Attach 1_Performance Work Statement (PWS)_30JUL2025.pdf

PERFORMANCE WORK STATEMENT (PWS)

Pick-up & Delivery Furniture/Appliances and Warehouse Service, Osan Air Base

26 June 2025

1. GENERAL: This is a non-personal services contract to provide Pick-Up & Delivery Furniture/Appliances and Warehouse service, Osan Air Base. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Pick-up and Delivery Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Pick-Up and Delivery Furniture/Appliances as defined in this Performance Work Statement (PWS). The contractor shall perform to the standards in this contract.

1.2. Description of Warehouse Services. This is a services contract to provide Storage Services within 10.5 miles or 17 kilometers of USAF OSAN AB. Contract service providers shall be accountable solely to the Contracting Officer’s Representative (COR) and Contracting Officer who, in turn is responsible to the Government. The contractor will be provided 15 calendar day phase in period from date of award to allow time to install environmental control and security equipment to meet the requirements in section 5 of Performance Work Statement. Before expiration of the phase in period the site will be inspected to ensure conformance to the Government’s requirement. It is expected that the contractor will provide approximately 7200 sq. ft. of storage space and provide material handlers and material handling equipment such as fork lifts and pallet jacks to transfer approximately 300 pallets from transport vehicles to the designated warehouse storage facility under the contract. At the end of the storage period, the contractor is expected to place the pallets onto transport vehicles for removal from the facility.

1.3. Scope: The contractor shall provide labor, material, equipment, storage, and transportation to load, transport, and unload government-owned furniture, appliances and other miscellaneous household items to and from the Furnishing Management Warehouse (FMW) and residences either on Osan Air Base (Dorm/Military Family Housing/General Officer Quarter/Senior Officer Quarter) or Department of Defense personnel off-base within a 35-mile radius of the Osan Air Base and between Furnishing Management Section (FMS) warehouse on Osan Air Base.

1.4. Period of Performance.

Base Year 1 January 2026 - 31 December 2026

1st Option Year 1 January 2027 - 31 December 2027

2nd Option Year 1 January 2028 - 31 December 2028

3rd Option Year 1 January 2029 - 31 December 2029

4th Option Year 1 January 2030 - 31 December 2030

1.5. Hours of Operation: The contractor shall be responsible for conducting business, between the hours of 0730

– 1630, Monday thru Friday except U.S. Government legal holidays and ROK legal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

U.S. Government legal holidays

(1) 1 January (New Year's Day)

(2) 3rd Monday, January (Dr. King’s Birthday)

(3) 3rd Monday, February (President's Day)

(4) Last Monday, May (Memorial Day)

(5) 19 June (Juneteenth National Independence Day)

(6) 4 July (Independence Day)

(7) 1st Monday, September (Labor Day)

(8) 2nd Monday, October (Columbus Day)

(9) 11 November (Veterans' Day)

(10) 4th Thursday, November (Thanksgiving Day)

(11) 25 December (Christmas Day)

ROK legal holidays

(1) 1 January (New Year's Day)

(2) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

(3) 1 March (Independence Movement Day)

(4) 1 May (Labor Day)

(5) 5 May (Children's Day)

(6) Buddha's Birthday (8 April on the Lunar calendar)

(7) 6 June (Memorial Day)

(8) 15 August (Liberation Day)

(9) Chu-Suk (14, 15, and 16 August on the Lunar Calendar)

(10) 3 October (National Foundation Day)

(11) 9 October (Hangul Day)

(12) 25 December (Christmas Day)

1.6. Quality Control Plan.

The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be provided to the KO and COR within 30 calendar days after the contract is awarded and shall be updated thereafter to maintain an effective and efficient quality control program. The Government will make review and acceptance of the QCP and any subsequent changes within 10 days after receipt of the revised QCP. At a minimum the QCP should address:

Overall contract management and administration.

Describe a method acceptable to the Government of identifying deficiencies in the quality of service performed under this contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction.

Establish an inspection system covering all services required by this contract. This plan shall specify areas to be inspected on either a scheduled or an unscheduled basis and the title of the individual who will do the inspection.

