2.9.1.2 Non-Regulated Waste Disposal

2.9.1.3 Regulated Waste Disposal

2.9.1.4 Universal Waste

2.9.1.5 Spill Prevention, Containment, and Clean-up

2.9.1.6 Hazardous Material Management

2.9.1.7 Protection of Endangered and Threatened Species (Flora and Fauna)

2.9.1.8 Noise Control

2.9.1.9 Salvage

2.9.1.10 Asbestos Containing Material (ACM)

2.9.2 Sustainable Procurement and Practices

Spec Item Title

2.9.2.1 Environmentally Preferable Products

2.9.2.2 Use of Recovered Materials

2.9.2.3 Use of Biobased Products

2.10 Disaster Preparedness

2.11 Recurring Work Procedures

2.11.1 Recurring Work Preparation of Proposals

2.11.2 Notification to the Government for Work Above the Recurring Work Limitations

2.11.3 Recurring Work Exhibit Line Item Numbers (ELINs)

2.12 Non-Recurring Work

2.12.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.12.1.1 Acceptance and Performance

2.12.1.2 Invoicing and Receiving Payment

2.12.2 Unit Priced Labor (UPL)Work (Negotiated)

2.12.2.1 Non-recurring Work Preparation of Proposals

2.12.2.1.1 Labor Requirements

2.12.2.1.2 Direct Material and Construction Equipment Requirements

2.12.2.2 Issuance of Final Task Order

2.12.3 Blanket Task Order (BTO)

2.12.4 Non-Recurring Work ELINS

0200000 - Management and Administration

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0730-1630, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this performance work statement (PWS). The performance of work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours must be authorized by the Contracting Officer (KO) prior to commencement of work.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays:

− New Year’s Day − Martin Luther King Jr.’s Birthday − President’s Day − Memorial Day − Juneteenth National Independence Day − Independence Day − Labor Day − Columbus Day − Veterans’ Day − Thanksgiving Day − Christmas Day

2.2.1.2 Restriction to

Contractor Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor shall attend administrative and coordination meetings. The Contractor shall provide sign-in sheets and prepare minutes of all meetings and submit per Section F for review and comments. Comments received within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F for concurrence.

Required meetings may be held remotely as directed by the KO.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

Not required of this contract unless otherwise directed by the KO.

2.3.3 Partnering The Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who may receive services, principal individuals from Naval Facilities Engineering Systems Command (NAVFAC), the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps. NAVFAC P-204 Facility Support Contracts Partnering Guide contains the framework necessary for consistent implementation of partnering for Facility Support Contracts (FSCs).

2.3.3.1 Informal Partnering The KO shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel.

The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session will be conducted and facilitated using electronic media (a video and accompanying forms) provided by KO.

The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the Administrative Contracting Officer (ACO) will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering.

A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process.

Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager (PM)

* Quality Manager (QM) Site Safety and Health Officer (SSHO)

2.3.4 Permits and

Licenses

The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, Government of Japan (GOJ, prefectural, and local laws and regulations. The Contractor shall submit copies of Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause

52.228-5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause. The Contractor shall submit cancellation or material change in policy coverage per Section F.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

• Comprehensive General Liability: ¥50,000,000 per occurrence

• Automobile Liability: ¥20,000,000 per person, ¥50,000,000 per occurrence for bodily injury, ¥2,000,000 per occurrence for property damage

• Workmen's Compensation: As required by Japanese worker's compensation and occupational disease statutes

• Employer's Liability coverage: ¥10,000,000

• Other as required by Japanese law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of Contractor negligence under this contract to their original condition at no cost to the Government.

2.3.7 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02 and throughout the various Performance Work Statements and their respective J Attachments. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing

Procedures

Refer to Section G for invoicing instructions.

Invoices shall be submitted in a format compatible with the most recent Government installed Microsoft Office Version (currently 2016). Invoice data shall be capable of being sorted by CLIN, annex/sub-annex, spec item, spec item title, and Exhibit Line Item Numbers (ELIN)/Sub-ELIN.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-03.

