ATT_G_Scope of Work.docx

RFP# S-DASOBO-00002288 Access Controls and Video Monitoring Systems Maintenance and Installation

ATTACHMENT G

SCOPE OF WORK

Background

The current Access Control System is Lenel/S2 Systems. The current Video Monitoring System (VMS) software uses Milestones XProtect Smart Client. All systems are managed locally from each field office location as well as remotely from OED’s Salem Central Office location.

OED currently has (17) field office locations with Access Control Systems (“ACS”) and/or Video Monitoring Systems (“VMS”) installed but could have up to (50) field office locations statewide in the future.

Overview of Work Required

Tammy Adkins, Sr. Construction Project Manager 503-930-4454 tammy.d.adkins@employ.oregon.gov OED Secondary Contact:

Ron Adkins, Sr. Construction Project Manager 503-602-2500 ron.l.adkins@employ.oregon.gov

c. Work shall be performed during normal working hours (8:00 a.m. – 5:00 p.m.) Monday through Friday, excluding state holidays. All overtime work must be authorized by OED’s Contract Administrator prior to performing any overtime or after hours work. Contractor shall call the OED Contract Administrator at the number listed in section b. to schedule all appointments for all locations.

New System Installations ~ Access Control Systems

· The Milestones XProtect Corporate Video Management System or equal (VMS) shall be installed and integrated for any OED location using an established API that will allow video to be linked to the ACS alarm record.

· The ACS shall provide integrated ACS alarm, related Milestone video clips and monitoring from the ACS alarm report using the ACS web client.

· ACS controllers shall be industry standard Mercury controllers to ensure source availability from multiple commercial suppliers across various ACS platforms.

· ACS door hardware shall be electric strikes or rim-style push-to-exist bars with strikes or as otherwise specifically requested and approved by Contractor.

· Access cards shall be HID iClass multi-class SE technology access control cards and/or ISO Prox Card II photo printable ID badge card stock (as applicable) for integration with the existing Lennel/S2 Netbox System and associated badge printers.

· ACS card readers shall be HID iClass multi-class SE RP10, RP15, RP40 and RPK40 card readers with the appropriate model selected (as applicable) for each specific location (i.e. mullion readers for glass storefronts and wall switch readers for hallways, entrances and gates).

· New ACS cabling to the reader, door locks and sensors is required for all new installations and shall use composite multi conductor cable to serve the new access control door.

· Cabling for new installation shall use existing ACS cable paths where practical.

· ACS control equipment shall be installed in existing ACS data/telephone rooms.

· New ACS control equipment shall be UL certified.

· Contractor shall provide an estimate with a detailed scope of work for all new installations which shall be approved by the OED Contract Administrator prior to ordering or installing any system or equipment.

New System Installations ~ Video Management Systems

· Whenever possible, contractor shall utilize existing electrical outlets and connections, back boxes, door contact switches and equipment racks.

· Additional outlets, circuits, connections, back boxes and racks shall be provided by Contractor if needed.

· Contractor will use switch/port connections as identified and as directed by OED.

· New VMS control equipment and cameras shall be UL certified.

· A written estimate with detailed scope of work shall be provided for each installation including labor, equipment, parts, materials, license fees, permit fees and estimated hours required for installation.

· All estimates must be approved by the OED Contract Administrator prior to ordering or installing any system or equipment.

· New security camera locations shall use green CAT6 cable from the camera location to the designated network switch.

Power and Back-Up Battery Requirements

· ACS must be backed up with UPS power for a minimum of 12 hours of operation in the event of a power failure.

· ACS panels shall provide required circuit protection.

· ACS equipment must be equipped with required lightning and surge protection.

· ACS controllers must have power supplies with 7-AMP per hour battery back-up for equipment protecting power loss.

· VMS and equipment must be equipped with required lightning and surge protection.

· VMS servers/appliances shall be powered from a UPS power supply capable of sustaining power for a minimum of one (1) hour.

· Cameras shall not require UPS power other than that provided by the LAN.

· PoE LAN switches shall be required for network camera connectivity to the LAN and power to the PoE cameras.

· OED shall provide PoE LAN switches and desktop or laptop computers as needed.

· Contractor shall provide LAN cabling (if required) to extend LAN connections.

· With the exception of the LAN back up power, UPS power supplies are to be provided by the Contractor. UPS equipment to support OED LAN will be provided by OED if needed.

· All OED cameras must be controlled by the statewide master Milestone XProtect Corporate video management system at the Salem Central Office location. A separate VMS server appliance shall be provided at each office location to record video from cameras at that location, but each office VMS will be integrated with the main system and servers located at the Salem Central Office location.

· UPS back up power supplies for the access control system.

· VMS and server appliances shall be APC approved or better and shall be provided by Contractor.

· UPS power supplies shall be sized appropriately and submitted for approval to OED prior to installation.

· Back-up batteries shall be replaced every 5 years or as needed.

Service Calls/Repairs

· A written estimate and scope of work shall be provided for each service call for investigation, troubleshooting or assessment of repair issues to address issues with access control or video management systems or for other system equipment with each request for service.

· Time associated with any service call shall be billed at time and materials based on the hourly rate structure. Contractor must provide all factory-authorized replacement parts, kits, accessories and materials needed to provide maintenance and repair.

· All estimates for service calls, maintenance or repairs, follow up visits or new installations must be approved by the OED Contractor Administrator prior to the work being performed.

· The OED Contract Administrator will direct, authorize, coordinate schedules and building access for all scopes of work, maintenance or repair visits and installation projects.

License Fees/Warranties/IP Addresses

· License fees and warranty information shall be included in each written estimate as it pertains to the software, equipment or system installation.

· Contractor shall provide and manage software licenses as needed.

· Contractor shall provide OED’s Contract Administrator with a list of licenses for associated software, equipment or users.

· OED’s Contract Administrator shall provide all IP addresses to Contractor upon request.

Drawings

Contractor shall provide an as-built drawing for all new access control or video management systems installations.

Contractor shall provide an as-built drawing or spreadsheet to identify all switch/port connections used for ACS or VMS installations.

Annual Upgrades

· Software/server/equipment/maintenance upgrades shall be scheduled annually during the month of June. Servers are physically located at the Oregon Employment Department’s Central Office at 875 Union Street NE, Salem, OR 97311.

· The Agency shall be alerted by Contractor to any software vulnerabilities detected as soon as the Contractor is aware of such vulnerability. The Contractor shall have a process to ensure that urgent updates or patches are deployed to correct any software vulnerabilities as soon as available from Contractor or software vendor. Contractor shall ensure that updates or patches can be removed, and software restored to its normal operation within 24 hours if an update or patch causes operational issues with the software.

· Annual software upgrades shall be provided to OED IT by Contractor. Software upgrade installation will be the responsibility of OED IT. Contractor may be required to assist OED IT with any technical issues that arise during the automated software upgrade process. Software upgrades will be scheduled by Contractor and Agency based on a pre-determined schedule and/or as directed by Contractor, or;

· Contractor shall maintain the servers at all times and any systems or equipment upgrades or repairs shall be provided as needed, as approved by the OED Contract Administrator.

· Contractor shall provide access to their software, files, and server password whenever OED assistance is requested for remote software upgrades or downloads, otherwise, all software installation or upgrades must be performed by Contractor in coordination with OED’s IT Department for remote access to each user’s equipment.

· The OED Contract Administrator shall be the single point of contact to coordinate and approve all annual system maintenance, installation of new equipment or software, server or equipment upgrades and maintenance or repairs as necessary.