Atch 1 LSS-II SOW - 28 Mar 23.docx

Linguist Support Services II H92402-23-R-0002 Document Date: 28 February 2023

ATTACHMENT 1

STATEMENT OF WORK (SOW)

for

USSOCOM LINGUIST SUPPORT SERVICES II (LSS II)

1.0 (U) Background. US Special Operations Command (USSOCOM) has a long-term requirement for linguist support to military operations in overseas locations and force protection initiatives. The objective of this task is to provide Special Operations Forces (SOF) with the capability to meet mission requirements of Overseas Contingency Operations (OCO) including in Declared Theaters of Active Armed Conflict (DTAAC) and Other than Declared Theaters of Active Armed Conflict (ODTAAC).

2.0 (U) Scope of Work. The Contractor shall provide all personnel, supervision/management, and any non-Government provided equipment, tools, materials, items, and services necessary to provide foreign language interpretation, transcription, reporting, and translation services to support classified OCO worldwide.

2.1 (U) References:

(a) Department of Defense (DoD) Dictionary of Military and Associated Terms (as of January 2020)

(b) DoD Directive 3115.09, October 11, 2012, incorporating Change 2, Effective April 27, 2018

(c) DoD Instruction 3020.41, December 20, 2011, incorporating Change 2, Effective August 31, 2018

(d) DoD Directive 5210.48R, April 24, 2015, incorporating Change 1, Effective February 12, 2018

(e) DoD Directive 5148.13, April 26, 2017

(f) U.S. Army Field Manual 3-0, Operations, October 2022

(g) U.S. Army Field Manual 7-22, Army Physical Readiness Training, October 2012

3.0 (U) Purpose. The Contractor shall provide Linguist Support Services, including translation and interpretation services, with a workforce to include, Program Manager (PM), Deputy Program Manager (DPM), Assistant Program Manager (APM), Transition Manager (TM), On-Site Managers (OSMs), On-Site Coordinators (OSCs), and on-site linguists to support USSOCOM and its Joint Special Operations Task Force (JSOTF) during military operations at various locations worldwide. Precise locations within the countries/geographic areas listed within Section J, Attachment 4 will be coordinated through the Contracting Officer’s Representative (COR) to the Contractor’s PM/DPM and OSMs.

3.1 (U) In the event locations requiring linguist support services change, the Contractor shall continue to provide the services as identified in this contract and these location changes shall be considered within the scope of this contract. Contractor personnel are subject to movement into other countries to provide linguist support services. All Intelligence Interrogations, Detainee Debriefings, and Tactical Questioning support shall be conducted per reference (b), and all other applicable DoD, Combatant Command, and JSOTF policies. The Contractor shall provide linguists to support operations in other areas/countries and exercises/rehearsal events conducted prior to the start of, during, and after military operations. Linguists shall be required to travel from Continental United States (CONUS) to the operational area with the Task Force elements on Government provided transportation or via travel commercial conveyance arranged by the Contractor per Government direction.

3.2 (U) The Contractor shall provide linguist support to mission planning objectives and other directed tasks while employing signature reduction tactics, techniques, and procedures. Contractor’s employees who require signature reduction training will receive appropriate training by the Government.

4.0 (U) Requirement. The Contractor shall provide on-site linguist and OSMs/OSCs to support the JSOTF elements during operations in various locations worldwide. Contractor linguists shall be required to provide spoken, written, and conversational language translation and interpretation support as identified in the Statement of Work. Target language requirements are listed in Attachment 3, Rate Card, and are subject to change throughout performance of this contract.

4.1 (U) Hours of Operation. The Contractor shall provide interpretation, transcription, reporting, and translation services as required by the supported elements up to 24 hours per day, 7 days per week (hereafter referred to as linguists or linguist support). The Transition Manager (TM), Program Manager (PM), Deputy Program Manager (DPM), Assistant Program Manager (APM), On-Site Managers (OSMs) and On-Site Coordinators (OSCs) shall be available to the COR and Contracting Officer (KO) during normal business hours (0800-1630) and shall be on-call during all other times (24 hours, 7 days a week). A list of names, work and cell phone numbers, and home addresses where the TM, PM, DPM, APM, OSMs and OSCs (hereinafter the Contractor Management Team) can be reached 24 hours daily, must be provided to the on-site Government representative, COR, and Contracting Officer. The TM, PM, DPM, APM, OSMs and OSCs shall maintain accurate contact information throughout the periods of performance and will notify the COR of any changes within 3 days of the occurrence. The JSOTF element leadership, normally the senior US Government intelligence officer or designated on-site Government representative (hereinafter Government), will notify the appropriate Contractor Management Team of scheduled linguist needs based on specific mission requirements. Hours of operation when in CONUS will be Monday through Friday for 8 hours per day with the capability to surge to 12 hours per day, 7 days per week when approved by the COR. Outside of the Continental United States (OCONUS), hours of operation shall generally average 12 to 15 hour per day, 7 days per week, but may exceed these hours due to mission requirements. OCONUS linguists are subject to recall at any time due to emergency situations. The Contractor shall be responsible for managing personnel leave schedules, temporary reassignment, etc., to ensure no degradation or gaps in linguist support services and to maintain maximum fill rates. The COR will be notified of leave involving PM, DPM, and TM to ensure proper managerial coverage and situational awareness.

