Att D.docx

DOCX document 37 KB Posted

Attached to
Auto Parts, Installation and Related Services
Solicitation number
S-10700-00016861
Issued by
Oregon

About this file

Attachment D Summary

This document appears to be a supplementary attachment to the State of Oregon's procurement for auto parts, installation, and related services. The file contains detailed specifications and requirements supporting the primary solicitation documents, including guidance on acceptable product categories, vendor qualifications, and service delivery standards. The attachment outlines the scope of eligible auto parts and materials, encompassing OEM auto parts, aftermarket components, rebuilt parts, used or recycled materials, and remanufactured parts, along with auto shop equipment, traction chains, and installation training services. The document establishes the framework for vendors to understand the breadth of products and services the State of Oregon intends to procure through this contract opportunity, ensuring alignment with the primary solicitation documents referenced as Attachment A (Sample Contract) and Attachment E (Market Basket).

The attachment serves as a clarification document that supports vendor evaluation criteria and establishes performance expectations for successful bidders. It provides essential reference material for prospective contractors to assess their capability to meet the State's requirements across the specified product and service categories. This document is integral to the procurement process, allowing the State of Oregon to clearly communicate expectations regarding product quality, service standards, and vendor performance metrics that will apply throughout the contract term.

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

RFP S-10700-00016861 – Auto Parts, Installation & Related Services Att D

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________ Please respond to the following questions:

1. For what type of services did you engage Proposer?

Describe the services listed in response to question 1.

Describe Proposer’s customer service.

Describe your satisfaction with the business relationship with Proposer.

Describe Proposer’s methods for problem resolution.

How likely would you be to use Proposer’s services again?

With which aspect(s) of Proposer’s services are you the most satisfied?

With which aspect(s) of Proposer’s services are you the least satisfied?

How well did Proposer stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014 Page 1 of 2

DAS Procurement Services, Version 2.0 – December 9, 2016 Page 1 of 2

File details come from the government source that posted it. Updated .