Attachment 0001 - SOW - School Bus Services - April 2025.pdf

STATEMENT OF WORK

SCHOOL BUS SERVICES

APRIL 2025

1.0 SCOPE

The Contractor shall be responsible for providing transportation of military/civilian dependents residing at Rock Island Arsenal (RIA), and/or attending the Child and Youth Services (CYS) Center on RIA back and forth to three Moline, Illinois schools, which include: Ben Franklin Elementary, Wilson Junior High, and Moline Senior High School.

The Contractor is to provide this service for the school term beginning in August of each year and ending the following June, which is approximately 176 days per school year. The Contractor shall provide services for all days that school is in session, including days that are not a full school day, and for makeup days due to inclement weather or other circumstance. The number of students riding the bus fluctuates during the school year but approximately is in the low sixties. In the event of an emergency situation, immediate bus service will be required for approximately 330 children varying in ages from 6-months to 18 years, and 85 staff; these individuals will need transported from multiple childcare facilities on RIA to a to-be-determined location within a 15-mile radius of RIA.

2.0 PERSONNEL FUNCTIONS

a. The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be affected without a written modification to the contract, executed by the KO authorizing such changes. The COR will approve all submittals and plans required in this PWS.

b. The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR monitors all technical aspects of the Contract and assists the KO in contract administration. The COR performs the following functions: Ensure the Contractor performs the technical requirements of the contract; perform necessary inspections in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the Contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor the Contractor's performance and notify both the KO and the Contractor of any deficiencies; and provide site entry for Contractor personnel.

The COR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

c. The term Contractor Personnel refers to all personnel employed by the Contractor, including subcontracted personnel and any other personnel acting on behalf of the Contractor. The Contractor shall provide all necessary personnel to maintain performance standards and accomplish Contract work within specified time frames. The Contractor shall ensure that personnel are trained, certified and/or licensed, as required by the PWS, prior to the start of the Period of Performance (PoP) and throughout the life of the contract. Personnel in-training must perform work under the supervision of an individual with the required credentials, and all such work shall be certified as correct by the supervising personnel.

d. All Contractor personnel shall be legal residents of the United States. Contractor personnel shall be able to communicate clearly in the English language. English shall be used for all correspondence and reporting. All Contractor employees shall obey security regulations and traffic signs posted on RIA. The Contractor shall not employ personnel who cannot comply with access requirements of the installation or standards of conduct.

e. All Contractor personnel on USAG-RIA shall obey all regulations in effect during the Contract period. The Contractor shall be responsible for maintaining satisfactory standards of employee competency and conduct, and for taking disciplinary actions as required. Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Government reserves the right to require removal from the job site of any Contractor employee who endangers persons or property, whose continued employment is inconsistent with the interests of military security, or whose presence deters the accomplishment of work. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the Installation. In cases where the standards are not met, the KO will advise the Contractor of the reason for requesting an employee's removal or withdrawing his or her authorization to enter the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

3.0 SPECIFIC TASKS

3.1 ESTABLISH SCHEDULE AND ROUTE

3.1.1 The Contractor shall be responsible for contacting the Contracting Officer Representative (COR) to obtain the schedule and hours of operation for the school year during the contract. Upon receipt of this schedule the Contractor shall be responsible for coordinating with the COR to obtain the location, quantity, and age of military/civilian dependents to facilitate formulation of the schedule of designated routes and stops for the upcoming school year. Bus stops may be added or removed due to children moving onto or moving from RIA. The COR will notify the contractor of any changes to the bus stops and will provide a two-day notice in the event of a change taking place.

3.1.2 The Contractor shall not deviate from the established schedule or from the designated stops except for reasons beyond his/her control. Any deviation from the established schedule will be provided to the COR and the Outreach Services Director Rock Island Arsenal Child & Youth Services within 30 minutes of becoming known to the contractor. Examples include bus driver sickness or mechanical issues.

The COR shall promptly report to the Contractor if such delays or deviations need to occur.

3.2 MORNING RUNS

The Contractor shall provide two scheduled runs in the morning, with route number one making designated stops on RIA to pick up Wilson Junior High and Moline Senior High School students and delivering them to their respective destination no later than 10 minutes prior to the school start time. Route number two makes designated stops on RIA to pick up Ben Franklin Elementary students and delivers them to their respective school no later than 10 minutes prior to the school start time.

