Aspen ATCT Janitorial SOW-Updated_June2021.pdf

PART I - SECTION C

DESCRIPTION/SPECIFICATIONS

August 2014

1. GENERAL:

a. The scope of work under this contract consists of furnishing all personnel, equipment, material, supplies and supervision to provide complete janitorial service at the FAA Aspen Air Traffic Control Tower (ATCT).

b. The work performed in the ATCT and equipment areas directly affects the control and separation of air traffic. The importance of the operation cannot be over stressed. INTERFERENCE OF ANY KIND BY THE CONTRACTOR, CONTRACTORS, OR EQUIPMENT WILL NOT BE TOLERATED. The inadvertent flipping of a switch or turning of a dial could be disastrous. It is of utmost importance that the noise level in these areas, particularly the CAB, be kept to a minimum.

c. Aspen ATCT consists of a total of approximately 5200 square feet of floor space and is located at the following address:

Aspen Air Traffic Control Tower

Pitkin County Airport

0150 Airport Road

Aspen, CO, 81611

d. Building and Grounds Data:

1. The ATCT building consists of approximately 1600 square feet of floor space. It has four floors with areas as specified below. In addition to those areas listed, the facility contains stairways and hallways on each floor and one restroom located near the tower CAB operations.

st floor – battery room, main entrance doorway and storeroom nd floor – store room and break room rd floor – radio shop and equipment room

Tower CAB – operational area and 4 th floor landing area

2. The base building (and link to the ATCT) has approximately 3546 square feet of floor space. It is all on the ground floor. It includes an operations room, a break room, administrative office, a reception area, a training room, restrooms, hallways, and the link to the ATCT.

3. The exterior ground area consists of steps and landing leading to the front doors of the building, consisting of approximately 50 square feet.

2. SERVICE REQUIREMENTS:

a. Janitorial service is required five days a week (excluding holidays). Service is required between the hours of 5:00 PM and 6:00 AM. During each work week, five days of service are required with Sundays and Wednesdays being non-service days. No holiday work is required. The service schedule shall be coordinated with the Contracting Officer’s Representative (COR).

b. Holidays observed by Government employees during the term of this contract are as follows: New Year's Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day.

3. SECURITY:

a. The contractor shall submit to the COR, a list of names of his/her employees who will be working at this facility. Each employee will complete the required security clearance and badging process prior to working at the facility. Each employee is required to have both a PIV badge and an airport gate badge. The list shall include a supervisor's name appointed by the contractor. Thereafter, the contractor shall notify the COR of any additions and terminations with 24 hours of such action. Upon termination of contractor employee, contractor will retrieve all keys and badges from terminated employee and return them to on site representative within 24 hours. No new contractor employee shall enter the facility prior to the security clearance and badging process except with constant line-of-sight escort by an employee with an FAA badge.

b. Key Control: Keys will be issued only to personnel who have completed the security clearance and badging process.

Sharing of badges or keys will not be allowed. Keys issued to the contractor by the government shall not be duplicated.

The contractor shall report the occurrence of a lost key to the on-site representative no later than the next workday. The contractor may be required to reimburse the government for replacement of locks or re-keying as a result of contractor loss of keys.

4. STANDARDS OF CONDUCT:

a. The contractor and his employees will be subject to all rules and regulations relative to entering and leaving the site and building.

b. All employees will be physically able to do their assigned work and shall be free of communicable diseases.

c. Contractor's employees will not disturb papers on desks, open desk drawers, or cabinets. Neglect of duties shall not be condoned; sleeping on duty, unreasonable delay or failure to carry out assigned tasks, conducting personal affairs during duty hours, or using telephone for other than official business shall not be condoned.

d. Contractor's employees will report fires, hazardous conditions, and items in need of repair, leaky faucets, toilet stoppage, etc.

e. Contractor will ensure that specified rooms are locked after cleaning.

f. Contractor will ensure that all articles found by employees are given to the COR.

g. Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions or fighting, participation in activities that interfere with efficient Government operations shall not be condoned.

h. While on duty, employees shall not possess, sell, consume or be under the influence of intoxicants, drugs, or substances that produce similar effects.

i. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein.

