Attachment 01 PWS TPSS III MATOC - 30 Jul 2026.docx
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- Solicitation number
- PANHES-24-P-0000-003867
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This is a Performance Work Statement (PWS) for Technical and Programmatic Support Services (TPSS) III, a Multiple Award Task Order Contract (MATOC) to be administered by the U.S. Army Corps of Engineers, Huntsville Center (CEHNC). The contract provides technical and programmatic support services to the Cybersecurity (CS), Electronic Security Systems (ESS), Utility Monitoring and Control Systems (UMCS), and related facility control systems programs throughout CONUS and OCONUS locations including Alaska, Hawaii, U.S. territories, and foreign countries (Belgium, Germany, Italy, Japan, Netherlands, and Republic of South Korea). The contractor must furnish all personnel, equipment, tools, materials, supervision, and services necessary to support these programs, including system design and integration, software and hardware procurement and installation, engineering surveys, installation support, testing and verification, training, documentation, and cybersecurity support across multiple DoD and federal agency customers.
Key service requirements include preparing system documentation and drawings, procuring and installing software and hardware with Government approval, performing engineering assessments, restoring equipment to design parameters, conducting factory and system acceptance testing, providing training, and supporting cybersecurity accreditation including Risk Management Framework (RMF) activities and Authority to Operate (ATO) processes. The contractor must maintain a Corporate Quality Control Plan and comply with EM 385-1-1 safety and health requirements, including submission of Accident Prevention Plans and Site Safety and Health Officer presence onsite. Contractor personnel must meet specified qualification requirements in Technical Exhibit 3, including key personnel such as Program Manager, Contracts Manager, Senior Electrical/Mechanical Engineer, Senior ESS Engineer, and Lead IT/Cybersecurity Manager. The contract requires compliance with extensive cybersecurity regulations including DoD instructions, NIST standards, CMMC requirements, and applicable Unified Facilities Criteria and Guide Specifications. All task orders will be competed among awardees, with proposals evaluated on best value. Contractor must provide one-year warranty from Government acceptance and respond to mission-critical outages within four hours during normal working hours and sixteen hours after-hours.
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Other files
| File | Type | Posted |
|---|---|---|
| RFP TPSS III MATOC W912DY27RA014 7 Aug 2026.docx | DOCX document | |
| Attachment 02 Element 2 - Sample TO info 5 Aug 26.docx | DOCX document | |
| Attachment 04 - past performance questionnaire.docx | DOCX document | |
| Exhibit A CDRLS TPSS 3 MATOC 5 Aug 26.zip | ZIP file | |
| Attachment 05 Individual Subcontracting Plan Template V2.1 June 2025.docx | DOCX document | |
| Attachment 03 Design Template.docx | DOCX document |
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Text version
PERFORMANCE WORK STATEMENT
TECHNICAL AND PROGROMMATIC SUPPORT SERVICES (TPSS)
28 April 2025
INDEX
1 General Information 2 Acronyms 3 Government Property and Services 4 Contractor Furnished Items and Services 5 Specific Tasks 6 Applicable Publications
PART 1 GENERAL INFORMATION
1.1 Description of Services/Introduction: Provide all personnel, equipment, tools, materials, supervision, non-personal services, and other items necessary to provide technical and programmatic support services (TPSS) to the Cybersecurity (CS), Electronic Security Systems (ESS), and Utility Monitoring and Control System (UMCS) programs as well as other related electronic and mechanical systems as defined in this performance work statement (PWS). The Electronic Security Systems (ESS); physical security and/or force protection measures; automated control systems such as Building Automation Systems (BAS), Fire Alarm Systems (FAS), life safety systems, chemical / biological / radiological detection / response systems, and Mass Notification Systems (MNS); Access Control Program (ACPgM) applications such as guard booths, overspeed and wrong way detection, and traffic control equipment; and other facilities related electronic systems.
1.2 Background: The U.S. Army Engineering and Support Center, Huntsville (HNC) is designated and responsible for maintaining the ESS Mandatory Center of Expertise (ESS-MCX), Facility Related Control Systems (FRCS) Cybersecurity MCX, and the UMCS MCX. All three MCXs provides world-wide support to the Department of Defense (DoD), other Federal agencies, other customers in partnership with the U.S. Army Corps of Engineers (USACE) commands, and non-DoD agencies to deliver the highest quality CS, ESS, and UMCS projects. ESS applications including, but are not limited to, electronic access control/Access Control Systems (ACS); Closed-Circuit Television (CCTV)/Video Surveillance Systems (VSS); Intrusion Detection Systems (IDS); annunciation systems; Data Transmission Systems (DTS) including information assurance, data processing, and data storage; systems sustainment; command and control systems; and integration of the various subsystems and components. UMCS applications include, but are not limited to, Building Automation Systems, Heating, Ventilation and Air Conditioning (HVAC) systems, Supervisory Control and Data Acquisition (SCADA) Systems, Fire Alarm Systems (FAS), life safety systems, and other automated control systems including chemical / biological / radiological contaminant detection / filtration / response, utilities (electric/ gas/ water/ steam) metering,
1.3 Objectives: Provide TPSS for CS, ESS, UMCS and other low voltage FRCS related requirements for these systems and other systems defined in Paragraph 1.1 throughout the areas designated in this Performance Work Statement (PWS).
