Attachment 01 - Performance Work Statement - 4 May 2026.pdf

Attachment #1

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Attachment #1

PERFORMANCE WORK STATEMENT (PWS)

for

INTRUSION DETECTION SYSTEM (IDS)

Offutt AFB, Nebraska

28 Apr 2026

Attachment #1

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TABLE OF CONTENTS

TITLE:

1. DESCRIPTION OF SERVICES / GENERAL INFORMATION

1.1. GENERAL INFORMATION

1.2. TECHNICAL REQUIREMENTS

1.3. INSTALLATION REQUIREMENTS

1.4. ROUTINE SERVICE CALLS

1.5. EMERGENCY SERVICE CALLS

1.6. PREVENTIVE MAINTENANCE

1.7. PERFORM MAJOR INSPECTIONS

1.8. SERVICE LIMITATIONS

1.9. ADDITIONAL REQUIREMENTS

1.10. FUTURE GROWTH INFORMATION

1.11. MISCELLANEOUS INFORMATION

1.12. FALSE AND NUISANCE ALARMS

2. SERVICES DELIVERY SUMMARY

2.1. SERVICES DELIVERY SUMMARY

2.2. QUALITY CONTROL

2.3. QUALITY ASSURANCE

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4. APPENDICES

4.1. APPENDICES A. – APPLICABLE REFERENCE

4.2. APPENDICES B. – LIST OF ACRONYMS AND DEFINITIONS

4.3. APPENDICES C. – GOVERNMENT EQUIPMENT INVENTORY

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1. DESCRIPTION OF SERVICES / GENERAL INFORMATION

1.1. GENERAL INFORMATION. This Performance Work Statement (PWS) defines the requirements for the installation, testing, maintenance, and replacement of the General Electric (GE) MASterMind security system sensors, all automated access control system (ACS)/biometric systems, badge managing/issuing stations, network components, closed circuit television (CCTV) cameras, to include the CCTV recording system, immediate visual assessment (IVA) cameras, to include recording system, on Offutt Air Force Base (AFB), Nebraska, to include all Intrusion Detection Systems (IDS) equipment or future projects not covered by the centrally managed Fixed Site Sustainment contract. Successful implementation of this project is essential to providing Offutt AFB with a maintenance program to maintain a reliable and accurate IDS and CCTV capable of maximizing the protection of our national security resources.

1.1.1. EMPLOYEES. The Contractor shall provide all personnel, equipment, tools, materials, management, training, installation, operations, supervision, logistics support, and other items as defined in this PWS. The Contractor shall have a minimum of three (3) years of experience installing and maintaining GE MASterMind based IDS systems. The Contractor’s technical personnel shall be certified to install and maintain the GE MASterMind system. Contractor’s technical personnel shall also have experience installing and maintaining IVA/CCTV camera components prior to contract award. Contractor shall provide employees qualified to perform electrical and electronic troubleshooting, repair, testing, diagnostics, and proprietary programming of GE MASterMind based annunciator.

1.1.2. Contractor shall provide both preventive and corrective maintenance on sensors, ACS/biometric systems, IVA and CCTV cameras. These systems consist of all equipment and components necessary for the proper operation of access control, intrusion detection, IVA/CCTV systems, including IVA/CCTV recording. The Contractor shall provide a 24-hour service call phone number for the 55th Security Forces Squadron (SFS) Emergency Communication Center (ECC), and SFS Contracting Officer Representative (COR) personnel for maintenance requests.

1.1.3. The IDS contract is for the maintenance of Government owned equipment as well as modifications to existing equipment and installation of new equipment. The Contractor shall meet the standards of the Department of the Air Force Instruction (DAFI) 31-101/Base Defense Operations, Intelligence Community Directive (ICD) 705 Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities, Air Force Life Cycle Management Center (AFLCMC) Standardized Electronic Security Equipment (ESE) 0001 Siting and Design Requirements for Permanent Installations and CNSSI 7003 Protected Distribution Systems Specific tasks cannot be defined and evaluated individually for this service. Acceptable performance is defined as consistent operation that meets the criteria of DAFI 31-101, ICD 705, and ESE Master Installation and Acceptance Test and Turnover Plan (ESE-TP-0023-010.

1.1.4. This PWS shall encompass interior and exterior IDS, CCTV systems for surveillance and IVA system for assessment of alarm conditions, automated ACS (to include the biometrics system), Data Transmission Media (DTM), MetaLight, and alarm reporting systems for monitoring, control, and display of sensor alarm messages.

1.1.5. The Contractor shall provide technicians to perform maintenance/services on the IDS and its supported systems. Redundancy in this area is required.

1.2. TECHNICAL REQUIREMENTS.

1.2.1. All components and workmanship of the systemshall conform to the requirements of applicable publications and specification standards of this PWS. For Protection Level (PL) 1-4 areas/facilities/assets, interior/ exterior sensors, IVA cameras and video servers shall be sourced from the approved equipment listing unless connectivity and compatibility issues prevent integration to the monitoring station —the approved list can be found under AFLCMC Non-Nuclear IDS Configuration Management Database (CMD). Exception: Do not replace IDS (systems or components) that have already been purchased or installed only to meet this requirement. Upgrade components when they deteriorate or as required to meet operational needs. Interior sensors located within a Sensitive Compartmented Information Facilities (SCIF) shall be sourced from the CMD. All other IDS related components (e.g. badge manager/issuing station) shall meet Defense Intelligence Agency (DIA) approval as conveyed by the owning Special Security Representative.