5. MATERIALS:

a. Contractor will furnish all supplies, materials, and equipment necessary for contract work, including, but not limited to:

Cleaners Toilet seat covers, flushable (and dispensers)

Detergents Receptacles and dispensers

Polishes Room Deodorants

Tile Cleaner Toilet paper, unscented, good quality

Dust control rags Paper towels for both bathroom & kitchen areas (and dispensers)

Hand Sanitizer (refills) Plastic liners for trash containers and sanitary napkin receptacles

Plain rags Hand soap (liquid) and dispensers

Floor wax Light Bulbs (except for bulbs in emergency exit lighting fixtures)

b. All materials or methods not specified and which the contractor proposes to use shall be approved by the COR. It is not intended to preclude the use of new, accepted, and approved products or methods. Material supplies should not be classified as hazardous material. The use of environmentally friendly (“green”) products is encouraged. Hand soap and sanitizers shall not be watered down by contractor.

6. EQUIPMENT:

a. Within 4 business days after contract award, the contractor shall submit to the COR for approval, a complete list of the equipment to be utilized.

b. Equipment used shall be safe and in good condition. Electrical appliances shall be the most suitable for the purpose intended. Electrical receptacles in equipment racks will not be used for janitorial purposes.

7. UTILITIES:

a. Electrical power will be furnished by the Government at existing power outlets for the operation of equipment.

b. Hot and cold water will be available to the contractor.

c. Mechanical equipment controls for heating, ventilation and air conditioning will not be adjusted by the contractor or its employees.

8. STORAGE SPACE AND JANITOR'S CLOSETS:

a. Space may be assigned to the contractor by the COR for the storage of bulk supplies and the equipment used in the performance of the work.

b. If space, closets or lockers are assigned by the COR to be used by the contractor's employees, any Government furniture or equipment placed there, such as tables, desks, chairs, etc., may be used but will be returned to the Government at contract termination in the same condition as that existing at the time of entering into the contract, reasonable and ordinary wear and tear excepted. These areas will be swept daily and kept neat and clean.

c. Failure to keep any of the facilities described above in a clean and orderly condition may result in the withdrawal of their use.

d. The Government will not be held responsible for damage and/or loss to contractor's employees’ items occasioned by fire, theft, accident or otherwise.

e. If applicable, the contractor will supply a cabinet suitable for storing flammable supplies. The contractor will maintain an inventory of all hazardous materials and post outside cabinet where stored.

f. Current Material Safety Data Sheets (MSDS) must be provided to the on-site manager for each item stored at the facility and a copy displayed where the supplies are stored. The contractor needs to review these MSDS each year and updated copies given to the COR.

9. WORK SCHEDULE:

Within four days after receipt of contract award, the contractor will submit to the COR intended work, identifying both day of week and month work is scheduled to be accomplished.

10. PERSONNEL TRAINING AND SAFETY PRECAUTIONS:

a. The contractor will instruct his employees of appropriate safety measures and will not permit them to place mops, brooms, machines and other equipment in traffic lanes, stairways or other locations in such a manner as to create safety hazards. Appropriate signs will be provided by the contractor to mark areas that are slippery due to cleaning or waxing operations.

b. The contractor will instruct his employees on the proper use and handling of contract specified and approved detergents, supplies, and equipment.

c. The contractor will instruct his employees on the care and maintenance of contractor and government furnished property.

d. The contractor will familiarize his employees with fire prevention and safety procedures.

e. The contractor will familiarize his employees with applicable FAA policies and regulations and their effect on housekeeping services.

f. The contractor will familiarize his employees so they have a thorough understanding and compliance with the details and frequency schedule of all janitorial tasks listed in this contract.

11. COMBUSTIBLE MATERIALS:

Rags, mops, brushes, waxes and other materials which contain a residue of animal, vegetable or mineral oils and are subject to spontaneous combustion, will be disposed of outside the building in approved, tightly covered metal containers furnished by the contractor.

12. SANITARY CONDITIONS:

Dirty water and cleaning solutions will be disposed of in deep-well sinks designated by the on-site representative. Floors and fixtures in areas where water is obtained and disposed of will be kept clean, neat and sanitary at all times. Kitchen and break room sinks will not be used to dispose of dirty water.

13. INSPECTIONS:

Mandatory monthly inspections of all areas will be made jointly by the on-site representative and the contractor. Inspections shall be documented on an FAA Form 4665-3, Contractor Performance Inspection (See Attachment).