4.2 (U) Personnel. The Contractor shall provide a workforce with the skills, knowledge, physical capability, and training to satisfactorily perform the required services outlined in this SOW. The COR and/or KO will provide technical direction to the Contractor's TM, PM and DPM. The Government will designate an on-site Government representative who will provide day-to-day technical direction on operational and administrative matters to the OSM, OSC or on-site task lead. Any problems that cannot be resolved on-site shall be referred to the Contractor PM, designated COR, and/or KO for resolution.

4.2.1 (U) Transition Manager, Program Manager, Deputy Program Manager, Assistant Program Manager, On-Site Managers and On-Site Coordinators.

4.2.1.1 (U) The TM, PM, DPM, APM, OSMs and OSCs shall be fluent in and understand English equivalent to a minimum of Level 4 in all test areas on the Interagency Language Roundtable (ILR) scale. Testing shall be completed by an independent third-party language testing entity as described in 4.2.7.1.1.

4.2.1.2 (U) Testing shall be in the areas of reading, writing, listening, and speaking in English for the duration of the contract. Testing shall be within the immediate 24 months preceding starting work on this effort for the TM, PM, DPM, APM, OSMs, and OSCs. While periodic retesting of the TM, PM, DPM, APM, OSMs and OSCs is not required, the Government reserves the right to require the retest of any individual whose English skills no longer appear to meet the required ILR standard of Level 4.

4.2.2 (U) Transition Manager. The Contractor shall provide a dedicated contract Transition Manager as Key Personnel IAW (SOFARS clause 5652.237-9001). The Transition Manager is responsible for the planning and overseeing of all activities necessary for the transition of services, staffing, work-in-progress, and management stand-up functions. It is estimated that the services of the Transition Manager will only be required during the Transition Phase-in period and the initial part of the Base Year. The Transition Manager shall stay on task until the target transition fill rate of 70% is achieved and continuously maintained for 90 calendar days. As part of the Transition Phase-in, the Transition Manager will ensure all contract transition requirements from the incumbent are identified, scheduled, negotiated, and completed during the specified Contract Transition-In Period. Ensure Contractor transition support personnel are in place with required facility access, artifacts, processes and standard operating procedures, and appropriate access to systems necessary for the on-boarding of new personnel and transition of any incumbent personnel to the Contractor. The Transition Manager shall perform primarily at the JSOTF HQ. The Contractor will regularly report status to the COR and KO at periodic meetings, through written reports, and transition schedule updates per required submittals in 7.4. The Contractor shall provide immediate replacement, within 7 working days of notification, if the TM is deemed unacceptable by the COR and KO.

4.2.2.1 (U) The Transition Manager is considered Key Personnel and shall meet the following qualifications:

· Demonstrated experience as a Transition Manager for a private sector company managing large-scale transition of Professional Service contracts involving at least 135 personnel or greater; experience within DoD or equivalent Government agencies (e.g., Department of State, Department of Homeland Security) is required.,

· Shall have demonstrated experience leading the planning, submission, and execution of Transition Phase-In Plans of similar scale.

· Minimum three (3) years’ USSOCOM or JSOTF experience at the Operational Level of Warfare (as defined in SOW Reference 2.1.f) is required. Eight (8) or more years’ USSOCOM or JSOTF experience in special operations is desired.

· Current TOP SECRET Clearance and Sensitive Compartment Information (SCI) eligibility is required.

· Project Management Professional (PMP) or Program Management Professional (PgMP) certification is required.

· Specific experience supervising or leading teams and projects applying project management principles using industry best practices is desired.

· A Bachelor’s Degree is desired.

4.2.3 (U) Program Manager and Deputy Program Manager. The Contractor shall provide a Program Manager (PM) and a Deputy Program Manager (DPM). The PM and DPM are considered as Key Personnel (SOFARS Clause 5652.237-9001) and are salaried employees. The PM and DPM shall perform at the JSOTF HQ and be responsible for coordinating all aspects of contract management. The Contractor shall provide immediate replacement, within 7 working days of notification, if the PM and or DPM are deemed unacceptable by the COR and KO.

4.2.3.1 (U) The PM/DPM are considered as Key Personnel and shall meet the following qualifications:

· Minimum of seven (7) years managerial experience within DoD or equivalent Government agencies (e.g., Department of State, Department of Homeland Security) is required.

· U.S. Citizen and possess a current TOP SECRET security clearance with SCI eligibility is required.

· Project Management Professional (PMP) or Program Management Professional (PgMP) certification is required.

· Minimum three (3) years’ USSOCOM or JSOTF experience at the operational level is required. Eight (8) or more years’ USSOCOM or JSOTF experience in special operations is desired.

· Bachelor’s Degree required with master’s degree preferred.