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1.2.2. All details of workmanship or electrical and electronic maintenance and installation, cable management, and all work shall conform to the latest edition of the National Electric Code.

1.2.3. Contractor personnel shall attain current certification(s) for all personnel who will perform both preventive and corrective maintenance on all existing equipment in accordance with (IAW) DAFI 31-101.

1.2.4. Contractor personnel shall maintain all certifications necessary to stay current in accordance with standards set by the IDS security system.

1.3. INSTALLATION REQUIREMENTS.

1.3.1. PROVIDE COST ESTIMATES AND INSTALLATION OF UPGRADES. At times during the contract, the Contractor shall be requireed to provide cost estimates (i.e. new projects, installations, upgrades and additional work) for equipment and installation of equipment in current and new facilities. These cost estimates shall be accomplished within five (5) business days of the request, at no expense to the Government or the requesting agency. The Contractor shall submit a cost estimate on the Local Form (Attachment 7) to the Contracting Officer (CO) and the Contracting Administrator (CA) via e-mail. All cost estimates shall include a complete schedule for materials, devices, and equipment, which the Contractor proposes to incorporate in the work, to include breakdowns for labor (hours, rate, and labor categories/disciplines) and parts and model numbers for General Services Administration (GSA) and non-GSA (open market) items. This list shall include catalog numbers, diagrams, drawings, reports, and descriptions. This estimate shall be written in plain language describing in detail the work to be accomplished, as well as addressing the warranty and additional cost after warranty period in the proposal. All items shall be submitted on the local form (Attachment 7). No other action past submissionshall be accomplished on the part of the Contractor until a bilateral modification to the contract ise accomplished.

1.3.2. INSTALLATION. For new installations, the Contractor shall plan how they will install and provide the level of performance required by applicable regulations (Appendices 5.1.) and the Statement of Work (SOW). The SOW that the Government provides is just a starting point—equipment listed might change based on the site survey.

There shall be a site survey meeting to establish Intrusion Detection Equipment (IDE) requirements. The 55th SFS (as needed), 55th Communications Squadron (55 CS) (as needed), 55th Civil Engineering Squadron (55 CES) (as needed), the owner/user, the responsible COR, and the Contractor will attend a site survey of the proposed work-site. The Contractor shall provide the proposal within five (5) business days of the site survey. The responsible COR (as needed), the owner/user Security Certifier (as needed), and the Contractor shall determine placement and type of IDE to be used. No other action past submission shall be accomplished by the Contractor until such time that a bilateral modification to the contract is accomplished.

1.3.2.1. COORDINATION WITH OTHER CONTRACTORS: The Government may undertake or award other contracts for additional work unrelated to services performed on this PWS. The Contractor shall cooperate with the other Contractors and Government employees and adapt scheduling and performing the work under this PWS to accommodate the additional work, heeding any direction that may be provided by the CO. The Contractor shall not commit or permit any act that will interfere with the performance of work by any other Contractor or by Government employees.

1.3.3. REPAIR OF EXISTING WORK. Any work or repair shall conform with applicable publications to this PWS. Any damages to Government Property caused by the Contractor in conjunction with work being performed on this PWS shall be repaired/refinished by the Contractor at no additional cost to the Government. Conduit and fittings shalll not be exposed on finished walls and ceilings unless approved by the responsible COR. Where asbestos is suspected, the Contractor shall contact the 55 CES and the responsible COR with their concerns.

1.3.4. WARRANTY

1.3.4.1. IDS. The IDS equipment/parts and installation under section 1.3.2. of this PWS shall be warranted for the maximum period of manufacturer’s warranty allowed by commercial standards from the date of acceptance by beneficial use or final acceptance, whichever is earlier. The warranty period shall be noted on the Local Form (Attachment 7) for all new installs. The warranty shall be against defective materials, design, and workmanship.

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The installed IDS must meet the specification standards of this PWS. Upon receipt of notice from the Government or failure of any part of the warranted system during the warranty period, new replacement parts shall be furnished and installed promptly by the Contractor at no additional cost to the Government. Response times to accomplish item(s) under warranty shall comply with sections 1.4. and 1.5. depending on the type of failure.

1.3.4.1.1. Final Acceptance. Final Acceptance will begin when the customer, the responsible COR, and Contractor determine the involved area/equipment is usable.

1.3.4.2. The Contractor will keep current and provide a detailed inventory listing of equipment on a quarterly basis.

The listing should be provided as follows and within ten (10) calendar days of the new quarter.

1.3.4.2.1. Contractor shall provide listing: sorted by unit/organization, location, and drop number, as well as with total number of pieces of equipment (e.g. door/motion sensors, cameras, etc.) for each drop number.

1.3.4.2.2. Contractor listing shall provide date of warranty expiration on all newly installed equipment.

1.4. ROUTINE SERVICE CALLS.

1.4.1. The Contractor shall be responsible for responding to unscheduled maintenance service calls submitted by the ECC or owner/uni. Routine service calls are typically submitted Monday through Friday, 0730 – 1630 hrs.