14. REDUCTION IN PAYMENT:

a. Upon receipt of written notification by the Contracting Officer regarding nonconformance of contractual services, the contractor will be given 24 hours to provide the required corrective action. At the end of this period, the Government may have such work done by others, with cost(s) chargeable to the contractor and deducted from his/her monthly payment.

b. Repeated failures to perform work as required by the specifications and contract documents may result in termination of the contract.

REQUIREMENT STANDARDS FOR SATISFACTORY PERFORMANCE

The contractor shall perform all cleaning tasks according to the frequencies set forth by the Frequency Schedule in Section J of this proposal.

1. FLOORS: Carpet, tile, painted concrete, bare concrete, entry mats, runners, baseboards, stairs and handrails.

a. Floors will be free of dust, litter, dirt, stains and scuff marks, streaks and swirls, standing water, and have a uniform, glossy appearance.

b. Carpet will be free of spots and stains, dust and dirt. Spot cleaning, shampooing and cleaning carpet will be accomplished using hot water extraction methods and use only products and methods recommended by manufacturer's instructions and stain removal chart. Carpet cleaning should be effective and able to dry within a 3 hour period.

c. Floors will be stripped of all old wax, rinsed clean and allowed to dry prior to application of new wax. The contractor shall schedule the application of floor maintenance techniques to room or hallway-sized sections needing work based upon traffic and usage to keep the entire floor up to standard. Furniture or other equipment moved during floor stripping and waxing shall be returned to their original positions after completion of work.

d. The contractor will notify the COR within one day of any cleaning that will not remove stains, or barriers to accomplishing contract requirements. The contractor shall recommend an appropriate course of action to correct the problem, for approval of the Contracting Officer.

2. LOW CLEANING - WITHOUT A LADDER:

Walls, items that are part of the wall (such as switch plates), items installed against a wall (such as air handling units), partitions, doors, windows and sills, wainscoting, vents, chalkboards, fire extinguishers, etc.

a. Walls will be free of dust, fingerprints, spots, scuffs and other marks.

b. Formica cabinets and decorative woodwork will be wiped clean and treated with furniture polish resulting in surfaces free of dust, spots, fingerprints, scuff and other marks.

c. Unpainted metalwork, doorknobs, switch plates, hardware and fire extinguishers, etc. will be free of dust and polished.

d. Waste containers, recycling bins and ash receptacles will be washed inside and outside and be free of trash, ash, spots, dirty marks and odors. The ash receptacles will be full of sand or appropriate material at all times to prevent fires.

e. Boards (both chalk and white) will be free of chalk marks, dust fingerprints, streaks and written material. If the board is marked ‘SAVE,’ it shall not be erased or cleaned.

3. HIGH CLEANING – WITH A LADDER:

Ceilings and items which are a part of the ceiling (such as light fixtures) and those areas and items not covered in previous paragraphs; overheads, pipes, ducts, air discharge assemblies, tops of lockers and cabinets, windows, venetian blinds, exit signs, clocks. ELECTRONIC EQUIPMENT IS EXCLUDED.

a. Ceilings are to be free of cobwebs and loose dirt.

b. When dusting does not remove accumulated dirt and grime, contractor will wash with a suitable cleaner, resulting in dust free high areas.

c. Windows and other glass items will be free of dust, fingerprints, streaks, haze, inside and outside.

4. LIGHTING:

a. Light fixture covers will be removed as needed to ensure they are free of bugs, dirt, and debris. When dusting does not remove bugs, dirt or debris, cover will be removed, washed with a suitable cleaner, dried and replaced.

b. Light bulbs that are flickering or non-operational will be replaced within 24 hours of discovery and will not be disposed of in regular trash; instead will be disposed of in accordance with disposal of hazardous material. If replacement of light bulb does not fix issue, report the discrepancy to the COR.

5. FURNITURE:

a. All furniture with fabric parts will be cleaned with a solution which will not damage or stain the fabric. For leather, a suitable cleaner and conditioner will be used. For metal and wood furniture, a suitable polish and cleaner will be used.

b. Furniture will be free of dust, spots, stains and scuff and other marks that can be removed without refinishing. Fabric stains will be spot treated and cleaned with cleaners designed for that purpose.

6. RESTROOMS AND DRINKING FOUNTAINS:

a. Commodes, urinals, floors, sinks and shelves will be free of scale, scum, film, scuff marks, water spots, and odors.