3.3 AFTERNOON RUNS

For the afternoon runs, the Contractor shall have the bus positioned at each school no later than 10 minutes prior to the school dismissal time. The Contractor shall provide two scheduled runs in the afternoon. The first run will arrive at Ben Franklin School to pick up all RIA students and transport them back to their designated stops on RIA. The second run will arrive at Wilson Junior High to pick up all students and then travel to Moline Senior High to pick up students and return to RIA, making each designated stop.

3.4 LATE STARTS or EARLY CLOSE

Special situations may arise that will require the Contractor to make additional runs to and from school in a day. Staggered days for testing are an example. This type of special situation is normally listed in the school calendar at the beginning of the school year. However, other unforeseen, special situations may cause bus runs to be cancelled (weather and COVID-19 are examples). Cancelled bus runs due to cancelled school days and special situations shall not be invoiced to the Government. School make-up class days shall be considered as normal school days and invoiced accordingly. The Contractor shall be responsible for providing the transportation to the schools during make-up days. Should school start late or close early due to weather conditions or any other emergency, the Contractor shall provide transportation in accordance with the hours of the school day. Contractor shall ensure transportation is available at times designated for late start or early school dismissals. There are, on average, 18 late starts/early dismissals per year.

3.5 EMERGENCY SERVICES

3.5.1 In the event of an emergency, the contractor shall provide emergency busing service for approximately 330 children ranging in age from 6 weeks-18 years and approximately 85 staff from childcare facilities on the Rock Island Arsenal to include buildings 11, 15, 16 Child Development Center (CDC) and 150 Child and Youth Services (CYS). This transportation may be provided Monday-Friday between the hours of 6:00 AM through 5:30 PM. Children/youths may be transported to a location to be determined depending on the emergency situation, within a fifteen-mile radius of the Rock Island Arsenal in Illinois or Iowa. Buses must arrive at Rock Island Arsenal within 30 minutes of notification via the Davenport, Rock Island or Moline entrance depending on the emergency and what entrance is accessible to emergency responder vehicles. The time of arrival will be noted by Security personnel.

3.5.2 The number of buses required to transport children/youth will be determined by the contractor based on numbers of children/staff and capacity/capability of buses.

3.5.3 Buses must be standard school buses with safety arms and safety lights.

3.5.4 When the buses arrive at the childcare facilities, the COR will inform the bus driver of the location to transport the children/youth. Bus and driver will remain at the drop off location for 30 minutes after arrival to ensure further transportation to another location is not required.

3.6 DISCIPLINE

The Contractor shall be responsible for assuring that all children riding the school bus follow school bus rules established within guidelines listed in “Attachment 3 School Bus Rules”.

Written reports of the violation shall be sent to Commander, Rock Island Arsenal, ATTN:

IMRI-PW, Rock Island, IL 61299·5000 within two working days.

3.7 SPECIAL REQUIREMENTS

3.7.1 According to Army Directive 2014-23 Conduct of Screening and Background Checks For Individuals Who Have Regular Contact With Children in Army Programs, all bus drivers who transport RIA students to and from school are required to pass the Child Care National Agency Check and Inquires (CNACI) before performing contracted services on RIA. The CNACI checks will be initiated and processed through the RIA Security Office.

3.7.2 A non-disclosure agreement will be signed by the project prime before report/start date of contract.

3.7.3 All Contractor employees working in support of the Child Development Center (CDC), and/or the Child and Youth Services (CYS) shall be escorted at all times. The Contractor employees shall check in with the front desk and not proceed until escorted by a staff member to the work area. The escort will remain with the contract worker at all times. If the escort leaves or is not available, the Contractor shall stop work and wait at the front desk.

3.8 BUSES

3.8.1. The buses used must be glossy yellow, equipped with a Stop Signal Arm, eight blinking lights, and 39" seat backs and have markings that proclaim it is a "School Bus.”

3.8.2. Buses utilized must strictly conform to the “Highway Safety Program Guideline No.

17 Pupil Transportation Safety” (see Attachment 1) and 625 ILCS 5/Ch. 12 Art. VIIITR heading Article VIII “Special Requirements for School Buses” (see Attachment 2).