(excluding Federal Holidays). Contractor shall provide all tools, diagnostic equipment, and any other equipment required for the performance of work. Contractor personnel shall respond within four (4) hours of service request, or next duty day, when any component of IDS, ACS, CCTV, or badge manager/issuing station fails. Failed components shall be repaired to full capability immediately unless the Contractor is awaiting parts (notify the responsible COR in this instance). The Contractor shall function-test the device/equipment repaired/replaced to validate proper operation with the customer and SFS Electronic Security Systems member present. If the device/equipment has been placed back in service, the Contractor shall request the work order be closed with the responsible COR. An average estimated workload for the 2025 year was 177 service calls.

1.4.1.1. All routine maintenance (failure of IDS, ACS/biometric systems, IVA/CCTV cameras that DO NOT require SFS guard posting or a failure that DOES NOT allow an intruder access to resources without being detected constitutes a routine situation), adjustments, or repairs of the IDS shall include deficiencies from inspection results and work requests submitted by the user. This maintenance shall be performed during normal duty hours, Monday through Friday, 0730 –1630.

1.4.1.2. In the event of a failure of the ACS system,the Contractor will conduct a complete test and review of the system to ensure it’s performing as required.

Para Type of Service Required Timelines Contractor notified by: Other Information

1.4.1. Service Calls – Routine Respond within four (4) hours (or next business day) ECC. or responsible COR Restore capability as soon as possible unless awaiting parts;

notify the responsible COR in this instance.

1.5. EMERGENCY SERVICE CALLS.

1.5.1. The Contractor shall be on call seven (7) days a week, twenty-four (24) hours a day, to include Government holidays. The Contractor shall provide contact information for these emergency services to the ECC/responsible COR.

1.5.2. Calls shall be initiated by a SFS representative of the ECC, the responsible COR, or other authorized person(s) designated by the responsible COR. Calls shall be made when the IDS is experiencing a catastrophic failure, major malfunction or if not functioning properly, and requires guard (personnel) posting and/or physical security checks, or would allow an intruder access to resources without being detected.

1.5.2.1. MISSION ESSENTIAL (ME) Priority 1: Catastrophic failures are defined as when the entire IDS system or a major portion fails (e.g. failure of the annunciation and display subsystem leaving no operational annunciator, or

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failure of the server eliminating communication between the annunciator and all alarm points).

1.5.2.2. (ME) Priority 1: Major Malfunctions exist when the possibility of an intruder penetrating an area boundary, or accessing a resource without passing through a line of detection or a detection capability, or by the failure of an annunciator when an alternate exists and is still operating.

1.5.2.3. For areas containing PL-1 and PL-2 resources, the Contractor shall respond within one hour for catastrophic failures and major malfunctions. Catastrophic failures and major malfunctions shall be repaired to at least a partial failure within 24 hours.

1.5.2.4. (ME) Priority 1 maintenance response requires the Contractor to respond and be on-site within one (1) hour after notification of a catastrophic failure or major malfunction. These two categories must be repaired to at least a partial failure within 24 hrs after failure occurred.

1.5.2.5. (ME) Priority 2: Partial failures are any other system degradations which do not leave any protected asset without at least one detection capability. The Contractor shall respond within four (4) hours of notification by the ECC/responsible COR for partial failures. This response time applies to individual system failures, alarm equipment, card access/biometric equipment, support equipment, video equipment, and component degrading security of all protection level/restricted areas, SCIFs, resource protection controlled areas.

1.5.2.6. The Contractor shall check with the ECC to ensure no other emergency actions are pending before departing the site.

1.5.2.7. When it is determined by the service representative that the problem is not with their equipment but instead is a result of a failure by a different Contractor or Government organization, the service representative will let the ECC and/or responsible COR know so they can contact the appropriate Contractor/organization at that time, rather than waiting until the next duty day.

Para Type of Service Required Timelines Contractor notified by: Other Information

1.5.2.4. Service Calls – Priority 1 Respond w/in 1 hr.; repair to partial w/in 24 hrs. ECC or responsible COR Areas containing PL 1 or 2 assets shall be repaired to at least a partial failure within 24 hrs.

1.5.2.5. Service Calls – Priority 2 Respond w/in 4 hrs. ECC or responsible COR 30 min. notification to SFS if shutting down or activating alarms.

Provide report to the responsible COR within 2 business days.

1.5.3. MAINTENANCE AND REPAIR SERVICES.

1.5.3.1. The Contractor shall prepare and provide a detailed report to the responsible COR within two (2) business daysof Priority 1 and 2 maintenance services. This report shall indicate the nature of the malfunction(s), response time, correction(s) made, and the number of occurrences for the system. If any additional work is required after initial work was conducted, a follow up report shall be required (submitted via e-mail).

1.5.3.2. When repairs or emergency maintenance will shut down the system or activate alarms, the Contractor shall coordinate with the ECC/responsible COR a minimum of 30 minutes prior to beginning any work.

1.5.3.2.1. (ME) The Contractor shall review the alarm queue immediately after any IDS major malfunctions or catastrophic/partial failures to ensure all alarm points are functioning as required.

1.5.4. After any routine maintenance, adjustment, or repairs are done, the IDS shall operate as demonstrated by the initial performance verification test and manufacturer’s recommendations. The Contractor shall perform function test on the device/equipment repaired/replaced to validate proper operation with the customer and SFS ESS member present.