The contractor shall keep records of inspections and make them available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The contractor shall collect data, perform self-evaluation, and document performance against standards associated with each specific requirement. Inspection documents and the corrective action taken shall be made available to the KO or designated representative.

Contain specific quality control techniques and standards for contract services identified in all PWS and the Inspection of Services Clause list. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified and metrics developed to ensure accurate program monitoring. The contractor shall address all tasks in the PWS based on the example below.

Objective (contract requirement)

PERFORMANCE

STANDARD

What level of performance is required to meet the Performance Objective or Task?

Acceptable Quality Level (AQL) or Performance Threshold

WHAT/DATA

SOURCE

What is the Contractor going to inspect?

CALCULATION

How will The Contractor determine if the AQL and Standard are being achieved?

This information comes from the contract requirement in the PWS.

This information comes from the PWS.

This information comes from the

PWS.

Contractor will submit

Contractor will submit.

1.7. Quality Assurance (QA).

The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8. Security Requirements.

The Contractor and employees shall comply with all security requirements imposed by the local installation commander at all times while on this military installation.

1.9. Safety

The contractor shall be held responsible for ensuring that all work performed under this contract is accomplished in accordance with the Air Force Occupational Safety and Health Standards in AFMAN 91-203.

1.9.1. Accident investigations reports: The contractor shall provide an accident investigation reporting format, and report all accidents as soon as possible but not more than 4 hours of accident occurrence to the Contracting Officer/Representative (KO/COR). The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum:

(1) Contract number and contract name/description.

(2) Name of contractor

(3) Date/time of accident

(4) Date report was completed

(5) Detail description of events that lead to the accident

(6) Root cause of accident

(7) Contributing factors of accident

(8) Corrective action(s) to prevent recurrence

(9) Specific dates when the corrective actions will be implemented

1.9.2. The following require immediate accident notification and written accident report:

(1) A fatality;

(2) A permanent total or permanent partial disability;

(3) The hospitalization of three or more people resulting from a single occurrence;

(5) Property damage of $200 or more.

1.10. Inclement Weather.

The contractor shall not perform any requirements of this contract during inclement weather, as determined by the COR. The contractor’s work schedule shall be coordinated with the COR during periods of inclement weather.

1.11 Contractor Qualification Requirement:

1.11.1. Prime Offeror’s Prior Experience: The contractor shall have minimum two (2) years prior experience within the last seven (7) years perform in furnishing and appliance pickup/delivery service.

1.11.2. Required License/Permission: The prime contractor shall possess all the required both English and Korean versions of license/permission issued by the ROK Government. The prime contractor’s license/permission shall not substitude by the sub-contractor.

(a) Valid Business Registration (사업자 등록증)

(b) Business Registration and Cargo Vehicle Transportation Business permission(화물자동차 운송 주선사업 허가증)

(c) Cargo Vehicle Transportation Forwarder Business Permission(화물자동차 운송사업 허가증).

(d) The driver’s two cargo transport qualifications(운전자의 화물운송 자격증 2개)

(e) Commercial license plates for all trucks(모든 트럭의 영업용 번호판)

(f) Ladder Truck – Vehicle Registration(자동차 등록증) and Vihicle Insurance(자동차 보험증권)

(g) Property Damage Insurance(재물손해보험)

1.11.3. Warehouse Required Document: Both English and Korean versions of prime contractor’s vaild and current “Warehouse Rental Agreement”(창고임대차계약서) and “Register of General Building”(일반건축물대장)issued by ROK and “fire-damage Insurance”(화재손해보험).

1.12. Personnel/Key Personnel.

1.12.1 Key Personnel are as follows: Contract Manager.

1.12.2. Before removing, replacing, or diverting any of the listed or specified key personnel, the Contractor shall:

(1) Submit a written notification to the Contracting Officer (KO) reasonably in advance (14 calendar days is considered reasonable);

(2) Submit justification (including proposed substitutions with resumes of equal qualifications stated in this section 1.12.3.1) in sufficient detail to permit evaluation of the impact on this contract; and

1.12.3. The list of key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or delete personnel so long as the aforementioned items are addressed.