3.8.3. Buses shall be equipped with interior cameras with sound and video with the capability to capture and store 30 days of passenger surveillance. Contractor shall be able to provide any specific date of footage within the 30-day requirement when requested by government. Contractor shall have 2 working days to send to Directorate of Logistics and COR via e- mail attachment. The viewing footage must be sent with .wmv files format.

3.8.4. At the determination of the Director of Emergency Services, armed personnel may be required to ride on a bus or have personnel follow a bus to ensure personnel are protected.

3.9 EXCLUSIVITY

The Contractor shall provide this service exclusively for the military family members residing at RIA and other military/civilian dependent children attending the RIA Child Development Youth Center. School buses provided by the contractor under this solicitation will not be open to the general public and/or guests of students.

4.0 ROCK ISLAND ARSENAL ACCESS AND GENERAL PROTECTION /SECURITY

POLICY AND PROCEDURES

4.1 ROCK ISLAND ARSENAL ACCESS

4.1.1 Contractor and all associated sub-contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9 Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause in this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in the contractor security matters or processes.

4.1.2. Contractor personnel requesting access to Rock Island Arsenal will enter through the designated Visitor Control Center (VCC). Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Vehicle and equipment operators must also be ready to show current vehicle registration, and proof of state required minimum liability insurance.

Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Rock Island Arsenal.

4.1.3. All personnel and vehicles are subject to search and identification verification.

The contractor will abide by all instructions from security and law enforcement personnel; otherwise, the contractor will be denied access to the installation.

4.1.4 Contractors and sub-contractors will be escorted by the COR in areas where they may be exposed to classified and/or sensitive materials. All contractor employees, including subcontractor employees, who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials. The Vendor will coordinate with the COR and/or the facility security office for access when required.

4.1.5 Building Stand-Off: All occupied buildings on Rock Island Arsenal require a 40 feet stand-off by all vehicles and equipment. At no time will unoccupied vehicles, equipment, tools or toolboxes be left unattended within 40 feet of installation buildings.

4.1.6 All personnel requesting access to Rock Island Arsenal will only enter through a manned and operational Access Control Point and present a United States National or State issued identification that is capable of being scanned for valid entry. All contractor and contractor employees' vehicles, equipment, and packages are subject to inspection or examination (search) at the entry/exit of the Rock Island Arsenal. Only authorized individuals who pass a screening and vetting process will be permitted access. All contractor and subcontractor personnel will be required to submit the required identification credentials and must receive a favorable background check as conducted through the National Crime Information Center (NCIC) Interstate ID Index (III) to gain access and work on the installation.

4.2 TRAINING REQUIREMENTS:

4.2.1 All training required to be completed by the contractor will be done face to face on RIA, and the training will be provided by a Level II certified ATO and OPSEC officer in DPTMS. Any conflicts with training locations/performance will be directed by the project COR. Training to be completed is described in the paragraphs below.

4.2.2 All Contractor and employees, to include sub-contractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level 1 awareness training within thirty (30) calendar days after the Contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and sub-contractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and sub-contractor personnel.

4.2.3. The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity antiterrorism officer (ATO)). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of Contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT thirty (30) calendar days of contract award.

4.2.4. Per AR 530-1 Operations Security, the contractor employees must complete Level 1 OPSEC Awareness training. New employees must be trained within thirty (30) calendar days of their reporting for duty and annually thereafter.

4.2.5. Contractor shall not allow personnel to perform any activities and/or tasks on the installation without proper and adequate qualifications or job competency training. In the event of any identified noncompliance, the Contractor shall, if requested, provide proof of contract personnel training or qualification (individual name, training/qualification type, training/qualification certificate, and date of training/qualification) to perform those contract activities associated with the identified noncompliance.

4.3 MOTOR VEHICLE OPERATIONS, IDENTIFICATION, REGISTRATION

4.3.1. The Contractor will provide proof of insurance as required prior to contract award and at the beginning of each option year thereafter.

4.3.2. Contractor’s personnel, whose tasks require the operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

4.3.3. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the Installation at all times. The list may be used in case of emergency and/or other contingencies. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

4.3.4. Contractor owned motor vehicles shall at all times display valid State of registry license plates and be maintained in a safe operating condition and in good appearance. Any Contractor owned motor vehicles used for transporting Government property shall be properly equipped and designed to ensure protection of the property.

All Contractor owned motor vehicles shall conspicuously display the Contractor's company name logo on both sides of the vehicle.