4.2.4 (U) Assistant Program Manager (APM) and On-Site Managers (OSM). The Contractor shall provide an APM and OSMs to adequately supervise all on-site Contractor personnel during the period of this contract. The APM shall perform at the JSOTF HQ and OSMs shall perform at the forward Headquarters (HQ) of Task Force elements. The APM shall assist the PM/DPM in the daily management of the contract. OSMs shall coordinate the work locations with the designated on-site Government representative and the COR to ensure the requirements and logistics of the contract are being met. The APM and OSMs shall be responsible for coordinating all aspects of deployment and re-deployment of Contractor personnel with the Contractor PM and COR coordination and approval. The Government will designate an on-site Government representative who will provide day-to-day technical direction on operational and administrative matters. Any problems that cannot be resolved on-site shall be referred to the Contractor PM, designated COR, and/or KO for resolution. They shall be responsible for all administrative matters between supporting linguists and the Government. The Contractor shall provide immediate replacement, within 7 working days of notification, if the APM and or OSM are deemed unacceptable by the COR and KO.

4.2.4.1 (U) Assistant Program Manager and On-Site Manager Qualifications.

· U.S. Citizens and possess a current TOP SECRET security clearance.

· A minimum of three years managerial experience within DoD or equivalent Government agencies, with at least one year at the Operational Level of Warfare (as defined in Reference 2.1.f). Additional years of general experience in Special Operations or significant knowledge of Special Operations is highly desirable.

· Associates Degree required with bachelor’s degree preferred.

· Proficient in utilizing basic computer applications such as Microsoft Office Suite or equivalent.

4.2.5 (U) On-Site Coordinators. The Contractor shall provide OSCs to assist the OSM and to adequately supervise all on-site Contractor personnel during performance of this contract. OSCs will perform at the forward Headquarters (HQ) of Task Force elements or other Task Force locations as designated by the COR. OSCs shall assist the OSM in coordinating the work locations with the designated on-site Government representative and the COR to ensure requirements and logistics of the contract are being met. The OSCs shall be responsible for coordinating all aspects of deployment and re-deployment of Contractor personnel with the Contractor PM and COR coordination and approval. The Contractor shall provide immediate replacement, within 7 working days of notification, if the OSC is deemed unacceptable by the COR and KO.

4.2.5.1 (U) On-Site Coordinator Qualifications.

· U.S. Citizens and in possession of a final SECRET security clearance (threshold) granted by cognizant authority.

· A minimum of one-year of managerial experience at the Operational/Tactical Level of Warfare (as defined in Reference 2.1.f) within DoD or equivalent Government agencies. Additional years of general experience in Special Operations or significant knowledge of Special Operations is desirable.

· High School graduate, with associate degree preferred.

· Proficient in utilizing basic computer applications such as Microsoft Office Suite or equivalent.

4.2.6 (U) Pre-Deployment Training. The PM, DPM, APM, OSMs and OSCs may be required to attend a JSOTF staff integration seminar at the Government’s direction prior to performing on this contract. However, the Contracting Officer and/or COR may waive or delay meeting this requirement as the mission dictates.

4.2.7 (U) Linguists. The Contractor shall furnish linguist services per qualifications and requirements below and the target languages listed in Section J, Attachment 6. In consideration of the sensitivity of Task Force operations; the Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the COR or Contracting Officer as a potential threat to the health, safety, and general well-being of other affiliated Government and Contractor personnel or to the operational success of the mission. The Contractor shall take into consideration cultural differences and the host nation’s sensitivities to certain nationalities. Prospective linguists shall be pre-screened by the Contractor for the skills and security requirements listed herein. After the Contractor pre-screening, the Contractor shall submit proposed linguists, in writing, to the COR for JSOTF specific screening outlined in SOW Section 8. Waiver requests for exceptions to any of the capabilities or security requirements shall be submitted in writing. Each waiver request will be considered on a case-by-case basis staffed through the COR to the Contracting Officer for final approval.

4.2.7.1 (U) Linguist Testing.

4.2.7.1.1 (U) Linguists shall demonstrate the ability to listen, read, write, and speak the required foreign language and English. CAT II and III Linguists shall score a minimum of 3 on the ILR scale in all required test areas. Testing shall be conducted at a minimum by a certified independent third-party language testing entity using ILR standards to prevent erroneous or fraudulent test scores. An ISO 9001-2015 certified independent third-party language testing entity is preferred.

4.2.7.1.2 (U) Language proficiency shall be measured by examination procedures that meet ILR standards and taken within the immediate 24 months preceding starting work on this effort for new personnel. Testing of incumbent personnel who worked a minimum of 9 of the preceding 12 months under contract H9222213C0053 is waived until their regular periodic retesting is due. Periodic retesting shall be every 3 years.

4.2.7.1.3 (U) The Government will accept test results in the following sets of tests:

· Reading, Writing, Listening and Speaking in English and the target foreign language(s).

4.2.7.2 (U) Linguists shall have basic typing skills and be familiar with MS Office products including PowerPoint. This requirement does not apply to Category (CAT) I-B Local National linguists.

4.2.7.3 (U) Linguists shall have the ability to provide idiomatic translations of non-technical material using correct syntax and expression from the foreign language to English, and vice-versa.