1.4 Scope: This contract requires Contractor to have the capability to respond to multiple requests for work at diverse locations throughout the Contiguous United States (CONUS) and Outside of the Contiguous United States (OCONUS). OCONUS locations include Alaska, Hawaii, other U.S. territories, and the foreign countries of Belgium, Germany, Italy, Japan, Netherlands, and Republic of South Korea, . Additional OCONUS locations and foreign countries may be added to the contract to fulfill Department of Defense requirements. The services are further described within Part 5.
1.5 Quality: Contractor shall maintain an effective quality control program to ensure services are performed in accordance with (IAW) the contract terms and conditions. The Government will provide quality assurance.
1.5.1 Corporate Quality Control and Surveillance Program: Contractor shall develop, document, and implement an effective quality control and surveillance program for this contract to ensure services are performed IAW this PWS. This program shall be documented in a Corporate Quality Control Plan (QCP) and shall be submitted within 30 calendar days after base contract award for the Contracting Officer (KO) or Contracting Officers Representative (COR) review and approval. The QCP shall describe the quality control program, organization, inspection procedures, recordkeeping, reports and formats, performance standards, and other information as required to demonstrate compliance with the contract. The QCP must also ensure procedures are developed and implemented to identify, prevent, and ensure non-recurrence of defective services. At a minimum, Contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. Once the QCP is accepted, any Contractor proposed changes to the quality control system must receive KO’s written acceptance before implementing.
1.5.2 Site Specific Quality Control Plan and Surveillance Plan (task order specific): When applicable, a site specific QCP shall be developed/adapted to the requirements of the individual task order and shall be submitted and approved.
1.5.3 Quality Assurance (QA): Contractor’s performance under this contract shall be IAW Technical Exhibit 1, “Performance Requirements Summary” and will include an evaluation of Contractor’s performance. This plan is primarily focused on what the Government must do to ensure that Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum Acceptable Quality Level (AQL). The Government will conduct QA inspections IAW the schedule set out in Technical Exhibit 1, “Performance Requirements Summary”, or at other times, as necessary, when circumstances require. If any Government QA review identifies a process/work product failure or identifies noncompliance with safety practices, Contractor will be issued a Corrective Action Request (CAR). Each CAR will be annotated as a Critical Nonconformance, Major Nonconformance, or Minor Nonconformance. Definitions and required Contractor response times are:
1.5.3.1 Critical Nonconformance is nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission. Contractor is provided twenty-four (24) hours (one business day) to provide written response to the CAR.
1.5.3.2 Major Nonconformance is nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for its intended purpose. Contractor is provided seventy-two (72) hours (three business days) to provide written response to the CAR.
1.5.3.3 Minor Nonconformance is nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Contractor is provided up to fifteen (15) business days to provide written response to the CAR.
1.5.4 Government Remedies: The KO will follow FAR 52.246-4, “Inspection of Services-Fixed Price” for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.
1.6 Place of Performance: Contractor is responsible for performing the services required under this contract at the location as specified in the individual task orders.
1.7 Security Requirements: This contract may require the handling and generation of classified information. Security classification and requirements appropriate for each task order will be delineated in the individual task order. Task Orders issued under this contract may require a security level of SECRET or above.
1.7.1 Contractor shall meet the Industrial Security requirements of the National Industrial Security Programming Operating Manual (NISPOM) for Safeguarding Classified Information (DoD 5220.22M). The clearance level will be determined by the User Agency. A Directives Division (DD) Form 254, Contract Security Classification Specification, will be provided by the Government with the base contract. Should a higher clearance or other security requirements other than what is provided at the base contract be required, a DD 254 will be issued with the task order. Contractor shall at a minimum have an Interim Facility Clearance at or above the level required in the DD 254. No classified work is authorized without an approved DD 254 with the appropriate personnel and facility security clearance. Personnel security clearances and Facility security clearances shall be obtained by Contractor IAW the NISPOM. Facility security clearances will be obtained by the User Agency Security Office.
1.7.1.1 Physical Security: Contractor shall be responsible for safeguarding all Government property provided for Contractor use. Contractor shall be responsible for safeguarding all material purchased until such time that it is installed, tested and accepted by the Government.
1.7.1.2 Site Specific Security Requirements: Contractor personnel at Government sites, installations or facilities shall follow all security procedures and processes of the installation as stated and directed by the Government personnel at the site.
1.7.1.3 Information Technology Systems: For task orders requiring access to Information Technology (IT) Systems (stand-alone computers, network computers/systems, e-mail, etc.), not classified in nature, the following requirements apply:
1.7.1.3.1 A Common Access Card (CAC) is also required for access to Government IT systems. Proof of the appropriate investigative requirement/background check will be verified through the Joint Personnel Adjudication System (JPAS) by Huntsville Center (HNC) security personnel. When proof of a background check cannot be verified, CEHNC security personnel will obtain the appropriate background check for the Contractor employee.