4.4 ACCIDENT REPORTING

4.4.1 The Contractor shall telephonically report to the KO and the RIA Safety Office, any bodily injury, death, damage to Government property, and accidental loss of Government property resulting from the activities of the Contractor, his agents, or employees within the time limits outlined in the Contractor's Safety Plan.

4.4.2 A written report of all accidents involving Government employees and/or

Government Property shall be forwarded through the KO to the Chief, Safety Office, within two (2) working days after the date of the accident.

4.4.3 The Contractor shall maintain all accident records required by OSHA IAW with applicable OSHA Standards at https://www.osha.gov/lawsregs/regulations/standardnumber/1910.

4.5 ENVIRONMENTAL

The Contractor shall follow all environmental requirements in accordance with this SOW.

4.5.1 Contractor shall comply with all applicable federal, state, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), as well as Major Subordinate Command (MSC) and installation regulation, policy, Host Tenant Agreement, Interagency Service Support Agreement, or Status-of- Forces Agreement. Contractor shall immediately report any conflicts between applicable federal, state, local environmental laws, statutes, executive orders, and provisions of Army Regulation 200-1, and any specifications within this contract to the KO/COR. The Environmental Coordinator's Office will review questions on environmental compliance, and provide guidance as needed. In case of an environmental event or disaster, the Contractor shall comply with the Government's emergency services plan. All environmental protection matters shall be coordinated with the KO/COR.

4.5.2 Reporting Noncompliance and Citations. Citations/Fines for non-compliance with environmental standards on Government facilities operated by the Contractor are a matter for resolution through the Environmental Coordinator's Office and between the RIA Garrison Commander and the issuing office of Environmental Protection Agency (EPA) or State of Illinois Regulatory Authorities. If the citations/fines are issued due to faulty operation or maintenance practices, the KO/COR shall deduct the fine from any monies due the Contractor.

4.5.3 Prevention of Storm Water Pollution. The Contractor shall comply with storm water pollution prevention minimum control measures, protocols, and best management practices (BMP) and ensure that water quality standards are not violated in accordance with all regulations and policies as applicable to the National Pollutant Discharge Elimination System (NPDES) and practice spill prevention and good housekeeping.

4.5.4 Prevention of Spills: Contractor shall adopt the installation's Spill Prevention Control and Countermeasures Plan (SPCC) if transporting, processing, storing, or in any way managing hazardous waste, hazardous material, petroleum-oils-lubricants, or other restricted items. In case of a spill, the person in control of the spill site or their designated representative shall take appropriate action to protect workers and bystanders; contain the spill (if it can be done safely); secure the spill site; restrict ignition sources; and immediately contact the installation Fire and Emergency Services (Fire Department).

https://www.osha.gov/lawsregs/regulations/standardnumber/1910

4.5.5 Corrective Action for Noncompliance. Contractor shall when given a verbal and/or written notice of environmental noncompliance or nonconformance by the KO/COR, take immediate corrective action. Failure or refusal to comply promptly may be grounds for the Contracting Officer to invoke the appropriate contractual remedies. This may cause all or part of the work to be stopped immediately until satisfactory corrective action has been taken.

5.0 QUALITY ASSURANCE and PERFORMANCE REQUIREMENTS SUMMARY

5.1 QUALITY ASSURANCE

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria for how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will conduct inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

5.2 PERFORMANCE REQUIREMENTS SUMMARY

Required Services

PWS Para Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

Deviation from

Established Schedule

Part 3, paragraph

3.1.3

Any deviation from the established schedule will be provided to the COR and the Outreach Services Director Rock Island Arsenal Child & Youth Services within 30 minutes of

100% Schedule deviations caused by the Contractor will be tracked in writing by the

COR.

becoming known to the contractor.

Examples include bus driver sickness or mechanical issues.

Morning

Runs Part 3, paragraph 3.2

100% accuracy in delivering all scheduled

RIA students to their school destination on time, in accordance with scheduled school start times.

zero students left behind, and zero tardy drop-off times.

Review of reports provided respectively by Ben Franklin

Elementary, Wilson

Junior High School, and

Moline Senior High

School.

Afternoon

Runs Part 3, paragraph 3.3

100% accuracy in delivering all scheduled

RIA students to their designated stop on RIA zero students left behind at the school, and zero tardy drop-off times.

Review of monthly reports provided by the Child and

Youth Services

Staff.