Attach 1 SOW Parkway Laundry.pdf

STATEMENT OF WORK

FOR

PARKWAY LAUNDRY

FSS / FSR

ELLSWORTH AIR FORCE BASE

SOUTH DAKOTA

26 August 2024

TABLE OF CONTENTS

Paragraph Subparagraph Title Page

1 DESCRIPTION OF SERVICES 3

1.1. Scope of Work 3

1.2. Pickup and Delivery 3

1.3. Workmanship and Sanitation 3

1.4. Packaging Requirements 3

1.5. Missing and/or Damaged Articles 3

1.6. Repairs 4

1.7. Reperformance of Services 4

2 GENERAL INFORMATION 4

2.1. NAF Facilities Payments 4

2.2 4 Recognized Holidays

5 3. Security Requirements 5 4 Laundry Exchange 5 5 Weight Scales

3 GOV FURNISHED PROPERTY 5

APPENDIX A PICKUP / DELIVERY SCHEDULE 6

APPENDIX B DEFINITIONS / ACRONYMS 7

APPENDIX C

FSVLWORKLOAD ESTIMATE AND

REQUIRED FOLDING AND

PACKAGING 8 - 11

STATEMENT OF WORK

FOR

PARKWAY LAUNDRY

1. DESCRIPTION OF SERVICES

I.I. SCOPE OF WORK. The contractor shall provide all personnel, equipment. transportation, and supplies to provide laundry and dry-cleaning service, including pick-up and delivery for the 28th Force Support Squadron Nonappropriated Funds Instrumentalities (NAFI), at Ellsworth

AFB.

1.2. PICK-UP AND DELIVERY. The pick-up and delivery schedule is listed in Appendix A. The contractor and the government representative shall reconcile the amount/weight of articles at the time of pickup and delivery. Any discrepancies’ concerning cleanliness and serviceability shall be addressed at the time of delivery. The NAFI shall identify any items that are damaged or stained to the contractor prior to pick up. The contractor shall be responsible for all items after the pickup until the items are returned.

1.3. WORKMANSHIP AND SANITATION. The Contractor shall comply with federal, state and local Department of Health regulations. Delivered articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance. All work performed shall be done under sanitary conditions. The items shall be clean, free of soil, bacteria, fungi, and other microorganisms, including pathogens or disease producing organisms.

1.4. PACKAGING REQUIREMENTS. All cleaned linen (with the exception of bath mats) shall be wrapped in plastic to prevent soiling while being transported or stored. The packaging will be as indicated in Appendix C, "Identification, Standard Packaging, and Method of Finish.''

1.5. MISSING AND/OR DAMAGED ARTICLES.

1.5.1. Contractor Missing Articles. The quantity of articles picked up shall equal the quantity of articles that are delivered. Items not delivered shall be considered shortages. The contractor shall deliver any shortages in the next regularly scheduled delivery at no cost to the government. Any articles missing for seven (7) calendar days shall be considered lost and the contractor shall reimburse the government with the same quantity, color and quality as the missing items.

1.5.2. Contractor Damaged Articles. Contractor shall repair or replace any articles damaged during pick up, delivery, or cleaning process. The customer and base contracting office will both determine actions taken.

1. 6. REPAIRS. Except for unserviceable articles, the contractor shall repair all government identified minor (less than four Inches) rips, tears, open seams, holes, and missing buttons with materials and supplies of the same color, similar appearance and quality. All such repairs shall be performed at no additional cost to the government. The contractor shall be paid in accordance with the applicable line item as listed In the Bid Schedule. The Contractor shall return all unserviceable articles in a separately marked bundle, to the Government, after laundering the articles.

1.7. RE-PERFORMANCE OF SERVICES. Articles found to have been unsatisfactorily cleaned shall be re cleaned and packaged separately at no additional cost to the government •

2. GENERAL INFORMATION

2.1. NAFI Payment and Invoices: Payment can be made via P-Card, Government Purchase Card (GPC) or EFT. The contractor shall provide receipts for pickups and deliveries which will be used to validate their monthly invoice. Monthly invoices must have the contract number noted on them. The receipts shall be supported by itemized lists of services provided. This shall include the total weight of the items being cleaned. The contractor shall maintain original pickup and delivery tickets and any other documents that shall support the payment of services rendered. All of the contractor's laundry and dry-cleaning documents shall be made available for Contracting Officer review and audit. After the invoice is validated by the using organization, payment will be made via P- Card by an authorized caller from FSS for monthly invoices up to $10,000. Invoices over $10,000 shall be paid by EFT (Electronic Funds Transfer) once an invoice has been submitted to Accounts Payable and a Receiving Report has been submitted by the activity.