1.5.5. New and/or repaired parts from the original equipment manufacturers shall be used in system repairs.

Compatible parts that are equivalent in form, fit and function may be substituted when an original equipment item

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is discontinued by the equipment manufacturer.

1.5.6. The Contractor shall be responsible for all troubleshooting, maintenance and the replacement of MetaLight chassis, MetaLight end units, fiber hubs, fiber media converters, patch cables from the MetaLight end unit or media convertor to the alarm, and any other Contractor installed device connected to the IDS network. Once the Contractor determines the problem is not with the equipment or Contractor installed premise cabling, the Government will troubleshoot the outside plant communications cabling.

1.5.7. The installation and maintenance of all premise fiber and copper cable connecting IDS equipment from building communications demarcation point shall be the responsibility of the Contractor. Contractor installed premise cabling shall meet or exceed current American National Standards Institute (ANSI)/National Electrical Contractors Association (NECA)/Building Industry Consulting Service International (BICSI) standards for Installing Commercial Building Telecommunications Cabling. All new IDS premises cabling installed shall have a pink in color jacket, labeled on both ends and at regular intervals (determined at site survey) and at points of exposure (including terminations and junction box access points) throughout its length with its IDS identification number, communications room termination location and IDS alarm location. Once IDS services are no longer required by customer, the IDS Contractor shall remove all unused premise cabling and notify 55 CS by opening a work order to remove all cross- connect fields. 55th CS will be responsible for existing Government owned outside plant copper and fiber connections from building communications demarcation point to Government owned communications distribution or interconnect facility external to the building. For any 55 CS installation or troubleshooting, a work order must be opened by calling the 55th CS Focal Point @ 402-294-2666 (CS will advise if an Enterprise IT-as-a-Service work ticket is required).

1.5.8. The Contractor shall ensure all clocks supporting the IDS and access control/biometrics systems are synched or complete synchronization as required to ensure the same time to the maximum extent possible. This shall be accomplished monthly.

1.5.9. The Contractor shall perform IDS system database backups at regular intervals not to exceed every 14 days, and shall perform a system database backup whenever the system configuration is changed to add or delete a facility, alarm panel, camera, etc. This database backup will be stored on Offutt AFB in a location mutually acceptable and accessible to the responsible COR and Contractor for use in system restoral if required. The database backup will be secured in a GSA approved safe (Government furnished equipment (GFE)), access will be limited to the Contractor and responsible COR and will not leave Offutt AFB without the responsible COR’s approval.

1.6. PREVENTIVE MAINTENANCE.

1.6.1. Within 30 calendar days of contract start date, the Contractor shall develop and submit to the responsible COR a Microsoft Excel or Microsoft Word document containing a proposed schedule of preventive maintenance activities.. Upon Government acceptance of the preventive maintenance schedule, the Contractor shall maintain and provide monthly updates to the responsible COR. The Contractor shall perform all work in accordance with the manufacturer’s recommended maintenance schedules. The preventive maintenance program shall be designed to ensure coverage of all alarmed areas and identify potential deficiencies prior to them becoming system failures. The Contractor’s technical personnel shall inspect and perform operational tests on all alarm system components to include sensors, keypads, ACS/biometric systems, and IVA/CCTV cameras on an annual basis or intervals suggested by the manufacturer. Inspection results shall be provided to the responsible COR within two (2) duty days following the inspection.

1.6.2. Maintenance reports/records shall be maintained by the Contractor in an automated database and be available for Government review at all times. This database format will be approved by the responsible COR.

Records shall be updated by the next duty day after any maintenance action, configuration change, or after the addition/acceptance of any new alarmed facilities or cameras. The maintenance reports/records shall, at a minimum, identify facility and equipment serviced, scheduled and actual completion dates, serial numbers (if available) of equipment inspected, and the individuals performing or observing the inspections. Contractor shall submit a copy of all maintenance actions, as-built drawings, and test and/or maintenance reports when requested by the responsible COR. All records remain the property of the Government and shall be turned over when requested by the responsible COR/CO or at the conclusion of the contract.

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1.6.2.1. System Operational Testing: The Contractor shall keep accurate records of the testing of all sensors.

Results shall be recorded on the system testing sheet and signed by site representative involved in the system test scenario. It is imperative that this be done after a catastrophic failure to ensure that all systems are operational.

1.6.2.2. Command and Control Operation: The Contractor shall ensure proper graphic, alarm information, and video imaging is displayed automatically when an alarm signal is received IAW DAFI 31-101.

1.6.2.3. The Contractor shall check and inspect all rack Uninterruptable Power Supply (UPS) and items supported by batteries, sensor alignment, and camera alignment.

1.6.2.4. The Contractor shall inspect, examine, clean, lubricate, electrically and mechanically adjust, and calibrate/perform checks at intervals suggested by the manufacturer and in accordance with the general preventative maintenance inspection procedures.

1.6.2.5. The Contractor shall keep accurate records of corrections and/or documentation of near failure conditions discovered during inspections. The Contractor shall notify the responsible COR of near failure conditions.

1.6.2.6. The Contractor shall maintain the IDS servers with the most up-to-date software commercially available.

When a newer version of the IDS software becomes available, the Contractor shall update the primary server and backup servers. This IDS is a closed system that cannot be connected to outside sources for data pushes or data dumps.