1.7.1.3.2 To obtain or renew a CAC credential, the Facility Security Officer (FSO)/Contractor Security Manager (CSM) must complete and sign a CAC Request Form and transmit it to CEHNC. Each individual task order will identify the email box to transmit the CAC request to HNC. The CAC request form outlines the information required to be submitted for both a renewal and a new request.
1.7.1.3.3 All Contractor employees, including sub- contractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.
1.7.1.3.4 All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Contractor shall submit certificates of completion for each affected Contractor employee and sub- contractor employee, to the COR or to the Contracting Officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel.
1.7.1.3.5 Contractor must pre‐screen candidates using the E‐Verify Program (http://www.dhs.gov/E‐Verify) website to meet the established employment eligibility requirements. Contractor must ensure the candidate has two valid forms of Government-issued identification prior to confirm the correct information is entered into the E‐Verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I‐9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.
1.7.1.3.6 All US-based Contractor employees and associated sub‐contractor employees traveling overseas shall complete the area of responsibility (AOR) specific AT awareness training prior to departure as directed by AR 525-13 and the combatant commander with the unit Antiterrorism Officer being the local point of contact.
1.7.1.3.7 Contractor and associated sub‐contractors shall brief all employees on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity Antiterrorism Officer). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after contract award.
1.7.1.3.8 Contractor shall develop an OPSEC SOP/Plan within 90 days of contract award. The OPSEC SOP/Plan must be reviewed and approved by the Required Activity (RA) OPSEC Officer. The SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator.
1.7.1.3.9 Per AR 530‐1, all new Contractor employees will complete Level I OPSEC training within 30 calendar days of their reporting for duty. Additionally, all Contractor employees must complete annual OPSEC awareness training.
1.7.1.3.10 For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b. Proposed language: "All new contractor employees will complete annual Threat Awareness and Reporting Program (TARP) Training provided by a Counterintelligence Agent, IAW AR 381-12. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee(s) or a memorandum for the record, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training.
1.7.1.3.11 All contractor employees and associated sub-contractor employees must complete the DoD cybersecurity awareness training before issuance of network access and annually thereafter. All contractor employees working cybersecurity functions must comply with DoD and Army training requirements in DoDD 8140.01, DoDM 8140.03 and AR 25-2 within six months of employment.
1.7.1.3.12 Task Orders issued under this contract may require the Contractor to collect, process, store, utilize, and securely destroy data and information that is below the SECRET level including but not limited to Controlled Unclassified Information (CUI) or Protected Health Information (PHI). The Contractor shall abide by all applicable Government directives and guidance for the protection of data and information that is below the SECRET level including but not limited to DFARS Clause 252.204-7012, DFARS Clause 252.204-7021, DoD Instruction 5200.48, NIST SP 800-171 Revision 3, and CMMC Final Rule (32 CFR Part 170).
1.7.2 Non-U.S. Citizens: When working on a USACE contract, foreign nationals must be approved by the HQUSACE Foreign Disclosure Officer before beginning work on the contract or task order. This approval requirement also pertains to subcontractor employees. Contractor shall submit the names of all foreign nationals proposed for performance under this contract or individual task orders to the KO, along with documentation to verify the individual is legally admitted into the country and has authority to work.
1.8 Safety and Health: Site activities in conjunction with this contract may pose safety and health hazards, which require specialized expertise to effectively address and eliminate.
1.8.1 IAW Federal Acquisition Regulation 52.236-13, Accident Prevention (FAR 52.236-13), Contractor shall comply with the latest version of the Engineer Manual (EM) 385-1-1 (USACE Safety and Health Requirements Manual) including any updates and interim revisions, in effect at the time of the task order solicitation. All federal, state, and local including host nation laws, e.g., the Occupational Safety and Health Administration (OSHA) requirements (29 CFR 1910 and 1926), will be followed; the most stringent requirements will govern.
1.8.2 Accident Experience, Exposure, and Lost Workday Reporting: For Contractor awarded task orders, Contractor shall, IAW UFGS 01 35 26 Section 1.5, complete a monthly summary report of accident experience and exposure and forward to the KO/COR no later than close of business the 10th calendar day of the following month.
1.8.3 Hazardous Materials: If hazardous materials (asbestos, lead-based paint, etc.) are encountered, Contractor shall immediately stop all work and notify the KO, COR, and the Facility Manager in writing within 24 hours. Remaining work shall not commence until written notification is given from the KO.
1.8.4 Contractor shall be responsible for the following as specified on individual task orders:
1.8.4.1 Safety and Health Program (SHP). The contractor is required to develop and maintain a written Safety and Health Program (SHP) in compliance with the requirements of the Occupational Safety and Health Administration (OSHA), the USACE safety and health requirements, 29 CFR 1910, 29 CFR 1926, 29 CFR 1960, EM 385- 1-1, and FAR 52.236-13. The contractor shall submit this plan to CEHNC for review within 30-days after base contract award and prior to the commencement of any work under the awarded contract.