2.2. RECOGNIZED HOLIDAYS. If a scheduled pick-up or delivery falls on an observed federal holiday, service will be performed on the next workday, (i.e. if a holiday falls on Thursday.

service will be performed on Friday). The only exception is Thanksgiving, in which case pick-up and delivery will occur on the preceding Wednesday. The following federal legal holidays are observed by this base:

New Year’s Day 1 January Labor Day 1st Monday in September Martin Luther King’s Birthday

3rd Monday in January Columbus Day 2nd Monday in October

President’s Day 3rd Monday in February

Veteran’s Day 11 November

Memorial Day Last Monday in May Thanksgiving Day 4th Thursday in November

Juneteenth 19th of June Christmas Day 25 December

Independence Day 4 July

3. SECURITY REQUIREMENTS. Pass and Identification Items.

3.1 The contractor shall ensure the pass and identification items required for performance are obtained for employees and non-government owned vehicles.

3.1.1 Traffic Laws. The contractor and its employees shall comply with base traffic regulations.

3.1.2 Retrieving identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the agreement expires, and tum in all that is retrieved to the Vehicle Control Center. Security Forces, immediately, e.g. terminated for cause, retirement, etc.

3.1.3 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on Ellsworth AFB.

3.1.4 Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information.

Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment

4. Laundry Exchange. The contractor will provide laundry cans for each facility. The carts will be swapped out by facility personnel when the contractor brings in a cart with clean linen and removes the can with dirty linen. A physical count will be recorded of all linen going out and coming in to ensure the correct quantities are getting returned.

5. Weight Scales. The contractor will provide two scales to the customer, one for use at each pick-up location specified in appendix A. These scales will be used to verify the weight of the items being laundered and invoiced for.

APPENDIX A

The following is the pickup/delivery schedule for each individual facility:

Dakota’s Community Center (0602)

PICKUP/DELIVERY SCHEDULE. The contractor's arrival time shall be Monday thru Friday between 0700-1600 at the Dakota’s. Bldg. 5903 at 2848 Arnold Dr, Ellsworth AFB, SD 57706.

There will not be a key provided.

Items picked up on: Shall be returned on:

Thursday Tuesday Tuesday Thursday

Dakotas Club

PICKUP/DELIVERY SCHEDULE. The contractor's arrival time shall be Monday thru Friday between 7:00 AM and 4:00 PM at Dakota’s Club. Bldg. 5903 Ellsworth AFB, SD 57706. The NAF facility employee will not provide the contractor with a key to access the building. They will come during the buildings business hours of normal operation.

Items picked up on: Shall be returned on:

Thursday Following Thursday

Bandit Lanes

PICKUP/DELIVERY SCHEDULE. The contractor's arrival time shall be Monday thru Friday between 6:00 AM and 2:00 PM at Bandit Lanes. Bldg. 4500 Ellsworth AFB, SD 57706. The NAF facility employee will not provide the contractor with a key to access the building. They will come during the buildings business hours of normal operation.

Items picked up on: Shall be returned on:

Thursday Following Thursday

LODGING (ASPEN INN, PINE TREE INN)

PICKUP/DELIVERY SCHEDULE. The contractor's arrival time shall be Monday thru Friday between 3:00 PM and 4:30 PM at Aspen Inn. Bldg. 8008 and Pine Tree Inn Bldg. 1103 at Ellsworth AFB, SD 57706. The facility will provide the contractor with keycard access to both buildings and their laundry rooms at no additional cost to the contractor. They will report any lost keycards to the appropriate facility personnel within 24 hours and will return unneeded or unused keycards.

Items picked up on: Shall be returned on:

Monday Thursday Thursday Monday

APPENDIX B

DEFINITIONS / ACRONYMS

Defect- A service that does not meet the standard specified in the agreement for that service.

Performance Objective-The desired outcome of the service provided.

Laundering. The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action in appropriate temperature water with solutions of detergents and other additives. These additives include repellent treating, bleaching, bluing, rinsing, chemical rinse (sour. fabric softener. and any other agent for controlling the growth of microorganisms, such as molds and bacteria), starching, ironing, and pressing. The appropriate products and procedures are to be determined by the contractor for the various types of fabric and nature of soil.

Dry Cleaning. The cleaning process for clothing using an organic solvent rather than water -generally known as dry cleaning fluid, and typically Ibis is tetrachloroethylene ( called perchloroethylene or perc: in the industry). Dry cleaning is necessary for cleaning items which would otherwise be damaged by water and soap or detergent.

Clean. Finished articles are dry and free of visible soil, lint, and objectionable odors. Spots and stains are removed without damaging the fabric.

Unserviceable Articles. Those articles no longer usable for the purpose intended.