1.6.2.7. Non-critical issues discovered by the Contractor during other preventive maintenance shall be documented in the automated database and the responsible COR notified.

1.6.3. After any maintenance action, a full operational test shall be performed. This test shall be performed after the component has been placed back in service and all wiring has been reconnected. All peripheral equipment shall function normally. Testing of individual components with a complete system test shall not be permitted.

1.6.4. If adjustments are necessary to the equipment, they shall be performed at this time. If such adjustments affect the sensitivity or modify the operation of the alarm system, this shall be reported to the responsible COR.

1.6.5. The Contractor shall repair, if possible, or replace any component, part, and/or device of the alarm system that has failed.

1.6.6. All inspections and testing shall be performed between the hours of 0730-1630, exclusive of Saturdays, Sundays, Command directed down days (responsible COR to provide), and Federal holidays, except where special security requirements are concerned (the responsible COR shall designate these).

1.6.7. Testing for all other areas required by this PWS shall be accomplished by a qualified IDS technician, with a representative of 55th SFS present. Testing shall be scheduled no less than 48 business hours in advance for proper Government coordination. The responsible COR or his/her designated representative shall be the only persons allowed to schedule these tests. All documentation accomplished by the Contractor shall be forwarded to the responsible COR not later than one (1) full business day following the test.

1.7. PERFORM MAJOR INSPECTIONS.

1.7.1. The Contractor shall schedule and conduct two (2) major inspections per building per year. The schedule will be approved by the responsible COR prior to implementation. If the manufacturer recommends more inspections, the Contractor shall comply with the manufacturer’s recommendations. As a minimum, the inspection shall include the following:

1.7.1.1. Clean all system equipment and local processors including interior and exterior surfaces.

1.7.1.2. Perform diagnostic testing on all systems and equipment and correct all deficiencies found during testing.

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1.7.1.3. Check door opening/walk test and calibrate each sensor.

1.7.1.4. Run all system software diagnostics and correct all diagnosed problems.

1.7.1.5. Conduct all other inspection and maintenance procedures for major inspections as recommended by the manufacturer.

1.8. SERVICE LIMITATIONS.

1.8.1. The Contractor shall service all selected Government owned IDE/ACS/biometric readers included as part of the system or systems.

1.8.2. The Contractor shall not be responsible for cost to repair damage to this system caused by the following:

1.8.2.1. Government validated damage to the system caused by a change in the value or characteristics of the electric power supplied.

1.8.2.2. Government validated damage to the system caused by lightning, unauthorized testing of the system, telephone line failure, or other service on the same telephone cable that may induce current to the IDS.

1.8.2.3. Government validated damage from misuse.

1.8.2.4. Government validated damage from falling objects, fire, theft, hail, explosion, earthquake, windstorm, water, flood, vandalism, riot, or acts of war or terrorism.

1.8.2.5. Any additional requirements or service caused by a third party, for the interruptions/malfunctions of the

IDS.

1.8.2.5.1. Any modification, extensions, deletions, or other changes in the IDS required due to changes of space, design, or operation in secured areas are not covered by this PWS.

1.8.2.5.2. Any interruption to the IDS protection by workmen in the area, other than the IDS Contractors.

1.9. ADDITIONAL REQUIREMENTS.

1.9.1. The Contractor shall deprogram unused sensors to prevent annunciation at the SFS monitoring station.

1.10. FUTURE GROWTH INFORMATION.

1.10.1. New installations. New installation of equipment will be requested by the responsible COR. The responsible COR will provide a project number, a customer developed SOW, Statement of Need (SON), or Statement of Objectives (SOO), drawings and any other pertinent documents to the contracting office, who will then forward them to the Contractor’s representative/office. The responsible COR will coordinate a time for the necessary parties to meet with the Contractor to view the area(s) that the work is to be accomplished in and address any questions and provide any clarifications. The responsible COR, the Security Certifier (as needed), and the Contractor shall determine placement and type of IDE to be used. Questions/clarifications from the Contractor shall be submitted in writing to the CO, who will then forward them to the responsible COR. The responsible COR will then distribute them to the customer for technical review/acceptance. The Contractor shall provide the proposal within five (5) business days of the site survey walk through to the CO. A written proposal/quote shall be provided on the Local Form (Attachment 7) with a cost break down, to include disciplines being broken out separately, and be provided to the CO. The proposal shall include a time frame (Period of Performance (PoP)) for the accomplishment of the project. No other action past submission shall be accomplished on the part of the Contractor until a bilateral modification to the contract is accomplished and a signed copy sent to the Contractor. Upon completion, the Contractor shall function test the device/equipment installed to validate proper operation with the customer and responsible COR. If the new device/equipment has been placed in service and accepted by the

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Government, the Contractor shall submit invoicing and receiving report in Wide Area Work Flow (WAWF) system IAW Local BZ and the Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.232-7006 of the contract. Determination of new projects shall be based on the definitions below. An average estimated workload for the life of the prior contract was 82 (update as needed) new projects.

1.10.2. Simple projects. Simple projects (i.e., alarming a small room) may include efforts like the installation of a DMP panel, keypad, motion sensor, and door contact to adding camera coverage with monitor to an area.