1.8.4.2 Accident Prevention Plan (APP). The contractor is required to submit an Accident Prevention Plan (APP) to the Contracting Officer in accordance with the milestone schedule of each individual task order. The APP is a document that details how the safety and health requirements of OSHA, other regulatory codes and documents, and the EM 385-1-1 are to be accomplished The APP shall address applicable items listed in the EM 385-1-1 in addition to other applicable OSHA requirements. The APP shall be jobsite specific and shall address any unusual or unique aspects of the project or activity for which it is written.
1.8.4.3 Site Visit Accident Prevention Plan (SVAPP). The contractor will be required to submit a “fill-in-the- blank” Site Visit Accident Prevention Plan (SVAPP) to the CEHNC Safety Office via RMS, unless otherwise stated in the individual task order, prior to traveling to the site. SVAPP will be used for site visits where no physical work will occur and shall be and accepted by the Government prior to traveling to the site.
1.8.4.4 Activity Hazard Analysis (AHA). The Activity Hazard Analysis (AHA) is to be developed before beginning each work activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or sub-contractor is to perform work, the contractor performing that work activity shall prepare an AHA. AHAs will define the activities being performed and identify the sequences of work, the specific hazards anticipated, the site conditions, equipment, materials, and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level of risk. Work will not begin until the AHA for the work activity has been accepted by the CEHNC KO/COR in coordination with the Safety Office. AHAs shall be prepared in accordance with the most current version of EM 385-1-1, Chapter 2 and Section 6 of each applicable chapter thereafter.
1.8.4.5 Prime Contractor Corporate Safety Official / Corporate Official (CSO/CO). This contract requires a minimum of one Corporate Safety Official / Corporate Official to manage and oversee the implementation of the Prime Contractor’s Safety Program. The CSO or CO shall conduct roles and responsibilities listed in EM 385-1-1 (2024) Chapter 2-4.f.
1.8.4.6 Site Safety and Health Officer (SSHO). The contractor shall employ a competent person at each project to function as the Site Safety and Health Officer (SSHO). No work shall occur without an accepted SSHO onsite. The SSHO will manage the contractor’s APP. For site-specific SSHO requirements and qualifications refer to the EM 385-1-1, 02-3b and the PWS for each Task Order.
1.8.4.7 The SSHO on site can be a prime contractor or subcontractor employee unless otherwise specified in the task order PWS. If a subcontractor employee is the SSHO, he/she must work under stringent direction of the prime contractor’s CSO or CO equivalent (CSO or CO does not need to be onsite). The APP shall include discussion as to how the CSO or CO will ensure the L2 and/or L3 SSHOs is/are implementing the requirements of the prime contractor’s safety program, EM 385-1-1, OSHA, consensus standards, any additional local laws and regulations, and all accepted safety plans. This shall include but is not limited to the review of site documentation, site audits, training, meetings, and accident reports.
1.8.4.8 After Hours Work/Multiple Shifts. Planned after hours work or multiple shifts like dual shifts or scheduled work designed to not impact the customer is considered normal shift operations and shall still ensure that an SSHO, as required by scope of work, is on-site while work is being performed.
1.8.4.9 Site-Specific Addendum (SSA). SSAs are required for each site if work will be conducted on two or more distinct sites. The SSAs shall be submitted to the KO for review and acceptance by the CEHNC Safety Office prior to work starting. Each SSA shall contain detailed site-specific information only applicable to a specific location. It shall be attached to the APP as an appendix and be readily available on the jobsite.
1.8.4.10 Safety document resubmittals shall include the original safety reviewer’s comments with detailed responses (Form 7 or 4025). Changes shall be highlighted in the APP/AHA/Plan to make it obvious to the reviewer what changes were made.
1.8.4.11 Any Proposals, Change Orders, and Contract Modifications shall be verified that they are covered under the current accepted APP. If the pending work effort is NOT covered under the initial task order APP, the contractor shall submit, for government review and acceptance, an addendum to the APP.
1.8.4.12 Safety Training. The contractor is responsible for providing employee training in accordance with the EM 385-1-1 and the task order PWS. Employee safety training shall be documented (subject, date, attendees, etc.) in the monthly report submitted by the contractor to CEHNC.
1.8.4.13 Notifications and Reports. All accidents and near misses will be reported in accordance with EM 385-1-1 Table 2-1. The most current version of the ENG Form 3394 at the time of task order solicitation (currently 2021) shall be used for all reporting measures. Failure to comply with these requirements will be reflected on CPARS (If applicable).
1.8.4.14 Monthly Exposure Hours Report. This report is a compilation of employee-hours worked each month for all site workers, both prime and subcontractors. Hours associated with administrative activities such as payroll, human resource, service order managers/technicians, etc., are not counted. Exposure hours shall be submitted to HNC Contracting Office (CT). The data must be posted/submitted not later than 10 calendar days after the end of each month. Exposure data consists of man-hours expended in direct performance of the work performed on the jobsite. The monthly submission shall be broken down by Contract and identify exposure hours for each Contract. If no hours are worked on the project/task, a report showing zero (0) is required.