2.3.10 Performance

Evaluation

The Contractor’s performance will be evaluated using the Contractor Performance Assessment Reporting System (CPARS) located on the website https://www.cpars.gov. On-line training for Contractor personnel is available on the website.

The Contractor shall provide the Government with the name, phone number and e-mail address of the “Contractor’s Representative” that will be responsible for receipt and review of draft performance evaluations prepared https://www.cpars.gov/ by the Government. It is the Contractor’s responsibility to keep this contact information current and provide changes to the KO per Section F.

2.4 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.5 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.5.1 Safeguarding

Information

The Contractor shall safeguard controlled unclassified information and information associated with Government property in accordance with the latest revision of CNSSI 1253, DoDI 8582.01, NIST SP 800-53, NIST SP 800-171, SECNAV Defense Industrial Base (DIB) Memo, DoDI 5200.48, and applicable contract clauses. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800-

171. Refer to Spec Item 2.8.8.3 Disclosure of Information Requirements, and DI-MGMT-82247 Contractor’s System Security Plan and Associated Plans of Action to Implement NIST SP 800-171 on a Contractor’s Internal Unclassified Information System, for more detailed information.

Contractor information and data systems that contain information associated with Government property shall comply with DoD Risk Management Framework (RMF).

The Contractor shall develop Plans of Action and Milestones (POA&Ms) per NIST SP 800-171, track accomplishment, and submit to the Government per Section F.

If a cybersecurity incident is encountered or suspected related to any (Contractor or Government) Information Technology (IT) or Operating Technology (OT) systems, including Monitoring and Control Systems, the Contractor shall notify the Government per Section F.

2.5.2 Dissemination of

Information

DoD policy limits the dissemination of certain information. Instructions, Directives, and References not releasable to the public, e.g., Floor Plans, Maps, Post Orders, and Standard Operating Procedures, will be made available after contract award to the successful offeror with appropriate credentials and a need to know.

2.5.3 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.5.4 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the Government. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours per Section F.

The Contractor shall provide work schedules for both Recurring and Non- Recurring Work per Section F. At a minimum, work schedules shall include:

• Description of service(s) to be accomplished

• Location

• Date service(s) are scheduled to be accomplished

2.5.5 Work Schedule The Contractor's work shall not interfere with normal Government business.

In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall provide written notification of any difficulty in scheduling work due to Government controls, per Section F. At a minimum, the notification shall include the following:

• The date and time the work was initially coordinated.

• The name and phone number of the Government person with whom the work was initially coordinated.

• The name and phone number of the Government person who prevented the work from being performed as previously coordinated.

• The alternative date and time, the Government person requested the work be accomplished.

2.5.6 Deliverables Except where otherwise stated, deliverable requirements are specified in

Sections C, F, H, I, J, and within the Directives, Instructions, and References.

The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, as directed by the KO, at no additional cost to the Government. All Contractor submittals shall be in English or may be submitted in Japanese with English translations.

Except where otherwise specified, all deliverables shall be submitted electronically in a Microsoft Office 2016 or Current Version compatible format. Deliverables shall include the company name, contract number, contract title, date, and shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN or clause. All formulas shall be traceable. Refer to DoDI 5200.48 for marking requirements (as applicable).

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.5.7 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, COR, affected tenants, and customers in accordance with local procedures. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, COR, affected tenants, and customers as soon as practicable and provide the status of repairs, as directed by the KO, until normal operation is restored.

Scheduled utility outages and interruptions to equipment, system(s) operation, or other services shall be scheduled after hours of operation.

The Contractor shall shutdown, restart, and perform operational checks on all equipment affected by both scheduled and unscheduled utility outages and service interruptions, at no additional cost to the Government.

2.5.8 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

The Contractor QMS Pre-Performance Review Checklist for compliance with this requirement is provided in J-0200000-04.