1.10.3. Complex projects. Complex projects may include efforts like running cable/wiring through the tunnels, to installing cameras/digital video recorders and card readers/biometrics.

1.10.4. (ME) Furtherance of projects during a national crisis/local contingency operations will be based on impact to customer’s mission. Determinations to continue or cease work efforts will be made by the CO.

1.10.5. Installation and testing of the IDS shall be performed by U.S. companies using U.S. citizens. The Contractor shall verify the identity and employment eligibility of anyone to be hired (Ref: U.S. Department of Labor:

http://www.dol.gov/compliance/guid/aw.htm#whowhich).

1.11. MISCELLANEOUS INFORMATION.

1.11.1. PERIODIC PROGRESS MEETINGS. The CO, responsible COR, and other Government personnel, as appropriate, will meet periodically with the Contractor to review the Contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any being experienced. The Contractor will also notify the CO (in writing) of any work being performedthat the Contractor considers over and above the requirements of the contract.

Appropriate action shall be taken to resolve outstanding issues. The minutes of these meetings will be recorded in writing by the COR, signed by the CO and any other personnel as deemed appropriate, and distributed to the functional area and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall set out in writing to the CO any areas of non-concurrence.

1.11.2. SECURITY REQUIREMENTS. Contractor personnel shall obtain and possess at all times while on Offutt AFB, an authorized identification (ID) Common Access Card (CAC) and Restricted Area Badge (only in applicable areas). Contractor personnel shall attain a flight line competency card prior to operating a vehicle on the Offutt airfield. All Contractor personnel shall submit their clearance paperwork (see Para 1.11.2 - 1.11.4. below) before the Unit Security Manager/Trusted Agent can request a CAC. It is estimated that approximately two (2) business days of processing for these ID Cards are required for each Contractor employee prior to contract start date.

All Contractor personnel working on Offutt AFB shall be U.S. Citizens.

1.11.2.1. The Contract ID Request Form (Attachment 4) shall be submitted for all Contractor personnel who are to work on this PWS.

1.11.2.2. Contractor shall complete the DD 254, Department of Defense Contract Security Classification Specification (Storage Safeguard), (Attachment 6), upon award.

1.11.3. NATIONAL AGENCY CHECKS WITH WRITTEN INQUIRIES (NACI). The Contractor shall obtain a favorable NACI investigation for its employees for unescorted entry to restricted areas. This shall be accomplished by downloading Electronic Questionnaire for Investigation Processing (eQIP) from the internet using the address of www.dss.mil. Using the computer program, each individual requiring unescorted accessshall accomplish a questionnaire for Non-Sensitive Position on a Standard Form (SF) 85 and a Declaration of Employment (Optional (OP) Form 306). After accomplishment, call the responsible COR for the processing of the Air Force (AF) Form 2583, and also the 55th Wing/Industrial Personnel Security Section, (55 WG/IP), at 402- 294-2582 who will initiate the NACI.

1.11.4. SINGLE SCOPE BACKGROUND INVESTIGATIONS (SSBI). The Contractor shall designate two (2) (one (1) primary and one (1) alternate) employees to obtain and maintain a favorable SSBI investigation for system administration duties on Offutt AFB and unescorted entry to restricted areas. The Contractor’s facility security officer shall ensure this process is completed and/or a current favorable Top Secret investigation maintained. 55 SFS http://www.dol.gov/compliance/guid/aw.htm#whowhich) http://www.dss.mil/

Page 11 of 28 PWS security manager, as the sponsoring agency, will verify through the Joint Personnel Adjudication System (JPAS) that a valid investigation and clearance is active for the primary and alternate system administrator. Contractor employees will not perform these functions until such time as the clearance process is completed.

1.11.4.1. The DD Form 254(s) (Attachment 6) shall be submitted prior to or upon award of the contract.

1.11.5. RESTRICTED AREA BADGE (RAB). The Contractor shall request and obtain United States Air Force Restricted Area Badge(s) for all personnel who require unescorted entry into restricted area(s) for specific work for the duration of the contract.

1.11.5.1. All Contractor personnel who will hold a restricted area badge shall receive annual security training, a briefing, and the Contractor’s DD Form 2586 updated by the 55 SFS security manager on the areas, procedures, and policies for restricted area access.

1.11.6. ID CARDS/RABs. The Contractor shall be responsible for controlling and accounting for all identification cards and restricted area badges. When an employee(s) leave the employment of the Contractor, the Contractor shall recover the ID Cards and all other entry/security documents from the terminated employee within one

(1) business day and deliver these items to the responsible COR. In the event that any Contractor’s base pass, ID Card, Restricted Area Badge, or other such item(s) are lost or stolen, the Contractor shall notify the responsible COR immediately.

1.11.7. SECURITY TRAINING. The Contractor shall ensure all employees who work on the IDS are available to receive initial and recurring security education training from the 55 SFS security manager. This training shall be conducted IAW Department of Defense (DoD) 5200.1-R, Information Security Program Regulation, and AFI 31- 401, Information Security Program Management. Additional training shall be required for those who work in Air Force controlled/restricted areas IAW DAFI 31-101.