1.9 Post Award Conference and Periodic Progress Meetings: Attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with Contractor to review Contractor's performance (expect at least one program level review a year). At these meetings the KO will apprise Contractor of how the Government views Contractor’s performance and Contractor will apprise the Government of problems, if any, being experienced. Contractor shall take appropriate action on outstanding issues.
1.10 In addition to complying with the requirements outlined in FAR Part 22.13, FAR Provision 52.222-38, FAR Clause 52.222-35, FAR Clause 52.222-37, DFARS 222.13 and Department of Labor regulations, U.S. Army Corps of Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract. While no set-aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform services under this contract. The following resources are available to assist USACE contractors in their outreach efforts:
1.10.1 U.S. Department of Labor Veterans’ Employment and Training Service (VETS): https://www.dol.gov/vets/
1.10.2 Federal Veteran Employment Information: https://www.fedshirevets.gov/
1.10.3 Veterans Opportunity to Work (VOW) Program: https://www.benefits.va.gov/vow/
1.10.4 Hiring Our Heroes: https://www.uschamberfoundation.org/hiring-our-heroes
1.11 Program Manager: Contractor shall provide a Program Manager (PgM, reference Technical Exhibit 3, “Qualification of Contractor Personnel”) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for Contractor when the PgM is absent shall be designated in writing to the KO. The PgM or alternate shall have full authority to act for Contractor on all contract matters relating to daily operation of this contract.
1.12 Identification of Contractor Employees: Contractor personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
PART 2 ACRONYMS
ACPgM – Access Control Program ACS – Access Control Systems AHA – Activity Hazard Analysis APL – Approved Products List APP – Accident Prevention Plan AQL – Acceptable Quality Level AR – Army Regulation ATC – Authority to Connect ATO – Authority to Operate BAS – Building Automation System CAC – Common Access Card CAR – Corrective Action Request CCE – Contracting Center of Excellence CCTV – Closed Circuit Television CONUS – Contiguous United States COR – Contracting Officer’s Representative CEHNC – U.S. Army Corps of Engineers, Huntsville Center DA – Department of Army DD – Directives Division DISA – Defense Information Systems Agency DFARS – Defense Federal Acquisition Regulation Supplement DTS – Data Transmission System DoD – Department of Defense DODD – Department of Defense Directives DODI – Department of Defense Instructions DoDIN – DoD Information Network EM – Engineer Manual eMASS – Enterprise Mission Assurance Support Service ESC – Electronic Security Center ESS – Electronic Security System FAR – Federal Acquisition Regulation FAS – Fire Alarm System FIS – Federal Investigative Standards FSC – Federal Service Code HNC – U.S. Army Engineering and Support Center, Huntsville HQUSACE – Headquarters, U.S. Army Corps of Engineers IA – Information Assurance IASAE – Information Assurance System Architect and Engineer IAT – Information Assurance Technical IAVA – Information Assurance Vulnerability Alerts IAVB -Information Assurance Vulnerability Bulletin IAW – In Accordance With IDS – Intrusion Detection System PIT –Platform Information Technology IT – Information Technology JPAS – Joint Personnel Adjudication System KO – Contracting Officer LDD – Lost, Damaged, or Destroyed MATOC – Multiple Award Task Order Contract MCX – Mandatory Center of Expertise MNS – Mass Notification System OCONUS – Outside of the Contiguous United States OSHA – Occupational Safety and Health Administration PGI – Procedures, Guidance, and Information PgM – Program Manager PMP – Project Management Professional PWS – Performance Work Statement QA – Quality Assurance QASP – Quality Assurance Surveillance Plan QC – Quality Control QCP – Quality Control Plan QCS – Quality Control System RFP – Request for Proposal RMF – Risk Management Framework RMS – Resident Management System SAT – System Acceptance Testing SCADA - Supervisory Control and Data Acquisition SHP – Safety and Health Program SSHO – Site Safety and Health Officer SVAPP – Site Visits Accident Prevention Plan TPSS – Technical and Programmatic Support Services UFC – Unified Facilities Criteria UFGS – Unified Facilities Guide Specification UIC – Unit Identification Code UMCS - Utility Monitoring and Control System USACE – U.S. Army Corps of Engineers VSS – Video Surveillance System also known as CCTV
PART 3
GOVERNMENT PROPERTY AND SERVICES
3.1 Government Property: If determined to be in the best interest of the Government, the Government may provide equipment, materials, and/or services that will be specified in each task order PWS.
3.2 Government Furnished Materials and Support: The Government may provide property/materials for exclusive use by the Contractor as deemed appropriate for the Contractor to perform the requirements of each task order. If provided, the Government property/materials listed in the particular task orders will be furnished to the Contractor in an “as-is, where-is” condition in accordance with FAR Clause 52.245-2. Government property/materials necessary for the performance of the requirements of a task order will be provided when a task order is issued. If provided, a detailed listing of all property/materials to be provided will be included in the task order RFP and IAW FAR Clause 52.245-1 and DoDI 5000.64. Contractor shall check the items furnished for adequacy and accuracy prior to utilization. Contractor is not authorized to distribute Government-supplied materials without the express approval of the Contracting Officer.