2.5.8.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, the Contractor shall submit the revised QM Plan for acceptance, per Section F.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Organization Chart o Responsibilities & lines of authority o Training and qualifications o Quality Manager resume

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services to include all contractual requirements.

o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.5.8.2 Quality Inspection

and Surveillance The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.212-4, CONTRACT TERMS

AND CONDITIONS – COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted to the COR after completion/termination of the contract per Section F.

2.5.8.3 Quality Inspection

and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a narrative of events, a tabulated summary and results of the quality inspection and surveillance events performed, inspection-driven corrective actions taken and the results attained, and management process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below:

2.6.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO or COR necessary to validate their qualifications.

The Contractor shall submit an Organizational Chart per Section F for Government acceptance, showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

The Contractor shall provide complete resumes for proposed substitutes and any additional information requested by the KO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The KO will notify the Contractor within 15 calendar days after receipt of all required information of the consent on substitutions. No change in fixed unit prices may occur as a result of key personnel substitutions.

Key personnel shall be able to speak, read and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures or an interpreter shall be made available at no additional cost to the Government.

2.6.1.1 Project Manager

(PM)

The Contractor shall provide a PM and designated alternate, as applicable, who shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.

2.6.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate who shall be on-site at all times when the Contractor is performing work during the Government's regular working hours and shall be available on-site within two hours after the Government’s regular working hours. The Quality Manager or designated alternate shall report directly to a senior corporate official and shall not report directly to the Project Manager. The Quality Manager shall not be the same person as the Project Manager.

The Quality Manager or designated alternate shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager or designated alternate shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager or designated alternate may be the same person as the SSHO.

2.6.1.3 Site Safety and

Health Officer

(SSHO)

The Contractor shall provide a Level 2 SSHO who is responsible for preparing and enforcing the Contractor’s safety program on this contract.

The Level 2 SSHO shall ensure the requirements of EM 385-1-1 and 29 CFR

1926.16 are met for the project. The Level 2 SSHO or an equally qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The Level 2 SSHO shall have fulfilled the pre-requisite qualification, training, continuous learning, and experiences describe in the EM 385-1-1 before being hired as the Level 2 SSHO under this contract. The Level 2 SSHO may be the same person as the Project Manager or Quality Manager but shall have fulfilled the pre-requisite qualification and experience.

Note: The Japan Construction Occupational Safety and Health Association (JCOSHA) provides the construction site safety and health management course “KOUJI SHUNIN COURSE”, or “SYOCHOU COURSE”, which is as acceptable equivalent to the 30-hours OSHA safety class. This training can be viewed at the JCOSHA website provided below:

http://www.kensaibou.or.jp or http://www.kensaibou.or.jp/eng/index.html

This training certificate is valid for five years from the date issued. The SSHO shall maintain a current certificate. The refresher course is also an equivalent course after the initial training course has been completed.

2.6.1.4 Environmental/

Energy Manager

The Contractor shall provide an Environmental/Energy Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System, the Installation Energy Plan, and other specified Sustainability requirements affecting this contract. The Environmental/Energy Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

2.6.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. The Contractor shall provide personnel who can speak, read, and comprehend English to the extent that they can perform the contract http://www.kensaibou.or.jp/ http://www.kensaibou.or.jp/eng/index.html requirements and comply with installation emergency procedures or an interpreter shall be furnished at no additional cost to the Government.

2.6.2.1 Employee

Certification and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within twenty four hours of request.

2.6.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.6.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.6.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in both verbal communication and electronic or written correspondence.

2.6.2.5 Removal of

Employees

The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.6.2.6 Proof of Legal

Residency

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is submitted per Section F.

2.6.3 Service Contract

Reporting (SCR)

The Contractor shall report total dollar amount invoiced and all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://www.sam.gov.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.sam.gov.

2.7 Security

Requirements

The Contractor shall comply with all Federal, GOJ, prefectural, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

The Contractor shall ensure that Contractor personnel do not present a risk to security. By entering the installation, Contractor personnel are subject to installation, prefectural, local, GOJ, and federal regulations and laws, including but not limited to debarment and criminal prosecution.

https://www.sam.gov/ https://www.sam.gov/

Before issuing a Letter of Authorization (LOA) through SPOT, the Government will run a preliminary security screening on the proposed employee to identify any disqualifying information for installation access.

