Attachement 0002- QASP IR Plant Air Compressor Service (Signed).docx

Quality Assurance Surveillance Plan For Service Contract to Maintain Ingersoll Rand Air Compressors and Air Dryers

REQUISITION# AM200040412002

Reviewed: Reviewed:

Planner/Estimator/COR Contracting Officer Thomas Eng

TARA-LGD

PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a standard for the COR of to evaluate progress of work as it is being performed. .

The QASP provides a systematic method to evaluate the services that the Contractor is required to furnish, but not the details of how the Contractor accomplishes the work. This plan uses inspection as the primary evaluation criteria. This surveillance assures the Government that the Contractor’s performance is acceptable.

Any noncompliance with contract performance is deemed “sub par”. The term “sub par” refers to a support service that does not meet the standard of performance specified in the contract. The Contractor not the Government is responsible for management and quality control actions to meet the terms of the contract. The methods of surveillance recognize that unforeseen and uncontrollable problems do occur. Effective management and use of a quality control plan will allow the Contractor to operate within the specified surveillance requirements. QA’s are expected to be objective, fair, and consistent in evaluating Contractor’s performance against the standards.

1. PROCEDURES

1.1 Quality Assurance Schedule

The Contractor’s performance will be evaluated on a daily/weekly/monthly basis, to ensure the scope of work remains on schedule. (This is necessary to ensure that Rock Island Arsenal Environmental Directorate (IMNE-RIA-PWE) can provide the required documentation to the Environmental Protection Agency (EPA) to show compliance concern safe storage of waste products.

1.2 Surveillance

In accordance with the Statement of Work the Senior Contractor reviewer (SCR) will maintain close contact with the COR to ensure the progress and scope of work is acceptable..

All surveillance inspections made by the QA will be recorded on a Government or locally devised form. Documentation will record the Contractor’s past performance. The completed form(s) becomes the official Government record of the Contractor’s performance.

When surveillance detects unacceptable service, the COR will record the information on the checklist and request the Contractor to verify via email the unacceptable service. The Contractor will be required to resubmit the corrected topic review pages. The results will be recorded on the checklist.

3. Method of Surveillance

Sampling

Random inspections to verify adherence to proscribed procedures may occur at any time.

2. UNACCEPTABLE PERFORMANCE

When performance is deemed unacceptable, the COR will so inform the Contractor’s Senior Contractor Reviewer, explain why, and request confirmation from the SCR via email. By submitting the email confirmation, the SCR is only acknowledging notification of unacceptable performance, not admitting fault. Disputes in surveillance should be referred to the Contracting Officer.

The COR will notify the Contracting Officer of sub par performance. If any services do not conform to contract requirements, the Government may require the Contractor to reperform the contract requirements at no increased cost to the Government. When sub-par performance cannot be corrected by re-performance the Government may:

· Require the Contractor to take action necessary to ensure future performance conforms to contract requirements.

· Reduce the contract price to reflect the reduced value of the services performed.

If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure that future performance conforms to contract requirements, the Government may:

· By separate contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or:

· Issue a Cure Notice

· Issue Show Cause Notice

· Terminated the contract for Convenience

· Terminate the contract for Default

3. SURVEILLANCE GUIDE

The QASP Surveillance Guide defines the performance objective and shows the pertinent portion of the Performance Work Statement, the Performance Threshold and the Government’s Method of Surveillance for this contract.

Repair: The contractor shall perform troubleshooting techniques to identify equipment components that have failed, or are worn affecting machine functional performance. Once malfunctions are diagnosed or parts are identified as worn to the detriment of the equipment, the contractor will repair, replace and/or rebuild the malfunctioning components.

This will be done in a timely and professional manor

Inspection: The contractor will perform inspections on the equipment stated in the SOW once a month. The inspections shall conform to the Department of the Army Technical Bulletin 43-0151 and the manufactures recommended inspection procedures. All applicable items will be inspected for function and overall condition.

Inspection and Service Reports: Operating measurements, remarks and recommendation will be recorded as noted on the inspection forms. The results and a copy of the signed and dated inspection form will be given to the COR, either hard copy, fax or electronically. A copy of any inspection, test or calibration report will be provided upon completion by the contractor. Equipment that has been calibrated/tested will have some type of calibration/test certification sticker and/or tag affixed to the component or unit. This sticker or tag shall have the following information: calibration date, date of next calibration, technician and company name. Upon Completion of services the Contractor shall prepare a Service Worksheet Report identifying man-hours, materials and other costs required to perform the required activities. The document shall include: date, equipment model/serial#, Rock Island Arsenal Asset number (RIA#) and identification of the servicing technician. All reports shall be legible, either hand written or electronic (preferred) in a Microsoft Word, Excel or PDF format. The reports shall be delivered to the COR within 5 days of the maintenance completion and prior to invoicing.

Safety and Security: The contractor is responsible for complying with all federal, state, and local safety and environmental regulations, including, but not limited to: Rock Island Arsenal, Department of the Army (DA), Occupational Safety and Health Act, Environmental Protection Agency (EPA), Illinois Environmental Protection Agency (IEPA). The contractor must adhere to all Rock Island Arsenal Safety requirements, policies and statutes. At all times during the execution of this SOW, the contractor will maintain adequate plant protection devises to minimize espionage, sabotage, and other malicious destruction and damage. The Contractor shall comply with all security requirements of the Rock Island Arsenal.

Invoices: The Contractor shall send a copy of the invoice to the COR. The contractor will use the Wide Area Workflow per 52.0000-4942 to submit invoices. The contractor when submitting the invoice into the WAWF system, will select; “auto send a notification to the COR by email”. If this is not performed the contractor must contact the COR to notify him/her of pending transactions in WAWF.

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