3.3 Government Furnished Property (GFP): If it is determined by the Government that GFP will be provided to the Contractor, these items will be listed in each individual task order RFP. If GFP is provided, the Contractor shall have a system of internal controls to manage (control, use, reserve, protect, repair and maintain) Government property in its possession in accordance with FAR Clause 52.245-1 and sound business practice to control, protect, preserve and maintain all Government property specified in the contract. Contractor shall submit for approval a Property Management System Plan within 30 days of contract award detailing how the Contractor shall control, maintain, care for, and use Government property in its possession or control from the time of receipt until properly relieved of responsibility. This plan will address any sensitive items as well which shall be accounted for daily, monthly, and quarterly. The Contractor shall disclose any significant changes to its property management system to the Property Administrator prior to implementation of the changes. In the event the Contractor determines that additional property, equipment or supplies are needed to perform this contract or that repairs and replacements are required, the Contractor shall submit a written request to the Contracting Officer.
3.4 Lost Damaged or Destroyed Property: Contractor is responsible for reporting Lost, Damaged or Destroyed (LDD) GFP immediately upon discovery and requesting disposition instructions for all excess GFP no longer needed in the performance of the contract in accordance with FAR Clause 52.245-1. All transfers of government furnished property from the contractor to another organization or agency shall be accomplished in accordance with PGI 245.103-71 and by utilizing a DA From 1149 and submitted for approval by the Government Contracting Officer prior to implementation. See Section H for annual reporting requirement.
3.5 Information: The Government will provide Contractor with all necessary Government publications to include regulations, engineering pamphlets, technical manuals, standards, user’s manuals, and forms as necessary for the performance of tasks related to the work described in the individual task orders.
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4.1 All equipment and materials shall be provided by Contractor unless specified otherwise in the task order.
PART 5
SPECIFIC TASKS
5.1 Basic Services: The following requirements and deliverables are required under the base contract and may apply to any task order issued. Requirements described in each task order may complement, emphasize, increase, and/or decrease any requirements or processes mentioned in this Part. Each task order will identify the unique nature and scope of work required.
5.2 Contractor shall be able to perform all the specific tasks listed below. All tasks are to be performed IAW the requirements of the individual task order’s PWS, specifications, drawings, original manufacturer’s published procedures (if applicable), and any Submittal Description (SD) that may be required at the task order level. Contractor shall be able to:
5.2.1 Prepare system and component documentation to include drawings related to computers, field equipment panels, data transmission equipment, interfaces, instrumentation, and all other equipment, wiring diagrams, procedures for field installation of all equipment, and system testing procedures. Reports, drawings/sketches, and other deliverables shall be prepared in accordance with applicable DoD/DA criteria and as described in individual task orders.
5.2.2 Procure and install software. All software and software updates shall be approved by the Government prior to installation.
5.2.2.1 Install software IAW original software developer’s published procedures and documentation, and as required by the specification and individual task order. Software intended for initial installation will be required to undergo the DoD Risk Management Framework (RMF) process and comply with all applicable regulations. RMF requirements will be addressed further in individual task orders.
5.2.2.2 Procure and apply software license, as applicable to the system installed, and as further clarified by individual task orders.
5.2.2.3 Procure and provide software support agreements, as applicable to the systems installed, and as further clarified by individual task orders.
5.2.3 Procure and install hardware. All hardware shall be approved by the Government prior to installation. Contractor shall install hardware IAW manufacturer’s published procedures and documentation, and as required by the specifications and individual task orders.
5.2.4 Perform engineering surveys or assessments as defined in individual task orders. Contractor shall provide a written report (Site Survey Report) indicating recommended equipment installation and any differing conditions from those stated in the individual task order. This survey and assessment deliverables may include reports, specifications, and presentations related to retesting/verification of existing systems, security systems, vulnerability assessments, force protection assessments, fire protection and detection, smart-grids, energy production and consumption, arc flash, specialized equipment inspections, cybersecurity inventories, master planning and budgetary rough order of magnitude (ROM) estimates.