Granting a LOA does not guarantee an employee will be granted installation access in Japan.

2.7.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include employee’s name, position titles, supervisor, company, and level of security clearance and identification numbers.

2.7.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

The Contractor vehicle listing will be submitted per Section F and shall include the following information for each vehicle:

• Make

• Year

• Type

• License Number

• Insurance Company

• Policy Number

• Expiration Date of Insurance

2.7.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain Common Access Cards (CAC), if applicable, in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be confiscated by the Contractor immediately and returned within 5 calendar days.

Prior to the start of the contract, the Contractor shall submit per Section F, the names of personnel to be utilized during the contract term and shall include the following for each personnel:

• Name

• Date of Birth

• Height

• Weight

• Citizenship

• Permanent and Present Address

• Job Title

• Current Photo

2.7.4 Access to

Installation

All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric Identification System

(DBIDS).

The Contractor shall provide the KO with the name of their designated Service Contractor Administrator (SCA) for enrollment in DBIDS. Once enrolled, the Contractor must provide the DBIDS Registrar with an approved employee list and then direct their employees to register into DBIDS.

2.7.4.1 DBIDS Program DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit.

There are no fees associated with obtaining a DBIDS credential.

The Government performs background screening and credentialing.

Throughout the year, the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

2.7.4.2 DBIDS Credentials Contractor employees shall furnish a completed copy of the SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at: https://www.cnic.navy.mil/om/dbids.html.

The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

(1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

(2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

2.7.5 Access to

Buildings

The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to restricted areas shall have the appropriate screening, and shall wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.7.6 Access

Arrangements

The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.7.6.1 Escort

Arrangement for Secured Areas

The Contractor shall make arrangements for Government escort into secured areas requiring escort. The KO will provide information on applicable buildings, spaces and the appropriate point of contact.

The Contractor may experience delays while waiting for escorts. The Government estimates the wait period can be up to 15 minutes. The https://www.cnic.navy.mil/om/dbids.html

Contractor shall notify the Government Performance Assessment Representative (PAR) and appropriate point of contact if an escort is not available after 15 minutes and access to accomplish the work is denied.

Unscheduled requirements may require a longer wait for an escort.

2.7.7 Security

Clearances

The Contractor shall obtain all required corporate and personnel Security Clearances, prior to commencement of work, at no additional cost to the Government. The Contractor shall ensure that a list of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.7.8 Access to

Controlled Unclassified Information

The Contractor shall submit a list of personnel whose work involves access to controlled unclassified information (CUI) per Section F. The Contractor personnel whose work involves access to CUI shall undergo a Tier 1 Investigation to verify their trustworthiness. If the Contractor personnel currently have a favorably adjudicated Tier 1 Investigation, the Contractor shall notify the NAVFAC FE Command Security Manager who will validate this in the Defense Information Security System (DISS).

The Contractor’s Security POC shall notify the COR and the Security Manager when Contractor Employees have submitted their fingerprints, if applicable.

The request shall be renewed annually or for the duration of the contract if less than one year.

2.7.8.1 Information

Security

The Contractor will be provided Federal contract information or Controlled defense information which includes but is not limited to Controlled unclassified information (CUI), Controlled technical information (CTI), Contractor attributional/proprietary information (CPI), etc. (hereinafter collectively called “CUI”) under this solicitation, contract, task order, or delivery order (hereinafter collectively referred to as “acquisition”). “CUI” definitions are provided in J-0200000-05.

According to FAR 52.204-21, DFARS 252.204-7012 and DoDI 5200.48 “Controlled Unclassified Information” (CUI) (06 March 2020) the Contractor shall provide adequate security for all CUI residing on or passing through non-DoD information systems including all subcontractor information systems utilized in support of the acquisition. The Contractor shall only disseminate CUI within the scope of assigned duties and with a clear expectation that confidentiality is preserved.