1.11.8. TRAFFIC LAWS. See Motor Vehicle Operation on Base, OAFBI 31-218(I), Motor Vehicle Traffic Supervision w_IC 1.

1.11.9. CONTRABAND, WEAPONS, FIREARMS, AND AMMUNITION. Contractor employees are prohibited from possessing contraband, dangerous weapons, firearms, and ammunition on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on Offutt AFB, to include off-base areas under Offutt proprietary jurisdiction.

1.11.10. LISTING OF EMPLOYEES. The Contractor shall maintain a current listing of employees. The list shall include the employee's names, social security numbers and type of investigations if contract work involves unescorted entry to Air Force restricted areas or other sensitive areas designated by the installation commander. The list shall be provided to the responsible COR and sponsoring agency security manager. An updated listing shall be provided when an employee's status or information changes.

1.11.11. Contractor personnel shall present a clean, neat appearance and be easily recognized. The Contractor shall furnish each employee with an identification badge. The badge shall contain, as a minimum, a picture of the person, the person’s name, and the name of the Contractor. All badges shall be uniform, worn on the outer clothing, and be visible at all times.

1.11.12. CLEAN UP. The Contractor shall keep the interior and exterior of the Contractor’s office/maintenance location and all work areas and storage areas free from accumulation of waste material and rubbish. Upon completion of the job, the Contractor shall leave the work area and surrounding premises in a clean, neat, workmanlike condition and in accordance with commercial practice.

1.11.13. MATERIAL RECYCLING: The Contractor shall comply with all federal, state, and local recycling and solid waste diversion requirements in addition to base specific Solid Waste Management plans or procedures.

Participation shall include maximum use of recycled paper products and replacement parts. Contractor disposition of replaced parts and other recyclable products such as paper and cardboard shall be accomplished at designated base recycle facilities unless specifically required at another site. Contractor shall return any leftover materials paid for by the Government to the responsible COR.

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1.11.14. HOURS OF OPERATION.

1.11.14.1. NORMAL BUSINESS HOURS: Contractor hours of operation shall be 0730-1630, Monday through Friday, excluding federal holidays.

1.11.14.2. NON BUSINESS HOURS: Contractor shall have personnel available seven (7) days a week, twenty-four (24) hours a day, every day of the year.

1.11.14.3. The Contractor’s Program Manager (PM) or alternate shall be available during normal business hours, 0730-1630, Monday through Friday, within sixty (60) minutes to meet on installation and maintenance issues with the responsible COR or designated personnel.

1.11.14.4. NOTICE OF CONTINUATION OF ESSENTIAL CONTRACTOR SERVICES:

“ME functions” means those organizational activities that must be performed under all circumstances to achieve DoD component missions or responsibilities, as determined by the appropriate functional commander or civilian equivalent. Failure to perform or sustain these functions would significantly affect the DoD’s ability to provide vital services or exercise authority, direction, and control. In case of inclement weather, the Contractor shall be considered mission essential and required to perform service call work. (Note: Those services deemed mission essential are designated following the number of each paragraph describing the performance of that service with the symbol (ME).)

1.11.14.5. PERFORMANCE OF WORK DURING NATIONAL CRISIS: In accordance with Department of Defense Instruction (DODI) 1100.22, dated April 12, 2010 "Policy and Procedures for Determining Workforce Mix,” all services or any specifically designated portions of the functions accomplished under this PWS shall be performed during all wartime operations. Wartime operations are those actions including wartime commitments and contingency planning and exercises necessary to support current or future United States Air Force wartime commitments. Contractor personnel will be advised of the functions that will be continued during wartime-related contingencies. The Government shall have the unilateral right to extend performance of the contract as long as the wartime contingencies exist. Contract payment will be in accordance with the existing contract rate.

1.11.15. DRAWINGS FOR ALL NEW PROJECTS.

1.11.15.1. The Contractor shall submit copies of all drawings to include updates or changes, which pertain to any new installations or updates of the system, to the responsible COR and all such drawings once a year in a complete electronic format to the responsible COR (on a compact disk CD), in an approved Contractor format. As a minimum, drawings shall contain:

1.11.15.1.1. IDS MONITORING STATION: To include layout, arrangement of monitor panels, emergency panels, and all other equipment included in the system specification of the system on emergency power.

1.11.15.1.2. WIRING DIAGRAMS: Complete system wiring diagram identifying each system device location, size, and types of conductors required for interconnection between system components.

1.11.15.1.3. LAYOUT OF SECURED AREAS: Drawings shall be furnished for each protected area showing the location and types of devices as they are currently installed.

1.11.15.1.4. CONFIGURATION STATUS: The Contractor shall prepare and provide a comprehensive report containing a baseline of all known equipment installed by the Contractor. The report shall contain all current amended configuration data as a result of corrective and preventive maintenance and will contain nomenclature, location, date installed, manufacturer, model number, serial number, item cost, associated drawing number – with latest “as-built” revision date, warranty information (including expiration and renewal dates for software and licenses) and applicable technical documentation with latest change or revision. Include the method and level of encryption between points on the requested system diagram.

1.11.15.2. The Contractor shall turn over all drawings and site-specific documentation requiring destruction to the responsible COR.

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1.11.16. DOCUMENTATION OF TRAINING.

1.11.16.1. The Contractor shall provide all documentation, program information, and hands on training for the Government personnel that will be operating the system once installation is complete.