1.12.3.1. Contract Manager (CM): The contractor shall provide a Contract Manager (CM) who shall be responsible for overseeing the performance of the work. The CM shall have full authority to act for the contractor on all matters relating to daily operations of this contract. The CM shall have a minimum two (2) years of experience as CM within the last seven (7) years in furnishing and appliance pickup/delivery service.

The CM shall be available during normal duty hours within 60 minutes to meet on Osan AB with Contracting Officers Representative (COR) to discuss any issued with contract performance.

The CM must be able to read, write, speak, and understand English fluently. Alternate Contract Manager (ACM) :

The ACM, in CM’s absence, shall have full authority to act for the contractor on all contract matters relating to daily operations for this contract, shipments, service arrangements and instructions during operational hours.

1.12.4. Escort Privilege: The Government requires the contractor to apply for and obtain individual escort passes for all personnel who perform this contract. Limited escort privileges are allowed for the CM or supervisor to escort three (3) personnel for production purposes only. It shall be the contractor’s responsibility to ensure that the escorting official has full control over escorted individuals at all times. Any individual found on the installation unsecured may be subject to limited or no access depending on the installation commander.

1.12.5. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such. Additionally, all contractor personnel shall wear identification badges in a visible location at all times while on the installation to ensure they are clearly identifiable.

1.13. Management Plan: The contractor shall have a management plan to Pick-up and Delivery Furniture/Appliances. The plan shall address at the minimum:

Identify management structure.

Management responsibilities and supervisor and responsibilities and methods of supervision.

Number, type and capacity of the vehicles and equipment.

If sub-contractors are used, the contractor shall have a sub-contractor plan. At minimum, the sub-contractor plan will include the following:

(1) List of each sub-contractor by name.

(2) Purpose/scope of each sub-contractor.

(3) Sub-contractor Agreement signed by both the prime contractor and sub-contractors.

1.14. Insurance

1.14.1. The contractor shall provide and maintain insurance for contractor operated vehicles with an ROK accredited insurance company(as follow)

1.14.2. Group type bodily injury and death liability insurance in an amount of $200,000 on one person per accident or occurrence.

1.14.3. Property damage liability insurance in an amount of $100,000 on account for one accident

1.14.4. Property damage liability that cover total loss in an amount of $515,000 or equivalent to total inventory plus three percent on account.

1.14.5. The contractor shall submit proof of insurance coverage to the Contracting officer within 5 calender days after award of contract.

2. DEFINITIONS.

2.1. Standard Definitions:

Defective Service: A service output that does not meet the standard and performance stated in Specific Tasks.

Quality Assurance: Those actions taken by the Government to assure services meet the requirements of the PWS.

Contracting Officer Representative (COR): A government person responsible for Surveillance of contractor performance.

COR/Contractor Communications: The contractor shall provide means of contact to maintain communication with the COR/FMS. The contractor shall provide key employees contact information for use in communicating with COR’s during normal and after duty hours.

Quality Assurance Surveillance Plan: An organized written document used for quality assurance surveillance.

This document contains specific methods to perform surveillance of the contractor.

FMS: Furnishing Management Section

3. GOVERNMENT FURNISHED SERVICES/MATERIALS (GFM):

3.1. Government Furnished Equipment and Service: The Government will provide Forklift and Driver for all on-base warehouse. However, contractor shall provide Forklift, Pallet Jacks, and Driver for the off-base warehouse.

Any time the contractor uses one of the on-base services, the CM shall immediately report to the COR all of the detail. The CM shall be required to submit to the COR, in writing, within two (2) calendar days, the details surrounding the use of this service.

3.2. GFM. The Government will provide material for palletization: wood pallets, banding straps and banding clips.

4. SPECIFIC TASKS:

4.1. The contractor shall provide labor, material, equipment, and transportation to load, transport, and unload government-owned furniture, appliances and other miscellaneous household items to and from the Furnishing Management Warehouse (FMW) and residences either on Osan Air Base (Dorm/MFH/GOQ/SOQ) or command-sponsored residences off-base, within a 35-mile radius of the Osan Air Base.

4.1.1. Minimum Order: 100 cubic feet per move.

4.1.2. Ladder Truck: Contractor shall provide a ladder truck owned by contractor’s company to prevent and resolve safety accidents and shall use it with the permission of the COR or FMS personnel when using it. Also the unit of use is based on a day.