4.2.7.4 (U) Linguists shall have the ability to conduct consecutive, accurate interpretations of ongoing conversations and/or activities.

4.2.7.5 (U) Linguists shall have the familiarity with and ability to conduct oneself per the local culture and customs.

4.2.7.6 (U) Linguists shall be able to deal inconspicuously with local populace.

4.2.7.7 (U) Linguists shall be willing and able to live and work in harsh environments, to include living and working in temporary facilities as mission dictates.

4.2.7.8 (U) Linguists shall have the ability to serve in a combat zone and previous SOF experience is desirable.

4.2.7.9 (U) Linguists shall have the ability to function effectively and efficiently during extended periods of high pressure and stress as required by SOF.

4.2.7.10 (U) Linguists shall have the ability to function as integral members of a team of highly trained professionals responsible for the safety and security of U.S. forces, U.S. and foreign dignitaries, and facilities/resources.

4.2.7.11 (U) Category (CAT) I-A, II, and III Linguists shall have the ability to operate a Government-furnished light or medium mobility vehicle in support of operations. Individuals shall possess a valid State-issued Driver’s License. The Government will provide vehicle-specific training on-site, as required.

4.2.7.12 (U) CONUS Based Linguists: JSOTF requires CAT II and CAT III linguist services for performance in various locations within CONUS with short-term deployments OCONUS. These positions may require deployment to a forward JSOTF element. This requirement shall include those listed in Section J, Attachment 6. It is anticipated that future locations could be added. These positions are subject to change based on operational needs and shall be requested subject to the following:

4.2.7.12.1 (U) All CONUS based linguist positions may require additional vetting, screening, and security.

4.2.7.12.1.1. (U) Travel: CONUS based linguists shall have the ability to frequently travel worldwide with minimal oversight and guidance to third country sensitive meetings. Linguists shall have the ability to travel in support of signature reduction activities. Linguists shall have the ability to coordinate travel and work with sensitive operational elements in support of operational meetings.

4.2.7.12.1.2. (U) CONUS based linguists shall have more advanced technical/computer capability in utilizing Unit specific special software programs and systems.

4.2.7.12.1.3. (U) CONUS based linguists shall have the ability to provide idiomatic translations of technical material using correct syntax and expression from English to the required language, and vice-versa. Linguists shall have the ability to write operational reports and other specialized documents in conjunction with an operational element.

4.2.7.12.1.4. (U) CONUS based linguists shall have the ability to work cross cultural, religious, and ethnic divides.

4.2.7.13 (U) Category I-A (CAT I-A). CAT I-A linguists are U.S. Citizens or Permanent Resident card holders (Green Card-GCH) with no security clearance.

4.2.7.14 (U) Category I-B (CAT I-B). CAT I-B linguists are Local Nationals (LN) with no security clearance.

4.2.7.15 (U) Category II (CAT II). CAT II linguists shall be U.S. Citizens and in possession of a SECRET security clearance. This requirement can be based on interim authorizations granted by cognizant authority. Two or more years of experience is desired. A CAT II linguist must be a high school graduate, have a GED, or equivalent at a minimum, with some college level work preferred. In lieu of education, experience may be substituted.

4.2.7.16 (U) Category III (CAT III). CAT III linguists shall be US citizens and possess a TOP SECRET security clearance with SCI eligibility. A minimum of two years of experience is required. A CAT III linguist must be a high school graduate, have a GED, or equivalent at a minimum, with some college level work preferred. In lieu of education, experience may be substituted.

4.2.7.17 (U) Special Skills. The Government may require a certain number of linguists to receive training in special skills. These may include parachuting, rappelling, fast roping, and other insertion/extraction techniques. If required, the Government will provide special skill training.

4.2.7.18 (U) Weapons. Whether or not weapons are Government-furnished, all liability for the use of any weapon by Contractor personnel rests solely with the Contractor and the Contractor employee using such weapon. Upon redeployment or revocation by the Combatant Commander of the Contractor’s authorization to issue firearms, the Contractor shall ensure that all Government-issued weapons and unexpended ammunition are returned as directed by the Contracting Officer. See DoD Federal Acquisition Regulation Supplement (DFARS) 252.225-7040.

4.2.7.18.1 (U) Contractors are not authorized to carry or possess non-Government issued weapons, to include, but not limited to: firearms, explosive devices of any type, and knives other than pocketknives/multi-tools with blade lengths not exceeding 3” without prior approval. Contractor personnel in rare instances may be armed with a firearm issued and/or provided by the Government for individual self-defense per Reference 2.1 (c), JSOTF policy and approval by the Commanding General (or a designee no lower than the general or flag officer level) for the theater. If the Government issues a firearm for personal protection, weapons familiarization will be provided.

