Att G Reference Questionnaire-69CRC-S3481.pdf
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- Attached to
- Digital Substation Inspection Platform
- Solicitation number
- 69CRC-S3481
- Issued by
- Clark County, Fish Springs CDP, Nevada
About this file
This document is a Reference Questionnaire issued by the Colorado River Commission of Nevada, located in Las Vegas, for a solicitation related to a High Voltage System and Digital Substation Inspection Platform. The reference questionnaire is for solicitation number 69CRC-S3481, with a due date of 10/22/2025, and is designed to collect detailed feedback from previous clients about a vendor's performance. The document provides a comprehensive evaluation framework with 13 specific rating criteria, including the vendor's knowledge, expertise, flexibility, customer service, problem resolution, and overall satisfaction.
The questionnaire is structured to allow references to provide ratings from 0-10 across multiple performance dimensions, with specific instructions for completing each section. The State of Nevada requires this reference questionnaire as part of a formal solicitation process to assess vendor capabilities for projects of similar size and scope. The document emphasizes confidentiality, noting that completed questionnaires are considered confidential business information under Nevada Revised Statutes. The form is intended to capture candid feedback about a vendor's past performance, with the goal of helping the state make informed procurement decisions.
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Text version
Colorado River Commission of Nevada 100 N. City Parkway, Suite 1100 Las Vegas, NV 89106 Phone:
725-246-0436 Fax: 725-204-7923
Revised 2024-10 Page 1 of 2
Reference questionnaire
Due Date
Solicitation number
Single point of contact name
Single point of contact email
Proposing vendor or subcontractor
Client providing the reference
Client contact name and title
Client telephone and email
Period of performance
1. CLIENT REFERENCE INSTRUCTIONS
1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.
1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.
1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.
1.1. Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.
2. EVALUATION ITEMS
2.1. In what capacity have you worked with this vendor in the past? (no rating)
High Voltage System Digital Substation Inspection Platform https://purchasing.nv.gov/ https://nevadaepro.com/ https://www.leg.state.nv.us/nrs/nrs-333.html#NRS333Sec020 https://www.leg.state.nv.us/nrs/nrs-333.html#NRS333Sec020 https://www.leg.state.nv.us/nrs/nrs-333.html#NRS333Sec333
Page 2 of 2 Reference questionnaire
2.2. Vendor’s knowledge and expertise, rating:
2.3. Vendor’s flexibility relative to changes in scope and timelines, rating:
2.4. Your satisfaction with delivered materials, rating:
2.5. Dynamics and interaction between the vendor and your staff, rating:
2.6. Your satisfaction with products developed by the vendor, rating:
2.7. Was the schedule met and deliverables timely? Rating:
2.8. Overall customer service and timeliness in response and issue resolution, rating:
2.9. Accuracy and timeliness of billing, rating:
2.10. Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:
2.11. Vendor’s flexibility in meeting business requirements, rating:
2.12. Response time and customer service of local office, if applicable, rating:
2.13. Likelihood of recommending this vendor to others in the future, rating:
2.14. Which aspects of this vendor’s services are you most satisfied with? (no rating)
2.15. Would you recommend this vendor to your organization again? (no rating)
High Voltage System Digital Substation Inspection Platform
69CRC-S3481
| 1. Client reference instructions |
| 1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposi... |
| 1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach add... |
| 1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) a... |
| 1.1. Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3;... |
| 2. Evaluation items |
| 2.1. In what capacity have you worked with this vendor in the past? (no rating) |
| 2.2. Vendor’s knowledge and expertise, rating: |
| 2.3. Vendor’s flexibility relative to changes in scope and timelines, rating: |
| 2.4. Your satisfaction with delivered materials, rating: |
| 2.5. Dynamics and interaction between the vendor and your staff, rating: |
| 2.6. Your satisfaction with products developed by the vendor, rating: |
| 2.7. Was the schedule met and deliverables timely? Rating: |
| 2.8. Overall customer service and timeliness in response and issue resolution, rating: |
| 2.9. Accuracy and timeliness of billing, rating: |
| 2.10. Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating: |
| 2.11. Vendor’s flexibility in meeting business requirements, rating: |
| 2.12. Response time and customer service of local office, if applicable, rating: |
| 2.13. Likelihood of recommending this vendor to others in the future, rating: |
| 2.14. Which aspects of this vendor’s services are you most satisfied with? (no rating) |
| 2.15. Would you recommend this vendor to your organization again? (no rating) |
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| Solicitation-number: 69CRC-S3481 |
| POC-name: David Rodriguez |
| POC-email: DRodriguez@crc.nv.gov |
| Proposing-vendor-or-subcontractor: |
| Client-providing-the-reference: |
| Client-contact-name-and-title: |
| Client-telephone-and-email: |
| Period-of-performance: |
| Due-date: 10/22/2025 |
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