Disinfectants and deodorizers will be used.

b. Fixtures, dispensers, mirrors and visible plumbing will be free of dust, film, water marks, haze, spots, streaks, fingerprints, and other marks, and disinfected.

c. Brushes, sponges, and cloths that have been used to clean items such as water closets, urinals, walls, floors and partitions, shall not be used to clean lavatories or sinks or used in cleaning any other area of the building.

d. All dispensers will contain an adequate supply of materials and soap dispensers will not be clogged.

e. Restrooms shall be wet mopped or damp mopped using a solution containing a disinfectant that does not leave a strong, lasting odor. Floors shall have uniform appearance, with no streaks, swirls, residue, evidence of soil, stains, film, or standing water.

f. Drinking fountains will be wiped, disinfected, and polished and be free of spots, stains, scale and other dirty marks.

7. REFRIGERATOR:

Clean exterior surfaces to remove visible dust, dirt, smudges, hand prints, scuff marks, etc.

8. MICROWAVE OVEN:

Clean interior and exterior surfaces to remove food stains, visible dust, dirt smudges, hand prints, scuff marks, etc.

9. WASTEBASKETS:

a. Remove all waste. All trash receptacles should have waste removed each visit. All waste containers shall have liners that shall be replaced as necessary. All wastebaskets shall be returned to their original location upon emptying.

b. Any plastic liner with food wastes or that is soiled or leaking shall be replaced with a new plastic liner. Waste receptacles shall be washed at a minimum of twice a month, or otherwise as necessary, inside and outside, utilizing a disinfectant and shall be free of odors. After washing, containers shall be wiped dry and new plastic liners installed. All ash trays and ash receptacles shall be emptied and cleaned free of tobacco residue.

c. All waste, including paper, bottles, cups, garbage, packing material, and empty shipping containers, both loose and in waste containers, shall be placed in the outside dumpster. The contractor shall remove all boxes, cans, and papers placed near trash containers ONLY if marked “TRASH”. Boxes and/or shipping containers shall be broken down and flattened to fit inside dumpster. Any waste that falls on the floor and outside grounds during waste removal shall be picked up and disposed of by the Contractor.

10. STAIRWELLS:

The stair and handrails for the stairwells between 1st and 4th floors shall be dusted & mopped to remove any dust, dirt, stains, standing water, litter, etc.

11. TOWER CAB CONSOLE:

The tower cab console instruments shall NOT be dusted, cleaned, etc., as this introduces an operational risk to air traffic services. The console ledges shall be cleaned only—NOT the sloping surface for instruments. The contractor shall NOT use any cleaning fluids on the console sloping surface.

12. MYLAR SHADES:

The Mylar shades in the tower cab shall be cleaned with B.T.I. Chemical Company’s “PLEXUS” brand cleaner only. No other fluids will be used. Before cleaning, the product and lint-free soft rag needs to be approved by the on-site representative. To clean, use the cleaning agent “Plexus” (spray on lightly; wipe off and buff with clean, soft, lint free cloth.

Shades shall be cleaned one time per quarter between September and March and one time per month between April and

August. (Plexus manufacturer: B.T.I. Chemical Co., Lindero Canyon Road #371, Oak Park, CA 91377; product is available online from multiple suppliers).

13. VENETIAN BLINDS:

Dust venetian blinds to remove all dust, dirt, lint, and other dry soil.

14. GLASS CLEANING:

a. Include all glass partitions, interior and exterior glass doors, display cases, directory boards, mirrors and adjacent trim, and tower windows (inside and out per frequency schedule). Windows (including frames, casings, and sills) shall be free of spots, dust, dirt, streaks, smudges, water deposits, and other foreign matter. Time to clean windows will be arranged with the on-site representative, during daylight hours, to accomplish this task.

b. CAB Windows: Windows must be spotless and bug free for complete visibility of airport approach and runways. After windows have been cleaned, traces of film, dirt, smudges, water and other foreign matter shall be removed from the frames, casings, and glass surfaces. Time to be arranged with the on-site representative, during daylight hours, to accomplish this task.

15. OUTDOOR AREAS:

Outside entrances will be free of debris, leaves and other trash. Carpet-type entrance mats shall be vacuumed to remove soil and grit and to restore resiliency of the carpet pile. Entrance mats shall be swept, vacuumed, or washed to remove soil grit.