4.2.8 (U) Conduct of Personnel. The Contractor, including assigned personnel, performing services on a military installation shall be guided by and shall observe and comply with all applicable rules, regulations, directions, and requirements pertaining to conduct of personnel on the military installation as prescribed by the Commander of the military installation during the performance of the required services. The Contractor further agrees to recognize the authority of the responsible military Commander to suspend, restrain, or restrict the activities of Contractor personnel whenever in the Commander’s judgment such action is deemed necessary for the protection of personnel and equipment under the Commander’s military jurisdiction. Upon request from the Contracting Officer, the Contractor shall debrief and remove Contractor personnel performing under the contract for reasons of, but not limited to; misconduct, security breaches, non-performance, or the suspicion of being under the influence of alcohol, drugs, or other incapacitating agents. The Contractor shall be responsible for all associated costs pertaining to the removal of an employee from the contract to include but not limited to transportation, lodging, meals, out-processing fees. Linguists shall comply with the provisions of the appropriate Theater Commander General Orders pertaining to personal and professional conduct.

4.3 (U) Site Identification. Identification of a location where USSOCOM has forces overseas may be classified. The site(s) identification may apply to all specific locations within that country or theater and those temporarily located in adjacent areas and/or countries. New sites may be identified and added, as required, for emerging operations. All sites are subject to the 4.4 Disclosure of Information requirement below regardless of classification.

4.4 (U) Disclosure of Information. Performance may require the Contractor to access data and information sensitive to a Government agency, another Government Contractor, or of such nature that dissemination or use other than as specified in this SOW would be averse to the interest of the Government or others. Neither the Contractor nor Contractor personnel will divulge, or release information developed or obtained during contract performance, except to authorized Government personnel or upon written approval of the Contracting Officer. Any question on the release or use of information, or doubt of a person's authority to request information, will be addressed to the KO. All Contractor personnel involved on this contract shall be required to execute an SF-312, Non-Disclosure Agreement.

4.5 (U) Medical Requirements. All Contractor personnel shall comply with Geographic Combatant Commander's directives, regulations, and policies and JSOTF policies and procedures regarding medical requirements.

4.5.1 (U) Pre-Deployment Medical Examination. The Contractor shall be responsible for pre-deployment medical examination to include a physical condition test for any contract employee subject to OCONUS deployments. The Contractor shall submit a written summary of the medical examination, signed by a medical doctor, and provided to the COR prior to deployment of individuals. In general, OCONUS Contractor personnel should be in good health without chronic medical conditions which require frequent monitoring/contact with medical professionals. See following link for list of medical requirements: https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer

4.5.2 (U) Immunization Requirement. The Contractor shall be responsible for, and ensuring, all OCONUS Contractor personnel performing under this contract, have received requisite vaccinations and immunizations for the geographical working area prior to deployment. At a minimum, the required immunizations specified by the U.S. Department of State shall be administered.

4.5.3 (U) Medical Insurance. The Contractor shall provide all necessary medical insurance to cover all the medical needs of Contractor personnel assigned to this contract. The Contractor shall certify to the COR in writing (when submitting Contractor personnel qualifications) that medical insurance for personnel assigned to this contract is complete and active prior to any deployment. The Contractor shall be responsible for all medical expenses incurred during and after termination of the contract.

4.5.4 (U) Medication. The Contractor shall be responsible for and ensure all OCONUS Contractor personnel performing under this contract have sufficient quantities of all required medications for a period of 90 days in the deployment area and the capability to renew prescriptions while OCONUS.

4.5.5 (U) Illness. In the event deployed/OCONUS Contractor personnel are unable to perform his/her duties due to illness or other medical reasons, the Contractor shall be responsible for identifying and deploying a suitable replacement to maintain contract fill rates.

4.5.6 (U) Physical Fitness. Individuals selected for Special Skills training as defined in 4.2.7.17 shall pass the U.S. Army Physical Fitness Test at the minimum standard for each event (pushups, sit-ups, and 2-mile run) per the individual’s gender and age. See Reference 2.1.g for U.S. Army Physical Fitness test standards. These individuals must also be able to complete a 3-mile trail hike in under 60 minutes while carrying a 30-lbs. ruck sack.

4.6 (U) Work Conditions and Requirements.

4.6.1 (U) Harsh Environment. Contractor personnel shall be willing to live and work in an area designated by the Government as a hardship and imminent danger zone and/or hostile fire zone. This designation means the Contractor may be subject to harsh or hostile conditions.

4.6.2 (U) OCONUS Tour of Duty.

OCONUS based Contractor personnel shall have “boots on ground” for a minimum of 180 calendar days prior to being granted any leave or similar absence. Permission for leave or a similar absence when the Contractor personnel has been “boots on the ground” for less than 180 calendar days is at the discretion of the COR and/or Contracting Officer and dependent on the unique circumstances of any request. The Contractor shall only be allowed to invoice a maximum of one (1) trip (travel costs) into and/or out of theater per deployment for an OCONUS based Contractor personnel position under this effort regardless of the number of days of “boots on the ground”.

4.6.3 (U) Personal Appearance. Contractor personnel working under this contract shall comply with current Combatant Command and applicable Task Force Personal Appearance Policies. They shall present a neat, professional appearance commensurate with standards delineated for Government civilian/military personnel acting in similar capacities. Contractor personnel shall comply with reasonable dress and grooming standards based on comfort, productivity, health, safety, and type of position occupied. Clothing shall be kept clean and neat as practicable (no debris, dirt, mud, stains, rips, tears, holes, etc.), considering work conditions and mission requirements. The Government reserves the right to direct grooming standards and the wear of certain clothing and/or equipment. The Government may provide certain clothing and/or equipment where it is advantageous to the supported unit and the safety of personnel performing under this contract.