4.2. When moving property, the contractor shall follow proper handling procedures as indicated below.

4.2.1. Large or multiple-piece items require some disassembling by the contractor to better use truck space. Upon delivery, contractor shall be required to reassemble the items. Contractor shall place all furniture wherever occupant requests within quarters (one time only).

4.2.2. When removing or returning furniture or equipment to the US Government warehouse contractor shall ensure padding or covering is put back to prevent damage or accumulation of dust.

4.2.3. The Contractor is responsible for damage to any furniture or equipment during the transit and any damage to occupant quarters or property due to fault or negligence on the part of the contractor by the COR.

4.2.4. All Furniture and Appliances shall be protected by utilization of contractor furnished padding.

4.2.5. When unloading property from the truck at the US Government warehouse, the contractor shall ensure that items are placed in the proper location specified (Bldg 2468, 2485, 2498, and off-base warehouse) within the warehouse unless otherwise designated by the COR.

4.2.6. When returning damaged items to FMS warehouse, the contractor shall place the items in a location specified by the Furnishing Management Representative.

4.2.7. When returning damaged items to FMS warehouse (Bldg 2468, 2485, 2498, and off-base warehouse) the contractor shall ensure that items are palletized with banding.

4.2.8. The government will provide all pallets and banding material for delivery of damaged items to OSAN DRMO yard area.

4.2.9. The Contractor shall clean electronic appliances and furniture owned by the Government. Cleaning work shall be performed at the Government work site designated by FMS. The contractor shall remove stains, dusts, hairs from appliances and furniture as much as possible. All cleaned appliances and furniture shall be operated properly and be serviceable.

4.2.10. At all pick-ups and deliveries, the contractor shall provide the occupant with a customer satisfaction form.

The form shall have information about the timeliness, proper handling of furniture and appliances, proper placement, damage caused to the quarters, proper removal of all packing material and debris from the quarters, proper connection of appliances, and space for other customer comments. The form shall include the address and contact information to return the form.

4.3. Pick-Up Information:

4.3.1. NLT 1630 p.m. on the day prior to performance of services, FMS will advise the Contractor of the estimated quantity of furnishings or appliances to be moved.

4.3.2. The Furnishing management NCOIC, or his designated representative, will provide the contractor with the list of items to be picked up, location, and a weight estimate of the pickup. Pickup coordination with the occupant of will be responsibility of the Furnishing management section.

4.3.3. The contractor shall place appliances and furniture in housing and dormitory units and rooms as requested by FMS personnel.

4.3.4. The contractor shall install and connect all appliances such as; electric ranges, refrigerators, clothes washers, dryers (electric/gas), dish washers, and microwaves as requested by FMS personnel.

Exception: The contractor shall not connect or plug in appliances to non-US standard utility connections. The contractor shall ensure appliances are leveled and clean with exterior labels, tape, marks, and handprints removed.

The contractor shall test electric ranges to ensure proper function. The contractor shall set refrigerators to the lowest possible setting, operate dryers and ensure washers fill with water, exhibit no leaks, and properly spin.

4.3.5. When returning Government property to FMS warehouse, the contractor shall place furniture and appliances in designated location (Bldg 2468, 2485, 2498, and off-base warehouse)order by FMS personnel.

4.3.6. Contractor employees are strictly prohibited from smoking while actually performing the contract and any time in any warehouse containing Government Furnishings.

4.3.7.. The contractor shall pick-up purchased new furnishings from Base BX and Inbound TMO requested by COR or FMS personnel.

4.4. Disposal Information:

The contractor shall dispose of all packing material when unpacking furniture for scheduled appointments. Packing material includes all cardboard, plastic, and banding material. Disposal shall be done off-base in full compliance with all existing Republic of Korea Environmental Laws and Regulations. The contractor shall be responsible for any permit or fees associated with the use of any off-base disposal locations.

4.5. Ordering Procedure

4.5.1. The contractor shall perform service orders as issued by the COR from direction of Housing manager or FMO Section Chief/NCOIC. The COR will create a daily work schedule for contractor for delivery/pickup of furnishings/appliances and service orders should be completed by contractor within 24hrs of issued order.