Repairable Items. Those articles with minor rips, tears (less than four inches), open seams, holes, missing buttons, and broken zippers

APPENDIX C

28TH FORCE SUPPORT SOUADRON/FSR WORKLOAD ESTIMATE AND REQUIRED PACKAGING

Laundry and Dry Cleaning Method of Finish Symbol

W-Wash D-Tumble Dry P-Press OH- Return finished work on hangers Wp-Wrap finished work in plastic F-Fold Dc-Return in plastic garment bag T-Tie items with twine or string Hd-hand Dry I- Press on flat work ironing equipment

Dakota’s Community Center

Linens Include: Method of Finish

White 52/114 Tablecloth W,D,I,F,Wp

White 85/85 Tablecloth W,D,I,F,Wp

White 52/52 Tablecloth W,D,I,F,Wp

Black Tablecloth W,D,I,F,Wp

Blue napkins W,D,F,I,Wp

White Table Skirts W,D,I,F,OH

Blue Table Skirts W,D,I,F,OH

Gold Table Skirts W,D,I,F,OH

American Table Skirts W,D,I,F,OH

Black Table Skirts W,D,I,F,OH

Tablecloths Fold Preference: Trifold [Folded into thirds long-ways, then folded in half twice] Package Preference: 8 - 10 a pack

Napkins Fold Preference: Fold in half Package Preference: 8 - 10 a pack

Table Skirts Fold Preference: Trifold Folded into thirds long-ways.

Package Preference: 2 - 3 per hanger

Dakotas Club Linen Fold and Package Preferences

Mop Head WDWp

Utility Towels WDWp

Freestyle Mats WHdRT

Laundry Bag WD

Bandit Lanes Linen Fold and Package Preferences

Mop Head WDWp

Utility Towels WDWp

Laundry Bag WD

Aprons WDFWp

Pine Tree Inn and Aspen Inn Linen Fold and Package Preferences

White Bath Towel WDFWp

White Hand Towel WDFWp

White Wash Cloth WDFWp

White Bathmat WDFWp

(T) White Flat Sheet WDFIWp

(Q) White Flat Sheet WDFIWp

(K) White Flat Sheet WDFIWp

(T) White Fitted Sheet WDFIWp

(Q) White Fitted Sheet WDFIWp

(K) White Fitted Sheet WDFIWp

White Pillowcase WDPFWp

White Pillow Protector WDPFWp

White Blanket WDFTWp

Brown Comforter WDFTWp

Red Comforter WDFTWp White Mattress Pad WDFWp

White, Beige Kitchen Towel WDFWp

Beige Kitchen Wash Cloth WDFWp

White, Beige Potholders WDFWp

Bath Towel Fold Preference: Trifold [Folded into thirds long-ways, then folded in half twice] Package Preference: 8 - 10 a pack

Hand Towel Fold Preference: Trifold [Folded into thirds long-ways, then folded in half twice] Package Preference: 8 - 10 a pack

Bathmat Fold Preference: Trifold [Folded into thirds long-ways, then folded in half twice] Package Preference: 8 - 10 a pack

Wash Cloth Fold Preference: Two-Fold Square [Folded once vertical, once horizontal to make a square] Package Preference: 25 a pack

Sheet Set [Matched with corresponding Twin, Queen, and King sizes. Standard/ Queen Sized Pillowcases are matched with any sized linen] Fold Preference:

Flat Sheet - Fold in three sections lengthwise, then in half. Place Flat Sheet on a flat surface.

Pillowcases [4] -Place four pillowcases on top of each other. Fold stack of pillowcases in half lengthwise once. Place pillowcase stack on Flat Sheet.

Fitted Sheet - Fold vertical elastic corners together, then fold into a square. Place Fitted Sheet on one side of Pillowcases, Fold Flat Sheet in half over Fitted Sheet Package Preference: 3-6, 6-10 a pack

Pillow Protector Folding Preference: Fold in half, lengthwise once Package Preference: 25 a pack

White Blanket Folding Preference: Fold in quarters to form a square, then fold over once more on any side Package Preference: 1 a pack

Brown Comforter Folding Preference: Fold in quarters to form a square, then fold over once more on any side Package Preference: 1 a pack

Red Comforter Folding Preference: Fold in quarters to form a square, then fold over once more on any side Package Preference: 1 a pack

Mattress Pad Folding Preference: Fold in quarters to form a square, then fold over once more on any side Package Preference: 1 a pack

Kitchen Set Folding Preference:

Beige Kitchen Towel Fold in half lengthwise, fold in half lengthwise again, and lay on a flat surface

Beige Kitchen Wash Cloth Fold in quarters to form a square, place on in the middle of Kitchen Towel

Beige Potholders [2] Place on wash cloth Fold long ends of kitchen towel over the washcloth and potholders, one side at a time