4.6.4 (U) Redeployment Considerations. Contractor personnel working under this contract shall comply with current Combatant Command and applicable Task Force re-deployment training policies, regulations, and Fragmentary Orders (FRAGOs) (e.g., USCENTCOM Individual Protection and Individual-Unit Deployment Policy). All Contractor personnel returning to CONUS shall comply with current Combatant Command and applicable Task Force re-deployment training policies, regulations, and FRAGOs prior to redeploying OCONUS in support of this contract.

4.7 (U) Transportation.

4.7.1 (U) Work Site. The Government will provide ground/air transportation while at the deployed location for Contractor personnel in support of duties performed under this effort. The Government will also provide transportation to/from the deployed site in the event commercial transportation does not provide service. When the Government provides travel to a deployed location, the identified Contractor personnel will be provided with a departure location, date, and time. In all cases, regardless of mode/means of travel, the Contractor, in coordination with the COR, shall provide the Task Force forward elements the name, social security number, and exact travel information of all Contractor personnel traveling in support of this contract prior to travel commencing. At all times, deployed Contractor personnel shall retain their Synchronized Pre-deployment and Operational Tracker (SPOT) Letter of Authorization (LOA) on their person unless otherwise directed by the Government.

4.7.2 (U) Reimbursement. The Government will only reimburse COR authorized transportation costs per FAR 31.205-46 for those Contractor personnel performing services under this effort. The Contractor shall submit all receipts as required (i.e., hotel, rental car, and air fare), prior to submitting invoice for payment of travel expenses. Transportation costs for trips to/from the US or other countries by Contractor personnel for personal reasons or purposes other than for the provisions of linguist services required under this contract shall not be reimbursed.

4.8 (U) Quality Control. The Contractor shall implement a complete quality control program that identifies potential and actual problem areas and the results of corrective actions taken throughout the life (U) of this contract. The Contractor shall provide a Quality Control Plan (QCP) (CDRL #A004), reference SOW Section 7.4.4. The basic tenant of the plan is that the Contractor is responsible for quality to include, but not limited to, identifying potential and actual situations and the results of corrective actions taken throughout the life of the contract.

5.0 (U) Government Furnished Property and Services. The Government will provide facilities, equipment, materials, and logistics as stated below in the performance of services in the OCONUS area of operations.

5.1 (U) The Government will furnish the following, as required, at the deployed location:

5.1.1 (U) The Government will provide billeting for all Site Managers (OSM/OSC) and linguists in the deployed location.

5.1.2 (U) Mission-related transportation within the deployed area. The Government will provide transportation on Government owned/contracted vehicles at the deployed site. The Government may require, arrange, and authorize transportation by Government means. If available, the Government will provide logistical support to all Contractor personnel deploying/redeploying at points of arrival/departure in theater.

5.1.3 (U) The Government will provide meals when rations or dining facility (DFAC) services are available. See paragraph 6.1.9 in cases when Government meals are not available.

5.1.4 (U) Administrative and office equipment and supplies (e.g., desks, tables, chairs, file cabinets, pencils, paper, computer software/hardware including access to NIPRNET/SIPRNET/Task Force Networks, etc.), as required, for performance of the work.

5.1.5 (U) Communications equipment, to include secure communications, will be provided for official business calls to the Contractor PM, KO, and/or COR as required.

5.1.6 (U) Additional personal protective gear, such as chemical protective suits and masks, and specialized body armor may be issued for specific mission and/or threat concerns as identified and directed by the local area commander.

5.1.7 (U) Contractor personnel in the “Special Skills” category will receive specialized equipment as mission dictates.

5.1.8 (U) The Government may require a certain number of linguists to receive government training in the use of identity signature management techniques.

5.1.9 (U) Government Furnished Contractor Support.

The following is a summary of the type of support the Government will provide the contractor. Specific Government Furnished Contractor Support will be detailed at the Task Order Level. Services will be provided to contractors at the same level as they are provided to military and DoD civilian personnel. In the event of any discrepancy between this summary and the description of services in the Statement of Work, this clause will take precedence. These services are only provided at the following locations: TBD. When contractor employees are in transit, all checked blocks are considered authorized. NOTE: The services marked in this special clause must be consistent with information marked on the approved GFLSV form.

U.S. Citizens

Third-Country National (TCN) Employees

Local National (LN) Employees

* CAAF is defined as Contractors Authorized to Accompany Forces.

**Check the “DFAC” AND “Government Furnished Meals” boxes if the contractor will have access to the DFAC at no cost. “Government Furnished Meals” (GFM) is defined as meals at no cost to the contractor (e.g., MREs, or meals at the DFAC. If GFM is checked, “DFAC” must also be checked. Due to drawdown efforts, DFACS may not be operational. Hot meals may drop from three per day to one or none per day. MREs may be substituted for DFAC-provided meals; however, contractors will receive the same meal standards as provided to military and DoD civilian personnel.