4.5.2. The number of transport vehicles used, and the number of pallets moved from the off-base warehouse on a daily basis will be determined by the U.S. Government and communicated to the contractor 72 hours for a big load and 24 hours for a small load prior to movement. A Big Load must contain more than 10 pallets or over 5 ton of appliances and/or furniture, while a Small Load shall contain anything below. Contractor shall provide forklifts and operators at warehouse site to unload and load transport vehicles and placement of furnishings and appliances in warehouse

5. OFF-BASE WAREHOUSE CONDITIONS AND REQUIREMENTS:

5.1. Warehouse Conditions:

The contractor is expected to provide adequate storage for the palletized items. Conditions for storage will commence when transport vehicle arrives to the contractor’s facility and ends when the government removes all government furnishing and appliances. Adequate storage consists of: A designated space within the contractor’s facility that prevents the mishandling and/or unauthorized removal of Government items with other items in storage.

The storage space must be separate from other goods stored within the facility. A minimum of three layers of physical security (i.e. gated access to the compound, locked access to the storage facility), physical security guard presence, security cameras and intrusion detection devices must be in place that is acceptable to the government.

Environmentally stable conditions with temperatures maintained at 70-85 degrees Fahrenheit year around. Humidity levels shall not exceed 83%. The contractor shall have a way of monitoring the temperatures and humidity levels that is acceptable to the government. Contractor’s warehouse must be free of all rodents and vectors and provide proof of pest and rodent control that is acceptable to the government.

5.1.1. Staging area: a staging area needs to be present for staging Furniture and appliances for delivery and pick up.

This area needs to be enclosed, covered and be able to hold at a minimum of 7 pallets (see measurements above) and keep furniture and appliances out of the elements.

5.2. Emergency Requirement:

The warehouse must have Emergency exits, exit signs, and fire extinguishers.

5.3. Additional Requirements:

The warehouse unloading and loading doors must have a minimum height of 14 ft. and 12 ft. wide, enough for truck and forklift access.

6. PERFORMANCE REQUIREMENT SUMMARY (PRS):

6.1. All performance objectives will be rated and documented monthly. If it is determined that performance is unacceptable, the COR will inform the CM that performance is unacceptable, state the reasons why, and request re-performance of services, if appropriate.

6.2. Contract Discrepancy Report (CDR) – a CDR will be issued when unacceptable performance exceeds the deviation standards, as identified in the PRS below. A CDR will also be issued in the event of non-performance, after notification to perform, or when re-performance, (due to an unsatisfactory inspection rating), has not been accomplished within the terms of the PWS.

6.3. Unacceptable Performance: When re-performance is determined unacceptable or has not been completed in accordance with PWS, the COR will inform the CM that performance is still unacceptable, state reasons why, and request their initials and date on the surveillance form.

6.4. PRS Table:

6.4.1. Pick-Up/Delivery PRS:

Performance Objective

PWS

Paragraph

Performance Standard

Acceptable Quality Level

(AQL)

Method or Surveillance

Remedy

1. Assembly of Large or multiple-piece items

4.2.1

Upon delivery, items are reassembled.

Contractor places all furniture wherever occupant requests (one time only).

One fault or customer complaint per month.

Random inspection by COR(approx..

4 times/month) and validated complaints

Submit Corrective Action Plan

2. Removing or returning furniture or equipment to the US Government warehouse

4.2.2.

Padding or covering is put back to prevent damage or accumulation of dust.

customer per month.

Random inspection by COR(approx..

4 times/month) and validated

Action Plan

3. Padding of Furniture and Appliances

4.2.4.

All furniture and appliances is protected with contractor furnished padding.

complaint per month.

Random inspection by COR(approx..

4 times/month) and validated

Action Plan

4. Customer Satisfaction Form

4.2.10

At all pickup and deliveries contractor will supply customer with satisfaction form to be filled out by

Three faults or complaints per month.

100% inspection by COR and validated

Action Plan

5. Installing the Appliances at the Designated Locations

4.3.3 & 4.3.4

The contractor shall place appliances and furniture in housing and dormitory units and rooms as requested by FMS personnel. The contractor shall install and connect all appliances such as;

electric ranges, refrigerators, clothes washers, dryers (electric/gas), dish washers, and microwaves as requested by FMS personnel.

complaint per month.