1.11.16.2. TRAINING OF SFS ALARM OPERATORS. The Contractor shall conduct a training program for designated alarm operators (per DAFI 31-101), as needed, approximately 12 times per year. The training program includes instructions on the operation of the monitor facilities—acknowledging, assessing, and responding to alarms, system failures, equipment in the protected area, and procedures to be followed when submitting work orders. Training shall be presented by a qualified instructor/Contractor technician for the IDS system using materials provided by the SFS COR. Request for refresher training shall be submitted through the SFS COR or his/her designated representative.

1.11.17. SPLIT PASSWORDS FOR THE IDS COMPUTER SYSTEM AND MAINTENANCE.

1.11.17.1. Due to the unavailability of a dual line password, a split password to gain access to the IDS computer system is necessary to prevent individual access to the database by either the Contractor or SFS personnel.

1.11.17.2. A split password system will be established between the Contractor and SFS COR. The password shall be changed when either Contractor personnel or the SFS COR experience a change-over in personnel, or when compromise is suspected or known.

1.11.18. DAY-TO-DAY AND EMERGENCY ACCESS TO THE IDS HEAD-END COMPUTER SYSTEM.

1.11.18.1. ROUTINE ACCESS: Upon the arrival of Contractor personnel to accomplish routine functions requiring maintenance and/or administrative access to the IDS computer(s), the SFS COR shall be notified and remain at the side of Contractor personnel to accomplish the login requirements. Whenever possible, during normal business hours, the Contractor shall provide a minimum two (2) hour pre-notification that work is to be performed on the computer system.

1.11.18.2. EMERGENCY ACCESS: The SFS COR will ensure properly authorized SFS personnel are dispatched to Building (Bldg.) 288 and are standing by to execute the SFS portion of the maintenance password as needed. This will be accomplished any time a non-business hour request is made for the Contractor to respond and that work might involve the need to access the IDS computer(s). In an emergency or non-business hour situation, the Contractor shall determine if access to the computer(s) is required at the same time the Contractor makes their initial acknowledgment phone call. If a potential need for access to the IDS computer(s) is indicated, the SFS COR will immediately arrange to place properly authorized personnel at the indicated location for interface to the computer. This individual will remain at that location until the service call is completed or until the Contractor technician indicates that there will be no further requirement for access to the IDS computer(s).

1.11.19. TYPE OF SYSTEM. The IDS is of the type to transmit signals automatically over electronically supervised lines for IDS in protected areas to a monitoring facility in Bldg. 288/ECC.

1.11.19.1. The Contractor shall provide graphics, text, and video display (applicable only to IVA cameras) of the annunciated alarm area(s) as directed in DAFI 31-101.

1.11.20. DROP NUMBERS OF INVENTORY. A computer listing of existing inventory indicates the extent and location of the IDS. If any departures are deemed necessary by the Contractor, details of such departures and the reasons therefore shall be submitted for approval to the CO.

1.11.20.1 ADDITION OF INVENTORY. The Contractor shall provide an updated detailed inventory of equipment on a quarterly basis along with a listing of equipment for which the warranty will expire during the upcoming three months.

1.11.21. DESIGN CONCEPT. The Contractor shall provide defeat resistant design of the IDS equipment. All devices shall be inherently stable, defeat resistant, fail safe, durable, reliable, and suitable in every respect for

Page 14 of 28 PWS satisfactory, long-lasting, and continuous operation.

1.11.22. COMPATIBLE PRODUCTS. The Contractor shall reutilize Government provided equipment, unless otherwise specifically approved by the CO. All IDE installed in the system shall be new and of compatible design. The IDE shall be the manufacturer's designs current at the time of delivery, except as may be required to meet specification requirements.

1.11.23. ELECTRONIC COUNTERMEASURE VULNERABILITY. IDS, techniques, and circuits shall be designed to provide invulnerability to electronic countermeasure action.

1.12. FALSE AND NUISANCE ALARMS.

1.12.1. False alarms are those for which no cause can be determined. Nuisance alarms are those caused by an influence the sensor was designed to detect such as an animal or act of nature (e.g. wind, lightning, seismic activity), but is not related to an intrusion. The influence that caused the nuisance alarm must be clearly identifiable, short term, and followed by an immediate reset or it is considered a false alarm. IDS shall be designed and maintained to minimize false and nuisance alarms, while assuring a detection across the zone.

1.12.2. INTERIOR IDS. IAW DAFI 31-101 no more than one (1) false alarm per individual sensor point within 30 calendar days is acceptable.

1.12.3. EXTERIOR IDS. IAW DAFI 31-101 no more than one (1) false alarm per individual sensor point within the previous 24-hour period is acceptable. The Contractor shall take proactive measures (such as animal control fences, wind filters, vegetation control, etc.), that may be required for new projects to maintain this standard.

1.12.3.1. No more than three nuisance alarms per individual sensor point within the previous 24-hour period is acceptable.

1.13. Reporting

1.13.1 The Contractor shall generate daily alarm reports. This will include all weekend days included into any Monday generated reports. These shall be submitted to the responsible COR the following duty day of all reports.

2. SERVICES DELIVERY SUMMARY

2.1. SERVICES DELIVERY SUMMARY. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

2.2. QUALITY CONTROL. The Contractor shall develop, implement, and execute a Quality Control program to ensure services are performed to appropriate standards and IAW this PWS.