5.2.5 Installation Support: Contractor shall restore equipment and systems to their original intended use and design parameters. Work may include adjustment, calibration of and/or minor replacements of existing equipment that is under-performing, aged or failing to perform as originally intended or not in compliance with the applicable codes or specifications. Restoration work will not include development of the commissioning plan which would describe sequences of operation, setpoints, flow, etc., based upon a specific building utilization and occupancy. Contractor shall provide touch-labor required to actually execute commissioning plans developed by Licensed Architecture-Engineering (AE) Firms. Contractor shall assess field conditions, equipment installations, factory testing, pre-delivery testing, system acceptance testing, and provide other programmatic and technical support as required in individual task orders. Contractor shall purchase special equipment as required in individual task orders. Incidental construction, procurement and installation of ESS, UMCS, or FRCS components may also be required to enable the execution of some types of support services. Specific tasks may be related to any combination of the following areas of work:
· System monitoring and/or operation;
· System administration;
· System inventorying
· Restoring / adjusting controls or other related equipment and systems in new or existing facilities in accordance with existing design parameters;
· Troubleshoot, evaluate and develop system remediation, operations and improvements including testing, and demonstrating system concepts and applications;
· Configuring, calibrating, adjusting and programming systems;
· Modifying controls or metering systems;
· Utilities infrastructure data collection;
· Building technology assessments;
· Assessing equipment and configuration to meet cybersecurity standards;
· Training/Instructor support
· Testing, Adjusting, and balancing of building mechanical systems
· Cybersecurity technical assistance
· Provide documentation in support of system accreditation
· Provide testing, adjusting, and balancing (TAB) for air and water systems related to HVAC
5.2.6 Testing and Verification: Perform factory testing, system acceptance testing, performance verification testing, endurance testing, functional testing, and commissioning IAW the applicable and referenced sections of criteria and specifications in each individual task order.
5.2.7 Provide training of systems as required by the applicable sections of the specifications listed in the individual task order PWS.
5.2.8 Prepare installation drawings, sketches, network and/or dataflow diagrams, and other deliverables in accordance with DoD/DA criteria and as described in individual task orders. Contractor shall provide drawings in electronic media in the format designated in the individual task order. Contractor shall provide electronic copies as required in the individual task orders. Contractor shall deliver all drawings within time specified in the individual task order.
5.2.9 Perform special technical and professional services and studies as defined in individual task orders.
5.2.10 Provide after-action reports, accident reports, minutes of meetings and installation progress reports as required per task order.
5.2.11 Participate in a post-award conference at the site prior to starting work. The work will be IAW the applicable contract specifications, standard installation details, site specific requirements, and regulatory requirements as applicable.
5.2.12 Comply with Cybersecurity Requirements: Contractor shall design, develop, and integrate cybersecurity (to include, but not limited to, all hardware, software and/or equipment) IAW the DoD, Department of the Army (DA), U.S. Army Network Enterprise Center (NEC), and other applicable Government Agencies. This work shall be done IAW all applicable cybersecurity Regulations and Directives, as provided in this PWS and the individual task order. Any equipment provided that is subject to the DoD Unified Capabilities Requirements shall be listed on the DoD Information Network Approved Products List (DoDIN APL).
5.2.13 The contractor shall provide cybersecurity support required to execute cybersecurity related tasks such as providing material and services in support of obtaining a favorable accreditation decision such as an Authority to Operate (ATO) (i.e., provide security engineering services to assist in establishment of site processes and best practices; provide a secure, compliant baseline with proper documentation; perform a role such as ISSO, configuration manager, or SA; etc.).
5.2.14 The contractor shall have the ability to initiate and plan Risk Management Framework (RMF) activities such as:
5.2.14.1 Registering the system in eMASS and/or other websites or repositories required for DoD systems IAW Component policies and requisite cybersecurity program activities including but not limited to the Army Portfolio Management Solution (APMS).
5.2.14.2 Assigning cybersecurity controls and overlays in coordination with the appropriate System Owner (SO) and/or Authorizing Official (AO).
5.2.14.3 Determining appropriate cybersecurity Confidentiality-Integrity-Availability (CIA) impact levels/ratings in coordination with the appropriate SO and/or AO.
5.2.14.4 Assembling the RMF authorization team.
5.2.14.5 Initiating the system and organization level RMF controls’ system security implementation plan
5.2.14.6 Identify controls outside of the control of the local operating/owning organization and coordinate to obtain points of contacts and artifacts that support hybrid or inherited controls.
5.2.14.7 . Contractor shall ensure that personnel accessing information systems have the proper and current cybersecurity certification to perform cybersecurity functions IAW DoD 8140.03M, Information Assurance Workforce Improvement Program. Contractor shall meet the applicable cybersecurity certification requirements, including:
5.2.14.7.1 DoD-approved cybersecurity workforce certifications or approved alternatives appropriate for each category and level as listed in the current version of DoD 8140.03M.
5.2.14.7.2 Appropriate operating system certification for information assurance technical positions as required by DoD 8140.03M.
5.2.14.7.3 Upon request by the Government, Contractor shall provide documentation supporting the cybersecurity certification status of personnel performing cybersecurity functions. Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing cybersecurity functions.
5.3 Task Order Requirements:
5.3.1 Each task order will be negotiated after base contract award. Perform the work under individual task orders. Each task order will identify the specific work to be performed. Individual task orders may include additional technical requirements as necessary to define the work, including specifications, technical manuals, engineer instructions, and engineer technical letters. The performance period will be negotiated and determined for each individual task order. Contractor shall prepare and submit a detailed project schedule that shows an appropriate breakout of activities and includes any key milestones that may be stated in individual task orders.