***Military Banking indicates “approved use of military finance offices to either obtain an Eagle Cash Card or cash checks.

****Authorized Weapon indicates this is a private security contract requirement and contractor employees, upon approval, will be authorized to carry a weapon. If the service is NOT a private security contract, the checking of this box does NOT authorize weapons for self-defense without the approval of the Commander in accordance with policy. After award, the contractor may request arming for self-defense off a U.S. installation to the Contracting Officer’s Representative and in CAAMS.

SPECIAL NOTE ON MILAIR – MILAIR is allowed for the transportation of DoD contractor personnel (US, TCN, LN) as required by their contract and as approved in writing by the Contracting Officer or Contracting Officer Representative. Transportation is also allowed for contractor equipment required to perform the contract when that equipment travels with the contractor employee (e.g., special radio test equipment, when the contractor is responsible for radio testing or repair)

6.0 (U) Contractor Furnished Items:

6.1 (U) General Provision. The Contractor shall provide the following required items and services:

6.1.1 (U) Personnel, management and supervision, recruitment, employment, language testing, medical/health examinations, immunizations, and health/medical insurance.

6.1.2 (U) Screening facility to conduct required Force Protection (FP) and Counterintelligence (CI) screenings. The Contractor’s screening facility must be within a 25-mile radius of Fort Bragg, NC (centered on 4595 Butner Road, Ft Bragg, NC 28310). The Contractor’s screening facility shall include at least three private screening rooms separated so normal voice communications cannot be understood in other rooms in the facility. The screening facility rooms should be quiet and support sensitive, but unclassified conversations. The Government may (at its discretion) direct screening activities to occur at alternate locations.

6.1.3 (U) Pre-deployment Training. Certain Contractor employees may be required to attend staff integration seminar per the Combatant Command and JSOTF directives, policies, and SOPs.

6.1.4 (U) Pre-Deployment Preparation. All deploying linguists must complete the Conus Replacement Center Process at Fort Bliss, Texas. The Contractor shall ensure proper CONUS labor rates are applied to individuals according to location, language, and category for the authorized position the individual is slated to fill. The CONUS labor rate shall be applied to those individuals designated to fill authorized OCONUS positions who are processing through a CRC facility or attending mandatory pre-deployment training. This rate shall be based on 8 hours per day for a maximum of 10 days for pre-deployment preparation and 6 days for pre-deployment training at Government designated CONUS Replacement Center (CRC). The rate shall not include any compensations, or any other specific ‘duty” pay. Upon release from the CRC or training facility, the Contractor shall cease applying a labor rate to individuals without immediate follow-on travel arrangements. See following link for guidance on CRC requirements: https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer

6.1.5 (U) Obtaining foreign business licenses, passports, and visas are necessary for Contractor personnel to travel and work in any performance location designated by the Government worldwide.

6.1.6 (U) The Contractor shall outfit each deployed individual (OSMs, OSCs and linguists), with the following expendable items a minimum of once per year and more frequently, if necessary, due to wear and tear. Pursuant to FAR 51.1, the Contracting Officer may authorize the prime Contractor in writing to use Government sources of supply to meet this requirement:

6.1.6.1 (U) Combat Boots. One (1) set of tan combats boots.

6.1.6.2 (U) Uniform. One full set (blouse and pants) in the Multicam camouflage pattern.

6.1.7 (U) The Contractor shall provide each individual with the following Personal Protective Equipment (PPE):

6.1.7.1 (U) The Contractor shall provide each individual with an Olive Drab (OD) green ballistic helmet, e.g., MCN 8470-01-680-9215 or similar item with similar characteristics.

6.1.7.2 (U) The Contractor shall provide each individual with an OD green plate carrier or protective vest compatible with the plates listed below (SOW Section 6.1.7.2), e.g., GSA PN 4-0525-5522 or similar item with similar characteristics.

6.1.7.3 (U) The Contractor shall provide each individual with ballistic plates that are compatible with the plate carrier or protective vest listed above (SOW Section 6.1.7.2) e.g., GSA PN APW-SAPI or similar item with similar characteristics.

6.1.8 (U) The Contractor will be responsible for the receipt, accountability, and turn-in of all Personal Protective Equipment.

6.1.9 (U) Adequate funding for meals when Contractor personnel conduct Government approved travel to locations overseas where Government provided meals are not available. The Contractor shall request reimbursement for meals incurred during travel status under the travel CLIN specified in the contract.

6.2 (U) Defense Base Act (DBA) Insurance. The Offeror shall obtain DBA insurance in accordance with FAR 52.228-3.