Random inspection by COR(approx..

4 times/month) and validated

Action Plan

6.4.2. Warehouse PRS:

Required Services

Performance Standard

Acceptable Quality Level (AQL)

Method of surveillance

Remedy

Inventory Management

Shall provide a separate designated space that does not co-mingle the Housing, UH items with other items.

Shall keep stocks from being relocated, lost or damaged.

Satisfactory: 100% of stocks maintained as they were first inventoried.

Unsatisfactory:

Less than 100% of stocks maintained as the first inventory level.

Periodic Inspection on a Monthly basis.

1) Contract Deficiency Report issued.

2) Corrective action taken immediately after CDR issued.

3) Progress meetings by

KO.

Security

Shall have at least three layers of physical security and a physical security guard.

Shall be equipped with security cameras and intrusion detection devices that are operational throughout the day.

Satisfactory: 100% of security needs met with PWS requirements Unsatisfactory:

Less than 100% of security needs met with PWS requirements

Periodic Inspection on a Monthly basis.

1) Contract Deficiency Report issued.

2) Corrective action taken immediately after CDR issued.

3) Progress meetings by

Environmentall y Stable Conditions

Temperatures shall be maintained at 70-85F and humidity levels shall not exceed 83%.

Satisfactory: 100% conformity to specified requirements.

Marginal: 95%- 100% conformity to specified requirements.

Unsatisfactory:

Less than 95% conformity to specified requirements.

Sustain 24 hours, 7 days monitoring system.

Review of proofs provided by contractor.

1) Contract Deficiency Report issued.

2) Corrective action taken immediately after CDR issued.

Unloading and Loading

Shall transfer all pallets from transport vehicles to the designated warehouse storage at the beginning of the storage period and vice versa at the end of the storage period.

Satisfactory: 100% of transfer completed without lose or damage.

Marginal: 98%- 100% of transfer completed without lose or damage.

Unsatisfactory:

Less than 98% of transfer completed without lose or damage.

100% Inspection by COR or his or her designated person(s).

1) Contract Deficiency Report issued.

2) Corrective action taken immediately after CDR issued.

Rodents and Vector Control

Must be free of rodents and vector control.

Shall do a thorough walk thru and review camera recording.

Satisfactory: 100% of transfer completed without lose or damage.

Marginal: 98%- 100% of transfer completed without lose or damage.

Unsatisfactory:

Less than 98% of transfer completed without lose or damage.

Periodic Inspection on a Weekly basis.

1) Contract Deficiency Report issued.

2) Corrective action taken immediately after CDR issued.

3) Progress meetings by

KO.

Material Handler

Shall provide material handlers and material handling equipment such as fork lifts and pallet jacks at warehouse site.

Satisfactory: 100% of transfer completed without lose or damage.

Marginal: 98%- 100% of transfer completed without lose or damage.

Unsatisfactory:

Less than 98% of transfer completed without lose or damage.

Periodic Inspection on a Monthly basis.

1) Contract Deficiency Report issued.

2) Corrective action taken immediately after CDR issued.

6.5. Deliverable Table.

Deliverable

Frequency

Acceptable Quality

Threshold

# Of Copies / Medium / Format /Submit To

Correction / Remedy

Quality Control Plan PWS Para 1.5.

First submission within 30 calendar days after contract award. Revisions, 5 calendar days after receiving government revision.

Three errors per submission.

One Copy / Contractor Format / KO and COR

Re-submit the corrected report within 3 working days

Accident investigations Report PWS Para 1.8.1.

Notifies the KO and COR within 4 hours and submits accident report within 5 calendar days of accident

100%

One Copy / Contractor Format / KO and COR

Re-submit the corrected report within 3 working days

Management Plan PWS Para 1.13.

First submission within 30 calendar days after contract award. Revisions, 5 calendar days after receiving government revision.

Three errors per submission.

One Copy / Contractor Format / KO and COR

Re-submit the corrected report within 3 working days

Insurance Proof PWS Para 1.14.5.

Submit within 5 calendar days after contract award

100% One copy / Contractor format submit to KO

Re-submit the corrected proof within 3 working days