5.3.2 When required, task orders will be competed among the awardees under the Multiple Award Task Order Contracts (MATOC). An electronic Request for Proposal (RFP) will be submitted to Contractor. Contractor will review the RFP and prepare a task order proposal as defined in the individual RFP letter for each task order.
5.3.3 Contractor shall itemize submitted proposals in sufficient detail such that the Government can determine that Contractor demonstrates an understanding of the requirements of the PWS, and familiarity with the technical and logistical requirements of the project.
5.3.4 Contractor shall provide sufficient detail in cost and pricing data to substantiate any proposed costs, so that the Government can determine whether the pricing proposed is fair and reasonable. Task order proposals shall include all ancillary costs associated with the requirements of each specific task order in an editable and unlocked format.
5.3.5 Contractor’s detailed and summarized cost breakdown shall reflect a clear understanding of the requirements outlined in the task order PWS, and IAW the base contract. Price proposals shall identify (for both the Prime and Subcontractor costs) the labor, equipment, and material costs for each installed security component. Correlate labor costs to the material installed. The price proposal shall also identify and detail travel, Other Direct Costs (ODC), profit, etc.
5.3.6 Task order awards will be determined based on best value to the Government.
5.4 Information Support and Documentation:
5.4.1 Contractor shall deliver all required technical information and data IAW the requirements, quantities, and schedules set forth in the individual task order PWS, or as otherwise specified or required. The requirements for contents and detail of operation and maintenance manuals, and testing documentation (including level and detail) shall be as described in applicable Unified Facilities Guide Specifications (UFGS) and shall be further clarified in the individual task order PWS.
5.4.2 Contractor shall prepare after-action and other reports to include progress reports, minutes of all meetings, confirmation notice for telephone calls, field inspection reports, calibration reports and installation reports. Contractor shall furnish copies of all such documents within five (5) working days to the points of contact identified in the task order after each specific action. Contractor shall formally report project status on a monthly basis, or other interval specified in the individual task order.
5.4.3 Contractor shall submit all Contractor-generated text in electronic form as defined in the individual task order. Extensive use of Internet e-mail communications will be required.
5.5 Continuation and Completion of Work:
5.5.1 A Contracting Officer's Representative (COR) will be appointed by the Contracting Officer to administer the contract. This representative shall be responsible for the coordination of all work under each individual task order. The company officer or representative designated as Contractor Manager shall be responsible for the complete coordination of all work under this contract. All work shall be accomplished IAW Contractor’s approved QCP. The Government may elect to provide third party technical inspection.
5.5.2 Contractor shall provide warranty coverage for all products and services provided under each task order for a period of one (1) year from the date of Government acceptance, or the offeror's standard commercial warranty period, whichever is greater. Government acceptance will be defined in the individual task order. Contractor shall provide the necessary support required to maintain the warranty. Upon any defect or product or service failure during the warranty period, Contractor’s response time to restore system service shall be within the timeframes indicated herein or as stated in the individual task order. “Mission Critical Outages” will require a maximum of four (4) hour response time during normal working hours and maximum of sixteen (16) hour response time for after hours and one (1) day to restore system operation. All other outages will require a maximum of three (3) days response time and seven (7) days to restore system operation. System outages assessed as “Mission Critical” will be at the discretion of the Contracting Officer or Contracting Officer’s Representative.
5.6 Travel: All travel and related expenses associated with the execution of work shall be reimbursed IAW FAR 31.205-46. Obtain all necessary documents/permits required for travel and performance of work. As task orders are issued for services, the travel requirements shall be identified by the Government and the offeror shall propose travel costs along with the methodology utilized in determining how travel costs were proposed in order to demonstrate cost and price reasonableness.
5.7 The Government may use the Resident Management System (RMS) for Windows, or other appropriate methodology and system, to assist in its monitoring and administration, as designated per task order. If required by the specific task order, use the Government-furnished Construction Contractor Module of RMS, referred to as Quality Control System (QCS), to record, maintain, and submit various types of information throughout the task order period. This joint Government-Contractor use of RMS and QCS will facilitate electronic exchange of information and overall management of the contract. QCS provides the means for Contractor to input, track, and electronically share information with the Government in the following areas: Administration, Finances, Quality Control, Submittal Monitoring, Scheduling, and Import/Export of Data.
5.8 Performance Standards:
5.8.1 Performance Standards for each task order will be established by the Government before award and conforming to FAR Subpart 37.6. The Government will monitor Contractor’s performance under this contract using the method of surveillance specified in Technical Exhibit 1, “Performance Requirements Summary”.
5.8.2 The applicable performance measures for the base contract include socio-economic goals, client satisfaction and quality review; and performance over all task orders awarded.
5.9 Contractor Personnel:
5.9.1 Prior to employees beginning work under the terms of this contract, Contractor will ensure that employees, at a minimum, meet the qualification requirements listed for each discipline shown in Technical Exhibit 3, “Qualification of Contractor Personnel” and, and if applicable, have the required current and valid professional certifications. At least one key personnel under the base contract shall have the authority to contractually bind Contractor.
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