6.3 (U) Pre-Deployment Documentation. The Contractor shall provide (at the request of the COR), the following documents, or certified legible copies, prior to the assignment of Contractor personnel to the contract:

· DD Form 93, Emergency Data

· Passport

· Driver’s license

· Commercial criminal background check

· Credit report

· Medical/Dental examination

· Physical fitness test results (Special Skills only)

· Immunization Record

· Electronic Questionnaires for Investigations Processing (e-QIP) printout

· Language test scores (Required foreign language(s) and English)

7.0 (U) Specific Tasks:

7.1 (U) General. The Contractor shall provide comprehensive linguist services in the designated target languages in support of SOF operational requirements worldwide and per DoD regulations and DoD certification levels. The actual numbers of linguists, types of languages, and categories of linguists, necessary to meet operational requirements, will be identified at the task order level. The Contractor shall be required to maintain, by name, accountability (via the DoD Synchronized Pre-deployment and Operational Tracker (SPOT) management and accountability system) of all OCONUS Contractor personnel.

7.2 (U) Document Translation. The Contractor shall provide translation services for documents, in verbal and/or written format, from target languages into English and from English into target languages.

7.3 (U) Transition. The Contractor shall provide interpretation, transcription, reporting, and translation services as required by the JSOTF during the transition period, from the current incumbent contract and to a potential follow-on contract.

7.3.1 (U) Transition from Incumbent Contract. The transition-in period of performance shall begin on the date stated in the Contracting Officer’s Notice to Proceed letter which may differ from the contract award date.

7.3.2 (U) Transition from This Contract to a Follow-On Contract. If a follow-on contract is awarded at any point during the performance of this contract, the Contractor shall work with the Government and awardee of the new effort to provide seamless transition of Contractor personnel and processes from this contract in a coordinated and synchronized manner that minimizes any degradation in services. The Contractor shall make every effort to maintain full staffing to the Government requirement while minimizing cost duplication for the Government. While the Government cannot guarantee any transition schedule from this contract to a potential new contract, the Contractor shall establish and maintain effective communication with the incoming awardee and Government. The Contractor shall attend weekly status meetings for the entire transition-out period to provide for knowledge transfer, continuity of operations, processes, best practices, logistics, etc., encountered over their performance of this scope of work.

7.4 (U) Contract Data Requirements List (CDRL) - Deliverables. The Government reserves the right to change/add the types of data included for each CDRL submission.

7.4.1 (U) Kickoff Meeting and Contract/Transition Review (See Exhibit A, CDRL A001). The COR will host a kickoff meeting and contract review at Fort Bragg, NC. Included in the review shall be status of current efforts, path forward for transition, and discussion of other critical issues.

7.4.2 (U) Daily Personnel Status Report (PERSTAT) (See Exhibit A, CDRL A002). The Contractor shall provide a PERSTAT to the COR. At a minimum, the PERSTAT shall include:

· PII (Contractor full name, DOB, SSN, DoDIN/FIN)

· Contact Information (email address, telephone)

· NIAC Date/CLIP

· Test Dates/Scores

· Medical Screen Date

· CI Screen Date

· Assigned LCAT

· Location

· Status

· DoD SPOT status (to include updates), team or unit attached to, arrival and projected departure date

7.4.3 (U) Monthly Status Report (See Exhibit A, CDRL A003). The Contractor shall provide monthly status reports for this contract in Contractor format by the 10th working day of each month to the COR, Government PM, and the KO. This status report should provide, at a minimum, an executive summary roll-up of all contract efforts to include initiatives and efforts to date, planned tasks for the next reporting period, and concerns or issues related to performance as they relate to the SOW for this contract. The Contractor shall provide a monthly roll-up of fill rates, hours invoiced with cost, and personnel in the recruitment pipeline by: Labor Category, Category (I-A, I-B, II, or III), and location. The Contractor shall provide the expected numbers of recruits and target dates for Government screening of individuals. The Contractor shall summarize all travel and travel costs as related to the contract; and itemized costs for the period and expenditures to date and burn rates by CLIN. Any other items not explicitly discussed herein but requested by the Government to be included. The Contractor shall be prepared to provide a formal brief of the report when requested.

7.4.4 (U) Quality Control Plan (See Exhibit A, CDRL A004). The Contractor shall provide a complete Quality Control Plan (QCP), identifying potential and actual situations and the results of corrective actions taken throughout the life of the contract. A final QCP shall be submitted to the KO for review within 15 days after award of the contract. The KO will notify the Contractor of acceptance or required modifications to the QCP as soon as possible. Any modifications to the QCP during the periods of performance will be provided to the KO for review no later than 10 working days prior to the effective date of the change. The quality program is subject to Government review. The Government may find the QCP "unacceptable" whenever the Contractor's procedures do not accomplish their objective(s). The Contractor shall revise the QCP within 15 days from receipt of notice that the QCP was determined "unacceptable" by the Government.

7.4.5 (U) Performance Management Reviews (See Exhibit A, CDRL A005). Performance Management Reviews (PMRs) shall be held quarterly and/or as required by the COR, PM, or KO. Travel to/from quarterly meetings is reimbursable for FTEs assigned to the contract. The Contractor may request a meeting when they believe such a meeting is necessary in resolving performance or contractual issues. Travel to/from Contractor called meetings outside of required quarterly PMR is not reimbursable to the contract.

7.4.6 (U) Monthly Government Pipeline Report (See Exhibit A, CDRL A006). The Contractor shall provide a monthly roll-up of personnel in the recruitment pipeline, target date for Government screening, and…